WBPWD/SE/SWEC/NIQ24/2026-27

The manpower requirement shall comprise a total of three (03) shifts per day, as detailed below: i) One (01) No. Lift Operator for the 1st Shift (Shift No. 01). ii) One (01) No. Lift Operator for the 2nd Shift (Shift No. 02). iii) One (01) No. Lift Operator for the 3rd Shift (Shift No. 03). iv) The timing of the 1st, 2nd and 3rd shifts shall be as per the direction of the Engineer-in-Charge (EIC).

The rate quoted shall be inclusive of: i) Operation on all working days, including holidays, and provision of off-day relievers. ii) Minimum labour wages as per prevailing Government norms, bonus, ESI, EPF, and all applicable taxes and duties, and shall be in accordance with the terms and conditions mentioned below.

Charges for the deputing the following manpower:-

Three (03) No. Lift Operator. (Quantity: 03 (Three) Person x 24 Month = 72 Unit)

Scope of Work:- A.1 Deployment of Lift Attendants Two categories of Lift Attendants shall be deployed depending on site requirements: A.1.1. Common Lift Attendant (Multiple Lift Monitoring): • One attendant may be assigned for 2–3 lifts located side-by-side. • The attendant shall be stationed outside the lift in a designated area. • Responsibilities include: o Monitoring lift movement and usage. o Responding to alarms, faults, or irregularities. o Rescue passengers when required. o Coordinating with Lift Maintenance Team, J.E./A.E. and Occupying authorities o Maintaining discipline and orderly use of lifts. o Operating Lift(s) at least once in each Shift Monitoring unusual sounds, jerks, or malfunctions.

A.1.2. Dedicated Lift Operator (Inside Lift Car): • One attendant shall be positioned inside the lift car. Responsible for: o Operating the lift manually where required. o Assisting passengers (especially elderly, disabled, or during peak hours). o Ensuring safe entry and exit of passengers. o Monitoring unusual sounds, jerks, or malfunctions. o Rescue passengers when required. o Coordinating with Lift Maintenance Team, J.E./A.E. and Occupying authorities A.1.3. Reliever Lift Operator (Inside Lift Car): Perform all activities as mentioned in A.1.2 as reliever of Dedicated Lift Operator Note: The role of the Lift Attendant—whether as a monitoring attendant or lift operator(Liftman) —shall be decided by the Occupying Authority based on operational requirements.

A.2 General Responsibilities • Ensure smooth and safe lift operations at all times. • Prevent overloading of lifts. • Maintain cleanliness and basic hygiene inside lift cars. • Report any technical fault immediately to Company’s Supervisor and concerned JE. • Mandatorily Participate in Refreshment Training organized by Department • Maintain a logbook of incidents, faults, and inspections as per proforma provided by the Department. • Check Functioning of ARD at the time of Maintenance by maintenance personnel and report to concerned JE in case ARD is found to be out of order/ malfunctioning. • Ensure free passage through all landing doors of the Lift and if any sorts of obstacles are noticed in front of any landing door, that should be brought into notice of the Co’s Supervisor and JE/AE.

A.3 Rescue Operation (Critical Component) In case of lift breakdown or passenger entrapment, the following procedures shall be strictly followed: A.3.1 Immediate Response • Respond to alarm or emergency call immediately. • Establish communication with trapped passengers and reassure them. • Inform Company’s Supervisor and concerned JE/ AE and designated authority immediately. • Evacuate all passengers safely. A.3.2 Post-Rescue Actions • Record the incident in the logbook. • Report detailed incident to the concerned JE/AE. • Ensure lift is not restarted until certified safe by maintenance personnel. A.4 Response &Rescue Timelines (Critical Component) • Alarm Response : Within 1 minute • Rescue Initiation : within 2 minutes • Evacuation : At the earliest opportunity .