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Tender Value
Refer Docs
EMD Value
₹10 L
Closing Date
9 Oct 2026, 1:00 pm
CE IT
Chief Engineer/IT, UHBVNL, Vidyut Sadan, Plot no. IP-3 and 4, Sector-14, Panchkula - 134114
Please refer BID Document
2026_HBC_548864_1
NIT_57_SE_Projects_CSCC_2026
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Miscellaneous Services
Tender
Panchkula
Please refer BID Document
2 documents required · 2 mandatory
₹5,900
₹10 L
Panchkula
18 Sept 2026
18 Sept 2026
12 Oct 2026
18 Sept 2026
9 Oct 2026
18 Sept 2026
25 Sept 2026
| Sl No | Description | Qty | Unit | Est. Rate | Est. Amount |
|---|---|---|---|---|---|
| 1Appointment of a Call Centre Agency for Providing a AI-Based Voice Bot Solution, Centralized Customer Service Call Centre (CSCC) & Bijli Suvidha Kendra (BSK) to UHBVN Customers. | |||||
| 1.01 | AI based Voice Bot utilization charges (on Per Connect Minute) | 1,00,00,000 | Minutes | - | - |
| 1.02 | Call Center Seats including BSKs coordinator and BSK operators (on per seat per shift per month) | 2,100 | Nos | - | - |
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BOQ_628621.xls
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NIT57.pdf
Additional Documents • 1.18 MB
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