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Tender Value
₹6.5 Cr
EMD Value
₹19.5 L
Closing Date
30 Jul 2026, 3:00 pm
Sh. Mohit Agarwal
CCIC of India Ltd. Jawahar Vyapar Bhawan, Janpath, New Delhi-110001
RFP for Enterprise Digital Transformation
2026_CCICI_916778_1
CCICITMIS/2026-27/03
Open Tender
Miscellaneous Services
Fixed-rate
365 days
New Delhi
Please refer Tender documents.
2 documents required · 2 mandatory
₹0
₹19.5 L
Yes
Board Room
10 Jul 2026
10 Jul 2026
31 Jul 2026
10 Jul 2026
30 Jul 2026
10 Jul 2026
15 Jul 2026
The below quoted price is exclusive of all applicable taxes. Taxes to be quoted on actual as per Government of India guidelines.
Sl. No. Cost Component Indicative User Count Amount / Formula to be Quoted
0. Software License / Subscription Costs Microsoft Dynamics 365 Full Users for 3 Years 46 A
0. Software License / Subscription Costs Microsoft Dynamics Team Users for 3 Years 6 B
0. Software License / Subscription Costs of POS for 3 Years 29 D
0. Software License / Subscription Costs CRM for 3 Years 4 E
0. Software License / Subscription Costs HRMS for 3 Years 7 user (Total 100 Employees) F
0. Collaboration Tool 150 Employees G
0. Dash Board 2 Creator & 8 Viewers H
0. Vendor Portal Admin 20 I
0. Grievance management system users 10 J
0. Implementation, customization, Integration, Go-Live Support, and 6-month Defect Liability / Warranty Support (Includes system design, customization, data migration, integration, Go-Live rollout, and the mandatory 6-month Defect Liability / Warranty Support phase) During all phases i.e. 1. Discovery, Fit-Gap and Design, 2. E-Commerce and Web-Based POS, 3. ERP and HRMS go-live, 4. Vendor Portal, Corporate portal and CRM go-live, 5. Successful completion of UAT, Go-Live, and Hypercare stabilization K
0. E-Commerce Platform Success Fee Pl see table below U
0. Initial Customer outreach One Time (WhatsApp Marketing Messages – 10 Lakhs Emails – 1 Crore) L
0. Cost of VAPT for Complete Cloud bases Structure under this Contract M
0. Cost of STQC Certification for Bothe Websites N
0. Operations & Maintenance Year 2 (Comprehensive support phase including a minimum of 1 dedicated resource O
deployed Onsite with --- years experience)
0. Operations & Maintenance Year 3 (Comprehensive support phase including a minimum of 1 dedicated resource deployed Onsite with --- years experience) P
Grand Total / TCO
E-Commerce Platform Success Fee
Year Baseline Sales Target Sales Bidder's Quoted Annual Fee % Amount = Base Line x Bidder's Quoted Annual Fee %
Year 1 50 Lakhs 100 Lakhs % R
Year 2 50 Lakhs 200 Lakhs % S
Year 3 50 Lakhs 500 Lakhs % T
Total Evaluation U = R + S + T
Maximum annual payout under this head is capped at ₹1 Crore for 1st Year, 1.2 Crore for 2nd Year and 1.5 Crore for 3rd Year. Bidders are required to quote within or up to this ceiling For QCBS Cost:
0. E-Commerce Platform Success Fee Pl see table below U
0. Initial Customer outreach One Time (WhatsApp Marketing Messages – 10 Lakhs Emails – 1 Crore) L
0. Cost of VAPT for Complete Cloud bases Structure under this Contract M
0. Cost of STQC Certification for Bothe Websites N
0. Operations & Maintenance Year 2 (Comprehensive support phase including a minimum of 1 dedicated resource O
deployed Onsite with --- years experience)
0. Operations & Maintenance Year 3 (Comprehensive support phase including a minimum of 1 dedicated resource deployed Onsite with --- years experience) P
Grand Total / TCO
E-Commerce Platform Success Fee
Year Baseline Sales Target Sales Bidder's Quoted Annual Fee % Amount = Base Line x Bidder's Quoted Annual Fee %
Year 1 50 Lakhs 100 Lakhs % R
Year 2 50 Lakhs 200 Lakhs % S
Year 3 50 Lakhs 500 Lakhs % T
Total Evaluation U = R + S + T
Maximum annual payout under this head is capped at ₹1 Crore for 1st Year, 1.2 Crore for 2nd Year and 1.5 Crore for 3rd Year. Bidders are required to quote within or up to this ceiling For QCBS Cost:
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