Supply, Installation, Testing, Commissioning and Integration of Biometric Access Control System (BACS)

B. Information of Authorized Signatory / Contact Person............................................................

E. Format for Power of Attorney for Signing of the Proposal .....................................................

F. Undertaking letter as per Ministry of Finance Memorandum No. : F.No.6/18/2019-PPD

dated 23.07.2020 and Office Memorandum No. : F.18/37/2020-PPD dated 08.02.2021 .....

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

1. Notice Inviting Bid

Surat Municipal Corporation (SMC)

Muglisara, Surat – 395003, Gujarat.

www.suratmunicipal.gov.in

Notice Inviting Bid for Supply, Installation, Testing,

Commissioning and Integration of

Of Biometric Access Control System

[SMC-ISD-BACS-01-2026]

Bid for Supply, Installation, Testing, Commissioning and Integration of Biometric Access

Control System (BACS) for Surat Municipal Corporation (SMC) is invited online on

https://smctender.nprocure.com from the bidder meeting the basic eligibility criteria as stated in the

Bid Fee (Non-refundable) • Rs. 1770/- (Rs. 1500/- + 18% GST) (by DD or

Banker’s Cheque only)

EMD • Rs. 30,000/- (by DD or Banker’s Cheque only)

Online Bid Start Date • 11/03/2026

Online Bid End Date (Last Date • 04/04/2026 up to 18:00 hrs.

of Online Submission of Bids

with all necessary documents as

per tender document

requirement in soft copy)

Online Pre-bid Conference to • Bidders shall have to post queries by email to

Bidders [email protected] on or before

Submission (in Hard Copy) of • In sealed envelope strictly by RPAD/Postal Speed

Bid Fee, EMD and Affidavit Post on or before 13/04/2026 upto 18:00 hrs. to

the Chief Accountant, Surat Municipal

Corporation, Muglisara, Surat – 395003, Gujarat.

• Bidders have to submit Price bid and Technical Bid online along with all necessary

documents as per tender document requirement in electronic format only on

https://smctender.nprocure.com website till the Last Date & time for Online

The right to accept/reject any or all bid(s) received is reserved without assigning any reason thereof.

Deputy Commissioner

Surat Municipal Corporation

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Surat Municipal Corporation (SMC)

Supply, Installation, Testing, Commissioning and Integration of

Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Online Bid Start Date

Online Pre-Bid Conference

Online Bid End Date

(Last Date of Online Submission of Bids)

Last Date of Physical Submission of Bid Fee, EMD & Affidavit

Information Systems Department (ISD)

Sign, Stamp & Bid for Supply,

Surat Installation,

Municipal Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

Muglisara, Surat-395003 [SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

2. Key Events & Dates

Event Target Date

Notice Inviting Tender SMC-ISD-BACS-01-2026

Bid Availability Start from 11/03/2026 upto 04/04/2026 up to 18:00 hrs.

Bid Fee Bid Fee of Rs. 1770/- (Rs. 1500/- + 18% GST) by Demand Draft

or Banker's Cheque of any scheduled/nationalized bank payable

at Surat in favour of Surat Municipal Corporation.

EMD Rs. 30,000/- by Demand Draft or Banker's Cheque only.

Online Bid Start Date 11/03/2026

Online Pre-bid Bidders shall have to post queries by email to

Conference to Bidders [email protected] on or before 20/03/2026,

Online Bid End Date On or before 04/04/2026 up to 18:00 hrs.

(Last Date of Online

Submission of Bids with

all necessary documents

as per tender document

requirement in soft

Submission (in Hard In sealed envelope strictly by RPAD/Postal Speed Post on or

Copy) of Bid Fee, EMD before 13/04/2026 up to 18:00 hrs. To the Chief Accountant,

and Affidavit Surat Municipal Corporation, Muglisara, Surat – 395003, Gujarat.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

3. Instructions for the Bidder

3.1. Availing Bid Documents

Blank bid documents can be downloaded from the web site

https://smctender.nprocure.com up to the date and time mentioned in the Online Bid

Invitation Notice SMC-ISD-BACS-01-2026.

3.2. Addenda & Corrigenda

If required, the Addenda and Corrigenda will be issued and the same will form the

part of the original bid documents and shall override any contradicting effects in the

original bid document.

3.3. Submission of Price Bid and Technical BID

The price bid and the technical bid containing all the relevant supporting documents

must be submitted online only on https://smctender.nprocure.com on or before the

last date of submission of the bid. No documents except the Bid Fee, EMD to be

accepted in hardcopy. It is advised to keep the softcopy of the relevant documents

ready and upload the same in advance on https://smctender.nprocure.com with

respect to this tender to avoid issues if any.

All the relevant softcopy should invariably follow the (n)Code portal's specific

requirements pertaining to file types, file size, file name length, etc.

o File Types: Files with only .pdf, .doc, .txt, .xls, .ppt, .pps, .png, .gif, .jpg, .zip, .rar

extension can be uploaded.

o File name: It should not be more than70 characters. Special Characters Like (‘% @

<>:*? | & ~ ^) are not permitted.

o File size: Single file size should not be more than 3 MB.

The bid document (duly signed and stamped) in hard copy shall be submitted by the

successful bidder upon intimation from SMC.

3.4. Pre-bid Queries

A prospective Bidder requiring any clarification on the tender document may submit

his queries, via email, to the following e-mail id on or before 20/03/2026 up to 16:00

Email Id for submission of queries: [email protected]

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

The queries must be submitted in the following format:

Bidder’s Request for Clarification

Name and Address of the Name and Position of Contact Details of the Organization /

Organization submitting Person submitting Authorized Representative

request request

Sr. Bid Reference(s) Content of Bid requiring Points of clarification required

No (Section, Page) clarification

3.5. Bid Fee & Earnest Money Deposit (EMD)

• The bidder should pay non-refundable Bid Fee of Rs.1770/- (Rs. 1500/- + 18%

GST) and EMD of Rs. 30,000/- by separate Demand Draft or Banker's Cheque of

any scheduled/nationalized bank payable at Surat in favour of Surat Municipal

• Failure to submit Bid Fee, EMD as required shall lead to the bid being rejected

3.6. The bid should be filled in legibly, clearly indicating the figures and its value in words

3.7. Online Submission of the Technical Bid:

The bidder will be required to upload the duly signed, stamped and notarized

colour scanned copy of below mentioned documents in the same order of sequence

online on smc.nprocure.com during e-tendering process.

1. Scan copy of work order / Completion certificate/ Contract certificate issued by

client clearly specifying Bidders Name, details of Work, Date of issue of respective

document satisfying the eligibility criteria as per Section-4, Clause-4.1 & Section

(duly notarized)

2. Scan copy of work order / Completion certificate/ Contract / Performance

certificate issued by client clearly specifying Bidders Name, details of Work, Date of

issue, amount of contract/work order value satisfying the eligibility criteria as per

Section-4, Clause-4.2 & Section 5 (duly notarized)

3. Scan copy of Authorization letter from OEM as per MAF format specified at

Section – 9, Part – C (Form – A: Authorization Letter from OEM) satisfying the

eligibility criteria as per Section-4, Clause-4.4 & Section 5. (duly notarized)

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

4. Scan copy of Compliance letter/ Self-declaration / Undertaking for not be black-

listed / debarred by bidder as per Section – 9, Annexure-D, satisfying the

eligibility criteria as per Section-4, Clause-4.5 & Section 5 (duly signed & stamped)

5. Scan copy of Tender (Bid) Fee satisfying the eligibility criteria as per Section-4,

Clause-4.6 & Section

6. Scan copy of EMD satisfying the eligibility criteria as per Section-4, Clause-4.6 &

7. Scan copy of Solvency Certificate amounting 20% of the consideration of the

Contract from a scheduled/nationalised bank satisfying the eligibility criteria as per

Section-4, Clause-4.7 & Section 5. (duly notarized)

8. Scan copy of duly filled Section – 8 [Technical Specification] must be on OEM’s

letter head as per Section 4, Clause 4.8 & Section 5 (duly notarized).

9. Scan copy of duly filled Section – 8 [Technical Specification] must be on Bidder’s

letter head as per Section 4, Clause 4.9 & Section 5 (duly signed & stamped)

10. Undertaking letter as per Section 9, FORM – C must be on Bidder’s letter head as

per Section 4, Clause 4.10 & Section 5 (duly notarized).

11. Undertaking letter as per Section 9, FORM – D must be on OEM’s letter head as

per Section 4, Clause 4.11 & Section 5(duly signed & stamped)

12. Scan copy of Information of Authorized Signatory / Contact Person as per Section

9 Annexure A & B. (duly signed & stamped).

13. Scan copy of Affidavit (on non-judicial stamp paper of Rs. 300 and duly notarized,

Page no. 51) Bidder is also required to send hardcopy of the same.

14. Technical details/brochures/specification sheet of bided/offered products as per

Section 6, Clause 6.3. (duly notarized)

15. Scan copy of the Goods & Service Tax (GST) Registration Certificate, PAN Card &

Certificate of Incorporation as per Section 5 Clause 14. (duly notarized)

16. Scan copy of Tender Document along with Addendum & Corrigendum, if any. duly

(signed & stamped)

17. Scan copy of Authorization Letter as per Clause-3.27 (mandatory in case tender

signatory is other than Owner/Partner/MD/ Director/Company Secretary)

18. Scan copy of any other document not mentioned above but required to be

attached as per the tender requirement (Optional).

3.8. Demand Draft for E.M.D. & Tender (Bid) fee shall be submitted in electronic

format through online mode (by scanning) while uploading the bid. This

submission shall mean that E.M.D. & tender fee are received for purpose of

opening of the bid. Accordingly offer of those shall be opened whose E.M.D. &

tender (bid) fee is received electronically. However, for the purpose of realization

of D.D. bidder shall send the D.D. in original through RPAD / Speed post as per

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Clasue-3.11 below so as to reach to Chief Accountant, SMC within 7 days from the

last date of online submission of the bid as per tender notice.

Penaltative action will be taken for not submitting original Demand Draft in the

account department of Surat Municipal Corporation within 7 days from the last

date of online submission of the bid for the first time as mentioned below.

Sr. No. Tender Amount Penalty Amount in Rs.

1. Up to Rs. 1 Crore Rs. 10,000/-

2. More than Rs. 1 Crore and Up to Rs. 10 Crore Rs. 20,000/-

3. More than Rs. 10 Crore and Up to Rs. 50 Crore Rs. 30,000/-

4. More than Rs. 50 Crore and Up to Rs. 100 Crore Rs. 70,000/-

5. More than Rs. 100 Crore Rs. 1,00,000/-

If bidder will not submit the penalty amount within 10 days to Surat Municipal

Corporation and/or bidder will not submit the demand draft in original for the

second time and after, Penaltative action shall be taken for abeyance of

registration and cancellation of E-tendering code for 6 (six) months.

Any documents in supporting of bid shall be in electronic format only through

online (by scanning) & hard copy will not be accepted separately.

3.9. All documents must be coloured scanned to be seen as original. Scanning in black

and white or grey shall not be acceptable.

3.10. All documents must be notarized with clearly displaying stamp, number and

name of the notary.

3.11. Sealing, marking and submission of the Bid Fee, EMD and Affidavit:

The “Bid Fee, EMD and affidavit” shall be put in an envelope containing Bid Fee,

Earnest Money Deposit (EMD) and Affidavit shall be super scribed as “Bid Fee, EMD &

The envelope must be sealed and super scribed and must be sent as under:

Details to be mentioned exactly on sealed envelop

TENDER DETAILS To,

• Notice No.: SMC-ISD-BACS-01-2026 The Chief Accountant,

• Bid for Supply, Installation, Testing,

Surat Municipal Corporation,

Commissioning and Integration of

Biometric Access Control System.

Mahanagar Seva Sadan,

• Last date of Online Submission: Gordhandas Chokhawala Marg,

04/04/2026 up to 18:00 hrs. Muglisara, Surat - 395

• Last date of Physical Submission: Gujarat, INDIA.

The envelope containing EMD, Bid Fee and affidavit must be sent strictly by Postal

Speed Post/ Registered Post AD only so as to reach on or before 13/04/2026 up to

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Bids received in any other manner or mode (like courier, in person, etc.) will not

be considered. SMC won’t be responsible for postal delays.

TECHNICAL BID & PRICE BID

The technical bid & price

bid must be submitted online on

https://smctender.nprocure.com. It should not to be sent physically, if submitted

physically the bid shall be rejected.

3.12. The bidder will be bound by the details furnished to SMC, while submitting the bid or

at subsequent stage. In case, any of such documents furnished by the bidder is found

to be false at any stage, it would be deemed to be a breach of terms of contract

making him/her liable to legal action besides termination of contract.

3.13. Late Bids: Bids not reaching on or before the specified time limit will not be accepted.

3.14. Conditional Bids: All the terms and conditions mentioned herein must be strictly

adhered to by all bidders. Conditional tenders shall not be accepted on any ground

and shall be subject to rejection without assigning any reason.

3.15. Withdrawal of Bids

Bid once filled in, submitted shall not be allowed to be withdrawn till the validity of the

bid remains in force or else the EMD shall be liable for forfeiture.

3.16. Period of Validity

The offer should be valid for acceptance for a minimum period of 180 days from the

date of opening of the Price Bid. If required, SMC may request the bidder to have it

extended for a further period.

3.17. Language of Bids

The bids prepared by the bidder shall be in the English language. The supporting

documents in language other than English/Hindi/Gujarati must have its English

translation (which is to be duly attested by the bidder), for purposes of interpretation

of the bid, the English translation shall govern.

3.18. Right to Accept or Reject Any Bid or All Bids

SMC reserves the right to accept or reject any bid and annul the bidding process and

reject all bids at any time prior to award of contract, without thereby incurring any

liability to the affected bidder or bidders or any obligation to inform the affected

bidder or bidders of the ground for SMC’s action.

3.19. EMD will be forfeited and agency will be debarred from SMC, if

3.19.1. The bidder has furnished any false information / fabricated document / made

misleading or false representation under the bidding process.

3.19.2. If tenderer withdraws the tender within validity period or deny to accept

award/ work order or deny to submit security deposit and enter into contract

3.20. Firm Prices & Bid Currency

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Prices quoted must be firm and final and shall not be subject to any upward

modifications, on any account whatsoever. Prices shall be expressed in Indian Rupees

3.21. Costs to be Borne by Bidder

All costs and expenses (whether in terms of time or money) incurred by the bidder in

any way associated with the development, preparation and submission of the bid,

including but not limited to attendance at meetings, discussions, demonstrations, etc.

and providing any additional information required by SMC, will be borne entirely and

exclusively by the bidder.

3.22. Acceptance of Terms & Conditions

The bidder will, by taking participation in the bidding process and submitting the bid

documents, be deemed to have thoroughly read, studied and understood the bid

documents including scope of work, the terms and conditions, instructions, etc.

referred there in and the same are acceptable to the bidder.

3.23. All entries in the bid form should be legible and filled clearly. If the space for furnishing

information is insufficient, a separate sheet duly signed by the authorized signatory

may be attached. However, the interlineations, erasures or overwriting, if any, in the

Technical Bid Application must be attested by the person authorized to sign the bids.

3.24. It is to be ensured that the complete information as required by this office may be

furnished by the bidders in the prescribed format. Formats submitted with incomplete

information and not conforming to the requirements are liable to be rejected.

3.25. The agency will be bound by the details furnished by him/her to SMC, while submitting

the bid or at subsequent stage. In case, any of such documents furnished by the

agency is found to be false at any stage, it would be deemed to be a breach of terms

of contract making him/her liable to legal action besides termination of contract.

3.26. The participation in the online tendering process implies that the bidder has

thoroughly read, studied and understood the instructions of the Bid documents, Scope

of work, formats as well as the terms and conditions referred there in and the same are

acceptable to the bidder.

3.27. Authorized Signatory

For the purpose of submission of the bid, the bidder may be represented by either the

Principal Officer (Owner/MD/Director/Company Secretary) or his duly Authorized

Representative, in which case he/she shall submit a certificate of authority along with

the technical bid. All certificates and documents (including any clarifications sought

and any subsequent correspondences) received hereby, shall, as far as possible, be

furnished and signed by the authorized representative or the principal officer.

3.28. Arithmetical errors will be rectified on the following basis. If there is a

discrepancy between the unit price and the total price that is obtained by multiplying

the unit price and quantity, the unit price shall prevail and the total price shall be

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

corrected. If the supplier does not accept the correction of the errors, its bid will be

rejected. If there is a discrepancy between words and figures, the amount in words will

3.29. Disqualifications: A Bidder shall be disqualified, and Bids will not be considered if

a) Hardcopy envelop does not show on it the reference of bid number and description

as denoted and thus gets opened before due date(s) of opening specified in Notice

b) The Price Bid and Technical Bid is submitted physically which leads to revelation of

prices before the due date of opening of the Price Bid.

c) The Earnest Money Deposit (EMD) & Bid fee is not deposited in the manner

specified above.

d) The Bid documents are not in a language as specified above.

e) The Bid documents are not signed affixing stamp by the authorized signatory.

f) The Bid documents submitted are incomplete and/or ambiguous in any respect.

g) Non-compliance of provisions and requirements of the Bid documents.

h) Any or all correction(s) or pasted slip(s) is/are not initialled, authenticated by the

i) The Bid documents are not submitted in the manner specified in the bid document.

j) Eligibility criteria are not met with.

k) Any form of canvassing/lobbying/influence/query regarding short listing, status, etc.

will result in a disqualification.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

4. Eligibility Criteria

The bidder must possess the requisite experience, strength and capabilities in providing the

equipments necessary to meet the broad requirements, as described in the bid document.

The bidder interested in being considered for this bid must meet the following eligibility

4.1. The bidder should have completed at least 3 years of experience/operation in the field

of supply, installation, Testing, and Commission of Biometric Access Control System

from bid start date.

4.2. The bidder should have completed/undertaken assignments of Supplying, Installing,

Testing and Commissioning of Biometric Access Control System in last 3 years as on

tender publishing date with:

Single order worth Rs. 24,00,000 (Twenty-Four lacs)

Two orders worth Rs. 15,00,000 (Fifteen Lacs) each.

Three orders worth Rs. 12,00,000 (Twelve lacs) each.

4.3. Bidder should have a minimum average annual turnover of Rs. 9,00,000/- (Rs. Nine

Lac only) for last three financial years i.e., FY 2022-23, FY 2023-24, FY 2024-25.

4.4. The bidder shall be the manufacturer/OEM or the bidder should be duly authorized by

the manufacturer/OEM to supply the goods/equipments specified in this bid by

submitting MAF format as per Section 9 Annexure C (Form A: Authorization Letter

from OEM) for Item 1,2,3 & 4 of Section-8 Technical Specifications.

4.5. The bidder should not be blacklisted / debarred by any of the Government or Public

Sector Units in India as on the date of the submission of the tender as per Section

4.6. The bidder should furnish Bid Fee and an Earnest Money Deposit (EMD) as per Section-

3, Clause No. 3.5.

4.7. The bidder should furnish Solvency Certificate amounting 20% of the consideration of

the Contract from a scheduled/nationalised bank.

4.8. The bidder should furnish Duly filled Technical Specification must be submitted on

OEM’s letter head. The same must be duly signed and stamped by authorized person.

4.9. The bidder should furnish Duly filled Technical Specification must be submitted on

Bidder’s letter head. The same must be duly signed and stamped by authorized

4.10. Undertaking letter as per Section 9, FORM – C On letterhead of Bidder.

4.11. Undertaking letter as per Section 9, FORM – D On letterhead of OEM.

Bidders who wish to participate in this bid will have to register on https://smctender.nprocure.com Further bidders who wish to

participate in online bids will have to procure Digital Certificate as per Information Technology Act 2000 using which they can sign

their electronic bids. Bidders can procure the same from (n) code solutions – a division of GNFC Ltd., or any other agency licensed

by Controller of Certifying Authority, Govt. of India. Bidders who already have a valid Digital Certificate need not procure a new

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Digital Certificate.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

5. Indicative list of Documents to be submitted

The bidder will be required to upload the duly signed, stamped and notarized colour

scanned copy of below mentioned documents online on

https://smctender.nprocure.comto ascertain the claims made. Following is the indicative

list of documents that are to be submitted.

# Description of Requirement Proof Required to be Submitted

1. The bidder should have completed at least 3 Copy of work order / Completion

years of experience/operation in the field of certificate/ Contract certificate

supply, installation, Testing, and Commissioning issued by client clearly specifying

of Biometric Access Control System from bid Bidders Name, details of Work, Date

start date. of issue of respective document.

(duly notarized).

2. The bidder should have completed/undertaken Copy of work order / Completion

assignments of Supplying, Installation, Testing certificate/ Contract / Performance

and Commissioning of Biometric Access Control certificate issued by client clearly

System in last 3 years as on tender publishing specifying Bidders Name, details of

date. Work, Date of issue, amount of

Single order worth Rs. 24,00,000 (Twenty-Four lacs) contract/work order value for each

OR Respective document.

Two orders worth Rs. 15,00,000 (Fifteen Lacs) each. (duly notarized)

Three orders worth Rs. 12,00,000 (Twelve lacs) each.

3. Bidder should have a minimum average annual Audited Balance sheet of Last

turnover of Rs. 9,00,000/- (Rs. Nine Lac only) for Financial Years / certificate of

last three financial years i.e., FY 2022-23, FY auditor (duly signed, stamped and

2023-24, FY 2024-25. notarized)

4. The bidder shall be the manufacturer/OEM of Submit Authorization letter from

the Biometric Access Control System specified. In OEM as per MAF format specified

the case the bidder is not manufacturer/OEM, at Section – 9, Part – C (Form – A:

the bidder should be duly authorized by the Authorization Letter from OEM).

manufacturer/OEM to supply the (duly notarized)

goods/equipments by submitting

Manufacturer's Authorization as per Section

Annexure C, Form A. For Item 1,2,3 & 4 of

Section-8 Technical Specifications.

5. The bidder should not be blacklisted / debarred Compliance letter/ Self-declaration

by any of the Government or Public Sector Units / Undertaking by bidder as per

in India as on the date of the submission of the Section – 9, Part-D, Form–B.

tender as per Section 9 Annexure D. (duly signed & stamped)

6. EMD & Bid Fee. As per Section 3, Clause 3.5.

7. The bidder should furnish Solvency Certificate Solvency Certificate as per Section–

amounting 20% of the consideration of the 7, Item No 7.7.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Contract from a scheduled/nationalised bank. (duly notarized)

8. Compliance with technical specification as Duly filled technical specification

mentioned in Section – 8. must be submitted on OEM’s letter

head. The same must be duly

signed and stamped by authorized

(duly notarized)

9. Compliance with technical specification as Duly filled technical specification

mentioned in Section – 8. must be submitted on Bidder’s

letter head. The same must be duly

signed and stamped by authorized

(duly signed & stamped)

10. Undertaking letter as per Ministry of Finance Section 9, FORM – C on Bidder’s

on Bidder’s letter head letter head. Duly filled, signed &

11. Undertaking letter as per Ministry of Finance Section 9, FORM – D on OEM’s

on OEM’s letter head letter head. (duly notarized)

12. Information of Authorized Signatory / Contact Self-Declaration in this regard by

Person as per Section 9, Annexure A & B. the authorized signatory of the

bidder. (duly signed & stamped)

13. Product literature Technical details/brochures/

datasheets/ specification sheet of

bided/offered products. (duly

14. Goods & Service Tax Registration Nos., PAN No Copy of the Goods & Service Tax

& Details of Certificate of Incorporation. (GST) Registration Certificate, PAN

Card& Certificate of Incorporation.

(duly notarized)

15. Affidavit (on non-judicial stamp paper of Rs. 300 Affidavit (on non-judicial stamp

and duly notarized, Page no. 51) paper of Rs.

(duly notarized)

16. Copy of Tender Document along with Duly signed and stamped.

Addendum & Corrigendum, if any.

* Note: Additional documents other than above if any, required for supporting the claims

made by the bidder should be attached.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Surat Municipal Corporation (SMC)

Supply, Installation, Testing, Commissioning and Integration

Of Biometric Access Control System

[SMC-ISD-BACS-01-2026]

Online Bid Start Date

March 11, 2026 Bid

Online Bid End Date

(Last Date of Online Submission of Bids)

Last Date of Physical Submission of Bid Fee, EMD & Affidavit

Information Systems Department (ISD)

Surat Municipal Corporation

Muglisara, Surat-395003

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

6. Scope Of Work

6.1. The prices/charges quoted should also include:

a. Field Infrastructure & Connectivity: Provision of all necessary field-to-controller

cabling—including FRNC (Flame Retardant Non-Corrosive) power cables, shielded

signal cables for electromagnetic locks, and data patch cords—along with all

connectors and software drivers required for the Biometric Access Control System

(BACS). The bidder must ensure complete hardware-software compatibility and

seamless integration across the SMC-provided network infrastructure.

b. Comprehensive Warranty: Five-year onsite back-to-back OEM warranty coverage

for each BACS item, inclusive of all services and the replacement of all parts and

modules. The warranty period for each item shall commence from the date of

delivery/supply to SMC.

c. Delivery & Installation Services: Delivery and installation of the supplied BACS

hardware at various SMC offices or designated entry points. The bidder shall, as

instructed by SMC, undertake the transfer, installation, removal, and re-installation

of the biometric readers and associated locking mechanisms without exception

throughout the contract period.

d. Relocation Support: In the event of SMC office shifting, demolition, relocation, or

renovation, the bidder shall carry out the complete transfer of BACS equipment.

This includes the uninstallation/unmounting, shifting, and

reinstallation/remounting of biometric modules, electromagnetic locks, and

associated power/network equipment from one location to another as many times

as required during the contract period, without any additional cost to SMC.

e. Logistics & Insurance: All costs associated with Transit Insurance, Freight, and

loading/unloading charges up to the final designated SMC site locations.

f. System Integration & Configuration: The supply, installation, testing,

commissioning, and end-to-end integration of all delivered biometric items with

the existing active and passive network infrastructure provided by SMC.

g. Staggered Implementation: SMC may instruct the successful bidder to deliver BACS

equipment in bulk initially. Subsequently, SMC may issue directions for the

installation of one or more units from the available stock in a staggered manner,

based on the requirements of new SMC locations or the site readiness of existing

locations. The bidder shall execute all such installation and configuration activities

throughout the contract period without any additional cost to SMC.

6.2. The entire scope of supply, installation, testing, commissioning, and integration of all

items listed in this bid shall be awarded to one single successful bidder only. The

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

selected bidder shall be solely responsible for supplying the entire quantity of all items

at the approved rates.

6.3. Technical details/Datasheets/Manuals of goods to be supplied shall be submitted

along with the Bid.

6.4. The agency shall extend all the benefits to the SMC such as free samples of products,

materials, goods, articles including any kind of discount, rebate, commission, incentives

normally offered to any other buyer in the form of gift or otherwise as part of the sales

promotion scheme(s). If any such sales promotion scheme(s) is /are already launched

for the product and is/are in force while the Bid process is on, mention of details of

such scheme(s) must be made explicitly in the offer.

6.5. The liability as to any damages and/or loss otherwise to any movable or immovable

properties, assets during loading, unloading, installation, Uninstallation,

shifting/Transfer or otherwise during the period of supply, whether knowingly or

unknowingly done or occurred shall be made good forthwith to the SMC by the

Awardee agency upon a communication made therefore.

6.6. Hardware Replacement and Infrastructure Retrofitting: The successful bidder shall

be responsible for the complete decommissioning, safe removal, and cataloging of all

existing legacy readers (Suprema). These units shall be replaced with the proposed

Retrofit Biometric Readers. The bidder must ensure that the installation is structurally

sound and aligned with the existing architectural aesthetics.

6.7. Controller Migration: In conjunction with the reader replacement, the bidder shall

migrate the existing cabling from the legacy readers to the new Multi-Door

Controller/Panel (The Bridge). The goal is to reuse the functional wiring already in place

while shifting the communication and data flow to the new system:

6.7.1. Physical mounting of new panels in designated locations.

6.7.2. Professional termination of all field wiring (Power, Readers, and Locks).

6.7.3. Full configuration and integration with the centralized Integration & Management

Software (The Platform).

6.8. Pre-Bid Site Survey & Quantity Validation: Bidders are encouraged to conduct a

comprehensive Site Survey of all designated locations prior to the Pre-Bid Conference.

To facilitate this, a coordinated site visit is scheduled for 18-03-2026 at 11:00 am.

Bidders must register for this survey at least 24 hours in advance by emailing

[email protected] to ensure effective planning. If a bidder identifies

any discrepancies or variations in the estimated quantities of hardware (e.g., Readers,

Controllers, or Mounting Headers) during this visit, they must submit a formal query

during the Pre-Bid meeting. Subject to authority approval, validated changes will be

officially updated via a Corrigendum/Addendum, ensuring the final Bill of Quantities

(BoQ) reflects actual site requirements before price bid submission.

6.9. Utilization of Existing Infrastructure:

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

6.9.1. Feasibility Assessment: Prior to new installation, the Bidder shall conduct a thorough

continuity and integrity test of the existing field cabling (e.g. Cat6, Power cables). If the

cable fails the test or does not support RS-485 OSDP / Wiegand protocols, the bidder

must replace the cable at no extra cost to SMC, utilizing the existing conduits.

6.9.2. Mandatory Reuse: Wherever the existing cabling/wiring is found to meet the technical

standards and distance requirements of the new system, the Bidder must utilize the

same to minimize structural conduit work and project costs.

6.9.3. Refurbishment: If existing wiring is used, the Bidder must re-terminate all ends using

fresh lugs/ferrules and provide new labelling/tagging for the entire circuit

6.10. Mounting Compatibility and Aesthetics: The new Retrofit Biometric Readers must be

installed using customized mounting plates if the existing "Suprema footprint" or wall

cut-outs are larger than the new hardware. The bidder shall ensure a clean,

professional finish with no exposed holes, gaps, or damaged wall surfaces.

6.11. Decommissioning and Asset Handover: The Selected Bidder shall be responsible for

the systematic decommissioning of the existing Biometric Access Control System

(BACS) across all designated locations. All dismantled hardware, including but not

limited to Master/Slave Controllers/ Readers, EM Locks, and Power Supply Units, must

be inventoried and handed over to the SMC (Surat Municipal Corporation) in "as-is"

condition. A formal "Asset Handover Report" signed by the Engineer-in-Charge shall

be a prerequisite for the release of the installation phase payment.

6.12. Unified System Integration & Operational Continuity:

6.12.1. Full-Scale Integration Responsibility: The Selected Bidder is responsible for the

complete replacement of the legacy system and the seamless integration of all

hardware components into a single, centralized Integration & Management Software

(The Platform). The scope of integration covers the following:

6.12.1.1. Replacement Infrastructure: Full integration of the Retrofit Biometric Reader and

Multi Door Controller/Panel (The Bridge) used in legacy migration areas.

6.12.1.2. New Infrastructure: Full integration of the Biometric Master Terminal (Standard)

and Networked Biometric Reader (Standard).

6.13. Service Level Agreement (SLA): Upon commissioning of the Biometric Access Control

System (BACS), the successful agency shall ensure maximum uptime and operational

readiness of all supplied hardware and software throughout the 5-year

warranty/contract period. Any reported technical issues or hardware failures must be

attended to and resolved within one working day from the time of reporting,

6.13.1. The agency shall repair or replace faulty biometric master terminals, slave readers,

electromagnetic locks, power supplies, or controllers. All replacements must be with

new compatible components of the same or higher configuration/technology.

6.13.2. The agency is responsible for the ongoing installation, mounting, unmounting, and

shifting/transfer of biometric modules and locking mechanisms across various SMC

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

locations as required, multiple times during the contract period, ensuring seamless

integration with the network at the new location.

Failure to comply with the resolution timelines shall attract a penalty, deducted from

the amount payable or the Security Deposit, for each day of downtime as follows:

Delay of 1 to 3 working days Penalty at 0.5% of the product cost per day

Delay Beyond 3 working days Penalty at 1% of the product cost per day

If any component which is supplied by the successful bidder (e.g., a specific fingerprint sensor

reader, EM lock etc.) exhibits recurring failures, the bidder shall replace the entire unit with a

new, compatible device of the same or higher configuration at no additional cost to SMC. The

bidder shall manage the entire lifecycle of the issue, including OEM coordination, ticket

generation, and onsite troubleshooting. SMC reserves the right to conduct conformity tests on

any supplied goods at any time; the agency must provide full cooperation and necessary tools

for such audits.

6.14. Project Timelines, Implementation & Liquidated Damages (LD)

6.14.1. Project Execution Period: The Successful Bidder (Agency) shall complete the

delivery, installation, testing, commissioning, and system integration of all hardware

and software components—forming a comprehensive, end-to-end solution—within a

strict period of 45 Calendar Days from the date of issuance of the Work Order (WO) or

Purchase Order (PO).

6.14.2. Scope of Completion: The "Complete Solution" is defined as the successful

integration of all Biometric Master Terminals, Networked Biometric Readers, Retrofit

Biometric Readers, and Multi-Door Controllers with the Integration & Management

Software (The Platform), including the successful migration of legacy infrastructure and

6.14.3. Liquidated Damages (Penalty for Delay): In the event the Agency fails to deliver

the complete solution within the stipulated 45-day timeframe, a penalty (Liquidated

Damages) of 0.2% of the total contract value shall be levied for each day of delay.

6.14.3.1. The penalty shall be calculated on the total value of the contract, including all

hardware, software, and services.

6.14.3.2. Maximum Cap: The total penalty for delay shall not exceed 10% of the total

contract value. Reaching this cap may lead to the termination of the contract at the risk

and cost of the Agency.

6.15. Replacement of Faulty Existing Hardware Components (On-Demand): Due to the

operational nature and mechanical wear-and-tear of access control hardware, the

Selected Bidder shall be responsible for the replacement of faulty existing hardware

components which are already installed and were not originally supplied by the

successful bidder including, but not limited to, EM Locks (1200 lbs / 600 lbs), Push-to-

Exit Switches (Exit Buttons), and Back Boxes for Exit Switches, as and when required

during the implementation or maintenance phase.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

6.15.1. Standard of Replacement: All such replacements must be executed using new,

approved hardware that meets the original technical specifications.

6.15.2. Financial Terms: These replacements shall be billed as per the approved unit rates

quoted by the bidder in the financial bid of this tender.

6.15.3. Verification: Any replacement of these components must be pre-authorized by the

SMC Official based on a joint physical inspection of the faulty hardware."

6.15.4. SLA for Replacement: Upon identifying or being notified of any faulty existing

hardware, the Bidder must complete the replacement within specified timeline from

the date of reporting the instance to the bidder. Failure to comply with this timeline

will attract penalties as per the Service Level Agreement (SLA) defined in point 6.13 of

6.16. Fixed-Rate Contract (5-Year Validity): The approved unit rates of the selected bidder

for each specific item shall be established as a Fixed Rate Contract for a period of

years. SMC shall utilize these rates for any future expansion of the BACS solution or for

the replacement of any existing items (including those not originally procured under

this specific bid) whenever a repair or upgrade is required across the SMC premises.

6.17. Absolute Completeness of the Solution: The Successful Bidder shall be responsible

for providing a fully functional, end-to-end integrated Biometric Access Control System

as detailed in this Bid. Any miscellaneous items, accessories, or services—including but

not limited to specialized mounting hardware, power adapters, interface converters,

connectors, specialized cabling, insulation tapes, fasteners, software patches, API

licenses, or firmware updates—that are not explicitly mentioned in the Bill of Quantities

(BoQ) but are essential for the successful operation and integration of the proposed

system, shall be provided by the Successful Bidder. All such incidental costs shall be

borne entirely by the Bidder with no additional financial implication or cost escalation

to SMC. The Bidder is deemed to have assessed the site requirements in their entirety

before the submission of the bid.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

7. General Terms & Condition

7.1. OEM / Implementation Partner Participation Criteria: The Original Equipment

Manufacturer (OEM) of the Access Control System must be a globally recognized

leader in the manufacturing and supply of electronic access control and biometric

security systems. To ensure long-term stability and reliability for the SMC project, the

OEM is required to have a minimum of five (5) years of active experience in the

industry and must demonstrate a proven track record through the successful

deployment of similar high-security systems in at least three (3) enterprise or

government organizations.

i. Authorized Representation: The bidder must be the Original Equipment

Manufacturer (OEM) or an Authorized System Integrator/Service Partner for the

specific biometric hardware and access control software quoted.

ii. Product Certification Requirements: To maintain international safety and

performance standards, all hardware offered under this bid must meet specific

certification benchmarks. Standard Access Control Devices must carry CE, FCC, or

RoHS compliance to ensure electromagnetic compatibility and environmental

safety. For Biometric Devices, the scanners must meet high-fidelity imaging

standards such as STQC, FBI PIV, or FAP certification (or their recognized

international equivalents) to guarantee accurate fingerprint matching for at least

3,000 users. Additionally, all Power Supply units must be CE or UL certified, while all

Networking Equipment must adhere to IEEE standard compliance for seamless

integration into the SMC network.

iii. Manufacturer’s Authorization Form (MAF): The bidder is required to submit a

Manufacturer’s Authorization Form (MAF) from all relevant OEMs (Biometric

Terminals, Locking Mechanisms, and Management Software) stating that the bidder

is authorized to quote their products and provide "Authorization Letters from OEM"

(as per Section-9, Form 'A') (as per Section-9, Form 'A').

iv. Product Lifecycle and Obsolescence Management: All hardware provided

(Biometric Master Terminals, Slave Readers, and Controllers) must be the latest

released products from the OEM. The equipment must not be on the 'End of Sale'

or 'End of Support' list for at least 5 years from the date of commissioning. If any

hardware part, model, or software subscription becomes unavailable from the OEM

during the contract period, the bidder must provide an equivalent or higher

configuration model/version—maintaining all specified features—at no additional

v. Singularity of Proposal: Bidders shall specify only one specific make and model

for each component (e.g., Master Terminal, Slave Reader, EM Lock). Providing

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

multiple options or "equivalent" lists within the technical bid is strictly prohibited

and will lead to disqualification.

vi. Proof of Concept (PoC) & Demonstration: As part of the technical evaluation,

SMC reserves the right to demand a live Demonstration or Proof of Concept

(PoC) of the proposed BACS. The bidder must demonstrate full functional

integration, including fingerprint/card enrolment, network communication via

WiFi/LAN, fail-safe fire alarm integration, and centralized report generation. Failure

to successfully demonstrate the quoted features as per SMC's configuration

requirements will result in the technical rejection of the product.

7.2. The bidder must submit the “Self-Declaration” as per the Performa of Compliance

Letter (as per Form 'B').

7.3. The offer/Price Bid should be valid for acceptance for a minimum period of 180 days

from the date of opening of the Price Bids. If desired by SMC, it will have to be

extended for a further period also.

7.4. The right to reject accepts any/all Bids(s) without assigning any reason thereof is

7.5. In case the quoted Item is not available in the market, the bidder will have to supply

Product with Equivalent or Higher Specs/Version replacement of that Item in the

quoted cost in the same time duration with prior approval of SMC. No “End of Life”

product should be quoted to minimize such instances till the bid validity (Make &

Model quoted by the bidder should be available till the bid validity, duly supported for

spares/OEM support for 5 years).

7.6. Security Deposit:

The successful agency will be required to place Security Deposit @ 5% of the

consideration of the Contract by Demand Draft or Banker's Cheque Payable at Surat

in favour of Surat Municipal Corporation of any scheduled/nationalized bank within

10 days from the date of notice of award of contact, failing which a penalty @

0.065% of the amount of security deposit will be imposed for delay of each day. The

EMD placed may be considered for conversion towards the security deposit and

amount falling short of the required amount shall be payable. No interest shall be paid

on Earnest Money Deposit and/ or Security Deposit placed.

7.7. Solvency Certificate

Along with the technical bid documents, the bidder should submit Solvency Certificate

of not less than 20% of the consideration of the Contract from a

scheduled/nationalized bank. The Solvency Certificate should valid and should not

be older than one year from the bid start date.

7.8. In case, the awardee i.e. the selected agency fails to supply specified quantity and

quality of goods in time, or the performance of such supply/supplies is/are not found

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

up to the mark or found of an inferior quality vis-à-vis specifications, the security

deposit will be forfeited at once.

7.9. Agreement & Undertaking:

The Awardee i.e. the selected agency will have to enter into an Agreement and submit

an Undertaking with SMC for supply of goods and its/their installation, Commissioning

etc. on a Rs. 300/- stamp paper (or of appropriate amount) each of Government of

Gujarat at the agency's own cost within 10 (Ten) working days (of SMC) period from

the date of Notice of Award. No claims for payments will be entertained without

completion of this process.

7.10. TAX LIABILITY

GST (Goods & Service Tax) has come in existence from 1st July 2017. Contractor /

Successful Bidder is bound to pay any amount of GST prescribed by the Govt. of India

as per the Terms of Contract agreed upon during the course of execution of this

During the course of execution of Contract, if there is any change in Rate of GST

(Goods & Service Tax) by the Government, the same shall be reimbursed / recovered

separately by SMC, subject to the submission of Original Receipt / Proof of the

amounts actually remitted by the Successful Tenderer / Contractor to the Competent

Authority along with a Certificate from Chartered Accountant of Contractor /

Successful Bidder certifying that the amount of GST paid to the Government and the

same shall be intimated / submitted / claimed within 30 (Thirty) Days from the date of

payment. Remittance of GST within stipulated period shall be the sole responsibility of

the Successful Bidder / Contractor, failing which SMC may recover the amount due,

from any other payable dues with SMC and decision of Municipal Commissioner shall

be final and binding on the Contractor / Successful Bidder in this regard. Further, the

non-payment of GST to the Government may lead to the termination of contract and

forfeiture of Security Deposit / Performance Guarantee Amount.

If imposition of any other new Taxes/Duties/Levies/Cess or any other incidentals etc. or

any increase in the existing Taxes/Duties/Levies/Cess or any other incidentals etc.

(excluding GST) are imposed during the course of the contract, the same shall be borne

by the Contractor/Successful Bidder Only, in no case SMC shall be liable for the same.

The contractor will submit the invoice to the SMC having GSTIN of SMC mentioned

therein and the taxes shall be shown separately on the face of the invoice so as to

claim as ITC by SMC.

Surat Municipal Corporation GST No. is 24AAALS0678Q1ZE.

7.11. It shall be noted that the lowest rate(s)/price(s) will not be the sole criterion for

accepting Bid for any of the goods but emphasis will be given to the quality of the

products and even the readiness to offer innovative technology thereof.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

7.12. Any offer/Bid not meeting the terms and conditions mentioned hereinabove will be

liable for rejection without assigning any reason thereof.

7.13. The contract shall be governed by the Laws in India and shall be subject to the

jurisdiction of Surat.

7.14. Bid once filled in, submitted shall not be allowed to be withdrawn till the validity of the

bid remains in force or else the EMD shall be liable for forfeiture. The agency is

expected to examine the Bid Document carefully. Failure to furnish all information

required as per the Bid Document may result in the rejection of the bid.

7.15. The agency will be bound by the details furnished by him/her to SMC, while submitting

the bid or at subsequent stage. In case, any of such documents furnished by the

agency is found to be false at any stage, it would be deemed to be a breach of terms

of contract making him/her liable to legal action besides termination of contract.

7.16. Terms of Payment: SMC will not make any advance payment. Payment will be made

once the ordered products are delivered as specified & after completion required

documentation process. The Security Deposit will be released only after the successful

completion of the minimum warranty period of five years.

• 70% on Full Supply.

• 20% on complete installation/testing/commissioning/integration/activation or

within 30 days of supply/activation in case site condition is not ready due reasons

within control of SMC (whichever is earlier)

• 2.5 % on completion of 1st year of warranty.

• 2.5 % on completion of 2nd year of warranty.

• 2.5 % on completion of 3nd year of warranty.

• 2.5 % on completion of 4th year of warranty.

7.17. Municipal Commissioner, SMC reserves the right to reject, accept any/all bid(s) without

assigning any reason thereof.

7.18. The participation in the online tendering process implies that the bidder has

thoroughly read, studied and understood the instructions of the Bid documents, Scope

of work, formats as well as the terms and conditions referred there in and the same are

acceptable to the bidder.

7.19. The agency will be bound by the details furnished by him/her to SMC, while submitting

the tender or at subsequent stage. In case, any of such documents furnished by the

agency is found to be false at any stage, it would be deemed to be a breach of terms

of contract making him/her liable to legal action besides termination of contract.

7.20. The total penalty could be up to 10% of the Consideration of Contract and the decision

of the SMC shall be treated as final in such cases.

7.21. Consortium or JV or Sub-contracting

The Bidder is NOT allowed to form Consortium or Joint Venture for any specific service

within the scope of the tender. Sub-contracting is also NOT permitted.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

7.22. If it is found that the same firm has submitted multiple bids under different names for

the proposed contract, all such tender(s) shall stand rejected and bid deposit of each

such firm/establishment shall be forfeited. In addition, such firms/establishments shall

be liable, at the discretion of the Municipal Commissioner, SMC for further penal action

including blacklisting.

7.23. Back-office Support: Additional support as and when needed shall be provided from

offsite competent staff of the bidder for specialized repairs, maintenance, configuration

and consultation with no extra cost.

7.24. The bidder shall indemnify SMC from and against any costs, loss, damages, expense,

claims including those from third parties or liabilities of any kind howsoever suffered,

arising or incurred inter alia during and after the Contract period out of:

• any negligence or wrongful act or omission by the bidder or any third party

associated with bidder in connection with or incidental to this Contract; or

• any breach of terms as stated in the bid document, the bidder’s Bid and the

Contract with the bidder

• Any infringement of patent, trademark/copyright or industrial design rights arising

from the use of the supplied goods and related services or any part thereof.

7.25. Force Majeure:

The bidder shall not be liable for any delay or failure of performance of any of its

obligations under or arising out of this contract, if the failure or delay is the result of an

event of Force Majeure. “Force Majeure” means an event beyond the control of the

bidder and not involving the bidder’s fault or negligence, and not foreseeable. Such

events may include, but are not restricted to, acts of the End customer in its sovereign

capacity, wars or revolutions, riot or commotion, earthquake, fires, floods, epidemics,

quarantine restrictions. The bidder shall continue to perform its obligations under the

Contract as far as is reasonably practical and feasible.

Declaration: I/We have thoroughly read, studied and understood the instructions of the bid

documents, formats as well as the terms and conditions referred to hereinabove and the

same are acceptable to me/us.

Place Signature of Authorized Person

Date Designation

Seal/ Stamp Name

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

8. Technical (minimum) Specification

• The Bidder may participate in the bid by quoting for one, more or all the items depending

on his techno-commercial capability to supply & support that range of products. Bidders are

required to mention Make & Model of the product.

• The bidder can quote only one option (i.e. only one product can be quoted) against each

item meeting or exceeding the below mentioned minimum specification.

• The bidder must clearly specify the features of the offered product vis-à-vis specification and

deviation if any in the Column-C and Column-D of Table-I respectively.

• The exact make and model of the product offered must be specified in the Table-I &

Table-II provided.

• The technical spec sheet and the product brochure of the product offered should also be

submitted along with technical bid.

• In case the space provided is not enough then a separate paper as per the format below can

be annexed to the bid. The same must be duly signed and stamped.

• The Technical Specification Compliance Sheet must be submitted separately on OEM’s

letter head as well as on Bidder’s letterhead (for all items). The same must be duly

signed and stamped & notarized as mentioned above by authorized person of respective

• The bidder must ensure that the Master Terminal and Slave Reader are from the same OEM

to ensure 100% hardware compatibility and synchronization of biometric templates. The

communication between devices must be supervised to detect any wire-tampering or device

offline status.

Table-I: Item wise Technical Specifications

Description and Minimum Specification Specification

1. Multi Door Controller/Panel (The Bridge)

The hardware that connects the "Retrofit" readers back to the SMC Network:

• Capacity: Controller shall be an embedded network

controller capable of supporting minimum 2 doors /

readers with onboard processing and offline decision

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

• Reader Inputs: at least 4 * RS-485 Ports (optimized for

OSDP) and/or 4 * Wiegand Ports.

• Input Triggers: 2 * Exit Button, 2 * Door Sensor, 1 * Fire

• Networking: 1 * RJ45 Ethernet Port for Server

• Offline Mode: Must retain all access rules and logs even

if the ICCC Server is offline.

Proposed Model/Part Code:

2. Retrofit Biometric Reader

This security device is installed directly at the door to replace old Suprema units; it uses a

fingerprint and card scanner to capture user data and sends it back to "The Bridge" using

the existing wiring already in place.

• Functional Role: Must transmit biometric and card data

to a centralized Multi-Door Controller.

• Authentication Type: Multi-factor support: Fingerprint,

Mifare Smart Card (13.56 MHz).

• Sensor Technology: Fingerprint sensor ≥500 DPI OR

equivalent certified biometric sensor (FBI PIV / STQC /

FAP certified).

• Interface Protocol: Must support OSDP v2 secure

channel OR equivalent encrypted RS485 communication

• Legacy Support: Includes standard Wiegand (26-bit to

64-bit) output for backward compatibility with existing

legacy controllers.

• Feedback Logic: Features at least a Bi-color LED Bar

(Red/Green) and an internal buzzer to reflect door status

directly from the controller.

• Security Feature: Internal Optical Tamper Sensor to

detect and report unauthorized removal from the

mounting surface to the controller.

• Power Input: 12V DC; must support a wide input range

of 10V DC to 15V DC to compensate for voltage drops

over long retrofit cable runs.

• Power Protection: Integrated Reverse Polarity

Protection (to prevent damage if wired incorrectly during

retrofit) and Over-Voltage/Transient Surge Protection.

• Remote Management: "The reader must allow for

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Remote Firmware Upgrades via the RS-485 data bus

from the centralized management software.

Proposed Model/Part Code:

3. Biometric Master Terminal (Standard)

This all-in-one "Intelligent Edge" device is installed at main entry points to manage the

door's locking logic locally; it features a built-in display for user feedback and connects

directly to the SMC network via a single network cable to sync data in real-time.

• Hardware: Embedded processor with sufficient

resources to support ≥3000 biometric templates and

• Authentication Type: Multi-factor support: Fingerprint,

Mifare Smart Card (13.56 MHz).

• Sensor Technology: Optical/CMOS Scratch-proof

sensor with ≥500 DPI resolution.

• Smart Card Reader: Integrated 13.56 MHz contactless

• Template Capacity: Minimum 3,000 Fingerprint

templates and 10,000 Mifare Card users.

• Transaction Logs: Minimum 1,00,000 local event logs

with FIFO (First-In-First-Out) overwrite.

• Display: Minimum 2.4-inch TFT/LCD Color screen for

user feedback and menu navigation.

• Connectivity: 10/100 Mbps Ethernet with Native PoE

(802.3af/at), Supports TCP/IP and integrated WiFi (802.11

b/g/n) (optional).

• Communication Protocol: TCP/IP, Push Data

technology for real-time server synchronization.

• Hardware Interfaces: 1 x Relay Output (for EM Lock),

x Exit Button Input, 1 x Door Sensor Input.

• Security Feature: Built-in Tamper Switch for alarm

trigger upon unauthorized device removal.

• Power Input: 12V DC, 2A & PoE (Power over Ethernet)

as per IEEE 802.3af/at.

• Auto-Resync: Upon restoration of network connectivity,

the device must automatically synchronize its internal

time and upload any buffered logs to the central

database/software.

• Local Anti-Passback (Offline Mode): The device must

independently track user 'In/Out' status for its assigned

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

door(s) and deny entry if a valid exit has not been

recorded, even when disconnected from the central

• Anti-Pass back (APB): Must support Global Anti-Pass

back logic when paired with the IP-Based Biometric

Access Point (Satellite) for 'In/Out' door monitoring.

• Template Synchronization: The terminal must support

Automatic Template Pushing, allowing a fingerprint

enrolled at the ICCC main desk to be instantly synced to

this terminal via the network.

Proposed Model/Part Code:

4. Networked Biometric Reader (Standard)

This IP-based device is installed as a "Slave" unit to capture biometric data and send it to

the Master Terminal over the network; it enables secure two-way tracking (In/Out) for a

door without the need for a separate exit button.

Authentication Type: Multi-factor: Fingerprint, Mifare

Smart Card (13.56 MHz).

• Sensor Technology: Optical/CMOS Scratch-proof

sensor with ≥500 DPI resolution.

• Smart Card Reader: Integrated 13.56 MHz contactless

• Feedback Logic: Features at least a Bi-color LED Bar

(Red/Green) and an internal buzzer to reflect door status

directly from the master terminal.

• Connectivity: 10/100 Mbps Ethernet (RJ45).

• Security Feature: Built-in Tamper Switch for alarm

trigger upon unauthorized device removal.

• Power Input: 12V DC, 2A or PoE (Power over Ethernet)

as per IEEE 802.3af/at.

Proposed Model/Part Code:

5. Integration & Management Software (The Platform)

This centralized enterprise software shall serve as the unified command centre for all

door hardware, capable of managing a database of at least 3,000 users with real-time

monitoring, automated report generation, and seamless synchronization of biometric

templates across all Master Terminals and Bridge Controllers on the network.

• Architecture: Web-Based Server-Client Architecture

supporting browser-based administration.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

• Database Support: Supports MS SQL Server or

PostgreSQL or equivalent enterprise relational database.

• Fire Alarm Integration: Software must support "Global

Fire Trigger" to release all EM locks instantly

• User Role Management: Granular RBAC (Role-Based

Access Control) - Define specific permissions for

Operators, Guards, Employees, Officers, System Admins

• Biometric Management: Centralized Template

Distribution; Enrollment at one station automatically

syncs fingerprint/card data to all assigned terminals.

• Real-Time Dashboard: Live Event Monitoring with

color-coded alerts (e.g., Green for Access Granted, Red

for Door Forced, Amber for Fire Trigger).

• Reporting: Ability to generate Daily, Monthly, and

Exception reports in PDF/Excel formats; Automated

reporting for Time, Audit Trails, and System Health;

exportable to PDF, Excel, and CSV.

• Map-Based Interface (E-Maps): The software must

feature interactive Vector Maps where operators can

click a door icon on the floor plan to remotely Lock,

Unlock, or view the live status of that specific terminal.

• Anti-Pass back (Global): The platform must support

Global Anti-Pass back logic across the network,

preventing a user from 'tailgating' or passing their

card/phone back to another person to enter the same

• Health Monitoring: Integrated Watchdog Service that

sends an email or SMS alert or equivalent trigger

mechanism to the IT team if any Master Terminal/

Controller/ PoE Switch goes offline for more than

specified time (i.e. 30 seconds).

• Advanced Time-Zone & Privilege Management: The

Platform must provide a centralized scheduling engine

that allows administrators to define and enforce Time-

Based Access Rules; specifically, the capability to

automatically restrict entry at all secondary access points

(Standard and Retrofit Readers) during designated

"Night-Mode" hours (e.g., 23:00 to 06:00), while

maintaining 24/7 operational status for 02 (Two) Main

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Gates. This logic must support a "Global Administrative

Override," ensuring that users with Admin-level

credentials retain unrestricted, 24/7 access to all doors

across the entire ICCC network, regardless of active

schedules or holiday restrictions.

• Integration Protocols: Supports RESTful APIs and SDKs

for 3rd party integration (VMS, Fire Alarm, HRMS/Payroll,

and ICCC Video Wall).

Proposed Model/Part Code:

6. Electromagnetic (EM) Lock - Single Leaf

Holding Force: Minimum 600 lbs (280 kg) static

• Operating Voltage: Dual Voltage: 12V or 24V DC (Auto-

• Current Draw: Approx. 500mA at 12V DC.

• Status Monitoring: Built-in Hall Effect Sensor (Dry

Contacts) for door status (Locked/Unlocked).

• Indicators: Bi-color LED (Red/Green) on the lock body

for visual status.

• Finish: Anodized Aluminium housing with Zinc-plated

armature plate.

• Safety Standard: Fail-Safe (Unlocks immediately upon

• Residual Magnetism: Must feature an "Anti-Residual

Magnetism" kick-off button on the armature.

Proposed Model/Part Code:

7. Electromagnetic (EM) Lock - Double Leaf

• Holding Force: Minimum 1200 lbs (545 kg) total (600

lbs*2 per leaf).

• Operating Voltage: 12V or 24V DC.

• Current Draw: Approx. 900mA at 12V DC (Combined).

• Chassis Design: Single continuous housing for aesthetic

uniformity across the double frame.

• Status Monitoring: Independent "Lock Status" sensors

for both left and right door leaves.

• Safety Standard: Fail-Safe (Unlocks immediately upon

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

• Finish: Anodized Aluminium housing with Zinc-plated

armature plate.

• Residual Magnetism: Must feature an "Anti-Residual

Magnetism" kick-off button on the armature.

Proposed Model/Part Code:

8. Mounting Brackets (L Type)

• Material: High-grade Anodized Aluminium.

• Finish: Anodized Aluminium (Silver/Satin finish) to match

EM lock housing

• Thickness: Minimum 5mm to prevent flexing under

magnetic tension.

• Cable Management: Must feature a pre-drilled wire

guide hole to allow the EM lock's power cable to pass

through the bracket into the frame/duct.

• Adjustability: Slotted mounting holes for precise lateral

alignment of the magnet.

Proposed Model/Part Code:

9. Mounting Brackets (U Type)

• Material: Brushed Stainless Steel or High-grade

Anodized Aluminium.

• Finish: Anodized Aluminium (Silver/Satin finish) to match

EM lock housing

• Protection: Must include pressure-sensitive rubber

gaskets or PVC spacers to prevent direct metal-to-glass

contact and cracking.

• Locking Mechanism: Internal Allen-head grub screws

for a "clean" look with no visible external nuts.

Proposed Model/Part Code:

10. Duct Plate / Mounting Header

• Material: High-grade Anodized Aluminium or Stainless

Steel (Grade 304).

• Finish: Anodized Aluminium (Silver/Satin finish) to match

EM lock housing.

• Thickness: Minimum 3mm to 5mm to prevent bending

under EM Lock tension.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

• Cable Management: Integrated internal "duct" or

hollow channel to conceal all wiring.

• Mounting Type: Universal pre-drilled holes for

Master/Slave devices and EM Lock brackets.

• Security: No visible external screws (uses

internal/bottom grub screws for locking).

Proposed Model/Part Code:

11. Push-to-Exit Switch (Exit Button)

• Material: Brushed Stainless Steel faceplate with a

metallic/alloy button.

• Switch Type: Momentary Push Button (Press to release).

• Contact Rating: Minimum 3A @ 36V DC to handle EM

• Output Contacts: Must provide both NO (Normally

Open) and NC (Normally Closed) contacts.

• Indicator: Optional: Backlit LED (Blue/Green) for visibility

in low-light conditions.

• Mechanical Life: Tested for minimum 5,00,000 cycles of

• Text/Logo: Clear "EXIT" or "PUSH TO EXIT" engraving on

Proposed Model/Part Code:

12. Back Box for Exit Switch

• Material: High-impact ABS Plastic or Zinc Alloy (Zinc

Alloy preferred.

• Mounting Type: Surface mount or Flush/Recessed

mount (as per site requirement).

• Dimensions: Standard 86mm x 86mm (Square) to fit

international standard switches.

• Knockouts: Minimum 2 knockouts for conduit/cable

• Compatibility: Must feature standardized screw-hole

distances to match the Exit Switch faceplate.

Proposed Model/Part Code:

13. Access Control Power Supply (12V DC with Battery Backup)

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

• Input Voltage: 190V - 260V AC, 50Hz.

• Output Voltage: 12V DC (Regulated).

• Current Rating: Minimum 5A to 10A (depending on the

number of locks per Power Supply Unit).

• Battery Backup: Built-in charger for 12V, 7Ah/12Ah

Lead-Acid Battery.

• Protection: Short Circuit, Overload, and Battery Deep

Discharge protection.

• Enclosure: Wall-mountable heavy-duty CRCA steel

cabinet with key lock.

• Indicators: LED status for AC Input, DC Output, and

Battery Charging.

Proposed Model/Part Code:

14. Unmanaged PoE Switch (4-Port)

• Port Configuration: Min 4 * 10/100 Mbps PoE Ports +

• PoE Standard: IEEE 802.3af / 802.3at (PoE+).

• PoE Budget: 60W (30 W max. per PoE port)

• Mounting: Desktop or Wall-mountable; includes

mounting kit for installation inside a 2U/4U field cabinet.

• Operating Temperature: 0 to 40 ˚C (32 to 104 ˚F).

• Operating Humidity: 10% to 90% RH non-condensing.

• Power Supply: External Power Adapter.

Proposed Model/Part Code:

15. Centralized Emergency Fire-Override Module

• Input Interface: Must feature Potential-Free (Dry

Contact) inputs to receive Normally Open (NO) or

Normally Closed (NC) signals from the Fire Alarm Control

• System Architecture: Hardwired Fail-Safe Design - The

unit must be designed such that a loss of power or a

triggered fire signal physically breaks the locking circuit.

• Response Time: Ultra-low latency; must trigger global

door release in < 1000 milliseconds upon receiving the

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

• Monitoring Indicators: Front-panel Status LEDs for

"System Healthy," "Fire Trigger Active," and "Fault/Loop

• Power Backup: Integrated Power Supply Unit (PSU) with

a battery charging circuit to ensure the override remains

functional during a total power failure.

• Reset Mechanism: Features a Manual Key-Reset or a

supervised software reset to re-lock doors only after the

fire marshal clears the alarm.

Proposed Model/Part Code:

16. Mounting Provision on Glass from Ceiling

• Design: Ceiling-suspended telescopic rod

(SS304/Aluminum) to mount readers on glass without

drilling the glass.

• Cable Management: Hollow internal raceway to

completely hide all wires from ceiling to device.

• Stability: Rigid, anti-sway construction with rubber-

gasket clamps to protect glass and prevent vibration

• Completeness: Includes all structural anchors, false-

ceiling trimmings, and hardware for a "zero-gap"

professional finish.

17. All-Weather Biometric Protective Enclosure

• Ingress Protection: Minimum IP65 Rated (Dust-tight

and protected against low-pressure water jets/rain from

any direction).

• Optical Shielding: Integrated Protective Cowl/Hood

(Sunshade) to prevent direct sunlight from "blinding" the

biometric sensor.

• Mounting: Universal back-plate compatible with Pole-

mount or Wall-mount configurations.

• Operational Interface: Front-access design with a High-

Transparency hinged cover, ensuring clear visibility of

the device screen and status LEDs.

18. Secure Proximity Smart Card

• Technology: Contactless IC (Integrated Circuit) Smart

• Operating Frequency: 13.56 MHz (High Frequency)

• Protocol Compliance: Fully compliant with ISO/IEC

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

14443 Type A standards.

• Memory Capacity: Minimum 1 KB (EEPROM) organized

in sectors/blocks.

• Data Retention: Minimum 10 years with a write

endurance of 1,00,000 cycles.

• Encryption: Support for AES-128, 3DES, or equivalent

secure encryption supported by ISO 14443 compliant

• Operating Distance: Up to 100 mm (Depending on the

power of the Biometric Terminal antenna).

• Unique Identifier: 7-byte UID (Unique Identifier) or 4-

byte NUID to prevent card cloning

19. Wiring & Conduits

• Data Cable: Cat6 UTP (Unshielded Twisted Pair) or FTP

(Foiled Twisted Pair) for network/PoE. Must be 100%

Copper (No CCA - Copper Clad Aluminium).

• Power/Lock Cable: Minimum 1.5mm2 Twin-core multi-

strand copper wire to prevent voltage drop over long

distances (especially for 1200 lbs locks).

• Communication (Master-Slave) cable: Shielded

Twisted Pair (STP) for RS-485 to eliminate EMI

(Electromagnetic Interference) from nearby power lines.

• Conduit: All outdoor wiring must be encased in Heavy-

duty PVC Flexible Conduit or EMT (Electrical Metallic

• Glands: Use of PG-9 Waterproof Cable Glands at every

entry point of the Outdoor Box/Duct Plate to prevent

moisture ingress.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Table-II: Summary of Products Proposed

# Description Make, Model, Part Code

1. Multi Door Controller/Panel (The Bridge)

2. Retrofit Biometric Reader

3. Biometric Master Terminal (Standard)

4. Networked Biometric Reader (Standard)

5. Integration & Management Software (The Platform)

6. Electromagnetic (EM) Lock - Single Leaf

7. Electromagnetic (EM) Lock - Double Leaf

8. Mounting Brackets (L Type)

9. Mounting Brackets (U Type)

10. Duct Plate / Mounting Header

11. Push-to-Exit Switch (Exit Button)

12. Back Box for Exit Switch

13. Access Control Power Supply (12V DC with Battery Backup)

14. Unmanaged PoE Switch (4-Port)

15. Centralized Emergency Fire-Override Module

16. Mounting Provision on Glass from Ceiling

17. All-Weather Biometric Protective Enclosure

18. Secure Proximity Smart Card

19. Category-6 cable

20. Heavy-duty PVC Flexible Conduit

21. PG-9 Waterproof Cable Glands

Place: Signature of Authorized Person:

Date: Designation:

Company stamp: Name:

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Surat Municipal Corporation (SMC)

Supply, Installation, Testing, Commissioning and Integration

Of Biometric Access Control System (BACS) Annexure

[SMC-ISD-BACS-01-2026]

Online Bid Start Date Technical

March 11, 2026 Bid

Online Bid End Date

(Last Date of Online Submission of Bids)

Last Date of Physical Submission of Bid Fee, EMD & Affidavit

Sign, Stamp &Information

BidSystems Department

for Supply, (ISD) Commissioning and Integration of

Installation, Testing,

Notary Surat Municipal Corporation Biometric Access Control System (BACS)

Muglisara, Surat-395003 [SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

9. ANNEXURES TO TECHNICAL BID

All the documents listed below shall be annexed to the bid in the prescribed formats along

with the necessary supporting documents to ascertain the claims made by the bidder.

A. Bidder’s Details

1 Details of responding firm/company

a. Name of the Bidder/Supplier

c. Telephone Fax:

e. Are you a Manufacturer /

Authorized dealer / Sub

dealer / Any other

f. Income Tax Number [PAN]

g. Goods & Service Tax (GST)

2 Information about responding firm / Company

a. Address of Head

Quarter/Head Office

b. Address of Registered Office

c. Main Office in Gujarat

d. Office in Surat

e. No. of years of operation in

f. Turnover (figures as per last Yr.-1 (20___ -____)

three audited balance sheets Yr.-2 (20___ -____)

are to be provided) Yr.-3 (20___ -____)

3 Details of Contact Person

Sign, Stamp & Bid for Supply, Installation, Configuration and Integration

Notary Of Networking Equipments

[DC-ISD-Network-01-2026]

Surat Municipal Corporation

d. Telephone No.

4 Details of Authorized Signatory

d. Telephone No.

5 Forum of Business (Select appropriate option and provide the Registration Details along

with attested copies of certificates)

# Forum of Business Yes/ Registration Details Validity Date

No (submit attested copies of

h. Sole Proprietor? (Registration

Number under Shops and

Establishment Act.)

i. Hindu Undivided Family?

j. Partnership Firm?

k. Public Limited Company

under The Companies Act?

l. Private Limited Company

under The Companies Act?

m. State Govt. owned

Undertaking/ Corporation /

n. Central Govt. owned

Undertaking/ Corporation /

o. Co-operative Society?

p. Association of Persons?

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

B. Information of Authorized Signatory / Contact Person

Name Recent Passport Size

Address Photograph

Mobile No. Signature

Web Address Capacity/Designation

Name Recent Passport Size

Address Photograph

Mobile No. Signature

Web Address Capacity/Designation

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

C. Authorization Letter from OEM

FORM – AFORM – A

(To be submitted on OEM’s letterhead duly signed by its Authorized signatory)

Deputy Commissioner

Surat Municipal Corporation,

Muglisara, Surat- 395

Sub : Authorization to a distributor/dealer/channel partner for Bid for Supply, Installation,

Testing Commissioning and Integration of Biometric Access Control System. [SMC-ISD-

Dear Sir/ Madam,

This is with reference to the Notice Inviting Bid for Supply, Installation, Testing, Commissioning, and

Integration of Biometric Access Control System [SMC-ISD-BACS-01-2026].

We _______________________, (name and address of the manufacturer) who are established and

reputed manufacturers of __________________ having factories at __________________ (addresses of

manufacturing / development locations) do hereby authorize M/s _______________________ (Name of

the bidder), who is our reliable <<Specify Status like authorized distributor/ dealer/ channel

partner / implementation partner / Systems Integrator / Service Provider>>to bid, negotiate

and conclude the contract with you against the above mentioned tender for below mentioned

equipment manufactured / developed by us.

# Product Name Make & Model

1. Biometric Master Terminal (Standard)

2. Networked Biometric Reader (Standard)

3. Biometric Master Terminal (Standard)

4. Networked Biometric Reader (Standard)

We herewith certify that the above-mentioned equipment / products are neither end of sale nor end of

the life nor end of support and we hereby undertake to support these equipments till the successful

completion of Warranty/Contract Period for five years from date of delivery/supply/activation.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Yours faithfully,

(Signature of the Authorized Signatory (Signature of the Authorized Signatory

from OEM) from Bidder)

Designation Designation

Business Address: Business Address:

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

D. Bidder’s Details

FO FORM – BRM – B

Performa of Compliance letter

(To be submitted on Bidder’s letterhead duly signed by Authorized signatory)

Deputy Commissioner

Surat Municipal Corporation,

Muglisara, Surat- 395

Sub: Compliance with the bid terms and conditions, specifications and Eligibility Criteria

Ref: Bid for Supply, Installation, Testing, Commissioning and Integration of Biometric Access Control

System (BACS) [SMC-ISD-BACS-01-2026]

With reference to above referred bid, I, undersigned <<Name of Signatory>>, in the capacity of

<<Designation of Signatory>>, is authorized to give the undertaking on behalf of <<Name of the

I/We the undersigned, hereby submit our proposal along with the necessary documents. The

information/documents furnished along with the above application are true and authentic to the best of

my/our knowledge and belief. I / we am / are well aware of the fact that furnishing of any false

information / fabricated document would lead to rejection of my tender at any stage besides liabilities

towards prosecution under appropriate law.

I/We have thoroughly & carefully read, studied and understood the Bid documents and Addenda and

Corrigenda (if any) including the technical specification, terms and conditions, instructions, etc. referred

there in and the same are acceptable to our company.

We hereby confirm that all our quoted items meet or exceed the requirement and are absolutely

compliant with specifications mentioned in the bid document, moreover the items bided are not end of

We hereby confirm that all the components/parts/assembly/software which we shall supply on award of

contract shall be original new components /parts/assembly/software from respective OEMs of the

products and that no refurbished/duplicate/ second hand components/parts/ assembly / software shall

We also explicitly understand that all quoted items meet technical specification of the bid & that such

technical specification overrides the brochures/standard literature if the same contradicts or is absent in

I/We also state that our company is not blacklisted / debarred by any of the Government or Public

Sector Units in India as on the date of the submission of the tender.

Further, I/we agree to abide by all the terms and conditions as mentioned in the bid document without

any condition(s). We have also noted that SMC reserves the right to consider/ reject any or all bids

without assigning any reason thereof.

In case of breach of any tender terms and conditions or deviation from bid specification other than

already specified as mentioned above, the decision of SMC for disqualification will be accepted by us.

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

<<Name of the bidder>>

<<Authorized Signatory>>

<<Stamp of the bidder>>

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

E. Format for Power of Attorney for Signing of the Proposal

ttorney for Signing of the Proposal

(On a Stamp Paper of appropriate value)

(Applicable in case of bid not being signed by the person directly authorized by Board of

Firm. In the latter case, please provide a copy of the relevant Board Resolution signed by

Company Secretary/ Director authorizing the Signatory.)

Deputy Commissioner

Surat Municipal Corporation,

Muglisara, Surat- 395

Ref: Bid for Supply, Installation, Testing, Commissioning and Integration of Biometric Access Control

System [SMC-ISD-BACS-01-2026]

<Bidder’s name>___________________________________________ hereby authorizes <Designated

Representative’s name>________________________________________ to act as a representative of<Bidder’s

name>_____________________________________ for the following activities vide its Board Resolution/Power of

Attorney attached herewith.

To attend all meetings with Surat Municipal Corporation and to discuss, negotiate, finalize and sign any

bid or agreement and contract related to Bid for Supply, Installation, Configuration and Integration

Networking Equipments [SMC-ISD-BACS-01-2026].

Yours faithfully,

<Signature of appropriate authority of the Bidder >

Name of appropriate authority of the Bidder:

<Signature and name of the Designated Representative of the Bidder for acceptance of this

Power of Attorney>

<Name of Bidder > Encl: Board Authorization

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

F. Undertaking letter as per Ministry of Finance Memorandum

No. : F.No.6/18/2019-PPD dated 23.07.2020 and Office

Memorandum No. : F.18/37/2020-PPD dated 08.02.2021

On letterhead of Bidder

Sub: Undertaking as per Office Memorandum No.: F. No.6/18/2019-PPD dated 23.07.2020 &

Office Memorandum No.: F.18/37/2020-PPD dated 08.02.2021 published by Ministry of

Finance, Dept. of Expenditure, Public Procurement division

Ref: 1. Tender No. SMC-ISD-BACS-01-2026.

I have read the clause regarding restriction on procurement from a bidder of a country which shares a

land border with India. I certify that we as a bidder and quoted product from following OEMs are not

from such a country or, if from such a country, these quoted products OEM has been registered with

competent authority. I hereby certify that these quoted products & its OEM fulfils all requirements in

this regard and is eligible to be considered for procurement for Tender No. SMC-ISD-BACS-01-2026.

Sr. No. Item Category Quoted Make & Model

1. Biometric Master Terminal (Standard)

2. Networked Biometric Reader (Standard)

3. Biometric Master Terminal (Standard)

4. Networked Biometric Reader (Standard)

In case I’m supplying material from a country which shares a land border with India, I will provide

evidence for valid registration by the competent authority, otherwise SMC reserves the right to take

legal action on us.

Authorized Signatory of M/s <<Name of Company>>

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

FOR FORM – D – D

On letterhead of OEM

Sub: Undertaking as per Office Memorandum No.: F. No.6/18/2019-PPD dated 23.07.2020 &

Office Memorandum No.: F.18/37/2020-PPD dated 08.02.2021 published by Ministry of

Finance, Dept. of Expenditure, Public Procurement division

Ref: 1. Tender No. SMC-ISD-BACS-01-2026

I have read the clause regarding restriction on procurement from a bidder of a country which shares a

land border with India. I certify that our quoted product and our company are not from such a country,

or if from such a country, our quoted product and our company have been registered with competent

authority. I hereby certify that these quoted products and our company fulfills all requirements in this

regard and is eligible to be considered for procurement for Tender No. SMC-ISD-BACS-01-2026.

Sr. No. Item Category Quoted Make & Model

1. Multi Door Controller/Panel (The Bridge)

2. Retrofit Biometric Reader

3. Biometric Master Terminal (Standard)

4. Networked Biometric Reader (Standard)

In case I’m supplying material from a country which shares a land border with India, I will provide

evidence for valid registration by the competent authority; otherwise, SMC reserves the right to take

legal action on us.

Authorized Signatory of M/s <<Name of Company>>

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

(To be submitted on non-judicial stamp paper of Rs. 300 and duly notarized in Hard Copy)

• I, the undersigned, do hereby certify that all the statements made in the required

attachments are true and correct. I also understand that in case of wrongful / false

information, corporation is entitled to take any civil & criminal punitive action against me /

• The undersigned also hereby certifies that neither our firm M/s

____________________________________ nor any of its constituent partners have abandoned any

work in India nor any contract awarded to us has been rescinded during last five years,

prior to the date of this bid. s

• The undersigned hereby authorize(s) and request(s) any bank, person, authorities,

government or public limited institutions, firm or corporation to furnish pertinent

information deemed necessary and requested by the SMC to verify our statements or our

competence and general reputations, etc.

• The undersigned understands and agrees that further qualifying information may be

requested and agrees to furnish any such information at the request of the SMC.

• The SMC and its authorized representatives are hereby authorized to conduct any inquires

or investigations to verify the statements, documents, and information submitted in

connection with this bid and to seek clarification from our bankers and clients regarding

any individual or authorized representative to any institution referred to in the supporting

information, to provide such information deemed necessary and requested by

representative of Surat Municipal Corporation to verify statements and information

provided in the Tender or with regard to the resources, experience and competence of the

Signed by the Authorize signatory of the firm

Title of the office

Name of the firm

Sign, Stamp & Bid for Supply, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

Surat Municipal Corporation (SMC)

Supply, Installation, Testing, Commissioning and Integration

Of Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Online Bid Start Date

March 11, 2026 Price Bid

Online Bid End Date

(Last Date of Online Submission of Bids)

Last Date of Physical Submission of Bid Fee, EMD &

Information Systems Department (ISD)

Surat Municipal Corporation

Sign, Stamp & Bid for Supply,

Muglisara, Installation, Testing, Commissioning and Integration of

Notary Biometric Access Control System (BACS)

[SMC-ISD-BACS-01-2026]

Surat Municipal Corporation

[Note: Must be submitted online, not to be sent physically]

Unit Rate exclusive GST Amount inclusive of all/GST (In

# Description Make, Model Qty. Unit

of taxes (%) words & numbers)

1 Multi Door Controller/Panel (The 18 Nos.

2 Retrofit Biometric Reader 20 Nos.

3 Biometric Master Terminal (Standard) 16 Nos.

4 Networked Biometric Reader 5 Nos.

5 Integration & Management Software 1 Nos.

6 Electromagnetic (EM) Lock - Single 14 Nos.

7 Electromagnetic (EM) Lock - Double 7 Nos.

8 Mounting Brackets (L Type) 27 Nos.

9 Mounting Brackets (U Type) 4 Nos.

10 Duct Plate / Mounting Header 42 Nos.

11 Push-to-Exit Switch (Exit Button) 14 Nos.

12 Back Box for Exit Switch 11 Nos.

13 Access Control Power Supply (12V DC 12 Nos.

with Battery Backup)

Sign, Stamp & Notary Bid for Supply, Installation, Testing and Commissioning of Biometric Access Control System

[DC-ISD-Network-01-2026]

Surat Municipal Corporation

Unit Rate exclusive GST Amount inclusive of all/GST (In

# Description Make, Model Qty. Unit

of taxes (%) words & numbers)

14 Unmanaged PoE Switch (4-Port) 6 Nos.

15 Centralized Emergency Fire-Override 1 Nos.

16 Mounting Provision on Glass from 5 Nos.

17 All-Weather Biometric Protective 6 Nos.

18 Secure Proximity Smart Card 3500 Nos.

19 Category-6 cable 700 Mtr.

20 Heavy-duty PVC Flexible Conduit 600 Mtr.

21 PG-9 Waterproof Cable Glands 100 Nos.

Note: Bidders have to fill "0" in "Unit Rate exclusive of all taxes" and “GST” column in case bidders do not want to

quote particular item/items.

1. The rates (Quoted in Unit Rate Column) should be exclusive of all taxes. The applicable GST should be quoted separately in GST column in Price

2. The taxes at prevailing rate will be considered for payment purpose.

Sign, Stamp & Notary Bid for Supply, Installation, Testing and Commissioning of Biometric Access Control System

[DC-ISD-Network-01-2026]