IOCL

Active

Services

IT Services

Onboarding of dedicated Level 1 IT Support Helpdesk for Partner Experience Platform PEP under Project Samaadhaan

IndianOil

Gurugram, Haryana

Amount: Refer DocsCloses: 31 Aug 20267d left

Timeline

Published14 Aug 2026
Pre-Bid Meeting19 Aug 2026
Submission Opens21 Aug 2026
Closes31 Aug 2026
Bid Opening1 Sept 2026

Tender Value

Refer Docs

EMD Value

₹52,000

Closing Date

31 Aug 2026, 3:00 pm7d left

Tender Inviting Organisation

Name

GM Materials

Address

4th Floor, Core-2, Scope Complex, Lodhi Road, New Delhi

Work Description

Onboarding of dedicated Level 1 IT Support Helpdesk for Partner Experience Platform PEP under Project Samaadhaan

Tender Information

Tender ID

2026_REFHQ_190978_1

Reference Number

9003C26A06

Tender Type

Open Tender

Product Category

IT Services

Form of Contract

Tender cum Auction

Period of Work

730 days

Location

Gurugram

Source Website

Subscribe to view

Eligibility / Pre-Qualification

Please refer Tender documents.

Documents Required

6 documents required · 6 mandatory

Fee/PreQual/Technical

RequiredPower of Attorney,declaration of acceptance of tender as per Annexure-XVI,local content undertaking (.pdf)

RequiredScanned copies of work orders and completion certificates and additional technical documents (.pdf)

RequiredScanned copies of audited balance sheets and profit and loss account statements (.pdf)

RequiredDuly filled annexures to AITB as per Checklist cum Annexures to AITB excel file (.xls)

RequiredPF, ESI, GSTIN, PAN, Certificate of Incorporation and other company documents (.pdf)

Finance

RequiredPrice BoQ duly filled (.xls)

Fee & Financial Details

EMD Fee Amount

₹52,000

EMD Fee Exemption Allowed

Yes

Pre-Bid Meeting

Meeting Place

Virtual mode

Important Dates

Last Activity

14 Aug 2026

Published

14 Aug 2026

Bid Opening

1 Sept 2026

Download Starts

14 Aug 2026

Download Ends

31 Aug 2026

Submission Starts

21 Aug 2026

Pre-Bid Meeting

19 Aug 2026

Bill of Quantities

Item RateBoQ_Ver4.0INR

BoQ1 (1 items)

Sl No	Description	Qty	Unit	Est. Rate	Est. Amount	GST %
1Onboarding of dedicated Level-1 IT Support Helpdesk for Partner Experience Platform (PEP) under Project Samaadhaan
1.01	Manpower for Level-1 IT Support Helpdesk for a period of 02 Years	300	Man month	-	-	0.18%

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Page Snapshot

details.html

html • 0.04 MB

NIT Documents

Tendernotice_1.pdf

PDF • 0.75 MB

Work Item Documents

Bidders_help_Document_for_Preferencial_Bidding_20230207_v1.pdf

Additional Documents • 0.82 MB

BOQ_201261.xls

BOQ • 0.38 MB

Special_Instructions_to_the_Bidders_Version_5_dated_30_June_2025.pdf

Additional Documents • 2.80 MB

Tenderdoc9003C26A06.pdf

Tender Documents • 2.08 MB

Annexures9003C26A06.xls

Tender Documents • 0.16 MB

Chapter4SCCSoWSLA.pdf

Tender Documents • 0.51 MB

GCC_Conventional_2026_compressed.pdf

Tender Documents • 5.73 MB

PPE_Guidelines.pdf

Tender Documents • 3.08 MB

PPPMIIrevised1edited.pdf

Tender Documents • 3.57 MB

Tender-Acceptance-Format.pdf

Additional Documents • 0.08 MB

FAQs-IOCL-Online-EMD.pdf

Additional Documents • 0.55 MB

Ready to Participate?

Download all tender documents and submit your bid

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