Publication / RFP advertisement
RFP/NIT advertised 21.07.2026; RFP published/available on e-procurement from 22/07/2026.
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Request for Proposal (RFP) for Selection of a System Integrator for Design, Development, implementation and maintenance of unified single window system web portal and mobile application of Invest Bihar Portal For Department of Industries
Department of Industries · Patna, Bihar136794
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
22 Jul 2026
5 Oct 2026
₹20 Cr
₹20 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
RFP/NIT advertised 21.07.2026; RFP published/available on e-procurement from 22/07/2026.
Last date for submission of queries for clarifications: 31/07/2026 at 12:00 PM to [email protected] (unchanged by later date corrigenda).
Pre-bid conference held 03/08/2026 at 03:00 PM (NIT says hybrid-mode; RFP schedule says virtual). Corrigendum-II confirms it was held on 03 August 2026 at 03:00 PM through virtual mode.
Last date for bid submission is 21-09-2026 by 17:00 Hours, as amended by Corrigendum-III (Letter No. 2479 dated 27.08.2026).
Technical Bid Opening Date & Time: 23-09-2026 by 16:00 Hours (Corrigendum-III).
After Corrigendum-III, Technical Presentation Date and Financial Bid Opening Date shall be intimated later (venue for presentation remains Department of Industries Conference Room, 2nd Floor, Vikas Bhawan, Patna-15).
Bid/offer validity is 180 days from the last date (deadline) for submission of proposals (also restated as minimum 180 days from the date of submission of Tender).
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
The downloaded tender documents do not state a numeric estimated project cost or tender value; pricing is bidder-quoted via the commercial forms / financial sheet.
Tender/RFP document fee is INR 10,000/- (Rupees Ten Thousand only), payable online through the e-Procurement portal; proposals without/with inadequate fee are rejected. Tender processing fee is as per eProc2.
EMD is INR 20,00,000/- (Rupees Twenty Lakh only). MSEs and DPIIT-recognised Startups may be exempt on valid certificates. EMD is interest-free; unsuccessful EMD refunded within 30 days of being notified unsuccessful; successful bidder's EMD returned upon submission of PBG. Form C5 BG validity at least 45 days beyond bid validity including claim period.
Selected bidder must provide Performance Bank Guarantee within 15 days of Notification of award for 5% of Total Cost of Ownership (Grand Total of Financial Proposal Form C3, exclusive of GST), valid for 36 months / entire Term with 3-month claim period beyond last validity date, extendable till O&M completion.
Implementation Component-1 is paid on milestone acceptance (percentages of quoted implementation value); O&M Component-2 is paid 100% in nine equal quarterly instalments over 27 months. Prices exclusive of GST; GST quoted separately.
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Bidder must be a single Business Entity; any consortium is not allowed. Bids from consortiums will not be considered.
Company registered under Companies Act 1956/2013 or LLP Act 2008; GST-registered; operating last five FYs 20-21 through 24-25.
Annual sales turnover INR 50 Crores or more in each of last three FYs ending 31 March 2025; AND INR 25 Crores or more each of those years from IT and ITES. Net worth must be positive as per last audited Balance Sheet.
Successful Go-Live/completed SI project for State/Central Government / PSU / Corporation in India in last five years from RFP publish date: One project not less than INR 8 Cr; OR two not less than INR 5 Cr each; OR three not less than INR 4 Cr each. Minimum components: Application development/customization; Training; Handholding; Operations & Maintenance.
ISO 9001:2015 certified (valid on bid submission date). Minimum CMMI Level 5, verifiable on official CMMI PARS, with certificate and PARS evidence.
Must not be under declaration of ineligibility for corrupt or fraudulent practices or blacklisted as on bid submission date (self-certified letter / Form T10).
PQ requires paid tender fee INR 10,000 and EMD INR 20,00,000 (or valid MSE/Startup exemption certificates).
Only bidders scoring at least 70 marks in technical evaluation proceed to financial opening. Technical experience scoring uses project-count/value bands in Clause 5.2 (note Form T2 checklist conflict).
Subcontracting not allowed except where RFP explicitly allows third-party contracts. SI shall not assign/sub-let without written approval; deployment of SI's own developers/PMs for routine work is not deemed sub-letting, but SI remains fully accountable.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Selection of a System Integrator for design, development, implementation, integration, operation and maintenance of the Invest Bihar / Bihar Single Window Clearance System (SWCS) web portal and mobile application for Department of Industries, Government of Bihar.
Total Term 36 months: 6 months Design/Development/Implementation + 3 months System Stabilisation + 27 months O&M after stabilisation. Optional extension up to 2 years or more on performance/mutual agreement.
End-to-end Invest Bihar platform: portal/CMS, CAF/workflows, department onboarding/SSO, CIS, unified payments, incentives, NSWS integration, mobile apps (Android & iOS), data migration from legacy SWCS, training/handholding, go-live, call centre, and 27-month O&M.
Department of Industries / delivery context is Patna, Bihar (Vikas Bhawan; call centre at Indira Bhawan; hosting at Bihar SDC Patna). SI undertakes to establish a Patna office within one month of agreement if awarded (Form T9).
GIGW/NIC website guidelines, W3C, WCAG; production availability >=99.99%; page load P95 <3s; submission P95 <5s; >=500 concurrent sessions; Sev-1 MTTR <=1 hour; 0 open critical VAPT findings before Go-Live.
Key roles across P1 (0-6 mo), P2 (6-9 mo), P3 (9-36 mo) include full-time onsite-led Project Manager throughout, plus architects, domain expert, FE/BE/mobile/integration developers, UI/UX, BA, data analyst, DBA, DevOps, QA as tabulated in Clause 7.9; DoI provides sitting space.
Changes till end of stabilisation not in baseline SRS, statutory/security/patch changes, EODB/Deregulation/BRAP/policy/process changes, and configurable onboarding of additional departments/services during O&M are NOT Change Requests and must be done at no additional cost. CRs only for net-new items not in RFP, priced on fixed Form C3 resource rate card.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Proposals must be submitted online in complete form; telex/telegram/fax/e-mail bids not considered. Download/submit via https://eproc2.bihar.gov.in/. Online bid content prevails over any paper copies if discrepancy.
Submit: (i) Pre-Qualification Proposal; (ii) Technical Proposal; (iii) Consolidated PQ+Technical document with continuous page numbering; (iv) Commercial Proposal — each indexed and sequentially paginated.
Proposal must be accompanied by Power of Attorney in the name of the signatory. English only; non-English supports need attested English translation. Board resolution + notarized PoA chain required under Form T9 supporting docs.
Bidder representatives at opening should carry identity card or letter of authority (Form T5 format available).
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
Published 22 Jul 2026 as 'Corrigendum' attaching the full BRAP 2026 (EODB) and SWC PDF (138 pages). It is the same large RFP body content also present as RFP.pdf / BRAP PDF, not a short amendment table.
Portal metadata lists a second 'Other' corrigendum on 22 Jul 2026 with no files. No separate text is available in the workspace to identify any additional change.
Letter No. SIPB/2304 dated 06/08/2026 (Corrigendum-II) extended timelines after the 03 Aug 2026 virtual pre-bid: bid submission to 31-08-2026 by 1500 Hrs; technical opening 03-09-2026 by 1600 Hrs; technical presentation 07-09-2026; financial opening 10.09.2026.
Letter No. 2479 dated 27.08.2026 (Corrigendum-III) further extended bid submission to 21-09-2026 by 17:00 Hours and technical opening to 23-09-2026 by 16:00 Hours; technical presentation and financial opening 'Shall be intimated later'.
Baseline RFP conditions (fees, EMD, PQ, scope, SLAs, forms) stand as in RFP.pdf; final dates are per Corrigendum-III: submit by 21-09-2026 17:00; technical open 23-09-2026 16:00; presentation & financial opening to be intimated later; bid validity remains 180 days from final submission deadline; pre-bid/query dates already elapsed (queries 31/07/2026; pre-bid 03/08/2026).
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
Clause 4.4.3 and Form C5 require EMD as Bank Guarantee; Introduction 1.E and PQ 5.1 also allow Online Mode, and PQ evidence column even cites Demand Draft. Amount is consistently INR 20 lakh.
Clause 6.5 sets PBG at 5% of TCO (Form C3 grand total excl. GST) for 36 months + 3-month claim period. Form C4 Notes still say ten percent (10%) and validity one year after completion including warranty.
Scoring criteria in Clause 5.2 use >=3 projects >INR 4 Cr (bespoke/COTS gov), SWC industries >=2 projects >=INR 2 Cr, and e-Gov O&M bands starting at 3 projects >INR 4 Cr. Form T2 checklist instead states 5+ engagements >INR 2 Cr, 5+ SWS engagements, and 5+ O&M engagements >INR 5 Cr.
Section 2 / NIT / Clause 4.6.2 require 180 days; Form T3 asks acceptance for six months from last submission date.
NIT p.1-2 and RFP point to https://eproc2.bihar.gov.in/; NIT p.3 erroneously cites https://etender.up.nic.in and other DoI sites.
NIT p.2 says hybrid-mode; RFP Section 2 and Corrigendum-II describe virtual mode. Meeting date/time 03/08/2026 3:00 PM is consistent.
Clause 4.5.3 requires online submission, yet Clause 4.4.4.D discusses discrepancy with submitted paper bid documents, without stating which originals, address, or deadline for physical submission.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Ask DoI/eProc2 whether EMD must be only Scheduled Bank BG (Form C5), or whether portal online EMD / DD is acceptable as PQ text suggests, and whether original BG must be couriered and by when.
Request written confirmation that Clause 6.5 (5% of Form C3 excl. GST, 36 months + 3-month claim) overrides Form C4 notes (10%, +1 year after term including warranty).
Clarify whether Form T2's '5 or more engagements' lines are mandatory compliance or obsolete relative to Clause 5.2 scoring (3+/2+ bands), and what minimum project set is needed to avoid technical non-responsiveness.
Seek boundaries/caps on all EODB/Deregulation/BRAP/policy/process changes and additional department onboarding during O&M at no additional cost, including volume limits, SLA relief, and whether major new modules still fall under CR rate card.
Ask for a definitive list of departments/services and API readiness for SBRAP/Deregulation integrations, and written process for milestone extensions when third-party APIs/approvals are delayed (Clause 6.10), given LD can cascade across interdependent milestones.
Confirm whether Indira Bhawan provides space/power/network shell for 20 seats or SI must lease/fit-out fully, and whether seat count can flex via rate card only after approval.
Given online-only submission language plus 'paper bid documents' clause, ask which hard-copy originals (BG, PoA, affidavits) must be delivered, to which address, and by what deadline relative to 21-09-2026 17:00.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
Implementation to go-live is compressed (~T+5.5 months) including multi-department integrations, NSWS, data migration, call centre, third-party audit and UAT. Milestone penalties are independent and cascading; delays beyond short grace windows can trigger termination.
Milestone LDs typically 0.5% of total quoted value per week (caps often 3% per milestone); overall maximum liquidated damages 25% of Contract Price, beyond which DoI may terminate and invoke entire PBG. O&M SLAs levy % of monthly O&M (e.g., availability shortfall 0.5% per 0.1%, Sev-1 MTTR 1% per breach).
FRS is indicative; stabilisation-period changes, statutory/security patches, and all EODB/Deregulation/BRAP/policy/process changes plus additional department onboarding in O&M are free of CR charges — major commercial risk if reform volume is high.
DoI may terminate for convenience on 30-60 days' notice without assigning reason; default cure 15-30 days; SI must start exit plan at least 60 days prior and support minimum 60-day handover; non-compliance is material breach.
Only part of implementation value is paid by go-live milestones before stabilisation/completion tranches (stabilisation 20% + completion 30%); O&M is quarterly in arrears over 9 quarters. High upfront licence, manpower, call-centre and non-prod hosting spend sits with SI.
Application-layer monthly availability >=99.99% with material O&M penalties; Go-Live held until critical VAPT findings closed; STQC/CERT-In/GIGW audits bidder-borne.
Consortium banned and CMMI Level 5 + PARS verification required — sharply limits bidding combinations and partnering for SWC domain strength.
SI must deploy CVs proposed at bid; replacement only in defined cases within 15 working days with up to 30-day KT, subject to DoI approval — staffing inflexibility risk over 36 months.
Failure to agree Draft Legal Agreement/RFP terms can annul award and invoke PBG of most responsive bidder; failure to submit PBG within 15 days of NOA may cancel order without notice.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Director of Industries / Department of Industries, Government of Bihar (State Investment Promotion Board Cell). Tender No. SIPB/2172 dated 21.07.2026. Corrigenda signed by Mukul Kumar Gupta, Director.
Director Industries, Department of Industries, 2nd floor, Vikas Bhawan, Patna, Bihar-800001. Telephone 0612-2235812; Email [email protected]; also [email protected]; alternate contact 18003456214.
Toll Free 1800 572 6571; Email [email protected]; 08:00 AM-07:00 PM all days except state holidays. Helpdesk: RJ Complex, 2nd Floor, Opposite Vidyapeeth Institute / Canara Bank Campus, Khajpura, Ashiana Road, P.S. Shastri Nagar, Patna 800014, Bihar (mjunction services limited).
No explicit physical-submission deadline/address for bid envelopes is stated; online submission is mandatory. Department correspondence address for forms/BG beneficiary is The Director, Department of Industries, Government of Bihar, Vikas Bhawan, Patna.