Tender ID

Chhattisgarh

To Be Opened

Services

GENCOR-35010/319/2025-Good Governance

Department of Good Governance and Convergence(DGGC)

MAHANADI BHAWAN | Chhattisgarh

Amount: Refer DocsCloses: 30 Jan 2026Closed

Timeline

Published2 Jan 2026
Closed30 Jan 2026
Bid Opening30 Jan 2026
Award—

Tender Value

Refer Docs

EMD Value

₹1.5 Cr

Closing Date

30 Jan 2026, 5:00 pmClosed

Tender Inviting Organisation

Name

- Shivakant Awade(DFLT)

Address

MAHANADI BHAWAN

Work Description

For “Selection of Bidder for Implementation of CM Helpline& Complaint Management System for CHHATTISGARH”

Tender Information

Tender ID

182880

Reference Number

GENCOR-35010/319/2025-Good Governance

Tender Type

OPEN TENDER

Product Category

Services

Form of Contract

ITEM RATE

Period of Work

48 days

Location

MAHANADI BHAWAN

Source Website

Subscribe to view

Eligibility / Pre-Qualification

Required Past Technical Experience: AS PER NIT

Required Financial Turnover (in INR): AS PER NIT

Required Bid Capacity (in INR): AS PER NIT

Documents Required

22 documents required · 22 mandatory

Envelop A

RequiredScanned copy of the EMD

Envelop B

RequiredCertificate of Registration/ Incorporation under Companies Act 1956/201 or Partnership Act 1932 or Limited Liability partnership Act 2008, as the case may be.

RequiredMemorandum and Articles of Association.

RequiredITR of last 3 FYs (FY 2022-23 2023-24 and 2024-25) along with CA/ Statutory Auditor’s Certificate for business operations continuity for FY 2024-25

RequiredAudited financial statements (balance sheet, profit and loss statement) for last three Financial Years (FY 2022-23 2023-24 and 2024-25) from Statutory auditor’s/ Chartered Accountant

RequiredTurnover Certificate from Statutory auditor’s/ Chartered Accountant

RequiredPositive Net-worth Certificate from Statutory auditor’s/ Chartered Accountant

RequiredExtracts from Profit & Loss account and should be Certified from the statutory auditor/ Chartered Accountant (CA). For Financial year (FY 2022-23 2023-24 and 2024-25)

RequiredSupporting work orders/ LoI/ Contract Agreement

RequiredSelf-Certification signed by HR head and counter signed by Authorized Signatory.

RequiredEPF & ESIC of Employees

RequiredLetter of Intent/ Work Order/ Contract

RequiredClient Certificate for successful execution/ completion of the project

RequiredWork Order/ LoI/ Contract (Letter from Department Clearly stating scope & project details)

RequiredGo-Live/ Client Completion Certificate/ Acceptance Certificate- Confirms operational status of the system.

RequiredCopy of GST

RequiredCopy of PAN

RequiredEPF & ESIC certificates

RequiredCopies of the valid certificates from authorized agencies

RequiredAffidavit of non-blacklisting/ barred on Stamp Paper of worth “₹100”

RequiredPOA in the name of Authorized signatory to sign the bid

RequiredOther documents if any

Chhattisgarh Portal Details

Organization Name

Department of Good Governance and Convergence(DGGC)

Procurement Category

Services

Rfq Processor

- Shivakant Awade(DFLT)

NIT Type

OPEN TENDER

Tender Category

ITEM RATE

Vendor Class

OPEN TO ALL

Division / District Name

MAHANADI BHAWAN

SECTION/CIRCLE(PWD) NAME

MAHANADI BHAWAN

OFFICE/DIVISION(PWD) NAME

MAHANADI BHAWAN

BID VALIDITY PERIOD (in days)

180

Tender / Work Completion Time (in months)

IS AUCTION ENABLED?

Number Of Items Already Attached

AUCTION NO. --> TENDER NO.

182880

Bid Due Date

30 Jan, 2026 5:00:00 PM IST

Bid Open Date (Scheduled)

30 Jan, 2026 6:00:00 PM IST

Bid Submission Start date

2 Jan, 2026 8:00:00 PM IST

Description

GENCOR-35010/319/2025-Good Governance

Detailed Description

For “Selection of Bidder for Implementation of CM Helpline& Complaint Management System for CHHATTISGARH”

EMD/Bid Security

15000000.00 INR

EMD/BID SECURITY PAYMENT OPTIONS

Demand Draft (OFFLINE)

Number of Bid Part(s)

Required Bid Capacity (in INR)

AS PER NIT

Required Financial Turnover (in INR)

AS PER NIT

Required Past Technical Experience

AS PER NIT

Tender/Processing/Bid Fees

10000.00 INR

Documents Required

22 documents required · 21 mandatory · 1 optional

Envelop A

RequiredScanned copy of the EMD [OTHER]

Envelop B

RequiredCertificate of Registration/ Incorporation under Companies Act 1956/201 or Partnership Act 1932 or Limited Liability partnership Act 2008, as the case may be. [OTHER]

RequiredMemorandum and Articles of Association. [OTHER]

RequiredITR of last 3 FYs (FY 2022-23 2023-24 and 2024-25) along with CA/ Statutory Auditor’s Certificate for business operations continuity for FY 2024-25 [OTHER]

RequiredAudited financial statements (balance sheet, profit and loss statement) for last three Financial Years (FY 2022-23 2023-24 and 2024-25) from Statutory auditor’s/ Chartered Accountant [OTHER]

RequiredTurnover Certificate from Statutory auditor’s/ Chartered Accountant [OTHER]

RequiredPositive Net-worth Certificate from Statutory auditor’s/ Chartered Accountant [OTHER]

RequiredExtracts from Profit & Loss account and should be Certified from the statutory auditor/ Chartered Accountant (CA). For Financial year (FY 2022-23 2023-24 and 2024-25) [OTHER]

RequiredSupporting work orders/ LoI/ Contract Agreement [OTHER]

RequiredSelf-Certification signed by HR head and counter signed by Authorized Signatory. [OTHER]

RequiredEPF & ESIC of Employees [OTHER]

RequiredLetter of Intent/ Work Order/ Contract [OTHER]

RequiredClient Certificate for successful execution/ completion of the project [OTHER]

RequiredWork Order/ LoI/ Contract (Letter from Department Clearly stating scope & project details) [OTHER]

RequiredGo-Live/ Client Completion Certificate/ Acceptance Certificate- Confirms operational status of the system. [OTHER]

RequiredCopy of GST [OTHER]

RequiredCopy of PAN [OTHER]

RequiredEPF & ESIC certificates [OTHER]

RequiredCopies of the valid certificates from authorized agencies [OTHER]

RequiredAffidavit of non-blacklisting/ barred on Stamp Paper of worth “₹100” [OTHER]

RequiredPOA in the name of Authorized signatory to sign the bid [OTHER]

OptionalOther documents if any [OTHER]

Fee & Financial Details

Tender Fee Amount

₹10,000

EMD Fee Amount

₹1.5 Cr

Important Dates

Last Activity

30 Jan 2026

Published

2 Jan 2026

Bid Opening

30 Jan 2026

Submission Starts

2 Jan 2026

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Page Snapshot

details.html

html • 0.03 MB

Ready to Participate?

Download all tender documents and submit your bid

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Tender ID

Chhattisgarh

To Be Opened

Services

GENCOR-35010/319/2025-Good Governance

Department of Good Governance and Convergence(DGGC)

MAHANADI BHAWAN | Chhattisgarh

Amount: Refer DocsCloses: 30 Jan 2026Closed

Timeline

Published2 Jan 2026
Closed30 Jan 2026
Bid Opening30 Jan 2026
Award—

Tender Value

Refer Docs

EMD Value

₹1.5 Cr

Closing Date

30 Jan 2026, 5:00 pmClosed

Tender Inviting Organisation

Name

- Shivakant Awade(DFLT)

Address

MAHANADI BHAWAN

Work Description

For “Selection of Bidder for Implementation of CM Helpline& Complaint Management System for CHHATTISGARH”

Tender Information

Tender ID

182880

Reference Number

GENCOR-35010/319/2025-Good Governance

Tender Type

OPEN TENDER

Product Category

Services

Form of Contract

ITEM RATE

Period of Work

48 days

Location

MAHANADI BHAWAN

Source Website

Subscribe to view

Eligibility / Pre-Qualification

Required Past Technical Experience: AS PER NIT

Required Financial Turnover (in INR): AS PER NIT

Required Bid Capacity (in INR): AS PER NIT

Documents Required

22 documents required · 22 mandatory

Envelop A

RequiredScanned copy of the EMD

Envelop B

RequiredCertificate of Registration/ Incorporation under Companies Act 1956/201 or Partnership Act 1932 or Limited Liability partnership Act 2008, as the case may be.

RequiredMemorandum and Articles of Association.

RequiredITR of last 3 FYs (FY 2022-23 2023-24 and 2024-25) along with CA/ Statutory Auditor’s Certificate for business operations continuity for FY 2024-25

RequiredAudited financial statements (balance sheet, profit and loss statement) for last three Financial Years (FY 2022-23 2023-24 and 2024-25) from Statutory auditor’s/ Chartered Accountant

RequiredTurnover Certificate from Statutory auditor’s/ Chartered Accountant

RequiredPositive Net-worth Certificate from Statutory auditor’s/ Chartered Accountant

RequiredExtracts from Profit & Loss account and should be Certified from the statutory auditor/ Chartered Accountant (CA). For Financial year (FY 2022-23 2023-24 and 2024-25)

RequiredSupporting work orders/ LoI/ Contract Agreement

RequiredSelf-Certification signed by HR head and counter signed by Authorized Signatory.

RequiredEPF & ESIC of Employees

RequiredLetter of Intent/ Work Order/ Contract

RequiredClient Certificate for successful execution/ completion of the project

RequiredWork Order/ LoI/ Contract (Letter from Department Clearly stating scope & project details)

RequiredGo-Live/ Client Completion Certificate/ Acceptance Certificate- Confirms operational status of the system.

RequiredCopy of GST

RequiredCopy of PAN

RequiredEPF & ESIC certificates

RequiredCopies of the valid certificates from authorized agencies

RequiredAffidavit of non-blacklisting/ barred on Stamp Paper of worth “₹100”

RequiredPOA in the name of Authorized signatory to sign the bid

RequiredOther documents if any

Chhattisgarh Portal Details

Organization Name

Department of Good Governance and Convergence(DGGC)

Procurement Category

Services

Rfq Processor

- Shivakant Awade(DFLT)

NIT Type

OPEN TENDER

Tender Category

ITEM RATE

Vendor Class

OPEN TO ALL

Division / District Name

MAHANADI BHAWAN

SECTION/CIRCLE(PWD) NAME

MAHANADI BHAWAN

OFFICE/DIVISION(PWD) NAME

MAHANADI BHAWAN

BID VALIDITY PERIOD (in days)

180

Tender / Work Completion Time (in months)

IS AUCTION ENABLED?

Number Of Items Already Attached

AUCTION NO. --> TENDER NO.

182880

Bid Due Date

30 Jan, 2026 5:00:00 PM IST

Bid Open Date (Scheduled)

30 Jan, 2026 6:00:00 PM IST

Bid Submission Start date

2 Jan, 2026 8:00:00 PM IST

Description

GENCOR-35010/319/2025-Good Governance

Detailed Description

For “Selection of Bidder for Implementation of CM Helpline& Complaint Management System for CHHATTISGARH”

EMD/Bid Security

15000000.00 INR

EMD/BID SECURITY PAYMENT OPTIONS

Demand Draft (OFFLINE)

Number of Bid Part(s)

Required Bid Capacity (in INR)

AS PER NIT

Required Financial Turnover (in INR)

AS PER NIT

Required Past Technical Experience

AS PER NIT

Tender/Processing/Bid Fees

10000.00 INR

Documents Required

22 documents required · 21 mandatory · 1 optional

Envelop A

RequiredScanned copy of the EMD [OTHER]

Envelop B

RequiredCertificate of Registration/ Incorporation under Companies Act 1956/201 or Partnership Act 1932 or Limited Liability partnership Act 2008, as the case may be. [OTHER]

RequiredMemorandum and Articles of Association. [OTHER]

RequiredITR of last 3 FYs (FY 2022-23 2023-24 and 2024-25) along with CA/ Statutory Auditor’s Certificate for business operations continuity for FY 2024-25 [OTHER]

RequiredTurnover Certificate from Statutory auditor’s/ Chartered Accountant [OTHER]

RequiredPositive Net-worth Certificate from Statutory auditor’s/ Chartered Accountant [OTHER]

RequiredExtracts from Profit & Loss account and should be Certified from the statutory auditor/ Chartered Accountant (CA). For Financial year (FY 2022-23 2023-24 and 2024-25) [OTHER]

RequiredSupporting work orders/ LoI/ Contract Agreement [OTHER]

RequiredSelf-Certification signed by HR head and counter signed by Authorized Signatory. [OTHER]

RequiredEPF & ESIC of Employees [OTHER]

RequiredLetter of Intent/ Work Order/ Contract [OTHER]

RequiredClient Certificate for successful execution/ completion of the project [OTHER]

RequiredWork Order/ LoI/ Contract (Letter from Department Clearly stating scope & project details) [OTHER]

RequiredGo-Live/ Client Completion Certificate/ Acceptance Certificate- Confirms operational status of the system. [OTHER]

RequiredCopy of GST [OTHER]

RequiredCopy of PAN [OTHER]

RequiredEPF & ESIC certificates [OTHER]

RequiredCopies of the valid certificates from authorized agencies [OTHER]

RequiredAffidavit of non-blacklisting/ barred on Stamp Paper of worth “₹100” [OTHER]

RequiredPOA in the name of Authorized signatory to sign the bid [OTHER]

OptionalOther documents if any [OTHER]

Fee & Financial Details

Tender Fee Amount

₹10,000

EMD Fee Amount

₹1.5 Cr

Important Dates

Last Activity

30 Jan 2026

Published

2 Jan 2026

Bid Opening

30 Jan 2026

Submission Starts

2 Jan 2026

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Page Snapshot

details.html

html • 0.03 MB

Ready to Participate?

Download all tender documents and submit your bid