Publication and RFP issuance
Bid publication and start of RFP issuance: 25.08.2026. RFP/Notice reference date is 21.08.2026.
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Selection of System Integrator for Design, Development, Implementation, Training, and Support of "Shram Prahari" and "Random Inspection System" Web Portal for Labour Resources & Migrant Workers Welfare Department, Government of Bihar.
Bihar State Electronic Development Corporation · Patna, Bihar138827
Written by TenderKart AI from the documents published when it was generated. Check the tender for later corrigenda before you bid.
24 Aug 2026
5 Oct 2026
₹12.5 Cr
₹25 L
All important dates as they stand after corrigenda: publication, pre-bid/clarification deadline, bid submission deadline, bid opening, and bid validity period.
Bid publication and start of RFP issuance: 25.08.2026. RFP/Notice reference date is 21.08.2026.
Last date for email queries: 03.09.2026 (03:00 PM). Pre-bid meeting: 03.09.2026 (03:30 PM) at Beltron Bhawan, Patna.
Last date for bid submission: 18.09.2026 (04:30 PM) on https://eproc2.bihar.gov.in.
If EMD is by Bank Guarantee, original hard copy deadline is 18.09.2026 (04:15 PM) at the tendering authority office. Clause 5.4.5 also says original BG must reach before bid opening — see contradictions.
Opening of Technical Bids: 21.09.2026 (04:30 PM), online; bidder representatives may attend with identity/authority letter.
Technical Presentation/Demonstration, Opening of Financial Bids, and Issuance of LoI are 'To be notified'. Corrigendum/clarifications tentatively 11.09.2026.
Proposals must remain valid for 180 days from the last date / date of submission of the Bid (Fact Sheet and Cl. 5.7.2). Annexure II financial covering letter instead states 180 days from bid opening — see contradictions.
Tender value or estimated cost, EMD/bid security (amount, acceptable forms, validity), tender document fees, performance security, and key payment terms.
Non-refundable bid/RFP document fee: ₹10,000/- online only (Credit/Debit Card, Net banking, NEFT/RTGS). Bids without fee are rejected.
One-time tender processing fee: ₹5,000 + applicable taxes, mandatory online payment; else bid rejected.
EMD ₹25,00,000 (Twenty five Lakhs), online or Bank Guarantee in Annexure I Form 3. Validity: 6 months / 180 days from RFP due date. Interest-free; unsuccessful bidders refunded normally within 2 months of notification; successful bidder's EMD refunded after PBG.
PBG equal to 10% of bid/total project value, submitted within 15 days of LoI, valid 48 months / 4 years from LoI date (Annexure III Form 1).
No advance payment. CAPEX paid in four tranches against development milestones; O&M paid in 20 equal QGRs over 36 months subject to SLA penalties. Change requests capped at 20% of total bid value. No interest on delayed payments.
O&M bid amount must not be less than 30% of total bid amount. Financial bid uses fixed-price Summary Cost Table with CAPEX and 3-year OPEX (incl. EDB license).
Every pass/fail eligibility and qualification requirement: experience and past performance, turnover/net worth, registrations and certifications, consortium/JV rules, and debarment or blacklisting conditions.
Company under Companies Act, 1956 or partnership firm registered under LLP Act, 2008; operating for last five years. Self-attested incorporation certificate required.
Bidder must be GST-registered and hold valid PAN and GST number; self-attested copies required.
Average annual turnover from software application development (incl. implementation UAT/deployment/security testing/Go-Live/user trainings and O&M) over FY 2022-23, 2023-24 and 2024-25 must be at least ₹40 Crore. Hardware component in that turnover ≤10%.
Positive net worth as on 31st March 2025, certified by CA in Annexure I Form 12 format.
Sole-bidder project experience in software application development and O&M: One similar project ≥₹6 Cr OR two ≥₹4 Cr each OR three ≥₹2 Cr each. Consortium/sub-contracting experience not counted; hardware ≤10% of project value.
Valid CMMI Level 3 or higher, AND ISO 9001, AND ISO 27001 (self-attested copies).
Not under declaration of ineligibility for corrupt/fraudulent practices and not blacklisted by Central/State Government/agencies/PSU for any reason during last two financial years; self-undertaking required.
Only sole bidders eligible. Consortium, Joint Venture or sub-contracting in any form not allowed; self-undertaking required.
After PQ, technical score must be at least 70% (of 100-mark model) to open financial bid. Evaluation method is Least Cost Selection (L1) among technically qualified bidders; tie broken by higher technical marks.
What is being procured: the work, supplies or services, deliverables and quantities, locations, phases, completion or delivery timelines, applicable standards, and notable exclusions.
Selection of System Integrator for design, development, implementation, deployment, training, O&M and support of two platforms for Labour Resources & Migrant Workers Welfare Department, GoB: (1) Shram Prahari Portal and (2) Random Inspection System (RIS), via BSEDC/BELTRON.
Primary interface for workers, employers, nominees, legal heirs and officials; ~41 labour-code modules covering claims, applications, hearings, case workflow, communication, orders, appeals, DMS and beneficiary services.
Digitize inspection lifecycle with randomized allocation and workflow monitoring. Modules: Factory, Compliance/Self-Declaration, Boilers, Shops & Establishment, Periodic, and Risk-Based inspection; features include geo-tagging, mobile inspection, notices, compliance verification. Develop per Annexure IV (Central Inspection System directions).
Full SDLC: requirements/BPR/FRS/SRS/UI-UX, web+mobile development, integrations (SMS, NIC SMTP email, push, optional Aadhaar/e-KYC, state/national platforms), testing/UAT/performance/VAPT, deployment on NIC Cloud/SDC, training, warranty/O&M. Prescribed stack includes React.js 18+, Spring Boot, EDB PostgreSQL v17, Kubernetes. WCAG 2.1, GIGW, bilingual Hindi/English, AI chatbot.
DPDP Act compliance (consent management, AES-256 at rest, TLS in transit, RBAC). VAPT and CERT-In empanelled security audit before Go-Live. Acceptance testing covers functional, security, performance, availability, SLA monitoring and data quality.
Go-Live targeted within 4 months of LOA / payment plan Go-Live at T+20 weeks (see contradictions). O&M 3 years from Go-Live, extendable by up to 2 years (1 year at a time) at existing O&M rates pro rata. Phase-1 onsite min 5 resources; Phase-2 onsite PSU of 3 resources at client location.
The complete checklist of documents to submit — mandatory vs conditional, with any prescribed formats, proformas or annexures — plus how to submit: portal and mode, envelope/cover structure, digital signature requirements, signing and attestation rules, and physical originals with their deadline.
Online submission only via https://eproc2.bihar.gov.in. Valid Class II/III DSC and portal registration mandatory; all required documents/certificates uploaded and digitally signed in prescribed e-form locations.
Original EMD Bank Guarantee (if not paid online) and affidavit in original (as specified) to BSEDC/BELTRON Bhawan, Shastri Nagar, Patna 800023. BG hardcopy by 18.09.2026 04:15 PM per Important Dates (also 'before bid opening' in 5.4.5).
Proposals in English. Uploaded docs properly numbered; non-responsive if missing EMD, Power of Attorney, checklist documents, or prescribed validity. Failure to furnish all required information may cause rejection.
Every corrigendum/addendum in order — what changed (original vs amended value), its impact, and the action for the bidder — ending with the values that finally apply.
The available tender documents contain no issued corrigendum or addendum. Original RFP/NIT dates, fees and conditions currently apply. Bidders must still monitor https://eproc2.bihar.gov.in for any future corrigenda (tentative clarification date 11.09.2026).
Genuine conflicts within and across the documents (original vs corrigenda, clause vs annexure, tender document vs BOQ): both sides with citations, and which value prevails.
Section 11 narrative says Go-Live within 4 months of LOA, but the milestone table and Phase-1 SLA set Go-Live at T+20 weeks (~4.6 months). Bidder should seek clarification which controls LD/payment.
Payment/deliverable table requires SRS approval by T+4 weeks, while Phase-1 SLA allows finalized Requirement report/SRS by T+6 weeks before weekly 0.25% deductions start.
Fact Sheet and Cl. 5.7.2 require 180 days from last date/date of submission; Annexure II financial covering letter states 180 calendar days from date of opening of the Bid.
Important Dates fix original EMD submission at 18.09.2026 (04:15 PM), while e-procurement instructions say original BG must reach before bid opening (21.09.2026 04:30 PM).
NIP says EMD/BG valid 180 days from RFP due date; Cl. 5.4.4 says valid for 6 months from due date of RFP. Substantively similar but not identical calendar math.
NIP mandates original affidavit with EMD, but Form 1 checklist has no separate affidavit line and no affidavit proforma appears in annexures (only blacklisting self-undertaking).
PQ #2 requires GST registration; Form 1 #10 asks for Service Tax Registration Certificate alongside incorporation certificate.
Note (i) caps Phase-1 deduction at 10% of Development and Deployment Cost, while note (ii) refers to exceeding 10% of contract value for Phase I SLA as termination trigger.
Only critical, tender-specific pre-bid queries that could materially change bid/no-bid, pricing, eligibility or contractual risk. Skip generic or obvious questions the documents already answer clearly.
Confirm whether contractual Go-Live / liquidated delay is measured against '4 months from LOA' or 'T+20 weeks', and how T+24 training milestone interacts with Go-Live definition.
Ask which SRS approval date is binding for milestone payment release and for 0.25%/week deductions.
NIP requires original affidavit with EMD, but no format/checklist entry exists. Clarify exact affidavit text, stamping/notarisation, and whether it is still required when EMD is paid fully online.
PQ forbids sub-contracting in any form, yet scope needs CERT-In empanelled security audit, SMS/payment gateways, and possibly third-party components. Confirm whether specialized third-party services/OEM licenses are treated as prohibited sub-contracting.
Financial form requires quoting O&M Cost of DB(EDB) License, Subscription and Others, while hosting is NIC Cloud/SDC. Confirm infrastructure provisioning responsibility, license ownership, and whether CAPEX hosting costs are out of bidder scope.
Resolve whether proposal validity runs from submission or opening, and whether EMD must be 180 days or full 6 months from due date, including any claim period expected on BG.
Confirm whether a financial bid with O&M below 30% of grand total is auto-rejected or renormalized, and whether the 30% is calculated on pre-tax or inclusive-of-tax totals.
Annexure IV describes a Central Inspection System spanning Labour, Boilers, Factories, Pollution Control and Legal Metrology. Confirm whether SI must implement full multi-department CIS now or only Labour RIS modules listed in 7.3.
Commercial, legal and execution risks a bidder should weigh: liquidated damages and penalties, unusual or one-sided clauses, tight timelines, and payment or security risks.
Phase-1 Go-Live in ~4–5 months with 0.25% of Application Development & Deployment Cost per week delay on SRS and Go-Live; capped at 10% with termination right if cap exceeded. Large dual-portal (~41 modules + RIS + mobile + AI) scope under sole-bidder/no-subcontract constraint heightens delivery risk.
High-severity SLA breaches cost 1% of quarterly payment each; quarterly penalties capped at 5% of quarterly amount and 5% of Phase-2 O&M overall. Exceeding 10% of a quarter's payment or 5% of O&M in successive quarters allows PBG invocation and/or termination. Availability ≥99%, response ≤4s, 95% tickets in 24 business hours.
PBG of 10% of project/bid value for 48 months/4 years from LoI locks significant capital through development + 3-year O&M. EMD ₹25 lakh also tied up until PBG replacement.
No advance; 40% of CAPEX only after beta/UAT and remaining CAPEX after Go-Live/training. O&M via 20 QGRs. Delayed payments carry no interest. Change-request commercial upside capped at 20% of bid value.
BSEDC may terminate RFP process anytime without reason; may accept/reject any proposal; notification of award constitutes contract formation; failure to agree draft legal agreement after award can annul award and move to next bidder with EMD forfeiture risk.
Key personnel changes need prior written BSEDC approval and are allowed only for limited causes. Minimum onsite staffing (5 in Phase 1; 3 in Phase 2) at client location for multi-year period creates retention and cost risk.
SI must deliver source code and full documentation; meet DPDP, GIGW/WCAG, CERT-In audit, VAPT, and prescribed tech stack (incl. EDB). Non-compliance can block Go-Live and payments. Scope may expand via department process customization and Annexure IV CIS expectations.
Missing/infirm EMD, conditional/partial offers, deviations, or withdrawal during validity can forfeit EMD or cause summary rejection. O&M <30% and blank line items also disqualify financial bid.
The inviting authority and relevant contacts: office, person, designation, address, phone and email — and which address receives physical submissions, if any.
Bihar State Electronics Development Corporation Ltd. (BSEDC / BELTRON), a Government of Bihar Undertaking — Beltron Bhawan, Shastri Nagar, Patna-800023. Managing Director is the address for original EMD/affidavit and further information.
Pre-bid nodal contact: Project Executive, BELTRON Bhawan; email [email protected]. Pre-bid venue: Beltron Bhawan, Patna-23 on 03.09.2026 (03:30 PM).
Portal: https://eproc2.bihar.gov.in. E-Procurement Helpdesk: Toll Free 1800 572 6571; RJ Complex, 2nd Floor, Canara Bank Campus, Khajpura, Ashiana Road, P.S. Shastri Nagar, Patna - 800 014, Bihar.
Work is for Labour Resources & Migrant Workers Welfare Department, Government of Bihar; BSEDC/BELTRON issues the RFP on the Department's behalf.