Procurement Of Active Directory Server And Related Services.
Kheda District Central Co-Operative Bank Ltd · Kheda, Gujarat·320326
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
Published
4 Jul 2026
Closes
16 Jul 2026
EMD
₹5 L
Key dates
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
Portal search path: https://tender.nprocure.com using “The Kheda District Central Co-op Bank Ltd”.
Conflict: download start time is 11:00 on notice (p.1) vs 10:00 in conditions schedule (p.2).
Online tender download end
Last date to download online tender is 14/07/2026 up to 11:00 AM.
Online bid submission deadline
Last date to submit online tender documents is 16/07/2026 up to 11:00 AM.
Physical tender submission deadline
Physical tender must be submitted by 17/07/2026 up to 5:30 PM.
Bid opening
Technical bid opens 18/07/2026 at 11:00 AM; commercial bid opens same day at 03:00 PM.
Pre-bid / clarification deadline
No pre-bid meeting or clarification deadline is stated in the tender document.
Dates schedule on p.2 lists download, online submission, physical submission and opening only.
Bid validity period
Bid validity period is not specified in the tender document.
Post-award completion timeline
All AD-related server/service installation at H.O. and client installation/configuration across all 88 bank branches must be completed within 120 days from the order date.
SLA agreement for Active Directory as per bank SLA must be signed within 15 days of order (p.8).
Financials
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
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Estimated tender value
Estimated amount is ₹50,00,000/- (GST Extra).
Later condition (p.8) states tender amount is inclusive of all taxes, packing/material, transportation, installation and other costs — conflicts with 'GST Extra' wording on p.2.
EMD / bid security
EMD is ₹5,00,000/- (10% of estimated amount), via Demand Draft in favour of The Kheda District Central Co-Operative Bank Ltd., in a separate cover; tenders without DD are not accepted.
EMD is refunded only after satisfactory completion of all work (p.8).
No alternative instruments (BG/FDR/online) or EMD validity/claim period are specified.
No separate performance security amount is specified beyond EMD retention until completion.
Tender document fee
Non-refundable tender fee is ₹5,000/- by Demand Draft in favour of The Kheda District Central Co-Operative Bank Ltd., to be submitted with EMD; without DD the tender is not accepted.
Price inclusivity and payment terms
Quoted tender amount must include all taxes, packing/material, transportation, installation and other costs; payment is made only after complete delivery and installation of every ordered item.
For users beyond 370, bank will pay only per-user licence (Microsoft user or client + MFA); vendor proposal must show licence price separately (p.8).
During the year, AD-related issues on any computer must be serviced free of charge (p.8).
Eligibility
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
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Legal constitution
Bidder must be a legal entity under Companies Act 1956/2013, a partnership under Indian Partnership Act 1932, or an LLP under LLP Act 2008; registration/incorporation certificates required.
Failure on any single criterion or missing evidence leads to summary disqualification without technical evaluation.
Financial turnover
Average annual turnover of at least ₹10.00 Crore over FY 2023–24, FY 2024–25 and FY 2025–26, evidenced by CA certificate with registration number, seal and valid UDIN.
Unaudited balance sheets allowed only for the most current pending cycle if audited statements are legally unavailable.
Statutory tax registrations
Active GSTIN and Income Tax/PAN registrations required, with copies of valid certificates.
Non-blacklisting
Bidder must not be blacklisted/barred by any State or Central Government organisation as of bid submission date; letterhead undertaking (Annexure-3) required.
Gujarat office / local support
Bidder must maintain a physical operational office in Gujarat for immediate engineering escalations; GST certificate showing Ahmedabad operational address is required as evidence.
Evidence wording requires Ahmedabad address on GST certificate, while the requirement text only says Gujarat office.
Technical manpower
Minimum 100+ technical employees on direct company payroll, evidenced by signed HR Head confirmation letter.
CERT-In empanelment
Active CERT-In empanelment for security auditing or management is mandatory; unexpired certificate to be enclosed in technical bid.
Own SOC experience
Bidder must own and operate its own SOC continuously active for at least last 2 years and be ready for live virtual/physical SOC demo; self-certification with SOC facility images required.
SIEM & MDR project experience
Minimum 3 SIEM and MDR projects in India in last 5 years; at least one deployment ≥2000 EPS or ≥1000 integrated devices; POs/completion certificates with customer contacts required.
Operational contract scale
Single-order value of minimum ₹40 Lacs/year and monitoring scale of at least 2000 devices (current or past); PO plus customer acknowledgement required.
ISO certifications
Valid ISO 9001:2008 (or latest) OR ISO 20000 OR ISO 27001:2013 (or latest) at time of bidding; certificate copies required.
SIEM OEM partnership
Direct partnership with proposed SIEM software supplier required; one Service Provider may bid with only one SIEM OEM; OEM authorisation/partnership proof required.
Consortium / JV rules
No consortium or joint-venture eligibility rules are stated in the tender document.
Scope of work
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
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Procurement summary
Procurement of Active Directory server and related services for 370 computers, including group policy, WSUS, DNS, log storage server and CIS Benchmark policies for The Kheda District Central Co-Operative Bank Ltd., Nadiad.
Core AD deliverables
Functional AD Domain Services; join all H.O. and branch devices; time sync and DNS; WSUS with first patching cycle; CIS Benchmark and bank hardening for AD servers/clients; AD/domain deployment on all devices; GPO management; log management server; training/documentation; RBI CSF/CERT-In aligned solution.
Vendor must provide architecture diagram, AD OU structure, GPO matrix, DR Runbook, and L1/L2 training documentation.
MFA required for domain admins, Enterprise Admins and server logins.
Backup/DR essentials: AD system state backup, bare-metal recovery procedure, backup testing, defined RTO/RPO, offline backup copy mechanism.
Domain controller topology
Minimum 2 writable Domain Controllers at Head Office in Active-Active mode at Windows Server 2025 forest and domain functional levels; no legacy DCs (2012/2016/2019).
Elsewhere the document also says 'active and Passive mode' (scope item 5) and 'Active and Passive Server' hardware title — topology wording is inconsistent.
Hardware note allows hosting Primary DC, Secondary DC and WSUS as VMs on a single physical host; optional separate secondary physical unit may be offered as BoQ value-add.
Managed SOC, SIEM & EDR
24x7x365 MSS/SOC monitoring; log ingestion/parsing/tuning; Tier 1/2 EDR on 70 critical workstations for 1 year; incident SLA with L1/L2 escalation; threat intel/use cases; daily/weekly/monthly reporting; 90 days hot log retention and 1 year archive.
Mandatory HA/DR response
Technical bid must include structured HA/DR response covering host-level crash/failover architecture, guaranteed RTO/RPO, AD DB & GPO restoration approach/timeframe, and bare-metal recovery runbook.
Windows Server 2025 Standard 16-core packs x2 (32 cores total), Windows Server 2025 Device CALs x370, and MDM annual per-device licences x370.
On-prem log collector sizing
Dedicated virtual log collector: 8 vCPU, 32 GB RAM, 250 GB OS SSD, 1 TB expandable log cache SSD, dual 1 Gbps NIC, vendor-supported Linux (Ubuntu/RHEL/Rocky/CentOS), compatible with VMware ESXi, Hyper-V or Nutanix AHV (preferred).
Locations and implementation constraints
Server/service installation at H.O. (letterhead address) and client install/config at all 88 branches within 120 days of order; centralized management from H.O. and client updates/policy management over bank MPLS without internet.
Only the stated hardware/software configurations may be supplied.
Required documents & submission
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
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Submission mode and portal
Submit online on https://tender.nprocure.com and also submit offline sealed physical documents/price bid; search bank name as “The Kheda District Central Co-op Bank Ltd”.
Technical documents offline in sealed cover superscribed 'ટેકનીકલ ડોક્યુમેન્ટ્સ ફોર એક્ટિવ ડિરેક્ટરી સર્વર'; price bid offline in separate sealed cover superscribed 'કોમર્શીયલ ડોક્યુમેન્ટ્સ ફોર એક્ટિવ ડિરેક્ટરી સર્વર'.
EMD DD is to be given in a separate cover (p.2).
Digital signature / signing rules
No Class of digital signature, stamp/attestation or notarisation rules are expressly stated beyond submission of certified documentary evidence and letterhead/HR-signed confirmations for specific eligibility items.
Corrigendum analysis
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
1
No corrigendum issued
No corrigendum/addendum is present in the tender document set; original tender conditions and dates apply as printed.
Only one tender PDF is provided; no amendment tables or revised date notices appear in it.
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
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Online download start time differs
Notice page states download starts 04/07/2026 at 11:00 AM, while conditions schedule states 10:00 AM on the same date.
No corrigendum resolves this; bidders should treat the earlier 10:00 schedule on the detailed conditions page as safer unless bank clarifies.
GST Extra vs all-taxes-inclusive pricing
Estimated value is marked '(GST Extra)' on p.2, but p.8 requires tender amount to include all taxes and other costs.
Commercial bid should follow the all-inclusive condition unless a clarification is issued.
Active-Active vs Active-Passive topology wording
Scope requires Active-Active dual DCs at Windows Server 2025 levels, but also refers to active/passive mode and Active and Passive Server hardware.
Hardware note further allows both DCs as VMs on one host, which may conflict with physical HA expectations.
Contact phone numbers and emails differ across pages
Page 9 email appears mistyped (kdccbabnk). Prefer both sets until bank confirms.
EMD non-completion wording is internally inconsistent
One sentence on p.8 literally says EMD amount will be returned if scope work is not completed after order, while the next sentence says EMD is returned only after satisfactory completion of all work.
Second sentence is the commercially coherent reading; seek written clarification before relying on forfeiture/refund rules.
Pre-bid queries
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
5
Confirm tax treatment of bid price
Ask whether commercial quotes must be GST-extra (as estimated amount wording) or fully all-inclusive (as later condition), and how GST is to be shown in the price bid.
Clarify AD topology and hardware HA model
Confirm whether dual DCs must be Active-Active or Active-Passive, whether both may run as VMs on one physical host, and whether optional second physical server is evaluated/scored.
SOC/SIEM/EDR commercial model and SLA draft
Request duration/pricing model for 24x7 SOC-SIEM beyond EDR's stated 1 year, bank SLA draft for the 15-day agreement, and exact RTO/RPO values if bank has targets beyond bidder-proposed guarantees.
EMD forfeiture on non-performance
Seek written clarification of EMD treatment if work is incomplete after order, given contradictory refund wording.
Ahmedabad GST address vs Gujarat office
Confirm whether Gujarat office is sufficient or GST certificate must specifically show an Ahmedabad operational address.
Risks
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
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High eligibility bar and summary disqualification
Any single missed eligibility criterion or document causes summary disqualification without technical evaluation; thresholds include ₹10 Cr average turnover, own 2-year SOC, CERT-In empanelment, 100+ technical staff and multi-project SIEM/MDR credentials.
Tight dual-mode submission and short physical window
Online close 16/07/2026 11:00 and physical close next day 17/07/2026 17:30; missing either DD or physical sealed covers risks rejection.
Aggressive 120-day multi-branch rollout
Full server install at H.O. plus in-person client installation/configuration across all 88 branches within 120 days, with centralized MPLS-only update model, creates high execution and logistics risk.
Payment and security cash-flow risk
Payment only after complete delivery and installation; ₹5,00,000 EMD (10% of estimate) is held until satisfactory completion, with no staged payment schedule or separate performance-security terms stated.
One-sided acceptance rights and free annual support
Bank has absolute right to accept/reject any tender without assigning reasons; vendor must provide free AD-related service for any computer during the year and sign bank SLA within 15 days of order.
Scope breadth beyond basic AD
Scope bundles AD build, hardware, MDM licences, on-prem log collector, 24x7 SOC/SIEM and 70-endpoint EDR under one bid, increasing integration, SLA and cost-estimation risk.
Contacts
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
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Inviting authority / office
The Kheda District Central Co-Operative Bank Ltd., Nadiad — E.D.P. / M.I.S. Department, Sardar Patel Sahkar Bhavan, Mission Road, Nadiad - 387 002.
Notice signed by CEO and dated 02/07/2026.
Customer Service Center: 0268-350-1600; WhatsApp Banking: 8055373737.
Physical offline covers are to be deposited offline; document does not name a different receiving address, so bank H.O. address above is the stated office address.
Tender contact phones and emails
Contacts listed on notice: mobiles 7046995130 / 7069010173, email [email protected]; later page also lists mobiles 7046995132 / 33 / 39 and email [email protected].
Use both contact sets until bank confirms the correct email spelling and primary numbers.