Tamil Nadu

AOC

Services

Info. Tech. Services

Selection of an Implementation Partner to setup and operate CM Helpline Call Centre for Mudhalvarin Mugavari department

Mudhalvarin Mugavari

Chennai, Tamil Nadu

Amount: Refer DocsCloses: 26 Feb 2024Closed

Bids

4 Bids15 Mar 2024

#	Company	Amount	Rank	Status
1	H1₹18.0 CrAccepted-AOC 43 FF C CENTRE BASANT LOK VASANT VIHAR SOUTH WEST DELHI DELHI 110057 UDYAM DL 08 0001933 09AABCI3798K1ZZ B 07AABCI3798K1Z3 R MSME STATUS AS NOT VERIFIED \| NEW DELHI \| DELHI \| 110057	₹18.0 Cr Quoted ₹18.2 Cr	H1	Accepted-AOC The H1 bidder has quoted negotiated price after 2 negotiations at Rs.21185 per agent and Rs.179987760 for 7200 man months
2	H2₹20.8 CrRejected-Finance G 13 14 SDF BLOCK NOIDA SPECIAL ECONOMY ZONE BLOCK A PHASE 2 NOIDA UTTAR PRADESH 201305 \| GAUTAM BUDDHA NAGAR \| UTTAR PRADESH \| 201305	₹20.8 Cr	H2	Rejected-Finance UnSuccessful bidder as per QCBS
3	H3₹24.4 CrRejected-Finance	₹24.4 Cr	H3	Rejected-Finance UnSuccessful bidder as per QCBS
4	Rejected-Technical	-	-	Rejected-Technical Does not qualify MEC hence not considered for technical evaluation under RFP 4.2

Tender Value

Refer Docs

EMD Value

₹18 L

Closing Date

26 Feb 2024, 4:00 pmClosed

Tender Inviting Organisation

Name

Special officer CM Cell

Address

Secretariat, Chennai

Work Description

Selection of an Implementation Partner to setup and operate CM Helpline Call Centre for Mudhalvarin Mugavari department

Tender Information

Tender ID

2024_MVMV_408800_1

Reference Number

MM_ Sec4_tender_2064_2023

Tender Type

Open Tender

Product Category

Info. Tech. Services

Period of Work

1095 days

Location

Chennai

Source Website

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Eligibility / Pre-Qualification

Please refer Tender documents.

Documents Required

5 documents required · 5 mandatory

Fee/PreQual/Technical

RequiredA Letter of under taking in Company letter head as per format specified in this RFP in PDF (.pdf)

RequiredThe RFP and corrigendum if any (.pdf)

RequiredAll documents for MEC (as detailed in clause.4.1 of RFP) (.rar)

RequiredAll documents for TES (as detailed in clause.4.2 of RFP) (.rar)

Finance

RequiredBOQ_CMCELL (.xls)

Fee & Financial Details

Tender Fee Amount

₹0

EMD Fee Amount

₹18 L

Pre-Bid Meeting

Meeting Place

Chennai

Important Dates

Last Activity

15 Mar 2024

Published

22 Jan 2024

Bid Opening

26 Feb 2024

Download Starts

22 Jan 2024

Download Ends

26 Feb 2024

Submission Starts

15 Feb 2024

Pre-Bid Meeting

31 Jan 2024

BOQ Preview

•

Amount

•

Cost for providing CM Helpline call centre services with 100 seater (200 call agents per day) including all scope of work as per RFP

•

Cyfuture India Private Ltd

•

iMarque Solutions Pvt Ltd

Stage Documents

Stage Summary Snapshot

stage.html

html • 0.05 MB

Technical Bid Opening

tech_bid_open.pdf

PDF

Technical Evaluation

tech_eval.pdf

PDF

Financial Bid Opening

fin_bid_open.pdf

PDF

boq_comp_chart.xlsx

xlsx

Financial Evaluation

fin_eval.pdf

PDF

Award of Contract

aoc.pdf

PDF

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Page Snapshot

details.html

html • 0.05 MB

Ready to Participate?

Download all tender documents and submit your bid