Maharashtra

AOC

Services

Miscellaneous Services

Providing Call Center Services

Kalyan Dombivli Municipal Corporation

Kalyan Dombivali Municiapal Corpoartion Area | Thane, Maharashtra

Amount: Refer DocsCloses: 23 Sept 2021Closed

Timeline

Published26 Aug 2021
Closed23 Sept 2021
Technical Evaluation7 Dec 2021
Awarded22 Jul 2022

Bids

3 Bids22 Jul 2022

#	Company	Amount	Rank	Status
1	Core Ocean Solutions LLP 1₹5Accepted-AOC	₹5	1	Accepted-AOC Accepted
2	SAAR IT Resourses Pvt Ltd 2₹7+₹2 (40.0%)Rejected-Finance	₹7+₹2 (40.0%)	2	Rejected-Finance Rejected
3	Aditi tracking support pvt ltd 3₹31,200+₹31,195 (623900.0%)Rejected-Finance 511 AGARWAL B2B CENTRE KANCHPADA MALAD WEST MUMBAI MAHARASHTRA 400064 \| MUMBAI SUBURBAN \| MAHARASHTRA \| 400064	₹31,200+₹31,195 (623900.0%)	3	Rejected-Finance Rejected

Tender Value

Refer Docs

EMD Value

₹1 L

Closing Date

23 Sept 2021, 3:00 pmClosed

Tender Inviting Organisation

Name

Hon. Commissioner, KDMC, Kalyan

Address

KDMC, Kalyan

Work Description

Providing Call Center Services

Tender Information

Tender ID

2021_KDMC_715862_1

Reference Number

KDMC/COMP/2021-22/1

Tender Type

Open Tender

Product Category

Miscellaneous Services

Form of Contract

Item Rate

Period of Work

730 days

Location

Kalyan Dombivali Municiapal Corpoartion Area

Source Website

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Eligibility / Pre-Qualification

Please refer Tender documents.

Documents Required

15 documents required · 15 mandatory

Fee/PreQual/Technical

RequiredGoods And Service Tax Registration / Undertaking for Goods And Service Tax Exemption. (.pdf)

RequiredEPF Registration Number (if Applicable). (.pdf)

RequiredPAN Number (Scan copy of card should be attached.) (.pdf)

RequiredDocument mentioned in Tender Document Page No.9, Clause No.4 (A) Point No.4 (.pdf)

RequiredThe bidder should have Call Centre Operations experience of one year. (.pdf)

RequiredDocument mentioned in Tender Document Page No.9, Clause No.4 (A) Point No. 6 (.pdf)

RequiredTender offer Covering letter accepting terms And conditions as per the format given in Annexure B. (.pdf)

RequiredAnnexure C And D in given format. (.pdf)

RequiredDetails of the vendor, as per Annexure E. (.pdf)

RequiredList of Clients of previous service provided, as per Annexure F. (.pdf)

RequiredDocument mentioned in Tender Document Page No.9, Clause No.4 (A) Point No. 11 (.pdf)

RequiredAffidavit (on Rs.500/- Stamp Paper) as per Annexure J. (.pdf)

RequiredThe bidder should give Self Attestation for non Black Listing of the bidder. (.pdf)

Finance

RequiredCommercial Bid BOQ (.xls)

RequiredPrice Bid (.pdf)

Fee & Financial Details

Tender Fee Amount

₹11,800

EMD Fee Amount

₹1 L

Important Dates

Last Activity

22 Jul 2022

Published

26 Aug 2021

Bid Opening

24 Sept 2021

Download Starts

26 Aug 2021

Download Ends

23 Sept 2021

Submission Starts

26 Aug 2021

BOQ Preview

•

Amount

•

Providing Call Centre Services for Approx. 5000 calls /day

•

SAAR IT Resourses Pvt Ltd

•

Aditi tracking support pvt ltd

Stage Documents

Technical Bid Opening

tech_bid_open.pdf

PDF

Technical Evaluation

tech_eval.pdf

PDF

Financial Bid Opening

fin_bid_open.pdf

PDF

boq_comp_chart.xlsx

xlsx

Financial Evaluation

fin_eval.pdf

PDF

Award of Contract

aoc.pdf

PDF

Ready to Participate?

Download all tender documents and submit your bid

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Company

Core Ocean Solutions LLP

1₹5Accepted-AOC

SAAR IT Resourses Pvt Ltd

2₹7+₹2 (40.0%)Rejected-Finance

Aditi tracking support pvt ltd

3₹31,200+₹31,195 (623900.0%)Rejected-Finance

511 AGARWAL B2B CENTRE KANCHPADA MALAD WEST MUMBAI MAHARASHTRA 400064 | MUMBAI SUBURBAN | MAHARASHTRA | 400064