TENDER FOR APPOINTMENT OF AGENCY FOR SWEEPING AND CLEANING OF INTERNAL ROADS & AREAS IN SECTOR AREAS OF GANDHINAGAR MUNICIPAL CORPORATION (PACKAGE 1)

The Technical Bids will be opened on 01/10/2026 up to 12:00 hours, if possible, in the presence of Bidder’s

representative(s).

Based on qualification and techno-financial criteria, and other terms and conditions mentioned in the detailed

Tender document, Successful Bidder shall be appointed. Please note that the Employer reserves right to

accept or reject all or any of the Bids without assigning any reason whatsoever.

Name of Work Blank Tender Earnest Money Deposit

Document Fee (EMD)

Tender for Appointment of Agency for 17,700 INR (Rupees 84,11,871 INR (Rupees

Sweeping and Cleaning of Internal Areas & Seventeen Thousand Eighty-four Lakh Eleven

Roads in sector areas of Gandhinagar Seven Hundred) Thousand Eight Hundred

Municipal Corporation (Package 1) and Seventy-one Only)

(Blank Tender Document Fees should be in form of DD of any Nationalize/Schedule Bank in favor of Gandhinagar

Municipal Corporation or Deputy Municipal Commissioner, Gandhinagar Municipal Corporation and should be payable

at Gandhinagar)

Municipal Commissioner, GMC reserves rights to reject any or all Bids without assigning any reasons thereof

and the decision shall be final and legally binding on all the Bidders.

Deputy Municipal Commissioner

Gandhinagar Municipal Corporation

NIT/Advertisement No.: ______________

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

The information contained in this Request for Proposal document (the “Tender”) or subsequently provided to

Bidder(s), whether verbally or in documentary or any other form, by or on behalf of the Employer or any of its

employees or advisors, is provided to Bidder(s) on the terms and conditions set out in this Tender and such

other terms and conditions subject to which such information is provided.

This Tender is not an Agreement and is neither an offer nor invitation by the Employer to the prospective

Bidders or any other person. The purpose of this Tender is to provide interested parties with information that

may be useful to them in the formulation of their Bid for qualification pursuant to this Tender (the “bid”). This

Tender includes statements, which reflect various assumptions and assessments arrived at by the Employer

in relation to the Project. Such assumptions, assessments and statements do not purport to contain all the

information that each Bidder may require. This Tender may not be appropriate for all persons, and it is not

possible for the Employer, its employees or advisors to consider the investment objectives, financial situation

and particular needs of each party who reads or uses this Tender. The assumptions, assessments, statements

and information contained in this Tender may not be complete, accurate, adequate or correct. Each Bidder

should therefore, conduct its own investigations and analysis and should check the accuracy, adequacy,

correctness, reliability and completeness of the assumptions, assessments, statements and information

contained in this Tender and obtain independent advice from appropriate sources.

Information provided in this Tender to the Bidder(s) is on a wide range of matters, some of which may depend

upon interpretation of law. The information given is not intended to be an exhaustive account of statutory

requirements and should not be regarded as a complete or authoritative statement of law. The Employer

accepts no responsibility for the accuracy or otherwise for any interpretation or opinion on law expressed

The Employer, its employees and advisors make no representation or warranty and shall have no liability to

any person, including any Bidder or its representatives, under any law, statute, rules or regulations or tort,

principles of restitution or unjust enrichment or otherwise for any loss, damages, cost or expense which may

arise from or be incurred or suffered on account of anything contained in this Tender or otherwise, including

the accuracy, adequacy, correctness, completeness or reliability of the Tender and any assessment,

assumption, statement or information contained therein or deemed to form part of this Tender or arising in any

way with qualification of Bidders for participation in the Bidding Process.

The Employer also accepts no liability of any nature whether resulting from negligence or otherwise howsoever

caused arising from reliance of any Bidder upon the statements contained in this Tender.

The Employer may, in its absolute discretion but without being under any obligation to do so, update, amend

or supplement the information, assessment or assumptions contained in this Tender.

The issue of this Tender does not imply that the Employer is bound to select and short-list qualified Bids or to

appoint the Selected Bidder or Concessionaire, as the case may be, for the Project and the Employer reserves

the right to reject all or any of the Bids or Bids without assigning any reasons whatsoever.

The Bidder shall bear all its costs associated with or relating to the preparation and submission of its Bid

including but not limited to preparation, copying, postage, delivery fees, expenses associated with any

demonstrations or presentations which may be required by the Employer or any other costs incurred in

connection with or relating to its Bid. All such costs and expenses will remain with the Bidder and the Employer

shall not be liable in any manner whatsoever for the same or for any other costs or other expenses incurred

by a Bidder in preparation or submission of the Bid, regardless of the conduct or outcome of the Bidding

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Table of Contents

25. Adherence to requirements while submitting Bid .....................................................................22

36. Clarification of Bids and Contacting the Employer ...................................................................27

45. Employer’s Right to Accept Any Bid and to Reject Any or All Bids..........................................31

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

62. The Service to be provided during Contract Period .................................................................38

76. Correction of Defects and Compliant Redressal ......................................................................47

88. Payment of Commission, Gratuities, Rebates, Gifts ................................................................60

Section III: Generation Requirements and Scope of Work...................................................61

Annexure 1- Format for Covering Letter-Cum-Project Undertaking .....................................................77

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Annexure 5- Format for Power of Attorney for Signing of BID .............................................................84

Annexure 6 - Format for Anti-Collusion Certificate...............................................................................85

Annexure 7 - Format for Bank Guarantee for Bid Security / EMD .......................................................86

Annexure 8 - Information regarding current litigation ...........................................................................88

Annexure 13 - Format for Performance Security in the form of Bank Guarantee ................................94

Schedule B – Workforce to be deployed for the service delivery as per scope .................................104

Schedule C – Vehicles and Equipment required for the service delivery as per scope.....................106

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Section I: Instructions to Bidders (ITB)

“GMC” or “ULB” shall mean Gandhinagar Municipal Corporation, Gandhinagar

“Bid” or “Detailed Bid” or “Proposal” shall mean the detailed Bid submitted by the Bidder in response to

this tender including clarifications and/or amendments, if any.

“Bid Security” shall mean the Security furnished by the Bidder, as part of the Detailed Bid submission.

“Bid Due Date” shall mean the last date for submission of Bid.

“Designated Officer” shall mean GMC Official appointed by Municipal Commissioner of Gandhinagar

Municipal Corporation (GMC), Gandhinagar.

“Employer” or “Authority” mean Gandhinagar Municipal Corporation

“Earnest Money Deposit” or “EMD” mean same as Bid Security.

“Month” shall mean generally a period of 30 days.

“Firm” shall mean a single legal entity, which is a registered body, Government agency or statutory body.

Letter of Intent (LOI)” or “Letter of Award (LOA)” shall mean the letter to be issued by Authority to the

successful bidder indicating the acceptance of his offer in accordance with the conditions of this Tender

“Performance Security” or “Security Deposit” shall mean the deposit/s provided by the Contractor, as a

performance guarantee under this Contract.

“Service Provider” or “Contractor” shall mean the Proprietor/ firms/

companies /firm/company which is the successful / preferred bidder and has been selected by the Authority for

the work as per the terms and conditions of this tender.

“Taxes and Duties” shall mean all taxes, duties, fees, cess etc. payable as per applicable laws in Indian

connection with the discharge of responsibilities as per the scope of work envisaged.

The words and expressions beginning with capital letters and defined in this document shall, unless

repugnant to the context, have the meaning ascribed thereto herein above.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

1. Preliminary Details

1.1 The Employer is Gandhinagar Municipal Corporation (GMC), Gandhinagar. The authorized

representative of the Employer is Municipal Commissioner, GMC.

1.2 The work shall be pertaining to manual cleaning of roads and its peripheral area in accordance with

SWM Rules 2026, its subsequent amendments, applicable laws and directives of Supreme Court

Order from time to time. The work area shall be the jurisdiction of Gandhinagar Municipal Corporation

referred as “Gandhinagar city” hereafter. The Bidder shall have to compulsorily submit Technical

Proposal and Financial Bid as per the Tender conditions, failing which the Bid of such Bidder

shall be Rejected, without any further clarification.

1.3 Name of the Work: Tender for Appointment of Agency for Sweeping and Cleaning of Internal Areas &

Roads in sector areas of Gandhinagar Municipal Corporation (Package 1)

1.4 Brief description of the work

Detailed Scope of Work has been provided in Section-III of this Tender document.

The Contract for Sweeping and Cleaning of Internal Areas & Roads in sector areas of Gandhinagar

Municipal Corporation (Package 1) shall be awarded to the successful bidder for the tenure as

mentioned in the Tender document.

The Contract would initially cover the scope of work of Sweeping of Internal Roads (Sub-Arterial

Streets, Collector Streets, Local Streets) and its Footpaths and divider, Open/Common Plots,

Commercial Areas, Slum Areas, Rangmanch, Lagnawadi, Night Sweeping in Commercial and can

be extended through mutual consent.

1.5 The above mentioned description of work is for basic information. Details in section-III will prevail in

case of any discrepancy.

1.6 Schedule of Bidding Process

The Employer shall endeavour to adhere to the following schedule;

Event Description Date

Tender document From 11:00 hours on 08/09/2026 up to

available Online 18:00 hours on 28/09/2026

Last date for receiving On 17/09/2026 up to 12:00 hours

queries To be communicated with Employer on details as provided in clause

On 17/09/2026 up to 15:00 hours

3. Pre-bid Meeting

OR Any other date as communicated via e-tendering portal

Concern Officer: Deputy Municipal Commissioner, GMC

Pre-bid Meeting Office of Deputy Municipal Commissioner,

4. Gandhinagar Municipal Corporation (GMC),

Pandit Deendayal Upadhyaya Bhawan,

Behind Gandhinagar Fire Station,

Sector- 17, Gandhinagar. Ph. No.: (079)

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Event Description Date

Email: [email protected]

From 11:00 hours 08/09/2026 up to

E-Submission of Bid &

5. 18:00 hours on 28/09/2026, in accordance with the provisions as

Bid Due Date (BDD)

specified in the Tender Documents.

From 11:00 hours 08/09/2026 up to 18:00 hours on 30/09/2026, in

Physical submission accordance with the provisions as specified in the Tender Documents.

of bids Kindly refer clause 28 for information on documents that are

required to be submitted in physical submission of bid.

Opening of Technical 01/10/2026 at 12:00 hours; if possible or Employer will intimate Bidders

Bids about next possible Date and Time for opening of technical proposals.

Technical Employer will intimate only pre-qualified Bidders about Date and Time for

Presentation Technical Presentation.

Opening of Financial Employer will intimate only Technically qualified Bidders about next

Bids possible Date and Time for opening of Financial proposals.

10. Validity of Bids 180 days of Bid Due Date

Signing of Contract

11. Within 30 days of award of LoA

1.7 In all matters related to this Tender, the execution of the Project / Work, extension of the contract,

interpretation of the clauses, bid evaluation, payment & penalties, termination, disputes /

disagreements, exemptions, contract amendments, negotiations, etc., the Municipal Commissioner,

Gandhinagar Municipal Corporation shall be the Authorized person to take decisions, and such

decisions shall be final and binding to all parties.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

2. Bidding Process

2.1 The Employer has adopted a single-stage two envelope Bidding Process (via online e-tendering portal)

(collectively referred to as the “Bidding Process”) for selection of the Bidder for award of the proposed

work. Pre-qualification eligibility and Technical eligibility of the Bidder shall be evaluated based on

details submitted under first envelope (the “Technical Bid”) with respect to eligibility and qualifications

criteria prescribed in this TENDER (the “Bidder”, which expression shall, unless repugnant to the

context). The Financial Bid under the second envelope shall be opened online of only those Bidders

whose Technical Bid is responsive to the Pre-qualification criteria and Technical qualification criteria

as per the Tender document.

3. Source of Funds

3.1 The work that the Successful Bidder is expected to carry out under the Contract shall be compensated

by the Employer through its own Municipal Fund.

4. Qualification Criteria

Information and details related to Eligibility is defined as mentioned below; and these requirements are

mandatory for Qualification purpose and necessary supporting documents for each of the criteria is to be

submitted compulsorily along with the Technical Bid; and non-submission of supporting documents for any of

the following criteria shall result in disqualification of the Bid of such Bidder, without any further clarification.

Pre-Qualification Criteria

The Bidders will be shortlisted against the pre-eligibility criteria. Those bidders who fulfil pre-qualification

criteria, shall be considered for Technical evaluation

Sr. No. Pre-qualification Condition Documents to be submitted

Tender Fee Original copy of Tender Fee as mentioned in

Earnest Money Deposit (EMD) Original copy of EMD as mentioned in Clause

The Bidder shall be a private company, Valid certificate of incorporation to be

registered / incorporated under ‘Companies submitted OR valid shop establishment

Act, 2013’ or other applicable Laws of India OR certificate to be submitted OR partnership

The Bidder shall be a proprietorship firm OR registration certificate issued by Registrar of

The Bidder shall be a partnership firm. Firms, as applicable.

The Bidder must have valid PAN, GST, EPF Copy of the valid PAN card, GST, EPF and

and ESIC registrations ESIC registrations to be submitted along with

The Bidder should possess valid ISO 9001. Latest Copy of certificate (Not issued before

one year from bid due date. If issued before

one year from bid due date, renewal copy must

The Bidder or any member thereof should not Non-Blacklisting Declaration as per the format

have been blacklisted / barred / banned or provided in Annexure 11 of the Tender

should not have any contract terminated by any document.

Central or State Government or departments

under thereof / Government Board or

Corporation or Company / ULB / PSU in the last

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Sr. No. Pre-qualification Condition Documents to be submitted

The Bidder must have experience of Manual 1. Annexure 3 of the Tender document,

Street sweeping projects for minimum one- 2. Contract agreement or work order,

year duration during the last five financial 3. Successfully completion certificate /

years (i.e. 2021-22 to Bid Due Date) with performance certificate by competent

Government or Semi-Government Authority

Departments or Urban Local Bodies or PSUs as

per following; The supporting documents must clearly

contain the executed contract value of the

1. At least 01 project with total executed project.

contract value of minimum Rs. 22.43 Crore

OR The work / experience / project will not be

2. At least 02 projects with a total executed considered for evaluation if the bidder fails to

contract value of minimum Rs. 14.01 Crore submit the certificate having the required

each information as described in Annexure 3 of this

3. At least 03 projects with a total executed

contract value of minimum Rs. 11.21 Crore Work order copies and work completion

each certificate should be duly signed by designated

officers (not below the rank of Executive

(Note: Project having outdoor cleaning or Engineer / Health Officer / Dy. Commissioner

sweeping shall be considered as similar project. of ULB) of the concerned department.

However, project having indoor cleaning and /or

housekeeping inside the buildings shall not be Note: In case of integrated projects having

considered as similar project) major component of manual street sweeping /

outdoor cleaning, the Contract value specific

to manual street sweeping / outdoor cleaning

shall only be considered for evaluation. In such

cases of integrated projects, the bidder shall

be required to submit client certificate clearly

mentioning the Contract value related to

manual street sweeping /outdoor cleaning

component. The decision of the Authority

regarding consideration of any integrated

project for evaluation shall be final and binding

to the Bidder/s.

The Bidder must have experience of at-least 01 1. Annexure 3 of the Tender document,

(one) project of deploying minimum 241 2. Contract agreement or work orders,

Nos. of full time sanitation workers on daily 3.Successfully completion certificate /

basis under a single work order of Manual performance certificate by competent

Street sweeping work of minimum one-year Authority

duration during the last five financial years 4. Labor License registered in name of

(i.e.2021-22 to Bid Due Date) with Government respective Client/s with project title and

or Semi-Government Departments or Urban number of workers

Local Bodies or PSUs

The supporting documents must clearly

(Note: Project having outdoor cleaning or contain the number of fulltime sanitation

sweeping shall be considered as similar project. workers deployed on daily basis.

However, project having indoor cleaning and/or

housekeeping inside the buildings shall not be The work / experience / project will not be

considered as similar project) considered for evaluation if the bidder fails to

submit the certificate having the required

information as described in Annexure 3 of this

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Sr. No. Pre-qualification Condition Documents to be submitted

Work order copies or work completion

certificate should be duly signed by designated

officers (not below the rank of Executive

Engineer / Health Officer / Dy. Commissioner

of ULB) of the concerned department.

Note: In case of integrated projects having

major component of manual street sweeping /

outdoor cleaning, the Contract value specific

to manual street sweeping / outdoor cleaning

shall only be considered for evaluation. In such

cases of integrated projects, the bidder shall

be required to submit client certificate clearly

mentioning the Contract value related to

manual street sweeping /outdoor cleaning

component. The decision of the Authority

regarding consideration of any integrated

project for evaluation shall be final and binding

to the Bidder/s.

1. Annexure 4- Financial Status about Bidder

Average Annual Turnover of minimum Rs.

of the Tender document

14.01 Crores from street sweeping services

2. Audited financial statements,

for the last three Financial Years ending 31st

3. CA certificate certifying overall annual

turnover, annual turnover for street sweeping

service only, and Net worth of the company for

last three financial years

Supporting documents to be submitted as

Last three financial years’ (ending 31st March

2025) Net Worth of the Bidder firm should be

1. Annexure 4 of the Tender document

2. Audited Financial Statements,

3. CA certificate certifying overall annual

turnover, annual turnover for street sweeping

service only, and Net worth of the company for

last three financial years

The Bank Solvency certificate issued after bid

A Bidder shall have to submit Bank Solvency

published date.

of Rs. 5.60 Crores from any of the

Nationalized or Scheduled Bank as per list of

Government of Gujarat Rules.

Non-submission of the above mentioned supporting documents shall result in disqualification of the Bid

without any further clarification.

Technical Evaluation Criteria

A detailed Technical Evaluation of proposals shall be carried out for the bidders who are qualified in the pre-

qualification criteria. Qualified bidders shall be called to deliver a PowerPoint Presentation to GMC Tender

Evaluation Committee. The date and time of presentation shall be communicated to such bidders at least three

days in advance. The authorized representative of the bidder along with the Proposed Project Manager shall

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

deliver their presentation before the GMC Tender Evaluation Committee based on the criteria given in the

The Technical Criteria and Technical Marks system for detailed Technical Evaluation are as follows:

S. No Technical Criteria Marks Documents to

Average Annual Turnover of the firm for the last Max 25 Document

three Financial Years ending 31st March 2025. marks mentioned in

(a) More than Rs. 14.01 Crore and upto to 25 crores 15 marks clause no. 4.1 (9)

(b) More than Rs. 25 Crore and upto to 35 crores 20 marks

(c) More than Rs. 35 Crore 25 marks

Average Net worth of the firm for the last three Max 20 Document

Financial Years ending 31st March 2025. marks mentioned in

(As per the CA certificate) clause no.

(a) More than 2.8 Crores and up to Rs. 6 Crores 10 marks (10)

(b) More than Rs. 6 Crores and up to Rs. 9 Crores 15 marks

(c) More than Rs. 9 Crores 20 marks

Experience of Manual Street sweeping work Max 10 Document

during the last five financial years (i.e. 2021-22 to marks mentioned in

Bid Due date) with Government or Semi- clause no. 4.1 (7)

Government Departments or Urban Local Bodies

or PSUs having a minimum executed contract

value of Rs. 11.19 crores (Note: Experience of

Housekeeping work shall not be considered as

similar experience.)

(a) Upto 3 projects 5 marks

(b) 4 to 5 projects 7 marks

(c) More than 5 projects 10 marks

Average workforce on the payrolls of the Max 25 Self-Certification

Bidder’s firm in last one financial year marks by the bidder

(a) More than 241 and up to 500 workers 15 marks along with EPF

(b) More than 500 and up to 750 workers 20 marks ECR / challan of

More than 750 25 marks last one full

financial year (i.e.

(c) April 2025 to

Qualification and Experience of Project Manager Max 10 CV of Project

marks Manager in the

Educational qualification – 3 marks 3 marks format provided

Any under graduation degree 1 marks in Annexure

Any Post graduation degree 3 marks along with

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

S. No Technical Criteria Marks Documents to

Total Experience – 7 marks 7 marks Certificates and

5 – 7 years of experience in 2 marks Experience

sanitation or SWM projects Certificates

More than 7 and up to 10 years of 5 marks

(b) experience in sanitation or SWM

More than 10 years of experience 7 marks

in sanitation or SWM projects

Presentation before the technical committee Max 10 Power point

constituted by the Authority marks presentation

(a) Understanding of the Scope of work covering all the

(b) Technical capacity of the firm evaluation factors

(c) Proposed workforce deployment plan

(d) Proposed vehicles deployment plan

(e) Proposed monitoring and execution plan

Note: Non submission of any document mentioned in this clause may lead to disqualification of the Bidder.

5. Method of Selection

5.1 The Employer has proposed and resolved - Quality cum Cost Based Selection (QCBS) system for

selection of the Successful Bidder. The weightage of Technical and Financial proposal shall be 60%

and 40% respectively.

5.2 Stage 1a: Pre-Qualification

Pre-qualification assessment shall be conducted as per clause 4.1. Only those bidders who fulfils the

Pre-qualification criteria will be considered for Technical Evaluation in Stage 1b.

5.3 Stage 1b: Technical Evaluation

Bidders will be evaluated on the parameters mentioned in the Clause 4.2 (Technical Evaluation

Criteria) and a technical score (St) shall be given out of 100. Bidders, who scores atleast 60 marks

(Minimum marks) out of total 100 marks from the technical evaluation criteria would be considered as

Technically Qualified Bidder. However, the Authority reserves right to reduce the criteria of Minimum

marks for Technical Qualification, if no bidder gets minimum marks or even for wider participation.

Financial Bid of technically qualified bidders shall be opened in stage

(Calculations will be adjusted to two decimal places)

5.4 Stage 2: Financial Evaluation

The lowest evaluated Financial Bid – F(L1) will be given the maximum financial score (Sf) of

The formula for determining the financial scores (Sf) of all other Proposals is calculated as following:

Sf = 100 x F(L1)/ F(b), in which “Sf” is the financial score, “F(L1)” is the lowest price, and “F(b)” the

price bid under consideration.

(Calculations will be adjusted to two decimal places)

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

5.5 Calculation of Total Score and Selection of Successful Bidder

The weights given to the Technical (T) and Financial (P) Proposals are: T = 60%, and P = 40%

Proposals will be ranked according to their combined technical (St) and financial (Sf) scores using the

weights (T = the weight given to the Technical Proposal; P = the weight given to the Financial Proposal;

T + P = 100%) as following: Total Score (S) = St x T + Sf x P.

(Calculations will be adjusted to two decimal places)

5.6 The bidder securing the Highest Total Score (H1) will be considered as the Successful Bidder. This is

subject to the conditions that the cost of deployment of workforce is not less than the latest Minimum

Wages (Inclusive of applicable benefits such as VDA, EPF, ESI, Bonus) as per the Minimum Wages

Act and other applicable labour laws as on bid due date. Such Bids which are less than the minimum

wages, shall be out-rightly rejected. In such case the Employer may consider the bidder with next

Highest Total Score which is in confirmation with the minimum wages as mentioned above for

determination of Successful Bidder.

5.7 In-case of a tie in the highest Total Score; the bidder with a higher technical score will be qualified, on

further tie the bidder with higher average annual turnover of last 3 consecutive financial years will be

5.8 The Successful Bidder will be selected and awarded the Contract for the proposed work as per process

defined and stipulated in this Tender Document.

5.9 Authority may hold further negotiations with the Preferred Bidder before the issuing of Letter of

6. Test of Responsiveness

6.1 Prior to evaluation of Bids, the Employer shall determine whether each Bid is responsive to the

requirements of the Tender. A Bid shall be considered responsive if;

(a) The bid documents submitted are duly signed on all the pages by the Authorized signatory and

with the stamp of Bidder’s firm;

(b) it is received as per formats prescribed in the annexures provided in this Tender Document;

(c) original copy of the Tender Fees and EMD is submitted Tender conditions;

(d) bank solvency certificate is submitted as per Tender conditions;

(e) it is received by the Bid Due Date including any extension thereof pursuant to Clause

(Schedule of Bidding Process);

(f) it is accompanied by the Power of Attorney for Authorised signatory to sign the Bid, Tender and

other relevant documents to be submitted, in accordance with the format provided in Annexure;

(g) it contains all the information and documents (complete in all respects) as requested in this

Tender and mandatory documents as listed below;

• All Annexure provided in this tender document;

• copy of valid incorporation certificate or Partnership deed or Shop license whichever is

• copy of Pan card, GST, EPF, ESIC registration;

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

• copy of audited reports or financial statements (Balance sheet, and Profit and Loss

statement) certified by CA, or CA certificate;

• Submission of Anti-collusion, Undertaking and Affidavit as per prescribed formats provided

in the Annexures.

(h) it contains information in formats same as those specified in this Tender;

(i) it does not contain any condition; and

(j) it is not non-responsive in terms hereof.

In case, if any one or more condition(s) mentioned above are not fulfilled, the Bid shall be considered non-

6.2 Bidders shall also submit details of their proposed work methods and schedule, in sufficient detail so

as to demonstrate the adequacy of the Bidder’s claims to meet the requirements.

6.3 The Employer reserves the right to reject any Bid which is non-responsive and no request for alteration,

modification, substitution or withdrawal shall be entertained by the Employer in respect of such Bid.

Provided, however, that the Employer may, in its discretion, allow the Bidder to rectify any infirmities

or omissions if the same do not constitute a material modification of the Bid.

7. Joint Venture/Consortium

7.1 The Employer has not allowed any sort of Joint Venture (JV) or Consortium for the proposed project

in this Tender Document.

8. One Bid per Bidder

8.1 Each Bidder shall submit only one bid, by himself. A Bidder who submits or participates in more than

one bid for the particular Works will be disqualified.

9. Cost of Bidding

9.1 The Bidder shall bear all costs associated with the preparation and submission of his bid and the

Employer will in no case be responsible or liable for those costs.

10. Submission of Financial Offer

10.1 The Financial Bid wherein the Bidder shall quote and submit its Financial Offer for the proposed work

of Tender for Appointment of Agency for Sweeping and Cleaning of Internal Areas & Roads in sector

areas of Gandhinagar Municipal Corporation (Package 1), shall be submitted Online only.

11.1 The Bidder shall make independent enquiry and satisfy itself with respect to all the required

information, inputs, conditions and circumstances and factors that may have any effect on his Bid.

While submitting the Bid the Bidder shall be deemed to have inspected and examined the service area

and fix its price taking into account all relevant conditions, risks, contingencies and other

circumstances which may influence or affect the proposed Project. The bidder shall submit a

declaration as per Annexure-16 of the tender document. The site visit and the official's signature on

the declaration must be completed at least two days before the bid submission date (online).

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

B. Bidding Documents

12. Contents of Bidding Documents

12.1 The Bidding Documents are those stated below, and these should be read in conjunction with any

Addenda issued in accordance with Clause

Notice Inviting Bids

Section I: Introduction to Bidders

B. Bidding Documents

C. Preparation of Bids

D. Submission of Bids

E. Bid Opening and Evaluation

F. Award of Contract

Section II: Conditions of Contract

H. Time Control

I. Quality of Service

J. Cost Control

K. Completion of the Contract

Section III: General Requirements and Scope of Work

Section IV: Annexures

Annexure 01 - Format for Covering Letter-Cum-Project Undertaking

Annexure 02 - Particulars of Bidder

Annexure 03 - Technical Capacity of Bidder

Annexure 04 - Financial Capacity of Bidder

Annexure 05 - Format for Power of Attorney for Signing of Bid

Annexure 06 - Format for Anti-Collusion Certificate

Annexure 07 - Format for Bank Guarantee for Bid Security / EMD

Annexure 08 - Information regarding current litigation

Annexure 09 - Template of Undertaking

Annexure 10 - Template of Affidavit

Annexure 11 - Anti-Black Listing Certificate

Annexure 12 - Draft Contract Agreement

Annexure 13 - Format for Performance Security in the form of Bank Guarantee

Annexure 14 - Format for Curriculum Vitae

Annexure 15 - Document Checklist

Annexure 16 – Site Visit Certificate

Section V: Schedules

Section VI: Reporting Format

Section VII: Financial Bid

12.2 The Bidder is expected to examine carefully the contents of the Bidding Documents. Failure to comply

with the requirements of bid submission will be at the Bidder’s own risk. Pursuant to clause 35 and

clause 37, bids which are not substantially responsive to the requirements of the bidding documents

will be rejected.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

13. Clarification of Bidding Document

13.1 Any queries or request for additional information concerning this Tender shall be submitted in writing

by speed post/courier/in-person and by e-mail so as to reach the Officer designated in Clause 1.6 on

or before last date for receiving queries as specified in clause 1.6 (2). The communications shall clearly

bear the following identification/title:"

Subject: Queries/Request for Additional Information: “Tender for Appointment of Agency for Sweeping

and Cleaning of Internal Areas & Roads in sector areas of Gandhinagar Municipal Corporation

13.2 The Employer at its discretion will opt to respond to any request for clarifications which he receives in

advance prior to the dead line for receiving queries as per the clause 1.6 (2). Copies of the Employer’s

response will be forwarded to all purchasers of the bidding documents, including a description of the

13.3 In the event of any conflict or discrepancy within the bidding document, the priority of documents

forming the document shall be as below

(1) Instructions to Bidders

(2) Tender Notice

(3) The Conditions of Contract

(4) Scope of Work

14. Amendment of Bidding Documents

14.1 At any time prior to the deadline for submission of Bids, the Employer may, for any reason, whether

an own initiative or in response to a clarification requested by a prospective Bidder modifies the Bidding

Documents by issuing corrigendum / addendum.

14.2 Any Corrigendum / Addendum thus issued shall be part of the bidding documents pursuant to sub-

clause 14.1, and it will be notified in writing and will be binding on them. Prospective Bidders shall

acknowledge receipt of each addendum by email / letter to the Employer.

14.3 To afford prospective Bidders reasonable time in which to take the addendum into account in preparing

their bids, the Employer may, at its discretion, extend the deadline for the submission of bids, in

accordance with Clause

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

C. Preparation of Bids

15. Language of Bid

15.1 The Bid prepared by the Bidder and all correspondence and documents relating to the Bid exchanged

between the Bidder and the Employer, shall be written in the English language. Supporting documents

and printed literature furnished by the Bidder may be written in another language, provided that they

are accompanied by an accurate translation of the relevant passages in English language, in which

case, for purposes of interpretation of the Bid, the English translation shall govern.

16. Documents comprising the bid

16.1 The bid submitted by the Bidder shall comprise the following: Bid Forms and Annexure to Bid; Bid

required to be Comprehensive and submitted by Bidders in accordance with these Instructions to

16.2 The Bidder shall prepare and submit the Bid documents comprising the Bid as described in Clause

of this Tender document.

17.1 Unless stated otherwise in the bidding documents, the Contract shall be for the whole work as

described in the Section III of this tender document, based on the schedule and prices submitted by

has to quote the Total Rate of Two Years for each item of price bid except for GPS. For GPS, the

Bidder has to quote Rate of one unit. The rate of all items quoted by the bidder shall be multiplied with

contract period shall be divided by the number of months i.e. 24 to derive the Monthly Rate of the

Bidder offer for providing the services as proposed under the Scope of work.

17.3 All duties, taxes and other levies (excluding GST) applicable as on bid due date payable by the

Successful Bidder under this Contract or for any other cause shall be included in the bid price

submitted by the Bidder. The evaluation and comparison of bids by the Employer shall be made

the services as per the Tender Condition. In case of unreasonably high bid, GMC may seek detailed

price justification and invite qualified Bidder for rate negotiation, if deemed necessary, based on their

quoted prices prior to the issuance of Work Order. Further, If the rates received are considered

abnormally low or unreasonably high, GMC reserves the right to take action as per the following sub-

clauses, or as per clause 45, reject any or all Bids; abandon/Cancel the tender process and issue

another tender for the identical or similar work.

17.5 Any Bid Price that appears unreasonably low, up to the extent that it raises material concerns with the

Authority as to the capability of the Bidder to perform the Contract at the offered Bid price, shall be

consider as Abnormally Low Bid Price. In the event of identification of a potentially Abnormally Low

Bid Price, the Authority shall seek written clarification from the Bidder, including a detailed price

analyses of its bid price in relation to the subject matter of the contract, scope, delivery schedule,

allocation of risks and responsibilities and any other requirements of the tendering document. After

evaluation of the price analysis, in the event that Authority determines that the Bidder has failed to

demonstrate its capability to perform the contract for the offered Bid price, Authority shall reject the

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Bid. The decision of the Municipal Commissioner, GMC regarding this shall be final and binding to all

17.5 No alterations or additions shall be made to the Bid/Schedule by the Bidder. Quoted price must be

typed out clearly in both figures and in words in the spaces provided. The same person signing the

Bid on behalf of the Bidder must sign any corrections.

18. Currencies of Bid and Payment

18.1 The unit rates and prices shall be quoted by the Bidder entirely in Indian Rupees.

19. Bid Due Date

19.1 Bids should be submitted on or before Date and time as specified in the schedule of Bidding Process

19.2 The Employer may, in its sole discretion, extend the Bid Due Date by issuing an Addendum in

accordance with Clause 14 uniformly for all Bidders.

20. Bid Validity

20.1 Bids shall remain valid for a period, 180 (one hundred and eighty) days after the Bid Due Date (BDD)

of submission of the Bid.

20.2 In exceptional circumstances, prior to expiry of the original bid validity period, the Employer may

request that the Bidders to extend the period of validity for a specified additional period. The request

and the responses thereto shall be made in writing. A Bidder may refuse the request without forfeiting

its bid security. A Bidder agreeing to the request will not be required or permitted to modify his Bid, but

will be required to extend the validity of its Earnest Money Deposit (EMD) for the period specified, in

compliance with Clause 21 in all aspects.

21. Earnest Money Deposit (EMD) / Bid Security

21.1 The Bidder is required to submit a Bid Security (hereinafter referred as “Earnest money Deposit” or

“EMD”) of the amount mentioned in the NIT, which shall remain valid for a period equivalent to the Bid

21.2 The Earnest Money Deposit (EMD), at the Bidder’s option, shall be deposited in the form of Demand

Draft (DD)/ Pay Order / Fixed Deposit receipt (FDR)/ Bank Guarantee (BG) in favour of Gandhinagar

Municipal Corporation or Deputy Municipal Commissioner, Gandhinagar Municipal

Corporation payable at Gandhinagar from any Nationalized/Scheduled Bank in India as per list of

Government of Gujarat Rules. The EMD in the form of Cash/Cheque would not be accepted.

• In case, if the Bidder wish to submit EMD in the BG format, the Bidder shall have to consider the

Format of BG provided in the Annexure of the Tender Document.

21.3 Any bid not accompanied by an acceptable EMD shall be summarily rejected by the Employer as non-

21.4 The EMD of unsuccessful Bidders will be returned within 30 days after the expiration of the period of

bid validity or approval of bid, whichever is earlier.

21.5 The EMD of successful bidder shall be released if the Security Deposit is submitted by the Successful

Bidder in the form of Bank Guarantee as per this Tender conditions.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

21.6 The EMD may be forfeited:

(a) If a Bidder withdraws or amends its Bid or derogates from the Bid in any respect during the

period of bid validity, or

(b) If the Bidder submits provides false or incorrect information, or

(c) If the Bidder does not accept the correction of his bid price, pursuant to Clause 41, or

(d) In the case of a Successful Bidder, if the Bidder fails within the specified time to comply the

instruction given in the letter of acceptance, or

(e) if the successful Bidder fails to furnish the required performance security within the specified

21.7 Exemptions for Tender Fees and EMD, if any, shall be applicable as per the Government policies.

However, necessary documents/certificates shall have to be submitted pertaining to the eligibility to

avail such benefits under any government schemes/policies.

22. Alternative Bids

22.1 Bidders shall submit bids, which comply with the Bidding Documents. Alternative bids will not be

considered. The attention of Bidders is drawn to the provisions of Clause 37 regarding the rejection of

bids, which do not substantively conform to the requirements of the Bidding Documents.

23. Pre-Bid Meeting

23.1 The purpose of the meeting will be to clarify issues and to answer questions on any matter that may

be raised at that stage.

23.2 The Bidder is requested to submit any question in writing or by email, to reach the Employer before

23.3 Clarifications, including the text of the questions raised and the responses given, will be transmitted to

all purchasers of the bidding documents. Any modification of the bidding documents listed in the

Tender document, which may become necessary as a result of the pre-bid meeting, shall be made by

the Employer exclusively through the issue of an addendum /corrigendum pursuant to Clause 14 and

not through the minutes of the pre-bid meeting.

23.4 Non-attendance at the pre-bid meeting will not be a cause for disqualification of a Bidder. However, it

is strongly recommended to all perspective bidders to attend the pre-bid meeting to understand the

requirement of the project.

24. Format and Signing of Bid

24.1 The Bid shall be typed in English language and signed in indelible blue ink by the bidder or a person

or persons duly authorized to sign on behalf of the bidder (the Authorised Signatory). Such

authorization of signatory shall be indicated by written Power-of-attorney (in prescribed format)

accompanying the Bid. All pages of the bid shall be initialled by the Authorised Signatory.

24.2 The Bid shall contain no alterations, omissions, additions or interlineations, except those which may

be necessary to comply with instructions issued by the Employer, or as necessary to correct the errors

made by the Bidder, in which case such corrections shall be initialled by the person or persons signing

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

24.3 All page of the Bid should be bounded together, numbered, signed by the person or persons signing

the Bid and stamped. The Bid should also contain an Index having list of all contents of the bid

submitted with their page numbers. If the bidder submits its Bid documents unbounded or without page

numbers, the Employer will assume no responsibility for the misplacement any content of the bid. The

Physical copy of the bids that submitted without proper binding, index/table of content, page number

and signatures as mentioned hereinabove may qualify for Rejection of Bid.

24.4 Bidders should attach clearly marked and referenced continuation sheets in the event that the space

provided in the prescribed forms in the Annexures is insufficient. Alternatively, Bidders may format the

prescribed forms making due provision for incorporation of the requested information.

24.5 Considering the file size restrictions in the e-procurement site, bidder may have to split the technical

bid document into multiple files. In such cases, bidder shall arrange the files as per the sequence of

the Technical Bid and name the PDF files accordingly. For example, if the bidder has to split the overall

bid document into five parts, the bidder may name the file name “Technical Bid – Part I”, “Technical

Bid – Part II” etc.

25. Adherence to requirements while submitting Bid

The following conditions shall be adhered to while submitting the bid:

25.1 Information supplied by a Bidder in the Bid, must apply to the Bidder only; and not to Member or

Associate not named in the Bid, unless specifically requested by the Employer; and

25.2 In responding to the Bid submission, Bidders should demonstrate their technical capabilities and

financial capacity in accordance with Clause 4 of this Tender Document.

25.3 All Bidders are cautioned that Bids containing any deviation from the contractual terms and conditions,

specifications or other requirements and conditional Bids shall be summarily REJECTED. The Bidders

should clearly mention in forwarding letter that his offer does not contain any conditions, deviations

from terms and conditions stipulated in the tender.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

D. Submission of Bids

26. Online Submission of Bid

26.1 Employer intends to carry out Bidding Process online via e-tendering portal. Bidders may download

Tender document from the e-tendering portal of Employer i.e. www.tender.nprocure.com

26.2 Bidder are required to submit scanned copy of original documents for Tender fees and EMD and

scanned copy of its Technical Offer as per clause no.

26.3 Bidder are required to submit their Financial Offer through online mode only in the form available on

26.4 For any assistance on the use of Electronic Tendering System, Bidders may get in touch at help desk

numbers provided on the portal. Bidders are requested to kindly mention the URL of the Portal and

27. Physical Submission of Bid

27.1 Physical copy of Bids shall be submitted in prescribed format mentioned in Clause 24, in the name of

the Concern Officer as mentioned in the Clause 1.6.

(a) Envelopes shall bear the following markings on the Envelope:

Bid for: Tender for Appointment of Agency for Sweeping and Cleaning of Internal Areas & Roads in sector

areas of Gandhinagar Municipal Corporation (Package 1) Tender Reference No. ___/ 2026-27, dated

Do not Open Before: - {Bidder to specify Technical Bid opening date mentioned on the e-tendering portal}

27.2 Bidders are required to submit the Bid as per instructions given in Clause

27.3 In addition to the information required in Sub-Clauses 27 above, the inner envelope shall indicate the

name and address of the Bidder to enable the Bid to be returned unopened in case it is declared “Late”

pursuant to Clause

27.4 If the outer envelope is not sealed and marked as above, the Employer will assume no responsibility

for the misplacement or premature opening of the bid.

27.5 The physical submission of bid documents shall be made via Registered Post / Speed Post / Courier

28.1 Bids are invited in two-envelope system. The Comprehensive Tender shall be submitted in sealed

envelope, super scribing the name of Work/Service mentioned in the Tender notice.

28.2 Full name and address of the Bidder shall be written in the bottom left corner of each envelope.

28.3 The envelope shall contain the following:

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Envelope ‘A’ (Blank Tender Document Fee and EMD): This envelope should contain, Original copy

of Demand Draft (DD)/ Pay Order / Fixed Deposit receipt (FDR)/ Bank Guarantee (BG) for Blank

Tender Document Fee and Earnest Money Deposit, as applicable, to be furnished by the Bidder. If the

Bidder is proposing to submit EMD in Bank Guarantee (BG) form, then same should be submitted in

prescribed format as provided in Annexure

Envelope ‘B’ (Technical Offer): This should contain originals of only following annexures

required under the RFP i.e., documents mentioned as below from ‘1’ to ‘5’. However, bidder should

also submit scanned copies of the same in online submission on e-tendering portal along with other

documents required as per RFP conditions.

(1) List of all the documents enclosed in the envelope (Index with page numbers);

(2) Original Power of Attorney authorizing the person to sign the Tender and Bid documents in

prescribed format provided in Annexure 5;

(3) Undertaking in the form prescribed in Annexure 09 and duly signed by a person holding a valid

Power of Attorney;

(4) Affidavit on a non-judicial stamp paper of appropriate value as per Annexure 10;

(5) Anti-Black listing certificate on a non-judicial stamp paper of appropriate value as per Annexure

Covering Envelope: All three the envelopes 'A' and 'B' shall be put together in a common sealed

envelope subscribing on it, name of Work and the name and address of the Bidder.

29. Important Points to be Noted by the Bidder

(a) On receipt of blank Tender form, the Bidder should ensure that no corrections or over writings

or erasures are left for attestation by the competent authority of the Corporation.

(b) The Financial Bid shall be inclusive of all taxes (excluding GST) applicable as on date to be

paid by the Bidder for the Work/Service and claim for extra payment on any such account shall

not be entertained.

(c) Any change that will be made in the Tender paper by the competent authority after issue of the

Tender will be intimated to the Bidder in the form of Corrigendum/Addendum for incorporating

the same in the tender before submitting the tender.

(d) The Financial Bid should be written both in words and figures at appropriate places on the e-

in the Physical Copy of the Bid or if the bidder have uploaded its Financial Offer as part of the

Technical proposal, its bid shall be rejected outright.

(e) No alterations and additions anywhere in the tender Document are permitted. If any of these

are found, the tender may be summarily rejected. The Bidder should get its doubts cleared

during pre- bid meeting/conference only.

(f) In case of a partnership firm, each partner or power of attorney holder shall sign the Tender.

The power of attorney of person signing the Tender shall be enclosed with the tender. The

power of attorney shall be signed by all partners.

(g) In case of private limited/public limited companies, the power of attorney shall be supported by

board resolutions and appropriate and adequate evidence in support of the same shall be

(h) All pages and pasted slips should be signed by the Bidder.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

(i) No page shall be added or removed from the set of Tender Document.

(j) The Bidder shall be deemed to have studied the schedule of Works/ Services/ Items/ Quantities/

Rates, all plans, specifications, terms and conditions, shall inspect and examine the service

area and its surrounding and shall satisfy itself before submitting its Tender as to the nature of

the ground and subsoil (so far as is practicable), the form and nature of the service area, nature

of the Work/Service and equipment necessary for the completion of the Works/Services and

means of access to the service area, the accommodation it may require and in general shall

itself obtain all necessary information as to risk, contingencies, obligations under the Contract

and all matter and things necessary for proper completion and maintenance of the

Works/Services. No extra charges shall be paid consequent on any misunderstanding.

(k) The Bidder shall submit the Tender which satisfies each and every condition laid down in this

Tender notice, failing which the Tender will be liable to be rejected.

(l) Conditional Bid will be summarily rejected.

30. Deadline for Submission of Bids

30.1 Bids shall be submitted at the address stipulated in Clause 1.6 in this Tender document, not later than

date and time as defined in Clause 1.6 and schedule specified on the e-tendering portal.

30.2 The Employer may, at his discretion, extend the deadline for the submission of Bids by amending the

Bidding Documents in accordance with Clause 14 in which case all rights and obligations of the

Employer and Bidders previously subject to the original deadline will thereafter be subject to the

deadline as extended.

31.1 Any Bid received by the Employer after the deadline for submission of Bids prescribed by the

Employer, pursuant to Clause 30, will be declared “Late” and rejected and kept unopened in the record.

32. Modification and Withdrawal of Bids

32.1 The Bidder may modify or withdraw his Bid after the Bid’s submission, provided that written notice of

the withdrawal is received by the Employer prior to the deadline prescribed for submission of Bids.

32.2 The Bidder’s modification or withdrawal notice shall be prepared, sealed, marked and delivered in

accordance with the provisions of Clause 27 with the outer and inner envelopes additionally marked

“Modification“ or “Withdrawal” as appropriate. A withdrawal notice may also be sent by fax / email but

must be followed by a signed confirmation copy.

32.3 No Bid may be modified by the Bidder after the deadline for submission of bids.

32.4 Withdrawal of bid during the interval between the deadline for submission of bids and the expiration of

the period of bid validity specified in the Form of Bid may result in forfeiture of Bid Security pursuant

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

E. Bid Opening and Evaluation

33. Bid Opening

33.1 Technical Bid submitted online and Technical Envelope shall be opened in the presence of Bidders'

representatives who chose to attend at the date, time and location as specified in the Clause 1.6 . The

record of the meeting must include the signatures of the Bidder’s representatives and representatives

of the Employer.

33.2 Envelopes marked “Withdrawal” shall be opened and read out first. Bids for which an acceptable notice

of withdrawal has been submitted pursuant to Clause 32.1 shall not be opened.

33.3 The Bid of the Bidder who have not submitted an acceptable form of Tender Fee and Bid Security will

be summarily rejected.

33.4 Employer may request qualified Bidders to make a presentation including understanding work program

and methodology.

33.5 Financial Offer of only those Bidders, who would be considered to be substantially responsive and

Technically Qualified to the requirements as specified in this Tender, shall be opened online on date

and time as specified on e-tendering portal or any other convenient date to be notified by the Employer.

34.1 Information relating to the examination, clarification, evaluation and comparison of Bids and

recommendations for the award of a contract shall not be disclosed to Bidders or any other persons

not officially concerned with such process, until the award to the successful Bidder has been

announced. Any effort by a Bidder to influence the Employer’s processing of bids or award decisions

may result in the rejection of the Bidder’s bid.

35. Preliminary Examination of the Bids

35.1 The Bidder shall provide all the information sought under this Tender. The Authority will evaluate only

those Bids that are received in the required formats and complete in all respects. Incomplete and/or

conditional Bids shall be liable to rejection.

35.2 Prior to the detailed evaluation of bids, the Employer will determine whether;

Bidder is able to meet the eligibility criteria;

Bid has been properly signed;

Bid is accompanied by the required securities;

Bid is substantially responsive to the requirements of the bidding documents; and

Bidder has provided any clarifications and / or substantiation that the Employer may require

pursuant to Sub-clause 36.1.

35.3 A substantially responsive bid is one which conforms to all the terms, conditions and specifications of

the bidding documents, without material deviation or reservations. A material deviation or reservation

(i) which effects in any substantial way the scope, quality or performance of the Works;

(ii) Which limits in any substantial way, inconsistent with the bidding documents, the Employer’s rights;

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

(iii) Whose rectification would affect unfairly the Comprehensive position of other Bidders presenting

substantially responsive bids.

35.4 If a bid is not substantially responsive it will be rejected by the Employer and may not subsequently

be made responsive by correction or withdrawal of the nonconforming deviation or reservation.

Conditional bids will be deemed to be not substantially responsive and may be rejected by the

35.5 Notwithstanding the above, the Employer reserves the right to accept or reject any variation or

deviation in the submitted tenders if such irregularity does not materially deviate from the terms,

conditions and specifications of the bidding documents, and if it will not affect unfairly the

Comprehensive position of other Bidders, and if it is in the Employer’s interest to do so. This shall be

binding on all tenderers and the Employer reserves the right of such deviations.

36. Clarification of Bids and Contacting the Employer

36.1 To assist in the examination, evaluation of Bids, the Employer may, at its sole discretion, seek

clarifications from any Bidder regarding its bid, including breakdown of rates. In case of documents

concerned with regard to qualification criteria, after submission of the tender, only related shortfall

documents may be asked for and considered by the Employers at its discretion.

36.2 Such clarification(s) shall be provided within the time specified by the Employer for this purpose. The

request for clarification and responses to the requests shall be in writing, and no change in the price

or substance of the Bid shall be sought, offered or permitted, except as required to confirm the

correction of arithmetic errors discovered by the Employer in the evaluation of the bids in accordance

36.3 However, notwithstanding the above, the Employer is not bounded to ask for shortfall information /

document and in absence of any information / document as required as per the tender conditions the

Employer may reject the bid as per the tender conditions.

36.4 If a Bidder does not provide clarifications sought under Clause 36.1 above within the prescribed time,

its Bid shall be liable to be rejected. In case the Bid is not rejected, the Employer may proceed to

evaluate the Bid by construing the particulars requiring clarification to the best of its understanding,

and the Bidder shall be barred from subsequently questioning such interpretation of the Employer.

36.5 No post-bid clarification at the initiative of the bidder shall be entertained.

36.6 Subject to Sub Clause 36.1, no Bidder shall contact the Employer on any matter relating to its bid from

the time of the bid opening to the time the Contract is awarded.

37. Rejection of Bid

37.1 The Bid(s) are liable to be rejected if the Bidder:

(a) Does not submit Blank Tender Document Fee in the form as prescribed in this Tender;

(b) Does not submit the EMD in the form as prescribed in this Tender;

(c) Does not submit the any information / document / certificate / declaration etc. as called for in all

the Annexures of this Tender;

(d) Does not provide details / documents of work experience (along with supporting documents) as

per Annexure 3 of this Tender;

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

(e) Does not provide financial details / documents (along with supporting documents) as per

Annexure 4 of this Tender;

(f) Does not submit the Power of Attorney for Authorised Signatory authorising to sign the Bid as

per Annexure 5 of this Tender, if applicable;

(g) Does not submit Anti-Collusion Certificate as per Annexure 6 of this Tender;

(h) Does not submit Information regarding current litigation as per Annexure 8 of this Tender (If

(i) Does not submit the required undertaking on non-judicial stamp paper of appropriate value as

per Annexure 9 of this Tender;

(j) Does not submit affidavit on Stamp Paper of appropriate value as per Annexure 10 of this

Tender Document;

(k) Does not submit the required certificate regard Anti-Blacklisting as per Annexure 11 of this

Tender Document

(l) Does not disclose the full names and address of all its partners in case of a partnership concern;

(m) Fails to initial corrections;

(n) Fails to fill Comprehensively all the Performa provided in the Tender including Performa of

(o) Tries to contact the Council on any matter relating to its Tender, or tries to influence the Council

in its decision on Tender evaluation, Tender comparison or Contract award, from the time of

Tender opening to the time of Contract award.

(p) Stipulates any condition in the Tender;

(q) Stipulates the validity period less than what is stated in the form of Tender;

(r) Does not quote rates inclusive of applicable taxes, charges, etc. (Excluding GST)

(s) Does not sign every page of Tender with seal of company/firm.

(t) Quotes financial offer for deployment of workforce below the latest Minimum Wages (Inclusive

of all applicable benefits such as EPF, ESI, Bonus etc.) as per the Minimum Wages Act and as

per applicable labour laws

demonstrate its capability to perform the contract for the offered Bid price. The decision of the

Municipal Commissioner, GMC regarding this shall be final and binding to all the bidders.

(v) Does not submit its bid in confirmation to all applicable labour laws.

38. Shortlisting of Bidders

38.1 Shortlisting of the bids shall be as per the criteria defined in clause no. 4 and clause no.

39. Opening of Financial Bids/Offer

39.1 The Employer will open the Financial Bids of all the Technically Qualified Bidders.

39.2 On such date, the Financial Offer Submitted online shall be opened and the rates shall be read out.

The Employer does not intend to open Financial Offer (specifically FIN Form 2) and only Financial

Offer submitted online shall be considered for evaluation of Financial Bids of the Technically Qualified

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

40. Evaluation and Comparison of Bids

40.1 The Employer will evaluate and compare only the Financial Offers of those bidders who are

determined substantially responsive in accordance with Clause 35 and qualified in accordance with

Clause 4. In evaluating the bids, the Employer will determine for each bid the Evaluated Bid Price by

adjusting the bid price as follows:

(a) Making any correction for errors pursuant to Clause 41;

(b) Applying any discounts offered by the Bidder.

40.2 The Employer reserves the right to accept or reject any variation, deviation. Variations, deviations and

other factors which are in excess of the requirements of the bidding documents or otherwise result in

the accrual of unsolicited benefits to the Employer shall not be taken into account in the Bid evaluation.

40.3 The Bidder securing the Highest Total Score shall be considered for award subject to the condition

that the Bid Price shall not be abnormally low or seriously unbalanced in relation to the market rate or

Authority’s estimate.

40.4 If the Bid Price of the Successful Bidder is abnormally low or seriously unbalanced in relation to the

Employer’s estimate of the cost of work to be performed under the Contract, the Employer may in such

cases seek written clarifications from the Bidder, including detailed price analyses of its Bid price in

relation to scope, schedule, resource mobilization, allocation of risks and responsibilities, and any

other requirements of the Tender. The bidder may be called upon for negotiations as deemed

necessary prior to award of the work based on its quoted rates.

1. After evaluation of the response from the Bidder, the Employer may require that the amount of the

Security Deposit set forth in Clause 48 be increased at the expense of the successful Bidder to a

level sufficient to protect the Employer against financial loss in the event of default of the successful

Bidder under the contract, or

2. After evaluation of the response from the Bidder, if it is determined that the Bidder has substantially

failed to demonstrate its capability to deliver the contract at the offered price, the Employer reserves

the right to reject the Bid/ Proposal.

40.5 While quoting the cost of deployment of workforce, the Bidder shall consider the latest Minimum

Wages as applicable for various categories of labour. Any Bid which is below the latest Minimum

Wages (Inclusive of applicable benefits such as EPF, ESI, Bonus etc.) as per the Minimum Wages Act

and as per applicable labour laws, shall be outright Rejected.

41. Correction of Errors

41.1 Bids determined to be substantially responsive will be checked by the Employer for any arithmetic

errors. Arithmetical errors will be rectified on the following basis.

1. Bidders are required to quote the monthly rate both in figure and words. If there is a discrepancy

between the unit rate quoted in figures and words, the rates quoted in words shall prevail, unless the

amount expressed in words is related to an arithmetic error, in which case the amount in figures shall

prevail subject to and below.

2. If the amount mentioned in figures is considerably more than the amount mentioned in words, the

decision of the Employer to be extend to reject Financial Offer and Bid of such Bidder shall be final

and binding on the Bidders.

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41.2 The amount stated in the Form of Bid will be adjusted by the Employer in accordance with the above

procedure for the correction of errors and, shall be considered as binding upon the bidder. If the bidder

does not accept the corrected amount of bid, its bid will be rejected, and the bid security may be

forfeited in accordance with Clause 21.6.

42. Proprietary data

42.1 All documents and other information supplied by the Employer or submitted by a Bidder to the

Employer shall remain or become the property of the Employer. Bidders are to treat all information as

strictly confidential and shall not use it for any purpose other than for preparation and submission of

their Bid. The Employer will not return any Bid or any information provided along therewith.

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F. Award of Contract

43. Acceptance of Bid

43.1 Acceptance of Tender on behalf of the Employer shall be done by the Concern Officer duly appointed

by the Municipal Commissioner, Gandhinagar Municipal Corporation.

43.2 The Employer is not bound to accept the lowest or any tender. The Employer reserves the right to

reject any or all Bids received without assigning any reason whatsoever.

44.1 The Employer will Award the Contract to the Successful Bidder as per the criteria defined in clause

no. 4 and clause no.

45. Employer’s Right to Accept Any Bid and to Reject Any or All Bids

45.1 Notwithstanding Clause 39, the Employer reserves the right to accept or reject any bid, and to annul

the bidding process and reject all bids, at any time prior to award of Contract, without thereby incurring

any liability to the affected Bidder or Bidders or any obligation to inform the affected Bidder or Bidders

of the grounds for the Employer’s action.

46. Notification of Award

46.1 Prior to expiration of the period of bid validity prescribed by the Employer, the Employer will notify the

successful Bidder by fax / email, confirmed by registered letter, that his bid has been accepted. This

letter, hereinafter referred to as the “Letter of Award”, shall name the sum (if required) which the

Employer will pay the Contractor in consideration of the Works to be executed by the contractor as

prescribed by the Contract (hereinafter and in the Conditions of Contract called “the Contract Price”)

46.2 The notification of the award will constitute the formation of the Contract

46.3 Upon furnishing of Performance Security by the successful Bidder, the Employer will promptly notify

the other Bidders that their bids have been unsuccessful.

46.4 Upon completion of all the formalities by the successful Bidder, the Employer will issue "Notice to

proceed" mentioning date of start and intended date of completion.

46.5 Date of start of work shall be 30 days from the date of issuance of LOA.

47. Signing of Agreement

47.1 At the same time that the Employer notifies the Successful Bidder that its Bid has been accepted, the

Employer will send the Bidder the Form of Agreement provided in the bidding documents,

incorporating all agreements between the parties.

47.2 Within 30 (Thirty) calendar days from the date of issue of the Letter of Award, the successful Bidder

shall sign the Form of Agreement, in duplicate, on non-judicial stamp paper of value as per regulation

of the Government of Gujarat and return it to the Employer. One copy of the signed agreement will be

provided to the successful Contractor, and the original will be retained by the Employer.

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48. Security Deposit/ Performance Security

48.1 Within 15 (Fifteen) calendar days from the date of issue of the Letter of Intent /Letter of Award from

the Employer, the Successful Bidder shall furnish to the Employer a Performance Security as per

clause 66. The form of bank guarantee from nationalized bank to be provided should be in accordance

with the format specified in the Tender Document.

48.2 Failure of the Successful Contractor to provide the requisite Security Deposit in accordance with the

requirements of Clause 48.1 shall constitute grounds for annulment of the Award and forfeiture of the

Bid Security made at the time of bidding.

49. Corrupt or Fraudulent Practices

49.1 It is required that Bidders/Contractors under the contracts, observe the highest standard of ethics

during the procurement and execution of such contracts. In pursuance of this policy, the Employer:

(a) Defines for the purposes of this provision, the terms set forth below as follows:

1) "Corrupt Practice” means behaviour on the part of officials in the public or private sectors

by which they improperly and unlawfully enrich themselves and/or those close to them, or

induce others to do so, by misusing the position in which they are placed, and it includes the

offering, giving, receiving or soliciting of anything of value to influence the action of any such

official in the procurement process or in contract execution;

2) “Fraudulent Practice” means a misrepresentation of facts in order to influence a

procurement process or the execution of a contract to the detriment of the Borrower, and

includes collusive practice among Bidders (prior to and after bid submission) designed to

establish bid prices at artificial non-Comprehensive levels and to deprive the Borrower of the

benefits of free and open competition;

3) “Coercive Practice” means impairing or harming or threatening to impair or harm, directly

or indirectly, any person or property to influence any person’s participation or action in the

Bidding Process;

4) “Undesirable Practice” means (i) establishing contact with any person connected with or

employed or engaged by the Employer with the objective of canvassing, lobbying or in any

manner influencing or attempting to influence the Bidding Process; or (ii) having a Conflict of

5) “Restrictive Practice” means forming a cartel or arriving at any understanding or

arrangement among Bidders with the objective of restricting or manipulating a full and fair

competition in the Bidding Process.

(b) Will reject a proposal for award if it determines that the Bidder recommended for award has

engaged in corrupt or fraudulent practices in competing for the contract in question;

(c) Will declare a firm ineligible, either indefinitely or for a stated period of time, to be awarded

contract if at any time it determines that the firm has engaged in corrupt or fraudulent practices

in competing for, or in executing contract.

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Section II – Conditions of Contract

Terms for the purpose of execution of the contract are defined in the Condition of the Contract Capital initials

are used to identify defined terms.

• The Acceptance is the date when the Contract came into existence upon receipt by the Contractor

of the Letter of Acceptance issued by the Employer.

• The Commencement Date means the date when the Contractor shall commence its Operations.

• The Commissioner means Municipal Commissioner of Gandhinagar Municipal Corporation,

• The Competent Employer is the Person or Persons appointed by the Employer/Council and notified

to the Contractor, who shall be responsible for supervising the Contractor, administering the

Contract, certifying payments due to the Contractor, and awarding extensions of time. The Council

may also appoint any Person or Persons to assist the Competent Employer and provide project

management Operations for this Contract. Any Person or Persons appointed by the Council to carry

out the responsibilities of the Competent Employer and assist it, shall be termed as the “Competent

Employer’s Representative”.

• The Completion Date is the date when the Employer notifies the Contractor that the contract period

• The Contract is the contract between the Employer and the Contractor.

• The Contract Data defines the documents and other information given under this section which

• comprises the Contract.

• The Contract Period means the tenure of the Contract, upon completion of which this Contract

terminates. The tenure is said to have commenced from the Commencement Date and terminates

on the Completion Date or the Termination Date, as applicable.

• The Contractor is a person or corporate body whose bid to carry out the Works has been accepted

by the Employer.

• The Contractor's Bid is the Comprehensive bidding document submitted by the Contractor to the

• The Council means MUNICIPAL CORPORATION Gandhinagar or Gandhinagar Municipal

• The Contract Price is the monthly amount stated in the Letter of Acceptance and thereafter as

adjusted in accordance with the provisions of the Contract.

• The Contract Amount is the total amount for the services to be provided by the Contractor for the

• The Contract Amount is the total amount for the services to be provided by the Contractor for the

Contract Period.

• Days are calendar days; Weeks are calendar weeks; Months are calendar months.

• The Debris means building material, sludge, desilting material, excavated material, rags, rubbish

• The Defect is any part of the services not provided/satisfactorily provided in accordance with the

• The Defect Notice Period is the period stated in the condition of contract within which the Employer

may notify the Contractor of a Deficiency pursuant to Clause

• The Defects Correction Period is suitable time period from the time of receipt of information by the

Contractor of the Employer’s notice to correct any Defects in the work pursuant to Clause -

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• The Dry waste means waste other than wet waste, sanitary waste, special care waste and includes

recyclable waste and non-recyclable waste; and as defined by the SWM Rules,

• The Employer means Gandhinagar Municipal Corporation which is the first party who will employ

the Contractor/Contractors to carry out the Works.

• The Equipment is the Contractor's machinery and vehicles brought to the service area for collection

and transportation of Waste/Silt etc.

• The Facilities means all utilities and structures constructed within the Service Area responsible for

effective delivery of service/operation as per contract provisions.

• The Good Operating Practices means the standards, practices, methods and procedures as

practiced in India and conforming to all technical requirements, law, directive, clearances and the

requirements of any Employer and that degree of skill, diligence, prudence and foresight which would

reasonably be expected from a skilled, prudent and experienced Contractor, engaged in the same

type of undertaking under the same or similar circumstances as the Contractor pursuant to this

• The Household means family catered by one kitchen. In case of Hostels, eating joints every

individual will be considered a household.

• The Intended Completion Date is the date on which it is intended that the Contractor shall

Comprehensive the obligation under the contract. The Intended Completion Date may be revised

only by the Employer by issuing an extension of time.

• The Law includes any constitutional provision, statutes, laws, decrees, ordinance, subordinate

legislation, orders, rules or regulations having the force of law and rules of civil and common law and

• The lead means one site distance from work place to dumping site.

• The Letter of Acceptance means the document from the Council addressed to the Contractor

indicating acceptance of the Contract Price and its acceptance of the Contractor as the preferred

Party to carry out the Operations under this Contract.

• The MSW means any municipal solid waste/garbage/silt/seasonal waste generated within the

Service Area on daily basis as per SWM rules 2026. The biomedical waste, Construction &

Demolition waste and industrial waste are excluded from the definition of MSW.

• The Notice to Proceed is the notice issued by the Employer to the Contractor to proceed with

operations and services. Whenever possible the Notice to Proceed will be issued by the Deputy

Municipal Commissioner immediately upon signing of the Contract, or as soon thereafter as is

feasible considering the availability of the Site and other relevant factors.

• The Operations means the maintenance of the Facilities and/or System including manning,

operating, inspection, repair, redress of complaints and other operations required for fulfilling the

Contractor’s obligations under the Contract.

• The Operating Year means each successive period, the first such period commencing on the date

on which the operations period commences and ending three hundred and sixty-five (365) days later,

and each subsequent period commencing on the expiration of the previous period and ending at the

end of the duration mentioned above.

• The Party means either the Council or the Contractor; one of the parties to this Contract, and

“Parties” means both the parties to this Contract.

• The Person means any natural person, firm, Council, company, voluntary association, partnership,

joint venture, trust, incorporated organization, unincorporated organization, Employer or other entity,

having legal capacity to sue and be sued in its name.

• The Residents means all habitants of the area including but shall not be limited to residents/hotels

and restaurants / shopkeepers / establishments / institutions including community places, open

spaces, unoccupied houses etc./ industrialists and all such persons who are responsible for

generation of Municipal Solid Waste.

• The Sanitary waste means waste comprising of used diapers, sanitary towels or napkins, tampons,

condoms, incontinence sheets and any other similar waste; as per SWM Rules

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• The Security Deposit means the deposit provided by the Contractor, as a performance guarantee

under this Contract.

• The Service Area means in relation to operations under this Contract, the area located within the

jurisdiction of Gandhinagar Municipal Corporation as per Schedule A of this Tender.

• The Site handing over Date is the date upon which the Employer shall give possession of all parts

of the Site to the Contractor.

• The Special care waste means and includes discarded paint drums, pesticide cans or containers

or bottles, compact fluorescent lamp or bulbs, tube lights, expired medicines, broken mercury

thermometers, waste batteries, used or waste needles and syringes and contaminated gauge, or

any other waste notified by Central Pollution Control Board from time to time, generated at the

household level as per SWM Rules 2026;

• The Start Date is the date when the Contractor can commence work on the Contract.

• The Successor Contractor means the Council and any Person appointed by the Council to become

the Contractor of the Facilities and/or System following the Termination Date or Completion Date, as

the case may be.

• The Tax means the Indian Tax, duty, levy, service charge and other charges whatsoever charged,

imposed or levied by Central, State or Government of Gujarat or any Employer together with any

interest and penalties in relation thereto.

• Temporary Works are works designed, constructed, installed, and removed by the Contractor which

are needed for providing the conservancy and sanitation services in the area.

• The Termination Date means the date on which the Contract is terminated by way of defaults of

either the Council or the Contractor, or as a result of a Force Major event, or as indicated in these

Conditions of Contract

• A Variation is an instruction given by the Employer which varies the scope of services.

• The Wet waste means and includes organic waste including kitchen waste, food waste, vegetable

waste, meat waste, fruit waste and such similar waste and biodegradable waste as defined by the

• The Waste means the waste generated/collected from street sweeping of the roads

• The Works means the operation and services in service area as per the scope of work in this tender.

50. Interpretation

50.1 In interpreting these Conditions of Contract, singular also means plural, male also means female, and

vice versa. Headings and cross-references between clauses have no significance. Words have their

normal meaning under the language of the Contract unless specifically defined.

50.2 The documents forming part of the Contract shall be interpreted in the following order of priority:

1. The Signed Form of Agreement

The Letter of Acceptance

The Conditions of Contract

The General Requirements & Scope of Work

51. Language and Law

The language of the Contract is English and the Law which shall govern the conduct of the Contract and

according to which the Contract shall be construed is that in force in the State of Gujarat, India.

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Any notification under this Contract shall be served on the party concerned when received by telex, fax, hand

delivery, courier delivery, or registered post letter at the addresses provided below:

Address of the Contractor:

Address of the Employer:

Municipal Commissioner,

Gandhinagar Municipal Commissioner

Pandit Deendayal Upadhyaya Bhawan,

Behind Fire Station, Sector-

Gandhinagar, Gujarat

E-mail: [email protected]

53.1 The Concern Officer shall be appointed by the Municipal Commissioner of the Employer and notified

to the Contractor, is designated by the Employer to represent the Employer in all dealings with the

Contractor concerning the operation/service, including administering the Contract, certifying payments

due to the Contractor, issuing and valuing Variations to the Contract, awarding extensions of time, and

valuing the Compensation Events. So far in this case the Municipal Commissioner, Gandhinagar

Municipal Corporation.

53.2 The Contractor shall designate in writing to the Employer a representative if the Authorised Signatory

in whose name the Power of Attorney (POA) submitted in the Bid is not the same Person, to be its

representative in all dealings with the Employer concerning the work.

54. Communications

54.1 Communications between parties which are referred to in the conditions are effective.

1. For day to day works complaints and compliance by mobile, phone etc. shall be borne by the

(d) For important matters a written communication will be sent.

55. Subcontracting

55.1 Sub-contracting of the whole or part of the work defined under this Contract Agreement is not allowed

by the Employer. During the execution of the Contract, if the Appointed Contractor is found to be sub-

contracting the scope of work in whole or part thereof, the Authority shall reserve the right to terminate

this Contract at its discretion.

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56. Personnel / Workforce to be deployed

56.1 The Contractor shall provide required workforce as defined in Schedule B of this Tender Document

to deliver the services proposed in this Contract Agreement on full-time basis. The Contractor shall

ensure to keep record of the workforce deployed for the work proposed in the Contract Agreement.

1. Contractor is expected to carry out basic documentation and maintain updated records for each of

the workforce employed / deployed for the work proposed in the Contract Agreement and submit the

same as per the requirement of authority and Swachh Bharat Mission / Swachh Survekshan as and

Contractor should get Background Verification (BGV) check carried out and/or obtain Police

Clearance Certificate (PCC).

Necessary and basic documents e.g. Aadhar card, driving license, Address proof (present &

permanent address), PAN details, Bank account details, blood group, etc. shall be maintained

for each of the employee deployed.

56.2 The Contractor shall be fully responsible and liability for the work performance of the workforce

according to good industry practices and standards. The Contractor shall act as prime employer for all

the workforce employed for the proposed work. The persons employed by the Contractor shall not in

any case be treated as employees of the Employer nor is the Employer answerable to Contractor’s

staff. The Contractor’s staff shall not stake /agitate for any claim/ benefits of employment with the

Employer at any time within the Contract Period nor in future. The Contractor shall be solely

responsible for the payment of wages/ salary along with extending benefits such as Provident Fund

(PF), Insurance and Bonus in accordance with the applicable Labour Welfare Act and Laws.

The Contractor shall also be responsible to extend benefits of minimum three

government schemes for welfare of the Sanitation Workers employed for the work. The

Contractor shall share the details of the benefits extended to the Sanitation Workers and

workforce as and when required and requested by the Employer.

The Sanitation Workers of the Contractor shall undergo medical health check-up as instructed

by the Employer from time to time.

The Contractor shall be responsible to provide all its workers all safety precautions and a group

insurance cover at its own risk & cost.

56.3 The Employer may demand additional workforce beyond the required strength of the workforce as

specified in the Schedule B of the Tender Document, in case of emergencies or special requirements

during different functions of GMC or other Competent Employer(s) or Vibrant Gujarat or national /

international conventions etc. The Contractor shall be equipped to provide the additional workforce at

a short notice period of 72 hours also. The Contractor shall be paid for the additional workforce

deployed for specific time as per clause 78.16 (Payments) of this Tender Document

57. Contractor's Risks

57.1 Except as provided in Clauses 58 and 60, the Contractor shall be responsible for all risks of loss or

damage to physical property and of personal injury and death which may arise during and in

consequence of its performance of the Contract.

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58. Employer's Risks

58.1 The Employer shall be responsible for excepted risks which are (a) insofar as they directly affect the

execution of the work in the Employer's country, the risks of war, hostilities, invasion, act of foreign

enemies, rebellion, revolution, insurrection or military or usurped power, civil war, riot, commotion or

disorder (unless restricted to the Contractor's employees), and contamination from any nuclear fuel or

nuclear waste or radioactive toxic explosive.

59.1 The Contractor shall effect and maintain at its own cost, during the Contract Period, such insurance(s)

for such maximum sums as may be required under the Contract Agreement and the Applicable Laws,

and such insurances as may be necessary or prudent in accordance with Good Industry Practice. The

Contractor shall also effect and maintain such insurances as may be necessary for mitigating the risks

that may devolve on the Employer as a consequence of any act or omission of the Contractor during

the Contract Period. The Contractor shall procure that in each insurance policy, the Employer shall be

a co-insured and that the insurer shall pay the proceeds of insurance as per instructions issued by the

Employer, as the case may be.

60. Indemnities

60.1 Each party shall be liable for and indemnify the other Party against losses, expenses and claims for

loss or damage to physical property, personal injury, and death caused by his own acts or omissions.

60.2 Notwithstanding Clause 60.1 above, the Contractor shall be solely responsible for and shall indemnify

and hold harmless the Employer from and against all claims, liabilities and costs of action in respect

of injury to or death of any person in the employment of the Contractor.

60.3 The Contractor shall indemnify and hold the Employer harmless against all third-party claims of

infringement of industrial design or intellectual property rights arising from the use or provision of the

works, including any Plant, machinery or equipment or any part thereof.

61. Contractor to Provide the Service

61.1 Contractor is to provide the services as specified in the scope of work in this Contract Agreement.

62. The Service to be provided during Contract Period

62.1 Contract Period shall be 2 (two) years from date of Work Order, which shall be subjected to the yearly

performance evaluation as mentioned in Clause 72. The Contract Period shall be extendable by

another 1 (One) years based on the performance of the Contractor pursuant to Clause

62.2 Details regarding Contract Period and provision for extension of the Contract Period is specified in the

Clause 72 of the Contract Agreement.

63. Staff and Vehicle Deployment Plan

63.1 The Contractor appointed shall be responsible to prepare Staff and Vehicle Deployment Plan (herein

after referred as “Deployment Plan”) in consultation with Assistant Director (Sanitation), GMC. The

detailing expected in the Plan is to plan deployment of staff and vehicle for each and every road in the

service area, proposing work activities and timings, vehicle routes, etc. The Deployment Plan shall be

internally reviewed and approval of Deputy Municipal Commissioner, GMC shall be taken before giving

consent to the Contractor to start work.

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63.2 The Contractor shall be responsible to prepare the Deployment Plan within 30 (thirty) days from the

date of issuance of Letter of Intent (LOI)/Letter of Award (LOA) issued by the Employer and obtain its

approval from the authority prior to signing of the Contract Agreement.

63.3 In case the Contractor fails to prepare and submit the Deployment Plan, GMC shall take disciplinary

action including levy of penalty as deemed appropriate by the Municipal Commissioner, GMC.

63.4 Details of the arrangements made by the Contractor to deliver services and work shall be specified in

the Deployment Plan in order to provide efficient and satisfactory level of services.

63.5 Vehicles / machinery and tools needed to deliver services shall be purchased /hired by the Contractor.

63.6 Workshop and parking space shall be identified and managed by the Contractor on its own and at its

cost. The Employer shall not be responsible to provide space for parking or workshop for Contractor’s

vehicles. GMC may at its discretion provide space for the parking of vehicles to the appointed agency,

if there is any land parcel available with them, during the contract period.

63.7 Collection of waste coming from street sweeping and cleaning of peripheral areas along the roads, will

be the responsibility of the Contractor along with transportation of such Waste to the designated

location or dumpsite/Landfill as instructed by the Designated Officer or the Employer

63.8 The Deployment Plan shall be revised monthly, quarterly, half yearly or yearly, as deemed necessary

by the Employer

64.1 The Contractor is responsible for the safety of all its activities on the Site including safety and security

of its workforce.

65. Discoveries

65.1 Anything of historical or other interest or of significant value unexpectedly discovered on the Site is

the property of the Employer or the Competent Employer. The Contractor shall notify the Employer of

such discoveries and carry out the Employer's instructions for dealing with them.

66. Security Deposit

Criteria for security Deposit

66.1.1 Contractor shall have to pay amount equivalent to 5% (five per cent) of the final and negotiated

total Contract value of the whole Contract Period or Rs. 1,40,19,785/- (Rupees One Crore, Forty

Lakhs Nineteen Thousand Seven Hundred and Eighty-five Only), whichever is higher, as Security

deposit in form of Bank Guarantee (“BG”) from any Nationalized or Scheduled Bank as per list of

Government of Gujarat, payable at Gandhinagar in favour of “Gandhinagar Municipal

Corporation” / “Deputy Municipal Commissioner, Gandhinagar Municipal Corporation”.

Such BG shall be valid for period equivalent to the Contract Period + 06 months.

Renewal of the BG or furnishing fresh BG shall be the sole responsibility of the Contractor to be

carried out well in advance and before expiry of the previous/in effect BG. Contractor should give

an undertaking stating that it shall carry out timely renewal of the BG and well in advance (at least

30 days) before expiry of the previous/in effect BG, without the Employer issuing reminder letter

for such action. If the contractor fails to renew the BG, it shall be considered as contractor event

of default and may result into termination of agreement.

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66.1.2 Employer shall return the EMD not later than 45 days of furnishing BG towards Security Deposit.

66.1.3 In case the Contractor fails to render services as per scope of work defined the Contract

Agreement or breaches any terms and conditions of the Agreement, the Employer shall forfeit the

Performance Security Deposit by encashing the BG and shall terminate the Contract Agreement.

66.1 Appropriation of Security Deposit

Upon occurrence of a Contractor default or non-payment of taxes, duties, fees, charges, bills, etc. of said

premises, by due date, to the concerned authorities, the Employer shall, without prejudice to its other rights

and remedies hereunder or in law, be entitled to invoke and appropriate the relevant amounts from the security

deposit (“EMD, or SD”) as damages for such Contractor default. Upon such invocation and appropriation from

the security deposit, the Contractor shall, within 15 (fifteen) days thereof, replenish, in case of partial

appropriation, the security deposit to its original level, and in case of appropriation of the entire security deposit

provide a fresh security deposit, as the case may be, and the Contractor shall, within the time so granted,

replenish or furnish fresh security deposit as aforesaid failing which the Employer shall be entitled to terminate

the Contract Agreement in accordance with clause 66.1. Upon replenishment or furnishing of a fresh security

deposit, as the case may be, as aforesaid, the Contractor shall be entitled to an additional Cure period of

(thirty) days for remedying and Contractor default, and in the event of the Contractor not curing its default

within such cure period, the Employer shall be entitled to encash (SD - BG) and appropriate such security

deposit as damages, and to terminate Contract Agreement in accordance with relevant provisions for

66.2 Release of Security Deposit

The Security Deposit shall be returned as specified terms and condition under Clause 66 of the Contract

Agreement. The Employer shall return the Bank Guarantee to the Contractor within 30 (thirty) days after having

successfully completed the Contract or from the date of issuance of completion certificate, whichever is later.

No interest shall be paid on any Security Deposit payable under this Contract Agreement.

If the Contract Agreement is terminated due to any event other than Contractor event of default, the

Performance Security deposit shall subject to the Employer’s right to receive or recover amounts if any due

from Contractor under this Agreement, be duly discharged and released to the Contractor.

67. Access to the Site

67.1 The Contractor shall allow any person authorized by the Employer access to the Site and to any place

where work in connection with the Contract is being carried out or is intended to be carried out.

68. Employer’s Responsibilities

68.1 The Employer’s Designated Officer shall supervise the Contractor’s field operations and service

delivery at all times and notify the Contractor of any defects that are found. Such checking shall not

affect the Contractor’s responsibilities. If the Contractor has not corrected a defect within the time

specified as per the contract agreement in the Competent Employer’s notice, it shall proceed as per

68.2 The Employer shall,

(b) Extend support the Contractor in procuring various necessary and required approvals and

permissions related to the work.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

69. Contractor's Responsibilities

69.1 Contractor shall provide all services and operations as given under scope of work as per the

requirement and provisions of SWM Rules

69.2 The Contractor shall have to provide sufficient workforce, machinery, equipment etc. The machinery

and equipment shall have to be so designed so that these are in accordance with SWM rules

The specification designs of all equipment/machineries etc. are required to be approved from the

Employer before start of using.

69.3 The Contractor shall be responsible to make sure that all its workers use ICT based mechanism if any

suggested by authority for attendance and monitoring purpose.

69.4 The Contractor shall follow all relevant guidelines of Swachh Bharat Mission, Swachh Survekshan and

GFC star rating protocol published by MoHUA from time to time. The Contractor shall be required to

submit all documents including list and details of workers, list and details of vehicles, sweeping and

attendance log books/ registers etc. as per the requirement of Swachh Survekshan and Garbage Free

City Assessments.

69.6 The Contractors shall use any ICT based monitoring system deployed by the Employer or any app for

monitoring of the services under the scope of employer anytime during the Contract as suggested by

69.7 Training of Sanitation Workers: All the sanitation workers shall be trained atleast twice a year on

the areas suggested by the Authority. All the training workshops shall be conducted with a maximum

batch size of 100-120 workers. The Contractor shall prepare a training schedule to ensure all the

sanitation workers are trains once a year. The Contractor shall be responsible to organize training

programs at the venues provided by GMC and provide the refreshments to all the participants. The

trainers and motivational speakers shall be approved by the Authority; however, the Honorarium of

the speakers shall be paid by the Contractor. The Contractor shall document the training workshops

and submit the training report including signed attendance sheet, photos and full video of all the

sessions conducted. The Contractor shall include all the expenses related to the training activities in

its financial quote. The Authority shall not make any additional payment towards the same.

69.8 The Contractor shall be responsible for any damage occurring to the Municipal Corporation’s property

and general public, in case the cause is attributed to the workforce of the Contractor. The Contractor

shall have to get the same rectified at his own cost and risk, or otherwise, the Authority at the risk and

cost of the Contractor shall attend the same to. The Contractor shall ensure that none of his staff

members indulges in any activity deemed illegal or unlawful, during the working hours, the staff

members shall always be dressed in acceptable uniforms. The Contractor shall ensure, at all times

that his staff members do not misbehave with the Municipal Corporation’s staff or general public while

working. The personnel found misbehaving shall be immediately removed from the work at the risk of

the contractor. The Municipal Corporation shall not be responsible for any injury/death to the staff

members deputed by the Contractor. It is the responsibility of the Contractor to ensure that his

personnel follow the safety regulations strictly, which is in force from time to time. The Contractor shall

obtain all necessary approvals, permits and licenses to operate the said service. The Employer shall

in no way be responsible for the loss occurring to the Contractor on this count.

69.9 The vehicles/machineries to be used shall be got registered, insured and declared fit by the respective

competent authority for the Gandhinagar or concerned with the Employer’s jurisdiction.

69.10 It shall be the responsibility of the contractor to have a computerized system of operation for keeping

updated record.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

69.11 The Contractor shall not modify or alter any operations/service delivery without prior written permission

of the Municipal Commissioner of the Employer.

69.12 The Contractor shall carry out its operations, so far as compliance with the requirement of the Contract

permits, so as not to interfere unnecessarily or improperly with the convenience of the public.

69.13 Carrying out its operations and shall be fully responsible for carrying out the operations in a safe and

secure manner, consistent with the law of the land, laws and regulations and directives of any

Employer and permissions.

69.14 The Contractor shall be responsible for the safety of all its activities & its personnel on the Site and

shall be absolutely and solely responsible for any and all kinds of injuries or damages to person and

property of any description whatever may be caused by or result from the Operations carried out,

whether these may have been carried out skillfully and carefully and strictly in conformity with the

provisions of the specifications or not.

69.15 All fossils, coins, articles of value or antiquity and structures and other remains or things of geological

or archaeological interest discovered on the service area shall, as between the Council and the

Contractor be deemed to be the absolute property of the competent authority. The Contractor shall

take reasonable precautions to prevent its workmen or any other persons from removing or damaging

any such article or thing and shall, immediately upon discovery thereof and before removal, acquaint

the Competent Employer of such discovery & carry out the Competent Employer’s instructions for

dealing with the same.

69.16 The Contractor shall be responsible for deposition of all taxes required during as per the law of the

land the execution of this contract.

Amicable Settlement

70.1.1 Employer's Decision: If any dispute of any kind whatsoever arises between the Employer and

the Contractor in connection with, or arising out of, the Contract or the execution of the

operations/services or after their completion, and before or after repudiation or other termi nation

of the Contract, including any dispute as to:

(a) The meaning of the instructions herein before mentioned,

(b) The quality of the services rendered,

(c) Any opinion, instruction, determination, certificate or valuation of the Employer, or

(d) Any other question, claim, right matter or anything whatsoever in any way arising out of or

relating to the contract, instructions, conditions, orders or the failure to execute the same,

The dispute shall be referred in writing to the Municipal Commissioner, Gandhinagar Municipal

Corporation who has jurisdiction over the operations/services specified in the Contract, with a copy

to the other party. Such reference shall state that it is made pursuant to this Clause. The Municipal

Commissioner, Gandhinagar Municipal Corporation shall give written notice of his decision to the

Contractor. Such decision shall state that it is made pursuant to this Clause. Subject to the other forms

of settlement hereinafter provided, the Employer's decision in respect of every dispute or difference

so referred shall be final and binding upon the Contractor. Unless the Contract has already been

repudiated or terminated, the Contractor shall, in every case, continue to proceed with the work with

all due diligence and the Contractor shall give effect forthwith to every such decision of the Employer's

until or unless the same shall be revised in an amicable settlement.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

70.1.2 Arbitration process: In case the decision of the authority is not acceptable to the service

provider, the dispute settlement shall be carried out in accordance with the Gujarat Public Work

Contracts Dispute Arbitration Tribunal Act,

Dispute Settlement

70.2.1 In the event if the dispute is not settled amicably, the matter shall be referred to the Tribunal .

70.2.2 The disputes relating to this contract, whether they arise during the progress of work or after the

The provision of Section-2 of the GPWD disputes Arbitration Tribunal Act 1992, & order issued

by the government in connection with this Act will now apply for Arbitration. (as per government

in N. & W.R.D letter no. SUT/1090/2679/K2 dtd. 9/2/94)

70.2.3 The provision of Arbitration Act shall in so far as they are inconsistent with the provision of this

act cease of to apply to any dispute arising from a works contract and all arbitration proceedings

in relation to such dispute before an arbitration, court of authority shall stand transferred to the

70.2.4 The awards declared by the arbitrator should be speaking award, giving reasons, and calculations

for every items of claims. The decision will have to be implemented by all the departments of the

state government and public sector enterprises of Gujarat (Resolution F.D.NO.

PB/1088/735/KT/Sachivalaya/Gandhinagar 5th October 1988.)

70.2.5 In case of dispute leading to the contractor or Government of Gujarat approaching to Court of

Law, it shall be within the jurisdiction where the site of work is situated

70.2.6 completion or abandonment thereof, shall be referred to the Arbitration Tribunal, Gujarat State.

70.2.7 reference to the arbitration proceedings under this clause shall not:

(a) Preclude the authority from removing the contractor’s equipments, machineries, materials, etc.

to other place, during the period the work is stopped or suspended in pursuance of notice if any,

given to the contractor

(b) Entitle the contractor to stop the progress of the work or carrying out the additional or altered

work as directed by the authority.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

H. Time Control

71. Work Program

71.1 The Contractor shall deliver services in accordance with the Deployment Plan, unless otherwise

specific change suggested by the Designated Officer of the Employer or Municipal Commissioner of

the Employer. The deployment Plan shall further be used as work program to plan activities in advance

for quarter, which shall be subject to review and amendments every quarter to accommodate the on-

ground dynamic and the Employer requirements. The following information is required to be

incorporated in the work program:

Records / List of personnel (Supervisors, Sanitation workers, drivers, helpers, etc.) and

Contractor's Equipment / vehicles on Site;

(c) Beat allocation and timing of street sweeping for the roads in service area.

(d) Arrangements for collection and transportation of Waste.

(e) Complaint Redressal mechanism and role of the Emergency Response Team.

(f) Location and address of place chosen for storing of the equipment and parking of vehicles after

(g) Seasonal changes in the work timings to ensure efficient work environment and better service

(h) Details of proposed infrastructure old and new, if any.

71.2 In case Employers feels that some changes are needed in the methodology of working, in the working

hours or in the area to be covered under each beat, the same shall be carried out in the Work Program

on quarterly basis.

71.3 The Employer’s approval of the program or an updated program does not alter the Contractor’s

obligations under the Contract.

72. Extension of the Intended Completion Date

72.1 Initial Contract Period shall be 2 (two) years from date of work order. On completion of the 2 years

Contract period, based on the performance of the Contractor, the Municipal Commissioner may extend

the Contract period for another 1 (One) year.

72.2 Performance of the Contractor shall be evaluated at the end of each year during the Contract Period

of 2 years as well as at the end of each year during the extended period, if any, as per provisions of

72.3 The work executed by the Contractor shall be reviewed by the concerned department or Designated

Officer of GMC. The work executed by the Contractor shall be assessed on the basis of the

performance indicator mentioned in the table below and accordingly marks out of maximum score for

each performance indicator will be assigned. The Contractor shall have to qualify minimum 75% of

marks and accordingly upon qualification, the Contractor shall be eligible to continue the work. Upon

qualifying these yearly assessments and satisfactory performance of Contractor, the Contract shall

become eligible for the extension period up to 2 years. However final decision of Municipal

Commissioner, GMC to grant extension shall be binding on the Contractor. If the Contractor, fails to

achieve average score than the contract will not be renewed.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Sr. Assessment Indicator Calculation Methodology Max. Score

No. Score achieved

1 Percentage of workers Average of all monthly “Percentage of workers

Present during the year Present in the month” as calculated in Monthly

Performance Report (MPR) provided in

section VI of this Tender document

2 Percentage of vehicles Average of all monthly “Percentage of vehicles

deployed during the deployed in the month” as calculated in

year Monthly Performance Report (MPR) provided

in section VI of this Tender document

4 Percentage Workers Average of all monthly “Percentage Workers

wearing appropriate wearing appropriate PPE during the month” as

PPE (Protective calculated in Monthly Performance Report

Footwear, Face Mask, (MPR) provided in section VI of this Tender

Hand Gloves with Nitrile document

Coating, raincoat in

monsoon) during the

5 Percentage of Workers Average of all monthly “Percentage of

having required Workers having required equipment during the

equipment during the month” as calculated in Monthly Performance

year Report (MPR) provided in section VI of this

Tender document

6 Percentage of Workers Average of all monthly “Percentage of

having containerised Workers having containerised handcart during

handcart during the the month” as calculated in Monthly

month Performance Report (MPR) provided in

section VI of this Tender document

7 Training Workshops for (= Number of Workers Trained Twice in a year

workers : All workers / Number of Workers to be deployed as per

trained at-least twice in Deployment plan)

a year by the Agency as

per Tender condition Agency to submit Report on Training

Workshops conducted for workers consisting

of attendance sheet with sign / thumb

impression of workers participated,

photographs and full video of all events.

8 Complaints Redressal (= Number of Complaints Resolved within SLA

within the SLA as provided by GMC during the year / Total

instructed by GMC Number of Complaints Received during the

Agency to maintain complaint register and

resolve complains within SLA

*In case of any discrepancy, decision of

Municipal Commissioner, GMC shall be

considers final and shall be binding to the

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Sr. Assessment Indicator Calculation Methodology Max. Score

No. Score achieved

9 Satisfactory use and (= Number of Days GPS device is function /

maintenance GPS for Total number of day in a year)

vehicle tracking

*In case of any discrepancy, decision of

Municipal Commissioner, GMC shall be

considers final and shall be binding to the

10 Satisfactory cleanliness Average of all monthly “Percentage of beats

of assigned beats found cleaned during the month” as calculated

(Beats found free from in Monthly Performance Report (MPR)

waste/litter) provided in section VI of this Tender document

72.4 The performance evaluation shall be used and considered for assessing the work carried out by the

agency each year during the contract duration including the extension period granted by Municipal

Commissioner, GMC. During every year the Contractor shall have to score minimum of 75% out of the

total score, in order to earn next one year’s work.

73. Suspension of Service

Employer may at any time by written notice to the Contractor suspend further performance of the services,

whereupon the Contractor shall suspend further performance of the services to the extent specified and shall

properly ensure and protect all services in progress. Such suspension shall remain in force till resumption of

services is notified by the employer during the Contract Period. The Employer may at any time give notice of

resumption of the suspended operations/services, in whole or in part, whereupon the Contractor shall resume

its performance of that portion of the services.

74. Management / Review Meetings

The Contractor shall have to ensure that its Authorized Representative attends a management/review

meetings conducted periodically by the Employer.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

I. Quality of Services

75. Identifying Defects

75.1 The Employer through the Designated Officer, shall check the Contractor's work and notify the

Contractor of any deficiencies which are found. Such checking does not affect the Contractor's

responsibilities.

76. Correction of Defects and Compliant Redressal

76.1 The Contractor shall be responsible to set-up dedicated Emergency Response Team. Roles and

Responsibilities of this Team shall be planned and approved by the Employer as part of the

Deployment Plan. The primary objective of this team will be to respond and resolve SWM and

Sanitation related complaints received by the Employer pertaining to the Contractor’s scope of work

through various media including dedicated Toll-Free Helpline of Gandhinagar Municipal Corporation.

76.2 The Employer shall inform to Contractor by any means of communication of any defects.

76.3 Every time information of a Defect is given, a Defects Correction Period for the notified Defect begins.

The Contractor shall correct the notified Defect within the Defects Correction Period at no cost to the

Employer. The length of the Defects

76.4 Correction Period for the Defects and Compliant Redressal is as under.

Sr. Defects / Complaints Correction Period

(a) In case of vehicle breakdown, other vehicle shall have to be Within 1 hour of the breakdown

arranged as replacement

(b) Cleaning of Garbage Vulnerable Points / Nuisance spots Within 2 hours of intimation

(c) Correction for Improper / incomplete sweeping carried out in an area Within 4 hours of intimation

(d) Lifting of dead animal carcasses (dog, cat, cow, buffalo, bull, horse, Within 2 hours of intimation

elephant, camel, birds, etc.).

(e) Removal of road sweeping waste left by sweepers Within 2 hours of intimation

(f) Removal of garbage from litter bin(s) along all the main roads Within 2 hours of intimation

(g) Any Other defects shall be corrected or any other complaint shall be Within the time specified by the

resolved as and when informed by the Employer's representatives Employer's representatives.

76.5 The Contractor shall correct Defects which he notices himself before the end of the Defects Notice

76.6 If the Contractor corrects the defects after expiry of defects notice period as mentioned in Clause

and is addressing the complaints not within the correction period, the Contractor shall be liable to pay

penalty charges or liquated damages as mentioned in the tender document.

76.7 The Employer through its Designated Officer along with Sanitation Staff of the Employer (as per the

monitoring mechanism proposed in the Deployment Plan) shall certify that all Defects have been

corrected within defect correction period.

77. Uncorrected Defects

77.1 The Employer may arrange for a Third-Party to correct a Defect if the Contractor has not corrected

even after expiry of the defect correction period at the Contractor's cost as per clause 81.6.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

77.2 The Employer shall give the Contractor at least 2 days’ notice of his intention to use a third party to

correct a Defect. If the Contractor does not correct the Defect himself within this period, the Employer

may have the Defect corrected by the third party. The cost of the correction will be deducted from

Running Bills and / or Security Deposit of the Contractor on actual cost basis and / or as per Clause

81, as applicable.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

J. Cost Control

78.1 The payment to the agency shall be done by taking into consideration the service delivery of the

Contractor with respect to the scope of work. Payment will be made as per final and negotiated monthly

contract value.

78.2 The Contractor shall raise regular monthly Running Bill with all necessary attachments and

certifications as may be prescribed by the Employer, at the end of every calendar month and submit it to

Sanitation Superintendent or any other Designated officer of the Employer. While processing the

monthly payments, the Employer will review, the work carried out by the contractor as per adherence

to quality and service level benchmarks defined.

78.3 Along with the Monthly invoice, the Contractor shall be required to submit Bank Statement for Salaries

deposited in the Bank Account of its workers in the respective month. Such Bank Statement shall be

certified by the concerned bank. The Contractors shall also be required to submitted the challan / ECR

of EPF & ESIC for the respective month as suggested by the Employer from time to time. If required,

the Employer may ask to submit additional documents or information to ensure that the sanitation

workers receive all the benefits they are entitled under this contract or under the applicable law. All

such statements shall be certified by the Contractor.

78.4 Upon receipt of the invoice, the Employer will verify the Running Bill against the records indicating

satisfactory service delivery provided by the Contractor.

78.5 The concerned official at Ward level and Zone Level shall monitor the deployment of workers, vehicles

and equipment and quality of the service as per the scope of work and prepare Daily Reports (DR1,

DR2 & DR3) for the same. For payment purpose, at the end of every month, the officials at ward level

and zone level shall prepare monthly report (MR1, MR2 & MR3) based on the Daily Reports of their

respective wards / zones and submit the same to the official at city level (head office). On the basis of

Ward level and Zone Level Monthly reports, the Officials at city level (head office) shall prepare the

Consolidated Monthly Reports (CMR1, CMR2 & CMR3) and Monthly Performance Report (MPR). The

monthly payment amount payable to the Contractor after deducting applicable penalties (if any) shall

be mentioned in the Monthly Performance Report (MPR). The concerned official at city level (head

office) shall certify the monthly amount to be paid to the Contractor under the monthly bill, taking into

consideration of any penalties or liquidated damages, if any, applicable in the month or penalties /

liquidated damages levied in previous months but not recovered.

78.6 The Municipal Commissioner shall have right to finalize the amount of penalties or liquidated damages

levied for the month considered under the bill or other penalties / liquidated damages levied in previous

months but not recovered.

78.7 The Running Bill shall be forwarded to the concerned department within the Gandhinagar Municipal

Corporation for further process. Upon verifications done by Accounts Department and Audit

Department, the Employer shall make payment for the actual services provided by the Contractor towards

the proposed work within thirty (30) days of the receipt of invoice from the service provider. However,

no Interest payment will be made for any delay in payment of bills by the authority in any

78.8 Such payment shall be subject to the Employer’s right to deduct appropriate amount as

damages/performance penalties as described in relevant section of this document.

78.9 Deductions from the Payment will be made towards Income Tax and other applicable taxes as per

provisions of the statutory authorities, in force from time to time in the State of Gujarat. The Contractor

is expected to include all such charges at the time of bidding submission.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

78.10 The Contractor shall have to submit copy of EPF and ESIC sheet of PF and insurance premium paid

for the month along with respective months Running Bill. In case, if GMC observes any difference in

the EPF and ESIC payment made for the respective month and the actual payment to be made

towards EPF and ESIC, amount equivalent to difference observed shall be deducted from Running

Bill’s payment to be made for the respective month.

(a) If the Employer observes that more than one incident of difference in the EPF and ESIC payment

made for the respective month and the actual payment to be made towards EPF and ESIC; for

each such incident, then from second incident onwards, the Employer shall deduct double the

amount of difference from respective month’s Bill payment.

78.11 The Employer shall take into consideration escalation proposed by Government of Gujarat for

minimum wages for Sanitation Workers and accordingly revise the monthly payment of the Contractor

from time-to-time, as applicable, if the quoted rate is lower than the revised minimum wages. It shall

be the Contractor’s responsibility to submit in written to the Employer in advance before putting up

Running Bill basis revised minimum wages as proposed by Govt. of Gujarat from time-to-time during

the Contract Period

78.12 There shall be no yearly escalation on the monthly payment payable by the Employer. The Contractor

is suggested to quote his financial offer considering estimated inflation and price escalations during

the Contract Duration.

78.13 Fuel escalation: There shall be no fuel escalation payable by the Employer to the Contractor for any

increase in fuel cost applicable to the Contractor.

78.15 At present Dumpsite is within the limits of GMC; and the Employer is planning for development of new

Landfill (or dumping site, if any, as applicable). The Employer shall not pay any extra amount for

transportation of Waste to Landfill or Dumping site within 25 km from the Employer (GMC) limit. If the

Waste disposal site is beyond 25 km from the Employer (GMC) limit, rate of transportation will be

decided by mutual understanding between the Employer and the Contractor.

78.16 If there is any requirement of additional work to be carried out or additional areas to be covered under

the sweeping and cleaning service, the authority shall assign such additional work in writing to the

Contractor and the Contractor shall be bound to provide service as required as per the service level

agreements and other terms and conditions of this tender. For such additional work allotted by the

Employer, the payment of workforce shall be as per the minimum wages (Inclusive of ESIC/EPF/Bonus

etc.) applicable from time to time. Rates for payments of items other than workforce (i.e., Vehicles,

etc.) shall be on pro rata basis in accordance with the quoted rates in the Price Bid by the bidder. In

such cases, to claim the payment of extra work, the Contractor shall have to submit the written

intimation received from the authorized representative of the Employer for the extra work to be done

and certificate/report signed by the concerned official to substantiate the work done, along with the

78.17 The contractor shall have to collect certificate from concerned officials which certifies the satisfactory

performance of systems and devices installed, every month and the same shall be submitted along

with monthly bills for the processing of payment.

78.18 In case the Employer decides to appoint an Independent third party inspection agency to monitor the

project performance and Contractor’s services, the Employer shall inform Contractor to report them

and get their monthly bills verified by third party inspection agency. The cost for third party inspection

agency shall be borne by the Employer.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

79.1 The amount quoted by the Contractor at the time of bidding shall be inclusive of all taxes applicable

as on date of submission excluding GST. Any increase in such taxes inclusive or any new tax

imposition during the Contract Period by the Employer, State Government or Central Government

departments related to the operations of the contractor shall be borne by the Contractor. Good and

Service Tax (GST) shall be paid to the Contractor by the Employer, as applicable from time to time.

80.1 A Security Deposit shall be provided to the Employer in accordance with the Clause 66 of the of Tender

80.2 On Completion of the whole of the Contract, if Employer is satisfied that during the contract period and

no damage is caused to any public facility as a result of operation of the contract by the Contractor or

any of his employee then total amount retained as Security Deposit shall be repaid to the Contractor

any of his employee then total amount retained as Security Deposit shall be repaid to the Contractor

on completion of the Contract.

80.3 If the performance security deposit was submitted by the Contractor, then the same shall be returned

to the Contractor without any interest in accordance with the procedure specified in the Clause 66 of

the Contract Agreement.

80.4 The Employer may claim against the surety if any of the following occurs for 14 days or more:

(a) the Contractor is in breach of the Contract and the Employer has notified him that he is; or

(b) The Contractor has not paid an amount due to the Employer; or

(c) The Contractor has not corrected a defect as informed by the Employer; or

(d) The Contractor has not extended the validity of securities and insurance cover within required

81. Liquidated Damages

81.1 The Contractor shall pay liquidated damages (wherever applicable) to the Employer at the rates per

day stated in the following table. The Employer may deduct liquidated damages from payments due

to the Contractor. Payment of liquidated damages does not affect the Contractor's liabilities:

Sr. No. Instances Damages / Penalty Method

i. Absenteeism of workers during the If up to 5% of the required workers Calculated

months are absent on any day: No payment as per

shall be made for the absent workers for Monthly

that day. The amount not payable for Performance

each absent worker shall be the higher Report

of (a) the applicable daily minimum (MPR)

wage or (b) the Agency's quoted daily provided in

rate per worker. Section VI of

If more than 5% of the required document

workers are absent on any day: No

payment shall be made for the absent

workers for that day, calculated at the

higher of (a) the applicable daily

minimum wage or (b) the Agency's

quoted daily rate per worker. In addition

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

to the above deduction, the same

amount shall be recovered as penalty

from the Agency’s running bill

Note: The absenteeism shall be

calculated with reference to the total

number of workers required to be

deployed as specified in the tender, and

not on the basis of the number of

workers actually present.

ii. Non-deployment of Vehicles / Rs. 2500 per vehicle per day

Machineries (Applicable after 30 days

iii. Improper operation and maintenance Rs. 10,00 per vehicle per week

of Vehicles / Machineries

iv. Non-availability of PPE with workers Rs. 250 per worker per day

v. Non-availability of cleaning equipment Rs. 500 per worker per day

(long handled broom, metal tray, etc.)

with worker as per requirement

vi. Non-availability of containerised Rs. 500 per worker per day

handcart (Applicable after 30 days of

vii. No sweeping is carried out or Improper Rs. 2,500 per beat per day

/ partial sweeping or beat is found

viii. Dumping of waste at any place other Rs. 2000 per location per day As per the

than the designated site incident/s

ix. Burning of waste Rs. 2000 per incident reported by

x. Non removal of dead animal carcasses Rs. 2000 per incident Officials of

within the SLA timeframe provided by the GMC

GMC.* (Only when instructed by the

Authority or representatives of

xi. Failed / Non-response to address the Rs. 1000 per instance*.

Grievance(s) received from public or *Decision of the Municipal

suggestions / instructions received Commissioner in this regard will be

from GMC staff within the SLA considered final and binding on the

timeframe provided by GMC. Contractor.

xii. Rowdy, unacceptable, rude, insulting

Rs. 1000 per incident per day

or awful behaviour of staff deployed.

xiii. Non Availability of / Non Operational Rs. 1000 per instance*

GPS device for vehicle tracking or any *Decision of the Municipal

other ICT devices Commissioner in this regard will be

considered final.

xiv. Fail to submit proof of Installation of Rs. 500 per day*

Suggested ICT based mechanisms *Decision of the Municipal

within 30 days from date of work order Commissioner in this regard will be

considered final.

xv. Non Availability of I Card Rs.100 per incident per person per day

xvi. Non removal of waste from any of the Rs. 500 per bin per day

xvii. Overall Cleanliness not maintained for Upto 10% of total monthly bill, as may be

more than 5 days in a month decided by the Employer*

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

*Decision of the Municipal

Commissioner in this regard will be

considered final.

xviii. Waste collection vehicle found without Rs. 500 per vehicle per instance

proper signage / not well maintained

and clean / not painted as directed.

xix. Waste collection vehicle found Rs. 500 per vehicle per instance

transporting waste without proper

covering of the waste with the green

81.2 The Contractor shall not pass on all the penalties directly to its sanitation workers which are due to the

negligence on part of the Contractor. However, in case of the absence of Sanitation workers on days

other than their scheduled week-off day and their entitled leaves as per the company policy, the

Contractor may deduct the wages for the absent days. It is also clarified that, in case if the Contractor

is penalised twice or thrice of the minimum daily wage when more than 5% of the workers are absent,

the Contractors shall not recover the complete penalty amount from the absent workers by deducting

twice or thrice the amount of their daily minimum wage from their salaries.

81.3 Notwithstanding the above, the amount of liquidated damage paid by the Contractor to the Employer

shall not exceed 15 per cent of the Total Contract Price. Eventuality of exceeding the LD / penalty

beyond 15%, may lead to termination of the Contract. Decision of the Municipal Commissioner of the

Employer in this regard will be considered final.

81.4 The following officials under the Municipal Commissioner of the Employer shall be empowered to

check the work of the Contractor on day to day basis:

(1) Deputy Municipal Commissioner;

(2) Assistant Director (Sanitation);

(3) Sanitation Superintendent

(4) Zonal Officer of the service area;

(5) Sanitary Inspector of the service area.

(6) Assistant Sanitary Inspector of the service area

(7) Sanitary Sub Inspector of the service area.

Any lapse, if found by any of these officials during their inspection of the area, they will record their

findings in the prescribed format and in case of non- attendance of the complaint promptly, these

officials will recommend for levy of Liquidated damages for the lapse notice.

81.5 The full amount of liquidated damage levied in a month shall be recovered from the Contractor’s bill of

81.6 If the Contractor fails to provide service(s) as per the Tender Conditions, the Municipal Commissioner,

GMC shall appoint new contractor for the respective service(s) at the risk and cost of the existing

Contractor. The cost incurred for service(s) shall be deducted from the outstanding payment of the

existing Contractor or the Security Deposit of the existing Contractor.

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82. Accident / Damages / Claims / Liabilities

82.1 In the event of any accident/damage while the vehicles are in the service of the corporation, the

corporation shall be completely free from any liability of any nature occurred with the accidents

happened. The contractor will be fully and exclusively responsible for any damage to his vehicles or

any of his equipment attached with the vehicles or dumpers including driver and helpers.

82.2 The Contractor will be fully and solely responsible for any death or body injury to his staff member or

any of the people/person in the employment of the Contractor. This includes any third party claims.

82.3 The Contractor will be solely responsible for any consequences under laws, arising out on any accident

caused by his vehicles, Machinery or his employees to the property or personnel of the GMC.

82.4 The GMC shall not be responsible for any claim/compensation that may arise due to damages / injury

/ death / pilferage to the Contractor's Vehicles, Machinery, property or staff under any circumstances

while providing services under the Contractor.

82.5 Loss or damage to any public property between the Start Date and the End of the Contract Period is

to be mended by the Contractor at the Contractor's cost, if the loss or damage arises from the

Contractor's acts or omissions.

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K. Completion of the Contract

The Employer shall issue a certificate certifying Completion of the service to the Contractor upon successful

completion of the Contract Period, as the case may be.

84. Taking Over

The Employer shall take over the services immediately after the satisfactory completion of the Contract Period.

85. Final Account

The Contractor shall supply to the Employer a detailed account of the total amount which it considers is payable

The Contractor shall supply to the Employer a detailed account of the total amount which it considers is payable

to them under the Contract before the end of the successful completion of work. The Employer is to certify any

final payment which is due to the Contractor within 30 days of receiving the Contractor's account provided it is

correct and Comprehensive. If it is not, the Employer shall issue a schedule which states the scope of the

corrections or additions which are necessary. The Security Deposit / withheld amount / retention money shall

be released to the Contractor as per clause 66.2.

86. Force Majeure

Any or all of Non-Political Event, Indirect Political Event and Political Event, as defined in respective Clauses,

which is beyond the control of the Party claiming to be affected thereby (“Affected Party”) and which the

Affected Party has been unable to overcome or prevent despite exercise of due care and diligence, and results

in Material Adverse Effect shall constitute Force Majeure Event:

Non-Political Event

A Non-Political Event shall mean one or more of the following acts or events:

(a) act of God, epidemic, extremely adverse weather conditions, lightning, earthquake, landslide, cyclone,

flood, volcanic eruption, chemical or radioactive contamination or ionizing radiation, fire or explosion (to

the extent of contamination or radiation or fire or explosion originating from a source external to the

(b) strikes or boycotts (other than those involving the Contractor and/or their respective employees /

representatives and / or attributable to any act or omission of any of them) interrupting supplies and

services to the Project Site for a continuous period exceeding 7 (seven) days, and not being an Indirect

Political Event set forth in Clause 86.3;

(c) any failure or delay of a Contractor but only to the extent caused by another Non-Political Event and

which does not result in any offsetting compensation being payable to the Contractor by or on behalf of

such Contractor;

(d) any judgement or order of any court of competent jurisdiction or statutory authority made against the

Contractor in any proceedings for reasons other than (i) failure of the Contractor to comply with any

Applicable Law or Applicable Permit, or (ii) on account of breach of any applicable Law or Applicable

Permit or of any contract, or (iii) enforcement of this Agreement, or (iv) exercise of any of its rights under

this Agreement by the Employer;

(e) the discovery of geological conditions, toxic contamination or archaeological remains on the Site that

could not reasonably have been expected to be discovered through a site inspection; or

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(f) any event or circumstances of a nature analogous to any of the foregoing.

Indirect Political Event

An Indirect Political Event shall mean one or more of the following acts or events:

(a) an act of war (whether declared or undeclared), invasion, armed conflict or act of foreign enemy,

blockade, embargo, riot, insurrection, terrorist or military action, civil commotion or politically motivated

(b) industry-wide or State-wide strikes or industrial action for a continuous period of 24 (twenty-four) hours

and exceeding an aggregate period of 7 (seven) days in a Financial Year

(c) any civil commotion, boycott or political agitation which prevents the Contractor to perform its O&M and

Service Level requirement for an aggregate period exceeding 7 (seven) days in a Financial Year;

(d) any failure or delay of a Contractor to the extent caused by any Indirect Political Event and which does

not result in any offsetting compensation being payable to the Contractor by or on behalf of such

(e) any Indirect Political Event that causes a Non-Political Event; or

(f) any event or circumstances of a nature analogous to any of the foregoing.

Political Event

A Political Event shall mean one or more of the following acts or events by or on account of any Government

Instrumentality:

(a) Change in Law, only if consequences thereof cannot be dealt with under and in accordance with the

provisions of this Agreement as regards Change in Law and its effect, in financial terms, the decision of

the Municipal Commissioner of the Employer shall be final and binding on the Contractor;

(b) unlawful or unauthorised or without jurisdiction revocation of, or refusal to renew or grant without valid

cause, any clearance, license, permit, authorisation, no objection certificate, consent, approval or

exemption required by the Contractor to perform its obligation under this Agreement and the Project

Agreements; provided that such delay, modification, denial, refusal or revocation result from the

Contractor’s or any Contractor’s inability or failure to comply with any condition relating to grant,

maintenance or renewal of such clearance, license, authorisation, no objection certificate, exemption,

consent, approval or permit;

(c) any failure or delay of a Contractor but only to the extent caused by another Political Event and which

does not result in any offsetting compensation being payable to the Contractor by or on behalf of such

(d) any event or circumstance of a nature analogous to any of the foregoing.

Duty to report Force Majeure Event

86.5.1 Upon occurrence of a Force Majeure Event, the Affected Party shall by notice report such

occurrence to the other Party(s) forthwith. Any notice pursuant hereto shall include full particulars

(a) the nature and extent of each Force Majeure Event, which is the subject of any claim for relief in

obligations only upon submitting necessary evidence in support thereof;

(b) the estimated duration and the effect or probable effect which such Force Majeure obligations

under this Agreement;

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(c) the measures which the Affected Party is taking or proposes to take for alleviating the impact of

such Force Majeure Event; and

86.5.2 The Affected Party shall not be entitled to any relief in its obligations for or in respect of a Force

Majeure Event unless it shall have notified the other Party(s) of the occurrence of the Force

Majeure Event as soon as reasonably practicable, and in any event no later than 7 (seven) days

after the Affected Party knew, or ought reasonably to have known, of its occurrence, and shall

have given particulars of the probable material effect that the Force Majeure Event is likely to

have on the performance of its obligations under this Agreement.

86.5.3 For so long as the Affected Party continues to claim to be materially affected by such Force

Majeure Event, it shall provide the other Party(s) with regular (and not less than weekly) reports

containing information as required by Clause 86.5.1, and such other information as the other

Party(s) may reasonably request the Affected Party to provide.

Effect of Force Majeure Event on the Contractor

86.6.1 Upon the occurrence of any Force Majeure Event prior to the Appointed Date, the period set forth

for achieving Financial Close shall be extended by a period equal in length to the duration of the

Force Majeure Event.

86.6.2 At any time after the Appointed Date, if any Force Majeure Event occurs before start of the

Contract Period and the dates set forth for various project milestones shall be extended by a

period equal in length to the duration for which such Force Majeure Event subsists.

86.6.3 In case, any Force Majeure Event occurs after start of the Contract Period, there shall be no

extension of the Contract Period however the Contractor shall not be required to carry out its

obligations as provided in the Contract Agreement during the period in which such Force Majeure

Event subsists.

Allocation of costs arising out of Force Majeure

86.7.1 Upon occurrence of any Non-Political or Indirect Political or Political Force Majeure Event before

starting of Contract Period or during the Contract Period, the costs incurred upon occurrence of

the event(s), the Parties shall bear their respective “Force Majeure Costs” and neither Party

shall be required to pay to the other Party(s) any costs thereof;

86.7.2 Save and except as expressly provided in this Clause 86, neither Party shall be liable in any

manner whatsoever to the other Party(s) in respect of any loss, damage, cost, expense, claims,

demands and proceedings relating to or arising out of occurrence or existence of any Force

Majeure Event or exercise of any right pursuant hereto.

Termination Notice for Force Majeure Event

If a Force Majeure Event subsists for a period of 15 (fifteen) days or more at a stretch, GMC reserves the right

to terminate this Agreement by issuing a Termination Notice to the contractor without being liable in any

manner whatsoever, and upon issue of such Termination Notice, this Agreement shall, notwithstanding

anything to the contrary contained herein, stand terminated forthwith.

Termination Payment for Force Majeure Event

Upon occurrence of any force majeure event, the parties shall bear their respective costs and no party

shall be required to pay to the other party any costs thereof. Neither party shall be liable in any manner

whatsoever to the other party in respect of any loss, damage, cost, expense, claims, demands and

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proceedings relating to or arising out of occurrence or existence of any force majeure event or exercise

of any right pursuant hereto

Dispute resolution

In the event that the Parties are unable to agree in good faith about the occurrence or existence of a Force

Majeure Event, such Dispute shall be finally settled in accordance with the Dispute Resolution Procedure;

provided that the burden of proof as to the occurrence or existence of such Force Majeure Event shall be upon

the Party claiming relief and/or excuse on account of such Force Majeure Event.

Excuse from performance of obligations

If the Affected Party is rendered wholly or partially unable to perform its obligations under this Agreement

because of a Force Majeure Event, it shall be excused from performance of such of its obligations to the extent

it is unable to perform on account of such Force Majeure Event; provided that:

(a) the suspension of performance shall be of no greater scope and of no longer duration than is reasonably

required by the Force Majeure Event;

(b) the Affected Party shall make all reasonable efforts to mitigate or limit damage to the other Party arising

out of or as a result of the existence or occurrence of such Force Majeure Event and to cure the same

with due diligence; and

(c) when the Affected Party is able to resume performance of its obligations under this Agreement, it shall

give to the other Party notice to that effect and shall promptly resume performance of its obligations

Liability for other losses, damages etc.

Save and except as expressly provided in this clause, neither Party hereto shall be liable in any manner

whatsoever to the other Party in respect of any loss, damage, cost, expense, claims, demands and

proceedings relating to or arising out of occurrence or existence of any Force Majeure Event. The Employer

shall propose amendments to this Agreement so as to place the Contractor in the same financial position as it

would have enjoyed had there been no such Change in Law resulting in the Additional Cost, reduction in return

or other financial burden as aforesaid. Upon notice by the Contractor, the Parties shall meet, as soon as

reasonably practicable but no later than 30 (thirty) days from the date of notice, and either agree on

amendments to this Agreement or on any other mutually agreed arrangement. Provided that if no agreement

is reached within 90 (ninety) days of the aforesaid notice, the decision of the Municipal Commissioner shall be

final and binding on the Contractor.

87. Termination

Termination for Contractor Default

87.1.1 Save as otherwise expressly provided in this Agreement, in the event that any of the defaults

specified below shall have occurred the Authority shall issue a written notice to the Contractor. If

the Contractor fails to cure the default within the Cure Period of 30 days or such period as

mentioned in the notice, the Contractor shall be deemed to be in default of this Contract

Agreement (“Contractor’s default”). The defaults referred to herein shall include following :

i. the Contractor fails to replenish or provide fresh or renew Security Deposit within a stipulated

period by the Employer;

ii. subsequent to the replenishment or furnishing of fresh Security Deposit in accordance with

relevant provision of this Agreement, the Contractor fails to cure, within a Cure Period of

(thirty) days, the Contractor default for which whole or part of the Security Deposit was

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iii. the Contractor abandons or manifests intention to abandon the Project without prior written

consent of the Employer;

iv. the Contractor has failed to make any payment towards damages to any user or any utility within

the period specified in this Agreement;

v. the Contractor repudiates this Contract Agreement or otherwise takes any action or evidences

or conveys an intention not to be bound by the Contract Agreement;

vi. change in management control of the Contractor which according to the Employer may have

material adverse effect towards the Project;

vii. the Contractor is adjudged bankrupt or insolvent, or if a trustee or receiver is appointed for the

Contractor or for the whole or material part of its assets at any time before the Scheduled end

date of Concession Period;

viii. the Contractor has been, or is in the process of being liquidated, dissolved, wound-up,

amalgamated or reconstituted in a manner that would cause, in the reasonable opinion of the

Employer, a Material Adverse Effect;

ix. the Contractor has failed to fulfil any of the conditions mentioned in this Tender;

x. the Contractor commits a material default in complying with any other provision of this

87.1.2 If work performed under the scope of this tender is found unsatisfactory, the Authority shall directly

issue Termination Notice as per clause 87.2. In this case, decision of Municipal Commissioner

for forfeiture of Security deposit/EMD etc. and debarring/ blacklisting the agency shall be binding

to the Contractor.

87.1.3 In case of activities under essential service, the contractor is not allowed to stop this work at any

point of time. However, if the contractor is willing to leave this work / contract, he should give

written notice to GMC before 120 days

87.1.4 Notwithstanding, if contractor stop / leave the work by his own discretion, SD/ EMD Amount

pending in running bill etc. shall be forfeited and additional expenditure for execution of remaining

work shall be recovered, and Agency shall be debarred / blacklisted subject to approval of

competent authority.

Procedure to issue Termination Notice

Without prejudice to any other rights or remedies which the Employer may have under this agreement, upon

occurrence of a Contractor default, the Employer shall be entitled to terminate this Contract Agreement by

issuing a Termination Notice to the Contractor; provided that before issuing the termination notice, the

Employer shall by a notice inform the Contractor of its intention to issue such termination Notice and grant

(fifteen) days to the Contractor to make a representation, and may after the expiry of such 15 (fifteen) days,

whether or not it is in receipt of such representation, issue the termination notice.

Effect of Termination

Upon termination as per clause 87.1, the Contractor hereby acknowledges that no payment shall be due or

payable by the Employer. Contractor acknowledges that within 10 days of termination, the Contractor shall

handover all the assets of the employer, if any, under its possession to the employer. Employer at its own

discretion may repay the consideration already paid by the Contractor after adjusting for any direct or indirect

losses that Employer might have incurred due to delay in completion of the Project. No liability with respect to

the land or assets shall devolve on Employer.

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Other Rights and Obligations of the Employer

Upon termination for any reason whatsoever, the Employer shall:

be deemed to have taken possession and control of the services on such; and

Invoke the Security Deposit and any other Deposits as the case may be.

Upon termination during the Contract period, the Employer, at its discretion, may appoint a new

Contractor from the other qualified bidders who had participated in the Tender. The appointment shall

be done at the ongoing rate or the bidder’s quoted rate, whichever is less. First preference shall be given

to the bidder who had secured second highest Total Score as per clause no. 4 and clause no. 5. The

Employer shall take consent of such bidder before issuing the work order. If such bidder does not provide

its consent within 15 days, the Employer may take consent of the bidders who have secured next highest

Total Score. This process shall be continued till a bidder provides its consent to offer the services at the

cost as mentioned above, or till the list of all qualified bidders is exhausted.

88. Payment of Commission, Gratuities, Rebates, Gifts

The Contractor shall have to undertake that no fees, gratuities, rebates, gifts, commissions or other payments,

other than those shown in the Bid, have been given or received in connection with the payment process or in

the contract execution.

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Section III: Generation Requirements and Scope of Work

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89.1 Gandhinagar Municipal Corporation intends to introduce private participation in Road sweeping and

collection of waste from litter bins in accordance with SWM rules 2026. The service area shall be

under the jurisdiction of Gandhinagar Municipal Corporation, which is detailed out in Schedule-A of

this Tender document.

89.2 All the figures and estimations given in this Tender are tentative and are mentioned only for assessing

the need of workforce and equipment by the Contractor. Gandhinagar Municipal Corporation is not

responsible for any variance in the figures and estimates

90. Scope of Work

All items / services / vehicles / equipment under the scope of this Contract, unless otherwise specified, should

be in confirmation to Solid Waste Management Rules 2026, its amendments, applicable laws and

CPHEEO Manual on Municipal Solid Waste Management

It is presumed that the Contractor has sufficient understanding of the required works and understands the

importance of sanitation and hygiene in the city. Though the items of work involved under this contract are

given in detail below, there may be some exigencies/ circumstances, where the Contractor may have to

perform the activities to ensure proper cleanliness in the service areas, which may not be mentioned here.

Details of the scope of work is as mentioned below for reference;

(a) Manual Sweeping & Cleaning of Internal Roads: The Contractor shall ensure to conduct the Manual

Cleaning & Sweeping of all components of the all Internal Road roads (i.e. Sub-arterial Streets / Sector

Approach Roads / Sector Internal Ring-roads, Collector Streets / Approach Connecting Roads / Major

Road within Sectors, Local Streets) in Old Jurisdiction Areas of GMC. The objective is to keep the roads

litter and dust free as per SWM Rules 2026 and subsequent amendments.The Workers of the Contractor

are required to sweep and clean the carriage ways, shoulders, kerbs, dividers (if any), footpaths (if any),

junctions, storm water drain manhole covers, etc. in their assigned Beat on daily basis. In addition, the

Workers shall also have to collect of all type of litter and waste dumped in the periphery of the roads and

/ or the forest areas adjacent to their respective assigned Beat Length, as the case may be. The map of

service areas under the scope of work is provided in Schedule A. Workforce and vehicles to be deployed

for sector internal roads and areas sweeping is mentioned in Schedule B and Schedule C respectively,

of this Tender document.

(b) Manual Sweeping & Cleaning of Commercial Areas: The Contractor shall ensure to conduct manual

cleaning and sweeping of commercial areas such as district shopping center, sector shopping centers,

vegetable markets, fish markets, shopping areas in villages, etc. Details for commercial areas for daily

sweeping is given in Schedule-A of this Tender document. The details of workforce required to be

deployed is given in Schedule-B of this Tender document.

(c) Night Sweeping in Commercial Areas: The Contractor shall ensure to deploy adequate workforce as

mentioned in the Schedule-B of this Tender document for conducting night-time sweeping in the

commercial areas mentioned in Schedule-A.

(d) Sweeping & Cleaning in Slum Area: The Contractor shall ensure to deploy adequate workforce as

mentioned in the Schedule-B of this Tender document for daily sweeping and cleaning of Slum areas

mentioned in Schedule-A.

(e) Sweeping & Cleaning of open / common plots: The Contractor shall ensure atleast weekly sweeping

and cleaning of all the open / common plots in the areas / sectors / villages mentioned in Schedule-A of

this Tender document. Workforce required to be deployed for the same is mentioned in Schedule-B.

(f) Cleaning of Rangmanch (Community Centers): The Contractor shall ensure to deploy dedicated

workers for cleaning of GMC’s Rangmanch located within the service areas of this Tender. The workers

required to be deployed for cleaning of rangmanchs is mentioned in Schedule B of this Tender document.

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If GMC appoints another agency dedicatedly for the O&M of Rangmanch during this Contract period, the

existing Contractor shall be required to stop the deployment of dedicated workers for the Rangmanch.

Such decision of the GMC shall be binding to the Contractor.

(g) Manual and Mechanised Uprooting / Removal of Shrubs / Grass: The workers shall ensure the

removal/uprooting of shrubs, grass, and other vegetation from roads, side berms, shoulders, footpaths,

medians, and dividers along the assigned beat during the four-month monsoon season. For this purpose,

the contractor shall deploy grass root cutter machines and tractor rotavators for vegetation clearance

and removal of grass/shrubs on roadsides as well as in common/open plots during the monsoon period,

as specified in Schedule C.

(h) Deployment of Workers: The total number of workers to be deployed on the project by the Contractor

and the minimum number of workers to be present on each day is provided in Schedule B of the Tender

document. All details of the workers such as name, gender, date of birth, residential address, mobile

number, Aadhar number, Voter ID number, education qualification, blood group, employer’s ID Card

number and role / designation of all workers are required to be included in the Deployment Plan.

(i) Sweeping Beats: Street Sweeping shall be carried out based on the Beat Lengths identified for all roads.

Beat Length and frequency of sweeping is generally based on the features of the road such as surface

area of the roads, road width, population density in the area, intensity of economic activities in the area,

presence of footpath, median, divider and other road side components, etc. in confirmation with the SWM

Rules 2026 and subsequent amendments. The Sweeping Beats shall be decided by the Employer and

shall be included in the Deployment Plan of the Contractor. On an average the Beat Length assumed by

the Employer is 750 mt. of road length in low density areas, while it varies based on the localities.

(j) Cleaning of Litter Bins / Twin Bins: The Sanitation workers of the Contactor shall be responsible for

emptying of Litter Bins installed on road sides on daily basis or as and when required, sweep / clean the

area within 5-meter radius of the bins and collect and transport the waste in segregated manner in

suitable, covered & compartmentalised vehicle to the dumpsite or treatment plant or any other

designated location as suggested by the Employer. The Contractor shall also be responsible to wash

and clean the litter bins from inside and outside once in a month.

(k) Removal of Shrubs / Grass: The Contractor through its Sanitation Workers shall ensure to remove /

uproot shrubs or grass or vegetation on the roads, side berms, shoulders, footpaths, medians or divider

of the roads along the assigned beat on regular basis.

(l) Cleaning of Drain Manhole Cover: The Contractor shall ensure removal of garbage / blockage of

manholes covers and make sure the openings in the storm water drain manhole covers are 100% open

& clean, using mechanical equipment if required, along the assigned beat length of road. The Contractor

shall ensure cleaning and removal of garbage / litter from the periphery / surrounding / banks of water

bodies. The Contractor shall ensure that neither it’s Sanitation Workers nor anybody from public disposes

any type of solid waste into drains and water bodies. Defaulters may be brought into the notice of

Sanitation Department to penalise them under applicable laws/ Acts. It has to be ensured that no solid

waste is found visible in storm water drains and its manhole covers.

(m) Lifting of Dead Animal Carcasses – The authority may provide the work of lifting dead animal

carcasses to different agency, under a contract not pertaining to this tender. However, the contractor

shall lift the dead animal carcasses (even if it is not found on roads) through the Emergency Response

Team based on the query received by the Employer on its toll free number or through any means, if

instructed; and shall transport it to the designated location as suggested by the Employer in the

development plan. If the contractor fails to do the work as per this clause, GMC shall make the

arrangements to do the needful and shall deduct the expense from running bills of agency or security

(n) Collection of Debris: The Contractor shall have to collect and transport construction & demolition waste

/ debris, mud/earth, loose materials etc. from sectors and village areas as and when instructed by the

(o) Segregation of Waste: Sweeping waste (litter), green waste (grass, shrubs, etc.) or any other type of

waste shall be collected and stored separately by the Sanitation Workers in the containerised handcart

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provided by the Contractor and transport in using suitable, covered & compartmentalised vehicles to the

dumpsite or treatment plant or any other designated location as suggested by the Employer in

compliance with SWM Rules

(p) Provision of Equipment & Tools: Each of the Sanitation Workers should be equipped with necessary

tools and equipment such as long handled broom, metal tray/plates, brush, containerised handcart etc.

as per the specification of CPHEEO Manual on Municipal Solid Waste Management 2016 and to carry

out the street sweeping and cleaning activity. It shall be ensured that the bins placed in handcarts are

separate for collection of segregated waste and painted as per the colour code instructed by the authority.

(q) Deployment of Vehicles / Machineries: The Contractor shall be required to procure or hire and deploy

vehicles / machineries, as per the requirement mentioned in Schedule C of the Tender document on

daily basis, for collection of waste collected from sweeping and cleaning activities and transport it to

designated site. Any vehicles deployed by the Contractor should not be older than 01/01/2024 (Vehicle

Registration date). The Contractor shall be required to deploy all vehicles within 30 Days from the date

of Letter of Award / Letter of Intimation issued by the Authority. The vehicles going to be used for

transportation of waste must have separate compartments for wet waste, dry waste, Sanitary waste,

Special Care Waste and horticultural waste. All the details of Vehicles including RC Book, fitness

certificate, PUC and Insurance document shall be submitted to GMC as and when instructed. The

vehicles deployed under this project shall always be covered under insurance as per the relevant norms.

If the Contractor fails to provide required number of vehicles / machineries on any day, penalty shall be

deducted from the monthly bill of the Contractor as per the penalty clause in this document. It shall be

the responsibility of Contractor to bear cost of insurance, fuel and other maintenance works of the

vehicles / machineries. All necessary equipment, instruments, vehicles required for above mentioned

scope of work will have to be kept in full working condition by the Contractor during the Contract Period.

In case of breakdown of any vehicle, the Contractor shall be required to deploy substitute vehicle as per

the Tender conditions. All the vehicle / machineries brought for service in the work should meet the

criteria as laid down in SWM Rules 2026 and CPHEEO Manual on MSWM 2016. All such vehicles if are

not covered, needs, to be covered with tarpaulin sheet. The Contractor shall ensure strict compliance to

the Motor Vehicle 1988 and its amendments and other rules as specified by the competent authority

(such as RTO, Gandhinagar) from time to time.

(r) Vehicle Tracking GPS Device with GPRS and its software/application: The Contractor shall provide

necessary devices for effective communication including GPS system at his cost in each and every

vehicle to be deployed and develop a portal to integrate such device for real time monitoring. The agency

shall handover the admin rights of such portal to GMC for real time monitoring of the services. In any

case, if the GPS device is not working, suitable penalty shall be levied by the authority.

(s) Segregated Collection, Transportation, Weighing, and Disposal of Solid Waste - The Contractor

has to ensure segregated collection of waste and shall transport it in separate compartments in the

vehicle. The Collected Waste, inert, dust, dead animal, dung etc. after the cleaning and sweeping work

shall be transported on daily basis to specified dump site or other designated location by suitable vehicle

(like Tractor, Tata 407 or such type of closed body vehicle) in covered manner. As and when instructed

by the Employer, the contractor shall have to weigh the vehicles transporting waste at GMC Weigh

Bridge. No extra charges shall be collected by GMC for weighing at the GMC Weigh Bridge.

(t) Project Manager: Project Manager shall be responsible for overall delivery of the desired services as

per this Contract, he / she shall be the Single Point of Contact for the Authority regarding the Contract.

Project Manager shall be available on a fulltime basis at the Client location and plan, coordinate and

monitor all the services. Replacement of Project Manager is usually not allowed, however, if the resource

leaves the organisation or ill-health or death, Contractor shall propose a replacement of the Project

Manager. Such replaced resource shall have equivalent or more qualifications than their predecessor.

In case of failure to meet the standards of the GMC (which includes efficiency, cooperation, discipline

and performance), Contractor may also be asked to replace the resource at any time during the Contract.

(u) Supervisory Staff: The number of supervisors to be deployed by the Contractor shall be as per

Schedule B on this document. The Contractor’s Supervisor has to report the Sanitary Inspector of his/her

respective area on daily basis and work as per the guidelines of the Sanitary Inspector. The Supervisor

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

should be always available in his/her allocated areas during working hours. The Supervisors will be

responsible to monitor the work done by the Sweepers. If any Supervisor is on leave / week-off, the

Contractor shall be required to deploy his/her substitute at its own cost.

(v) Deployment of Emergency Response Team (ERT) – The Contractor shall be responsible to set-up

one dedicated Emergency Response Teams in two shifts (separate team in each zone/package for each

shift). First shift shall be from 06:30 am to 02:30 pm and the second shift shall be 02:00 pm to 10:00 pm.

Roles and Responsibilities of these Team shall be planned in detail and approved by the Employer as

part of the Deployment Plan. The primary objective of this team will be to respond and resolve SWM &

sanitation complaints related to street sweeping on internal roads, littering in the peripheral areas of the

roads, dead animal carcasses, cleaning of residential and commercial areas, cleaning of common plots,

night sweeping, cleaning of Rangmanch, cleaning in slum areas etc. covered under the scope of the

Contract, received by the Employer through various media including dedicated Toll-Free Helpline of

GMC and MoHUA’s Swachhta Application.

(a) The Emergency Response Team shall be provided with dedicated vehicle

(b) The Emergency Response shall have Five Members – One Driver and Four Sanitation Workers

The complaints related to littering, illegal garbage dumping, non-cleaning and sweeping received

over the helpline number, Swachhata app or any other means shall be resolved within the

Service Level Agreement (SLA) period by the Contractor.

(v) Public Grievance / Complaint Redressal: The Contractor has to assign a dedicated staff member to

receive, record, forward, updated and report the status of the complaints received by GMC on its citizen

helpline number or other online complaints related to the scope of work of the Contractor. The assigned

staff member shall be responsible to maintain a register of complaints received by him and forward the

complaints to the deployed team for its resolution within SLA. After resolution of complaint, the appointed

person of contractor shall report the status back to the person of GMC who received the complaint. The

assigned person of contractor should be equipped with smart phone having / supporting WhatsApp

application. The person should be responsible to take the follow-up of complaint resolution with the

concerned Supervisor/sweeper. Every day in the morning the person shall be required to submit report

of unresolved / unaddressed complaints received on the previous day to Sanitation Superintendent of

GMC with the reason for non-resolution. Daily all complaints are to be forwarded to GMC’s email

address in Excel format with complaint no, name, mobile no and address of complainant, type of

complaint, details of complaint, ward / sector / location of complaint, date & time of complaint receipt and date

& time of complaint resolution.

(w) Logbooks & Register: The Contractor is required to maintain logbooks for workers & vehicles

deployment on daily basis and Registers for Training workshops, PPE kits, ID Cards, uniform, equipment,

containerised handcarts, etc. provided to the workers with signature / thumb impression. These records

shall be submitted to Employer on monthly basis with required supporting documents.

(x) Attendance of the workers deployed: In order to ensure work efficiency and the presence of deployed

workers in the respective area, the Contractor shall be required to maintain manual as well as ICT based

system for daily attendance. Attendance reports shall be required to be submitted on monthly basis.

Proof of installation of ICT based system and / or establishment of manual system shall be produced to

the Authority within one month, failing which penalty at the rate of Rs. 500/- per day will be levied beyond

one month from the date of work order.

If GMC establishes any ICT based mechanism for recording of attendance, the same shall be followed

by the Contractor. The attendance of the workers shall be considered primarily through the attendance

report generated from such GMC’s ICT based system. In case of any discrepancies due to technical

glitches or if the ICT based mechanism is not working/established, provided it is not due to any actions

of the Contractor’s worker, the attendance through the manual attendance and/or biometric attendance

system maintained by the contractor and approved by the GMC officials, shall be considered for the

purpose of payment, as the case may be. However, in case of any discrepancies in all such cases, the

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Municipal Commissioner may approve the attendance of all the workers based on the available records,

and this decision shall be final and binding to the Contractor.

(y) Provision of Uniform, ID Card & PPE: Contractor shall be responsible to provide personal protective

equipment (PPE) such as Mask, Protective Footwear, Hand Gloves with Nitrile Coating, and Raincoat

for monsoon season as required. Initially all requirements mentioned under this clause shall be fulfilled

within 30 days of the work order. The Contractor shall also provide ID Cards to all of its workers. During

the contract period uniform and eemployer’s ID card to the new worker joining the team, should be issued

within 15 days of appointment.

Different PPEs last for different time duration depending on their quality, usage, maintenance etc. The

Contractor should maintain a register of PPE distribution and ensure PPEs are periodically replenished

or provided timely in case of damage. The Contractor can follow the advised replenishment frequency

as mentioned in the table below.

Sr. Personal Protective Equipment Suggestive replenishment frequency

1 ID Card with holder and strap Atleast once during the project

Fluorescent Jacket (Not required if Uniform

2 To be provided atleast twice in a year

has reflective strips)

3 Protective Footwear To be provided atleast once in a year

4 Hand Gloves with Nitrile Coating To be provided atleast once in 2 month

5 Face Mask To be provided as and when required

6 Raincoat in monsoon season To be provided atleast once in a year

Notwithstanding the frequency of provision PPE item mentioned in the above table, the Contractor

shall ensure that its workers are always wearing Uniform and PPE Kit and possess ID Card while

working. Failing which the penalty may be levied as specified in the relevant clause upon

recommendation of the Sanitary Inspector or the Designated Officer of the Employer. In addition to the

penalty, if the Contractors fails to provide PPE kit to the workers, the Employer may, at its discretion,

provide the same and deduct the actual cost incurred from the Monthly bill of the Contractor.

The Contractor is required to maintain registers for PPE kits, ID Cards, etc. provided to the workers with

signature / thumb impression of workers. These records shall be submitted to Employer on monthly basis

with required supporting documents.

(z) Compliance of Labour laws: The Contractor shall ensure strict compliance to all the applicable labour

laws pertaining to the Minimum Wages, working hours, overtime payment, weekly-off, Bonus, PF, ESIC,

etc. for his workers during the Contract period. Any violation in Labour Laws by the Contractors shall be

deemed as breach of this Contract.

During continuance of the contact, the Contractor shall abide at all times by all existing labour enactments

and rules made thereunder, regulations, notification and bye laws of the State or central Government or

local authority and any other labour law (including rules), regulations, bye laws that may be passed or

notifications that may be issued under any labour law in future either by the State or the Central

Government or the local authority. Salient features of some of the major labour laws that are applicable

to the construction industry are given below. The Contractor shall keep the Employer indemnified in case

any action is taken against the Employer by the competent authority on account of contravention of any

of the provisions of any Act or rules made thereunder, regulations or notifications including amendments.

If the Employer is caused to pay or reimburse, such amounts as may be necessary to cause or observe,

or for observance of the provisions stipulated in the notifications/bye laws/Acts/Rules/regulations

including amendments, if any, on the part of the Contractor, the Engineer/employer shall have the right

to deduct any money due to the Contractor including his amount of performance security. The

Employer/Engineer shall also have the right to recover from the Contractor any sum required or

estimated to be required for making good the loss or damage suffered by the Employer.

The employees of the Contractor in no case shall be treated as the employees of the Employer at any

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

SALIENT FEATURES OF SOME MAJOR LABOUR AND OTHER LAWS APPLICABLE TO

ESTABLISHMENTS ENGAGED IN BUILDING AND OTHER CONSTRUCTIONS WORK.

1. Workmen Compensation Act 1923 :- The Act provides for compensation in case of injury by

accident arising out of and during the course of employment.

2. Payment of Gratuity Act. 1972 :- Gratuity is payable to an employee under the Act on satisfaction

of certain conditions on separation if an employee has completed 5 years service or more on

death, the rate of 15 days wages for every completed year of service. The Act is applicable to all

establishments employing 10 or more employees.

3. Employees P.F. and Miscellaneous Provision Act 1952:- The Act Provides for monthly

contributions by the employer plus workers @ 10% or 8.33% The benefits payable under the Act

a. Pension or family pension on retirement or death, as the case may be.

b. Deposit linked insurance on the death in harness of the worker.

c. Payment of P.F. accumulation on retirement/death etc.

4. Maternity Benefit Act 1951 :- The Act provides for leave and some other benefits to women

employees in case of confinement or miscarriage etc.

5. Contract Labour (Regulation & Abolition) Act 1970 : The Act provides for certain welfare

measures to be provided by the Contractor to contract labour and in case the Contractor fails to

provide, the same are required to be provided, by the Principal Employer by Law. The principal

Employer is required to take Certificate of Registration and the Contractor is required to take license

from the designated Officer. The Act is applicable to the establishments or Contractor of Principal

Employer, if they employ 20 or more contract labour.

6. Minimum Wages Act 1948 :- The Employer is supposed to pay not less than the Minimum Wages

fixed by appropriate Government as per provisions of the Act, if the employment is a scheduled

employment. Construction of Building, Roads, Runways are scheduled employment.

7. Payments of wages Act 1936:- It lays down as to by what date the wages are to be paid, when it

will be paid and what deductions can be made from the wages of the workers.

8. Equal remunerations Act 1979 :- The Act provides for payment of equal wages for work of equal

nature to Male and Female workers and for not making discrimination against female employees in

the matter of transfer, training and promotions etc.

9. Payments of Bonus Act 1965 :- The Act is applicable to all establishments employing 20 or more

employees. The Act provides for payments of annual bonus subject to a minimum of 8.33% of wages

and maximum of 20 % of wages to employees drawing Rs. 3500/- per month or less. The bonus to

be paid to employees getting Rs, 2500/- per month or above Rs. 3500/- per month shall be worked

out by taking wages as Rs. 2500/- per month only. The Act does not apply to certain establishments.

The newly set-up establishments are exempted for five years in certain circumstances. Some of the

State Governments have reduced the employment size from 20 to 10 for the purpose of applicability

10. Industrial Disputes Act 1947 :- The Act lays down the machinery and procedure for resolutions of

Industrial disputes, in what situations a strike or lock-out becomes illegal and what are the

requirements for laying off or retrenching the employees or closing down the establishment.

11. Industrial employment (standing Orders) Act 1946 :- It is applicable to all establishments

employing 100 or more workmen (employment size reduced by some of the State and Central

Government to 50). The Act provides for laying down rules governing the conditions of employment

by the Employer on matters provided in the Act and get the same certified by the designated

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

12. Trade Unions Act 1926:- The Act lays the procedure for registration of trade unions of workmen

and employers. The Trade Unions registered under the Act have given certain immunities from civil

and criminal liabilities.

13. Child Labour (Prohibition & Regulation Act 1986 :- The Act prohibits employment of children

below 14 years of age in certain occupations and process and provides for regulation of employment

of children in all other occupations and processes. Employment of Child labour is prohibited in

Building and Construction Industry.

14. Inter – State Migrant workmen’s (Regulation of Employment & Conditions of service) Act

1979:- The Act is applicable to an establishment which employs 5 or more inter-state migrant

workmen through an intermediary (who has recruited workmen in one state for employment in the

establishment situated in another state).The inter-state migrant workmen, is an establishment to

which this Act becomes applicable, are required to be provided certain facilities such as housing,

medical aid, traveling expenses from home upto the establishment and back, etc.

15. The Building and Other Construction workers (Regulation of employment and Conditions of

Service) Act 1996 and the Cess Act of 1996:- All the establishments who carry on any building or

other constructions work and employ 10 or more workers are covered under this Act.

a. All such establishments are required to pay cess at the rate not exceeding 2% of the cost of

construction as may be modified by the government. The Employer of the establishment is

required to provide safety measures at the Building or construction work and other welfare

measures, such as canteens, First Aid facilities, Ambulance, Housing accommodations for

workers near the workplace etc. The Employer to whom the Act applies has to obtain a

registration certificate from the Registering Officers appointed by the Government.

16. Factories Act 1948 :- The Act lays down the procedure for approval of plans before setting up a

factory, health and safety provisions, welfare provisions, working hours, annual earned leave and

rendering information regarding accidents or dangerous occurrences to designated authorities. It is

applicable to premises employing 10 persons or more with aid of power or 20 or more persons

without the aid of power engaged in the manufacturing process.

17. Royalty charges-The contractor shall pay the royalty to the competent authority as per rule. The

royalty charges paid shall be borne by the contractor and shall not be reimbursed by the Employer.

18. Following Pollution control Acts and amendments made thereof from time to time shall be

1. Water (Preservation and control of Pollution) Act,

2. Air (Prevention and Control of Pollution Act

3. Environmental (Protection) Act

The contractor must commit to adopting Environmental management plan for best energy use, waste

management, the reduction of pollution as in EMS (Environmental Management system)ISO-14001-

(aa) Working on Holidays: The Contractor shall ensure that its personnel report to work every day at

designated time and schedule. The Contractor shall make provision for presence of requisite

workforce during national holidays and festivals so that the work is not affected at any place in the

Service area. The Municipal Corporation for working on holidays, national holidays and festivals will

make no separate payments. The Contractor should ensure presence of required number of workers

as mentioned in the relevant clause on all days during a year. The Contractor shall not be paid for

any overtime charges for working at late hours so as to complete the scope of work.

(bb) Provision of Week-off to the workers: The generation of waste is a continuous process. As waste

is produced each day, collection, transportation and disposal of waste is required to be done daily.

There can be no holiday in street sweeping. Therefore, the Contractor shall have to perform the

services under the scope of this tender on daily basis, i.e. All days of the year including National

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Holidays, Festivals and Sundays. This does not mean that the Contractor’s Workers shall have no

weekly off. All workers engaged must be given their statutory weekly off, as per the relevant laws, in

rotational basis instead of giving all of them their weekly off on any single day of the week. This will

necessitate the Contractor to hire additional workers to fulfil the required number of workers to be

deployed on any day of the year as per the Tender Condition. For example, if the Contractor has to

deploy 30 workers in a certain area on all days of the year and give them weekly off on rotation basis,

the Contractor will be required to hire additional 5 workers who will be substituting the worker who are

(cc) Sprinkling of Water for dust mitigation: As and when required, the Contractor may make provision

to control dust with water sprinkling during sweeping and cleaning of roads as per the instructions of

GMC. The water to be used for sprinkling should be preferably treated wastewater. The Contractor

shall ensure uniform sprinkling of water on roads in required quantity so as to suppress dust particles

on the road surface and prevents it from becoming airborne when agitated by the sweeping action.

The Contractor shall ensure that excessive water is not sprinkled to prevent water logging at any

(dd) Labour License & workmen compensation policy: The Contractor has to obtain labour license

within 60 days of work order. The Contractor has to submit workmen compensation policy before

starting the work.

(ee) Additional Workforce: To deliver the Services as per the Scope of worker and Tender Conditions,

if the Contractor is required to deploy additional workers during the festival or other contingency

caused by rain and other natural disasters or absenteeism of its workers or strikes of workers, the

Contractor shall do so at no extra cost to the Employer. However, in case of emergencies or special

requirements during different functions at GMC or Vibrant Gujarat or any such event, the Employer

may demand additional workforce and / or vehicles beyond the level specified in the Tender

document. Only in such cases where the Employer has demanded additional workforce, the

Contractor will be paid for the additional workforce as per the minimum wages including

PF/ESIC/Bonus etc. as applicable from time to time and payment for extra vehicles shall be done on

pro-rata basis on the quoted price. The Contractor will be required to provide the additional workforce

within 72 hours’ notice.

(ff) Swachh Bharat Mission / Nirmal Gujarat: The Contractor shall extend all and any kind of necessary

support to the Employer in Swachh Bharat Mission / Nirmal Gujarat implementation in Gandhinagar

city. The Contractor shall prepare and submit all required documents, cleaning log books, attendance

registers, etc. as required in the Swachh Survekshan.

(gg) The Contractor shall adhere to the time schedule set out in the Deployment Plan or as decided by

the Municipal Commissioner of the Employer for the work. Shift timing of cleaning of commercial areas

are subjected to change as per requirements and instruction from Designated Officer shall be final and

(hh) The Contractor has to transfer its personnel from one shift to another shift if specifically required by

Authority or Designated Officer.

(ii) Civil Repair – If any civil repair required on the roads/drainage, Contractor need to inform the authority

for its remedial action.

(jj) Vigilance on cleanliness – The Contractor has to maintain the vigilance of the cleanliness through

its Supervisors. If anybody disposes waste in the public area or water bodies or along the road side,

Contractor has to immediately inform the authority to get them penalize under applicable Acts and

(kk) Collection of Waste from Forest Area: The contractor shall be responsible for regular collection and

transportation of plastic waste, (wrapper, bottles, etc.,) or non-biodegradable waste from the forest

Service Level Benchmark (SLB) for monitoring of Agency’ service delivery

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Service Level Benchmark (SLB) are provided in the following table, which is expected to be delivered by the

Agency appointed during the contract duration.

Sr. Area and to be cleaned Remarks Benchmark

1. Attendance of Supervisors, Drivers, Helpers & Sweepers, Daily 100%

2. Deployment of Vehicles required as per Tender Condition Daily 100%

3. Sweeping and cleaning in service area Daily 100%

4. Transportation of sweeping waste to MRF facility/ Daily 100%

processing units / designated location as suggested by

5. Addressing the complaint and reporting at specified Daily 100%

location for providing services by each vehicle within

hour from the time of request received.

6. Cleaning of manholes covers, and collect any solid waste Daily 100%

trapped in inlets of storm water drain or sewerage system

along allotted beat length of road.

7. Emptying of Litter Bins filled with waste/trash located Daily 100%

alongside the sweeping beats of Contractor’s workers

8. Cleaning / washing of Litter bins/ Twin Bins located Monthly 100%

alongside the sweeping beats of Contractor’s workers

9. Availability of equipment to all Staff (long handled broom, All required 100%

containerised handcart, metal tray / scrapper, brush, etc.) equipment

10. Availability of Personal Protective Equipment as per All Staff 100%

requirement specified in the Tender document

11. Check and remove dust, dirt, or any such object from Daily 100%

anywhere in area covered under the tender

12. To address the public grievances related to litter, waste or All grievance / 100%

trash on roads and areas for which agency is responsible. complaints

Emergency team to redress it within timeline as defined in recorded by

the deployment plan under SLAs. GMC which are

related to work

13. Open plot in each sector (Removal of any grass, shrubs and During 100%

any type of debris lying in the plot area) Monsoon as

14. Vegetation and Grass removal using hand held grass cutter During 100%

machine Monsoon as

15. Open plot in each sector (Cleaning of Litter waste, debris or Weekly 100%

others lying in the plot area)

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

92. Methodology of Working

Storage of Equipment and Parking of Vehicles

The Contractor shall ensure to identify space for storage of its equipment and parking of its vehicles preferably

within the Employer’s Jurisdiction. Safe keeping of the equipment shall be the sole responsibility of the

Contractor. In case of loss or damage, no claim of the Contractor shall be entertained by the Employer. If

parking space is available, GMC may provide the space to the Contractor on temporary basis.

Operation and Maintenance of Equipment

It shall be the responsibility of the Contractor to arrange for fuel, lubricant and oil for operating the

vehicles. All repairs and maintenance of the equipment shall also remain the responsibility of the

Contractor. All vehicles and equipment used in the work shall be kept reasonably clean and aesthetically

acceptable to the public. Besides, periodic maintenance, vehicles and equipment shall be painted

regularly as per Employer's directions during the contract period.

No Littering by Contractor’s Staff

The Contractor shall also issue instructions to its staff not to throw waste or garbage or spit on public streets,

roads, parks, public places, storm water drainages and water bodies. If any staff member of the Contractor is

found ignoring this instruction, the Contractor shall be penalized per incident at the rates as mentioned in the

penalty clause of the Tender document.

Safety, Security and Protection of the Environment

The Contractor shall take all necessary precautions and avoid duping of Waste in the storm water drain,

sewerage system or any open public place, ensure no dust arises due to street sweeping activities. Should

any pollution or adverse effect arise from the Contractor's activities; the Contractor shall clean up the affected

area immediately at his own cost and to the satisfaction of the Employer.

Protection of Trees and Vegetation

The Contractor shall ensure that no trees or shrubs or waterside vegetation are felled or harmed without the

permission of the Employer. The Contractor shall protect trees and vegetation from damage to the satisfaction

of the Employer. No tree shall be removed without the prior approval of the Employer and any competent

Fire Prevention

The Contractor shall take all precautions necessary to ensure that no fire occurs in waste collection centres

as a result of any burning material thrown by its Sanitation Workers or any of the member of public. In case

any fire incident takes place, the Contractor shall arrange for extinguish the same on top priority with the help

of city fire service or its Emergency Response Team as the case may be.

Interference with Traffic and Adjoining Properties

In case any operation connected with the works necessitates diversion, obstruction or closure of any road,

railway, waterway or any other right of way, the approval of the Employer or his Representative and the

respective competent authorities shall be obtained well in advance by the Contractor, and also to

accommodate changes in the Beat length and/or service area for such period.

Gandhinagar Municipal Corporation (GMC) Internal Roads & Areas Sweeping & Cleaning Tender 2026 (Pkg. 1)

Transport of Contractor's Equipment or Temporary Works

Where the Contractor intends to use a particular route for the haulage of large quantities of materials the