Upkeeping to Rajpipla (R&B) Division & Const (R&B) Sub Division Office at Rajpipla

Last Date and time of Technical Bid Submission Dt…….……… ……… hrs.

Date and Time of Technical Bid opening Dt…….……… ……… hrs.

Date and time for Presentation by the bidders Dt…….……… ……… hrs.

After scrutiny of

Date and Time of Financial Bid opening

I. Cost of tender documents Rs.1807098.15

GOVERNMENT OF GUJARAT

ROAD & BUILDING DEPARTMENT

THE EXECUTIVE ENGINEER, RAJPIPLA (R&B) DIVISION, RAJPIPLA,

OPP. KARJAN COLONY, NR. JILLA PANCHAYAT, RAJPIPLA

TENDER DOCUMENTS

Hiring of Agency

Name of Work :- Upkeeping to Rajpipla (R&B) Division & Const (R&B) Sub Division

Office at Rajpipla.

Table of Contents

Section 1 Declaration by the Bidder

Section 2 Instructions to Bidders

Section 3 General Conditions of Contract (GCC)

Section 4 Special Conditions of Contract (SCC)

Section 5 Scope of Work

5.1 Additional Scope of Work

Section 6 Resource Requirement

Section 7 F orms

Section 8 Check List …………………………………………………...

Mode of Submitting e-tender

1.1 Bidders can download the tender documents from the website as

indicated at page 1 of the Tender documents

1.2 The tenders shall be submitted in Electronic format online on Web-site

www.rnb.nprocure.com upto the date & time for submission.

1.3 Offers in Physical form will not be accepted in any case.

1.4 Bidders who wish to participate in online tenders will have to procure/

should have legally valid Digital Certificate (Class-III) with Signing

and Encryption as per Information Technology Act-2000 using which

they can sign their electronic bids. Bidders can procure the same from

(n) Code Solutions – A Division of GNFC

1.5 Please upload all the required documents in black/ white resolution

with 75 – 100 DPI only.

1.6 Incomplete and/ or illegible documents will not be considered and

in absence of such valid documents tender/ bid will be considered

as NON – RESPONSIVE.

1.7 In case bidder needs any clarification/ assistance or if training is

required for participating in online tender, they can contact the

following office : -

(n)Code solutions

A division of GNFC

301, GNFC Infotower, Bodakdev,

Ahmedabad- 380 054 ( India )

E-mail: [email protected]

Name of Work :- Upkeeping to Rajpipla (R&B) Division & Const (R&B) Sub Division

Office at Rajpipla.

Additional Information by the Bidder

1. Name of Tendering Company / Firm / Tenderer

2. Name of Bidders/ Partners/ Directors

3. Full Particulars of Office

(b) Telephone No

(d) E-mail Address

4. Full Particulars of the Bankers of Company / Firm / Tenderer, With Full Address /

Tel. No. Providing Solvency Certificate

(a) Name of the Bank

(b) Address of the Bank

(c) Telephone No.

(e) E-mail address

(f) Solvency Certificate as per para 2 (e)

5. Registration Details (Document required to be submitted by scanning through online)

(a) PAN/TAN No.

(b) GST Registration No.

(c) License under Contract Labour Act. to be

obtained by the bidder after award of work.

(d) Shop Establishment Registration Certificate

(renewal) (Gumashtadhara) of any district in

(e) E.P.F. Registration No.

(f) E.S.I. Registration No.

6. Details of Earnest Money Deposit and Tender Document Fee Deposit

(b) Tender Document Amt. (Rs. 1807098.15/-)

7. Audited Balance Sheets Turn Over

Audited Balance Sheets for Financial Year 2020-

(a) 21, 2021-22 and 2022-23. Attached Yes/ No

Income tax clearance certificate for

(b) Attached Yes/ No

Financial Year 2020-21, 2021-22 and 2022-23.

Annual Average Turn Over of last 3 years

(c) certified by C.A. Attached Yes/ No

COMPLETED PAST CONTRACTS (2020-21 to 2022-23)

Name and Address Details of the

of the organization, contract Duration of Contract Work

Value of Completion or

Name, Designation including

Contract From To 3A Certificate

and Telephone/ manpower

(in Rs.) attached

email address of the deployed

DD/MM/YYYY DD/MM/YYYY Yes/No

officer concerned (in Nos.)

Information, If any

DECLARATION ON THE LETTER HEAD OF THE BIDDER

1. I/we, the undersigned certify that I/we have gone through the terms and conditions

mentioned in the tender documents and undertake to comply with them.

2. The rates quoted by me/us are valid and binding on me during the period of validity of the

3. I/we, the undersigned hereby bind myself/ ourselves to the

Executive Engineer, Rajpipla (R&B) Division, Opp. Karjan Colony, Nr.Jilla Panchayat,

Rajpipla during the period of contract.

4. The Performance Security deposited by me/us shall remain in the custody of the

Executive Engineer, Rajpipla (R&B) Division, Opp. Karjan Colony, Nr.Jilla Panchayat,

Rajpipla subject to settlement of all dues on either side. The performance Security

Deposit will not carry any interest.

5. The conditions herein contained shall form part of and shall be taken as included in the

agreement itself.

6. I/we will be wholly responsible for Upkeeping to Rajpipla (R&B) Division & Const

(R&B) Sub Division Office at Rajpipla.

7. I/we shall be responsible to provide all benefits i.e Bonus, ESI and E.P.F. etc. if applicable to

eligible employees employed by me for the said assignment/ works/ project..

8. I/we shall abide by the provisions of Minimum Wages Act, 1948 as amended upto date and

Contract Labour Act, 1970 and other Labour Laws applicable from time to time. Also, I shall be

responsible for the payment of wages as per the revision of wages from time to time under the

provisions of Minimum Wages Act,

9. Should any lapse occur or any unprofessional service by me/us or on my worker’s part, while

discharging services, the Client may cancel the contract and award the work to another agency

and the cost difference may be recovered from me.

10. There is no vigilance/CBI or court case pending against the firm as on the date of submission

11. The d e c i s i o n of t h e B i d Opening Committee regarding acceptance/rejection of Tender

shall be final & binding on me.

1. I, Son / Daughter of Shri Partner / Director /

Authorised Signatory of affirm that I am competent to sign this

declaration and execute this tender document.

2. I have carefully read and understood all the terms and conditions of the tender and hereby

convey my acceptance of the same.

3. The information / documents furnished along with the above application are true and authentic

to the best of my knowledge and belief. I am aware of the fact that furnishing of any false information

/ fabricated document would lead to rejection of my tender at any stage besides liabilities

towards prosecution under appropriate law.

Date: Signature of Bidders / Managing Partner / Director

Place: Name: Seal:

N.B. The above declaration, duly signed and sealed by the authorized signatory of the Company, should be enclosed with

INSTRUCTIONS TO THE BIDDERS

1. GENERAL INSTRUCTIONS

1.1 For Bidding / Tender Document Purposes, 'Office of the Executive Engineer,

Rajpipla (R&B) Division, Rajpipla shall be referred to as 'Client' and the Bidder / Successful

Bidder shall be referred to as 'Agency/ Contractor' and / or Bidder interchangeably.

1.2 The tender documents may be downloaded from Road and Building Department web portal

www.rnb.nprocure.com and submit the same with EMD of Rs. 18100/- by way of Demand

Draft or FDR valid for 180 days of any Nationalised or Scheduled Bank in favour of the “The

Executive Engineer, Rajpipla (R&B) Division, Rajpipla” and Tender Fee of Rs. 900 /- to be

submitted by way of a Demand Draft in favour of the Executive Engineer, Rajpipla (R&B)

Division, Rajpipla. Tender Fee and EMD to be kept in one envelope and the Technical bid in

another envelope then, both these envelopes to be kept in one envelope.

1.3 While all efforts have been made to avoid errors in the drafting of the tender documents, the

Bidder is advised to check the same carefully. No claim on account of any errors detected in the

tender documents shall be entertained.

1.4 Each page of the Tender documents must be stamped and signed by the person or

persons submitting the Tender in token of his/their having acquainted himself/ themselves

and accepted the entire tender documents including various conditions therein. Any bid

with any of the Documents not so signed is liable to be rejected at the discretion of the client.

1.5 The Bidder shall attach the copy of the authorization letter / Power of Attorney as the proof

of authorization for signing on behalf of the tendering company/ firm/ tenderer.

1.6 All Bidders are hereby explicitly informed that conditional offers or offers with deviations

from the conditions of Contract, the bids not meeting the minimum eligibility criteria, technical bids

not accompanied with EMD and tender document fee of requisite amount/format, or any other

requirements, stipulated in the tender documents, are liable to be rejected.

1.7 The parties to the Bid shall be referred to as the 'Bidders' /Agency (to whom the work has

been awarded) and the OFFICE OF Executive Engineer, Rajpipla (R&B) Division, Rajpipla,

shall be referred to as ‘Client’.

1.8 For all purposes of the contract including arbitration there under, the address of the Bidder

mentioned in the bid shall be final unless the Bidder notifies a change of address by a separate

letter sent by registered post with acknowledgement due to the Office of the

Executive Engineer, Rajpipla (R&B) Division, Rajpipla. The Bidder shall be solely responsible

for the consequences of any omission or error to notify change of address in the aforesaid manner.

1.9 T h e requirements of personnel as specified in Section-6 of tender document is tentative

and may increase or decrease at the sole discretion of the competent authority of the Client.

1.10 Pre- Bid Meeting

The purpose of the pre-bid meeting will be to clarify issues and to answer questions on any

matter concerning bids that may be raised at that stage or for any clarification in connection with

the bid documents. The bidder may submit any queries in writing or by e-mail, to reach the

Executive Engineer before such meeting. Proceeding of the pre-bid meeting, including copies of the

queries raised and responses given, will be furnished expeditiously to all those attending the

meeting (and subsequently to all purchasers of the bidding documents). Any modification of the

biding documents which may become necessary as a result of the pre-bid meeting or otherwise

shall be made by the Executive Engineer through the issuance of an Addendum (or Amendment) to

the bid documents and shall form part of the resultant contract.

2. MINIMUM ELIGIBILITY CRITERIA

The following shall be the minimum eligibility criteria for selection of the Bidders technically.

a. EMD Rs. 18100/- ( in words Eighteen Thousand One Hundred Only) by way of Demand

Draft or FDR of any Nationalised or Scheduled Bank in favour of the “Executive

Engineer, Rajpipla (R&B) Division, Rajpipla payable at Rajpipla and tender document

cost of Rs._900/- (in words Nine Hundred only) to be deposited by way of Demand Draft of

any Nationalised or Scheduled Bank in favour of the “Executive Engineer, Rajpipla

(R&B) Division, Rajpipla” payable at Rajpipla to be enclosed along with the Technical

b. Legal & Valid Entity: The Bidder shall necessarily be a legally valid entity either in the

form of a Limited Company / Private Limited Company (registered under the Companies

Act, 1956 / 2013) or proprietorship firms /partnership firms registered with relevant

authorities viz. For partnership concerns, registered partnership deed copy duly attested

and for Proprietorship Company, in addition to copies of PAN card, Aadhar Card, it should

have Shop and Establishment licence under the act.

Bidders in the form of JV/ consortium are not permitted. Proof for supporting the legal

entity of the Bidder shall be submitted. The bidder shall submit the certificate under the

Companies Act, 1956 or companies registered under Companies Act

c. Registration: The Bidder should be registered with the Income Tax Department, GST

(Central Board of Indirect Taxes and Customs) and also be registered under the Labour

Laws( Copy of Past Labour License of any work), Employees Provident Fund Organisation,

Employees State Insurance Corporation Proof thereof should be furnished, Establishment

Certificate Registration Certificate .

d. Clearance: The Bidder should also have filed upto date dues of GST/ Sales/ Service Tax/

Income Tax Returns of relevant period with relevant proof in support shall be submitted.

e. Bank Solvency: The Bidder should also have Bank Solvency certificate issued from the

Nationalised or Scheduled Bank for 20% of Estimated Cost

(i.e. Rs. 3.62 lac) or more, Current calendar Year.

f. The Bidder should have experience of executing successfully 1 work of Facility

Management / House Keeping & Cleaning Services of value not less than

(40% of Amount put to tender of the proposed work) or 2 works of Facility Management /

House Keeping & Cleaning Services of value not less than

each (each of 20% of Amount put to tender of the proposed work) over the last 5 years in

the field of Facility Management/ House Keeping & Cleaning Services in Government Guest

Houses, VVIP Establishment (State Guest House, Rajbhavan, C.M. Bungalow, Minister

Bungalow campus, M.L.A. Hostel, Vidhansabha) & Government Departments/Public Sector

office (Central or State )/ Reputed Corporate premises & in reputed organisations like

Embassies/ High Commissions and equivalent or above 4 Star Hotels.

g. Bidder must also note that Profit before Tax should be Positive in last 3 (three) audited

financial years. The bidder shall not be a loss making firm or with negative cash flow during

the last 3 (three) financial years.

h. The bidder should indicate numbers of employees on the roll of agency for evaluation

purposes as per clause 8.2.2 (iv) of Evaluation Sheet.

2.1 Documents supporting the Minimum Eligibility Criteria

(i) In proof of having fully adhered to the minimum eligibility criteria at 2(b), self attested copy

of Certificates of Incorporation issued by the respective registrar of firms/companies should be

(ii) In proof of having fully adhered to minimum eligibility criteria at 2(c), self attested copies of

PAN/TAN, Contract Labour License ( of any past work) from the Labour Department, GST

Registration, EPFO Registration, ESIC Registration shall be submitted by the bidder.

(iii) In proof of having fully adhered to minimum eligibility criteria at 2(d), self attested copies

of Sales/Service Tax Department, Income Tax Department

( 2022-23, 2023-24 & 2024-25) shall be submitted by the bidder.

The copies of the returns filed under GST from April,

(iv) In proof of having fully adhered to minimum eligibility criteria at 2(f), self attested copy of

experience certificates for completed works issued by the Government Departments / PSUs shall be

acceptable. The bidder has to submit the relevant work experience certificates (In 3A form/ Work

completion certificate) o f executing successfully 1 work of Facility Management / House

Keeping & Cleaning Services of value not less than

(40% of Amount put to tender of the proposed work) or 2 works of Facility Management / House

Keeping & Cleaning Services of value not less than

each (each of 20% of Amount put to tender of the proposed work) over the last 5 years in the field

of Facility Management/ House Keeping & Cleaning Services in Government Guest Houses, VVIP

Establishment (State Guest House, Rajbhavan, C.M. Bungalow, Minister Bungalow campus, M.L.A.

Hostel, Vidhansabha) & Government Departments/Public Sector office (Central or State )/ Reputed

Corporate premises & in reputed organisations like Embassies/ High Commissions and equivalent

or above 4 Star Hotels.

(v) In proof of having fully adhered to minimum eligibility criteria at 2(g), Self attested copy of

the audited balance sheets for the completed three financial years i.e. for

2022-23, 2023-24 and 2024-25 shall be enclosed along with.

(vi) Self attested copy of manpower wages roll and EPFO & ESIC Challan in support of

available manpower (duly submitted to EPFO) in respect of last 12 months ending

March, 2025 shall be submitted by the bidder.

3. EARNEST MONEY DEPOSIT:

3.1 Bidders are required to deposit Earnest Money of

Rs. 18100/- in the form of Demand Draft or FDR of any Nationalised or Scheduled Bank in favour

of “Executive Engineer, Rajpipla (R&B) Division, Rajpipla” payable at Rajpipla to be enclosed

alongwith the Technical Bid.

3.2. EMD of Bidders who do not qualify on the technical parameters, shall be returned without

opening their financial bids.

3.3. Earnest Money Deposit of technically qualified Bidders shall remain deposited with

Executive Engineer, Rajpipla (R&B) Division, Rajpipla.

The Earnest Money Deposited by the Bidder would be returned to unsuccessful Bidders after

opening of financial bids. The EMD of the successful bidder will be returned after submission

of the Performance Bank Guarantee or Performance Security.

3.4 No request for transfer of any previous deposit of earnest money or security deposit or

adjustment against any pending bill held by the Client in respect of any previous work in Gujarat

Government shall be entertained.

3.5 The Bidder shall not be permitted to withdraw their offer or modify the terms & conditions

thereof. In case the bidder fails to observe and comply with the stipulations made herein or backs

out after quoting rates, the EMD submitted by him shall be forfeited to the Client.

3.6 The bids without Earnest Money Deposit or without valid EMD Exemption Certificate shall

be summarily rejected.

3.7 No claim shall lie against the Client in respect of erosion in the value or interest on the

amount of Earnest Money Deposit or Performance Guarantee Deposit.

3.8 The EMD may be forfeited under the following:

(i) If the Bidder withdraws his bid during the period of bid validity specified by the Bidder in

the bid form; or

(ii) In case of successful Bidder, if the Bidder

(a) Fails to sign the contract in accordance with the terms of the tender document

(b) Fails to furnish required performance bank guarantee in accordance with the terms of

tender document within the time frame specified by the Client.

(c) Fails or refuses to honor his own quoted prices for the services or part thereof.

4. VALIDITY OF BIDS

4.1 Bids shall remain valid and open for acceptance for a period of 120 days from the last date

of submission of Bids.

4.2 The Executive Engineer, Rajpipla (R&B) Division, Rajpipla and the bidder may

mutually agree to extend the validity period of the bids, if so required.

5. SUBMISSION OF BIDS

5.1 The Bidder shall submit his Technical Bid online. There are two parts of the online bid i.e (i)

Technical Bid and (ii) Financial Bid. Bidders are required to submit a hard copy of the technical bid

together with other documents as submitted online. Minimum eligibility criteria and EMD and tender

fee should be submitted in one envelope and technical bid submitted in another envelope and

both envelopes placed in a single envelope. Financial Bids would be submitted online.

The technical bid shall contain the following documents:

5.1.1.1 Cost of tender documents and EMD (by way of DD/FDR or EMD Exemption

5.1.2 The entire tender document in original stamped, dated and signed on each page.

5.1.3 Technical Bid details along with all supporting documents with Declaration &

Affirmation (Section-1 of tender document).

5.1.4 Documents supporting Minimum Eligibility Criteria (Section-2, Para 2.1 of tender

5.1.5 Letter of Authorisation (Section-2, Para 6 of tender document)

5.1.6 All Forms (Section-8 of tender document)

5.1.7 Check List (Section-9 of tender document)

The Financial bid shall contain the following document:

Financial Bid (Section-7 of tender document)

5.2 The Bid shall be submitted not later than Scheduled time & Date given in Time Table of E-

tender Activities.

6. BID OPENING PROCEDURE

6.1. The Technical Bids shall be opened as per the Scheduled time & Date given in Time Table of

E-tender Activities in the presence of such Bidders who may wish to be present or in presence of

their authorised representatives.

6.2 Absence of the Bidder or their representative shall not impair the legality of the opening

6.3 After opening of the Technical Bids the bid shall be evaluated by a Committee on the basis of

Minimum Eligibility Criteria as defined in the Para 2 and Para 2.1 of the Section-2 of the tender

6.4. The Bid which does not meet the Minimum Eligibility Criteria shall be declared invalid. The

bid which fulfils the Minimum Eligibility Criteria mentioned in Para 2 & Para 2.1 of the Section-2 of

tender document shall be declared valid and shall be evaluated further.

6.5. The date fixed for opening of bids, if subsequently declared as holiday by the Government,

the revised date of schedule will be notified ON LINE. However, in absence of such notification, the

bids will be opened on next working day. Time and venue remain unaltered.

7. CLARIFICATION ON TECHNICAL BID EVALUATION.

7.1 The technical bids shall be evaluated based on the available documents submitted by the

Bidder. To assist in the examination, evaluation, and comparison of the bids, and qualification of the

bidders, the Client may, at its discretion, ask any Bidder for a clarification of its bid online. Any

clarification submitted by a Bidder on line that is not in response to a request by the Client shall not

The Client shall seek all such clarifications online and it will be binding on the bidder to

submit his clarification online within the stipulated time.

7.2 If the Bidder does not provide clarifications within specified time given by the client, his bid

shall be rejected.

7.3 Client also reserves right to seek confirmation/clarification from the issuer agency, on

the supporting documents submitted by the Bidder as per clause 2.1.

8. TECHNICAL BID EVALUATION

8.1 The Client shall follow two bid system where the Technical Bid and Financial Bid shall

be evaluated separately.

8.2 The technical bid evaluation shall be done based as per following table:-

8.3 During the technical evaluation stage, each bidder shall be assigned marks out of a total of

100 marks, as per the criteria specified below:

Items of Evaluation

No. Mark Awarded

(i) Number of Years in Operations(Based on Shop Establishment s20

Certificate or IT return or Labour Licence)

(a) 1 to 3 Years

(b) Over 3 to 5 years

(c) Over 5 to 10 years

(d) Over 10 years

(ii) Turnover ( Last Financial Year 2024-25) in Rupees

(a) 10 to 50 lakh (<50% of tender amount)

(b) Over 50 lakh to 1.50 crore (appx. 100% of tender amount)

(c) Over 1.5 crore to 3 crore (appx. 200% of tender amount)

(d) Over 3 crore (>200% of tender amount)

(iii) Number of Employees on roll of Agency

(a) 50-100 ( Same as Min. employees required as per tender )

(b) 100-300 ( Double of Min. employees required as per tender )

(c) 300-500 (Appx. 5 times of Min. employees required as per tender )

(d) Over 500 (> 10 times of Min. employees required as per tender)

(iv) Organisations worked

(a) VVIP Government Establishments/ VVIP Guest Houses /Circuit

House/Vishram Gruh

(b) Government/PSUs office Buildings (Central or State)

(c) Embassies, High Commissions & 4 star Hotels & above

(d) Reputed Corporate Premises.

(v) Facility Management / House Keeping Services Experience

value of 1.90 lac (10% of tender cost) or more (Completed or

Ongoing) either category as under (last 5 yrs.)

(a) Upto 2 Govt. Department /organisations

(b) Over 3 to 5 Govt. Department /organisations

(c) Over 5 to 10 Govt. Department /organisations

(d) Over 10 Govt. Department /organisations

8.3.1 A Bidder should secure a minimum of 50% marks (i.e. 50 marks out of total

marks as per Para 8.3) in Technical Evaluation in order to be a technically qualified

Bidder for being eligible for financial bid evaluation.

8.4 The Bidder meeting the minimum eligibility criteria (i.e. 50% marks) and with the

Lowest rates shall be deemed as the successful Bidder and shall be considered

eligible Bidder for further process.

8.4.1 If Rates / Percentage Quoted by two bidders are same than Bidder securing

higher marks in Technical Bid shall be considered eligible Bidder for further

8.4.2 If Rates / Percentage Quoted are same than Bidder having higher number of

completed Similar Nature Work (3A) in Government Dept. / Semi

Government Dept. shall be considered eligible Bidder for further process.

8.4.3 If Rates / Percentage Quoted and number of Similar Nature Work (3A) in

Government Dept. / Semi Government Dept. are same than Bidder having

higher turnover shall be considered eligible Bidder for further process.

8.4.4 If all above criteria are same than Bidder will be decided by draw as decided

by competent authority.

8.4.5 The Bidders who qualified in the Technical Evaluation stage shall only be

called for opening of Financial Bids. Client shall intimate the technically

qualified Bidders, the time/ venue for the Financial Bid opening online.

9. FINANCIAL BID OPENING PROCEDURE

9.1 The Financial Bids of all the technically qualified Bidders shall be opened online on

the appointed date and time in presence of the qualified Bidders/ their authorized

representatives, who choose to be present at the time of opening of the Financial Bids.

9.2 Absence of Bidders or their authorized representatives shall not impair the

legality of the process.

10. FINANCIAL BID EVALUATION AND DETERMINATION OF THE SUCCESSFUL BIDDER

10.1 The Bidder meeting the minimum eligibility criteria (i.e. 50% marks) and with the

Lowest rates shall be deemed as the successful Bidder and shall be considered

eligible Bidder for further process.

10.2 If Rates / Percentage Quoted by two bidders are same than Bidder securing higher

marks in Technical Bid shall be considered eligible Bidder for further process.

10.3 If Rates / Percentage Quoted and Marks secured are same than Bidder having higher

number of completed/in progress work in Government Guest Houses shall be

considered eligible Bidder for further process.

10.4 If Rates / Percentage Quoted ,Marks secured and number of works in Government

Guest Houses are same than Bidder having higher turnover shall be considered eligible

Bidder for further process.

10.5 If all above criteria are same than Bidder will be decided by draw as decided by

10.6 If there is a discrepancy between words and figures in the financial bid, the amount in

words shall prevail.

11. RIGHT OF ACCEPTANCE:

11.1 The Executive Engineer, Rajpipla (R&B) Division, Rajpipla the Competent

Authority reserves all rights to reject any bid including of those Bidders who fail to comply

with the instructions without assigning any reason whatsoever and does not bind itself to

accept the lowest or any specific bids. The decision of the Competent Authority or the

Executive Engineer, Rajpipla (R&B) Division, Rajpipla in this regard shall be final and

11.2 Any failure on the part of the Bidder to observe the prescribed procedure and any

attempt to canvass for the work shall render the Bidder's bids liable for rejection.

11.3 The competent authority of the OFFICE OF THE EXECUTIVE ENGINEER,

RAJPIPLA (R&B) DIVISION, RAJPIPLA reserves the right to award any or part or full

contract to any successful agency (ies) at its discretion and this will be binding on the

11.4 In case of failure to comply with the provisions of the terms and conditions

mentioned, by the agency that has been awarded the contract, the competent authority of

the Office of the The Executive Engineer, Rajpipla (R&B) Division, Rajpipla reserves the

right to award the contract to the next higher Bidder or any other outside agency and the

difference of price shall be recovered from the defaulter agency who has been awarded the

initial contract and this will be binding on the Bidders.

11.5 The Executive Engineer, Rajpipla (R&B) Division, Rajpipla may terminate the

Contract if it is found that the Contractor is black listed on previous occasions by any of the

Government Departments / Institutions / Local Bodies / Municipalities / Public Sector

Undertaking etc.

12. NOTIFICATION OF AWARD BY ISSUANCE OF “LETTER OF ACCEPTANCE'

12.1 After determining the successful evaluated Bidder, Client shall issue a Letter of

Acceptance (LoA) in duplicate, who will return one copy to Client duly acknowledged,

accepted and signed by the authorized signatory, within Five (5) working days of receipt of

the same by him.

12.2 The issuance of the Letter of Acceptance to the Bidder shall constitute an integral

part and it will be binding to the contract.

12.3 The time taken between the date of issue of LoA and Notice to Proceed shall not

prevent the Contractor either to mobilize the man power or to complete other formalities.

12.4 The award of work order, when issued to the successful bidder, shall constitute the

contract with collateral support from the terms and conditions of the tender, besides the

invitation notice as well as formal agreement, all of which shall finally form the contractual

obligations to be adhered to and performed by the bidder and non-performance of any of

such obligations shall make the bidder liable for all consequential effects.

13. RETURNING OF EARNEST MONEY DEPOSIT (BID SECURITY AMOUNT)

13.1 The Earnest money Deposit of the unsuccessful bidders shall be returned after

evaluation of Financial bids.

13.2 The Earnest Money Deposit of the successful Bidder shall be returned after

submission of Performance Guarantee.

14. In token of having agreed to all the conditions mentioned in Section 3 and

Section 4 of tender documents, please return all the tender document papers

duly signed and stamped.

Signature of Bidder

GENERAL CONDITIONS OF CONTRACT (GCC)

In this Contract including the Schedules the following words and expressions shall (unless

the context requires otherwise) has the meaning assigned to them in this Schedule.

"Agreement" The word "Agreement" and "Contract" has been used

interchangeably.

EMD Earnest Money Deposit

GST Goods & Services Tax

Contractor/Party The word "Party" means the Successful Bidder/Contractor/ Agency

to whom the work of Upkeeping to Rajpipla (R&B) Division &

Const (R&B) Sub Division Office at Rajpipla. has been awarded by

the Client The Executive Engineer, Rajpipla (R&B) Division,

Rajpipla or by his authorised Representative on behalf of the Client.

PBG Performance Bank Guarantee

Letter of Shall mean the intent of the Client to engage the successful bidder

Acceptance (LoA) for Upkeeping to Rajpipla (R&B) Division & Const (R&B) Sub

Division Office at Rajpipla.

Notice to Proceed Shall mean the date at which the Upkeeping to Rajpipla (R&B)

Division & Const (R&B) Sub Division Office at Rajpipla. are to

commence in Client’s premises.

“Confidential Shall mean all information that is not generally known and which is

Information” obtained/ received during the tenure of the contract and relates

directly to the business / assets of Client including the information

having the commercial value.

Termination Shall mean the date specified in the notice of Termination given by

Date either Party to the other Party, from which the Contract shall stand

Termination Shall mean the notice of Termination given by either Party to other

Client Shall mean The Executive Engineer, Rajpipla (R&B) Division,

Rajpipla or his authorised representative.

SGH Rajpipla (R&B) Division Office And Const (R&B) Sub Division Office.

CA Competent Authority

1.2.1 The Contractor shall take all precautions not to disclose, divulge and / or

disseminate to any third party any confidential information, proprietary information on the

Client's business or security arrangements (including but not limited to the Assignment

Instructions, Schedules and other subsequent Agreements) and/or business of the Client.

The obligation is not limited to any scope and the Contractor shall be held responsible in

case of breach of the confidentiality of Client's information.

1.2.2 If the Contractor receives enquiries from Press / News / Media/ Radio / Television

or other bodies / persons, the same shall be referred by the Contractor to Client

immediately on receipt of such queries.

2 PERFORMANCE BANK GUARANTEE (SECURITY DEPOSIT)

2.1 The successful bidder shall execute a Performance Bank Guarantee within fifteen

days of the acceptance of the LoA of sum equivalent to 2.5% of tender amount in the form of

small saving certificate (or Narmada Bond), sum equivalent to 5% of tender amount in the

form Bank Guarantee of any Nationalized or Scheduled Bank in favour of Executive

Engineer, Rajpipla (R&B) Division, Rajpipla, payable at Rajpipla, a n d sum equivalent

to 2 . 5 % will be deducted from running account bill.

2.2 The Bank Guarantee can be forfeited by order of the competent authority of the

OFFICE OF THE EXECUTIVE ENGINEER, RAJPIPLA (R&B) DIVISION, RAJPIPLA in the

event of any breach or negligence or non-observance of any terms/condition of contract

or for unsatisfactory performance or for non-acceptance of the work order. On expiry of

the contract, such portion of the said Bank Guarantee as may be considered by the OFFICE

OF THE EXECUTIVE ENGINEER, RAJPIPLA (R&B) DIVISION, RAJPIPLA sufficient to

cover any incorrect or excess payments made on the bills to the firm, shall be retained until

the final audit report on the account of firm's bill has been received and examined.

a) If the Contractor is called upon by the competent authority of the OFFICE OF

THE EXECUTIVE ENGINEER, RAJPIPLA (R&B) DIVISION, RAJPIPLA to deposit Security

and the Contractor fails to provide the security deposit within the period specified, such

failure shall constitute a breach of the contract and the OFFICE OF THE EXECUTIVE

ENGINEER, RAJPIPLA (R&B) DIVISION, RAJPIPLA, shall be entitled to make other

arrangements at the risk, cost and expense of the Contractor.

b) On due performance and completion of the contract in all respects, the Security

Deposit will be returned to the Contractor without any interest on presentation of an

absolute No Demand Certificate in the prescribed form and upon return in good condition

of any specifications, samples or other property belonging to the Client, which may have

been issued to the Contractor

3. NOTICE TO PROCEED

After the acceptance of the LoA and securing Performance Bank Guarantee from the

successful Bidder, Client shall issue the 'Notice to proceed', to the Contractor authorising

him to provide personnel at the specified locations for Upkeeping to Rajpipla (R&B)

Division & Const (R&B) Sub Division Office at Rajpipla. in the Client’s premises.

4. SIGNING OF CONTRACT AGREEMENT

4.1 The successful Bidder shall enter into contract and shall execute and sign the

Contract Agreement in accordance with the Articles of Agreement before commencement

of the services.

4.2 Client shall prepare the draft Articles of Agreement in the Proforma to be given,

duly incorporating all the terms of agreement between the two parties.

4.3 The successful Bidder shall execute the contract agreement on a stamp paper (Non-

Judicial), duly adjudicated by the registrar of stamps where the contract is proposed to be

4.4 The competent authority of the Client shall sign the Contract agreement and return

a copy of the same to the successful Bidder.

5. ASSIGNMENT INSTRUCTIONS

5.1 The Contractor shall be providing Upkeeping to Rajpipla (R&B) Division & Const

(R&B) Sub Division Office at Rajpipla. in Client's premises as per the details given

herein, or any other location as required by the Client to be read with the Special

Conditions of Contract, Assignment Instructions and Schedule of Requirements.

5.2 The Client shall pay the charges as agreed between the Client and the Contractor at

the time of bidding process. A schedule of charges shall be annexed to the Articles of

Agreement after finalizing the amount at the conclusion of Bidding process.

5.3 The Contractor shall provide Upkeeping to Rajpipla (R&B) Division & Const

(R&B) Sub Division Office at Rajpipla. in the Client's premises to its entire satisfaction and

it is the sole responsibility of the Contractor that the work is executed in all respects in

accordance with the Contractor's obligations.

6. COMMENCEMENT OF SERVICES

The Contract shall become legally binding and in force only upon:

6.1 Submission of Performance Bank Guarantee in accordance with Clause-2

6.2 The Contractor shall commence Upkeeping to Rajpipla (R&B) Division & Const

(R&B) Sub Division Office at Rajpipla. in Client's premises within 30 days from the date

of receipt of Notice to Proceed as set out in Clause 3 (Section 3)

7. CONTRACTOR'S OBLIGATIONS

7.1 The Contractor shall provide Upkeeping to Rajpipla (R&B) Division & Const

(R&B) Sub Division Office at Rajpipla. at Client's premises as per Scope of Work /

Requirements (Section-5& 5.1) which may be amended from time to time by the

Client during the Contractual period and it shall always form part and parcel of the

Contract. The Contractor shall abide by such assignments as provided by the Client from

7.2 The Contractor shall provide Upkeeping to Rajpipla (R&B) Division & Const (R&B)

Sub Division Office at Rajpipla.

through its uniformed and trained personnel for the performance of its services hereunder

and these personnel deployed shall be employees of the Contractor only and the Client shall

not in any manner be liable and all statutory liabilities (such as ESI, PF& Bonus etc.) shall

be paid by the Contractor.

7.3 The Contractor shall produce to the Client the details of payments of statutory

benefits like bonus, leave, relief etc. from time to time to its personnel.

7.4 The Client shall have the right, within reason, to have any personnel removed who

is considered to be undesirable or otherwise and similarly the Contractor reserves the right

to remove any personnel with prior intimation to the Client, emergencies exempted.

7.5 The Contractor shall cover its personnel for personal accident and death while

performing the duty and the Client shall own no liability and obligation in this regard.

7.6 The Contractor shall exercise adequate supervision to ensure performance of

Services in accordance with Scope of Work/ Requirements.

7.7 The Contractor shall issue identity cards / identification documents to all its

personnel who will be instructed by the Contractor to display the same.

7.8 The personnel of the Contractor shall not be the employees of the Client and they

shall not claim any salary or allowances, compensation, damages or anything arising out of

their deployment/duty under this Contract. The Contractor shall make them known about

this position in writing before deployment under this agreement.

7.9 The Contractor shall also provide at its own cost all benefits statutory or otherwise

to its personnel and the Client shall not have any liability whatsoever on this account. The

Contractor shall also abide by and comply with the Labour laws, Workmen Compensation

Act, EPF Laws, ESIC Laws, Income tax laws, GST Provisions, Minimum Wages Laws, Bonus

Act, Contract Labour (Regulations Abolition Act) or any other law in force.

7.10 The Contractor shall provide minimum of two sets uniform (As per Work) to its

personnel at its own cost.

7.11 The Contractor shall cover all its personnel under the relevant laws of EPF, Labour,

ESIC etc. Proof of the same needs to be submitted by the Contractor on monthly basis.

7.12 The Contractor shall submit a copy of wages sheet showing monthly wages paid in

accordance with the provisions of Minimum Wages Act to its personnel.

7.13 Adequate supervision shall be provided to ensure correct performance of the

services in accordance with the prevailing requirements agreed upon between the two

7.14 All necessary reports and other information shall be supplied immediately as

required and regular meetings will be held with the Client.

7.15 The Contractor shall not deploy any person below the age of 18 years and beyond

the age of 60 years. Persons engaged for the purpose should be pre-trained in requisite

7.16 The Contractor shall at all times ensure that it has sufficient, suitable and qualified

personnel to supervise the Client’s premises at the Client’s Site and in sufficient number to

undertake the responsibilities imposed upon the Contractor under the Contract and to

provide full attention for executing the work thereof.

7.17 The Contractor shall submit its Organisation Chart, showing therein the details of

key personnel with their full contact details. The Contractor shall also keep informing the

Client of any change in its organization or its personnel

7.18 The personnel engaged by the Contractor shall be dressed in neat and clean

uniform with tie and hand gloves (including proper name badges).

7.19 The staff deployed within the Rajpipla (R&B) Division Office premises shall be

provided with uniform by the contract as per their job assignments and they shall wear

it compulsorily while on duty. The colour and style of uniform shall be got approved by

the Client. The staff should wear clean and properly ironed dress while on duty. The

contractor shall employ only adult trained staff with good health and sound mind, not

below the age of 18 years. He shall also nominate qualified and experienced supervisors

acceptable to the State Guest House to take orders/ instructions from SGH’s internal and

external stakeholders.

7.20 The contractor shall be responsible for all his employees in observing

Housekeeping and safety regulations and instructions as may be issued by the office from

time to time. The contractor shall have the exclusive right to appoint, substitute, suspend,

transfer and terminate the services of any of his employees/ workmen to fulfil his

obligations under the agreement. However, the contractor shall not in any capacity deploy

any person(s) of bad character or any person whose antecedents are not acceptable to the

Client. Police verification of all the workers to be deployed is a must.

7.21 If the furniture/ furnishing/ fixtures and any other article is damaged due to

misuse or mishandling or careless act by the contractor or his employees, except normal

wear and tear, the contractor shall be liable to repair or replace the item at his own cost,

failing which the repair/ replacement shall be done by the Client’s Office and the cost shall

be deducted from the bills of the contractor.

7.22 In case, the Government suffers any loss of any nature on account of contractor or

his employees not following Housekeeping/ safety regulations/ instructions, the

contractor shall be liable to make the loss good as determined by the office at it s sole

discretion and the office shall have the right to recover such losses etc. from the dues

payable to the contractor if any.

7.23 Contractor shall not engage any sub-contractor for the work assigned to him.

7.24 In the event of substandard performance or non-performance during the contract

period, the client shall have the right to foreclose the contract and forfeit th e Performance

Bank Guarantee.

8. CONTRACTOR'S LIABILITY

8.1 The Contractor shall completely indemnify and hold harmless the Client and its

personnel against any liability, claims, losses or damages sustained by it or them by reason

of any breach of contract, wrongful act or negligence by the Contractor or any of its

personnel engaged in the provision of the Upkeeping to Rajpipla (R&B) Division & Const

(R&B) Sub Division Office at Rajpipla. to the Client.

8.2 Cause resulting from or in connection with any loss, damage, destruction, distortion,

erasure, corruption or alteration of Electronic Data from any cause whatsoever (including

but not limited to Computer Virus) unless such loss, damage, destruction, distortion,

erasure, corruption or alteration of Electronic Data was due to the negligence or default of

the Contractor or any of its employees engaged in the provision of the Upkeeping to

Rajpipla (R&B) Division & Const (R&B) Sub Division Office at Rajpipla. to the Client.

8.3 The Contractor shall not Sub-Contract or Sub-let, transfer or assign the contract or

any other part thereof. In the event of the Contractor contravening this condition, Client

shall be entitled to place the contract elsewhere on the Contractors risk and cost and the

Contractor shall be liable for any loss or damage, which the Client may sustain in

consequence or arising out of such replacing of the contract.

8.4 The contractor shall supply the articles for housekeeping as per the schedules.

9. CORRUPT & FRAUDULENT PRACTICES

Executive Engineer, Rajpipla (R&B) Division, Rajpipla requires that bidders under this

contract observe the highest standard of ethics during the period of contract. In pursuance

of this policy, the Executive Engineer, Rajpipla (R&B) Division, Rajpipla:

(a) Defines, for the purpose of these provisions, the terms set forth below as follows:

(i) “Corrupt practice” means the offering, giving, receiving or soliciting of anything

of value to influence the action of a public servant; and

(ii)“Fraudulent practice” means a misrepresentation of facts in order to influence

the execution of a contract to the detriment of the Employer, and includes

collusive practice among Applicants / Bidders (prior to or after bid submission)

designed to establish bid prices as artificial non-competitive levels and to

deprive the Employer of the benefits of free and open competition.

(b) Will reject a proposal for award of contract, if it is determined that the Applicant

recommended for award has engaged in corrupt or fraudulent practices in competing for

the contract in question.

(c) will declare an Applicant/ Bidder ineligible, either indefinitely or for a stated period

of time, for award a contract/ contracts, if it at any time it is found that the Applicant/

Bidder has engaged in corrupt or fraudulent practices in competing for, or in executing the

10. CLIENT'S OBLIGATIONS

10.1. The Client shall notify the Contractor of any dishonest, wrongful or negligent acts or

omissions of the Contractor's personnel or agents in connection with the Services as soon

as possible after the Client becomes aware of them.

10.2 To enable the Contractor to provide the Upkeeping to Rajpipla (R&B)

Division & Const (R&B) Sub Division Office at Rajpipla., the Client shall ensure that their

staff is available to provide such assistance as required.

10.3 The Client shall not be under any obligation for providing empanelment to any of the

personnel of the Contractor after the expiry of the contract. The Client does not recognize

any employee employer’s relationship with any of the workers of the Contractor.

11. VALIDITY OF CONTRACT

The contract, if awarded, shall be initially for a period of One years from the date of

award extendable by one year subject to continuous satisfactory performance. In case of

breach of Contract or in the event of not fulfilling the minimum requirements / statutory

requirements, the Client shall have the right to terminate the contract forthwith in addition

to forfeiting the performance security amount deposited by the contractor and initiating

administrative actions for black listing etc. solely at the discretion of the competent

authority of the office of the Client. The contract period of 1 year can be further

extended by 1 year term subject to satisfactory services and as decided by Engineer In

annexed to the Articles of Agreement according to which all payments shall be made t o the

Contractor by the Client for the

Upkeeping to Rajpipla (R&B) Division & Const (R&B) Sub Division Office at Rajpipla.

education cess, secondary and higher education cess or any other applicable taxes as may

be levied by the Government from time-to-time on service contracts) excluding GST.

12.3 The Contractor shall raise invoice per month and submit the same to Client by 10th

of every following month. The payments will be made subject to availability of grant.

12.4 In addition to the Contract payments, the client shall pay at mutually agreed rates for

any additional services required by the Client, which are not specified in the Price

12.5 All payments shall be made in Indian Currency by means of Govt of Gujarat rules in

the account of the Contractor.

12.6 Client shall be entitled to deduct in accordance with Applicable Law, Income Tax, GST

or withholding tax or other deductions (as the case may be), from any payments made to

the Contractor, and the amount so deducted shall be deemed to be a payment made to the

Contractor. Client shall provide a certificate certifying the deduction so made.

12.7 No payment shall be made in advance nor any loan from any bank or financial

institution recommended on the basis of the order of award of work.

13. FORCE MAJEURE - OBLIGATIONS OF THE PARTIES

13.1. "Force Majeure" shall mean any event beyond the control of Client or of the

Contractor, as the case may be, and which is unavoidable notwithstanding the reasonable

care of the party affected, and which could not have been prevented by exercise of

reasonable skill and care and good industry practices and shall include, without limitation,

(i) War, hostilities, invasion, act of foreign enemy and civil war;

(ii) Rebellion, revolution, insurrection, mutiny, conspiracy, riot, civil commotion and

terrorist acts;

(iii) Strike, sabotage, unlawful lockout, epidemics, quarantine and plague;

(iv) Earthquake, fire, flood or cyclone, or other natural disaster.

13.2 As soon as reasonably practicable but not more than 48 (forty-eight) hours following

the date of commencement of any event of Force Majeure, an Affected Party shall notify the

other Party of the event of Force Majeure setting out, inter alia, the following in reasonable

(i) The date of commencement of the event of Force Majeure;

(ii) The nature and extent of the event of Force Majeure;

(iii) The estimated Force Majeure Period,

(iv) Reasonable proof of the nature of such delay or failure and its anticipated effect upon

the time for performance and the nature of and the extent to which, performance of any of

its obligations under the Contract is affected by the Force Majeure.

(v) The measures which the Affected Party has taken or proposes to take to

alleviate/mitigate the impact of the Force Majeure and to resume performance of such of

its obligations affected thereby.

(vi) Any other relevant information concerning the Force Majeure and / or the rights and

obligations of the Parties under the Contract.

14. TERMINATION

This Contract may be terminated by giving written notice to the contractor if:

14.1 The contractor is in material breach of its obligations under this Agreement and /

or, in the case of such breaches capable of being remedied, fails to remedy that breach

within thirty days of receiving notice of such breach; or

14.2 The Contract may be terminated forthwith by the Client by giving written notice to

the Contractor, if:

14.2.1 In case of breach of any of terms and conditions of the Contract by the

Contractor, the Competent Authority of the Client shall have the right to cancel the

Contract without assigning any reason thereof, and nothing will be payable by the

Client and in that event the security deposit in the form of Performance Bank Guarantee

shall be forfeited and encashed.

14.2.2 The Contractor does not provide the Upkeeping to Rajpipla (R&B) Division &

Const (R&B) Sub Division Office at Rajpipla.. satisfactorily as per the requirements of the

Client or / and as per the Scope of Work / Requirements

14.2.3 The Contractor goes bankrupt and becomes insolvent.

The Contract is terminable after giving one month notice in writing by client in the

normal course in case of underperformance or non – performance or violation of terms

The relatives / near relatives of employees of the Client are prohibited from

participation in this bid.

The near relatives for this purpose are defined as:

(a) Members of a Hindu Undivided Family.

(b) Their husband or wife.

(c) The one is related to the other in the manner as father, mother, son/s), son's wife

(daughter-in-law), daughter(s) & daughter's husband (son-in-law), brother(s) & brother's

wife, sister(s) and sister's husband (brother-in-law)

16.1 The competent authority of the OFFICE OF THE EXECUTIVE ENGINEER, RAJPIPLA

(R&B) DIVISION, RAJPIPLA may at any time by notice in writing summarily terminate the

contract without compensation to the Contractor in any of the following events, that is to

i) If the Contractor being an individual or if firm, any partner in the Contractor's firm,

shall at any time be adjudged insolvent or shall have a receiving order or orders for

administration of his estate made against him or shall take any proceedings for liquidation

or composition under any insolvency not for the time being in force or shall make any

convenience or assignment of his efforts or enter into any arrangements or composition

with his creditors or suspend payment of if the firm be dissolved under partnership act.

ii) If the Contractor being a company shall pass a resolution or the court shall make an

order for the liquidation of the affairs or a receiver of Manager on behalf of the debenture

holder shall be appointed or circumstances shall have arisen which entitled the court or

debenture holders to appoint a receiver or Manager.

iii) If the Contractor commits any breach of this contract not herein specifically provided

for, such determination shall not prejudice any right of action or remedy which shall have

accrued or shall accrue thereafter to the Client and provided also that the Contractor shall

be liable to pay the Client for any extra expenditure, he is thereby put to but shall not be

entitled to any gain.

17. CURRENCIES OF BID AND PAYMENTS

17.1 The Bidder shall submit his price bid / offer in Indian Rupees and payments under

this contract will be made in Indian Rupees.

18. GOVERNING LAWS AND SETTLEMENT OF DISPUTE

As per clause 30 of FORM B – 1 (PERCENTAGE RATE TENDER AND CONTRACT FOR

WORKS for GUJARAT STATE ROADS & BUILDING DEPARTMENT / WATER RESOURCES

Signature of Bidder

SPECIAL CONDITIONS OF CONTRACT (SCC)

1. The special conditions of Contract shall supplement the "Instructions to the Bidders" as

contained in Section 2 and General Conditions of the Contract (GCC) as contained in

2. INDEMNIFICATION:

The successful bidder is solely liable to fully indemnify and keep Client indemni fied against

all loses/ penalties/ awards/ decrees arising out of litigation/ claims/ application initiated

against the Client on account of acts of omission/commission attributable to the Contractor

and which are punishable under the provisions of various State Government Labour and

Employment Acts as amended from time to time. Client shall be vested with sole discretion

to determine damages/ loss suffered on account of above from the dues payable from

security deposit as performance Guarantee or from either the personal property of bidder

or property owned by his firm/ company by way of initiating suitable legal litigation

against the Contractor at any point of time.

3. LABOUR LAW COMPLIANCES

3.1 The engagement and employment of labourers and payment of wages to th em as per

existing provisions of various labour laws and regulations is the sole responsibility of the

Contractor and any breach of such laws or regulations shall be deemed to be breach of this

contract. Client may ask the Contractor to produce documents to verify that these

provisions/laws are complied with by the Contractor.

(a) All wages allied benefits such as leave, ESI, EPF, Gratuity (Bonus) etc, shall be paid by

the Contractor and Client shall not incur any liability or additional expenditure whatsoever

for personnel deployed unless specifically provided for.

(b) It is mandatory that the employees must be paid through bank by ECS/cheques.

3.2 The Contractor shall abide by all labour laws, laws related to EPF Organisation, ESI

Corporation, Workmen Compensation Act. The details of EPF, ESIC in respect of their

deployed staff shall be submitted by the Contractor to Client every month alongwith the

bill. The Contractor shall abide including but not limited to, matters relating to timely

payment of wages and allowances, payment of minimum wages, payment of overtime,

grant of leave, payment of workmen's compensation, working hours, safety, maternity

benefits, holidays, framing of standing orders, disciplinary action against employees,

payment of provident fund contributions, payment of gratuities and payment of bonus.

3.3 The Contractor shall be liable for any legal dispute / case / claims that arise or may

arise during currency of the contract due to non-compliances of labour or other related

3.4 The Contractor shall be responsible for compliance of all the laws rules/ regulations

and Govt. Instructions that are/ will be applicable to and aimed to protect the interest of

the employees/ worker engaged by it and shall ensure payment of all statutory dues/

liabilities as may have arisen during the past ‘or’ may arise during the course of

performance of contract.

3.5 The Contractor shall submit periodical returns as may be specified from time to time

3.6 The Contractor shall submit the Housekeeping bill of the previous month latest by the

10th of every month to the Administrative Officer of the Client.

4. OFFICIAL RECORDS:

4.1 The Contractor shall maintain complete official records of disbursement of wages /

salary, showing specifically details of all deductions such as ESI, EPF etc. in respect of all

the staff deployed in Client's office.

4.2 The Contractor shall maintain a personnel file in respect of all the staff who is deployed

in Client's office. The personnel file shall invariably consist of personal details such as

name, address, date of birth, sex, residential address (Temporary / Permanent) and all

grievances recorded by the staff vis-a-vis action taken etc.

4.3 The Contractor shall furnish an undertaking that within seven days of the close of every

month they will submit to Client a statement showing the recoveries of contributions in

respect of personnel with Certificate that the same have been deposited with ESIC/EPFO

4.4 Each monthly bill must accompany the:

(a) List of employees with their date of engagement

(b) The amount of wages (The Contractor shall ensure that minimum wages are paid to

all the employees with all the benefits (such as ESIC/EPF/Bonus)

(c) Copies of authenticated documents of payments of such contributions to EPFO/ESIC.

(d) Copies of Challans regarding payment of EPF /ESIC as contribution.

(e) The copy of the periodical returns of GST.

4.5 The Contractor shall also prepare a register indicating all payments / dues in respect of

all the personnel.

5. CODE OF CONDUCT:

The Contractor shall strictly observe that its personnel:

Are trained in and exhibit international manners and etiquettes.

Are always smartly turned out and vigilant.

Are punctual and arrive at least 15 minutes before start of their duty time.

Take charges of their duties properly and thoroughly.

Perform their duties with honesty and sincerity.

Read and understand their post and site instructions and follow the same.

Extend respect to all Officers and staff of the office of the Client & Guests of State

Shall not drink alcohol while on duty, or come drunk and report for duty.

Will not gossip or chit chat & use mobile while on duty.

Will never sleep while on duty post.

Will not read newspaper or magazine while on duty.

Will immediately report if any untoward incident misconduct or misbehavior

occurs, to Vendor Control and the Client.

When in doubt, approach concerned person immediately.

Get themselves checked by security personnel whenever they go out.

Do not entertain visitors.

Shall not smoke in the office/ Guest House premises.

Report any suspicious activity having security implication to the

Client’s Representative at site.

Have Character and police verification done and ensure the personnel are

deployed not involved in any criminal activity.

The phone number and movement plans of the client shall not be

given to anyone.

The following information about the client shall not be given to

o Make & colour of the Car and registration number of any

officer(s)/official(s).

o Telephone no/ any other information.

o Location and movement plans.

o Meetings and conference schedules.

o Site plan of the premises.

o Travel details of the clients.

o Assets of the office

5.2 FRISKING/ CHECKING PROCEDURES

All Contractor’s staff will be thoroughly frisked at the time of entry and their leaving

the office premises.

6.1 The Contractor shall depute full time Supervisor in Client's office, who shall ensure

that all the duties as may be assigned differently by the Client to various categories

of personnel are performed by them in the desired manner of Client, failing

which it shall invite penalties as prescribed in the following paragraphs.

6.2 The Contractor's Supervisor shall be the first line of contact for Client, who shall

report to the designated officers of Client for all requirements.

6.3 The Contractor shall ensure that all statutory / mandatory requirements either

related to wages disbursements or related to deposition of EPF/ESIC with

concerned authorities or providing of ESIC facilities to the personnel are fulfilled

through Contractor or its Supervisor.

7. PERIOD OF CONTRACT:

The contract will remain valid for a total period of 1 years extendable by 1 year

terms subject to satisfactory services and as decided by Engineer In Charge from the

date of issue of Work Order as per modalities mentioned at Para 10 of Section 3. An

agreement consisting of all terms and conditions shall be executed by the Contractor

immediately upon receipt of the Work Order.

The Contract can be terminated by the Executive Engineer, Rajpipla (R&B) Division,

Rajpipla for unsatisfactory performance as against the performance standards

prescribed after giving an opportunity to the Contractor. The decision of the

Executive Engineer, Rajpipla (R&B) Division, Rajpipla shall be final in this regard.

In case of deficiency of service the Executive Engineer, Rajpipla (R&B) Division,

Rajpipla may at any time terminate the agreement. In the event of such cancellation,

Performance Security Deposit amount of the Contractor will be forfeited to the

Government apart from any other payments that may be due. The decision of

Executive Engineer, Rajpipla (R&B) Division, Rajpipla shall be final in the matter.

8. PERSONNEL’S ABILITY AND REQUIREMENTS

8.1 The persons deployed by the Contractor should be properly trained, have

requisite Experience and skills for carrying out a wide variety of Facility

Management Services viz. housekeeping work using appropriate materials and

tools/equipments.

8.2 The Contractor should ensure the Health and safety measures of the

8.3 The Contractor will be responsible for supply/ installation/refilling/maintenance

of all such items/equipments used in wash rooms and other areas for

housekeeping purposes.

8.4 The Contractor must employ adult and skilled labour only. Employment of child

labour will lead to the termination of the contract. The Contractor shall engage

only such workers, whose antecedents have been thoroughly verified, including

character and police verification and other formalities. The Contractor shall be

fully responsible for the conduct of his staff.

8.5 The Contractor at all times should indemnify Government against all

claims, damages or compensation under the provisions of Payment of Wages Act,

1936; Minimum Wages Act, 1948; Employer's Liability Act, 1938; the Workman

Compensation Act, 1923; Industrial Disputes Act, 1947; Maternity Benefit Act,

1961; or any modification thereof or any other law relating thereto and rules

made there under from time to time. The Client will not own any responsibility

in this regard. The contract shall initially be valid for a period of 1 year and

may be extended further by 1 year subject to satisfactory services and mutual

consent of both parties.

8.6 In case of breach of any terms and conditions attached to the contract, the

Performance Security Deposit of the Contractor will be liable to be

forfeited by Government besides annulment of the contract.

8.7 The Contractor must provide standard liveries to its housekeeping

staff/ supervisors/ managers. The staff shall be in proper uniform as approved

by the Client and with their identity properly displayed. Samples of liveries will

have to be submitted by the Contractor for approval of The Executive Engineer,

Rajpipla (R&B) Division, Rajpipla.

8.8 The Client will provide space for a store room to the Contractor in the premises.

The storekeeper/supervisor deployed by the Contractor will store all their

liveries, materials, equipments in the store room and maintain a record of the

stores which shall be opened to inspection by the Client staff during working

8.9 The Client will ensure that the office rooms, committee rooms, etc. are open at

designated hours for cleaning/housekeeping work.

8.10 The Contactor shall:

a) Ensure that their manager/supervisor are equipped with mobile phones.

b) Arrange for garbage disposal vehicles, bins and other material required for

segregation and disposal of waste in a professional manner.

c) Provide Waste Management Services when applicable including all equipment,

disposables containers, trolleys etc. complete in all respects.

d) Plan, manage collection, mechanized screening/segregation of dry and wet

garbage in the earmarked area and efficient transport and disposal of the garbage

in the disposal area. The work should be carried out in an eco friendly manner.

The Contractor will arrange for required resources, including manpower,

machinery, disposal bags, bins, van, etc. The Contractor will also ensure that the

garbage collection work does not adversely affect the surroundings or personnel

deputed for the work. Protective gear including boots, gloves etc. shall be

provided by the Contractor to the housekeeping staff.

The Client may order variations in the scope or quantum of work . The payment

for the variation shall be worked out as per section 6 on the basis of Tendered rates

10. LIQUIDATED DAMAGES:

Whenever and wherever it is found that the cleanliness is not up to the mark, it will

be brought to the notice of the supervisory staff of the Contractor by the Client ’s

staff and if no action is taken within ONE hour, liquidated damages @ Rs.1000/-

per complaint shall be imposed. The decision of the Client shall be final, in this regard.

11. PERSONNEL OF THE CONTRACTOR

a) Any misconduct/misbehaviour on the part of the personnel deployed by the

Contractor will not be tolerated and such person will have to be replaced by the

Contractor at his own costs, risks and responsibilities immediately, with written

intimation to the Client

b) The Contractor should ensure to maintain adequate number of personnel and also

arrange a pool of standby housekeeping staff/supervisor. In case any

housekeeping staff/supervisor absents from the duty, the reliever of equal status

shall be provided by the Contractor from an existing pool of housekeeping staff. If

the required numbers of workers/supervisor/manager are less than the minimum

required, a penalty @ Rs.1000/- per worker per day will be deducted from the bill.

Manpower knowing Gujarati language will be given preference.

c.)The Counter Clerk cum Receptionist cum Telephone Operator should have good

command over spoken English, Hindi and Gujarati and also, well versed with

requirements of hospitality services. She/ he should have qualities of politeness,

courtesy, perseverance and possess a pleasing personality.

d.) Before hiring his employees, the contractor shall have to obtain proper clearance

from authorities of the Client in terms of their suitability and credentials.

12.1 Any deviation in the material quality and quantity quoted will invoke penalty

as decided by the competent authority. For proper maintenance, suitable

cleaning material which are environment friendly, not harmful to humans and

property should be used.

12.2 The Bidders are advised to quote duly taking care of any escalation in

the Housekeeping material and or any other material.

13. RISK CLAUSE

The Contractor shall at all times have standby arrangements for carrying out the work

under the Contract in case of failure of the existing arrangement.

The Client reserves the right for termination of the contract at any time by giving one

month Written notice, if the services are found unsatisfactory and also has the right to

award the contract to any other selected tenderers at the cost, risk and

responsibilities of Contactor and excess expenditure incurred on account of this

will be recovered by the Client from the Contractor’s Performance Security Deposit

or pending bill (s) or by raising a separate claim.

• All necessary reports and other information will be supplied on a mutually agreed

basis and regular meetings will be held with the Deputy Executive Engineer,

Const (R&B) Sub Division, Rajpipla/ Assistant. Executive Engineer, Rajpipla

(R&B) Division, Rajpipla / Administrative Officer or any authorised

representative of the Executive Engineer, Rajpipla (R&B) Division, Rajpipla.

• The Contractor and its staff shall take proper and reasonable precautions to preserve

from loss, destructions, waste or misuse the areas of responsibility given to them by

the Client and shall not knowingly lend to any person or company any of the effects

or assets of the Client under its control.

• In the event of loss/damage of equipments etc. at the premises of the Client due to

negligence/carelessness of Contractor staff, if established after a joint enquiry, then

the Contractor shall compensate the loss to the Client.

• The Contractor or its representative/s shall meet Deputy Executive Engineer,

Const (R&B) Sub Division, Rajpipla/ Assistant. Executive Engineer, Rajpipla

(R&B) Division, Rajpipla / Administrative Officer or any authorised

representative of the Executive Engineer, Rajpipla (R&B) Division,

Rajpiplaregularly to take feedback regarding the Housekeeping services. The

Contractor will also maintain a suggestion book for comments on the services

rendered by it.

• The Contractor shall, in performing its part of this Agreement, ensure the safety of

the building and the persons working in or visiting the Client’s premises and shall

indemnify the Client for any loss or damage caused by any act of the Contractor or

its employees or staff etc.

• The Contractor shall not assign or sublet this Agreement or any part thereof to any

third party without the approval of the Client.

• Appointment of Supervisors will be done in consultation with Executive Engineer,

Rajpipla (R&B) Division, Rajpipla / Deputy Executive Engineer, Const (R&B) Sub

Division, Rajpipla / Administrative Officer or any authorised representative of the

Executive Engineer, Rajpipla (R&B) Division, Rajpipla and must be approved by

• Training on behavior aspects and ethics must be done regularly. Government's ways

of working should be communicated to all contract staff.

• Licenses if any required for Facility Management viz. Housekeeping services at the

site will be procured by the Contractor. The Client shall assist.

14. DISPUTE SETTLEMENT:

As per clause 30 of FORM B – 1 (PERCENTAGE RATE TENDER AND CONTRACT

FOR WORKS for GUJARAT STATE ROADS & BUILDING DEPARTMENT / WATER

RESOURCES DEPARTMENT).

Signatures of bidder with seal

Sl. No. Facility Management Services

1. Mechanized House Keeping

2. Room Services & Pantry service

3. Reception &Front OfficeManagementServices.

4. Laundry services

Rates as per SOR, R & B Dept. will be applicable. In case item is not on SOR, then

Market Rates with analysis would be approved by the concerned Dy.

Executive Engineer of the Competent Authority.

Division & Sub Division Office 2627.50 Sq.M.

Campus open area

Office Campus Plot Area 10724.00 Sqmt.

Total Area = 13351.50 Sqmt.

The total area is 2627.50 Sq. Mt. including areas Circulation plus Wall Areas, shafts,

security kiosks etc. and campus area excluding buildings is 10724.00 Sq.mt.

Floor Wise Facilities

Ground VVIP Room No. 1 Manager Dining hall Conference Pantry Kitchen yard Dormitory-1

Floor Room-3 to 6 Office Room

First VVIP Room- VIP Room No. 7 Dormitory-

Floor 1 Room-4 to 12

B. CLEANING SERVICES

The aim and objective is to provide a high level of a clean, hygienic and presentable

look to the entire area. Pre designated supervisors of the Contractor will supervise

the awarded work. The Contractor has to ensure that the staff deployed is dressed in

neat and clean uniform approved by the Client. The Client will monitor the entire

work and staff deployed by the selected contractor.

1. DAILY SERVICES

Housekeeping / cleaning services should be done daily 7-days a week at regular

intervals, so that the areas covered under the contract remain, spic and span all the

time, working hours should be adjusted in such a manner that cleaning works do not

cause inconvenience to the guests. Contractor will arrange manpower for special VIP

Changing linen in the occupied guest rooms comprising bed sheet, bed cover,

night spread, pillow cover, bath towel and hand towel on alternate days or on

the change of occupancy as the case may be.

Cleaning of vacant rooms of the guest houses, spraying fragrance to

impart freshness, placing deodorant in toilet, candle and match box, paper

and fresh water.

Cleaning of all corridors and staircases including sweeping with broom

followed by wet mopping with cleaning agent shall be clean every day.

Sweeping of building apron, internal roads walkways and lawns etc. shall be

clean every day.

Dusting of staircase railings, Reception area and other public areas shall be

clean every day.

Collection of garbage from buildings, its premises, kitchen area etc. and

final segregation and for its disposal to designated waste disposable units/ areas

outside the premises.

Cleaning of attached toilets, corridors, twice everyday including disposal of

garbage. Cleaning includes sweeping of floors with broom followed by wet

mopping with cleaning agent, dusting of furniture, wall tiles, doors and windows

Vacuum Cleaning of all Upholstered Furniture at least twice a month

Sweeping of floors with broom followed by wet mopping with cleaning agent.

The agency is required to keep arrangement of suitable scaffolding/

telescopic ladder/ rope and jhoola with enough safety measures to enable

cleaning/ dusting of windows, glass panes, sills/ jambs, shades, louvers and

skylights etc. from inside/ outside of the building up to a height of 15.00 m.

The agency has to collect and dispose off any dead mouse/ bird/ reptiles etc. as

and when found at any place in the campus and applying approved

disinfectant immediately after cleaning as directed by the client.

The contractor shall have to remove, clean and dispose off any beehive or any

other kind of hive of flies found anywhere in the campus as asked by the

1.1 Cleaning, dusting, vacuuming and disinfecting of floors, walls and ceilings,

removal of waste and any other garbage from the entire area covered under the

contract ( such as halls, conferences rooms, committee rooms, office rooms,

cabins, cubicles, etc. ).

1.2 Sweeping, cleaning, mopping with disinfectant cleaner of area covered under

the contract including all staircases, cabins, lobbies, reception, training

rooms, office rooms, meeting rooms, security office and other areas as covered

in the contract.

1.3 Cleaning of baskets, wastepaper baskets, cob-webs, etc. and disposing off all

the collecting refuse at designated site on daily basis.

1.4 Dusting of computer systems and their peripherals, all doors and windows,

furniture, fixtures, fans, equipments, accessories etc. and cleaning of all

window glasses and grills. Cleaning and dusting of window panes / Venetian

blinds/curtains.

1.5 Spraying Room Fresheners in all rooms on a daily basis at regular intervals.

1.6 Scrubbing / cleaning of toilets, wash basins, sanitary fittings, glasses, toilets,

1.7 Cleaning and disinfecting all vitreous fixtures including toilets, bowls, urinals,

sinks, toilet seats, containers etc. Brush thoroughly to include below water

level and under rims including areas at hinges and cistern handles. Re-stock

toiletries, which include liquid hand soap, toilet rolls, air fresheners, sanitary

cubes, naphthalene balls in toilets, etc. after daily check-ups in the morning,

afternoons and on call basis during daytime.

1.8 Cleaning and dusting of electrical switchboards, light fixtures, fans, air

conditioner vents, overhead light fixtures, Chandeliers, projectors, fire-fighting

equipments, nameplates, plant boxes, doormats etc.

1.9 Placing garbage bags in all garbage bins to avoid stains and stinks and clear

them on daily basis.

1.10 Check and remove hairs, dust, dirt or any such object from anywhere in area

covered under the contract.

1.11 Cleaning, dusting, scrubbing of pantries, reception, security rooms, training

halls, committee rooms, computer labs, etc.

1.12 Cleaning of all open areas between the building and boundary including

sweeping of roads, lawns, paths, cleaning open drains etc. or anything not

mentioned above but directed by the management on behalf of the Client.

2. WASTE DISPOSAL MANAGEMENT

The Contractor will ensure collection, mechanized screening / segregation of dry and

wet garbage in the earmarked area. The Contractor will also ensure segregation of bio

degradable and non bio degradable garbage. Finally, the Contractor will arrange to

suitably transport and dispose garbage from the earmarked area to the nearest

corporation bin outside each premises.

The Contractor shall keep suitable size and specification bins at the collection area.

The Contractor will employ his staff for the collection / disposal work. The garbage

will have to be disposed off at least twice a day. The Contractor will also

arrange for the garbage bags, prepare a flowchart indicating the method of collection

/ disposal, etc.

3. WEEKLY SERVICES

The deep cleaning of the entire area will be done by the Contractor once a week as

3.1 Dusting of entire area including windows / windowpanes / doors / ledges, etc.

3.2 Thorough cleaning / sweeping / washing / mopping with disinfectant cleaners

of all floors, staircases and toilets. Scrubbing of all floors and ceramic tiles .

Cleaning of ceiling and high walls, removal of wash stains on walls, cleaning of

roofs, porches etc.

3.3 Cleaning of sanitary fittings, toilets drain pipes etc. in the toilets with standard

cleaning material.

3.4 Cleaning of all windows glasses and grills with detergents / cleaning agents.

3.5 Washing of outside area with High Pressure Jet Machine.

3.6 Clean all chrome fittings, glass frames, soap holders etc. to a shiny finish.

3.7 The Tenderer will make a cleaning programme and submit to the Client for

weekly cleaning so that the Client’s concerned official / In-charge for the

particular area can be deputed on the day of cleaning to make the area available

and supervise the cleaning work.

3.8 The Contractor will work in the specified area mentioned in the scope of work.

C. HOUSEKEEPING MONITORING AND CONTROL

For better management and smooth services the following monitoring mechanism

will be adopted by the Contractor.

(i) Toilets Checklist

This is to be attached on the back of the toilet door. It is to be filled up by the

Contractor supervising staff on duty daily.

(ii) Management / Housekeeping Service Requirements / Complaint Reports

This is to be filled up by the management and administrative staff of the Contractor

who receive/ observe the complaints/ requirements for any of the services. All

suggestion, complaints related to services or staff deployed by the Contractor will be

registered and reported to caretaker. The Contractor will take immediate action to

resolve the same failing which the penalty clause will be invoked.

(iii) Housekeeping Services Complaints Register

This register is to be completed on the basis of information received by the

housekeeping Manager through the inspection of the site, material on site, attendance

sheet of the staff, weekly report, client letter/ fax/ e-mail, verbal complaints from

Manager, etc. and necessary action is to be taken

(iv) Cleaning Photographs

Day to day photographs of cleaning with time shall be taken and recorded. It shall be

produced to Engineer In charge as and when required or as directed by Engineer In

(v) Records to be maintained:

It would be mandatory for the contractor to maintain an exhaustive record

for Performance Monitoring and Personnel Management of its staff and must be

made available to the client for scrutiny on demand. Following is an indicative (not

exhaustive) list of records to be maintained by the contractor:

a) Deployment Sheet of the house keeping staff, technical Staff, peripheral staff.

b) List of items placed in the room before arrival.

c) Daily Cleaning Schedule.

d) Room Cleaning Check list.

e) Toilet Cleaning Check list.

f) Weekly Task planner and compliance.

g) Fortnightly Task Planner and compliance.

h) Stock Registers of Store.

i) Employment Complaint Register.

j) Bio-metric Attendance details.

k) Security clearance Register of the Staff.

l) Monthly Wage sheets in compliance with Minimum wages Act & Contract

Signature of Bidder

ADDITIONAL SCOPE AND PARTICULAR CONDITIONS FOR GUEST HOUSE

In case of any differences, these particular conditions of contract supersede the

General conditions of contract. The services shall be provided round the clock on all

days, including holidays:-

The Services include:-

(i) Cleaning of the whole premises including toilets and open areas.

(ii) Wet moping of covered areas.

(iii) Cleaning of window panes and door panels.

(iv) Cleaning and dusting of furniture and fittings.

(v) Vacuum cleaning of all carpets and furniture upholstered.

(vi) Cleaning/sweeping of the entire complex including open space, lawns and land

(vii) Maintaining and cleaning drainage system .

(viii) Deploying qualified and trained people for front office management and

Reception/hospitality along with and under the command of Client.

(ix) Any other work within the scope of the Manual prescribed for the purpose.

1. ROOM: The Contractor shall be responsible for routine cleaning of the guest

rooms every day in the morning and evening. The Contractor shall also maintain

cleanliness in the rooms throughout the day and shall clean the room thoroughly

on guest check out and keep it ready for the next arrival.

(a) THE ROUTINE CLEANING WILL INCLUDE

• Dusting of the furniture in the room including bed, chair, table TV, fridge, etc.

• Sweeping and mopping the entire room with disinfectant solution.

• Cleaning of Toilet and bathroom with a bathroom cleaning solution.

2. CLEANING OF OFFICES / COMMON UTILITY SPACE/ ROOMS

• The Contractor shall remove trash from office dustbins and change the trash

liner every evening before closing hours.

• The offices shall be dry dusted and swept after the closing hours.

• Vacuum cleaning shall be done on carpet and upholstery.

• The worktables shall be cleaned with soap solution in the morning.

• The office shall be mopped with soap solution in the morning.

• Office staff rest rooms / toilets shall be cleaned using soap solution and kept

odour free deodorizer.

3. CLEANING OF CRITICAL AREAS

• All the dustbins shall be washed and lined with colour coded bags in the

morning. The trash bags shall be changed when it is full.

• The floor shall be thoroughly mopped with a specialized soap solution.

• Toilets / bathrooms shall be cleaned with soap solution and kept odour

free using deodorizer cubes.

• The common area shall be swept and mopped in the morning and at regular

intervals to keep them clean.

4. GLASS WINDOWS and DOORS

• The Contractor shall have his staff to clean glass with appropriate soap

solution on weekly basis.

• Internal Glasses shall be wiped with dry cloth to remove fingerprints at

regular intervals.

5. GARBAGE DISPOSAL

The Contractor shall collect garbage in specified colour coded bags from all dustbins

and garbage bins existing inside the premises and shall dispose the garbage at the

designated area within the specified location.

Signature of tenderer with seal

CLEANING SCHEDULE

No. Activity Frequency Agents Used Responsibility

1 Removal of Twice in a day 2.30 pm Black Garbage Bag Multi Task

Garbage and 7.30 pm Staff

2 Brushing Thrice in a day 8.00 am, Flat Mop and feather Multi Task

12.00 pm, 6.00 pm as and brush Staff

3 Dusting Thrice in a day 8.00 am, Z colour duster Multi Task

12.00 pm, 6.00 pm as and Staff

4 Mopping After every three hours Mopping Instrument Multi Task

and after every meal as like wiper etc. Staff

and when required

PUBLIC AREA WASHROOM

1 Cleaning Cleaning will be done With appropriate Multi Task

after every 2 hour and a cleansers & Staff

person will be stationed equipments.

2 Washroom Cleaning will be done With appropriate Multi Task

cleaning with after every 8 hours or as cleansers & equipments. Staff

phenyl and water and when required

1 Mopping with dry In continuation Flat Mop Multi Task

2 Mopping After every 4 hours as Mopping Instrument Multi Task

and when required like wiper etc. Staff

1 Dusting In continuation Z Colour duster Multi Task

2 Brushing with In continuation Flat Mop Multi Task

3 Mopping After every 4 hours as Mopping Instrument Multi Task

and when required like wiper etc. Staff

4 Mopping After every 8 hours as With appropriate Multi Task

and when required cleansers & equipments. Staff

ADMINISTRATION ROOM/STORAGE ROOM ENGINEERING OFFICE

1 Brushing Once in a day it starts Feather Brush Multi Task

from 7.30 am as and Staff

2 Mopping Once in a day it starts Mopping Instrument Multi Task

from 7.30 am as and like wiper etc. Staff

Details of periodic garden maintenance activities.

Sr. Operation Frequency (Times) Period / Duration

1. Irrigation As per demand or as specified under.

(a) In Summer 15 Month – Every alternate day

(b) In rainy season 5 to 4 Monthly or as per climatic

(c) In winter 10 Monthly

2. Weeding 2 Monthly

3. For King or plants & shrubs 2 Monthly

4. Edging Once Monthly

5. Grass Cutting (Mowing Lawn) 2 Monthly or as per instruction of

site in charge.

6. Trimming of shrubs / Ground Cover Once Monthly

7. Pruning Big Trees 2 Monthly or as per instruction of

site in charge.

8. Hoeing, Cleaning of Basin Once Monthly or as per instruction of

site in charge.

(a) Lawn (NPK value 10-15-15) 250 Once Quarterly / Half Yearly as

gram / Sq. Mt. with enough instructed by site in charge.

(b) Shrubs & Ground Covers etc. @ 50 Once Quarterly / Half Yearly as

Gram / Sq. Mt. with enough instructed by site in charge.

(c) Trees@ 50 grams per Tree Gypsum Once Yearly

+ Sulphur for maintaining PH value

7 to 75 @ 200 gram / Sq. Mt. or as

instructed by site in charge in

consultation with Horticulturist

10 Spraying insecticide / pesticide Quarterly / Half As instructed by site in charge in

Yearly consultation with Horticulturist.

As & when required

11. Site Cleaning or maintenance of Daily As & When required but site

General Appeal of the Site. should maintained clean.

Details of Garden Area

Sr. Name and description of Garden / Area / No. Remarks

No. Flower – Ornamental Plant Pots

A. GARDEN & PLACES

1. Garden Office 845.74 Sq. Mt. All those gardens are to be

2 GoDown 3914.31 Sq. Mt. properly maintained.

Details equipment Requirement for maintain of Garden. (Annexure-IV)

Sr. Equipment tools requirement for maintenance of Period / Duration

1 Lawn Mover (Manual)

2 Lawn Mover (Electric)

4 Hose Pipe As per requirement

7 Hedge Trimmer

8 Spade, Khurpa As per requirement

9 Pick axes As per requirement

10 Secateurs As per requirement

11 Hedge Cutting Scissors

12 Edge Cutting Scissors

RESOURCES REQUIREMENT

1. The Contractor should have following machines and equipments at the

premises. Use of manpower for operations where suitable equipment is

identified shall not be permitted for weekly/deep cleaning

Sl. Minimum Nos. required

No. to do the assigned work

1. SCRUBBING MACHINE

2. WALK BEHIND SWEEPER

3. WET/DRY VACCUM CLEANER

4. HIGH PRESSURE JET

5. WRINGER TROLLEY

6. Hand Cart / Luggage Trolly

7 Single Disk Scrubbing Machine As per requirement

8. Biometric Fingure Print System with 1-No. of

Computer with Printer

9. Maids Trolley

Number of Employees to be observed (Daily)

Sl. Shift -1 Shift -2 Shift -3 Total

Description Afternoon Night shift

No. Morning shift

1. Housekeeping Supervisor - - -

2. Trained Sweeper for 5 3 2

Housekeeping, Cleaning &

allied services

3. Receptionist 1 1 1

4. Pantry boy/ Waiter/ 4 2 2

5. Head Mali cum pump Operator - 1 -

7. Watch Man - - - -

If in emergency or directed by Engineer In Charge or representative more

Employees than as mentioned above extra cost shall be paid as per following table.

Above / Below (%) of agreement shall applied. GST will be paid extra as

Items (Per Person/Shift/Day)

.1. Housekeeping Supervisor Rs.

2. Sweeper/WatchMan Rs.

3. Plumber / Electrician .

List of Cleaning Materials & Aids

No. Items (Per Month)

1. DUST CONTROL REFILL 06 NOS.

2. MOP REFILL 08 NOS.

3. Urinal CUBES 80 NOS.

4. Naphthalene Balls 02 Kg.

5. Brass items cleaner liquid 01 LTRS

6. Liquid/Phenyl 15 LTRS

7. Bathroom Cleaner 20 LTRS

8. Multi Purpose Cleaner 20 LTRS

9. Glass Cleaner 10Ltrs

10. Furniture Maintainer 10 LTRS

11. Toilet cleaner 30 LTRS

12. VACCUM PUMP 06 NOS.

13. Stainless steel polish 02 LTRS

14. Baygon 20.00 Liter

15. Hair Oil 75 Ml. 24.00 Nos.

16. Odonil: 36.00 Nos.

17. Comb: 10.00 Nos.

18. Good Night Liquid 36.00 Bottle

19. Acid 5 Ltr. Tin 40.00 Tin

20. White Phenyl 5 Liter Tin 30.00 Tin

21. Air Freshener / Room Spray 12.00 Nos.

22. Toilet Paper Roll 36.00 Nos.

23. Naphthalene Ball 4.00 Kg.

24. Dove / Lux / Reans Soap (100 Gms.) 24.00 Nos.

25. Harpik 24.00 Nos.

26. Pichhi, Zadu, Karatha Zadu, Duster, Brush, Mop, Cooling, L. S.

Liquid Soap, Road Cleaning brush and necessary

equipment using for cleaning:

27. Wiper 2 foot 6.00 Nos.

28. Liquid shop (Dettol, Lifeboy) 6.00 Bottle

29. Candle 24.00 Nos.

30. Mosquito Machine with bottle 10.00 Nos.

31 Washing, drying and cleaning cloths: As requirement.

32 200 ml water bottle for VVIP & VIP Room 960.00 Bottle

The following penalties will be imposed on the contractor for Absent worker or

for not deploying the Machinery as given (Schedule-R)

Sr. Machine / Equipment Penalty Rate per absent

No. worker or Equipment (if not

available / out of order for

more than 3 days) (in Rs.)

1 Absent worker (labour/ (A) Rs.500/- Per Person / per shift

supervisor/ receptionist) Receptionist / Supervisor for

days after 3 days Rs.1000/-

(B) Rs. 300/- per person / per

shift Room boy, Swiper,

Gardener / Catering / Secuirty

for 3 days after 3 days

Rs.500/- per day

2 Walk behind Scrubber-cum- Drier 1500/- Day

3 Vacuum Cleaner Wet & Dry 500/- Day

4 Walk behind Sweeper 1000/- Day

5 Hand Cart 200/- Day

6 Garbage removal from pre- 600/- (Per tractor trolley trip)

specified location within campus

to outside campus

7 Not Wearing Dress Code (A) Rs.350/- Per Person / per shift

Receptionist / Supervisor for

days after 3 days Rs.500/- per

(B) Rs. 200/- per person / per

shift Room boy, Swiper,

Gardener / Catering / Secuirty

for 3 days after 3 days

Rs.350/- per day

8 Without Identity Card (A) Rs.100/- per person / per

shift, Receptionist / Supervisor

for 3 days after 3 days

(B) Rs. 50/- per person / per shift

Room boy, Swiper, Gardener /

Catering / Secuirty for 3 days

after 3 days Rs.100/- per day

9 Supervisors and receptionists with Per Day Rs.500/-

less educational qualifications

10 Not Satisfied work in Up keeping Per Day Rs.100/-

of Rooms with Toilet

11 Not Satisfied work in Cleaning of Per Day Rs.500/-

Campus / Up keeping of Garden /

Security Services

12 Not Satisfied work in Bed sheet / Rs.25/- per day

Pillow Cover / Curtain / Towel /

Nepkin Washing / Drying

13 Late Charges for Mention Details As per SCHEDULE – R (Patrak –

equipment for Garden Equipments I)

/ up keeping service material

14 If not working Fingure print Basis First 3 days Rs.2500/- Per shift &

Time and Attendant system after 3 days Rs.5000/- pershift

15 No Satisfied work in Cable & DTH Rs.50/- per connection per day

SCHEDULE - R (Patrak-I)

Sr. Item Penalty (In Rs.)

1 Wet & Dry Vacuum Cleaner Rs. 500 / Day

2 Single Disk Scrubbing Machine Rs. 1500 / Day

3 High Pressure Washing Jet Rs. 500 / Day

4 Vacuum Cleaners Rs. 500 / Day

1.Baygon Rs. 725 / Ltr

2.Hair Oil 75 Ml. Rs. 88 / No.

3.Odonil Rs. 190 / No.

4.Comb Rs. 50 / No.

5.Good Night Liquid Rs. 260 / Bottle

6.Acid 5 Ltr. Tin Rs. 40 / Ltr.

7.Phenyl 5 Ltr. Tin White Rs. 100 / Ltr.

8.Air Freshener / Room Spray Rs. 290 / No.

9.Toilet Paper Roll Rs. 90 / Roll

10. Naphthalene Ball Rs. 100 / Kg.

11. Dove / Lux / Reans Soap (100 Grams) Rs. 150 / No.

12. Harpik Rs. 110 / No.

13. Pichhi, Zadu, Karatha Zadu, Duster, Brush, Mop, Rs. 500 / Day

Cooling, Liquid Soap, Road Cleaning Brush and

necessary equipment using for cleaning.

14. Wiper 2 Foot Rs. 500 / No.

15. Liquid Soap (Dettol, Lifeboy) Rs. 300 / No.

16. Candle Rs. 25 / No.

17. Mosquito Machine with bottle Rs. 300 / No.

18. Lawn Mover (Manual) Rs. 500 / Day

19. Lawn Mover (Electric) Rs. 1500 / Day

20. Sprayer Rs. 100 / Day

21. Hose Pipe Rs. 100 / Day

22. Pruning Saw Rs. 100 / Day

23. Bush Cutter Rs. 100 / Day

24. Hedge Trimmer Rs. 100 / Day

25. Spade, Khurpa Rs. 100 / Day

26. Pick Axes Rs. 100 / Day

27. Secateurs Rs. 100 / Day

28. Hedge Cutting Scissors Rs. 100 / Day

29. Edge Cutting Scissors Rs. 100 / Day

The required quantities of cleaning material and aids for the month shall

be procured and shall be stored in the store room and issued to the staff daily

as required. Records shall be maintained which shall be open to inspection by

the Client’s staff during working hours.

Covered trolleys, Dustbins, dustpan, mops, buckets, wipers, gloves, dusters,

scrubbers, sponge, brooms, brushes, safety gear and other necessary items

required for cleaning etc. to be provided by the Contractor as required.

The above list is not exhaustive but minimal mandatorily required.

The brands to be used in cleaning material and aids are to be approved from

the authorized representative of the Client.

FORM-I CONTACT DETAILS FORM

FORM- II- FORM FOR FINANCIAL CAPACITY

FORM- III- ARTICLES OF AGREEMENT

FORM- IV- PERFORMANCE BANK GUARANTEE

CONTACT DETAILS FORM GENERAL DETAILS OF BIDDER

1. NAME OF THE COMPANY

2. NAME AND DESIGNATION OF AUTHORISED

3. COMMUNICATION ADDRESS

4. PHONE NO./MOBILE NO.

PARTICULAR DETAILS OF THE BIDDER'S REPRESENTATIVE

1. NAME OF THE CONTACT PERSON

1. I, the undersigned certify that I have gone through the terms and conditions

mentioned in the bidding document and undertake to comply with them.

2. I give the rights to the competent authority of the OFFICE OF THE EXECUTIVE

ENGINEER, RAJPIPLA (R&B) DIVISION, RAJPIPLA to forfeit the Earnest

Money/Security money deposit by me/us in case of breach of conditions of Contract.

3. I hereby undertake to provide the Mechanised House Keeping, Front Office

Management, Reception as per the directions given in the tender

document/contract agreement.

Signature of the Authorised Signatory

Place : - Designation

(Office seal of the Bidder)

FORM FOR FINANCIAL CAPACITY

Description Financial years

(Amount in Rs.)

Financial Years

Annual Turnover

Profit Before Taxes

Profit After Taxes

To be signed/stamped by CA

CONTRACT AGREEMENT

THIS AGREEMENT is made on …………. between the Executive Engineer, Rajpipla

(R&B) Division, Rajpipla (hereinafter referred to as "Client" which expression unless

excluded or repugnant to the context be deemed to include his successors and

assigns), and whose principal place of office is at OFFICE OF THE EXECUTIVE

ENGINEER, RAJPIPLA (R&B) DIVISION, OPP KARJAN COLONY, NR. JILLA

PANCHAYAT, RAJPIPLA-393145 of the One Part,

M/s ………………………………………………. having its registered office

at…………………………………………………………. (Hereinafter referred to as "The

Contractor") which expression shall unless excluded by or repugnant to the

context be deemed to include his successors, heirs, executors, administrators,

representatives and assigns) of the other part for providing Upkeeping to Rajpipla

(R&B) Division & Const (R&B) Sub Division Office at Rajpipla.

NOW THIS AGREEMENT WITNESSTH as follows:

I. WHEREAS the Client invited bids through open tender, vide Notice Inviting Tender

dated …………….. for "availing Upkeeping to Rajpipla (R&B) Division & Const

(R&B) Sub Division Office at Rajpipla at its office under Tender No ………….

II. AND WHEREAS the Contractor submitted his bid vide ……………………………………. in

accordance with the procedure mentioned along with the bid documents and

represented therein that it fulfils all the requirements and has resources and

competence to provide the requisite services to the Client

III. AND WHEREAS the Client has selected M/s ……………………………… as the

successful bidder ("the Contractor") pursuant to the bidding process and, awarded

the Letter of Acceptance (LoA) No. ……………………………, to the Contractor

on……………………….. for a total sum of …………………………..[Rupees ..................... Only].

IV. AND WHEREAS the Client desires that the Upkeeping to Rajpipla (R&B)

Division & Const (R&B) Sub Division Office at Rajpipla (as defined in the Bidding

Document)be provided, performed, executed and completed by the Contractor,

and wishes to appoint the Contractor for carrying out such services.

V. AND WHEREAS the Contractor acknowledges that the Client shall enter into

contracts with other Contractors / parties for the Upkeeping to Rajpipla (R&B)

Division & Const (R&B) Sub Division Office at Rajpipla in cases the Contractor

falls into breach of the terms and conditions as stipulated in the Tender Document

and shall waive its claim whatsoever in this regard.

VI. AND WHEREAS the terms and conditions of this Contract have been fully

negotiated between the Client and the Contractor as parties of competent capacity and

equal standing.

VII. AND WHEREAS the Contractor has fully read, understood and has undertaken to

abide by all the terms and conditions as stipulated in the Tender Documents for

providing all services as per the scope of work, penalties, service parameters/ indicators

and payments strictly in terms of such definitions as stated in relevant tender

documents and accepted by

the contractor by virtue of his signatures on each page of the tender

documents. The contract is liable to be terminated at any time, without assigning

any reasons by the Client if there is any discrepancy in discharge of services as per

the scope of services mentioned in the tender documents. The description

regarding enforcing force majeure clause, arbitration and service parameters/

indicators will also be as per the tender documents.

VIII. AND WHEREAS the Contractor shall be responsible for payment of Goods &

Service Tax with Central Excise and Taxation Department. The documentary proof

of the same must be submitted within one month of payment of particular bill for

the amount of Goods & Service Tax Charged in the said bill.

IX. AND WHEREAS the Client and the Contractor agree as follows:

1. In this Agreement (including the recitals) capitalized words and expressions shall

have the same meanings as are respectively assigned to them in the Contract

documents referred to.

2. The following documents shall be deemed to form and be read and construed as

part of this Agreement. This Agreement shall prevail over all other Contract

(a) The Letter of Acceptance (LoA) issued by the Client.

(b) Notice to Proceed (NTP) issued by the Client

(c) The complete Bid, as submitted by the Contractor.

(d) The Addenda, if any, issued by the Client.

(e) Any other documents forming part of this Contract Agreement till

date.(Performance Bank Guarantee, Bank Guarantee)

(f) Charges - Schedule annexed to this Article of Agreement

(g) Supplementary Agreements executed from time to time.

3. Any changes/modifications/amendments required to be incorporated in the

Contract Agreement at a later stage shall be discussed and mutually agreed by both

the parties and such supplementary agreements shall be binding on both the

parties and shall form the part of this contract agreement.

4. This Contract shall be governed by and construed in accordance with the laws of

India. Each Party hereby submits to the jurisdiction as set out in the Dispute

Resolution Procedure in the Conditions of Contract.

X. IN WITNESS WHEREOF the parties hereto have caused this Agreement to be

executed in accordance with the laws of India on the day, month and year indicated

Signed on behalf of the Contactor Signed on Behalf of

Government of Gujarat

(Authorised Signatory) (Authorised Signatory)

PERFORMANCE BANK GUARANTEE

(To be executed on non Judicial stamped paper of an appropriate value)

Bank Guarantee No:-

Amount of Guarantee:-

Guarantee Period: From ……………………. to …………………….

Guarantee Expiry Date :

Last date of Lodgement :

WHERE AS OFFICE OF THE EXECUTIVE ENGINEER, RAJPIPLA (R&B) DIVISION, OPP

KARJAN COLONY, NR. JILLA PANCHAYAT, RAJPIPLA-393145 (hereinafter referred

to as "The Client" which expression shall unless repugnant to the context includes

their legal representatives, successors and assigns) has executed a binding to the

contract on [Please insert date of acceptance of the Letter of Acceptance (LoA)]

("Contract") with [insert name of the Successful Bidders]……………………………

(hereinafter referred to as the "Contractor" which expression shall unless

repugnant to the context include its legal representatives, successors and

permitted assigns) for the performance, execution and providing of Upkeeping

to Rajpipla (R&B) Division & Const (R&B) Sub Division Office at Rajpipla shall

have the meaning ascribed to it in the Contract] based on the terms & conditions

set out in the Tender Documents number [ insert reference number of the

Tender Documents] dated [insert date of issue of Tender Documents]

……………………………………………….. and various other documents forming part thereof.

AND WHEREAS one of the conditions of the Contract is that the Contractor shall

furnish to the Client a Bank Guarantee from a nationalized bank/scheduled bank in

India having a branch at Ahmedabad for an amount equal to 10% (ten percent) of the

annual Contract Sum (the amount guaranteed under this bank guarantee shall

hereinafter be referred to as the "Guaranteed Amount") against due and faithful

performance of the Contract including the performance bank guarantee obligation

and other obligations of the Contractor for the supplies made and the services

being provided and executed by under the Contract. This bank guarantee shall be

valid from the date hereof up to the expiry of the Contract Period including any

extension thereof.

AND WHEREAS the Contractor has approached [insert the name of the scheduled

bank] (here in after referred to as the "Bank") having its registered office at [insert

the address]………………………………………….. and at the request of the Contractor and in

consideration of the promises made by the Contractor, the Bank has agreed to

give such guarantee as hereunder:-

(i) The Bank hereby undertakes to pay under this guarantee, the Guaranteed

Amount claimed by the Client without any further proof or conditions and without

demur, reservation, contest, recourse or protest and without any enquiry or

notification to the Contractor merely on a demand raised by the Client stating that

the amount claimed is due to the Client under the Contract. Any such demand

made on the Bank by the Client shall be conclusive as regards the amount due and

payable by the Bank under this bank guarantee and the Bank shall pay without any

deductions or set-offs or counterclaims whatsoever, the total sum claimed by the

Client in such Demand. The Client shall have the right to make an unlimited

number of Demands under this bank guarantee provided that the aggregate of all

sums paid to the Client by the Bank under this bank guarantee shall not exceed the

Guaranteed Amount. In each case of demand, resulting to change of PBG values,

the Client shall surrender the current PBG to the bank for amendment in price.

(ii) The Client will have the full liberty without reference to the Bank and without

affecting the bank guarantee to postpone for any time or from time to time

the exercise of any powers and rights conferred on the Client under the Contract

and to enforce or to forbear endorsing any powers or rights or by reasons of time

being given to the Contractor which under law relating the Surety would but for

the provisions have the effect of releasing the surety.

(iii) The rights of the Client to recover the Guaranteed Amount from the Bank in

the manner aforesaid will not be affected or suspended by reasons of the fact that

any dispute or disputes have been raised by the Contractor and / or that any

dispute(s) are pending before any office, tribunal or court in respect of such

Guaranteed Amount and! or the Contract.

(iv) The guarantee herein contained shall not be affected by the liquidation or winding

up, dissolution, change of constitution or insolvency of the Contractor but shall in

all respects and for all purposes be binding and operative until payment of all

money due to the Client in respect of such liability or liabilities is effected.

(v) This bank guarantee shall be governed by and construed in accordance with the

laws of the Republic of India and the parties to this bank guarantee hereby

submit to the jurisdiction of the Courts of Ahmedabad for the purposes of settling

any disputes or differences which may arise out of or in connection with this bank

guarantee and for the purposes of enforcement under this bank guarantee.

(vi) All capitalized words used but not defined herein shall have the meanings assigned

to them under the Contract.

(vii) NOTWITHSTANDING anything stated above, the liability of the Bank under this

bank guarantee is restricted to the Guaranteed Amount and this bank guarantee

shall expire on the expiry of the Warranty Period under the Contract.

(viii) Unless a Demand under this bank guarantee is filed against the Bank within

six (6) months from the date of expiry of this bank guarantee all the rights of the

Client under this bank guarantee shall be forfeited and the Bank shall be relieved

and discharged from all liabilities hereunder.

(ix) However, in the opinion of the Client, if the Contractor's obligations against which

this bank guarantee is given are not completed or fully performed by the

Contractor within the period prescribed under the Contract, on request of the

Contractor, the Bank hereby agrees to further extend the bank guarantee, till the

Contractor fulfils its obligations under the Contract.

(x) We have the power to issue this bank guarantee in your favour under Memorandum

and Article of Association and the Undersigned has full power to do so under the

Power of Attorney dated [date of power of attorney to be inserted] granted to him

Corporate Seal of the Bank

By its constituted Attorney Signature of a person duly authorized to sign on behalf

ROAD AND BUILDING DEPARTMENT

OFFICE OF THE EXECUTIVE ENGINEER, RAJPIPLA (R&B) DIVISION,

OPP. KARJAN COLONY, NR. JILLA PANCHAYAT, RAJPIPLA

Website: www.rnb.nprocure.com email :exe2-ahd-

[email protected]

Phone No. 0265-2439100

Name of Work :- Upkeeping to Rajpipla (R&B) Division & Const (R&B) Sub

Division Office at Rajpipla

No. Particulars YES/NO

1 Have you filled in and signed the Contact Details Form?

Have you read and understood various conditions of the

Contract and shall abide by them?

3. Have you paid the cost of Tender Form of – Rs _________/- .

4. Have you paid the EMD on line of Rs. _________/- in the Technical Bid?

Have you uploaded of all the Sections of Tender, in the prescribed format

and signed on all the pages of the tender documents?

6 Have you uploaded proof of having met the minimum eligibility criteria?

Legal Valid Entity: Have you uploaded attested Certificate issued by the

Registrar of firms/ Companies?

Financial Capacity: Have you uploaded Audited Balance Sheets of the

6.2 year ending on 31st March, 2025?

Registration with Government Bodies like Income Tax, ESIC, EPF, Labour

6.3 Laws , Shop Establishment Certificate ,GST: Have you uploaded a

Registration copy of each of the certificate?

Experience: Have you uploaded the Self attested experience certificates

6.4 issued by the Organisations /Government Deptts of the last five

consecutive years?

Manpower: Have you uploaded proof of manpower/ staff of the

Have you uploaded the proof of authorization to sign on behalf of the

bidder in the Technical Bid?

Have your Technical Bid been submitted on line as per the requirements

9 of the Tender?

10 Is your financial Bid proposal duly filled, signed on all pages uploaded ?

11 Have you quoted prices against each of the category/ activity ?

12 Has your financial bid been up loaded as per Tender ?