Metro train brake & pneumatic working model and simulator at Metro Railway Training academy.

Special Eligibility Criteria

1. 1

   1. Tenderer(s) should have designed, supplied & commissioned simulator for railways / transportation / defense/ heavy industry sector. These could be driving / operation simulators or maintenance simulators. These simulators should have Microprocessor Logic Simulation/Fault generation and Troubleshooting including Computer based Training / demonstration Modules. 2. The value of past orders should be a minimum of 20% of the estimated value against a single order in the last 10 financial years excluding the current financial year. 3. The simulators supplied earlier should be in use by Railways or Metro Railways or Government units / Organization or Public Sector Undertakings or private / public companies which are listed on stock exchange. These should have been successfully operational for at least one year as on the tender closing date. 4. Tenderer(s) should submit a performance certificate from the user confirming the successful operation of the supplied and commissioned Simulator as specified above. The performance certificate issued by user should not be older that three (3) years from the date of closing of the tender. In Case of foreign OEM, the performance Certificate must havebeen issued by a customer falling under any of the categories as specified at 3 above. Failure to submit this document will be interpreted as a lack of past performance. 5. The tenderer(s)must be the Original Equipment Manufacturer (OEM) & should have valid ISO 9001 Certificate or any equivalent Quality Standard followed in the country of manufacturing for simulators as on the original date of closing of tender, and copy of same should be submitted along with the bid. 6. Bidder other than OEM requires tender specific authorization from OEM. Authorization should be submitted along with bid.

   Document requiredConfirmation required

Check List

1. 1

   Bidders confirm that Rates and other financial terms quoted in relevant columns of financial bid will only be ruling terms for acceptance? Such terms quoted anywhere else should be ignored. [Denial of this condition not recommended.

Commercial-Compliance

1. 1

   CAMC to be done by successful bidder as per clause 30.0 of attached tender document. i.Comprehensive Annual maintenance Contract (CAMC) shall begin from the next day of the expiry of the satisfactory warranty period of three (3) years.

   Document requiredConfirmation required
2. 1.1

   scheduled and unscheduled maintenance : Scheduled Maintenance The Contractor shall perform its Maintenance Obligations at the periodic intervals notified in the Scheduled Maintenance (Preventive Maintenance Program) for the Simulators. The Contractor agrees and acknowledges that it shall be allowed to carry-out Scheduled Maintenance of Simulators in accordance with the procedure set out in the Preventive Maintenance Program or otherwise agreed in advance with the Contractor. The Preventive Maintenance Program submitted by the contractor shall be reviewed by Metro Railway Kolkata and the Simulator demanded shall be made available within the permitted maintenance tolerance limits decided jointly. Unscheduled Maintenance Any maintenance or repair of Simulator, not being Scheduled Maintenance, and arising during the warranty out of any reason including fault, unsatisfactory performance, defects, deficiencies, accident, vandalism, natural calamity, fire, riots, arson, or negligence, shall be undertaken by the Contractor as Unscheduled Maintenance. The Contractor expressly agrees that any and all Unscheduled Maintenance shall be undertaken by them promptly to ensure efficient, safe, and reliable operation of the Simulator. The Contractor shall minimize the Unscheduled Maintenance requirements on the Simulators as it may adversely affect the overall simulator training. Fault means, in relation to a Simulator that such Simulator does not comply with the requirements of the Contract or is not fit to be operated for training services, whether on account of, including but not limited to, a defect, faulty design, faulty materials, bad workmanship or negligence of, or for any other reason which is not solely and directly attributable to Metro Railway Kolkata or occurrence of a Force Majeure Event. In the event any failure occurs which is solely and directly attributable to Metro Railway Kolkata or due to the occurrence of a Force Majeure Event, then Metro Railway Kolkata shall at its sole discretion consider the operational suitability of such simulator and may operate/return such simulator to the Contractor for undertaking Unscheduled Maintenance as required. Any and all Unscheduled Maintenance shall form part of Maintenance Obligations and shall be undertaken by the Contractor.

   Confirmation required
3. 1.2

   Unscheduled Maintenance due to Fault(s): : Unscheduled Maintenance due to Fault(s): Maintenance arising on account of Fault(s). Unscheduled Maintenance solely and directly attributable to Metro Railway Kolkata. The Contractor shall determine the cost & time required of such repair work and share the same with Metro Railway Kolkata along with the basis of the assessment of the repair cost &time and Metro Railway Kolkata shall bear such costs. Metro Railway Kolkata can however ask the Contractor to review its assessment of cost or repair time based on its own experience, good industry practices, and or other inputs from third- party suppliers/manufacturers. The contractor shall however be obliged to share its internal costing and pricing details in order to reach a mutual agreement expeditiously. The Contractor shall be fully responsible to ensure availability of adequate competent manpower for carrying out all maintenance and overhauling activities during the Maintenance Period

   Confirmation required
4. 2

   Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

   Document optional

1. 1

   Firm will have to submit quotation with a validity for a minimum period of 90 [Ninety] days otherwise their offer will be summarily rejected