3034/15/E3

Amount

Annual maintenance contract of 26 Nos Desktop computers including 06 Nos HP All in One Computers, 20 Nos Printers (18 of Make-HP & 02 of Make Epson) & 20 Nos UPS and its peripherals including following services in the office of GE (MES) Ranikhet :- (a) Installation of Intel antivirus software on all computers. Maintenance and providing updates for all computers once every 15 days. (b) Rectification of any software related problems. (c) Peripherals (Keyboard & Mouse) found to be faulty during the period of AMC will be replaced within same day. (d) Provision of standby items in event of failure of any component of computer printer & its peripherals. (e) Periodical preventive maintenance of equipment fortnightly. Note :- (a) All stores required for cleaning/servicing of parts/component will be covered by the repairs. (b) All types of oil and greases where required will be provided by the firm. (c) The unserviceable retrieve material including damage shall be of the property of the department. (d) Payment shall be made on successful completion of repairs when certified so by the inspecting authority after inspection and testing. (e) Pre-stamped bills in triplicate will be submitted to the paying authority after fulfilling condition. (f) Bill alongwith connected documents will be subject to pre audit by associate finance prior to releasing payment. (g) Copy of Supply Order will be attached with the bill. (h) Maintenance period is one year from the date of placing order, quarterly payment will be made. (j) The firm will have to attend the office as and when required to check the system within 24 hours. Terms and Conditions :- (a) Breakdown calls shall be attended immediately on the same day. (b) Maintenance contract covers unscheduled calls in addition to periodical schedule fortnightly visit for preventive maintenance. (c) Breakdown intimated on phone if not attended with in 24 hrs may be got attended from any other agency without any further notice and cost of repair shall be recovered from your dues with department. (d) The job work will be carried out at office of GE (MES) Ranikhet. (e) Service Engineer / Rep of your company will visit fortnightly to GE (MES) Ranikhet office for checking / servicing of computer, failing which a penalty of Rs. 250/- per day per computer shall be levied and simultaneously contract shall be deemed cancelled. (f) Please not that the rep of firm shall report to Garrrison Engineer of this office periodically in case of emergent complaint. (g) Payment will be made in 12 equal installments of accepted bid on monthly basis on the last date of the month. (h) AMC will be affective from the date of Supply Order issued.

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