GeM

AOC

Services

Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite,Call Centre Servic

SERVICE

Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite

Ministry of Drinking Water and Sanitation

New Delhi, Delhi

Amount: Refer DocsCloses: 1 Jun 2023Closed

Timeline

Published22 May 2023
Closed1 Jun 2023
Financial Evaluation5 Jun 2023
Awarded7 Jul 2023

Bids

13 Bids7 Jul 2023

#	Company	Amount	Rank	Status
1	PATIO DIGITAL PRIVATE LIMITED L1₹38.9 LQualified 501 WALLFORT OZONE FAFADIH CHOWK BILASPUR ROAD FAFADIH RAIPUR CHHATTISGARH 492001 \| RAIPUR \| CHHATTISGARH \| 492001	₹38.9 L	L1	Qualified MSE, Category: General
2	GTI INFOTEL PRIVATE LIMITED L2₹41.3 L+₹2.4 L (6.17%)Qualified 2ND FLOOR S 2 POCKET S PHASE II OKHLA OKHLA NEW DELHI DELHI 110020 \| SOUTH EAST DELHI \| DELHI \| 110020	₹41.3 L+₹2.4 L (6.17%)	L2	Qualified
3	CYFUTURE INDIA PRIVATE LIMITED L3₹51.3 L+₹12.4 L (31.8%)Qualified G1 227 228 H1 236 239 SITAPURA INDUSTRIAL AREA JAIPIUR RAJASTHAN 302022 \| JAIPUR \| RAJASTHAN \| 302022	₹51.3 L+₹12.4 L (31.8%)	L3	Qualified
4	MILDAIN SOLUTIONS LLP L4₹53.7 L+₹14.8 L (38.0%)Qualified PLOT NO 1 GROUND FLOOR FILM CITY SECTOR 16A NOIDA FILM CITY SECTOR 16A NOIDA 201301 C BLOCK MARKET NOIDA GAUTAM BUDDHA NAGAR \| GAUTAM BUDDHA NAGAR \| UTTAR PRADESH \| 201301	₹53.7 L+₹14.8 L (38.0%)	L4	Qualified MSE
5	GO 2 MARKET INDIA PRIVATE LIMITED L5₹61.5 L+₹22.6 L (58.1%)Qualified 147 IST FLOOR TYP A PKT 1 SECTOR 25 ROHINI DELHI DELHI 110085 \| NORTH WEST DELHI \| DELHI \| 110085	₹61.5 L+₹22.6 L (58.1%)	L5	Qualified MSE, Category: General

Tender Value

Refer Docs

EMD Value

₹4 L

Closing Date

1 Jun 2023, 5:00 pmClosed

Work Description

Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite

Tender Information

Tender ID

4797625

Reference Number

GEM/2023/B/3475381

Tender Type

Two Packet Bid

Product Category

Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite,Call Centre Servic

Form of Contract

GeM Contract

Period of Work

1 days

Location

Delhi; New Delhi

Evaluation Method

Total value wise evaluation

Bid Type

SERVICE

Source Website

Subscribe to view

Awarded Items

GEMC-511687721952246

Awarded to PATIO DIGITAL PRIVATE LIMITED

₹38.9 L

Services

Service	Profile / Skill	Billing	Quantity	Unit Charge	Amount
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216
Call Centre Service - Per Seat Basis	-	quarterly	-	-	1729728
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216
Call Centre Service - Per Seat Basis	-	quarterly	-	-	216216

Documents Required

2 documents required · 2 mandatory

RequiredExperience Criteria

RequiredBidder Turnover

Eligibility Criteria

Experience

3 yrs

Min Turnover

₹3

Purchase Preferences

MSE Purchase PreferenceMSE EMD ExemptionMII Purchase PreferenceStartup Exemption

Items & Quantities

Item	Delivery Location	Qty	Delivery
Call Centre Service - Per Seat Basis - Cloud based call center solution; Offsite	-	75	-

Total: 75

Fee & Financial Details

EMD Fee Amount

₹4 L

Important Dates

Last Activity

7 Jul 2023

Published

22 May 2023

Bid Opening

1 Jun 2023

Stage Documents

Award of Contract

contract_GEMC-511687721952246.pdf

GEM_CONTRACT • 0.11 MB

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Documents

bid_4797625.pdf

GEM_BID

Work Item Documents

gtc.pdf

OTHER

Ready to Participate?

Download all tender documents and submit your bid

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Company

PATIO DIGITAL PRIVATE LIMITED

L1₹38.9 LQualified

501 WALLFORT OZONE FAFADIH CHOWK BILASPUR ROAD FAFADIH RAIPUR CHHATTISGARH 492001 | RAIPUR | CHHATTISGARH | 492001

GTI INFOTEL PRIVATE LIMITED

L2₹41.3 L+₹2.4 L (6.17%)Qualified

2ND FLOOR S 2 POCKET S PHASE II OKHLA OKHLA NEW DELHI DELHI 110020 | SOUTH EAST DELHI | DELHI | 110020

CYFUTURE INDIA PRIVATE LIMITED

L3₹51.3 L+₹12.4 L (31.8%)Qualified

G1 227 228 H1 236 239 SITAPURA INDUSTRIAL AREA JAIPIUR RAJASTHAN 302022 | JAIPUR | RAJASTHAN | 302022

MILDAIN SOLUTIONS LLP

L4₹53.7 L+₹14.8 L (38.0%)Qualified

PLOT NO 1 GROUND FLOOR FILM CITY SECTOR 16A NOIDA FILM CITY SECTOR 16A NOIDA 201301 C BLOCK MARKET NOIDA GAUTAM BUDDHA NAGAR | GAUTAM BUDDHA NAGAR | UTTAR PRADESH | 201301

GO 2 MARKET INDIA PRIVATE LIMITED

L5₹61.5 L+₹22.6 L (58.1%)Qualified

147 IST FLOOR TYP A PKT 1 SECTOR 25 ROHINI DELHI DELHI 110085 | NORTH WEST DELHI | DELHI | 110085

Service

Profile / Skill

Billing

Quantity

Unit Charge

Amount