Establishment of a Modular Cloud-based VNA/PACS and AI/ML Enabled RIS Platform for Radiology Digitisation, under a Rate Contract Framework, Anchored at UPUMS, Saifai and Designed for Statewide Scalability.

Tender Ref No.- UPDESCO/2026/UPUMS

BOQ Ref. Module / Line Item Activation Scope Inclusions (Fully Inclusive per Registered Test) Unit of Payment Quoted Rate (₹ per Registered Test)

BP Base Platform (Always-on Foundation) Facility (always-on) ALL always-on platform services bundled into one facility-level per-Registered-Test base rate: • Cloud hosting (primary + DR), compute, storage, bandwidth — MeitY-empanelled CSP • Disaster Recovery — RPO ≤ 4 hrs, RTO ≤ 8 hrs; bi-annual DR drills • ABDM M1/M2/M3 integration and compliance maintenance • ISO 27001 maintenance; annual VAPT by CERT-In empanelled agency • 24×7 L1/L2/L3 off-site helpdesk; on-site ASE per FRD staffing • All O&M, patches, security updates, version upgrades • Role-based training (Hindi/English), ToT, user manuals • Data retention, portability, exit support (≥6 months) • DPDPA 2023 compliance; SLA monitoring tool for UPDESCO PMU • Monthly Operations, DR drill, VAPT reports • Patient Registration & Identity Linkage (ABHA/NHA auth, duplicate detection, consent, audit) • Order Entry / Requisition Management (full lifecycle, STAT flagging, cross-modality grouping) • Tamper-evident system-wide audit log, RBAC, MFA, session management, DPDPA consent audit, CERT-In readiness, ISO 27001 evidence package, SIEM integration capability. BP is activated at every facility from Day 1 of Go-Live and bills on every Registered Test at the facility, irrespective of which other modules are activated. Per Registered Test (facility-wide)

M-01 Scheduling & Appointment Management Facility Modality-wise slot configuration; walk-in and pre-booked scheduling; rescheduling / cancellation / no-show workflows; waiting-list auto-fill; preparation-instruction dispatch (WhatsApp/SMS). Per Registered Test

M-02 Worklist & Queue Management Facility Separate technician and radiologist queues; rules-based assignment (modality/subspecialty/priority/expertise); AI-assisted prioritisation; locked-study management; multi-site worklist consolidation. Per Registered Test

M-03 DICOM MWL & Study Accessioning Facility DICOM C-FIND SCP; accession-number auto-generation; StudyInstanceUID mapping and reconciliation; MPPS (C-N-SET) reception; duplicate-study detection. Per Registered Test

M-04 Machine / Modality Management Facility Equipment registry (make/model/AE Title/IP/location); automated connectivity health checks; planned maintenance scheduling with MWL blackout; utilisation analytics; downtime logging. Per Registered Test

M-05 DICOM Ingestion & Routing (VNA Core) Facility DICOM C-STORE SCP (multi-modality, multi-site concurrent); configurable routing rules; DICOM TLS; lossless compression (JPEG-LS/JPEG2000); storage tiering (hot/warm/cold); priors pre-fetch; failed-study alert and retry; DICOM header correction. Per Registered Test

M-06 DICOM Viewer — Clinical & Diagnostic Modality Zero-footprint HTML5 web viewer (no installation); diagnostic-grade viewer with hanging protocols; MPR (axial/sagittal/coronal/oblique); MIP/MinIP; 3D Volume Rendering; Curved Planar Reconstruction; image fusion (CT/MRI); RECIST lesion tracking; PI-RADS/BI-RADS/LI-RADS templates; vessel analysis; prior-study comparison; mobile-responsive clinical viewer. Per Registered Test on activated modalities

M-07 Annotation & Mark-up Tools Modality Linear/area/angle/volume measurements (2D and 3D); elliptical, polygonal, freehand ROI; Cobb angle; key-image selection with annotation notes; annotation versioning; RECIST-linked transfer to report; DICOM SR export of annotations. Per Registered Test on activated modalities

M-08 Structured Reporting & Templates Facility Modality/subspecialty templates (CT, MRI, X-Ray, USG with anatomy sub-templates); macros, auto-text, smart phrases; integrated speech-to-text dictation (cloud, radiology vocabulary); structured fields (indication/technique/findings/impression/recommendation); report version control; addendum workflow with reason capture; Hindi/English UI; FHIR R4 structured report output for ABDM. Per Registered Test

M-09 AI-Enabled Reporting Agent Modality AI draft generation from dictation/typed input; modality/subspecialty-specific AI models; normal-study auto-draft (configurable threshold); MANDATORY human review (no autonomous sign-off); full audit trail (draft version, radiologist edits, edit delta, final signed report); AI model version tagging; confidence-score display; radiologist feedback; AI triage / worklist prioritisation; pathology-specific AI; regulatory compliance. Per Registered Test on activated modalities

M-10 Peer Review & Quality Assurance Modality Second-reader workflow for defined study types; sampling-based QA (random or targeted); rules-based routing with conflict-of-interest enforcement; structured review checklist (findings concordance, impression, critical alerts, template, image quality); discrepancy classification (major/minor/none) with tagging, escalation, closure and RCA; CME linkage; peer-review metrics and dashboards; full audit trail. Per Registered Test on activated modalities

M-11 Report Finalisation, E-Sign & Distribution Facility Report lifecycle with configurable state transitions; e-sign (DSC or OTP-based per institutional policy); dual-sign / co-sign workflow; report locking with controlled addendum unlock; PDF with institutional letterhead, digital signature block, QR verification code; automated distribution to referring clinician / department / HIMS; delivery audit log and acknowledgement tracking; ABDM PHR push (M2/M3) with patient consent; DICOM SR archival in VNA. Per Registered Test

M-12A Patient Viewing Interface (Portal) Facility Patient authentication (OTP/ABHA ID); view-only access to finalised reports and images; report PDF download and DICOM/JPEG download; time-limited secure study-sharing link; access log and audit trail; consent management (opt-in/out for ABDM PHR); ABDM ABHA app / NHA-approved PHR integration; mobile-responsive; Hindi/English toggle. Per Registered Test

M-12B Communication Management Facility WhatsApp Business API / SMS / email via institute-approved gateways; triggered notifications (appointment, preparation, study completed, report ready); referring-physician report-ready link; consent / opt-in management; delivery logs with success/failure and retry; full message audit trail; configurable Hindi/English templates; do-not-contact list; two-way messaging (replies routed to reception). Per Registered Test

M-13 TAT Monitoring & Dashboards Facility Automated stage-wise timestamp capture (order placed → scheduled → arrival → acquisition start/complete → report started/completed/signed/distributed); configurable TAT targets per study type; real-time dashboard; SLA breach alerts; backlog monitoring by modality/priority; productivity analytics; predictive TAT alerts (ML); automated SLA-compliance report for UPDESCO PMU. Per Registered Test

M-14 Critical Results / Alerts Management Facility Configurable critical-findings catalogue (institution-customisable); one-click critical flag from reporting interface; automated multi-channel alert dispatch (phone/SMS/WhatsApp/in-app) to referring clinician; escalating workflow on non-acknowledgement; mandatory acknowledgement with timestamp; closed-loop documentation (flag / attempts / ack / response); institution-level register with closure status; full medico-legal audit trail. Per Registered Test

M-15 Billing / Charge Capture Facility Examination-wise charge master (CPT/institutional + tariff); auto-charge trigger on study completion or sign-off (configurable); package/panel billing; insurance / TPA / PMJAY / government-scheme billing; pre-authorisation / eligibility workflow; discount and waiver workflow with approval hierarchy; itemised bill generation with institutional branding; HL7 charge message to HIMS billing; revenue analytics; outstanding/pending billing queue. Per Registered Test

M-16 Analytics & Management Dashboards Facility Real-time operational dashboard (received / in-progress / completed / pending / TAT); utilisation analytics by modality / examination type / period; radiologist productivity (reports / TAT / sign-off); technician performance and repeat rates; adoption metrics (registrations, active orders, portal usage, ABDM linkage); statewide comparative analytics; UPDESCO PMU statewide KPI dashboard; scheduled report dispatch; API export for Government BI platforms; report export (PDF/Excel/CSV). Per Registered Test

M-17 Radiation Dose Management Modality Automatic capture from DICOM RDSR; patient cumulative-dose tracking across ionising studies; DRL comparison against national/international references; dose alerts on threshold breach; protocol-level dose-optimisation analytics; technician/protocol benchmarking; paediatric dose monitoring with age-adjusted DRL; IHE REM profile compliance; AERB/BARC regulatory-reporting readiness. Activated only for ionising modalities (CT, X-Ray/CR/DR, Mammography, Fluoroscopy, Dental, Nuclear Medicine, PET-CT, Interventional Radiology, Cath-Lab). Per Registered Test on activated ionising modalities

M-18 Image Sharing & Interoperability Facility Secure time-limited authenticated study-sharing links (no PACS licence required); XDS-I profile support; DICOM WADO-RS / WADO-URI / STOW-RS APIs; DICOM CD/DVD burning with embedded viewer (per institutional policy); DICOM anonymisation / de-identification with configurable rule sets and re-identification key management; ABDM-consented image sharing to ABHA-linked PHR; FHIR Imaging Study resource publishing; enterprise viewer for referring clinicians from any browser. Per Registered Test

UPDESCO Centage 10%

GST on Sub total