Tamil Nadu

AOC

Services

Info. Tech. Services

24x7 Contact Centre Solution

Registrar of Cooperative Societies

Chennai, Tamil Nadu

Amount: Refer DocsCloses: 4 Nov 202529 Sept 2025

Corrigendum

Closed

Bids

Item Wise

12 Bids24 Dec 2025

#	Company	Amount	Rank	Status
1	L1₹41.9 LAccepted-AOC GROUND FLOOR VISMAYA BUILDING INFOPARK KAKKANADU ERNAKULAM KERALA 682030 UDYAM KL 02 0007105 \| ERNAKULAM \| KERALA \| 682030	₹41.9 L Quoted ₹42.5 L	L1	Accepted-AOC Negotiated Amount
2	L2₹46.5 LRejected-Finance 4TH FLOOR ALTRUSIT MOUNT BEHIND HOTEL FURHILL NEAR TUNNEL NO 103 SHIMLA SHIMLA SHIMLA HIMACHAL PRADESH 171004 \| SHIMLA \| HIMACHAL PRADESH \| 171004	₹46.5 L	L2	Rejected-Finance Not L1
3	L3₹51.0 LRejected-Finance G 13 14 SDF BLOCK NOIDA SPECIAL ECONOMY ZONE BLOCK A PHASE 2 NOIDA UTTAR PRADESH 201305 \| GAUTAM BUDDHA NAGAR \| UTTAR PRADESH \| 201305	₹51.0 L	L3	Rejected-Finance Not L1
4	L4₹67.3 LRejected-Finance PLOT NO 105 DR BABASAHEB AMBEDKAR ROAD LALBAUG MUMBAI MAHARASHTRA 400033 \| MUMBAI \| MAHARASHTRA \| 400033	₹67.3 L	L4	Rejected-Finance Not L1
5	L5₹90.1 LRejected-Finance 3 3 2 BELLANDUR GATE SARJAPUR MAIN ROAD BALLANDUR BANGALORE BANGALORE SOUTH KARNATAKA INDIA 560103 \| BANGALORE \| BANGALORE SOUTH \| KARNATAKA \| 560103	₹90.1 L	L5	Rejected-Finance Not L1

BoQ Line Items

Line Items (1)

Sl No	Description	Qty	Unit	Aabasoft Technologies India Private limited	Altruist Technologies Pvt. Ltd.	WRITER BUSINESS SERVICES PRIVATE LTD	Digitide Solutions Limited	Deepija Telecom Private Limited	Cyfuture India Private Ltd
1.00As Per I. Scope of work
1.01	Basic Price for 1 year	1	Nos	36,00,000 ₹42.5 L	39,40,495 ₹46.5 L	57,01,800 ₹67.3 L	76,39,292 ₹90.1 L	1,31,20,000 ₹1.5 Cr	43,25,000 ₹51.0 L

Corrigenda

Corrigendum

7 updatesLatest on 23 Oct 202529 Sept 20254 Nov 2025

Updated dates

Bid Submission End4 Nov 202529 Sept 2025

Bid Opening5 Nov 202530 Sept 2025

Download Ends4 Nov 202529 Sept 2025

Clarification Ends17 Sept 2025

Tender Value

Refer Docs

EMD Value

₹1 L

Closing Date

4 Nov 2025, 3:00 pmClosed

Tender Inviting Organisation

Name

MANAGING DIRECTOR

Address

TNSC BANK

Work Description

Tender for Implementation of a 24x7 Contact Centre Solution with Voice and WhatsApp support, integrated with CBS of TNSC Bank, for 24 District Central Cooperative Banks in the State.

Tender Information

Tender ID

2025_ROCS_600767_1

Reference Number

TNSC/1210/2025-NEW PROJECTS

Tender Type

Open Tender

Product Category

Info. Tech. Services

Location

chennai

Source Website

Subscribe to view

Eligibility / Pre-Qualification

Tender Document

Documents Required

4 documents required · 4 mandatory

Fee/PreQual/Technical

RequiredTechnical Bid/ Eligibility Criteria with checklist and docs (as per Annexure I of Tender doc) (.pdf)

RequiredEMD Details Paid online ( through this portal) (.pdf)

Finance

RequiredBoQ (.xls)

RequiredAnnexure II ( format as per Tender Doc) (.pdf)

Fee & Financial Details

Tender Fee Amount

₹0

EMD Fee Amount

₹1 L

Important Dates

Last Activity

10 Mar 2026

Published

6 Sept 2025

Bid Opening

5 Nov 2025

Download Starts

6 Sept 2025

Download Ends

4 Nov 2025

Submission Starts

29 Oct 2025

Clarification Period

8 Sept 2025 - 17 Sept 2025

BOQ Preview

•

As Per I. Scope of work

•

Basic Price for 1 year

Stage Documents

Stage Summary Snapshot

stage.html

html • 0.07 MB

Technical Evaluation

tech_eval.pdf

PDF

Financial Bid Opening

fin_bid_open.pdf

PDF

boq_comp_chart.xlsx

xlsx

Financial Evaluation

fin_eval.pdf

PDF

Award of Contract

aoc.pdf

PDF

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Page Snapshot

details.html

html • 0.03 MB

NIT Documents

Tendernotice_1.pdf

PDF • 0.46 MB

Work Item Documents

CallCentreRFP.pdf

Tender Documents • 0.44 MB

BOQ_718178.xls

BOQ • 0.39 MB

Ready to Participate?

Download all tender documents and submit your bid