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| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | L1₹252.0 CrAdmitted-Finance | ₹252.0 Cr | L1 | Admitted-Finance |
| 2 | L2₹271.2 CrAdmitted-Finance | ₹271.2 Cr | L2 | Admitted-Finance |
| 3 | Not Admitted-Fee | - | - | Not Admitted-Fee Fee not received |
| 4 | Rejected-Technical | - | - | Rejected-Technical Bidder not found responsive |
| 5 | Rejected-Technical | - | - | Rejected-Technical Bidder not found responsive |
| Sl No | Description | Qty | Unit | SANDHA AND COMPANY L1 | Teleperformance Global Services Private Limited L2 |
|---|---|---|---|---|---|
| 1.00Deployment of CUSTOMER RELATIONSHIP CENTER | |||||
| 1.01 | Call Center agents for period of 8 months i.e.March to October under all shifts | 375 | Per agent per month | 6,21,00,000 ₹18.6 Cr | 7,26,09,000 ₹21.8 Cr |
| 1.02 | Call Center agents for period of 4 months i.e., November to February under all shifts | 250 | Per agent per month | 2,07,00,000 ₹6.2 Cr | 2,42,03,000 ₹7.3 Cr |
| 2.00 | Deployment of the Fault Rectification Services including the vehicle and Manpower | 290 | Per FRT per month | 70,47,00,000 ₹211.4 Cr | 74,60,14,560 ₹223.8 Cr |
| 3.00 | Deployment of Sub-Divisional& HQ Help Desk Executive | 211 | Per agent per month | 5,24,12,400 ₹15.7 Cr | 6,12,81,996 ₹18.4 Cr |
Tender Value
₹200 Cr
Closing Date
26 Oct 2021, 1:00 pmClosed
SE IT JVVNL
SE IT JVVNL OPH Bani Park Jaipur
Customer Relationship Center system on SAAS System As A Service Basis against TN 92
2021_JVVNL_240661_1
SE IT TN-92
Open Tender
Info. Tech. Services
1095 days
Jaipur Discom
Please refer Tender documents.
3 documents required · 3 mandatory
₹5,900
As per RFP
Exempted
26 Nov 2021
14 Sept 2021
26 Oct 2021
17 Sept 2021
26 Oct 2021
11 Oct 2021
17 Sept 2021 - 24 Sept 2021
Deployment of CUSTOMER RELATIONSHIP CENTER
Call Center agents for period of 8 months i.e.March to October under all shifts
Call Center agents for period of 4 months i.e., November to February under all shifts
Deployment of the Fault Rectification Services including the vehicle and Manpower
Deployment of Sub-Divisional& HQ Help Desk Executive
Teleperformance Global Services Private Limited
stage.html
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tech_eval.pdf
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Tendernotice_1.pdf
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720.pdf
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BOQ_429660.xls
BOQ • 0.28 MB
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