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| # | Company | Status |
|---|---|---|
| 1 | Admitted-Finance | Admitted-Finance |
| 2 | Rejected-Technical | Rejected-Technical Document not submitted as per RFP |
| 3 | Rejected-Technical | Rejected-Technical Document not submitted as per RFP |
| 4 | Rejected-Technical | Rejected-Technical Document not submitted as per RFP |
| 5 | Rejected-Technical | Rejected-Technical Document not submitted as per RFP |
Tender Value
Refer Docs
EMD Value
₹52,275
Closing Date
8 Sept 2023, 3:00 pmClosed
CHIEF IT OFFICER PCMC
IT DEPARTMENT PCMC MUMBAI PUNE ROAD PIMPRI
Selection of vendor for Operation and Maintenance of PCMC SARTHI Helpline call center with 14 CCO Call Center Operators and maintenance of SARATHI Helpline Application
2023_PCMCP_938913_1
05/2023/2024
Open Tender
Support/Maintenance Service
Percentage
15 days
PCMC MUMBAI PUNE ROAD PIMPRI
Please refer Tender documents.
3 documents required · 3 mandatory
₹5,500
Yes
₹52,275
Yes
27 Oct 2023
28 Aug 2023
12 Sept 2023
28 Aug 2023
8 Sept 2023
28 Aug 2023
28 Aug 2023 - 30 Aug 2023
Amount
Operation and Maintenance of PCMC’s SARTHI Helpline / call center with 14 Call Center Operators and maintenance of SARATHI Help line Application and equipment as per details mention in “Project profile, Scope of work and special conditions” including, Salary of CCO, Provident Fund, Employee's State Insurance, Labor Welfare Fund on per operator per month basic. [Payment of CCO to be made as per the minimum wages act and it is Fix] Please refer the RFP for Fixed Charges. Vendor to not quote below the mentioned rate.
Service charge / Operational Cost (Administrative Expenses) {Allowed up to Max 5% of Amount of Basic Pay & Special Allowance Of Employee Payment On Per Employee Per Month Basis.} Please refer the RFP for Fixed Charges. Vendor to not quote below the mentioned rate.
Maintenance of SARATHI Help line Application and Equipment Neox IPBBX User License / IBM Server with OS / Headphone with mic / IVRS Upgrade etc.
stage.html
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tech_eval.pdf
boq_comp_chart.xlsx
xlsx
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details.html
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