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| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | L1₹1.1 CrAccepted-AOC 501 WALLFORT OZONE FAFADIH CHOWK BILASPUR ROAD FAFADIH RAIPUR CHHATTISGARH 492001 | RAIPUR | CHHATTISGARH | 492001 | ₹1.1 Cr | L1 | Accepted-AOC L1 BIDDER |
| 2 | L2₹1.3 Cr+₹15.1 L (13.4%)Rejected-Finance | ₹1.3 Cr+₹15.1 L (13.4%) | L2 | Rejected-Finance L2 |
| 3 | L3₹1.4 Cr+₹27.8 L (24.7%)Rejected-Finance | ₹1.4 Cr+₹27.8 L (24.7%) | L3 | Rejected-Finance L3 |
| 4 | L4₹1.5 Cr+₹35.6 L (31.6%)Rejected-Finance | ₹1.5 Cr+₹35.6 L (31.6%) | L4 | Rejected-Finance L4 |
| 5 | L5₹1.8 Cr+₹71.1 L (63.1%)Rejected-Finance 4TH FLOOR ALTRUSIT MOUNT BEHIND HOTEL FURHILL NEAR TUNNEL NO 103 SHIMLA SHIMLA SHIMLA HIMACHAL PRADESH 171004 | SHIMLA | HIMACHAL PRADESH | 171004 | ₹1.8 Cr+₹71.1 L (63.1%) | L5 | Rejected-Finance L5 |
| Sl No | Description | Qty | Unit | ALTRUIST TECHNOLOGIES PRIVATE LIMITED L5 | ADA Tech Solutions Pvt Ltd L4 | Calling 24o7 BPO Services Pvt Ltd L3 | BPO Convergence Private Limited L2 | Patio Digital Private Limited L1 | cyfuture india Pvt Ltd L6 |
|---|---|---|---|---|---|---|---|---|---|
| 1.00Appointment of agency for Call Centre | |||||||||
| 1.01 | Customer Service Executive (CSE) FIRST YEAR | 192 | Man- Month | 37,090 ₹84,03,110.4 | 28,348.57 ₹64,22,651.52 | 27,000 ₹61,17,120 | 25,066 ₹56,78,952.96 | 22,100 ₹50,06,976 Lowest | 36,300 ₹82,24,128 |
| 1.02 | Customer Service Executive (CSE) SECOND YEAR | 240 | Man- Month | 37,090 ₹99,69,792 | 29,668.81 ₹84,02,208 | 28,000 ₹79,29,600 | 25,066 ₹70,98,691.2 | 22,100 ₹62,58,720 Lowest | 36,800 ₹1,04,21,760 |
Tender Value
Refer Docs
EMD Value
₹2 L
Closing Date
27 Jan 2026, 3:00 pmClosed
Manager
Pride Purple Coronet, 2nd Floor, Baner Road, Baner, Pune-411045
Rate Contract for the period of 2 years for appointing Vendor for carrying out Call Center Centralized Operations for Pune, Nashik, Sindhudurg and Ramanagara GA of MNGL.
2026_MNGL_262697_1
MNGL/CP/2025-26/126
Open Tender
Miscellaneous Services
Works
730 days
Pune
AS PER TENDER
13 documents required · 13 mandatory
₹0
₹2 L
Yes
PUNE
13 Apr 2026
12 Jan 2026
28 Jan 2026
12 Jan 2026
27 Jan 2026
12 Jan 2026
16 Jan 2026
Appointment of agency for Call Centre
Customer Service Executive (CSE) FIRST YEAR
Customer Service Executive (CSE) SECOND YEAR
stage.html
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techsummary_304414.pdf
finance_304414.pdf
BOQ Comparative Chart
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Tendernotice_1.pdf
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Tender126.pdf
Tender Documents • 0.90 MB
BOQ_304414.xls
BOQ • 0.23 MB
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