Selection of Bharat Bill Payment Operating Unit (BBPOU) for providing online payment services to HESCOM through BBPS platform

Bidder should have delivered the electronic payment services through BBPS platform to at least 5 organizations, which should include at least 2 government DISCOMS in India in last 3 years as on March-2024. And should be an existing operational BOU for any of the government DISCOM

The bidder should have processed at least 40 lakhs online payment transactions per annum through BBPS platform in any one of last 3 years i.e. 2021-22, 2022-23 and 2023-24

The bidder should have its registered office in India & at least one site office in Bangalore for providing necessary support for e-payment service

The agency should be an aggregator/scheduled bank and shall have a capacity of in- house software development for the required business solution or can be capable enough to acquire the same from any well-established software solution provider

The Server capacity of the bidder should be capable of handling minimum 6 lakhs bill fetch per month and it should be capable of handling 06 lakhs and above payment posting capacity per month

The bidder should be a registered company in India under relevant company act OR a nationalized/scheduled commercial bank registered under banking act

The bidder should be authorized by Reserve Bank of India (RBI) to provide Electronic/Online Payment Services

Bidder should comply PCI-DSS (Payment Card Industry-Data Security Standard)

The bidder should be a BBPOU (Bharat Bill Payment Operating Unit) authorized by the RBI / NPCI and need to be one enlisted operational BBPOU under the Bharat Bill Payment System (BBPS)

The Bidder must have valid ISO 27001/27002:2013 or higher certification

The payment service must offer at least 128-bit encryption SSL (Secure Sockets Layer) for transaction security

The bidder should abide to provide BBPS service in accordance with the guidelines laid down by NPCI for BBPS services issued from time to time

The bidder should provide Payment gateway facility as per RBI guidelines

Any cost with respect to set up, integration or operation and maintenance shall be borne by bidder

Bidder should be capable of generating Dynamic QR code as per NPCI guidelines and should provide the logic to print Dynamic QR on HESCOM bills

The bidder shall upload self-declaration stating that the firm has not been blacklisted/Defaulted/Disputed in providing services against purchase order placed by any Organization/PSU/Utilities including HESCOM and other ESCOMS of Karnataka as on the date of bid opening

Any Bidder from a country which shares land with India will be eligible to bid in this tender only if the Bidder is registered with the Competent Authority. A certificate for having read the clauses is required to be submitted/uploaded by the Bidder separately in the following format I have read the clause regarding restrictions on procurement from a Bidder of a country which shares a land border with India I certify that this Bidder is not from such a country or, if from such a country, has been registered with the Competent Authority. I hereby certify that this Bidder fulfills all requirements in this regard and is eligible to be considered. (Where applicable, evidence of valid registration by the Competent Authority shall be attached)

Consortium and sub-contracting any part of this work is not allowed

The bidder should have average minimum annual turnover (MAT) of Rs 100 Crores (One Hundred Crores) (collection of two months amount) per annum in any one of the preceding 3 financial years viz 2021-22, 2022-23 and 2023-24

The Bidder should have Liquid assets (Cash at Bank + Term deposit in any Nationalized / Scheduled Commercial Bank) on or after the date of notification of tender + Availability of credit facility in any Nationalized/ Scheduled Commercial Bank shall not be less than 30% of the amount put to tender, (Equivalent of estimated cash flow for 3 months/year in peak execution period) which shall be supported by certificate issued by any Nationalized /Scheduled/ Commercial Bank.