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| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | L1₹25.2 LAccepted-AOC | L1 | Accepted-AOC BEING L1 | |
| 2 | L2₹27.1 L+₹1.9 L (7.41%)Rejected-Finance 205 PARSHAV VIHAR PLOT NO 50 1 P EXTN PATPARGANJ DELHI 110092 | DELHI | EAST DELHI | DELHI | 110092 | L2 | Rejected-Finance BEING L2 |
| Sl No | Description | Qty | Unit | SANJEEV ENTERPRISES L2 | Alliance Trading Corporation L1 |
|---|---|---|---|---|---|
| 1.00 | Customer care services provided to Prepaid Meter users located at AF STATION BAREILLY (IZZATNAGR). The service will be operational daily from 09:00 AM to 05:00 PM excluding Sundays, National Holidays and MES non working day/ holidays. These services are aimed at assisting users with queries, issues and opening and closing of Meters as well as handling complaints. The scope of services includes the followings:
(a) Customer Care Infrastructure: Provision of a dedicated phone number, email ID and internet connection to ensure the seamless functioning of the system.
(b) Operation of Vending Station: Staff will be deployed at One vending station to provide direct support. Assistance will be offered primarily through phone calls. If issues are not resolved remotely, site visits will be conducted to ensure resolution within 7 working days.
(c) Additional Services Included: (i) Helpdesk operations, (ii) Internet services, (iii) Stationery supply, (iv) Website OTP recharge support.
(d) The quoted rate deemed to be included for above services / provisions and nothing extra shall be paid on these accounts. | 12 | Per Month | 1,25,000 ₹15,00,000 | 1,20,000 ₹14,40,000 Lowest |
| 2.00 | Internet charges of the Data SIM installed in Smart Prepaid Meter for one year duration for each prepaid meter.
NOTE : OEM AUTHORSIZATION IS REQUIRED TO FACILITATE THE SERVICES. | 997 | Each | 70 ₹69,790 | 51 ₹50,847 Lowest |
| 3.00 | Annual Maintenance of HES software for WAN-Based Smart Prepaid Metering including annual support and maintaince of the Head End System (HES) used for communicating with smart prepaid meters over WAN. Ensures remote access to criticals meter parameters like consumption, load, tamper alerts and balance status used by Vending stations, BSO and AGE E/M team. This service covers the following:
(a) System performance monitoring and updates WAN communication troubleshooting Data integrity and reporting support Technical assistance (remote/on-site) essential for reliable operations, revenue protection and real-time meter data management. NOTE : OEM AUTHORSIZATION IS REQUIRED TO FACILITATE THE SERVICES. | 12 | Per Month | 95,000 ₹11,40,000 | 86,000 ₹10,32,000 Lowest |
Tender Value
₹25.3 L
EMD Value
₹50,640
Closing Date
27 Sept 2025, 6:00 pmClosed
GE (AF) Bareilly
GE (AF) Bareilly-243002(UP)
ANNUAL MAINTENANCE OF THE SMART PREPAID METERING SYSTEM (SECURE METERS) UNDER GE (AF) BAREILLY
2025_MES_726849_1
GE(AF)/BLY/T-34 of 2025-26
Open Tender
Electrical and Maintenance Works
Item Rate
365 days
Bareilly
Class D Cat-b(i)
8 documents required · 8 mandatory
₹500
GE (AF) Bareilly
₹50,640
Yes
28 Nov 2025
20 Aug 2025
29 Sept 2025
20 Aug 2025
27 Sept 2025
8 Sept 2025
Amount
Customer care services provided to Prepaid Meter users located at AF STATION BAREILLY (IZZATNAGR). The service will be operational daily from 09:00 AM to 05:00 PM excluding Sundays, National Holidays and MES non working day/ holidays. These services are aimed at assisting users with queries, issues and opening and closing of Meters as well as handling complaints. The scope of services includes the followings: (a) Customer Care Infrastructure: Provision of a dedicated phone number, email ID and internet connection to ensure the seamless functioning of the system. (b) Operation of Vending Station: Staff will be deployed at One vending station to provide direct support. Assistance will be offered primarily through phone calls. If issues are not resolved remotely, site visits will be conducted to ensure resolution within 7 working days. (c) Additional Services Included: (i) Helpdesk operations, (ii) Internet services, (iii) Stationery supply, (iv) Website OTP recharge support. (d) The quoted rate deemed to be included for above services / provisions and nothing extra shall be paid on these accounts.
Internet charges of the Data SIM installed in Smart Prepaid Meter for one year duration for each prepaid meter. NOTE : OEM AUTHORSIZATION IS REQUIRED TO FACILITATE THE SERVICES.
Annual Maintenance of HES software for WAN-Based Smart Prepaid Metering including annual support and maintaince of the Head End System (HES) used for communicating with smart prepaid meters over WAN. Ensures remote access to criticals meter parameters like consumption, load, tamper alerts and balance status used by Vending stations, BSO and AGE E/M team. This service covers the following: (a) System performance monitoring and updates WAN communication troubleshooting Data integrity and reporting support Technical assistance (remote/on-site) essential for reliable operations, revenue protection and real-time meter data management. NOTE : OEM AUTHORSIZATION IS REQUIRED TO FACILITATE THE SERVICES.
SANJEEV ENTERPRISES (BID ID -3431156)
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