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| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | H1₹25.7 CrAccepted-AOC | ₹25.7 Cr | H1 | Accepted-AOC Accepted |
| 2 | H2₹26.3 Cr+₹60.2 L (2.34%)Rejected-Finance 43 FF C CENTRE BASANT LOK VASANT VIHAR SOUTH WEST DELHI DELHI 110057 | NEW DELHI | DELHI | 110057 | ₹26.3 Cr+₹60.2 L (2.34%) | H2 | Rejected-Finance Lower QCBS Rank |
| 3 | H3₹26.5 Cr+₹79.3 L (3.09%)Rejected-Finance 206 207 CORPORATE ZONE C21 MALL HOSHANGABAD ROAD MISROD BHOPAL MADHYA PRADESH 462042 | BHOPAL | MADHYA PRADESH | 462042 | ₹26.5 Cr+₹79.3 L (3.09%) | H3 | Rejected-Finance Lower QCBS Rank |
| 4 | Altruist Technologies Pvt Ltd H4₹15.3 Cr−₹10.4 Cr (40.4%)Rejected-Finance | ₹15.3 Cr−₹10.4 Cr (40.4%) | H4 | Rejected-Finance Lower QCBS Rank |
| 5 | H5₹27.8 Cr+₹2.2 Cr (8.38%)Rejected-Finance 3RD FLOOR GANESH GALAXY CITY AYODHYA BYPASS ROAD BHOPAL BHOPAL MADHYA PRADESH 462041 | BHOPAL | MADHYA PRADESH | 462041 | ₹27.8 Cr+₹2.2 Cr (8.38%) | H5 | Rejected-Finance Lower QCBS Rank |
| Sl No | Description | Qty | Unit | We Win Limited L5 | DR ITM Limited L3 | Insight Customer Call Solutions LImited L4 | ILEADS AUXILIARY SERVICES PRIVATE LIMITED L2 | Altruist Technologies Pvt Ltd L1 | TECHNOTASK BUSINESS SOLUTIONS PRIVATE LIMITED L6 |
|---|---|---|---|---|---|---|---|---|---|
| 1.00FINANCIAL PROPOSAL | |||||||||
| 1.01 | Cost per seat per month (including all cost as mentioned in the tender document)
*1 seat equivalent to 2-man shifts | 75 | Month | 48,300 ₹42,74,550 | 46,900 ₹41,50,650 | 47,884 ₹42,37,734 | 41,700 ₹36,90,450 | 27,000 ₹23,89,500 Lowest | 50,708 ₹44,87,658 |
| 1.02 | Call centre executives (CCEs) to be deployed in CM Office (Cost per CCE) | 5 | Month | 23,100 ₹1,36,290 | 21,700 ₹1,28,030 | 23,942 ₹1,41,257.8 | 19,249 ₹1,13,569.1 Lowest | 27,000 ₹1,59,300 | 25,354 ₹1,49,588.6 |
Tender Value
Refer Docs
EMD Value
₹7 L
Closing Date
19 Aug 2024, 3:00 pmClosed
The Director DDTG
IT Bhawan Complex Shimla
Selection of Call Center Agency for Operation and Maintenance of Mukhya Mantri Seva Sankalp Helpline in the State of Himachal Pradesh
2024_DIT_90279_1
DIT-F010/38/2019-IT SECTION-GoHP
Open Tender
Information Technology
QCBS
1826 days
Himachal Pradesh
Please refer Tender documents.
2 documents required · 2 mandatory
₹5,000
The Director
₹7 L
Department of Digital Technologies and Governance
13 Nov 2025
9 Jul 2024
20 Aug 2024
9 Jul 2024
19 Aug 2024
30 Jul 2024
18 Jul 2024
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tech_eval.pdf
fin_bid_open.pdf
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fin_eval.pdf
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