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| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | L1₹25 LAccepted-AOC | ₹25 L Quoted ₹8.9 L | L1 | Accepted-AOC L1 |
| 2 | L2₹52.5 L+₹43.6 L (490.3%)Rejected-AOC | ₹52.5 L+₹43.6 L (490.3%) | L2 | Rejected-AOC L2 |
| 3 | Rejected-Technical | - | - | Rejected-Technical Disqualify |
| Sl No | Description | Qty | Unit | Pinnacle Telesevices Priavte limited L1 | GRAYMATRIX SOLUTIONS PRIVATE LIMITED L2 |
|---|---|---|---|---|---|
| 1.00Project Delivery and Implementation | |||||
| 1.01 | Monthly rate for Customization of Cloud based Omni-channel chatbot as per scope of work mentioned in the RFP | 36 | Months | - | 10,000 ₹3,60,000 Lowest |
| 1.02 | Monthly rate for Subscription of cloud based Omni-Channel chatbot and setup of WhatsApp business Account | 36 | Months | - | 1,25,000 ₹45,00,000 Lowest |
| 2.00Conversation Type | |||||
| 2.01 | Marketing | 1,00,000 | Nos | 0.98 ₹98,000 | 0.79 ₹79,000 Lowest |
| 2.02 | Utility | 25,00,000 | Nos | 0.31 ₹7,75,000 | 0.12 ₹3,00,000 Lowest |
| 2.03 | Authentication | 50,000 | Nos | 0.31 ₹15,500 | 0.12 ₹6,000 Lowest |
| 2.04 | Service | 1,50,000 | Nos | - | - |
Tender Value
Refer Docs
EMD Value
₹30,000
Closing Date
7 Oct 2025, 2:30 pmClosed
Pune Municipal Commissioner
PMC Shivajinagar Pune 411005
Selection of Omni Channel Chatbot Solution Provider for Pune Municipal Corporation (PMC) for 3 Years
2025_PMCP_1216661_1
PMC/IT/2025/5
Open Tender
Support/Maintenance Service
Lump-sum
1095 days
PMC
Please refer Tender documents.
2 documents required · 2 mandatory
₹1,359
₹30,000
PMC IT Department
11 Jun 2026
10 Sept 2025
8 Oct 2025
10 Sept 2025
7 Oct 2025
10 Sept 2025
12 Sept 2025
Amount
Project Delivery and Implementation
Monthly rate for Customization of Cloud based Omni-channel chatbot as per scope of work mentioned in the RFP
Monthly rate for Subscription of cloud based Omni-Channel chatbot and setup of WhatsApp business Account
Conversation Type
Marketing
Utility
Authentication
Service
GRAYMATRIX SOLUTIONS PRIVATE LIMITED (BID ID -6867892)
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tech_bid_open.pdf
tech_eval.pdf
fin_bid_open.pdf
boq_comp_chart.xlsx
xlsx
fin_eval.pdf
aoc.pdf
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