RFP for Design Development Deployment and Maintenance of Unified NHAI ATMS Software

Core Platform - Development and Pilot Deployment (Month 1– 12)

Operations & Maintenance (O&M) (Month 7 to Year 10)

Deployment & Corridor Integration (521 Locations)

Software Enhancement (Years 2 to Year 10)

Training, Compliance & Specialized Tools

Description

Design, development, deployment testing, and stabilization of NHAI Unified ATMS Software (including VAPT, STQC and ISO 27001 Certification) for pilot sites (5 LCCCs, 1 RCCC & 1 NCCC)

All integrations including Four Mandatory i.e. e-Challan (VAHAN, SARATHI, NIC Enforcement Portal), Rajmarg App, '1033' Helpline, NHAI Datalake to be deployed at pilot sites

Vendor Data Interface Layer (VDIL) — Deployment at Pilot sites only and subsequent deployment when other RCCCs and LCCCs are on-boarded.

Integration with SIEM, IAM, EDR, PAM, and other cybersecurity tools/platforms, operational at NCCC/RCCC/LCCC. These third-party cybersecurity tools are provided by IHMCL/Successful SI; the SDA's scope is limited to their integration, configuration, and use on whatever available from IHMCL.

Description

Quarterly O&M charges — Year 1 (O&M charges for each Live CCCs per quarter)

Quarterly O&M charges — Year 2 (O&M charges for each Live CCCs per quarter)

Quarterly O&M charges — Year 3 (O&M charges for each Live CCCs per quarter)

Quarterly O&M charges — Year 4 (O&M charges for each Live CCCs per quarter)

Quarterly O&M charges — Year 5 (O&M charges for each Live CCCs per quarter)

Quarterly O&M charges — Year 6 (O&M charges for each Live CCCs per quarter)

Quarterly O&M charges — Year 7 (O&M charges for each Live CCCs per quarter)

Quarterly O&M charges — Year 8 (O&M charges for each Live CCCs per quarter)

Quarterly O&M charges — Year 9 (O&M charges for each Live CCCs per quarter)

Quarterly O&M charges — Year 10 (O&M charges for each Live CCCs per quarter)

Description

Deployment and Integration at each location — LCCC (500), RCCC (20), NCCC (1); complete by Year 5

Description

Software Enhancement and Product Evolution Services — Year 2

Software Enhancement and Product Evolution Services — Year 3

Software Enhancement and Product Evolution Services — Year 4

Software Enhancement and Product Evolution Services — Year 5

Software Enhancement and Product Evolution Services — Year 6

Software Enhancement and Product Evolution Services — Year 7

Software Enhancement and Product Evolution Services — Year 8

Software Enhancement and Product Evolution Services — Year 9

Software Enhancement and Product Evolution Services — Year 10

Description

ATMS Platform Training Programmes — design, development, and delivery for up to 30 trainees per programme, covering NCCC/RCCC/LCCC operators, IT/Admin staff, and management overview.

Yearly Compliance Certification – ISO 27001, VAPT, STQC

Yearly COTS Solutions/services

Role (Onsite) & Qualification

Project Manager As per RFP

Solution Architect As per RFP

AI Engineer As per RFP

Senior Full Stack Developer As per RFP

Cybersecurity Expert As per RFP

Database Engineer As per RFP

Application Engineer As per RFP

Role (Onsite) & Qualification

Operations Head As per RFP

Technical Staff As per RFP

Security Expert As per RFP

Role (Onsite / Offsite as required) & Qualification

Solution Architect As per RFP

Senior Developer As per RFP

Senior Developer (incl. AI skillset) As per RFP

Junior Developer As per RFP

Data Analyst / ML Engineer As per RFP

QA Tester As per RFP