Selection of Telecom Service Provider for KSRTC, BMTC, NWKRTC & KKRTC

a)The bidder should have Unified Access Service License (UASL) /Cable Modem Termination System (CMTS) License to set up and operate Cellular Services in India and should have valid 3G/4G/5G license issued by the Department of Telecommunications. They must have been in commercial operation with GSM based cellular services in Karnataka circle for last 3 years.b)The bidder should be a ISO-9001-2015 for operations, Maintenance and expansion of optical fiber network, ISO 14001, OHSAS 18001 and ISO 27001-2013 or latest for Information Security Management System encompassing all information assets and processes utilized for provision of data centre facility and IT services certified Company.c)The bidder should have state of art Network Management Center and Network Operation Center. The bidder must have facility for providing customer support at Bangalore and all district Head Quarters and Taluka places for troubleshooting round the clock at locations where the Mobile Connections are required. Address and contact telephone numbers of the Contact/Customer Care Centre for the same should be provided along with the offer. Separate Customer Assistance Manager shall be deputed to KSRTC for attending to the issues.d)Bidder should have minimum annual average annual turnover of Rs.2 Crores turnover with positive net worth during previous continuous three years i.e for 2021-22, 2022-23 and 2023-24. Duly supported by the Audited Statement of Accounts i.e., Manufacturing / Trading and Profit & Loss Account, Balance Sheets for all the three years.e)The Bidder should submit experience certificate/Work orders/satisfactory certificate from clients of similar contracts of at least 3 (three) CUG group of at least 1000 connections per contract for minimum one year either from Public Sector or Government sector or Corporate Sector or MNC.f)The tenderer should also submit GST registration certificate issued by department of Commercial Tax.g)Tenderers who have been blacklisted by any of the Government Organization/Public sector undertaking for breach of contract shall not be considered.h)The bidder should agree for Mobile Number portability at Free of Cost.