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Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | L1₹498.2 CrQualified LG A 5 TO 8 LOWER GROUND FLOOR ART GUILD HOUSE PHOENIX MARKET CITY LBS MARG KURLA MUMBAI MUMBAI MAHARASHTRA 400070 | MUMBAI SUBURBAN | MAHARASHTRA | 400070 | L1 | Qualified | |
| 2 | L2₹599.5 Cr+₹104.6 Cr (21.1%)Qualified 3 3 2 BELLANDUR GATE SARJAPUR MAIN ROAD BALLANDUR BANGALORE BANGALORE SOUTH KARNATAKA INDIA 560103 | BANGALORE | BANGALORE SOUTH | KARNATAKA | 560103 | L2 | Qualified | |
| 3 | L3₹1396.5 Cr+₹901.6 Cr (182.2%)Qualified | L3 | Qualified | |
| 4 | Disqualified | - | Disqualified Category: General | |
| 5 | Disqualified A 14 15 SECTOR 59 NOIDA 201301 UP INDIA | NOIDA | GAUTAM BUDDHA NAGAR | UTTAR PRADESH | 201301 | - | Disqualified Category: General |
Tender Value
₹498.2 Cr
EMD Value
₹8.5 Cr
Closing Date
9 Mar 2026, 4:00 pmClosed
Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
Custom Bid for Services - RFP for Procurement of Next Gen Contact Center Services Similar Category Call Centre Service - Per Seat Basis
8555422
GEM/2025/B/6862075
Two Packet Bid
GeM Contract
New Delhi, Delhi
Total value wise evaluation
SERVICE
Awarded to AEGIS CUSTOMER SUPPORT SERVICES PRIVATE LIMITED
₹498.2 Cr
| Service | Profile / Skill | Billing | Quantity | Unit Charge | Amount |
|---|---|---|---|---|---|
| Custom Bid for Services | - | monthly | Project/Lumpsum Based | 4981798501.66 | 4981798501.66 |
8 documents required · 8 mandatory
₹200 Cr
| Item | Delivery Location | Qty | Delivery |
|---|---|---|---|
| Custom Bid for Services - RFP for Procurement of Next Gen Contact Center Services Similar Category Call Centre Service - Per Seat Basis | - | - | - |
Assistant General Manager, HO: CPPD, Punjab National Bank,CPPD, Head Office, 5 Sansad Marg, New Delhi 110 001, (Agm)
₹8.5 Cr
17 Sept 2026
7 Nov 2025
9 Mar 2026
contract_GEMC-511687700434941.pdf
GeM contract · Paid plans only
Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.
bid_8555422.pdf
GEM_BID
1762425507.xlsx
OTHER
1762425644.pdf
OTHER
1762425657.pdf
OTHER
1762426210.pdf
OTHER
1762426414.pdf
OTHER
8555422.pdf
OTHER
BuyerATC_9af89409-0ace-4e31-9c001762439675644_CPPD5193195.docx
OTHER
list-of-categories-where-trials-are-allowed_1712126171.pdf
OTHER
gtc.pdf
OTHER
1762425507.xlsx
GEM_OTHER • 0.02 MB
1762425644.pdf
GEM_OTHER • 0.10 MB
1762425657.pdf
GEM_OTHER • 0.10 MB
1762426210.pdf
GEM_OTHER • 0.03 MB
1762426414.pdf
GEM_OTHER • 0.14 MB
8555422-17624264813505.pdf
GEM_OTHER • 0.10 MB
BuyerATC_9af89409-0ace-4e31-9c001762439675644_CPPD5193195.docx
GEM_OTHER • 0.57 MB
list-of-categories-where-trials-are-allowed_1712126171.pdf
GEM_OTHER • 0.52 MB
gtc.pdf
GEM_OTHER • 0.70 MB
corrigendum_4070942.pdf
PDF • 0.04 MB
corrigendum_4042197.pdf
PDF • 0.04 MB
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