Out sourcing data entry and related activities in CMS at crew & guard lobbies and station of CKP division for 731 days.

Financial Turnover: The bidder should have an aggregate financial turnover not less than 1.5 times the advertised bid value during the last three previous financial years and in the current financial year upto the date of opening of the tender. The audited balance sheet reflecting financial turnover certified by charted accountant with her stamp, signature and membership number shall be considered.

Liquidity: The bidder should have access to or has available liquid assets, lines of credit & other financial means to meet cash flow that is valued at 5% of the estimated bid value net of applicant's commitments for other contracts. The audited balance sheet(Financial Data) and/or Banking reference (Bank Certificate) certified by Chartered Accountant with her stamp, signature & membership number shall be submitted by the bidder along with bid. Banking reference should contain in clear terms the amount that bank will be in a position to lend for this work to the applicant/member of the joint venture/Consortium. In case the net Current Assets (as seen from the balanced sheets) are negative, only the Banking references will be considered. Otherwise the aggregate of the Net Current Assets and submitted Banking references will be considered for working out the Liquidity. The banking reference should be from a Scheduled Bank in India and it should not be more than 03 months old as on date of submission of bids.

The balance sheet and all other financial documents attested / certified by CAs to substantiate fulfillment of financial eligibility criteria should be with UDIN, failing which the offer will be summarily rejected without any further reference(Authority: GM(Engg)/SER/GRC's letter No. CE/G/Arb & Cont. Mgt./tender Circular/Pt.I/317, Dtd. 11.03.2025).

Work Experience: The bidder should have satisfactorily completed* in last three previous financial years and the current financial year upto the date of opening of the tender, one similar single service contract** for a minimum of 35% of advertised value of the bid. *Completed service contract includes on-going service contract subject to payment of bills amounting to atleast 35% of the advertised value of the bid. **Similar service contract means -"Any online data entry works with trained personal in the field of Computer/IT for Central/State Government Organization or PSU". Work experience certificate from private individual shall not be accepted. Certificate from public listed company/private company/ Trusts having annual turnover of Rs. 500 crore and above subject to the same being issued from their Head office by a person of the company duly enclosing his authorization by the Management for issuing such credentials. Note: The bidder shall submit details of work executed by them in the prescribed format along with bid for the service contracts to be considered for qualification of work experience criteria clearly indicating the nature/scope of contract, actual completion cost and actual date of completion for such contract. Format is attached in document tab.

No compensation towards any accident whatsoever will be paid by the railway

In case there is any change in GST Tax Structure till date of completion of work or any error noticed in the calculation of amount payable/recoverable till the release of the final bill amount to contractor, the same shall be paid by the Railway or recover from the contractor's bill/security deposit or any other dues of the contractor with the Government of India.

If the tenderer s deliberately give/gives wrong information in his/their tender or create/creates circumstances for the acceptance of his/their tender, the Railway reserves the right to reject such tender at any stage.

The scope of work may be increased/decreased as per requirement of Railway.

Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

The tenderer has to opt for taking payment through letter of credit (LC) as per Railway Board's letter no. 201 8/CE-I/CT/9 dated 04.06.18

Indian Railways Standard latest General Conditions of Contract for Services with upto date correction slip is applicable over for this tender.

Care in submission of tenders:(i) Before submitting a tender, the tenderer will be deemed to have satisfied himself by actual inspection of the site and locality of the works, that all conditions liable to be encountered during the execution of the works are taken into account and that the rates he enters in the tender forms are adequate. (ii) Tenderers will examine the various provisions of The Central Goods and Service Tax Act, 2017 (CGST)/Integrated Goods and Service Tax Act, 2017 (IGST)/Union Territory Goods and Services Tax Act 2017 (UTGST)/respective state's State Goods and Services Tax Act (SGST) also, as notified by Central/State Govt. & as amended from time to time and applicable taxes before bidding. Tenderers will ensure that full benefit of Input Tax Credit (ITC) likely to be availed by them is duly considered while quoting rates. (iii) The successful tenderer who is liable to registered under CGST/IGST/UTGST/SGST Act shall submit GSTIN along with other details required under CGST/IGST/UTGST/SGST Act to railway immediately after the award of contract, without which no payment shall be released to the contractor. The contractor shall be responsible for deposition of applicable GST to the concerned authority. (iv) In case the successful tenderer is not liable to be registered under CGST/IGST/ UTGST/SGST Act, the railway shall deduct the applicable GST from his/their bills under reverse charge mechanism (RCM) and deposit the same to the concerned authority. (Authority: Rly. Bd's Letter No. 2017/CE- I/CT/4/GST, Dtd. 23.06.2017)

The tender is under two Packet System, i.e. Technical Bid (Packet - I) & Financial Bid (Packet - II).

Packet - I (Technical bid) of all participating bidders will be opened on due date of opening as published in the NIT. Packet - II (Financial bid) of eligible tenderers will be opened after scrutiny of (Technical Bid) Packet - I.

The bidders will have to make payment towards tender document cost through online payment modes only like net banking, debit/credit cards etc. available in IREPS portal.

This tender is governed by General Conditions of Contract for Services-2018 issued by Railway with latest amendment and Special Condition of Contract. The General Conditions of Contract for Services-2018 can be seen on Railway Board (Civil Engineering directorate) website www.indian railways.gov.in. The special condition of contract is uploaded in document section of this tender. Wherever the terms of GCC contradicts the special condition of contract, in such case Special condition of contract is prevail. Tenderer must go through general condition of contract and special condition of contract before quoting this tender.

The practice of verification of tenderer documents by the railways is being dispensed subject to:- (a) The railway reserves the right to verify all statements, information and documents submitted by the bidders in his tender offer, and the bidder shall, when so required by the railways, may available all such information, evidence and documents as may be necessary for such verification. Any such verification or all lack of verification, by the railways shall not relieve bidder of its obligation or liabilities hereunder nor will it affect any rights of the railways there under. (b) In case of any wrong information submitted by the Tenderer, the contract shall be terminated, Earnest Money Deposited (EMD), Performance guarantee (PG) and Security deposit (SD) of contract forfeited and agency banned for doing business on entire Indian Railways for 2 years.