Supply, Installation, Testing and Commissioning of Call Centre, CCTV, AV Recording at class rooms in CTFM,SPARK PMU University Office Campus, Thiruvananthapuram

Amount

Supply, Installation and Testing of Call Centre software working on Linux OS platform with following features: 1. 20 Agent Licence 2. 01 Supervisor portal with real-time monitoring 3. Multiple Campaign with customisable fields 4. Inbuilt IVR with multiple options and provision for integration with third party database. 5. Inbuilt Voice Mail 6. Inbuilt call recording 7. Detailed reports agent wise, Campaign wise, time based, monthly based etc. Approved makes: - Alcatel, Avaya, Corel.

Supply and Installation of gateway having minimum two PRI cards. Approved makes: - Alcatel, Avaya, Corel.

Supply and Installation of Server with Intel Xeon E5-2600 family, 8GB DDR3 RAM, 1 TB, 4 x 1 GB Network Adapter, Raid support, Dual PSU, 20” Monitor etc. Preferred Make: Dell R530 or equivalent.

Supply and Installation of USB Headset for Call Centre Approved makes: - Jabra, Plantronics, Sennheiser.

Supply and installation of ≥2MP Varifocal lens IR Dom vandal proof camera with ≥30 meter IR Distance, ≥1/3” Image Sensor, ≥1920 x ≥1080 Pixel resolution, ≥3MP IR corrected ≤2.8mm to ≥12mm focal length of lens, Signal system NTSC/PAL, Input Power POE and 12v DC, Video Output HD1080P, on board SD card slot, IP 66 and IK10 rating etc. Approved Makes:- Avtron, Panasonic, Samsung, Vantage, Vivotek.

Supply and installation of ≥2MP Varifocal lens IR Bullet camera with ≥50 meter IR Distance, ≥1/3” Image Sensor, ≥1920 x ≥1080 Pixel resolution, ≥3MP IR corrected ≤2.8mm to ≥12mm focal length of lens, Signal system NTSC/PAL, Input Power POE and 12v DC, Video Output HD1080P, on board SD card slot IP 66 rating etc. Approved Makes:- Avtron, Panasonic, Samsung, Vantage, Vivotek.

Supply and installation of Network Video Recorder, support ≥16 Channels, ≥2 SATA HDD ports supports ≥8TB each, 25FPS record rate. Should support 1080P/720P IP Camera.H.264 Dual Stream video compression, 120Mbps bandwidth, HDMI/VGA simultaneous video output etc. Approved Makes:- Avtron, Panasonic, Samsung, Vantage, Vivotek.

32” LED FULL HD Monitor designed for CCTV, minimum 1920*1080 Resolution with wall mounting kit, HDMI cable etc. Approved Makes: LG, NEC, Philips, Samsung, Sharp, Sony

Supply and installation of Layer 2 web manageable 16 port all PoE (≥190W) Ethernet Switch. with 16 Nos. of 10/100/1000 Mbps ports, supporting ipv6 and having ≥2 SFP slots, AC 110/220V. Approved makes: - Allied Telesis, Brocade, Cisco, Netgear.

Supply and Installation of 4 TB Surveillance Hard Disk Drive. Approved Makes:- Barracuda, Seagate, WD.

Supply and installation of Stackable Managed Switch with 24 Nos. of 10/100/1000 Mbps ports , Supporting ipv6 and having 4 SFP+ slots (2x 10G Base-T/SFP+Combo and 2xSFP+), AC 110/220V. Approved makes: - Allied Telesis, Brocade, Cisco, Netgear.

Supply and Installation of core switch having 10x10GigaBit Ethernet 10G Base-T copper ports, 2x10Gigabit Ethernet SFP+(Dedicated), 1xGigabit Ethernet Management ports, Supporting ipv6 etc. Approved makes: - Allied Telesis, Brocade, Cisco, Netgear.

Supply and Installation of ≥4 MP IP Varifocal Bullet(Motorized) camera for class room recording and streaming having H.265, H.264, MJPEG, Triple Stream, Auto-focus & Iris 2.8 ~ 12.0mm lence, SDCard/USB Storage, Audio in/out, Alram in/out etc. Approved Makes:- Avtron, Panasonic, Samsung, Vantage, Vivotek.

Supply and Installation of Intelligent RAID Embedded Ultra HD NVR having ≥580M bandwidth, Smart record & search, Onvif/RTSP, P2P/DDNS, H.265 / H.264 Dual Stream, 2 x RJ-45(1G) LAN (Balance/Redudant), Alarm in 16CH & Out 4CH/ All CH Audio Input, 2 Way-Audio In/Out, RS485, RS232, USB3.0, 2xHDMI@ upto 4K, 2xVGA @Full HD 1080P, Independent Programmable, 230V AC Input, 2U 19" Rack Mount etc. Approved Makes:- Avtron, Panasonic, Samsung, Vantage, Vivotek.

22” LED FULL HD Monitor designed for CCTV, minimum 1920*1080 Resolution with wall mounting kit, HDMI cable etc. Approved Makes: LG, NEC, Philips, Samsung, Sharp, Sony

Supply and Installation of Portable Digital Voice Recorder with Built-in USB, ≥4GB memory, Stereo Microphone, 2 XLR and TRS combo connectors, WMA and MP3 recording and playback formats, Stereo, 4 Track, Multi Track Recording, ≥1000 files per card handling capability, NiMH (≥2450mAh) batteries, AC power adaptor, Remote control, NiMH battery charger, Additional NiMH battery, Additional ≥4GB SDHC memory card, USB cable, Protective case etc. Preferred Model: Zoom H4n Pro.

Supply and Installation of signage software for static and scrolling tickering, multiviewing etc. for one TV.

Supply, laying, certification,termination and documentation of CAT-6 UTP 23 AWG cable through the existing conduit and cassing and capping as required. Approved makes: - Actassi, Beldon, Comscope, Molex, Panduit.

Supply and fixing of 20mm medium gauge PVC ivory conduit/oval/capping casing with special confirming to ISI standard on surface/recess using suitable size fixtures spacing not exceeding 50cm including making good the damage colour washing etc as required

Supply and fixing of 25mm medium gauge PVC ivory conduit/oval/capping casing with special confirming to ISI standard on surface/recess using suitable size fixtures spacing not exceeding 50cm including making good the damage colour washing etc as required

Supply and fixing ≥50mm x ≥50 mm PVC Cable Management System with base and lid along with the following accessories conforming to IEC 61084/ BS 476 & 4678 on surface / recess including cutting the wall and making good the damages in case of recessed installation as required.Accessories including External Angle 90°,Flat Angle 90°/TEE,Internal Angle 90°, Internal Coupler,Flat cross,End Cap,Flanged Coupler, Joint cover,Cable Retainer,Wall plate for internal angle etc.

Supply and fixing CAT-6 information outlet for 1000Mbps with spring shutter face plate, I/O and PVC SMB on surface / 3x3 GI box in reces wherever necessery including termination. Approved makes: - Actassi, Beldon, Comscope, Molex, Panduit.

Supply and fixing CAT-6 dual information outlet for 1000Mbps with spring shutter face plate, I/O and PVC SMB on surface / 3x3 GI box in reces wherever necessery including termination. Approved makes: - Actassi, Beldon, Comscope, Molex, Panduit.

Supply and installation of 24 port fully loaded keystone socket patch panel of Enhanced CAT-6, Keyston Modules as per EIA/TIA-TSB 40A specification for interconnecting servers and clients, including termination charges. Approved makes: - Actassi, Beldon, Comscope, Molex, Panduit.

Supply and patching of 1Mtr CAT-7A, 23AWG, Giga UTP flexible patch cord. Approved makes: - Actassi, Beldon, Comscope, Molex, Panduit.

Supply and patching of 1Mtr CAT-6, 23AWG, Giga UTP flexible patch cord. Approved makes: - Actassi, Beldon, Comscope, Molex, Panduit.

Supply and patching of 2Mtr CAT-6, 23AWG, Giga UTP flexible patch cord. Approved makes: - Actassi, Beldon, Comscope, Molex, Panduit.

Supply and fixing 19" ≥36U floor standing Server rack with covered wire manager, AC distribution box, cooling fan, tray, hardware kit, blanking plates, all other accessories etc. Approved makes: - Netrack, President, Valrack.

Supply and installation of Handy cam with built-in projector with following specification:- ≥2.2 Megapixels (16:9) Resolution, 6.7 cm LCD Display, Optical zoom: 30X or higher, Digital Zoom: 350x or higher, HDMI Terminal, WiFi and NFC wireless function, 640x360 Resolution output of projector, HDMI micro projector input, up to 13 lumen light output, carrying case, 16GB memory card and other accessories etc. Approved Model: Sony HDR-PJ410

Supply and installation of Digital SLR Camera with 18-55mm and 70-300mm Lens with following specifications:- ≥24 Megapixels resolution, CMOS image sensor, 11 point autofocus system, Continuous shooting speed 5 frames per second, ISO range of 100-25600, Shutter speed 30 to 1/4000 sec., Built-in Flash, 3 inch LCD display and other accessories include 16 GB class 10 SD card, carrying case etc. Approved Model: Nikon D3400

Supply and Installation of ≥ 6 KVA Online double conversion sine wave UPS with ≥16 nos of 65AH SMF Battery for ≥2 hour backup on full load and Suitable uninyvin cables for inter-connecting battery's & UPS to battery bank, ≥192V Battery bank voltage, 230V 50Hz. AC output voltage, ≥0.9 Power factor, >94% UPS efficiency at full load in Double-Conversion mode, Graphical LCD for easy to use, proper copper lugs, Suitable rack for battery etc. Warranty: 3 years for UPS and battery. Approved Make: APC, Eaton, Emerson, GE, Legrand, Socomec. Battery: Exide,Amaron or from ISO90001, ISO14001, OHSAS18001 certified company

Testing, Commissioning, Training and Documentation including all Electrical switch gears, fasteners, labour charges etc.