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| # | Company | Amount | Rank | Status |
|---|---|---|---|---|
| 1 | L1₹7.9 CrAccepted-Finance EMAAR CAPITAL TOWER 1 LEVEL 6 UNIT NO 605 MEHRAULI GURGAON ROAD SIKANDARPUR SECTOR 26 GURUGRAM 122002 | GURUGRAM | HARYANA | 122002 | ₹7.9 Cr | L1 | Accepted-Finance L1 bidder |
| 2 | L2₹11.6 CrRejected-Finance PINNACLE HOUSE 07 NAWAB LAYOUT TILAK NAGAR SQUARE NAGPUR 440010 | NAGPUR | MAHARASHTRA | 440010 | ₹11.6 Cr | L2 | Rejected-Finance Not L1 bidder |
| 3 | L3₹12.4 CrRejected-Finance | ₹12.4 Cr | L3 | Rejected-Finance Not L1 bidder |
| 4 | Rejected-Technical BHARAT SANCHAR NIGAM LIMITED BHARAT SANCHAR BHAWAN HARISH CHANDER MATHUR LANE JANPATH NEW DELHI DELHI 110001 | NEW DELHI | DELHI | 110001 | - | - | Rejected-Technical Tender requirement is not met. |
| 5 | Rejected-Technical | - | - | Rejected-Technical Tender requirement is not met. |
| Sl No | Description | Qty | Unit | Sinch Cloud Communication Services India Private Limited L3 | PINNACLE TELESERVICES PVT LTD L2 | KARIX MOBILE PRIVATE LIMITED L1 |
|---|---|---|---|---|---|---|
| 1.00 | One Time Cost towards migration of existing WhatsApp Chatbot and web Chatbot platform and development of RCS. | 1 | Nos | - | 19,80,000 ₹19,80,000 | 1 ₹1 Lowest |
| 2.00 | Annual maintenance of VMN, WhatsApp Business Solution, WhatsApp Chatbot, Web Chatbot, RCS chatbot and other associated services/charges required to ensure smooth functioning of the system. | 3 | Nos | 72,00,000 ₹2,16,00,000 | 9,90,000 ₹29,70,000 | 1 ₹3 Lowest |
| 3.00 | Cost towards WhatsApp message in Utility Category (initiated by UPPCL) | 63,00,00,000 | Nos | 0.11 ₹6,93,00,000 | 0.12 ₹7,24,50,000 | 0.09 ₹5,35,50,000 Lowest |
| 4.00 | Cost towards WhatsApp conversation (initiated by Consumer) | 3,60,00,000 | Nos | - | - | 0 ₹36,000 Lowest |
| 5.00 | RCS Messages Initiated by Utility (With Rich Text) | 63,00,00,000 | Nos | 0.05 ₹3,15,00,000 | 0.06 ₹3,59,10,000 | 0.04 ₹2,52,00,000 Lowest |
| 6.00 | RCS Conversation Messages by Utility | 1,80,00,000 | Nos | 0.05 ₹9,00,000 | 0.06 ₹10,26,000 | 0 ₹18,000 Lowest |
| 7.00 | RCS Conversation Messages by Consumer | 1,80,00,000 | Nos | 0.05 ₹9,00,000 | 0.11 ₹20,52,000 | 0.01 ₹1,80,000 Lowest |
Tender Value
Refer Docs
EMD Value
₹5.7 L
Closing Date
16 Mar 2026, 5:00 pmClosed
Superintending Engineer (IT-II)
5th Floor, Shakti Bhawan Ext. 14-Ashok Marg, Lucknow-226001 Uttar Pradesh
Engagement of an Agency for Providing WhatsApp Business API, RCS Services and Chatbot Solutions for UPPCL/Discoms
2025_UPPCL_1094147_1
RFP No. 03/IT/UPPCL/ WhatsApp, RCS and Chatbot Solutions /2025
Open Tender
Info. Tech. Services
Turn-key
1186 days
Lucknow
Please refer Tender documents.
2 documents required · 2 mandatory
₹5,900
Yes
Accounts Officer, Central Payment Cell
₹5.7 L
Yes
Shakti Bhawan Lucknow
12 Aug 2026
27 Nov 2025
17 Mar 2026
27 Nov 2025
16 Mar 2026
27 Nov 2025
4 Dec 2025
| Sl No | Description | Qty | Unit | Est. Rate | Est. Amount |
|---|---|---|---|---|---|
| 1 | One Time Cost towards migration of existing WhatsApp Chatbot and web Chatbot platform and development of RCS. | 1 | Nos | 100 | ₹100 |
| 2 | Annual maintenance of VMN, WhatsApp Business Solution, WhatsApp Chatbot, Web Chatbot, RCS chatbot and other associated services/charges required to ensure smooth functioning of the system. | 3 | Nos | 100 | ₹300 |
| 3 | Cost towards WhatsApp message in Utility Category (initiated by UPPCL) | 63,00,00,000 | Nos | 10 | ₹6,30,00,00,000 |
| 4 | Cost towards WhatsApp conversation (initiated by Consumer) | 3,60,00,000 | Nos | 10 | ₹36,00,00,000 |
| 5 | RCS Messages Initiated by Utility (With Rich Text) | 63,00,00,000 | Nos | 10 | ₹6,30,00,00,000 |
| 6 | RCS Conversation Messages by Utility | 1,80,00,000 | Nos | 10 | ₹18,00,00,000 |
| 7 | RCS Conversation Messages by Consumer | 1,80,00,000 | Nos | 10 | ₹18,00,00,000 |
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