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Tender ID
Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
Tender Value
Refer Docs
EMD Value
₹75 L
Closing Date
20 Aug 2024, 11:00 pmClosed
Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
Department Of Health And Family Welfare Services
Deputy Director EMS
REQUEST FOR PROPOSAL FOR SELECTION OF SERVICE PROVIDER FOR THE OPERATION AND MAINTENANCE OF 75-SEATER 104 AROGYA SAHAYAVANI AT BENGALURU
DHFWS/2024-25/SE0744
DHFWS/2024-25/SE0744
Open
Two Tender Document System(Two Cover)
DHFWS Director Office Bengaluru
3 documents required · 0 mandatory · 3 optional
Experience of Operating a Call Center at a single location
Experience of operating a minimum of 60-Seater Call Centers at different locations, which are operational for at least one year anywhere in India
Experience of operating Health Help Line Call Center, each of a minimum of 60 -Seats
Experience of having minimum 250 Call Center employees on payroll, at a single location, anywhere in India
Quality Management System Standard Certificates. Service Providers should upload certificates to support their claim
Should have developed and successfully implemented a Clinical Decision Support System using customized Disease Algorithm and Disease Summary for at least one year
Should have experience of operating Tele-Medicine / Tele-Consultation with a minimum of 25 Telemedicine Nodes
The Service Provider should have designed, developed, and successfully implemented at least 1 health related solution / application during the last three Financial Years
Professional Staff (50% for qualification & 50% for experience)
Methodology (Description of Methodology, Work Plan, Reporting System, Monitoring & Evaluation)
Presentation / Live Demonstration
₹7,500
₹75 L
18 Jun 2024
18 Jun 2024
22 Aug 2024
28 Jun 2024
25 Jun 2024
SERVICE PROVIDER FOR 104 AROGYA SAHAYAVANI
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Final 104 RFP.docx
Tender Document • 0.96 MB
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