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Tender ID
Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
Tender Value
₹1.2 Cr
EMD Value
₹1.8 L
Closing Date
5 Aug 2024, 10:30 pmClosed
Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
Karnataka Building and Other Construction Workers Welfare Board
Sunil Kumar B
Establishment of IT based response and Toll Free (Help Line) services at KBOCWWB Premises for the Labour Department and its various Boards and Societies in the State of Karnataka.
KBOCWWB/2024-25/SE0054/CALL-2
KBOCWWB/2024-25/SE0054/CALL-2
Open
Two Tender Document System(Two Cover)
KBOCWWB CEO and Secretary Office Bengaluru
15 documents required · 15 mandatory
The Bidder must be registered as a company in India (It can be Pvt. Ltd/LLP/Partnership Firm), should have a branch or regional office in Karnataka and operating for a period of at least 05 years from the date of publish of this tender.
The Bidder Should have experience of providing minimum of 3 similar Call/Control centre/Helpline projects in preceding three financial years 2021-22, 2022-23 & 2023-24 (all put together). to Govt/Semi Govt/undertakings in Karnataka.
The Bidder Should have paid EPF, ESI and PT on time to the respective statutory departments for the preceding 3 years i.e., 2021-22, 2022-23 & 2023-24 and also should provide an Affidavit that there are no disputes/ claims under the existing Labour laws.
The Agency shall have minimum 50 Employees on roll working ONLY in Call/Control centre/Helpline in active project of Govt/Semi Govt/undertakings in Karnataka. Purchase order/Work Order/ DWA/Completion certificate/Performance certificate along with preceding month ESI/ EPF ECR Copies should be uploaded.
Methodology and Approach for overall implementation of project. A presentation in the form of colour printout should be submitted along with the bid.
The Bidder Should have achieved Annual Turnover of Rs.3.00 Crores in any 2 years each during last three preceding financial years i.e., 2021-22, 2022-23 & 2023-24 (In Call center operations only). Shall be supported by the Audited Balance Sheets, Trading/Profit and Loss Account, and certificate issued by the Chartered Accountant.
₹2,970
₹1.8 L
29 Jul 2024
29 Jul 2024
6 Aug 2024
31 Jul 2024
31 Jul 2024
Establishment of IT based response and Toll Free-Help Line at KBOCWWB, Bengaluru Location including cost of Computer systems, All Other Required Hardware and Software Systems, Servers, Manpower for Two Shifts, Other Related Equipments Etc., as per section- Requirement from Agency Part-A and Part-B of tender document
Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.
Labour Helpline Tender Doc_2607 Call-2.pdf
Tender Document • 0.41 MB
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