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Tender Value
₹19.1 Cr
EMD Value
₹25 L
Closing Date
17 Jul 2026, 5:00 pmClosed
Chief General Manager CRMS
Office of the CGM CRMS APDCL Bijulee Bhawan Guwahati
Appointment of an agency for operating the APDCL Customer Call Centre
2026_APDCL_52846_1
APDCL/CGM_CRMS/CCC/2026/194
Open Tender
Manpower Supply
Turn-key
730 days
Guwahati
Please refer Tender Documents
2 documents required · 2 mandatory
₹12,000
Yes
₹25 L
Yes
9 Jul 2026
26 Jun 2026
20 Jul 2026
26 Jun 2026
17 Jul 2026
10 Jul 2026
This is a percentage-rate BOQ. The schedule below shows estimated quantities and rates. Bidders quote a single percentage above or below the total estimated cost.
| Sl No | Description | Qty | Unit | Est. Rate | Est. Amount |
|---|---|---|---|---|---|
| 1Manpower Resources | |||||
| 1.1 | Centre Head | - | Nos | 34,000 | - |
| 1.2 | Team Lead | - | Nos | 28,000 | - |
| 1.3 | Agent Payscale-1 | - | Nos | 21,000 | - |
| 1.4 | Agent Payscale-2 | - | Nos | 20,000 | - |
| 1.5 | Agent Payscale-3 | - | Nos | 19,000 | - |
| 1.6 | Agent Payscale-4 | - | Nos | 18,000 | - |
| 1.7 | Service Charge(Monthly) | - | Nos | - | - |
| 1.8 | Employer's PF @12% + EDLI @0.5% | - | Nos | - | - |
| 1.9 | Employer's ESIC @3.25% | - | Nos | - | - |
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RFP.pdf
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