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Tender ID
Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
Tender Value
Refer Docs
EMD Value
₹90,000
Closing Date
29 Apr 2025, 11:00 pmClosed
Eligibility, documents, scope and key termsEligibility, required documents, scope of work and key terms of this tender, in one click.
Directorate of Economics and Statistics
Dr V Muniraju
Providing Technical L2 Level Help Desk To Monitor Crop Cutting Experiments Conducted Through Mobile Application Software Under Karnataka Raitha Suraksha Pradhan Mantri Fasal Bima Yojane
DES/2025-26/SE0030
DES/2025-26/SE0030
Open
Two Tender Document System(Two Cover)
DES Joint Director Bengaluru
2 documents required · 2 mandatory
Bidder should have worked with State Government Department for at least 3 years.
The bidder should be a registered company under Companies Act, 1956 of India & should be registered office in Karnataka. Company should be in operations minimum 3 years in Karnataka.
Shops & Establishment Registration Certificate from Govt., of Karnataka issued by Department of Labour
Details of the Service Provider in the Format at Annexure-B
Attested copy of Certificate of valid registration in the Provident Fund and ESI Organizations
Copy of the Pan Card
Bidder should Submit the solutions document on the Call Management Software Application.
Bidder should submit the Support Plan and methodology Document
copy of the Certificate of valid registration of GST
Copy of the Income Tax returns filed by the Service Provider for the last 3 years (financial years 2021-22, 2022-23 & 2023-24)
Copy of the Balance sheet of the Service Provider for the last 3 years(2021-22, 2022-23 & 2023-24) prepared and audited by a Chartered Accountant
The company should have a cumulative turnover of 2 Crores from the software development and L2 Helpdesk Application support Services during each of the last 3 financial years i. 2021-22, 2022-23 & 2023-24 certified from CA
Certificate from the Banker that the bidder has liquid financial resources of not less than Rs. 15 Lakhs.
₹2,250
₹90,000
7 Apr 2025
7 Apr 2025
2 May 2025
22 Apr 2025
Call Management System a Software Application for Monitoring the CCE day to day activities of L2 Level Helpdesk Executives.
Rental basis Laptop and other peripherals, stationeries for executives, for all the deployed personals.
Rental basis Mobile devices and other infrastructure for communications need to be provided to the L2 Level Help Desk Team
L2 Level Helpdesk Support Executives
L2 Level Help Desk Manager
L2 Level Help Desk Senior Technical Manager - CCE domain expert
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DES L2 Level Help Desk Tender Documents 07.04.2025.docx
Tender Document • 0.09 MB
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