INVITATION TO BID For House-keeping and Catering Services for Guest House At 148-A Village: Mora, Post Bhatha, Opp. L&T, Surat-Hazira Road, Surat-394510 Gujarat, India

Estimated Cost of the tender Rs.49 lacs for (2) Two

years (including GST)

Tender Fees Amount Rs.2,360/- (including 18%

Earnest Money Deposit Amount Rs. 49,000/-

Online [e-tendering ] tender/offer submission 16th February,

last date up to 15:00 hrs only

Physical receipt of all the relevant documents 16th February,

last date up to 14:00 hrs

Date of opening of Envelope for Tender fee, 16th February,

EMD and technical BID physical as well as on

line opening at 16:00 Hrs.

Terms of Services Two Years

Validity of BID 180 days from last date of

BID submission.

BIDDER need not to buy Tender from GSEG office. BIDDER can download

Tender Documents from the Web-Site and submit tender fee at the time of

submission of Tender. BIDDERs should be in touch with website

https://gsegtender.nprocure.com for information regarding revision/

corrigendum/ amendment in tender till due date of on line submission and

thereafter. No separate correspondence/ advertisement will be done in this

Assistant General Manager (Commercial)

GSEG, Gandhinagar

Gujarat State Energy Generation Limited

GUJARAT STATE ENERGY

GENERATION LTD.

INVITATION TO BID

House-keeping and Catering Services for “Guest House”

148-A Village: Mora, Post Bhatha, Opp. L&T,

Surat-Hazira Road, Surat-394510

Gujarat State Energy Generation Ltd.

2nd Floor, Building no. A/78/3-8

Beside iGATE, GIDC Electronic Estate

Sector-25, Gandhinagar - 382

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1. Introduction

GSEG (herein after referred to as Owner) is registered company under the

Company’s Act and is engaged in power generation by harnessing the eco-

friendly and economical natural gas in Gujarat. GSEG is inviting BIDs from

the qualified BIDDERs for House-keeping and Catering Services for “Guest

House” situated at Village: Mora, Post: Bhatha, Surat- Hazira Road, Surat,

394510, Gujarat, India for the period of (2) Two Years.

2. Scope of Enquiry

BIDs are solicited for House-keeping and Catering Services for “Guest

House” situated at Village: Mora, Post: Bhatha, Surat- Hazira Road, Surat,

394510 Gujarat.

3.1. This tender document and its contents are confidential. Accordingly,

this tender document and its contents, or any information, which shall

be made available in connection with any further queries, must be held

in complete confidence.

3.2. By accepting this tender document, the recipient acknowledges and

3.2.1. All of the information contained herein is of a highly confidential

nature and the recipient shall keep all such information and all other

information made available to the recipient in connection with any

3.2.2. None of such information shall be used by the recipient or any

employees or representatives of the recipient in any manner,

whatsoever, in whole or in part, other than in connection with its

submission of BID.

3.2.3. The recipient shall not reproduce this tender document or disclose any

particulars of this tender document in any trade or technical paper or

elsewhere, in whole or in part, and will not distribute all or any portion

of this tender document to any person other than the recipient’s

employees or representatives who have a need to know such

information for the purpose set above and who are informed by the

recipient of the confidential nature of such information.

3.2.4. Any proposed action by the recipient which shall be inconsistent in any

manner with the foregoing agreement shall require the prior written

consent of the Owner.

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3.2.5. The recipient shall indemnify the Owner in case of breach of the above.

If the confidential details relating to this Contract or its contents are

received by a third party from the recipient or its employees or its

representatives and the third party makes use of these details to cause

harm or monetary loss to the Owner or use this tender document for

their personal gain / monetary gain, the recipient shall compensate the

Owner for the loss suffered as well as for the value of gain derived by

the third party. The recipient shall not use the confidential details of

the tender document for any other purpose except for the strict purpose

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1. About BID DOCUMENT

1.1. Definitions

“GSEG” shall mean M/s. Gujarat State Energy Generation Ltd, having its

office at. 2nd Floor, Building no. A/78/3-8, Besides iGATE, GIDC Electronic

Estate, Sector-25, Gandhinagar - 382 016 and shall include all their legal

representatives and assignees.

“BID DOCUMENT” includes the complete set of documents attached hereto

including all Annexure(s), forms, and BID Amendments, if any.

“BIDDER” shall mean an individual or firm or their legal representative who

has received the BID DOCUMENT and is submitting the BID as per the terms

& conditions herein.

“Reporting Officer” shall mean the officer designated by GSEG

“Guest House” shall mean company owned premises having all modern

facilities and equipments having 13 Guest Rooms, 1 Dinning Room and

Drawing cum Dining Room, Kitchen with Storage areas, Servant Quarters,

Parking, Common passage, Staircases etc. including gardens, lawns, inside

and outside of boundary walls, precincts & streets.

“Contractor” shall mean the successful selected Bidder /person or persons,

firm or company or corporation, whose BID has been accepted by the Owner

and includes the Contractor’s legal representative, his successors and

permitted assignees.

1.2. Contents of BID DOCUMENT

The BID Invitation Document has been prepared for the purpose of inviting

BIDs for House-keeping and Catering Services for “Guest House” situated at

Village: Mora, Post: Bhatha, Surat- Hazira Road, Surat, 394510 Gujarat.

The BID DOCUMENT comprises of:

Section 1: Preamble

Section 2: Instruction to BIDDER

Section 3: BIDDER Qualification

Section 4: General Terms and Conditions

Section 5: Scope of Work

Annexure 1: Letter of Undertaking

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Annexure 2: Information and Documentary Evidence of the BIDDER’s

Annexure 3: CA Certificate for Turn Over and Profit

Annexure 4: Details of the Assignments in Previous Years

Annexure 5: Confirmation of Submission of Price BID/ Proposal

Annexure 6: Format for online submission of price proposal

Appendix 1: Format Of Performance Bank guarantee

1.3. Intent of Inquiry

1.3.1. The inquiry is invited from reputed BIDDER for House-keeping and

Catering Services for “Guest House” situated at Village: Mora, Post:

Bhatha, Surat- Hazira Road, Surat, 394510 Gujarat.

1.3.2. The inquiry specification comprises of Introduction and Scope of

Inquiry, Instruction to BIDDER, Conditions of Contract, Project

Information, Technical information, Annexure(s) & Schedules.

1.3.3. The inquiry specification explains in detail the scope of the Contractor.

The statements and explanations contained in this regard shall be

intended to provide a proper understanding to BIDDER but shall not

be construed as limiting Contractor’s responsibilities and / or Owner’s

right to amend / change the scope or the terms. It shall be clearly

understood that the intent of the Owner shall be that the BIDDER shall

execute this Contract as specified and as required subject to the points

explicitly identified and consequently, any omissions, conflicts or

contradictions in these specifications shall be noted, interpreted and

applied appropriately to give effect to this intent. Claims or disputes on

account of wrong interpretation or willful misinterpretation of this

intent by BIDDER after award of Contract shall not be entertained by

Owner nor shall they be legally binding on Owner.

2. Plant Location

2.1. The work/ services are to be executed/ provided at GSEG’s Guest House

at 148-A Village: Mora, Post Bhatha, Opp. L&T, Surat-Hazira Road,

Surat-394510, Gujarat, India.

3. Instruction to BIDDER

3.1. The BIDDER shall bear all costs associated with the preparation and

submission of the BID and GSEG will, in no case be responsible or liable

for these costs regardless the conduct or outcome of the process. The

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BIDDER is expected to examine all instructions, forms, terms &

conditions in the BID DOCUMENT.

3.2. GSEG reserves the right to cancel any or all the BIDs as per its discretion

without assigning and giving any reason thereof. GSEG also reserves

right to rescind the process of this BID at any time before placement of

the order for the said scope of work herein.

3.3. The BIDDER shall prepare the BID based on the information furnished

and terms & conditions provided in the BID DOCUMENT. The

BIDDER shall undertake and shall be deemed to have undertaken a

thorough study of the proposed work, the job site(s) involved, the site

conditions, the labour, power, water, material and equipment

availability, transport and communication facilities and temporary

offices and accommodation quarters and all other factors, constraints and

facilities necessary for the formulation of the BID, supply of materials

and the performance of the work(s) as envisaged in this document. The

BID shall also contain all the information asked in the BID

DOCUMENT with supportive data wherever necessary.

3.4. BIDDER shall visit, inspect and examine the site(s) and its surroundings

and shall satisfy himself before submitting his BID as to the nature of

the ground present, physical conditions and all roads, approaches and

lands which may be used temporarily otherwise in connection with the

works, means of access to the site accommodation he may require and

in general shall himself obtain all necessary information as to risks,

contingencies and other circumstances which may influence or affect his

3.5. Failure to furnish all information required by the BID DOCUMENT(s)

or submission of a BID not substantially responsive to the BID

DOCUMENT(s) will be at the BIDDER’s risk and may result in the

rejection of the BID.

3.6. The BID submitted is to be signed by a person who is a duly authorized

by the company. A proof in this regard to be submitted in the Technical

3.7. This BID DOCUMENT is non-transferable. Each BIDDER shall submit

only one BID by himself. Joint Venture or Consortium BID is not

3.8. At any time prior to the deadline for submission of BID, for any reason,

whether at its sole initiative or any response to a clarification requested

by a BIDDER, GSEG may modify the BID DOCUMENT(s) by

amendment(s) thereto. The amendment(s) will be notified on

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https://gsegtender.nprocure.com website. The BIDDERs are advised to

check website for the same.

3.9. The BID prepared by the BIDDER and all correspondence and

documents relating to the BID exchanged between the BIDDER and the

GSEG shall be written in English language only.

3.10. Bidder may visit at site to physical assessment of the work, if required

at its own cost and same shall not be reimbursed by the GSEG.

4. Tender Fee & Earnest Money Deposit (EMD)

4.1. The BIDDER shall deposit non refundable Tender Fee of Rs.2,360/-

(including 18% GST) in the form of an Account Payee Demand Draft

from a scheduled bank payable at Gandhinagar/Ahmedabad at the time

of submission of the physical Technical BID or online.

4.2. The BIDDER shall deposit Earnest Money Deposit (EMD) for an

amount of Rs. 49,000/- in the form of an Account Payee DD or online.

No interest shall be paid on EMD.

4.3. Demand draft in favour of “Gujarat State Energy Generation

Limited, Gandhinagar (Gujarat).” Or Online.

Details of Beneficiary:

Name of Beneficiary: GUJARAT STATE ENERGY GENERATION

Name of the Bank: BANK OF BARODA

Name of the Branch: MID CORP BRANCH, AHMEDABAD

Types of Account: CC ACCOUNT

IFSC Code: BARB0MIDAHD

On online submission, the bidder is requested to provide the vendor

details (Name, GST certificate and bank details) and payment details

within two days of online submission of the amount by marking mail

to [email protected] and [email protected]

4.4. Any BID not accompanied by Tender Fee, BID Security/ EMD shall be

rejected. Please furnish details of Tender Fee & EMD paid on the

4.5. Bidder, registered with NSIC/MSME is not exempted from payment of

Tender fee and EMD.

4.6. EMD securities of the unsuccessful BIDDERs will be returned after

expiry of the final BID validity and after award of contract to the

successful Bidder. In case of non-receipt of the such amount, kindly

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send the request to: [email protected] with a copy to:

[email protected].

4.7. EMD of the successful BIDDER shall be released on receipt of

Performance Bank Guarantee on request by the contractor.

4.8. EMD shall be forfeited if the BIDDER withdraws his BID during the

period of BID validity. EMD shall be forfeited, if the successful

BIDDER doesn’t respond/ refuses or neglects to execute the contract on

issuance of LOI/ Work Order or non-submission of performance bank

guarantee in given time period.

5. BID Clarification/ Amendment

5.1. The prospective BIDDER requiring any clarification shall write to

GSEG on or before the last date of BID Clarification so as to ensure

submission of BID on or before the Last Date of Submission of BID

and the GSEG will notify on https://gsegtender.nprocure.com website.

The BIDDERs are advised to check website for the same. No separate

correspondence/ advertisement will be done in this regard.

5.2. At any time prior to the Last Date Of Submission of BID, GSEG, for

any reason, whether at his sole initiative or any response to a

clarification requested by a prospective BIDDER, may modify the BID

DOCUMENT(s) by amendment(s) thereto. The amendment(s) will be

notified on https://gsegtender.nprocure.com website. The BIDDERs are

advised to check website for the same. No separate correspondence/

advertisement will be done in this regard.

6. BID Validity

The BID shall be kept valid for at least 180 days from the Last Date of

BID Submission. A BID with validity for a shorter period than the above

may be rejected by GSEG. If required, GSEG may solicit the BIDDER’s

consent to an extension of the period of BID validity.

No deviations to be taken by the BIDDER to the BID Document(s). BIDs

with any deviation are liable for summarily rejection.

8.1. The price quoted by the BIDDER shall be all inclusive considering the

total scope of work as envisaged in the BID DOCUMENT.

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8.2. The price should be quoted in Indian Rupees only, considering relevant

minimum wages act/ rules and all the prevailing applicable statutory

compliances. Price should be quoted online only.

9. Submission of BID

9.1. All the relevant documents as per requirement of the Bid document be

submitted physically along with the Tender Fee & EMD in sealed cover

so that the same is received in this office on OR before the due date and

9.2. BIDDERs are requested to submit price – BID on-line only and not to

submit the price BID in physical form. BIDDER to confirm submission

of online Price BID in Annexure 5. This is mandatory. Only on-line

submitted price BID will be considered for evaluation. Format for

online price bid is at Annexure

9.3. It is mandatory for all the BIDDERs to submit their Technical BID

documents physically in schedule time.

9.4. The Technical BID along with Tender Fee and EMD, prepared by the

BIDDER shall be in One Original and two copies in separate envelopes.

The envelope should be marked as “Original”, “Copy 1” & “Copy 2”

9.5. The Technical BID must contain following details / Documents. All the

documents must be stamped and self certified.

9.5.1. Tender Document with clarification/ amendments duly stamped and

9.5.2. Proof of Tender Fee in form of Account Payee DD. EMD payment,

either in form of Account Payee DD or original Bank Guarantee, in

Favour of “Gujarat State Energy Generation Ltd.”, in separate

envelope super scribing “Tender Fee and EMD”.

9.5.3. Annexure 1 – Letter of Confirmation with respect to understanding of

the complete scope of services as envisaged, No Deviation in the BID

9.5.4. Copy of power of Attorney / Authority to sign the BID Documents.

9.5.5. Annexure 2 – Details of the Company along with supporting

documents for various registrations to Government Authority.

9.5.6. Annexure 3 – Certificate from Practicing Chartered Accountant for the

year wise turnover and profit of last three years.

9.5.7. The List of jobs carried out by the BIDDER for allied experience in

previous years and its Documentary evidences to substantiate the same.

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9.5.8. Confirmation by BIDDER for Online submission of Financial Proposal

9.6. If required the GSEG may ask for the additional information as well as

may invite the BIDDER for discussion on its BID. Failure to furnish all

information required by GSEG may result in the rejection of the BID.

9.7. The Envelopes containing information as per above instructions, must

be sealed individually with super scribed as follows:

Envelop 1 containing Tender Fee and EMD: “Tender Fee and EMD”

Envelope 2 containing Original of Technical BID: “Original:

Envelope 3 containing Copy 1 of Technical BID: “Copy 1: Technical

Envelope 4 containing Copy 2 of Technical BID: “Copy 2: Technical

All the above mentioned four envelopes are to be placed in another

bigger envelope which is to be super scribed as “BID for House-keeping

and Catering Services for “Guest House” situated at Village: Mora,

Post: Bhatha, Surat- Hazira Road, Surat, 394510 Gujarat”.

10. BID Closing Dates

10.1. The prospective BIDDER requiring any clarification shall write/ mail

to GSEG on or before the last date of BID Clarification i.e. 1st

February, 2026 so as to ensure submission of BID on or before the Last

Date of Submission of BID. No queries shall be entertained thereafter.

10.2. The prospective BIDDER may send their queries seeking clarification

to: [email protected] with a copy to: [email protected]

10.3. GSEG will notify for clarification/ amendments on

https://gsegtender.nprocure.com website. The BIDDERs are advised to

check website for the same.

10.4. Last date for submission of the Technical BIDs: by 15.00 hrs. of 16th

10.5. Date and time of Technical BID Opening : 16.00 hrs of 16th February,

10.6. Any BID received by GSEG after the deadline for submission of BID

prescribed by GSEG may be rejected. GSEG will not be responsible if

BID is not delivered in time by the Post or Courier or any other reason

what so ever. The responsibility of ensuring on-time submission of their

offers lies entirely with the BIDDERs.

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10.7. If there is any change in the dates, it will be notified on

https://gsegtender.nprocure.com website accordingly. The Bidders are

advised to check website for the same. No separate correspondence/

advertisement will be done in this regard.

10.8. The Technical BID may be submitted to the Assistant General Manager

(Commercial) at following address:

Shri Ketan Parekh

Assistant General Manager (Commercial)

Gujarat State Energy Generation Ltd.

2nd Floor, Building no. A/78/3-8

Beside iGATE, GIDC Electronic Estate

Sector-25, Gandhinagar - 382 016, India

Telephone No. :- +91-079-66701669

11. BID Opening and Evaluation

11.1. The authorized representatives of the GSEG will first open envelope

containing Tender Fee and EMD.

11.2. Then the authorized representatives of the GSEG will open envelope

containing Technical BID of those BIDDERs who have submitted

Tender Fee and EMD.

11.3. The BID of any BIDDER who has not complied with the conditions

prescribed herein or conditional BID is liable for rejection.

11.4. Price BID of only the technically qualified BIDDERs shall be

considered for opening and evaluation.

12. Right to Accept Any BID and to Reject Any or All BID

12.1. The right to accept in full or in part/parts the BID will rest with GSEG.

However, GSEG does not bind itself to accept the lowest BID and

reserves the right to reject any or all the BIDs or any part of a BID so

received and no compensation shall be paid for the efforts made by the

12.2. The right to abandon bidding process without assigning any reason will

rest with GSEG. No compensation shall be paid for the efforts made by

12.3. GSEG may reject to BID of the BIDDERs, if it is found that the

BIDDER/ Contractor is black listed on previous occasions by the any

of the Departments/Institutions/Local Bodies/Municipalities/Public

Sector Undertakings, etc.

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12.4. Bidder should not have filed Bankruptcy in last 3 years and no

insolvency case should be pending anywhere in India.

13. Evaluation of BID

The BID shall be evaluated in two stages:

13.1. Stage-I: Review of Tender Fee and EMD (BID Security)

13.1.1. On the date of BID opening as shown on above of this BID, envelope

containing Tender Fee and EMD will be opened.

13.1.2. Those who have submitted Tender Fee and EMD, their Technical

BID shall be opened.

13.1.3. Technical BIDs which are found deficient on general scrutiny will be

treated as non-responsive and may be rejected.

13.2. Stage-Il: Opening of Price BID

13.2.1. Price BIDs of Technically Qualified BIDDERs shall be opened.

13.2.2. The Price BIDs will be scrutinized for compliance with BID.

13.3. Evaluation methodology

13.3.1. The BIDDER is to submit online, rates for House-keeping and

Catering Services for Guest House in Indian Rupees only, and

confirm in the format as mentioned in BID document at Annexure

Price BID shall be online only. Based on which the BID will be

13.3.2. The BID with lowest quoted online rate shall be considered as L-1.

The BID second to lowest quote shall be considered as L-2 and so on.

13.3.3. In case of tie for L-1 position for qualified bids (technical as well as

financial), L-1 bidder shall be selected through lottery system. In that

case, Bidder to unconditionally agree for selection of L-1 Bidder and

shall not raise any issue thereafter in this regards (Annexure 5).

14. Award of Contract

14.1. GSEG will award the contract to the successful evaluated BIDDER

whose BID has been found to be responsive and who is eligible and

qualified to perform the contract satisfactorily as per the terms and

conditions incorporated in the BID DOCUMENT.

14.2. GSEG will communicate the successful BIDDER by a Work Order.

14.3. The successful Bidder shall furnish a performance security guarantee in

the form of an Account Payee DD or deposit online or a Bank Guarantee

from a Scheduled Bank as per the format given in Appendix 1, and shall

be for an amount equal to 10% of the value of the total Contract/Order

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value (for two years including GST) value within 10 days of the

issuance of Work Order. The Performance Bank Guarantee shall remain

valid for a period of Forty Five (45) days beyond the date of completion

of all contractual obligations.

14.4. Failure of the successful BIDDER to comply with the requirements of

above clauses shall constitute sufficient grounds or the annulment of the

award and forfeiture of EMD.

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1. Bidders Qualifying Criteria

1.1. Bidder has paid Tender Fee of Rs.2,360/- (including 18% GST) in of

DD only and EMD of Rs. 49,000/- in form of demand draft in favour of

“Gujarat State Energy Generation Limited, Gandhinagar

(Gujarat)” Or online.

1.2. The Bidder must have experience of House-keeping and Catering

Services for Guest House of industries/ organisation units/plants in

India in last 7 years as follows:

One Such Job with order value not less than Rs.19.6 Lakhs

2 such jobs with order value not less than Rs.12.25 Lakhs each.

3 such jobs with order value not less than Rs. 9.8 Lakhs each.

Copy of order/contract or proof of the same is to be provided in the

1.3. In last three years, Bidder must have the annual turnover of more than

Rs.7,35,000/- in each year. Bidder must be a profit making company in

each year with Certificate of a practicing Chartered Accountant in this

1.4. Bidders shall have to provide the original/ notarised copy of all the

supporting documents as required for qualification in the tender

1.5. Bidder must have PAN card. Copy of PAN card to be attached.

1.6. Bidder must have Registration Certificate of the Company

1.7. Bidder must have Labour registration and license.

1.8. Bidder must have GST Registration.

1.9. Bidder must have registration under EPFO.

1.10. Bidder must have registration under ESI.

1.11. Bidder must not be Black listed by any Government

Department/Autonomous bodies / PSU etc. An undertaking that the

Bidder has not been blacklisted by any Government

Department/Autonomous bodies / PSU etc. is required to be submitted

1.12. An Undertaking that the Bidder or its working employees are not

convicted by any court.

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1.13. Bidder should have above stated requirements and the GSEG reserves

the right to request for any additional information and reserves the right

to reject the proposal of any Bidder, if in the opinion of the

GSEG, the qualification data is incomplete or the Bidder is found not

qualified to satisfactorily perform the works. Bidders have to submit the

supporting Documents /proofs etc., duly stamped and self-certified, for

all above qualifying criteria.

1.14. Bidder must have substantial Operating base in Gujarat and must have

Controlling Office/ Head Office/ Registered Office/ Regional Office in

1.15. Bidder should not have filed Bankruptcy in last 3 years and no

insolvency case should be pending anywhere in India.

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Bid Submission forms & check List

(Annexure 1 to Annexure 7)

Following checklist is intended to ensure that all information necessary to

evaluate your proposal has been included. Please indicate Yes / No or

Acceptable / Not Acceptable, whichever is not applicable.

Sr. Name of the Document Submitted Comments,

No. Yes/No If any

1 All the documents (including tender document

along with clarification/ amendments) must be

stamped and self certified, in Original and two

2 Proof of Tender Fee & EMD payment, Demand

Draft/Bank Guarantee in Favour of GSEG.

3 Letter of Confirmation with respect to

understanding of the complete scope of services

as envisaged, No Deviation in the Bid

Document (Annexure – 1)

4 Copy of power of Attorney / Authority to sign

the Bid Documents.

5 Details of the Company (Annexure – 2 )

6 Certificate from Practicing Chartered

Accountant for the year wise turnover of last

three years (Annexure 3)

7 The List of jobs carried out by the Bidder in

previous years and its Documentary evidences

to substantiate the same. (Annexure –4)

8 Confirmation of submission of online Price Bid

as per Annexure 5 &

9 Copy of PAN Card

10 Copy of GST No.

11 Check whether Online Price submitted or not?

12 Copy of Labor License

13 Copy of EPF No.

14 Copy of ESI No.

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(To be submitted on the Bidder‘s Organization Letterhead)

(To be included in the Envelope-2 of Technical Bid)

(Copy of the Power of Authority to sign to be submitted along with this letter)

Assistant General Manager (Commercial)

Gujarat State Energy Generation Limited

A/78/3-8, GIDC Electronic Estate,

Near Patni Computers (iGATE), Sector

Gandhinagar 382016, Gujarat, India

Subject: Technical Proposal – Submission / Confirmation on House-

keeping and Catering Services for “Guest House” situated at

Village: Mora, Post: Bhatha, Surat- Hazira Road, Surat,

authorized person of _________________________, a __________

company, herewith enclose Technical Proposal for selection of my / our

firm / organization for the House-keeping and Catering Services for “Guest

House” situated at Village: Mora, Post: Bhatha, Surat- Hazira Road, Surat,

herewith confirm that we have understood the complete Scope &

specification of work as envisaged in the Bid Document. It is also confirm

that we have visited the site and are well acquainted with scope of supply

and services along with site and surrounding condition. For whatsoever

reasons, we shall not raise any further issues for the same in future.

It is also confirmed hereby that no deviation in accordance with the Bid

Document is taken and we shall comply the Bid Document in totality.

The Bid is valid up to 180 days from the last date of Bid submission.

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The minimum man-power required category wise to be deployed shall be

Particulars of Staff No.s Remarks

Service Personnel

Cook / Assistant

Supervisor/Manager

Maintenance Staff

I/we also confirm that my/our agency has not been blacklisted by any

Government Department or PSU of GOI/GOG as on the date of submission

I/we also confirm that Bankruptcy has not been filed within last 3years and

no insolvency case is pending anywhere in India.

I/We also confirm that my/our company/organisation or its working

employees are not convicted by any court or any other legal authority.

I/we also confirm to accept the food and laundry rates as mentioned in the

tender document.

I/We here by agree to abide by and fulfil all the terms and provisions of the

Bid document and contract for work/supply as applicable and in case of

default thereof to forfeit and pay to the Company the sums of money due.

I/We hereby confirm that Price is submitted online on “nProcure” website.

Yours faithfully,

Name of the Bidder ____________________________

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Information and Documentary Evidence of Bidder’s Qualification

1. General Information of the Bidder

1.1 Bidder’s Legal Name

1.2 Bidder’s Legal address in Country of

1.3 Address of Bidders’ Regional Office/

Head Office/ Controlling office in

1.4 Bidder’s Legal status

(Proprietorship / Partnership /

Limited or Incorporated / Limited

Liability Concern / Others)

1.5 Bidder’s Business Status

1.6 Bidder’s Authorized Representative

Telephone / Fax Numbers

1.7 To mention registration no. and

attach copy of following Documents:

i. The notarized Power of

Attorney, authorizing a person

to sign the Proposal on behalf of

iv. Labour License

2. Bid Validity (Not less than 180 days from the date of Bid Closing)

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3. Bank Details Information of the Bidder (Copy of Cancelled Cheque to be

3.1 Bidder’s Account in the Bank

3.2 Bidder’s Account Type

3.3 Bidder’s Bank Account Number

3.4 Bidder’s Name & address of Bank

3.5 Bidder’s Bank Branch MICR code

3.6 Bidder’s Bank Branch IFSC code

Name of the Bidder _____________________________

Note : Attach all the documents as mentioned above.

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[On Chartered Accountant’s letter head]

This is to certify that M/s. [Name of the Bidder________________________]

having its office at [Address of the

No…….(Insert PAN no. of the Bidder) is in the business of ……..(Insert

briefly the nature of the business), has recorded the following Turnover and

Profit in last three financial years are as follows:

Year Turnover Rs. Profit Rs. Audited

2022-23 Yes/ No

2023-24 Yes/ No

2024-25 Yes/ No

All figures indicated herein are arrived from the Audit Reports of the Bidders

duly submitted to the Income Tax Department.

[FOR MSME Bidders ONLY] This is to certify that based on financials

M/s. [Name of the Bidder________________________] is valid for

MSME under the Service Category [Service Category].

Round stamp of CA [Name and Registration No. of

Chartered Accountant]

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Assignments Undertaken /ongoing During Previous Years

1. Details of Company(ies) /organization allied services are provided by the Bidder. (Including all ongoing

Name of the Address Date of Date of Name of the Amount of Phone No. Remarks

Sr. Company/ and Commencement Completion Contact person Work and e-mail

No. Organization Location of the Services of the of the order/ id of the

where Services company/ Contract Contact

services are organization to Value person.

provided. whom services (Rs.)

Location were provided

(Please. attach copy of each contract / agreement. Letter issued by respective organization may also be attached.)

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Gujarat State Energy Generation Ltd.

Confirmation by Bidder for submission of Financial Proposal online

Assistant General Manager (Commercial)

Gujarat State Energy Generation Limited

A/78/3-8, GIDC Electronic Estate,

Near Patni Computers (iGATE), Sector

Gandhinagar 382016, Gujarat, India

Subject: Online Submission of Financial / Price Proposal for House-keeping and

Catering Services for “Guest House” situated at Village: Mora, Post:

Bhatha, Surat- Hazira Road, Surat, 394510 Gujarat

authorized person(s) of _________________________, a company, herewith

confirm that we have submitted Financial/Price Proposal, for selection of my / our

firm / organization for House-keeping and Catering Services for “Guest House”

situated at Village: Mora, Post: Bhatha, Surat- Hazira Road, Surat, 394510 Gujarat,

online on “nProcure” website.

I/We further confirm that, in case of tie for L-1 position for qualified bids, L-1 bidder

to be selected through lottery system and shall not raise any issue thereafter in this

Yours faithfully

Signature ____________________

Designation ____________________

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Format for Financial Proposal for House-keeping and Catering Services for

“Guest House” , Online Submission

No Description Amount in Rupees

1 Monthly Charges for Providing Housekeeping AND To Be Submitted

Catering Services on Lumpsum basis as per the scope of online

work under the tender document including all costs for

rendering such services including necessary Manpower

AND supply of all types of Linen / Cutlery / Crockery /

Glassware & Hollowware etc.

2 GST (18 Percentage) To Be Calculated

Total Monthly Charges To Be Calculated

Total Charges for two years To Be Calculated

1. The Price should be quoted in Indian Rupees only.

2. The Price quoted above must be inclusive of all incidental cost, taxes and

duties and all statutory compliances like EPF, ESI, Workman Compensation,

3. For applicability of GST shall be based on HSN/SAC Code.

4. No Overtime shall be paid.

5. No conditions should be attached to the price proposal.

6. There shall be no change in the rates quoted above for the entire term of two

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GENERAL TERMS AND

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1. General Conditions:

That it is expressly understood and agreed between the parties to this Contract

1.1. The persons deployed by the contractor for the services mentioned herein shall

be the employees of the Contractor for all intents & purposes. Any person(s),

so deployed, shall remain under the control and supervision of the Contractor

and in no case, shall a relationship of employer and employee between the said

persons and the Owner shall accrue/arise implicitly or explicitly

1.2. On taking over the responsibility of deploying Contractor’s personals, the

Contractor shall formulate the mechanism and duty assignment/ deployment

in consultation with Reporting Officer of the Owner or his nominee.

Subsequently, the Contractor shall review work arrangement from time to time

and advise the Reporting Officer for further streamlining the system. The

Contractor shall further be bound by and carry out the directions/instructions

given to him by the officer designated in this respect from time to time.

1.3. Any person authorized by him shall be at liberty to carry out surprise check on

the persons so deployed by the Contractor in order to ensure that persons

deployed by him are doing their duties.

1.4. In case of the persons so deployed by the Contractor does not come up to the

mark or does not perform his duties properly or indulges in any unlawful

activities or riots or disorderly conduct, the Contractor shall immediately

withdraw and take suitable action against such persons on the report of the

Reporting Officer. Further, the contractor shall immediately replace the

particular person so deployed on the demand of the Reporting Officer, in case

of any of the aforesaid acts on the part of the said person.

1.5. The Reporting Officer shall be under no obligation to hire a particular

2. Other Terms and Conditions

2.1. Insurances:

The responsibility of all types of applicable and required insurance coverage

for the Bidder’s personnel and material/equipment etc. deployed for the scope

of services shall rest with the Bidder and in no way Owner shall be responsible

for any liability / damages, whatsoever it may be.

2.2. Correspondence & language:

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Bidder shall correspond in hard copies as well as through E-mail & fax etc. All

correspondence, reports Documents will in the English language only.

3. Submission of Invoice

The invoice in triplicate along with all required Documents complete in all

respects shall be submitted to the person designated by GSEG. Total work shall

be final inspection and approval by GSEG’s representative regarding quality and

performance. Contractor shall provide duly certified copies of work completion

by our representative at the time of submitting the bills.

4. Terms of Payment

The rate/ fees inclusive all taxes, duties, levy, etc shall be paid in accordance with

4.1. The quoted Price/Rate/ Fees as mentioned in Annexure 6 or mutually agreed,

shall remain fixed for entire term of work. There shall be no escalation of rates.

4.2. Total work shall be final inspection and approval by GSEG’s representative

regarding quality and performance. Contractor shall provide duly certified

copies of work completion by our representative at the time of submitting the

4.3. TDS or any other taxes, cess, duty, levy as applicable at the given point of time

will be deducted at source at actual at the prevailing rates at the time of release

of payment towards invoices.

4.4. Payment shall be made by GSEG within 30 days after submission of the

monthly invoice by the Contractor. The payment shall be made in Indian

Rupees only. Payment to the Staff should be made by first week of the month,

irrespective of release of payment of the invoice, into the Bank Account of the

4.5. Amount of GST and applicable cess will be kept under retention till submission

of documentary proof of payment of GST or till reflection of payment of GST

pertain to respective bill amount in GST return after due verification.

4.6. GST applicable towards forfeiting of EMD, Security Deposit and PBG and

charging of penalty including liquidated damages in accordance with the T&C

of the contract shall be in the scope of contractor / supplier.

4.7. The Contractor is also required to submit their registration certificate with

Provident Fund in the first bill. Documents in support of the proof of deposit

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of provident funds and other statutory dues, etc. of previous month will be

submitted along with the invoice.

4.8. No additional payment in addition to the price/Fees as above shall be paid for

any visit to GSEG Corporate Office, Site, Police station, offices of Statutory

5. Mode of Payment

Invoices complete in all respects, raised by the Bidder shall be paid online

through electronic transfer within Thirty (30) Days from the date of receipt of the

same by GSEG Corporate Office.

6. Term of Work/ Contract Period

The Term for the work order of House Keeping and Catering Services at Guest

House shall be initially for a period of one year from the date of acceptance of

the work order; with a mid-review of your performance at the end of one year.

After successful completion of one year, the work order may be reviewed and

extended for a further period of one year on the same terms and conditions.

After successful completion of two years, the contract may be extended for

further period at same rate for mutually agreed period.

7. Performance Bank Guarantee

The successful Bidder shall furnish a performance security guarantee in the form

of a Bank Guarantee from a Scheduled Bank as per the format given in Appendix

1, and shall be for an amount equal to 10% of the value of the total Contract/Order

value (for two years including GST) within 10 days of the issuance of Work

Order. The Performance Bank Guarantee shall remain valid for a period of Forty

Five (45) days beyond the date of completion of all contractual obligations.

Failure of the Contractor to comply with the requirements of the tender document

during the contract period shall constitute sufficient grounds for encashing the

performance bank guarantee.

Bidder shall hold in confidence this assignment and all activities relating to the

Project, plant and all Documents and other information etc.

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9. Literature, drawings & Documents

All reports, Documents/ registers prepared in connection with the services

hereunder shall at all stages be and remain the properties of Owner and while in

the custody of the Bidder shall be fully available to Owner and its duly authorized

representatives. On completion of the assignment, the entire

data/information/reports etc. mentioned here-in-above shall be delivered by the

Bidder to the Owner.

The English language will be used in all written communications between Owner

and the Bidder with respect to the services to be performed hereunder and with

respect to all Documents procured or prepared by the Bidder in connection with

This being a service(s) assignment, considering expertise, experience and

resourcefulness of the Bidder, all the services for the Housekeeping and Catering

shall be provided by the Bidder. The obligations, rights and liabilities of the

Bidder shall not be assigned or transferred by them to any third party.

12.Additional Scope of Works

If contractor during the course of completion of scope of work as mentioned in

this tender, requires/ recommends the owner for addition in scope of works

related to existing scope; than Owner may accept/ reject the same for whatsoever

reason. If accepted, Owner may issue another work order for additional/

amendment in scope of works as per the mutual agreed rates and conditions.

The Bidder shall indemnify the Owner in all respect of all claims, damages or

injury or damage to any representative of Bidder and / or property deployed at

GSEG plants during the term of this contract/order.

13.1. The Contractor shall make good all damages to the building, property,

equipments and articles, how so ever arising from the execution of the said

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13.2. The Contractor shall indemnify and hold harmless the client, its directors /

officials etc. against all claims in respect of injury to any person how so ever

arising out of the services provided by the contractor.

13.3. The contractor shall further keep the Owner indemnified against any loss to

the Owner’s property and assets. The Owner shall have further right to adjust

and/or deduct any of the amounts as aforesaid from the payments due to the

contractor under this contract.

14.Cancellation / Termination

The Owner at its discretion reserves the right to cancel / terminate the contract

partly or wholly or reduce the scope of services, at its discretion, by giving

(ten) days notice without assigning reasons during the tenure of the contract,

which shall be binding to the Bidder and the Bidder shall be paid fees only for

the services provided by the Bidder.

14.1. Illegal Gratification: This contract can be terminated if any bribe, commission,

gift or advantage given, promised or offered by the contractor to any employee

14.2. The Owner may terminate the contract if it is found that the contractor is black

listed on previous occasions by the any of the Departments/ Institutions/Local

Bodies/Municipalities/ Public Sector Undertakings, etc.

15.Governing Law

The Gandhinagar / Ahmedabad courts shall be the exclusive jurisdiction. In case

of the arbitration, the place of Arbitration shall be Gandhinagar/Ahmedabad.

16.Effective Date

The respective phases of this order will be effective only after receipt of

unconditional acceptance of the work order/ Letter of Intent and submission of

the Performance Bank guarantee.

17.Change in Law

Change in Law means, event of enactment, bringing into effect by any

Governmental Instrumentality or statutory authority for taxes, duties charges,

levies, etc. results in any change with respect to any tax or surcharge or cess

levied or similar charges on the final product/ service to be sold to GSEG.

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In case of Change in Law as defined above, results change in the Seller's selling

price of final product/ service, to the Owner, it shall be accordingly increased or

The Seller, shall provide with a certificate stating that the adjustment in the

selling price of the final product/ service, is directly as a result of the Change in

Law and shall provide supporting documents to substantiate the same and such

certificate shall correctly reflect all increases or decreases till the date of such

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1. Scope of Work

The scope of work and other parts of this contract are to be considered as

explanatory to each other or should anything appear in the one that is not

described in the other or should any discrepancy or any misunderstanding arise

on account of such discrepancy, or inconsistency, the site instruction given by the

client shall prevail. The contractor shall execute the work according to such

instructions / explanations given by the different parts of this contract, even

though such works are not specifically shown and described therein. The

contractor shall record all the works done on daily basis in approved format.

GSEG needs House-keeping AND Catering SERVICES for “Guest House”

situated at Village: Mora, Post: Bhatha, Surat- Hazira Road, Surat,

Gujarat. If something is not specifically mentioned here but related to execution,

shall be included in the scope of work.

1.1. Housekeeping

1.1.1. Areas of Work

 Daily cleaning of the Guesthouse covering 13 Guest Rooms, Drawing

Rooms, Kitchen with Storage area, Dining hall, Housekeeping Storage,

Servant quarters, Parking, Common passage, Staircases etc

 All the daily services relating to agreed premises shall be accomplished

before office hours, i.e. 09.30 a.m. unless specially advised otherwise. All

jobs relating to housekeeping service under this agreement shall be

performed even on Sundays and Holidays.

 Daily cleaning of Open plot areas, roads and equipments at the above

 Manning of reception counter at the agreed premises shall be the

responsibility of the Contractor. This include welcoming the guests,

keeping all records of guests ARR/DEP, Room Inventory, Checklist and

other related documents.

 The Contractor shall provide a team of adequate number of personnel. In

addition, the Contractor shall be entitled to appoint a supervisor/manager

to supervise the services under this agreement.

 The staff deployed shall be trained in House Keeping Services, bear good

conduct and shall be physically fit and legally eligible for the job.

 All the workers shall wear the uniform in clean condition while attending

to their duties and carry their photo identify cards displayed prominently.

The Contractor shall provide summer/winter uniform, shoes, etc to the

 Desired level of cleanliness in the entire agreed premises shall be

maintained and for this, all materials, equipments, tools, etc. shall be

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provided by the Contractor. The supervisor of the Contractor appointed

under Clause 3 above shall attend to complaints on urgent basis round the

 Minor repairs in Plumbing and Electrical works, in the nature of

maintenance related to the agreed premises, in case the need of the same

arises, shall be provided by the Contractor after obtaining written approval

from the Client. Cost for this shall be borne by the Client.

 All Guestroom & Bathroom linen including Bedsheets, Bedcovers, Pillow

covers, Blankets, Bathmats, Bath towels, Hand Towels, Bath robs of

standard quality shall be provided by the contractor as per the required

quantity / quality with due approval from the Client. Contractor shall be

responsible for utilization, maintenance & replacement of the said linen

from time to time.

 Bathroom and guestroom linen shall be changed at least twice in a week,

however, in case of change of guests, the same shall be changed

immediately. The Contractor at his own cost shall arrange for laundering

and ironing of all linens and curtains, etc. wherever provided.

1.1.2. Type of work

1.1.2.1. Daily cleaning

 General Housekeeping: Dusting, sweeping and mopping of all rooms &

floors, passages, staircases, lifts, room & dining area fixtures, furniture,

walls / partitions etc.

 Cleaning and refreshing of toilet blocks and replenishing of sanitary cubes,

hand wash tissue rolls, facial tissues etc. Maintaining the checklists on

 Cleaning of all floor pantries and disposal of garbage.

 Cleaning of inner glass windows, frames and blinds.

 Cleaning of all electrical fixtures.

 Cleaning of cubicles, desktop equipments and dustbins.

 Telephone instruments with disinfectant.

 Cleaning for reception area floors, fixtures & furniture, glass doors &

 Cleaning of parking areas and surrounding roads

 Any other general cleaning required within the said premises and

surrounding areas.

1.1.2.2. Thrice a Week cleaning

 Scheduled deep cleaning at all floors, i.e. Air conditioners grills, roof lights

& top, sofa & chairs scrubbing, glass cleaning with chemicals etc.

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 Cleaning of all open plot and terminal areas, roads and terrace.

1.1.2.3. Laundry Service

 Contractor shall be responsible for Laundering all room linen including

Bedsheets, Pillow Covers, Bath & Hand Towels, Bath Mats and any other

non-specified room linen on daily / routine basis as per requirement.

 Contractor shall be responsible for DAILY Laundering of guest laundry,

includes collection of laundry from the guest and perform necessary

laundry services with ironing of cloths.

 Guest laundry shall be collected by 9.30 AM every day and shall be

delivered by 7.00 PM on the same day.

 Guest laundry charges shall be paid to the contractor as per pre-approved

1.1.3. Type of Equipments & Consumables to be supplied - Housekeeping

 Bathroom Cleaner / Sanitizer - Taski R1 OR Equivalent

 Hygienic hard surface cleaner - Taski R2 OR Equivalent

 Furniture Maintainer / Polisher - Taski R4 OR Equivalent

 Air Freshener - Taski R5 OR Equivalent

 Toilet Cleaner - Taski R6 OR Equivalent

 Floor Cleaner - Spiral

 Hand wash - Diversey Lever Star / Rozalux

 Sanitary Cubes - Standard

 Tissue Rolls - Standard

 Face Tissues - Kimberley Clerk Scott OR

 Carpet Shampoo - TR

 Carpet Spotting Detergent - TR

 Bath Soap/Shampoo/ Toothpaste - HLL OR Colgate Palmolive

1.1.4. Daily Housekeeping Cleaning Schedule

 Opening Service - 0700hrs - 0900 hrs

Planned daily cleaning before beginning of office hours, cover all jobs to

refresh the Guest House to make it hygienic for stay/work.

 Throughout the Day service - 0900 hrs - 1800 hrs

On going service to keep the agreed premises in good condition, to take

care of traffic areas, public areas for emergency requirements, continuous

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cleaning and refreshing of cloak rooms and pantry areas, meeting rooms

 Closing Service - 1800 hrs – 1900 hrs

Wind up operations, clearance of garbage, entire vacuuming and removal

of grime, floor scrubbing, glass cleaning (all accessible areas) and road /

parking area cleaning.

1.2. Catering & Pantry Services

 Catering & Pantry services are required at the Agreed Premises for

preparation and services of Tea/Coffee, snacks, Breakfast, Lunch, Dinner

and any other ready food & beverages for number of persons occupying

the rooms at Guest House on daily basis plus visitors, if any.

 Service of water and any other small pantry work comes from time to time.

1.2.1. Areas of Work

 Serving food and beverages at prescribed timings in the Agreed premises

including Admin Office, VIP rooms, meeting area, dining area and any

other area as may be decided by the Client. This includes all routine meals

required to be prepared as shall be directed by the Client from time to time,

at the agreed premise.

 Serving of snacks as per the instructions of Client / requirement of guests

at the dining area, guest rooms, admin office, meeting rooms or any other

area as shall be directed by the Client from time to time at the agreed

 The contractor has to produce and serve wholesome food of good quality

as per standard quantity.

 Supervision of pantry area operations and proper maintenance by

arranging, engaging and deploying a competent, qualified & well

experienced Unit Supervisor having such professional experience of

operating guesthouses in past / present.

 Planning of F&B service in meetings, conference, parties, and all other

function within the premises to be organized in consultation with the

 Buying, procuring, storing and utilizing the best quality of dairy products,

frozen foods, durables such as tinned food & beverages and to make the

same available at all time in enough quantity. The shelf life of the food will

be strictly followed.

 To store adequate stock, which cover the requirement of at least ten days.

 To use only fresh & high quality eatables.

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 Maintaining the best standard of handling of service equipments with

proper record of breakages and pilferage.

 Maintaining all kitchen equipments, stores, production as well as service

area and room service in the professional manner.

 Maintaining the high standard of cleanliness and hygiene at all time.

 Upkeep of all records and formalities at all times.

 Maintaining the high standard of food on daily basis.

 Sufficient varieties in various items on time to time basis as may be

decided by the Client & in the capacity of the contractor will be served.

Items for general catering, the menus will be approved by Client.

 Provision for standard bakery products to be made on daily basis as per

 The contractor will be expected to make available services of qualified &

experienced chefs capable of designing the menu and preparation of

various cuisines at all time.

 Supply of water, electricity & gas will be arranged by GSEG, however

GSEG does not guarantee an uninterrupted supply of water gas or

electricity nor uninterrupted service in providing any utilities.

 The payment for supply of water & electricity shall be borne by GSEG for

the actual reasonable consumption in the agreed premises.

 The payment for actual consumption of gas shall be made by the contractor

to the supplying agency including any cost of transportation / conveyance,

1.3. Rates – The Rates for catering and laundry services shall be as per (Appendix

1.4. GENERAL MAINTENANCE:

1.4.1. The contractor will have to maintain and upkeep all the equipments

provided by the Client, if any.

1.4.2. Co-ordination with site authorities for providing high standards of

1.4.3. Repairs & maintenance of building will be attended by Client and

contractor is required to inform to officer-in-charge of repair work on

day-to-day basis, if any.

1.4.4. The contractor at his own cost will do repairs / maintenance of all

1.4.5. Co-ordination with outside agency for major jobs and repairs, if any.

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1.5.1. The contractor will make his own arrangement for the movements of

staff, material to carry out purchase, conveyance, repairs and

1.6.1. An experienced, competent and qualified unit supervisor, who will be

responsible and answerable for day to day activities, should head the

1.6.2. Qualified and Trained cleaners and utility workers for day-to-day

1.6.3. Permanent management of areas shall be contractor’s responsibility and

he will be fully responsible for the lapses, if any in service.

1.6.4. Indicative Staff for Guest House:

1.7. EQUIPMENTS

1.7.1. Equipments / Gadgets required for cleaning and maintaining of the

premises shall be organized by the contractor and will also be responsible

for the maintenance and replacement of the equipment.

1.8. ADMINISTRATION AND MANAGEMENT SERVICES

1.8.1. For providing smooth and systematic services, contractor will be

responsible for the management of operation such as the cost of wages,

benefits, uniforms, insurance administrative expenses etc.

2.1. The client shall provide lockable space (janitors) for the storage of materials;

however, the sole responsibility of the safety of the stored material shall be

of contractor. The Contractor shall make his own arrangements for providing

accommodation for his workmen.

2.2. The Contractor shall make good all damages to the building, property,

equipments and articles, how so ever arising from the execution of the said

scope of work. The Contractor shall indemnify and hold harmless the client,

its officials/guests etc. against all claims in respect of injury to any person

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how so ever arising out of the services provided by the contractor.

2.3. The Contractor shall discharge all his obligations under the Indian

Workman’s Compensation Act, minimum wages act, bonus act, E.S.I. and

other labour / manpower related laws / rules / guidelines in so far as it affects

workmen in his employment. The contractor shall also be responsible for

obtaining all necessary statutory licenses / permissions, if any, required for

the work / manpower.

2.4. The Contractor shall make his own arrangements for procuring the necessary

labour, skilled and unskilled. He should conform to all local government laws

and regulations concerning labour and their employment.

3.1. In order to avoid correspondence and clarification at a later date, tenderers

are requested to indicate clearly all technical details and information asked

for in the tender document. Absence of any information on item will be

assumed to be negative reply.

4. COMPLETENESS OF CONTRACT

4.1. All services whether specifically mentioned or not but which are usually

required to operate & maintain utility systems and to ensure safe and

satisfactory operation are to be provided by the Contractor without any extra

charge. All tools & labour which may complete the work shall be considered

to be in the scope of work of the Contractor and shall be furnished without

5. INSURANCE OF WORK

5.1. The Contractor will insure entire tools for transit / storage during execution

of work against losses, damages due to fire, earth-quake, war, floods,

insurrections etc. No claims will admissible on this account. The contractor

shall also insure all the manpower employed for the execution of above scope

of work and shall also submit a copy of the insurance policy before

deployment of his manpower at the site.

5.2. The contractor will be liable or responsible for all its manpower for matters

including any injury / (death) due to any defective service and Client shall

not be responsible for the same. Any damage to the property by Force

Majeure situations shall be covered by the insurance policy of the Client.

6. CO-ORDINATION

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6.1. Work shall be carried out in conformation with the scope of work and with

the general requirements of the Client.

6.2. The Contractor shall also co-operate with other Contractors employed by the

client / Clients Engineers, compare plans, scope of work and shall forward to

the Client copies of all correspondence.

7. VARIATION OF WORK

The Client shall have the power from time to time during the course of the

work, by notice in writing to instruct the Contractor to make any alteration,

omission, addition or variation in the work (herein after referred to as

The difference in the cost of such variation shall be added to or deducted from

the contract price as the case may be in accordance with the tender document,

and if in the opinion of the contractor the variation would prevent him from

meeting any of his obligations or guarantees in the contract, he shall give the

same in writing failing which he shall not be entitled to any modifications in

his obligations.

The variation required should never the less be carried out. The matter in

difference shall be settled by arbitration. The Client shall give a reasonable

notice to the Contractor to enable him to make arrangements for variation in

work required by him.

If the Contractor shall neglect to execute the work with the due diligence or

shall contravene the provisions of the contract or Normal working practice,

the Client or its representative may give notice in writing to the Contractor,

calling upon him to make good the neglect or contravention complained of.

If the Contractor fails to comply with such notice within a reasonable period,

the Client shall have the option and be at liberty to determine the contract and

to take the work wholly or in part out of the Contractor’s hands and complete

it either by himself or his agents at the risk and cost of contractor. The Client

shall then be entitled to retain any balance payment which may other wise be

then due on the contract.

The cost of execution of such work as aforesaid will be adjusted against the

payment due to the Contractor. If the cost of execution shall exceed the

balance due to the Contractor, the Client shall be at liberty to dispose off any

of the Contractor’s material that may be at site and apply the proceeds for

payment of the difference of such cost and recover the balance by process of

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law, or from any moneys due to the contractor.

9. Manpower Requirement

 Contractor shall clearly indicate the minimum man-power required category

wise to be deployed in Annexure-

Particulars of Staff No.s Remarks

Service Personnel

Cook / Assistant

Supervisor/Manager

Maintenance Staff

 The contractor shall have to indicate the manpower, along with their cost.

However depending upon the load of work and response time, the contractor

must be able to mobilize required manpower to adhere to the requirements of

this contract. In case if the contractor fails to provide necessary service

standards with deployed manpower, CLIENT is authorized to arrange

additional staff, for which the cost shall be borne by the contractor.

10.PROGRAM OF WORK & PROGRESS SCHEDULES

The Contractor shall submit along with the offer detailed schedules showing

the program and the sequence in which the Contractor proposes to carry out

Such schedules shall be approved by the Client before starting the work and

shall be binding on the Contractor. If so required by the Client, the Contractor

shall furnish daily / weekly service reports.

11.INSPECTION DURING EXECUTION

The Client is at liberty to inspect any system during execution and the

Contractor shall remedy any defects found free of cost. Any defects and

deficiencies that are noticed during this inspection will have to be attended

by the Contractor from time to time.

12.REJECTION OF DEFECTIVE WORK

12.1. If the completed system or any portion thereof before it is taken over is found

defective or fails to fulfill the intent of the scope of work, the Contractor shall

on receipt of notice from the Client forthwith make defective work good.

Should he fail to do so within a time considered reasonable by the Client, the

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Client may reject and replace at risk, and expense to the Contractor, the whole

or any portion of the system, which is defective or fails to fulfill the

requirement of the contract.

12.2. The Client shall have the right to operate all equipment, if in operating

condition, whether or not such equipment have been accepted as complete

and satisfactory.

13.1. After completion of the contract, all the equipments, storage space, handed

over to contractor for execution of contract shall be taken over by the Client

in good working condition.

14. CLEAN-UP OF THE WORK SITE

14.1. During execution the Contractor shall at all times keep the working and

storage areas free from waste or rubbish. On time-to-time, as directed by

Client in charge, he shall maintain the premises neat and clean in a

satisfactory condition.

15.WORK AT SITE

15.1. Access to the work shall be allowed only to the Contractor and his duly

appointed representatives. The Contractor shall not object to the execution of

work by other Contractors or tradesman and shall afford them every facility

for execution of their works simultaneously with his own.

16.CONTRACTOR’S CONDITIONS OF CONTRACT

16.1. Conditions of contract in Contractor’s offer will be treated as null and void

unless specifically agreed by the Client in writing.

17.1. All the contractor’s personnel working shall be complete with approved

safety devices wherever a potential hazard to personnel exists and with

provision for safe access of personnel to and around equipment for

operational and maintenance functions.

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Appendix – A: Standard Meal Plan for GSEG Guest House

No. Item description

1 Tea – 100 Ml.

2 Coffee – 100 Ml.

3 Milk – 200 Ml.

4 All Soft drinks / packed beverages / Ice creams MRP

5 Fresh lime water – 200 Ml

6 Fresh lime Soda – 200 Ml

7 Soup of the day – 150 Ml.

8 Cold Coffee / Milk Shakes – 200 Ml

9 Packed Snacks MRP

10 Veg. Sandwich / / Chutney Sandwich (2 Jumbo Breads)

11 02 Idly / 02 Wada / Upma (150 gms) with Sambar & Chutney

12 02 Aloo Paratha (6” each) with pickle / 02 Cutlets / 02 Samosas

13 Paneer Pakoda / Mix Veg. Pakora - 6 nos

14 Masala Omelet / Scrambled Eggs - 2 Eggs

15 French Fries / Egg or Cheese Sandwich

Bhaji Pav / Chana Puri / Mix Utthapam / Puri Bhaji – 150 gms

Club S/wich (3 Breads)

 Small Juice (Fresh / Canned)

Continental Breakfast  Toasted Bread Butter (2 nos)

 Cornflakes with Milk

 Two Eggs to order or

02 Idly with Sambar or

02 Aloo Paratha

Indian Breakfast

Soup of the day

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Vegetarian Meal 01 Green Veg. & 01 Paneer / Gravy Veg.

Chapati / Puri / Paratha

01 Sweet / Dessert (Ltd)

With 01 Chicken / Fish preparation in the Veg. Meal in

18 Non Veg. Meal

place of the Paneer Veg.

 Kindly prepare and submit B/F, Lunch and Dinner menu on monthly basis to GSEG before

implementation at the Agreed Premises.

 Any additional items, other then the above, shall be prepared / served and charged with

prior permission of the client.

 The food rates mentioned above shall be reviewed on completion of 12 months of contract

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Guest Laundry Charges (per piece) for GSEG Guest House

1. Trouser - Rs.

3. 02 Piece Suit - Rs.

4. 03 Piece Suit - Rs.

5. Payjama - Rs.

7. Undergarments - Rs.

8. Shorts - Rs.

9. Socks (Pair) - Rs.

11. Handkerchief - Rs.

 Laundry for any other clothing to be extra as applicable.

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Format of Performance Bank Guarantee

(To be stamped in accordance with Stamp Act)

Bank Guarantee No.............

[OWNER's Name & Address]

In consideration of the....... [OWNER's Name]........ (Hereinafter referred to as the

‘OWNER’ which expression shall unless repugnant to the context or meaning

thereof, include its successors, administrators and assigns) having awarded to

M/s...... [Contractor's Name]............ with its Registered /Head Office

at............................ (Hereinafter referred to as the ‘Contractor’, which expression

shall unless repugnant to the context or meaning thereof, include its successors

administrators, executors and assigns), a Contract by issue of OWNER’s

Notification of Award No. ................ dated........... and the same having been

unequivocally accepted by the Contractor, resulting into a Contract bearing

Contractor having agreed to provide a Contract Performance Guarantee for the

faithful performance of the entire Contract equivalent to 10% ( ten percent) of the

said value of the Contract to the OWNER.

We ................[Name & Address of the Bank]..........having its Head Office

at...........................(hereinafter referred to as the ‘Bank’, which expression shall,

unless repugnant to the context or meaning thereof, include its successors,

administrators, executors and assigns) do hereby guarantee and undertake to pay the

OWNER, on demand any and all monies payable by the Contractor to the extent of

..................(*).................... as aforesaid at any time upto

.........................(@)...................... [days/month/year] without any demur,

reservation, contest, recourse or protest and/or without any reference to the

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Contractor. Any such demand made by the OWNER on the Bank shall be conclusive

and binding notwithstanding any difference between the OWNER and the

Contractor or any dispute pending before any Court, Tribunal, Arbitrator or any

other authority. The Bank undertakes not to revoke this guarantee during its currency

without previous consent of the OWNER and further agrees that the guarantee

herein contained shall continue to be enforceable till the OWNER discharges this

The OWNER shall have the fullest liberty, without affecting in any way the liability

of the Bank under this guarantee, from time to time to extend the time for

performance of the Contract by the Contractor. The OWNER shall have the fullest

liberty, without affecting this guarantee, to postpone from time to time the exercise

of any powers vested in them or of any right which they might have against the

Contractor, and to exercise the same at any time in any manner, and either to enforce

or to forbear to enforce any covenants, contained or implied, in the Contract between

the OWNER and the Contractor or any other course or remedy or security available

to the OWNER. The Bank shall not be released of its obligations under these

presents by any exercise by the OWNER of its liberty with reference to the matters

aforesaid or any of them or by reason of any other act or forbearance or other acts of

omission or commission on the part of the OWNER or any other indulgence shown

by the OWNER or by any other matter or thing whatsoever which under law would,

but for this provision, have the effect of relieving the Bank.

The Bank also agrees that the OWNER at its option shall be entitled to enforce this

Guarantee against the Bank as a principal debtor, in the first instance without

proceeding against the Contractor and notwithstanding any security or other

guarantee that the OWNER may have in relation to the Contractor’s liabilities.

Notwithstanding anything contained hereinabove our liability under this guarantee

is restricted to .........................(*)......................... and it shall remain in force upto

and including .....................(@)...................... and shall be extended from time to

time for such period (not exceeding one year), as may be desired by M/s

.......[Contractor's Name]............ on whose behalf this guarantee has been given.

Dated this ……………………. day of 20…… at…………………

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(Signature) (Signature)

(Official Address) (Designation with Bank.. Stamp)

Attorney as per Power of Attorney

1. (*) This sum shall be ten percent (10%) of the total Contract Price for two

years including GST.

(@) This date will be forty five (45) days beyond the end of term of the

Contract as specified in the Contract.

2. The Bank Guarantee from a scheduled Bank in India is acceptable to the

3. The stamp papers of appropriate value shall be purchased in the name of

guarantee issuing Bank.

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