Maharashtra

AOC

Services

Support/Maintenance Service

Operations and Maintenance of SAP Systems of BMC

Municipal Corporation of Greater Mumbai

Worli Data Center | Mumbai, Maharashtra

Amount: Refer DocsCloses: 13 Dec 2023Closed

Bids

3 Bids7 Mar 2024

#	Company	Amount	Rank	Status
1	L1₹94 CrAccepted-AOC THIRUVALLUR TAMIL NADU 600095 INDIA \| CHENNAI \| TAMIL NADU \| 600095	₹94 Cr	L1	Accepted-AOC Responsive L1 Bidder
2	L2₹96.3 CrRejected-Finance	₹96.3 Cr	L2	Rejected-Finance Responsive Second Lowest Bidder
3	Rejected-Technical	-	-	Rejected-Technical Non-Responsive

Tender Value

Refer Docs

EMD Value

₹1.8 Cr

Closing Date

13 Dec 2023, 4:00 pmClosed

Tender Inviting Organisation

Name

Director (IT)

Address

IT Dept., Gr. Floor, Eng. Hub Bldg., Worli, Mumbai - 400018

Work Description

Operations and Maintenance of SAP Systems of BMC

Tender Information

Tender ID

2023_MCGM_938834_1

Reference Number

IT/483829/2023

Tender Type

Open Tender

Product Category

Support/Maintenance Service

Period of Work

1096 days

Location

Worli Data Center

Source Website

Subscribe to view

Eligibility / Pre-Qualification

Please refer Tender documents.

Documents Required

5 documents required · 5 mandatory

Fee

RequiredEMD Fee Receipt (.pdf)

PreQual/Technical

RequiredPrequalification documents as mentioned in the bid (.pdf)

RequiredTechnical qualification documents as mentioned in the bid (.pdf)

Finance

RequiredBill of Quantity with rates (.xls)

RequiredFinancial Proposal Covering Letter (.pdf)

Fee & Financial Details

Tender Fee Amount

₹0

EMD Fee Amount

₹1.8 Cr

Pre-Bid Meeting

Meeting Place

Worli Data Center

Important Dates

Last Activity

7 Mar 2024

Published

30 Aug 2023

Bid Opening

14 Dec 2023

Download Starts

30 Aug 2023

Download Ends

13 Dec 2023

Submission Starts

30 Aug 2023

Clarification Period

30 Aug 2023 - 21 Sept 2023

Pre-Bid Meeting

14 Sept 2023

BOQ Preview

•

Amount

•

Operations of SAP Systems incl Centralized Help Desk / Chatbot Support

•

Carrying out operations (for 1 Lump Sum x 36 Months)

•

Helpdesk Support (for 1 Lump Sum x 36 Months)

•

Training (One session of one day for 7 hours)

•

Maintenance incl Enhancements using Change Requests

•

Development of Chatbot for Support (incl licences and implementation)

•

Manpower for Maintenance (Change Requests)

•

Project Manager (1 No x 36 Months)

•

SAP Net weaver (Basis) Administrator (1 No x 36 Months)

•

SAP ABAP on HANA (8 Nos x 36 Months)

•

SAP S/4 HANA Simple Finance consultant (2 Nos x 36 Months)

•

SAP- Plant Maintenance Consultant (1 No x 36 Months)

•

SAP MM consultant or S/4 HANA Sourcing and Procurement Consultant (1 No x 36 Months)

•

SAP– Project System Consultant (1 No x 36 Months)

•

SAP – Human Resources Consultant (2 Nos x 36 Months)

•

SAP – Supplier Relationship Management Consultant (1 No x 36 Months)

•

SAP – Real Estate Consultant (1 No x 36 Months)

•

SAP – Citizen’s Portal & Ward Management Consultant/ Customer Relationship Management (For Citizen Services) (2 Nos x 36 Months)

•

SAP – Citizen’s Portal & Ward Management Consultant (For Enterprise / Net weaver Portal) (1 No x 36 Months)

•

SAP S/4 HANA Business Intelligence/Business Objects Consultant (2 Nos x 36 Months)

•

Mobile Developer (2 Nos x 36 Months)

•

Java Developer (1 No x 36 Months)

•

Additional resources - Expert services, Testing Consultant etc. (2 Nos x 36 Months)

•

Hosting Services for SAP and products

•

Hosting Services for 3 Years (For 1 Lump Sum x 36 Months)

•

Promantus India Private Limited

Stage Documents

Technical Evaluation

tech_eval.pdf

PDF

Financial Bid Opening

boq_comp_chart.xlsx

xlsx

Financial Evaluation

fin_eval.pdf

PDF

Award of Contract

aoc.pdf

PDF

Ready to Participate?

Download all tender documents and submit your bid