Job Order for AMC of Computers, printers,

Amount

Annual Maintenance Contract of computer system complete (15 Nos), Printers (15 Nos), Biometric Attendance System (02 Nos) and Intercom System Panasonic KX -TES-824 (20 Lines) (01 Set) :- COMPUTERS ACER - (1) UDVHGSI-200G2378143 (2) UDVHGSI-200G2378191 (3) UDVHGSI-200G2378148 (4) UDVHGSI-200G2378145 (5) UDVHGSI-1216G2378147 (6) UDVHGSI-216G2381163 (7) UDVHGSI-200G 12378144 (8) UDVHGSI-200G2378149 (9) UDVHGS1216G2381137 (10) UDVHGSI216G2381143 HP - (1) HP1144SA-05343 (2) HP 1144SA-02460 (3) HP INA420YOF(4) INA4252Y-VA (5) 1144SA-02062 PRINTERS (1) HP P1108P 13 Nos - (VNF5N43134 VNF5N43702 VNF4G09980 VNF4G09946 VNF6V05993 VNF3N56012 VNF6V05536 VNF5N43155 VNF4G09978 VNF3N55552 VNF5N43721 VNF4G09974 VNF5N43721 (2) Canon Laset Jet LBP2900 - 02 Nos BIOMETRIC ATTENDANCE SYSTEM Numac - 02 Nos INTERCOM (I) Intercom System Panasonic KX -TES-824 (20 Lines) (01 Set) TERMS AND CONDITION (a) The Annual Maintenance COntract (AMC) shall remain operative for the period of one year i.e. from the date of issue of Job Work Order. (b) SCOPE OF WORK The Annual Maintenance Contract (AMC) shall be fully comprehensive onsite maintenance/repair/replacement of faulty parts of computers mentioned above at specified location within the CWE Ezhimala complex. (i) Repair /replacement of all defective parts i.e Motherboard graphics/sound/ethernet/modem/SCCSI/other cards, HDDs, FDDs, CGA/VGA/SVGA, Monitor, Keyboard, Mouse, Hardisk media house, CD ROM Drive, Multimedia Kit etc and other associated accessories and other spare parts of the computer. (ii) The contract will include maintenance/repair of all CD Writer head, and CD ROM head etc.as a part of AMC and would have to be replaced, if defective during the period of AMC. The Hard disk would have to be replaced, if rendered defective by the contractor. The old hard disk would not be handed over to the contractor under any circumstance. (iii) Further the firm should have multi user licensed OS windows 05, Windows 98, Windows 2000, Windows 2007, 2010, Server 2003, XP Professional, MS Office 97-07, Win XP, Office XP Pro, Office 2003. (iv) The contractor shall address any problems related to hardware, OS, and other general software packages and other related accessories of the system. Contractor should peocess multi user license for the aforesaid operating systems and other software packages. (v) The contactor should have direct connections and agreements /tie up with principal companies like Compaq, HP, IBM, Epson, Samsung, Dell, Acer, Samtron or any other IT Hardware and software company for distributing their products and maintaining them in India. Under no circumstances the down time of any IT peipherals is to exceed one working day.(vi) The contract will include maintenance/repair and replacement of all damaged parts arising in the above mentioned printers excluding replacement of cartridges. (vii) The contract will include repair/maintenance of the above and internal cyber security updation of all computer under guidelines of INA Ezhimala (IT Cell) and mentioned Biometric Attendance system including timely software updates of the system The contract will include repair/maintenance of the above and internal cyber security updation of all computer under guidelines of INA Ezhimala (IT Cell)Viii Maintnance /Repair/ replacement of all defective parts of intercom system with new one (c) TAX/DUTIES The price quoted shall include all taxes and duties. Any increase in the taxes /duties during the AMC shall be borne by the POSPL and no claim on the account shall be entertained

TANSOM TECHNO SERVICES

TANSOM TECHNO WORLD PRIVATE LIMITED

ALPHA COMPUTERS