Rate Contract EOI for Selection of partner for Computerization of OPD/IPD/Emergency Counter Registration Services in Delhi based Government Hospitals

EOI Name Rate-Contract EOI Document for Selection of partner to provide HIMS, Registration Counter Service and Manpower Services in Hospitals

EOI Ref No TCIL/OPR/109/2025

Package A & B - Mandatory Quotation - No of Counters [OPD, IPD, Emergency Registration and Manpower Services]

Package Head No of Counters No of Counters No of Counters

Per Counter per Month rate without GST in INR Per Counter per Month rate without GST in INR Per Counter per Month rate without GST in INR

Package-A Manpower {Minimum Wages criteria to be fulfilled by successful Bidder} – No need to quote

Administrative Cost excluding application software component* [B]

Package-B Software Componenet - OPD/IPD/Reporting etc. or other Application Software Charges (Offline & Online Mode)

*Note: 1) Component to be covered a)Purchase/ Maintenance of Computer Hardware, valid licenses (MS Office/Antivirus etc.), accessories etc. b)Purchase/ Maintenance of Printer, Cartridge etc c)LAN setup/Extension, Internet charge and any other charges towards network connectivity d)Supervisor and reliever staff cost e)Uniform and ID Card Cost f)Relieving staff g)Stationary etc. h)Or any kind of components mentioned in SoW 2) Assuming 10 Days Implementation period and 3 Years AMC Period 3) Payment Terms - Monthly Billing 4) If e-hospital is to be implemented (From T0 or in-between) then Package-B cost shall not be payable to the bidder. 5) Bidder shall submit the undertaking that proposed solution shall be white label to TCIL. 6) Manpower work is to be done by bidder who shall be implement Package A. Minimum Wages criteria as per Govt. guidelines should be filled by Bidder. Whenever minimum wages rates are revised, reimbursement will be at revised rate (As notified by Govt time to time). Others: •Lowest Bidder in each head of each Package (A & B) shall be selected for rate contract valid for 3 years. •Successful Bidder shall act as a consortium/backend partner when jointly participating in client’s tender subject to fulfill technical & eligibility criteria mentioned in Client’s tender or where work has been been/being awarded to TCIL. •Security deposit shall be Rs. 5 Lakhs valid for entire empanelment duration for successful bidders. •TCIL decision on any issue shall be final and binding. •Successful bidder for Package-A shall be responsible for end-to-end implementation of work in co-ordination with successful bidder of Package-B. Minimum Wages criteria as per Govt. guidelines should be filled by Bidder. Whenever minimum wages rates are revised, reimbursement will be at revised rate (As notified by Govt time to time).