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| # | Company | Status |
|---|---|---|
| 1 | Accepted-Technical 139C 3A 1 BHANU COMPLEX TILAK NAGAR NEW MAHAVEER NAGAR WEST DELHI DELHI 110018 UDYAM DL 11 0067097 | WEST DELHI | DELHI | 110018 | Accepted-Technical Technically qualified |
| 2 | Accepted-Technical | Accepted-Technical Technically qualified |
| 3 | Accepted-Technical G1 227 228 H1 236 239 SITAPURA INDUSTRIAL AREA JAIPIUR RAJASTHAN 302022 | JAIPUR | RAJASTHAN | 302022 | Accepted-Technical Technically qualified |
| 4 | Accepted-Technical C 106 7 NARAINA INDUSTRIAL AREA PHASE I NARAINA SOUTH WEST DELHI DELHI 110028 | NEW DELHI | DELHI | 110028 | Accepted-Technical Technically qualified |
| 5 | Accepted-Technical | Accepted-Technical Technically qualified |
Tender Value
Refer Docs
EMD Value
₹17 L
Closing Date
29 Jan 2026, 6:00 pmClosed
Under Secretary UGC
UGC Branch office at South Campus
Selection of an entity for operation of a contact center to redress the complaints of Ragging and Racial Discrimination
2026_UGC_893030_1
18/10/2024/ARC
Open Tender
Miscellaneous Services
Supply
UGC Branch Office at South Campus
Please refer the Tender Documents
2 documents required · 2 mandatory
₹0
₹17 L
Yes
16 Jul 2026
9 Jan 2026
2 Feb 2026
9 Jan 2026
29 Jan 2026
9 Jan 2026
The service provider shall be responsible for development, upgradation, maintenance of Anti Ragging Helpline which consists of a website/web portal/CRM/Telephony Integration along with Source Code of Website/Web portal and CRM as mentioned in the tender document including following -
A. Providing and maintaining all IT infrastructure—including hardware, software, cloud services, and the upkeep of the existing UGC infrastructure as specified in the tender document. B. All components required to ensure the functionality of the Anti-Ragging helpline shall fall under the vendor’s scope of responsibility.
Manpower 25, Call Operators, 3 Team Leaders and 1 Manager as per clause 6 of Scope of Work.
stage.html
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tech_eval.pdf
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details.html
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Tendernotice_1.pdf
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TenderDocumentARC.pdf
Tender Documents • 0.32 MB
BOQ_938697.xls
BOQ • 0.28 MB
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