INVITATION TO BID FOR Housekeeping and Catering services of Plant Guest house and control facility building At 702 MW COMBINED CYCLE POWER PLANT Vill: - Kovaya, Ta: - Rajula, Dist: - Amreli, Gujarat

Estimated Cost of the tender item. Rs. 178 Lakhs (including GST)

Tender Fees Amount Rs. 8,850/- (including 18% GST)

Earnest Money Deposit Amount By Rs. 1,78,000/-

Online [e-tendering ] tender/offer 30th April,

submission last date up to 15:00 hrs only

Physical receipt of all the relevant 30th April,

documents last date up to 14:00 hrs

Date of opening of Envelope for Tender 30th April,

fee, EMD and technical BID physical as

well as on line opening at 16:00 Hrs.

Time allowed for the said Work Monthly maintenance for

Validity of rates 180 days from last date of BID

BIDDER need not to buy Tender from GPPC office. BIDDER can

download Tender Documents from the Web-Site and submit tender fee at

the time of submission of Tender. BIDDERs should be in touch with

website https://gppctender.nprocure.com for information regarding revision/

corrigendum/ amendment in tender till due date of on line submission and

thereafter. No separate correspondence/ advertisement will be done in this

Assistant General Manager (Commercial)

GPPC, Gandhinagar

Tender for HouseKeeping and Catering – Guest House Page 1 of

GSPC PIPAVAV POWER COMPANY LTD GPPC

GSPC PIPAVAV POWER COMPANY LTD.

INVITATION TO BID

Housekeeping and Catering services of Plant Guest house and

control facility building

702 MW COMBINED CYCLE POWER PLANT

Vill: - Kovaya, Ta: - Rajula, Dist: - Amreli, Gujarat

GSPC Pipavav Power Company Limited

2nd Floor, Building no. A/78/3-8,

Beside iGATE, GIDC Electronic Estate,

Sector-25, Gandhinagar – 382 016, GUJARAT

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GSPC PIPAVAV POWER COMPANY LTD GPPC

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GSPC PIPAVAV POWER COMPANY LTD GPPC

1. Introduction

GPPC (herein after referred to as Owner) is registered company under the

Company’s Act and is engaged in power generation by harnessing the eco-

friendly and economical natural gas in Gujarat. GPPC is inviting BIDs from

the qualified BIDDERs for House-keeping and Catering Services for “Guest

House” situated at 702 MW Combined Cycle Power Plant, village Kovaya,

near Pipavav, Taluka Rajula, District Amreli, Gujarat, India for the period

of (2) Two Years.

2. Scope of Enquiry

BIDs are solicited for House-keeping and Catering Services for “Guest

House” situated at 702 MW Combined Cycle Power Plant, village Kovaya,

near Pipavav, Taluka Rajula, District Amreli, Gujarat, India.

3.1. This tender document and its contents are confidential. Accordingly,

this tender document and its contents, or any information, which shall

be made available in connection with any further queries, must be held

in complete confidence.

3.2. By accepting this tender document, the recipient acknowledges and

3.2.1. All of the information contained herein is of a highly confidential

nature and the recipient shall keep all such information and all other

information made available to the recipient in connection with any

3.2.2. None of such information shall be used by the recipient or any

employees or representatives of the recipient in any manner,

whatsoever, in whole or in part, other than in connection with its

submission of BID.

3.2.3. The recipient shall not reproduce this tender document or disclose

any particulars of this tender document in any trade or technical paper

or elsewhere, in whole or in part, and will not distribute all or any

portion of this tender document to any person other than the

recipient’s employees or representatives who have a need to know

such information for the purpose set above and who are informed by

the recipient of the confidential nature of such information.

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3.2.4. Any proposed action by the recipient which shall be inconsistent in

any manner with the foregoing agreement shall require the prior

written consent of the Owner.

3.2.5. The recipient shall indemnify the Owner in case of breach of the

above. If the confidential details relating to this Contract or its

contents are received by a third party from the recipient or its

employees or its representatives and the third party makes use of

these details to cause harm or monetary loss to the Owner or use this

tender document for their personal gain / monetary gain, the recipient

shall compensate the Owner for the loss suffered as well as for the

value of gain derived by the third party. The recipient shall not use

the confidential details of the tender document for any other purpose

except for the strict purpose of Biding.

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1. About BID DOCUMENT

1.1. Definitions

“GPPC” shall mean M/s. GSPC Pipavav Power Company Ltd. , having its

office at. 2nd Floor, Building no. A/78/3-8, Besides iGATE, GIDC

Electronic Estate, Sector-25, Gandhinagar - 382 016 and shall include all

their legal representatives and assignees.

“BID DOCUMENT” includes the complete set of documents attached

hereto including all Annexure(s), forms, and BID Amendments, if any.

“BIDDER” shall mean an individual or firm or their legal representative

who has received the BID DOCUMENT and is submitting the BID as per

the terms & conditions herein.

“Reporting Officer” shall mean the officer designated by GPPC

“Guest House” shall mean company owned premises having all modern

facilities and equipments having 13 Guest Rooms, 1 Dinning Room and

Drawing cum Dining Room, Kitchen with Storage areas, Servant Quarters,

Parking, Common passage, Staircases etc. including gardens, lawns, inside

and outside of boundary walls, precincts & streets.

“Contractor” shall mean the successful selected Bidder /person or persons,

firm or company or corporation, whose BID has been accepted by the

Owner and includes the Contractor’s legal representative, his successors and

permitted assignees.

1.2. Contents of BID DOCUMENT

The BID Invitation Document has been prepared for the purpose of inviting

BIDs for House-keeping and Catering Services for “Guest House” situated

at 702 MW Combined Cycle Power Plant, village Kovaya, near Pipavav,

Taluka Rajula, District Amreli, Gujarat, India.

The BID DOCUMENT comprises of:

Section 1: Preamble

Section 2: Instruction to BIDDER

Section 3: BIDDER Qualification

Section 4: General Terms and Conditions

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Section 5: Scope of Work

Annexure 1: Letter of Undertaking

Annexure 2: Information and Documentary Evidence of the BIDDER’s

Annexure 3: CA Certificate for Turn Over and Profit

Annexure 4: Details of the Assignments in Previous Years

Annexure 5: Confirmation of Submission of Price BID/ Proposal

Appendix 1: Format Of Performance Bank guarantee

1.3. Intent of Inquiry

The inquiry is invited from reputed BIDDER for House-keeping and

Catering Services for “Guest House” situated at 702 MW Combined Cycle

Power Plant, village Kovaya, near Pipavav, Taluka Rajula, District Amreli,

Gujarat, India.

1.3.1. The inquiry specification comprises of Introduction and Scope of

Inquiry, Instruction to BIDDER, Conditions of Contract, Project

Information, Technical information, Annexure(s) & Schedules.

1.3.2. The inquiry specification explains in detail the scope of the

Contractor. The statements and explanations contained in this regard

shall be intended to provide a proper understanding to BIDDER but

shall not be construed as limiting Contractor’s responsibilities and /

or Owner’s right to amend / change the scope or the terms. It shall be

clearly understood that the intent of the Owner shall be that the

BIDDER shall execute this Contract as specified and as required

subject to the points explicitly identified and consequently, any

omissions, conflicts or contradictions in these specifications shall be

noted, interpreted and applied appropriately to give effect to this

intent. Claims or disputes on account of wrong interpretation or

willful misinterpretation of this intent by BIDDER after award of

Contract shall not be entertained by Owner nor shall they be legally

binding on Owner.

2. Plant Location

The work/ services are to be executed/ provided at GPPC’s Guest House at

702 MW Combined Cycle Power Plant, village Kovaya, near Pipavav,

Taluka Rajula, District Amreli, Gujarat, India.

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3. Instruction to BIDDER

3.1. The BIDDER shall bear all costs associated with the preparation and

submission of the BID and GPPC will, in no case be responsible or

liable for these costs regardless the conduct or outcome of the process.

The BIDDER is expected to examine all instructions, forms, terms &

conditions in the BID DOCUMENT.

3.2. GPPC reserves the right to cancel any or all the BIDs as per its

discretion without assigning and giving any reason thereof. GPPC also

reserves right to rescind the process of this BID at any time before

placement of the order for the said scope of work herein.

3.3. The BIDDER shall prepare the BID based on the information furnished

and terms & conditions provided in the BID DOCUMENT. The

BIDDER shall undertake and shall be deemed to have undertaken a

thorough study of the proposed work, the job site(s) involved, the site

conditions, the labour, power, water, material and equipment

availability, transport and communication facilities and temporary

offices and accommodation quarters and all other factors, constraints

and facilities necessary for the formulation of the BID, supply of

materials and the performance of the work(s) as envisaged in this

document. The BID shall also contain all the information asked in the

BID DOCUMENT with supportive data wherever necessary.

3.4. BIDDER shall visit, inspect and examine the site(s) and its

surroundings and shall satisfy himself before submitting his BID as to

the nature of the ground present, physical conditions and all roads,

approaches and lands which may be used temporarily otherwise in

connection with the works, means of access to the site accommodation

he may require and in general shall himself obtain all necessary

information as to risks, contingencies and other circumstances which

may influence or affect his BID.

3.5. Failure to furnish all information required by the BID DOCUMENT(s)

or submission of a BID not substantially responsive to the BID

DOCUMENT(s) will be at the BIDDER’s risk and may result in the

rejection of the BID.

3.6. The BID submitted is to be signed by a person who is a duly authorized

by the company. A proof in this regard to be submitted in the Technical

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3.7. This BID DOCUMENT is non-transferable. Each BIDDER shall

submit only one BID by himself. Joint Venture or Consortium BID is

3.8. At any time prior to the deadline for submission of BID, for any

reason, whether at its sole initiative or any response to a clarification

requested by a BIDDER, GPPC may modify the BID DOCUMENT(s)

by amendment(s) thereto. The amendment(s) will be notified on

https://gppctender.nprocure.com website. The BIDDERs are advised to

check website for the same

3.9. The BID prepared by the BIDDER and all correspondence and

documents relating to the BID exchanged between the BIDDER and

the GPPC shall be written in English language only.

3.10. Bidder may visit at site to physical assessment of the work, if

required at its own cost and same shall not be reimbursed by the GPPC.

4. Bid Security/ Earnest Money Deposit (EMD)

4.1. The BIDDER shall deposit non-refundable Tender Fee of Rs. 8,850/-

(Including GST) in the form of an Account Payee Demand Draft from

a scheduled bank payable at Gandhinagar/ Ahmedabad at the time of

submission of the physical Technical BID

4.2. The BIDDER shall deposit Earnest Money Deposit (EMD) for an

amount of Rs. 1,78,000/- (Rupees One Lakhs Seventy Thousand only)

in the form of an Account Payee DD or deposit online.

Following are the bank details for submission of EMD:

Name of Beneficiary: GSPC Pipavav Power Company Limited

Name of the Bank: Punjab National Bank

Name of the Branch: Large Corporate Branch, Ahmedabad

Types of Account: CC ACCOUNT

IFSC Code: PUNB0444100

4.3. Any BID not accompanied by BID Security/ EMD shall be rejected.

Please furnish details of EMD paid in the Technical Bid.

4.4. EMD securities of the unsuccessful BIDDERs will be returned after

expiry of the final BID validity and after award of contract to the

successful Bidder. In case of non-receipt of the such amount, kindly

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send the request to: [email protected] with a copy to:

[email protected]

4.5. EMD of the successful BIDDER shall be released on receipt of

Performance Bank Guarantee on request by the contractor.

4.6. EMD shall be forfeited if the BIDDER withdraws his BID during the

period of BID validity. EMD shall be forfeited, if the successful

BIDDER doesn’t respond/ refuses or neglects to execute the contract

on issuance of LOI/ Work Order or non-submission of performance

bank guarantee in given time period.

5. BID Clarification/ Amendment

5.1. The prospective BIDDER requiring any clarification shall write to

GPPC on or before the last date of BID Clarification so as to ensure

submission of BID on or before the Last Date of Submission of BID

and the GPPC will notify on https://gppctender.nprocure.com website.

The BIDDERs are advised to check website for the same.

5.2. At any time prior to the Last Date Of Submission of BID, GPPC, for

any reason, whether at his sole initiative or any response to a

clarification requested by a prospective BIDDER, may modify the

BID DOCUMENT(s) by amendment(s) thereto. The amendment(s)

will be notified on https://gppctender.nprocure.com website. The

BIDDERs are advised to check website for the same.

6. BID Validity

The BID shall be kept valid for at least 180 days from the Last Date of

BID Submission. A BID with validity for a shorter period than the

above may be rejected by GPPC. If required, GPPC may solicit the

BIDDER’s consent to an extension of the period of BID validity.

No deviations to be taken by the BIDDER to the BID Document(s).

BIDs with any deviation are liable for summarily rejection.

8.1. The price quoted by the BIDDER shall be all inclusive considering the

total scope of work as envisaged in the BID DOCUMENT as well as

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8.2. As price quoted by Bidder shall be including GST, no subsequent

claim for price increase shall be entertained.

8.3. The price should be quoted in Indian Rupees only and written both in

words and figures and in case of any deviation, prices in words shall

be valid and binding.

9. Submission of BID

9.1. All the relevant documents as per requirement of the Bid document

must be submitted physically along with the Tender Fee & EMD in

sealed cover so that the same is received in this office on OR before

the due date and time.

9.2. BIDDERs are requested to submit price – BID on-line only and not to

submit the price BID in physical form. BIDDER to confirm

submission of online Price BID in Annexure 4. This is mandatory.

Only on-line submitted price BID will be considered for evaluation.

Format for online price bid is at Annexure

9.3. The quantity mentioned in Annexure 5 is variable and not firm. It may

vary subject to the plant operation. The required quantity of the fire

extinguishers to be serviced may increase or decrease.

9.4. The Technical BID along with Tender Fee and EMD, prepared by the

BIDDER shall be in One Original and two copies in separate

envelopes. The envelope should be marked as “Original”, “Copy 1”

& “Copy 2” respectively.

9.5. The Technical BID must contain following details / Documents. All

the documents must be stamped and self certified.

9.5.1. Tender Document with clarification/ amendments duly stamped and

9.5.2. Proof of Tender Fee in form of Account Payee DD. EMD payment,

either in form of Account Payee DD, in Favour of GSPC Pipavav

Power Company Limited, in separate envelope super scribing

“Tender Fee and EMD”.

9.5.3. Annexure 1 – Letter of Confirmation with respect to understanding of

the complete scope of services as envisaged, No Deviation in the BID

9.5.4. Copy of power of Attorney / Authority to sign the BID Documents.

9.5.5. Annexure 2 – Details of the Company

9.5.6. Annexure 3 – Certificate from Practicing Chartered Accountant for

the year wise turnover.

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9.5.7. The List of jobs carried out by the BIDDER for Rate Contract of

various items of civil work in last Three (3) years and its

Documentary evidences to substantiate the same. (Annexure 4).

9.5.8. Confirmation by BIDDER for Online submission of Financial Proposal

9.6. If required the GPPC may ask for the additional information as well as

may invite the BIDDER for discussion on its BID.

9.7. The Envelopes containing information as per above instructions, must

be sealed individually with super scribed as follows:

Envelop 1 containing Tender Fee and EMD: “Tender Fee and EMD”

Envelope 2 containing Original of Technical BID: “Original:

Envelope 3 containing Copy 1 of Technical BID: “Copy 1: Technical

Envelope 4 containing Copy 2 of Technical BID: “Copy 2: Technical

All the above mentioned four envelopes are to be placed in another

bigger envelope which is to be super scribed as “BID for Rate

Contract of various items of civil work at CCPP, Kovaya at GPPC’s

702 MW CCPP village Kovaya, Gujarat”.

10. BID Closing Dates

10.1. The prospective BIDDER requiring any clarification shall write/ mail

to GPPC on or before the last date of BID Clarification i.e. 13 th

November, 2024 so as to ensure submission of BID on or before the

Last Date of Submission of BID. No queries shall be entertained

10.2. The prospective BIDDER may send their queries seeking clarification

to : [email protected] a copy to : [email protected]

10.3. GPPC will notify for clarification/ amendments on

https://gppctender.nprocure.com website. The BIDDERs are advised

to check website for the same.

10.4. Last date for submission of the Technical BIDs: by 15.00 hrs. of 30th

10.5. Date and time of Technical BID Opening: 16.00 hrs of 30th April,

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10.6. Any BID received by GPPC after the deadline for submission of BID

prescribed by GPPC may be rejected. GPPC will not be responsible if

BID is not delivered in time by the Post or Courier or any other reason

what so ever. The responsibility of ensuring on-time submission of

their offers lies entirely with the BIDDERs.

10.7. If there is any change in the dates, it will be notified on

https://gppctender.nprocure.com website accordingly. The Bidders are

advised to check website for the same.

10.8. The Technical BID may be submitted to the Assistant General

Manager (Commercial) at following address:

Shri Ketan Parekh

Assistant General Manager (Commercial)

GSPC Pipavav Power Company Ltd.

2nd Floor, Building no. A/78/3-8

Beside iGATE, GIDC Electronic Estate

Gandhinagar - 382

11. BID Opening and Evaluation

11.1. The authorized representatives of the GPPC will first open envelope

containing Tender Fee and EMD.

11.2. Then the authorized representatives of the GPPC will open envelope

containing Technical BID of those BIDDERs who have submitted

Tender Fee and EMD.

11.3. The BID of any BIDDER who has not complied with the conditions

prescribed herein or conditional BID is liable for rejection.

11.4. Price BID of only the technically qualified BIDDERs shall be

considered for opening and evaluation.

12. Right to Accept Any BID and to Reject Any or All BID

12.1. The right to accept in full or in part/parts the BID will rest with GPPC.

However, GPPC does not bind itself to accept the lowest BID and

reserves the right to reject any or all the BIDs or any part of a BID so

received and no compensation shall be paid for the efforts made by the

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12.2. The right to abandon Bidding process without assigning any reason

will rest with GPPC. No compensation shall be paid for the efforts

made by the BIDDER.

12.3. GPPC may reject to BID of the BIDDERs, if it is found that the

BIDDER/ Contractor is black listed on previous occasions by the any

of the Departments/Institutions/Local Bodies/Municipalities/Public

Sector Undertakings, etc.

13. Evaluation of BID

The BID shall be evaluated in two stages:

13.1. Stage-I: Review of Tender Fee and EMD (BID Security)

13.1.1. On the date of BID opening as shown on above of this BID,

envelope containing Tender Fee and EMD will be opened.

13.1.2. Those who have submitted Tender Fee and EMD, their Technical

BID shall be opened.

13.1.3. Technical BIDs which are found deficient on general scrutiny will

be treated as non-responsive and may be rejected.

13.2. Stage-Il: Opening of Price BID

13.2.1. Price BIDs of Technically Qualified BIDDERs shall be opened.

13.2.2. The Price BIDs will be scrutinized for compliance with BID.

13.3. Evaluation methodology

13.3.1. The BIDDER is to submit online, rates for providing and fixing of

item, in Indian Rupees only, and confirm in the format as mentioned

in BID document at Annexure 5. Price BID shall be online only.

Based on which the BID will be evaluated.

13.3.2. The BID with over all lowest quoted Online shall be considered as

L-1. The BID second to overall lowest quote shall be considered as

14. Award of Contract

14.1. GPPC will award the contract to the successful evaluated BIDDER

whose BID has been found to be responsive and who is eligible and

qualified to perform the contract satisfactorily as per the terms and

conditions incorporated in the BID DOCUMENT.

14.2. The successful BIDDER will be issued the Work Order within a

period of 15 days.

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14.3. Failure of the successful BIDDER to comply with the requirements of

above clauses shall constitute sufficient grounds or the annulment of

the award and forfeiture of EMD.

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1. Bidders Qualifying Criteria

1.1. Bidder has paid Tender Fee of Rs. 8,850/- (Including GST) in form of

demand draft and EMD of Rs. 1,78,000/- (Rupees One Lacs Seventy-

Eight Thousand only) in form of demand draft or online.

Details of Beneficiary:

Name of Beneficiary: GSPC Pipavav Power Company Limited

Name of the Bank: Punjab National Bank

Name of the Branch: Large Corporate Branch, Ahmedabad

Types of Account: CC ACCOUNT

IFSC Code: PUNB0444100

1.2. The Bidder must have experience of House-keeping and Catering

Services for Guest House of industries/organisations/plants in India in

last 7 years as follows:

One Such Job with order value not less than Rs.71.35 Lakhs

2 such jobs with order value not less than Rs.44.59 Lakhs each.

3 such jobs with order value not less than Rs. 35.67 Lakhs each.

Copy of order/contract or proof of the same is to be provided in the

1.3. Other than industries/organisations/plants work orders like school

canteen/hostel canteen and educational institute canteen / hostel work

orders etc. will not be considered for qualifying of the bid. Having

experience of running Plant Canteen and plant guest house will be only

considered for qualification of bid.

1.4. In last three years, Bidder must have the annual turnover of more than

26,76,000/- (Rupees Twenty-Six Lakhs Seventy-Six Thousand only)

in each year. Bidder must be a profit making company in each year

with Certificate of a practicing Chartered Accountant in this regard

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1.5. Bidders shall have to provide the original/ notarised copy of all the

supporting documents as required for qualification in the tender

1.6. Bidder must have PAN card. Copy of PAN card to be attached.

1.7. Bidder must have Registration Certificate of the Company

1.8. Bidder must have GST Registration.

1.9. Bidder must have registration under EPFO.

1.10. Bidder must have registration under ESI.

1.11. Bidder must not be Black listed by any Government

Department/Autonomous bodies / PSU etc. An undertaking that the

Bidder has not been blacklisted by any Government

Department/Autonomous bodies / PSU etc. is required to be submitted

1.12. An Undertaking that the Bidder or its working employees are not

convicted by any court.

1.13. Bidder should have above stated requirements and the GPPC reserves

the right to request for any additional information and reserves the

right to reject the proposal of any Bidder, if in the opinion of the

GPPC, the qualification data is incomplete or the Bidder is found not

qualified to satisfactorily perform the works. Bidders have to submit

the supporting Documents /proofs etc., duly stamped and self-

certified, for all above qualifying criteria.

1.14. Bidder must have substantial Operating base in Gujarat and must have

Controlling Office/ Head Office/ Registered Office/ Regional Office

1.15. Bidder should not have filed Bankruptcy in last 3 years and no

insolvency case should be pending anywhere in India.

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Bid Submission forms & check List

(Annexure 1 to Annexure 5)

Following checklist is intended to ensure that all information necessary to

evaluate your proposal has been included. Please indicate Yes / No or

Acceptable / Not Acceptable, whichever is not applicable.

Sr. Name of the Document Submitted Comments,

No. Yes/No If any

1 All the documents (including tender document

along with clarification/ amendments) must be

stamped and self certified

2 Proof of EMD payment, Demand Draft or

3 Letter of Confirmation with respect to

understanding of the complete scope of services

as envisaged, No Deviation in the Bid

Document (Annexure – 1)

4 Copy of power of Attorney / Authority to sign

the Bid Documents.

5 Details of the Company (Annexure – 2 )

6 Certificate from Practicing Chartered

Accountant for the year wise turnover of last

three years with UDIN (Annexure 3)

7 The List of jobs carried out by the Bidder in

previous years and its Documentary evidences

(notorised) to substantiate the same. (Annexure

8 Confirmation of submission of online Price Bid

as per Annexure

9 Copy of PAN Card

10 Copy of GST No.

11 Check whether Online Price submitted or not?

12 Copy of EPF Registration

13 Copy of ESI Registration

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(To be submitted on the Bidder‘s Organization Letterhead)

(To be included in the Envelope-2 of Technical Bid)

(Copy of the Power of Authority to sign to be submitted along with this

Assistant General Manager (Commercial)

Gujarat State Energy Generation Limited

A/78/3-8, GIDC Electronic Estate,

Near Patni Computers (iGATE), Sector

Gandhinagar 382016, Gujarat, India

Subject: Technical Proposal – Submission / Confirmation on House-

keeping and Catering Services for “Guest House” situated at

MW Combined Cycle Power Plant, village Kovaya, near

Pipavav, Taluka Rajula, District Amreli, Gujarat, India.

authorized person of _________________________, a __________

company, herewith enclose Technical Proposal for selection of my / our

firm / organization for the House-keeping and Catering Services for “Guest

House” at GPPC’s 702 MW Combined Cycle Power Plant, village Kovaya,

near Pipavav, Taluka Rajula, District Amreli, Gujarat, India.

herewith confirm that we have understood the complete Scope &

specification of work as envisaged in the Bid Document. It is also confirm

that we have visited the site and are well acquainted with scope of supply

and services along with site and surrounding condition. For whatsoever

reasons, we shall not raise any further issues for the same in future.

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It is also confirmed hereby that no deviation in accordance with the Bid

Document is taken and we shall comply the Bid Document in totality.

The Bid is valid up to 180 days from the last date of Bid submission.

I/we also confirm that my/our agency has not been blacklisted by any

Government Department or PSU of GOI/GOG as on the date of

submission of the Bid.

I/we also confirm that Bankruptcy has not been filed within last 3years

and no insolvency case is pending anywhere in India.

I/We also confirm that my/our company/organisation or its working

employees are not convicted by any court or any other legal authority.

I/We here by agree to abide by and fulfil all the terms and provisions of the

Bid document and contract for work/supply as applicable and in case of

default thereof to forfeit and pay to the Company the sums of money due.

I/We hereby confirm that Price is submitted online on “nProcure” website.

Yours faithfully,

Name of the Bidder ____________________________

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Information and Documentary Evidence of Bidder’s Qualification

1. General Information of the Bidder

1.1 Bidder’s Legal Name

1.2 Bidder’s Legal address in Country of

1.3 Address of Bidders’ Regional

Office/ Head Office/ Controlling

office in Gujarat

1.4 Bidder’s Legal status

(Proprietorship / Partnership /

Limited or Incorporated / Limited

Liability Concern / Others)

1.5 Bidder’s Business Status

1.6 Bidder’s Authorized Representative

Telephone / Fax Numbers

1.7 To mention registration no. and

attach copy of following Documents:

i. The notarized Power of

Attorney, authorizing a person

to sign the Proposal on behalf

2. Bid Validity (Not less than 180 days from the date of Bid Closing)

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3. Bank Details Information of the Bidder (Copy of Cancelled Cheque to be

3.1 Bidder’s Account in the Bank

3.2 Bidder’s Account Type

3.3 Bidder’s Bank Account Number

3.4 Bidder’s Name & address of Bank

3.5 Bidder’s Bank Branch MICR code

3.6 Bidder’s Bank Branch IFSC code

Name of the Bidder _____________________________

Note : Attach all the documents as mentioned above.

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[On Chartered Accountant’s letter head]

This is to certify that M/s. [Name of the

Bidder________________________] having its office at [Address of the

No……. (Insert PAN no. of the Bidder) is in the business of …….. (Insert

briefly the nature of the business), has recorded the following Turnover and

Profit in last three financial years are as follows:

Year Turnover Rs. Profit Rs. Audited Statement

2020-21 Yes/ No

2021-22 Yes/ No

2022-23 Yes/ No

All figures indicated herein are arrived from the Audit Reports of the

Bidders duly submitted to the Income Tax Department.

Round stamp of CA [Name and Registration No. of

Chartered Accountant]

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Assignments Undertaken /ongoing During Previous Years

Details of Company(ies) /organization where allied services are provided by the Bidder. (Including all

ongoing Contracts)

Name of the Address and Date of Date of Name of the Amount of Phone No. Remarks

Sr. Company/ Location Commencement Completion Contact person Work and e-mail

No. Organization where of the Services of the of the order/ id of the

services are Services company/ Contract Contact

provided. organization to Value (Rs.) person.

Location whom services

Name of the were provided

(Please. attach copy of each contract / agreement. Letter issued by respective organization may also be attached.)

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Confirmation by Bidder for submission of Financial Proposal online

Assistant General Manager (Commercial)

Gujarat State Energy Generation Limited

A/78/3-8, GIDC Electronic Estate,

Near Patni Computers (iGATE), Sector

Gandhinagar 382016, Gujarat, India

Subject: Online Submission of Financial / Price Proposal for House-keeping and

Catering Services for “Guest House” at GPPC’s 702 MW Combined

Cycle Power Plant at village Kovaya, near Pipavav, Taluka Rajula,

District Amreli, Gujarat, India.

authorized person(s) of _________________________, a company, herewith

confirm that we have submitted Financial/Price Proposal, for selection of my / our

firm / organization for House-keeping and Catering Services for “Guest House” at

GPPC’s 702 MW Combined Cycle Power Plant at at village Kovaya, near Pipavav,

Taluka Rajula, District Amreli, Gujarat, online on “nProcure” website.

Yours faithfully

Signature ____________________

Designation ____________________

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PRICE BID Notes:

Sr. Particulars Lumpsum GST (%) Total Amount

Sr. Particulars Lumpsum GST (%) Total Amount

No. rate Rs. Rs. per month

A Monthly Lumpsum Charges for To be To be Will be

complete scope of work/services as submitted submitted calculated

mentioned in Section-5 of the bid online only online online.

document along with required staff as only

mentioned in Section 5, for Guest

House facility, Catering & Pantry

service at Guest House and

Housekeeping Services& Operation of

Cafeteria at Control Facility Building

Plant office including all costs for

rendering such services including

necessary Manpower & supply of all

types of Linen / Cutlery / Crockery /

Glassware & Hollowware etc.

(The services are to be provided for Two

years period, considering all statutory

compliance including minimum wages)

B Requirement of Qualified staff on monthly basis

Sr. Particular of staff No of staff to Monthly charges GST (%) Total Amount

Sr. Particular of staff No of staff to Monthly charges GST (%) Total Amount

no be deployed for 30 days (Rs. Rs. per month

1 Gardener/Mali 01 To be submitted To be Will be

2 Peon at office 02 online only submitted calculated

online only online

Total (A)+ (B) Will be calculated online

Grand Total (Total * 24) Will be calculated online

Grand Total (Total * 24) Will be calculated online

1. The Price should be quoted in Indian Rupees only.

2. The Price quoted above must be inclusive of all incidental cost, taxes and

duties and all statutory compliances like EPF, ESI, Workman Compensation,

Insurance etc. GST shall be quoted separately in percentage only.

3. For applicability of GST shall be based on HSN/SAC Code.

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4. No Overtime shall be paid.

5. No conditions should be attached to the price proposal.

6. There shall be no change in the rates quoted above for the entire term of two

7. The Price calculated online shall be lumpsum and shall be considered for

years inclusive GST.

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GENERAL TERMS AND

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1. General Conditions:

That it is expressly understood and agreed between the parties to this Contract

 The persons deployed by the contractor for the services mentioned herein

shall be the employees of the Contractor for all intents & purposes. Any

person(s), so deployed, shall remain under the control and supervision of the

Contractor and in no case, shall a relationship of employer and employee

between the said persons and the Owner shall accrue/arise implicitly or

 On taking over the responsibility of deploying Contractor’s personals, the

Contractor shall formulate the mechanism and duty assignment/ deployment

in consultation with Reporting Officer of the Owner or his nominee.

Subsequently, the Contractor shall review work arrangement from time to

time and advise the Reporting Officer for further streamlining the system.

The Contractor shall further be bound by and carry out the

directions/instructions given to him by the officer designated in this respect

from time to time.

 Any person authorized by him shall be at liberty to carry out surprise check

on the persons so deployed by the Contractor in order to ensure that persons

deployed by him are doing their duties.

 In case of the persons so deployed by the Contractor does not come up to the

mark or does not perform his duties properly or indulges in any unlawful

activities or riots or disorderly conduct, the Contractor shall immediately

withdraw and take suitable action against such persons on the report of the

Reporting Officer. Further, the contractor shall immediately replace the

particular person so deployed on the demand of the Reporting Officer, in case

of any of the aforesaid acts on the part of the said person.

 The Reporting Officer shall be under no obligation to hire a particular

2. Other Terms and Conditions

The responsibility of all types of applicable and required insurance coverage

for the Bidder’s personnel and material/equipment etc. deployed for the

scope of services shall rest with the Bidder and in no way Owner shall be

responsible for any liability / damages, whatsoever it may be.

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 Correspondence & language:

Bidder shall correspond in hard copies as well as through E-mail & fax etc.

All correspondence, reports Documents will in the English language only.

3. Submission of Invoice

The invoice in triplicate along with all required Documents complete in all

respects shall be submitted to the person designated by GPPC. Total work shall

be final inspection and approval by GPPC’s representative regarding quality

and performance. Contractor shall provide duly certified copies of work

completion by our representative at the time of submitting the bills.

4. Terms of Payment

The rate/ fees inclusive all taxes, duties, levy, etc shall be paid in accordance

with the Price Bid Submitted online.

 The quoted Price/Rate/ Fees as mentioned in Price Bid, shall remain fixed for

entire term of work.

 Total work shall be final inspection and approval by GPPC’s representative

regarding quality and performance. Contractor shall provide duly certified

copies of work completion by our representative at the time of submitting the

 TDS or any other taxes, cess, duty, levy as applicable at the given point of

time will be deducted at source at actual at the prevailing rates at the time of

release of payment towards invoices.

 Payment shall be made by GPPC within 30 days after submission of the

monthly invoice by the Contractor. The payment shall be made in Indian

Rupees only. Payment to the manpower deployed should be made by first

week of the month, irrespective of release of payment of the invoice, into the

Bank Account of the manpower deployed.

 Amount of GST and applicable cess will be kept under retention till

submission of documentary proof of payment of GST or till reflection of

payment of GST pertain to respective bill amount in GST return after due

 GST applicable towards forfeiting of EMD, Security Deposit and PBG and

charging of penalty including liquidated damages in accordance with the

T&C of the contract shall be in the scope of contractor / supplier.

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 The Contractor is also required to submit their registration certificate with

Provident Fund in the first bill. Documents in support of the proof of deposit

of provident funds and other statutory dues, etc. of previous month will be

submitted along with the invoice.

 No additional payment in addition to the price/Fees as above shall be paid for

any visit to GPPC Corporate Office, Site, Police station, offices of Statutory

5. Mode of Payment

Invoices complete in all respects, raised by the Bidder shall be paid online

through electronic transfer within Thirty (30) Days from the date of receipt of

the same by GPPC Corporate Office.

6. Term of Work/ Contract Period

The Term for the work order of House Keeping and Catering Services at Guest

House shall be initially for a period of one year from the date of acceptance of

the work order; with a mid-review of your performance at the end of six

months. After successful completion of one year, the work order may be

reviewed and extended for a further period of one year on the same terms and

7. Performance Bank Guarantee

The successful Bidder shall furnish a performance security guarantee in the

form of a Bank Guarantee from a Scheduled Bank as per the format given in

Appendix 1, and shall be for an amount equal to 10% of the value of the total

Contract/Order value valid for 45 days beyond the term of the contract/order

(i.e. 2 years) within 10 days of the issuance of Work Order.

Failure of the Contractor to comply with the requirements of the tender

document during the contract period shall constitute sufficient grounds for

encashing the performance bank guarantee.

Bidder shall hold in confidence this assignment and all activities relating to the

Project, plant and all Documents and other information etc.

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9. Literature, drawings & Documents

All reports, Documents/ registers prepared in connection with the services

hereunder shall at all stages be and remain the properties of Owner and while in

the custody of the Bidder shall be fully available to Owner and its duly

authorized representatives. On completion of the assignment, the entire

data/information/reports etc. mentioned here-in-above shall be delivered by the

Bidder to the Owner.

The English language will be used in all written communications between

Owner and the Bidder with respect to the services to be performed hereunder

and with respect to all Documents procured or prepared by the Bidder in

connection with the project.

This being a service(s) assignment, considering expertise, experience and

resourcefulness of the Bidder, all the services for the Housekeeping and

catering services at GPPC’s Guest House shall be provided by the Bidder. The

obligations, rights and liabilities of the Bidder shall not be assigned or

transferred by them to any third party.

12.Additional Scope of Works

If contractor during the course of completion of scope of work as mentioned in

this tender, requires/ recommends the owner for addition in scope of works

related to existing scope; than Owner may accept/ reject the same for

whatsoever reason. If accepted, Owner may issue another work order for

additional/ amendment in scope of works as per the mutual agreed rates and

The Bidder shall indemnify the Owner in all respect of all claims, damages or

injury or damage to any representative of Bidder and / or property deployed at

GPPC plants during the term of this contract/order.

 The Contractor shall make good all damages to the building, property,

equipments and articles, how so ever arising from the execution of the said

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 The Contractor shall indemnify and hold harmless the client, its directors /

officials etc. against all claims in respect of injury to any person how so ever

arising out of the services provided by the contractor.

 The contractor shall further keep the Owner indemnified against any loss to

the Owner’s property and assets. The Owner shall have further right to adjust

and/or deduct any of the amounts as aforesaid from the payments due to the

contractor under this contract.

14.Cancellation / Termination

The Owner at its discretion reserves the right to cancel / terminate the contract

partly or wholly or reduce the scope of services, at its discretion, by giving

(ten) days notice without assigning reasons during the tenure of the contract,

which shall be binding to the Bidder and the Bidder shall be paid fees only for

the services provided by the Bidder.

 Illegal Gratification: This contract can be terminated if any bribe,

commission, gift or advantage given, promised or offered by the contractor to

any employee of the Owner.

 The Owner may terminate the contract if it is found that the contractor is

black listed on previous occasions by the any of the Departments/

Institutions/Local Bodies/Municipalities/ Public Sector Undertakings, etc.

15.Governing Law

The Gandhinagar / Ahmedabad courts shall be the exclusive jurisdiction. In

case of the arbitration, the place of Arbitration shall be

Gandhinagar/Ahmedabad.

16.Effective Date

The respective phases of this order will be effective only after receipt of

unconditional acceptance of the work order/ Letter of Intent and submission of

the Performance Bank guarantee.

17.Change in Law

Change in Law means, event of enactment, bringing into effect by any

Governmental Instrumentality or statutory authority for taxes, duties charges,

levies, etc. results in any change with respect to any tax or surcharge or cess

levied or similar charges on the final product/ service to be sold to GPPC.

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In case of Change in Law as defined above, results change in the Seller's selling

price of final product/ service, to the Owner, it shall be accordingly increased or

The Seller, shall provide with a certificate stating that the adjustment in the

selling price of the final product/ service, is directly as a result of the Change in

Law and shall provide supporting documents to substantiate the same and such

certificate shall correctly reflect all increases or decreases till the date of such

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1. Scope of Work

The scope of work and other parts of this contract are to be considered as

explanatory to each other or should anything appear in the one that is not described

in the other or should any discrepancy or any misunderstanding arise on account of

such discrepancy, or inconsistency, the site instruction given by the client

shall prevail. The contractor shall execute the work according to such instructions /

explanations given by the different parts of this contract, even though such works

are not specifically shown and described therein. The contractor shall record all the

works done on daily basis in approved format. GPPC needs House-keeping AND

Catering SERVICES for “Guest House” situated at at village Kovaya, near

Pipavav, Taluka Rajula, District Amreli, Gujarat, India. If something is not

specifically mentioned here but related to execution, shall be included in the scope

The scope of work at Control Facility Building and Guest house includes but

not limited to the following:

 Daily housekeeping of the Control and Facility Building which includes

Cafeteria, Auditorium, Reception, Technical Department Labs, Pantry,

Server Room, Document Storage, Plant Control room, Office chambers,

Passage, staircase, parking area, workstations, general urinals & toilets, etc.

The building has three storeys (Ground + 2). Daily cleaning of Parking

places, Open plot areas, roads and equipment at the above premises.

 In addition to control & facility building and guest house, daily

housekeeping of OHC room & toilets and any other building area or toilets

as directed by GPPC official within GPPC plant premises.

 The Contractor shall provide uniform, shoes, etc to the employees of the

Contractor. It is to be ensured that all employees wear neat and clean

uniform during “on duty” and exert and demonstrate professional behavior

during the work.

 Desired level of cleanliness in the entire agreed premises to be maintained

and for this, all materials, equipment, tools, etc. shall be provided by the

 Contractor shall be responsible for utilization, maintenance & replacement

of the housekeeping consumables i.e. hand wash liquid, urinal screen nets,

room fresheners, sanitary cubes, hand wash, tissue rolls, heavy rubber

doormat at office entrance, etc. . Towels, bedsheets, pillows, toiletries,

mosquito repellent, anti-skid premium door mat (for bath room, room

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entrance outdoor, heavy rubber mat for open area etc.) from time to time at

guest house. It is to be noted that Control Facility Building operates

hours a day, contractor shall ensure availability of consumables all the time.

 All the consumables like bed sheet, towel, napkin, pillow cover, anti-skid

premium door mat (for bath room, room entrance outdoor, heavy rubber

mat for open area etc.), dining set (at least 70 set+ 15 VVIP set), dustbins

for all guest house and office chamber rooms and workstations shall be

arranged brand new by the bidder at the time of mobilization. The quality of

consumables shall be equivalent to the Welspun, Trident or other standard

 Contractor shall be responsible for operation of Cafeteria at Control facility

building. Cafeteria shall remain open for lunch and light refreshment only.

Time of light refreshment shall be One hour (10.00 AM to 11.00 AM in the

morning) and evening time (4.00 PM to 5.00 PM), or as may be directed by

the management from time to time. At least two items in the breakfast (hot

snacks) shall be served apart from cold drinks. The services shall be on

chargeable basis. Timing of cafeteria must be maintained, it should be

operated only during lunch and breakfast time.

2. DAILY CLEANING ACTIVITIES include, but not limited to;

 General Housekeeping: Spot vacuum/Dust mop/spot wet mop/sweeping

and mopping of all rooms, chambers, workstations, floors, passages,

staircases, lifts, cafeteria, auditorium fixtures, furniture, walls / partitions

etc. empty waste cans/dust bin, re-set furniture, wipe down furniture,

tables, chairs, etc. Feather dust blinds, clean window door transoms, clean

mirrors, Clean glass on public entrance doors, Pick-up Recycling,

Vacuum Carpets, Restroom/Toilet, sanitize sinks and mirrors, Elevator

track vacuum, spot clean walls, polish stainless steel, Clean lobby areas,

 Rest room Cleaning/refinishing/sanitizing sinks, mirrors, sanitize toilet

and urinals, sanitize tub and shower, replenishing of sanitary cubes, hand

wash tissue rolls, soap dispensers, Dry mop and wet mop etc. and refill

toiletries, napkins, towels, etc.

 Cleaning of all floor pantries and disposal of garbage.

 Cleaning of all electrical fixtures.

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 Cleaning of cubicles, desktop equipment and dustbins.

 Telephone instruments with disinfectant.

 Cleaning of reception area floors, fixtures & furniture, glass doors &

 Cleaning of parking areas and surrounding roads/ open space /terrace

around buildings and terrace of the buildings.

 Any other general cleaning required within the said premises and

surrounding areas.

 Scheduled deep cleaning at all floors, i.e. Air conditioners grills, roof

lights & top, sofa & chairs scrubbing, glass cleaning with chemicals etc.

 Cleaning of all open plot, terminal areas and terrace.

Type of Equipments & Consumables to be supplied – Housekeeping

• Bathroom Cleaner / Sanitizer

• Hygienic hard surface cleaner

• Air Freshener

• Toilet Cleaner

• Floor Cleaner

• Sanitary Cubes

• Carpet Shampoo

• All the Guest Rooms & Bath rooms shall be provided with Linen

including Bed Sheets, Bedcovers, Pillow covers, blankets, bath towels,

hand towels of standard quality

 Toiletries (Articles used in washing and taking care of one’s body such

as soap, shampoo, toothpaste, tooth brush, , shaving kits,)

 Tea/Coffee pouch, sugar cubes, sugar-free

All items required to ensure hygiene of covered buildings.

3. CATERING& PANTRY SERVICES

Catering & Pantry services - Tea/Coffee, Snacks, Breakfast, Lunch, Dinner and

any other ready food & beverages for number of persons as per terms and

conditions of contract.

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 Proper maintenance by arranging, engaging and deploying a

competent, qualified & well experienced Unit Manager/Supervisor

with requisite experience in the hospitality industryPlanning of

Food & Beverages (F&B) service in meetings, conference, parties,

and all other function to be organized in consultation with the

 Buying/procuring, storing and utilizing the best quality of dairy

products, frozen foods, durables such as tinned food & beverages

and to make the same available at all time in enough quantity.

 To use only fresh & high quality eatables.

 Maintaining all kitchen/cafeteria equipment, stores, production as

well as service area in the professional manner.

 Maintaining the high standard of cleanliness and hygiene at all time.

Maintaining the high standard of food.

 Sufficient varieties in various items on time to time basis as may be

decided by the GPPC & in the capacity of the contractor will be

served. Items for general catering, the menus will be approved by

 Provision for standard bakery products to be made as per

 The contractor will be expected to make available services of

qualified & experienced chefs capable of designing the menu and

preparation of various snacks/food.

 The payment for actual consumption of gas shall be made by the

contractor to the supplying agency including any cost of

transportation / conveyance, etc.

 The contractor will make his own arrangement for the movements

of staff, material to carry out purchase, conveyance, repairs and

4. EQUIPMENTS REQUIRED FOR GUEST HOUSE AND CONTROL

FACILITY BUILDING

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Equipment / Gadgets required for cleaning and maintaining of the premises shall

be organized by the contractor and will also be responsible for the maintenance

and replacement of the equipment with no extra cost to GPPC.

 Electric Lawn mower machine (heavy duty) to be supplied to upkeep the

guest house lawn – 1 nos. with 50 mtrs cable length.

 Electric Fly insect killer machine (restaurant compatible) in dining/kitchen

and cafeteria – 2 nos.

 Blower machine – 2 nos.

 Vacuum cleaner machine for guest house (heavy duty) – 1 nos.

 Electric Chain Shaw cutter machine for tree branch cutting along with 50-

meter cable – 2 nos as and when required.

 Garden hose pipe (heavy duty) for garden watering 50- meter – 2 nos.

 Chafer dish full set (incl. fuel) for buffet lunch/dinner – 1 set (8 pieces) as

and when required.

 Tea/coffee dispenser (high quality) – 2 nos. as and when required.

Above machine/items are required to be supplied in brand new condition and to

be maintained all the time by the contractor. If any of the item got damage/not

working shall be replaced/repaired immediately by the contractor with no extra

ADMINISTRATION AND MANAGEMENT SERVICES: For providing

smooth and systematic services, contractor will be responsible for cost of wages,

benefits, uniforms, insurance, administrative expenses etc. to the employees of

the contractor.

Guest house : Catering and pantry Services .

The scope of Guest house facility services shall include but not limited to the

Daily cleaning of the Guesthouse covering Guest Rooms, Drawing Rooms,

Kitchen with Storage area, dining hall, Housekeeping Storage, Servant quarters,

Garden area, Parking, Common passage, Staircases, etc. Contractor shall provide

a team of adequate number of personnel. In addition, the Contractor is entitled to

appoint a supervisor to supervise the services. Desired level of cleanliness in the

entire premises to be maintained and for this, all materials, equipment, tools, etc.

shall be provided by the Contractor. The supervisor of the Contractor appointed

shall attend to complaints on urgent basis round the clock.

All Guest room & Bathroom linen including Bed sheets, Bedcovers, Pillow

covers, Blankets, Bath towels, Hand Towels etc. of standard quality shall be

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provided by the contractor. Contractor shall be responsible for utilization,

maintenance & replacement of the said linen on daily basis. The Contractor at

his own cost shall arrange for laundering and ironing of all linens and curtains,

etc. wherever provided.

Guest house facility also includes labour rest room and driver rest room cum

store room constructed besides guest house.

 General Housekeeping: Spot vacuum/Dust mop/spot wet

mop/sweeping and mopping of all rooms, chambers, workstations,

floors, passages, staircases, lifts, cafeteria, auditorium fixtures,

furniture, walls / partitions etc. empty waste cans/dust bin, re-set

furniture, wipe down furniture, tables, chairs, etc. Feather dust

blinds, clean window door transoms, clean mirrors, Clean glass on

public entrance doors, Pick-up Recycling, Vacuum Carpets,

Restroom/Toilet, sanitize sinks and mirrors, spot clean walls,

stainless steel, Clean lobby areas, open areas/garden.

 Rest room Cleaning/refinishing/sanitizing sinks, mirrors, sanitize

toilet and urinals, sanitize tub and shower, replenishing of sanitary

cubes, hand wash tissue rolls, , soap dispensers, Dry mop and wet

mop etc. and refill toiletries, napkins, towels, etc.

 Cleaning of kitchen and disposal of garbage.

 Cleaning of inner glass windows, frames and blinds.

 Cleaning of all electrical fixtures.

 Telephone instruments with disinfectant.

 Cleaning of parking areas and surrounding roads & garden.

 Any other general cleaning required within the said premises and

surrounding areas.

 Scheduled deep cleaning at all floors, i.e. Air conditioners grills,

roof lights & top, sofa & chairs scrubbing, glass cleaning with

 Cleaning of all open plot and terminal areas, roads and terrace.

 Proper upkeep of lawn area, all equipment required for maintaining

garden area of the guest house shall be in the bidder scope.

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 Bidder shall deploy qualified and experience Gardner for upkeep of

garden area. Gardner shall ensure leave shading, cleaning, watering

etc. activities to ensure garden remains neat, clean and in lush green

 The bidder shall arrange equipment, implements, accessories at

their disposal available at site during the entire maintenance period

to upkeep the garden area.

Laundry Service

 Contractor shall be responsible for daily replacing and laundering

all room linen including Bed sheets, Pillow Covers, Bath & Hand

Towels, Bath Mats and any other non-specified room linen on

daily/routine basis as per requirement.

Type of Equipment & Consumables to be supplied – Housekeeping

• Bathroom Cleaner / Sanitizer

• Hygienic hard surface cleaner

 Air Freshener

• Toilet Cleaner

• Floor Cleaner

• Sanitary Cubes

• Carpet Shampoo

• Carpet Spotting Detergent

• Bath Soap/Shampoo/ Toothpaste

• Colgate Palmolive Equivalent

• Anti-skid Bathroom (all rooms & office chambers) premium doormat–

quality super soft and water absorbent

• Anti-skid premium doormat (all rooms) outside size

Catering & Pantry Services: Catering & Pantry services - Tea/Coffee, snacks,

Breakfast, Lunch, Dinner and any other ready food & beverages for number of

persons occupying the rooms at Guest House on daily basis plus visitors, if any.

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 Managing and Running the entire catering and pantry services including

supervision of pantry area operations and proper maintenance by

arranging, engaging and deploying a competent, qualified & well

experienced Unit Supervisor having such professional experience of

operating guesthouses in past / present.

 The supervisor must be experienced should have at least one-year

relevant experience.

 Planning of F&B service in meetings, conference, parties, and all other

function to be organized in consultation with the Client.

 Buying/procuring, storing and utilizing the best quality of dairy

products, frozen foods, durables such as tinned food & beverages and to

make the same available at all time in enough quantity.

 To use only fresh & high quality eatables.

 Maintaining all kitchen equipment, stores, production as well as service

area and room service in the professional manner.

 Maintaining the high standard of cleanliness and hygiene at all time.

 Maintaining the high standard of food on daily basis.

 Sufficient varieties in various items on time to time basis as may be

decided by the GPPC & in the capacity of the contractor will be served.

Items for general catering, the menus will be approved by GPPC.

 Provision for standard bakery products to be made on daily basis as per

 The contractor will be expected to make available services of qualified

& experienced chefs capable of designing the menu and preparation of

various cuisines at all time.

 The payment for actual consumption of gas shall be made by the

contractor to the supplying agency including any cost of transportation /

conveyance, etc.

 The contractor will make his own arrangement for the

movements/transport of staff, material to carry out purchase,

conveyance, repairs and maintenance.

EQUIPMENTS: Equipment / Gadgets required for cleaning and maintaining of

the premises shall be organized by the contractor and will also be responsible for

the maintenance and replacement of the equipment.

5. ADMINISTRATION AND MANAGEMENT SERVICES

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For providing smooth and systematic services, contractor will be responsible

for the cost of wages, benefits, uniforms, insurance administrative expenses

etc. for their employees.

Staff required for Guest House and Control and facility building for

Housekeeping service and catering and pantry services is as under:

Sr.No. Particulars of Staff Nos

4. Service Personnel

5. Housekeepers

Staff details mentioned in above table is indicative in nature, actual

deployment may vary based on site requirements.

 Qualified and Trained cleaners and utility workers for day-to-day

 Manager should be experienced with at least three years of experience.

 Permanent management of areas shall be contractor's responsibility.

 All the people employed should work in professional manner, all the

persons should have prior experience of hospitality sector.

 The Contractor will have to provide the complete list of persons with

their, police verification, I-Card, etc. of the persons to be deployed in

GPPC’s site, before issuing the LoI to the winning contractor.

Lump sum rate for Housekeeping and cleaning of the entire site (plant/open

area/building etc.)

Sr no Name of the work Rate / month

1 Monthly Lumpsum Charges for Lump sum rate for the

complete scope of work/services as month

mentioned in Section-5 of the bid

document along with required staff as

mentioned in Section 5, for Guest

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House facility, Catering & Pantry

service at Guest House and

Housekeeping Services & operation

of Cafeteria at Control Facility

Building Plant office. (The services

are to be provided for Two years

Requirement of Qualified staff on monthly basis:

To ensure upkeep of garden of guest house all the time and availability of

support in office, bidder shall deploy following persons at site throughout the

month. Payment of the skilled persons/technicians shall be paid monthly against

bill raised by the contractor.

Sr. Particular of staff No of staff to Monthly

no be deployed charges

1 Gardener/Mali

2 Peon at office

- Requirement of Plumber, carpenter and other skill staff, if required shall

be arranged by the bidder on “on call” basis after taking consent of GPPC.

The labour expense/charge so incurred shall be reimbursed on actual at the

end of the month along with monthly bills.

- Electrical items/services, plumbing items/parts/spares/services, any other

items as required for the above job (i.e. guest house as well as Control &

Facility building) shall be reimbursed at actual.

- Peons deployed at office at Control Facility building shall be at least 12 th

pass and should be able to write in English.

- All the staff mentioned in above table, shall be deployed for entire month.

- Continuous availability of staff is to ensure that all small issues are taken

care of immediately once noticed.

- Gardener shall be responsible for cleaning of lawn area, shedding of

additional leaves and disposal of garden waste apart from watering &

keeping garden area up-to-date.

- Equipment/tools/tackles requires for work of above stated technician/staff

shall be arranged by the bidder.

General terms and conditions:

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 The Contractor shall maintain punctuality of workers so as to ensure

timely completion of cleaning/catering job daily and shall be responsible

for maintaining cleanliness in all the areas mentioned in this Tender

 It will be the responsibility of the Bidder to switch ON and OFF lights,

fans, AC, TV, Hot Cases and computers etc.

 The Bidder must have to collect & remove and dispose all the waste on

 Kitchen is the mirror of food hygiene maintained by any establishment,

proper storage of eatables, its cleaning after each usage shall be ensured

 Charges paid to all persons employed by the contractors shall be more

than prevailing minimum wages and the proof of individual wage slip and

the statutory payments will have to be produced by the Contractor to the

Principal employer whenever asked. Contractor shall ensure compliance

with all statutory required related to this work.

o All areas of operation should meet the Three Star level of quality

for cleanliness, maintenance and hospitality and for the quality of

physical facilities and delivery of services.

o Once registered, guests have access at all times during the day and

evening (e.g. from 7 am until 11 pm)

o Room service as a minimum of hot and cold drinks and light snacks

(e.g. sandwiches) during daytime and evening.

o Buildings and their fixtures, furnishings, fittings and exterior and

interior décor maintained in a sound, clean condition and fit for the

purpose intended.

o All electrical and gas equipment in good working order and

regularly serviced to ensure guests’ safety.

o Monitoring procedure in place for reporting of broken/damaged

items in guests’ bedrooms.

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o As the cleanliness of Guest House is of paramount importance to

the user, consistent standards of cleanliness are essential at every

room of Guest House.

o Particular attention should be given to bathrooms and toilets,

especially items involving direct contact for guests, including:

Bedding, linen and towels • Baths, showers, washbasins and WCs

• Flooring and seating • Crockery, cutlery and glassware

o All bathrooms and shower rooms shall be cleaned daily and

checked to ensure appropriate standards of cleanliness.

o Bathrooms and shower rooms clean and fresh smelling. Particular

attention to be paid to WCs, plugholes, shower, mirrors and

extractor fans.

o A relatively straightforward range of services offered – often

provided by the proprietor and family/staff.

o All enquiries, requests and reservations, correspondence and

complaints from visitors dealt with promptly and politely.

o Service and efficiency skills of a competent standard.

o Good guest service with appropriate staffing levels to provide a

prompt and efficient service without detriment to other service areas

at the same time.

o Good social skills and anticipation of individual guests’ needs

evident in dealings with all guests.

o All staff demonstrate a positive attitude and a willingness to help.

o Service, efficiency and technical skills of a good standard.

o Guests will be greeted and acknowledged in a friendly, efficient and

courteous manner throughout their stay.

o Proactive interaction and anticipation of guests’ needs.

 MEAL SERVICES

o Sufficient staff to ensure prompt service at all meals served.

o Polite and courteous staff providing an acceptable standard of

customer care and demonstrating acceptable levels of knowledge

about the dishes being served.

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o A well-structured team of staff with management presence.

o The restaurant always staffed.

o Unobtrusive, polite and courteous staff providing an excellent

standard of customer care. Highly trained, professional and

proactive staff.

o Guests welcomed and escorted to their table at all meals and in all

areas where food are served.

o Prompt table service in public areas where guests seat themselves.

o Staff demonstrating excellent levels of food, beverage and wine

product knowledge and service skills

o Breakfast served at an appropriate time for the market of the Guest

o The price of any breakfast items carrying an additional charge

clearly advertised/communicated.

o A verbal explanation of dishes available is acceptable.

o All hot foods well-presented and served at the correct temperature

o Care taken to ensure that juices are chilled, toast is crisp and

coffee/tea is freshly made.

 General quality

o Means of securing bedroom doors from inside and out and a key or

keycard provided.

o Acceptable quality and condition in the standard of furniture,

furnishings, flooring, fittings and décor.

o Every effort made to minimize noise levels from adjacent rooms

and corridors e.g. creaking floorboards, noisy extractor fans,

mechanical toilets, noisy plumbing etc.

o Acceptable quality and condition in the standard of furniture,

furnishings, flooring, fittings and décor.

 House keeping

o All bedrooms cleaned daily and checked to ensure a good standard

of cleanliness. Rooms looking clean and smelling fresh. Particular

attention given to rooms used by smokers.

o All walls, ceilings, pipes, ledges, equipment and fittings, which are

beyond reach from floor level, cleaned on a regular basis. All flat

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surfaces, equipment and furniture free from dust, dirt, grease and

o All beds made daily. Bed linen, including duvet covers (even if top

sheet provided), changed at least once in every week and for each

o Rooms prepared with the right temperature and ventilation ready for

the guests’ arrival.

o Good practice procedure followed so that clean bedding is kept off

floors and in-room crockery and glassware are hygienically washed.

o All beds made daily. Bed linen, including duvet covers (even if top

sheet provided), changed at least once in every week and for each

o Particular attention given to rooms used by smokers.

o Ensure housekeeping staff do not move furniture and personal items

in the bathroom or bedroom as in most cases they have been placed

in positions that are accessible to the guest.

Indicative Schedule of ingredients to be used by the Contractor for cooking

Rice (Basmati LalQuila/ Kohinoor/Daawat/ India Gate sealed packed of 20-25 Kgs

only) (minimum tibar quality) best quality

Pulses i-shaktidals/ any other equivalent

Tea Brooke Bond/TajMahal/Red label/ Tetley/ Tata tea/ Godrej/ Lipton/

Twinnings/ Green Tea (Lipton)

Coffee Nescafe/Bru/ Tata coffee

Milk Powder Milk Made/ Nestle/ Everyday

Milk Amul/ Mother Dairy/ Paras/ Sanchi/ Britannia in tetra packs

Butter Amul/ Nestle/ Britannia/ Nova

Cornflakes Kellogg’s/ Nestle

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Porridge Of standard quality

Oats Kellogg’s/ Quaker/ Saffola/ Oatmeal Crisp/ Baggry’s

Pickles Maggi/ Priya/Kissan/ Ashoka/ Mother’s Recipe/ Tops/ Chingz

Sauces (Tomato, Kissan/ Maggi/ Heinz

Chilli and Soya)

Flour Captain Cook/ Kissan/ Annapurna/ Shakti Bhog/ Aashirwad/ Pillsbury

Cooking Oil Saffola Gold/ Sundrop/ Flora/ Godrej/ Fortune

Cooking Salt Tata/Captain Cook/ Annapurna/Saffola

Tablesalt Catch

Jams Kissan/Noga/Malas/Sil

Honey Dabur/ Himalaya/ Patanjali/ Baidyanath

Papad Lijjat/Ganesh

Spices Ashoka/Everest/ MDH/Eastern

Slice Bread Britannia / Modern/ Quality

Namkin All varieties of Haldiram,Bikaji,Lays,Leher

Ice cream Amul/ Vadilal/Kwality Walls

Paneer Amul or of equal quality

Cheese Amul/ Britannia/ Nestle

Curd/ Yogurt Amul/ Nestle/ Mother Dairy/Danone

Ghee Amul Ghee / Govardhan Ghee

Garam and other Should of good quality brands like Ramdev, MDH, Badshah, Mother

masalas Receipe etc.

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 The Price should be quoted in Indian Rupees only. Food rate shall be

equivalent to market rate (as given in above table), quoting rate less

than the market rate shall lead to disqualification.

 The quantity mentioned at item Meal Plan is indicative only for purpose

of evaluation of tender. However, it may vary subject to the requirement.

The required quantity of the meal plan to be supplied may increase or

 The rates to be quoted shall be for one month. The rates shall be paid

on monthly basis and it will remain same for entire period of two

years. Even after change in minimum wages the rates shall not be

revised during the entire term for any reason whatsoever.

 The Price quoted above must be inclusive of all taxes and duties but

exclusive of Service tax.

 No conditions should be attached to the price proposal.

 There shall not be any increase in price due to change in any applicable

taxes and duties except service tax.

 GPPC shall deduct all necessary taxes from source before making the

payment and no further payment / compensation shall be made for such

The Meal Menu needs to be submitted and got approved as and when required

by GPPC during implementation at the agreed premises.

Any additional items, other than the above, shall be prepared/served and charged

with prior permission of the client

6. PROGRAM OF WORK & PROGRESS SCHEDULES

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The Contractor shall submit along with the offer detailed schedules showing

the program and the sequence in which the Contractor proposes to carry out

Such schedules shall be approved by the Client before starting the work and

shall be binding on the Contractor. If so required by the Client, the

Contractor shall furnish daily / weekly service reports.

7. INSPECTION DURING EXECUTION

The Client is at liberty to inspect any system during execution and the

Contractor shall remedy any defects found free of cost. Any defects and

deficiencies that are noticed during this inspection will have to be attended

by the Contractor from time to time.

8. REJECTION OF DEFECTIVE WORK

8.1. If the completed system or any portion thereof before it is taken over is

found defective or fails to fulfill the intent of the scope of work, the

Contractor shall on receipt of notice from the Client forthwith make

defective work good. Should he fail to do so within a time considered

reasonable by the Client, the Client may reject and replace at risk, and

expense to the Contractor, the whole or any portion of the system, which is

defective or fails to fulfill the requirement of the contract.

8.2. The Client shall have the right to operate all equipment, if in operating

condition, whether or not such equipment have been accepted as complete

and satisfactory.

9.1. After completion of the contract, all the equipments, storage space, handed

over to contractor for execution of contract shall be taken over by the Client

in good working condition.

10. CLEAN-UP OF THE WORK SITE

10.1. During execution the Contractor shall at all times keep the working and

storage areas free from waste or rubbish. On time-to-time, as directed by

Client in charge, he shall maintain the premises neat and clean in a

satisfactory condition.

11.WORK AT SITE

11.1. Access to the work shall be allowed only to the Contractor and his duly

appointed representatives. The Contractor shall not object to the execution

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of work by other Contractors or tradesman and shall afford them every

facility for execution of their works simultaneously with his own.

12.CONTRACTOR’S CONDITIONS OF CONTRACT

12.1. Conditions of contract in Contractor’s offer will be treated as null and void

unless specifically agreed by the Client in writing.

13.1. All the contractor’s personnel working shall be complete with approved

safety devices wherever a potential hazard to personnel exists and with

provision for safe access of personnel to and around equipment for

operational and maintenance functions.

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Appendix – A: Standard Meal Plan for GPPC Guest House

No. Item description

1 Tea – 100 Ml.

2 Coffee – 100 Ml.

3 Milk – 200 Ml.

4 All Soft drinks / packed beverages / Ice creams MRP

5 Fresh lime water – 200 Ml

6 Fresh lime Soda – 200 Ml

7 Soup of the day – 150 Ml.

8 Cold Coffee / Milk Shakes – 200 Ml

9 Packed Snacks MRP

10 Veg. Sandwich / / Chutney Sandwich (2 Jumbo Breads)

11 02 Idly / 02 Wada / Upma (150 gms) with Sambar & Chutney

12 02 Aloo Paratha (6” each) with pickle / 02 Cutlets / 02 Samosas

13 Paneer Pakoda / Mix Veg. Pakora - 6 nos

14 Masala Omelet / Scrambled Eggs - 2 Eggs

15 French Fries / Egg or Cheese Sandwich

Bhaji Pav / Chana Puri / Mix Utthapam / Puri Bhaji – 150 gms

Club S/wich (3 Breads)

 Small Juice (Fresh / Canned)

Continental Breakfast  Toasted Bread Butter (2 nos)

 Cornflakes with Milk

 Two Eggs to order or

02 Idly with Sambar or

02 Aloo Paratha

Indian Breakfast

Soup of the day

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Vegetarian Meal 01 Green Veg. & 01 Paneer / Gravy Veg.

Chapati / Puri / Paratha

01 Sweet / Dessert (Ltd)

With 01 Chicken / Fish preparation in the Veg. Meal in

18 Non Veg. Meal

place of the Paneer Veg.

 Kindly prepare and submit B/F, Lunch and Dinner menu on monthly basis to GPPC

before implementation at the Agreed Premises.

 Any additional items, other then the above, shall be prepared / served and charged with

prior permission of the client.

 The food rates mentioned above shall be reviewed on completion of 12 months of

contract period.

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Guest Laundry Charges (per piece) for GPPC Guest House

1. Trouser - Rs.

3. 02 Piece Suit - Rs.

4. 03 Piece Suit - Rs.

5. Payjama - Rs.

7. Undergarments - Rs.

8. Shorts - Rs.

9. Socks (Pair) - Rs.

11. Handkerchief - Rs.

 Laundry for any other clothing to be extra as applicable.

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Format of Performance Bank Guarantee

(To be stamped in accordance with Stamp Act)

Bank Guarantee No.............

[OWNER's Name & Address]

In consideration of the....... [OWNER's Name]........ (Hereinafter referred to as the

‘OWNER’ which expression shall unless repugnant to the context or meaning

thereof, include its successors, administrators and assigns) having awarded to

M/s...... [Contractor's Name]............ with its Registered /Head Office

at............................ (Hereinafter referred to as the ‘Contractor’, which expression

shall unless repugnant to the context or meaning thereof, include its successors

administrators, executors and assigns), a Contract by issue of OWNER’s

Notification of Award No. ................ dated........... and the same having been

unequivocally accepted by the Contractor, resulting into a Contract bearing

Contractor having agreed to provide a Contract Performance Guarantee for the

faithful performance of the entire Contract equivalent to 10% ( ten percent) of the

said value of the Contract to the OWNER.

We ................[Name & Address of the Bank]..........having its Head Office

at...........................(hereinafter referred to as the ‘Bank’, which expression shall,

unless repugnant to the context or meaning thereof, include its successors,

administrators, executors and assigns) do hereby guarantee and undertake to pay

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the OWNER, on demand any and all monies payable by the Contractor to the

extent of ..................(*).................... as aforesaid at any time upto

.........................(@)...................... [days/month/year] without any demur,

reservation, contest, recourse or protest and/or without any reference to the

Contractor. Any such demand made by the OWNER on the Bank shall be

conclusive and binding notwithstanding any difference between the OWNER and

the Contractor or any dispute pending before any Court, Tribunal, Arbitrator or any

other authority. The Bank undertakes not to revoke this guarantee during its

currency without previous consent of the OWNER and further agrees that the

guarantee herein contained shall continue to be enforceable till the OWNER

discharges this guarantee.

The OWNER shall have the fullest liberty, without affecting in any way the

liability of the Bank under this guarantee, from time to time to extend the time for

performance of the Contract by the Contractor. The OWNER shall have the fullest

liberty, without affecting this guarantee, to postpone from time to time the exercise

of any powers vested in them or of any right which they might have against the

Contractor, and to exercise the same at any time in any manner, and either to

enforce or to forbear to enforce any covenants, contained or implied, in the

Contract between the OWNER and the Contractor or any other course or remedy

or security available to the OWNER. The Bank shall not be released of its

obligations under these presents by any exercise by the OWNER of its liberty with

reference to the matters aforesaid or any of them or by reason of any other act or

forbearance or other acts of omission or commission on the part of the OWNER or

any other indulgence shown by the OWNER or by any other matter or thing

whatsoever which under law would, but for this provision, have the effect of

relieving the Bank.

The Bank also agrees that the OWNER at its option shall be entitled to enforce this

Guarantee against the Bank as a principal debtor, in the first instance without

proceeding against the Contractor and notwithstanding any security or other

guarantee that the OWNER may have in relation to the Contractor’s liabilities.

Notwithstanding anything contained hereinabove our liability under this guarantee

is restricted to .........................(*)......................... and it shall remain in force upto

and including .....................(@)...................... and shall be extended from time to

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time for such period (not exceeding one year), as may be desired by M/s

.......[Contractor's Name]............ on whose behalf this guarantee has been given.

Dated this ……………………. day of 20…… at…………………

(Signature) (Signature)

(Official Address) (Designation with Bank.. Stamp)

Attorney as per Power of Attorney

1. (*) This sum shall be ten percent (10%) of the total Contract Price for two

(@) This date will be minimum forty five (45) days beyond the end of

term of the Contract as specified in the Contract.

2. The Bank Guarantee from a scheduled Bank in India is acceptable to the

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3. The stamp papers of appropriate value shall be purchased in the name of

guarantee issuing Bank.

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