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Tender Value
₹50.3 Cr
EMD Value
₹26.6 L
Closing Date
19 Sept 2026, 11:30 amClosed
No
No
Single Packet System
Normal Tender
No
Not Applicable
Lowest to Highest
60 days
Expenditure
Revenue
SRC CHG
92 conditions · 17 needing a document upload
Mandate form for NEFT ( to be filled by the tenderer as per annexure XLI and uploaded)
Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.
Bid Security: (a) The tenderer shall be required to submnit the Bid Security with the tender for the due performance with the stipulation to keep the offer open till such date as specified in the tender, under the conditions of tender.
Any firm recognized by Department of Industrial Policy and Promotion (DIPP) as 'Startups' shall be exempted from payment of Bid Security detailed above.
Labour Cooperative Societies shall submit only 50% of above Bid Security detailed above.
(b) It shall be understood that the tender documents have been issued to the tenderer and the tenderer is permitted to tender in consideration of stipulation on his part, that after submitting his tender he will not resile from his offer or modify the terms and conditions thereof in a manner not acceptable to the Sr.DME/KGP. Should the tenderer fail to observe or comply with the said stipulation, the aforesaid amount shall be liable to be forfeited to the Railway.
(c) If his tender is accepted, this Bid Security mentioned in sub para (a) above will be retained as part security for the due and faithful fulfillment of the contract in terms of Clause 16 of the Standard General Conditions of Contract (GCC Work-2022). The 3.3.1 Bid Security of other Tenderers shall, save as herein before provided, be returned to them, but the Railway shall not be responsible for any loss or depreciation that may happen thereto while in their possession, nor be liable to pay interest thereon.
The Bid Security shall be deposited either in cash through e- payment gateway or submitted as Bank Guarantee bond from a scheduled commercial bank of India in favour of PFA/GRC/SER. The Bank Guarantee bond shall valid for a period of 90 days beyond the bid validity period. A scanned copy of the Bank Guarantee shall be uploaded on e-Procurement Portal (IREPS) while applying to the tender. The original Bank Guarantee should be delivered in person to the official nominated as indicated in the tender document within 5 working days before closing date of bid. Non submission of scanned copy of Bank Guarantee with the bid on e-tendering portal (IREPS) and/or non submission of original Bank Guarantee within the specified period shall lead to summary rejection of bid.
The Tender Security shall remain valid for a period of 90 days beyond the validity period for the Tender.
Micro and Small Enterprises (MSME) registered with District Industries Commission, Khadi and Village Industries Board, Coir Board, National Small Industries Corporation Directorate of Handicraft and Handloom. Any other body Specified by Ministry of MSME are exempted for payment of cost of tender document & Earnest Money deposit. Documentary evidence/certificates in this regard should be uploaded for such exemption. Authority: As per Railway Boards letter no 2016/CE-I/CT/3/MSME, Dated 29- 08-2016
FORMAT FOR EXEMPTION OF COST OF TENDER DOCUMENT & Earnest Money Deposit I/ We am/are Micro and small Enterprise registered from .......... ......... ............................................................... (Body approved by Ministry of MSME) with registration No............................... .............. and terminal validity up to ......................................................for similar service contracts. Certificate in this regard should be attached.
No exemption will be given to the Co-operative Societies in regards to payment of cost of tender document.
Mandate form ECS/NEFT payment is uploaded in Document Section of this tender. This should be filled and submitted, duly certified by the Bank, along with the bid.
Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.
In terms Railway Board letter no. 2017/Trans/01/Policy, Dated 08-02-2018, the Price variation Clause (PVC) will not be applicable in all works contract tenders having value less than Rs.5 Crore. Accordingly Price Variation Clause will not be applicable for this work since the advertised tender value of this work is below Rs. 5 Crores.
The tenderer who has offered lower total cost as compared to tender value by more than 10 %, shall be required to submit additional Performance Guarantee of value equal to half the percentage of tender value by which offer is lower than 10%. (e.g. in a tender costing Rs 100, if contract value is Rs 80, additional Performance Guarantee shall be [0.5x{(100-80)-10}] percentage of tender value.)
Any firm recognized by Department of Industrial Policy and Promotion (DIPP)as 'Startups' shall be exempted from payment of earnest money deposit detailed above.
Subject to exemptions on Bid Security provided as detailed above, the tender must be accompanied by a Bid Security as mentioned in tender document, failing which the tender shall be summarily rejected
Scope of Work is uploaded in Document Section of this tender.
The intending tenderer is advised to study the tender papers carefully and also acquaint himself with the nature of work and the matters pertaining there to. Submission of tender shall be deemed to have done after careful study and examination of tender papers with full understanding of implications thereof.
Engineer shall mean Sr.Divisional Mechanical Engineer/Divisional Mechanical Engineer/ Asst. Divisional Mechanical Engineer Kharagpur SE Railway. Consignee shall mean Sr. Section Engineer (C&W)
The Inspecting officer/Inspector means Engineer or his authorized representative to inspect the work on his behalf.
The tenderers shall keep the offer open for a minimum period as mentioned in NIT from the date of opening of the tender, within which period the tenderers can not withdraw their offer, subject to the period being extended further if required, by mutual agreement from time to time. Any intervention of the above condition will make the tenderer liable for forfeiture of his EMD/security deposit for due performance of the foregoing stipulation.
The tenderers whose tender is accepted shall be required to appear at the office of the Sr.Divl Mechanical Engineer, DRM Office, Kharagpur S.E.Railway in person (or if a Firm or Corporation a duly authorized representative) shall so appear and to execute the contract documents within seven days of the call issued by Engineer. Failure to do so shall constitute a breach of the agreement effected by the acceptance of the tender in which case the full value of the earnest money accompanying the tender shall stand forfeited by the Railway without prejudice to any other rights or remedies.
In the event of any tenderer whose tender is accepted shall refuses to execute the contract documents as herein before provided, the Railway may determine that such tenderer has abandoned the contract and there upon his tender and the acceptance thereof shall be treated as cancelled and the Railway shall be entitled to forfeit the full amount to earnest money and to recover the damages for such default.
If the tenderer(s) deliberately give/gives wrong information in his/their tender or create/creates circumstances for the acceptance of his/their tender, the Railway reserves the right to reject such tender at any stage.
The rates are inclusive of the taxes, levies, duties etc. including Goods & services tax. GST amount against each individual items shown separately.
If the date of opening happens to be a BANDH or Holiday or Natural calamities, the tender will be opened at the same time on the following working day.
The tenderer(s) must keep themselves updated through the website www.ireps.gov.in regarding corrigenda, if any, to the Notice Inviting Tender along with tender documents, which shall be uploaded in the same website and also published in the newspaper.
The tenderer shall submit along with the tender document, documents in support of his/their claim to fulfil the eligibility criteria as mentioned in the tender document. Each page of the copy of documents/ certificates in support of credentials, submitted by the tenderer, shall be self-attested/ digitally signed by the tenderer or authorized representative of the tendering firm. Self attestation shall include signature, stamp and date (on each page). Only those documents which are declared explicitly by the tenderer as "documents supporting the claim of qualifying the laid down eligibility criteria", will be considered for evaluating his/their tender.
The Railway reserves the right to verify all statements, information and documents submitted by the bidder in his tender offer, and the bidder shall,when so required by the Railway, make available all such information,evidence and documents as may be necessary for such verification. Any such verification or lack of such verification, by the railway shall not relieve the bidder of its obligations or liabilities hereunder nor will it affect any rights of the railway there under.
Subsequent to the enactment of GST Act-2017, Railway board vide letter no. 2017/CE-I/CT/4/GST, Dated 23-06-2017 following changes in para (a) of clause 6 have been made to the Indian Railway Standard General Condition of Contract. The revised Para shall be read as under:-
6. Care in submission of tender:- (a)(i) Before submitting a tender, the tenderer will b e deemed t o have satisfied himself by actual inspection o f the site and locality of the works, that all conditions liable to be encountered during the execution of the works are taken into account and that the rates he enters in the tender forms are adequate and all inclusive t o accord with the provisions in Clause-37 o f the Standard General Conditions of Contract for the completion of works to the entire satisfaction of the Engineer.
ii) Tenderers will examine the various provisions of The Central Goods and Services Tax Act, 2017(CGST)/ Integrated Goods and Services Tax Act, 2017(IGST)/ Union Territory Goods and Services Tax Act, 2017(UTGST)/ respective state's State Goods and Services Tax Act (SGST) also, as notified by Central/State Govt & as amended from time t o time and applicable taxes before bidding. Tenderers will ensure that full benefit of Input Tax Credit (ITC) likely to be availed by them is duly considered while quoting rates.
(iii) The successful tenderer who is liable to be registered under CGST/IGST/ UTGST/SGST Act shall submit GSTIN along with other details required under CGST/IGST/ UTGST/ SGST Act to railway immediately after the award of contract, without which no payment shall be released to the contractor. The contractor shall be responsible for deposition of applicable GST to the concerned authority.
(iv) In case the successful tenderer is not liable to be registered under GST/IGST/UTGST/ SGST Act, the railway shall deduct the applicable GST from his/their bills under reverse charge mechanism (RCM) and deposit the same to the concerned authority.
Contractor is to abide by the provisions of Payment of Wages act & Minimum Wages act in terms of Indian Railways General Condition of Contract In order to ensure the same, an application has been developed and hosted on Website 'www.shramikkalyan.indianrailways.gov.in'. Contractor shall register his firm/company etc. and upload requisite details of labour and their payment in this portal. These details shall be available in public domain. The Registration/ updation of Portal shall be done as under:-
(a)Contractor shall apply for onetime registration of his company/firm etc. in the Shramikkalyan portal with requisite details subsequent to issue of Letter of Acceptance. Engineer shall approve the contractor's registration in the portal within 7 days of receipt of such request.
(b)Contractor once approved by any Engineer, can create password with login ID (PAN No.) for subsequent use of portal for all LoAs issued in his favour.
(c)The contractor once registered on the portal, shall provide details of his Letter of Acceptances (LoA) / Contract Agreements on shramikkalyan portal within 15 days of issue of any LoA for approval of concerned engineer. Engineer shall update (if required) and approve the details of LoA filled by contractor within 7 days of receipt of such request.
(d)After approval of LoA by Engineer, contractor shall fill the salient details of contract labours engaged in the contract and ensure updating of each wage payment to them on shramikkalyan portal on monthly basis.
(e)It shall be mandatory upon the contractor to ensure correct and prompt uploading of all salient details of engaged contractual labour & payments made thereof after each wage period.
While processing payment of any 'On Account bill' or 'Final bill' or release of 'Advances' or 'Performance Guarantee / Security deposit', contractor shall submit a certificate to the Engineer or Engineer's representatives that "I have uploaded the correct details of contract labours engaged in connection with this contract and payments made to them during the wage period in Railway's Shramikkalyan portal at 'www.shramikkalyan.indianrailways.gov.in' till ____Month, ____Year
Before submitting a tender, the tenderer will be deemed to have satisfied him self by actual inspection of the site and locality of the works, that all conditions liable to be encountered during the execution of the works are taken into account and that the rates he entered in the tender form are adequate and all inclusive to accord with the provisions of the General Conditions of Contract(Services) 2018 for the completion of work to the entire satisfaction of the engineer.
This tender is governed by General Condition of Contract (Services)-2018 issued by Railway Board with latest amendment and Special condition of contract. The General Condition of Contract(Services)-2018 can be seen on Railway board directorate website www.indianrailways.gov.in.Considering that GCC is a voluminous document, important clauses of GCC (Services) are uploaded in Document Section of this tender. The special condition of contract is uploaded in Document Section of this tender. Wherever the terms of GCC contradicts the Special condition of Contract, in such case Special condition of contract will prevail. Tenderer must go through these conditions before quoting this tender.
Employment/Partnership etc. of Retired Railway Employees:- A.Should a tenderer I.be a retired Engineer of the gazetted rank or any other gazetted officer working before his retirement, whether in the executive or administrative capacity or whether holding a pensionable post or not, in the Engineering or any other department of any of the railways owned and administered by the President of India for the time being, OR
II.being partnership firm / joint venture (JV) / registered society / registered trust etc have as one of its partners a retired Engineer of the gazetted rank or any other gazetted officer working before his retirement, OR
III.being an incorporated company have any such retired Engineer of the gazetted rank or any other gazetted officer working before his retirement as one of its directors AND
IV.In case where such Engineer or officer had not retired from government service at least 1 year prior to the date of submission of the tender THEN
the tenderer will give full information as to the date of retirement of such Engineer or gazetted officer from the said service and as to whether permission for taking such contract, or if the Contractor be a partnership firm or an incorporated company, to become a partner or director as the case may be, has been obtained by the tenderer or the Engineer or officer, as the case may be from the President of India or any officer, duly authorized by him in this behalf, shall be clearly stated in writing at the time of submitting the tender.
B.In case, upon successful award of contract, should a tenderer depute for execution of the works under or to deal matters related with this contract, any retired Engineer of gazette rank or retired gazetted officer working before his retirement in the Engineering or any other department of any of the railways owned and administered by the President of India for the time being, and now in his employment, then the tenderer will ensure that retired Engineer or retired gazetted officer had retired from government service at least 1 year prior to the date of his employment with tenderer and in case he had retired from service within a year then he possesses the requisite permission from the President of India or any officer, duly authorized by him in this behalf, to get associated with the tenderer.
C. Should a tenderer or Contractor being an individual, have member(s) of his family or in the case of partnership firm/ company / joint venture (JV) / registered society / registered trust etc. one or more of his partner(s)/shareholder(s) or member(s) of the family ofpartner(s)/shareholder(s)having share of more than 1%in the tendering entityemployed in gazetted capacity in the Engineering or any other department of the railway, then the tenderer at the time of submission of tender, will inform the authority inviting tenders the details of such persons.
Note:-If information as required as per 16.a), b), c) above has not been furnished, contract is liable to be dealt in accordance with provision of clause 62 of Standard General Condition of contract.
This tender is governed by General Condition of Contract- 2020(Works) issued by Railway with latest amendment and Special condition of contract. The General Condition of Contract- 2020 (Works) can be seen on Railway board [civil engineering directorate]website www.indianrailways.gov.in.Considering that GCC is a voluminous document, only some important clauses of GCC are uploaded in Document Section of this tender. The special condition of contract is uploaded in Document Section of this tender. Wherever the terms of GCC contradicts the Special condition of Contract, in such case Special condition of contract will prevail. Tenderer must go through these conditions before quoting this tender.
(a) I/We am/are a Startup firm registered by ........................ Department of Industrial Policy and Promotion (DIPP) and my registration number is ................ valid upto ...................... (Copy enclosed) and hence exempted from submission of Bid Security.
The tenderer is advised to read the scope of work and tender conditions and also visit the site of work before quoting the rates. No post tender correspondence will be entertained to enhance the rate on above account.
All the copies of annexure enclosed with the tender should be duly filled in by the tenderer and uploaded in the appropriate columns duly signed and stamped on each page.
Better On-Board Services (OBHS and Linen Distribution) in identified trains of SER through Empaneled Firms for a period of Two Years
SER-OBHS-REFORMS-2026~SER
SER-OBHS-REFORMS-2026
Special Limited
Service - General
24 Months
Paschim Medinipur, West Bengal
₹25,000
₹26.6 L
19 Sept 2026
4 Sept 2026
5 Sept 2026
30 items across 8 schedules
| # | Description | Unit | Qty | Rate | Amount |
|---|---|---|---|---|---|
| — | — | — | 14,62,22,319 | ||
| — | — | — | 3,01,13,832 | ||
| Manpower cost of EHK for OBHS | — | 358498.00 | — | — | |
| — | 1517758.0 0 | Per workstatio n-hour | — | ||
| Manpower cost of Janitor for AC & Non-AC Coaches for OBHS | — | — | — | 11,61,08,487 |
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