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Eligibility, documents, scope, Go/No-Go checksEligibility, required documents, scope of work and Go/No-Go checks for this tender, in one click.
Tender Value
₹4.8 L
EMD Value
₹9,600
Closing Date
28 Oct 2026, 4:00 pm
Eligibility, documents, scope, Go/No-Go checksEligibility, required documents, scope of work and Go/No-Go checks for this tender, in one click.
EE(E)
OFFICE OF THE EE(E) ELECTRICITY DEPARTMENT The Kolkata Municipal Corporation CHAPLIN BHAWAN, 5/1 CHOWRINGHEE PLACE, Kolkata-700 013 West Bengal
Annual Operation and Maintenance of SIEMENS EPABX system for CMO building and allied offices under KMC
2026_KMC_1044988_1
KMC/ELY/ESTM-36/26-27
Open Tender
Support/Maintenance Service
Percentage
365 days
Chaplin Bhawan
Please refer Tender documents.
6 documents required · 6 mandatory
₹0
₹9,600
13 Oct 2026
13 Oct 2026
29 Oct 2026
14 Oct 2026
28 Oct 2026
14 Oct 2026
This is a percentage-rate BOQ. The schedule below shows estimated quantities and rates. Bidders quote a single percentage above or below the total estimated cost.
| Sl No | Description | Qty | Unit | Est. Rate | Est. Amount |
|---|---|---|---|---|---|
| 1 | SCOPE OF WORK:
The installation involves single CPU of EPABX system having single 24 port Digital output to the offices of the Mayor, Dy. Mayor, Commissioner & MMIC and seven numbers 24 port Analog outputs in multiple building of CMO, IT Building, Hogg Building, HUDCO Building, PD Building to connect hundreds of services in rooms of KMC.
1. Day to day checking and cleaning and verifying proper functioning of operating consoles and telephone handsets of EPABX system
2. Weekly checking of 03 Nos. KTS(15T) & 06 Nos. KTS(40T), 98 Telephone sets, cables and other components to ensure they are in good working condition also ensure proper functioning of all Telephone sets by identifying and rectifying potential issues before they lead to system breakdown and Testing and validating connectivity across all extensions and trunk lines.
3. Monthly routine inspection and servicing of EPABX systems and telephone cabling instruments with one plus one line, cleaning and testing of internal components, including line cards, extension cards, and power units by inspection and cleaning of cabling and wiring
4. Monthly Periodic On-call consultation with Hardware and software Engineer /Technician (SIEMENS) for resolving the issues of EPABX (Hipack), appeared but could not resolved, during the last month.
5. Monthly Periodic On-call consultation with Hardware and software Engineer /Technician (SIEMENS) for resolving the issues of Siemens EPABX KTS sets, appeared but could not resolved, during the last month.
6. Troubleshooting connectivity issues and ensuring minimal downtime.
7. Restoring functionality of damaged cabling or wiring.
8. Fault detection and rectification of installed extension, box, cables, handsets etc., by engaged technician
9. Diagnose and resolve any fault immediate to the occurrence of any fault at EPABX SYSTEM without hampering communication.
10. Arrangement of revision of programming as be required time to time by engaging appropriate expertise.
11. Replacement of critical components with prior approval (if applicable).
Exclusions: Repair or replacement of faulty components such as power supplies, line cards, or operator consoles, Telephone Sets etc. | 12 | monthly | 33,500 | ₹4,02,000 |
| 15 | Sub Total | - | - | - | - |
| 16 | CGST 9% | 1 | Nos. | - | - |
| 17 | SGST 9% | 1 | Nos. | - | - |
| 18 | CESS 1% | 1 | Nos. | - | - |
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BOQ_2562319.xls
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FB.pdf
Tender Documents • 0.56 MB
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form.pdf
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