Outsourcing of manpower at BNR Annapurna Staff Canteen in the office premises of DRM/KGP for Cooking, Serving/Vending of tiffins, meals, snacks and tea including cleaning of Utensils, equipment, accessories, canteen and other canteen related activities for a period of two years.

T1- Financial Turnover: The bidder should have an aggregate financial turnover not less than 1.5 times the advertised Bid value during the last three previous financial years and in the current financial year upto the date of opening of the tender. The audited balance sheet reflecting financial turnover certified by chartered accountant with her stamp, signature and membership number shall be submitted.

CA certificate for turnover for the last three previous financial years and in the current financial year upto the date of opening of the tender for T1- Financial criteria should be submitted with the bid, otherwise bid will be rejected.

T2 - Liquidity: The bidder should have access to or has available liquid assets, lines of credit and other financial means to meet cash flow that is valued at 5% of the estimated bid value net of applicant's commitments for other contracts. The audited balance sheet and/or banking reference certified by chartered accountant with her stamp, signature and membership number shall be submitted by the bidder along with bid.

Banking reference should contain in clear terms the amount that bank will be in a position to lend for this work to the applicant/member of the Joint Venture/Consortium. In case the Net Current Assets (as seen from the Balance Sheets) are negative, only the Banking references will be considered. Otherwise the aggregate of the Net Current Assets and submitted Banking references will be considered for working out the Liquidity. The banking reference should be from a Scheduled Bank in India and it should not be more than 3 months old as on date of submission of bids.

In case of JV firms overall liquidity of JV firm shall be assessed by arithmetic sum of liquidity of all members of JV.

Net current assets issued by Chartered Accountant/Company auditor for ascertaining liquidity and/or banking reference issued by bank for T2- Financial Criteria should be submitted with the bid, otherwise bid will be rejected.

Work Experience - 1.The bidder should have satisfactorily completed* in the last three previous financial years and the current financial year upto the date of opening of the tender, one similar single service contract for a minimum of 35% of advertised value of the bid. *Completed service contract includes on-going service contract subject to payment of bills amounting to at least 35% of the advertised value of the bid.

Similar work shall means: "Catering Service in (a) Any Central/State Government department or Public sector undertaking, or (b) Railway Staff Canteen or Canteen or Canteen of any Central/State Government of Public Sector. Undertaking, or (c) Railway Running Room, or (d) Railway Hospital or Hospital of any Central/State Government department or Public Sector Undertaking.

The bidder shall submit details of work completed/executed by them in the prescribed format along with bid for the service contracts to be considered for qualification of work experience criteria clearly indicating the nature/scope of contract, actual completion cost and actual date of completion for such contract. Format for Work Completion Certificate is as per Annexure-B.

EMD (Earnest Money Deposit) - The bidders shall be required to deposit earnest money with the Bid for the due performance with the stipulation to keep the offer open till such date as specified in the Bid, under the conditions of Bid. The EMD will be @ 2% of the estimated cost i.e. 1,51,920/- (One lakh fifty one thousand nine hundred and twenty rupees only). *Exemption for MSEs for EMD will be as per GCC of service 2018.

Performance Guarantee (PG) - The successful bidder shall submit the Performance guarantee (PG) at a rate of 5% of the contractual value after the issue of LOA. PG should be submitted in favour of FA&CAO/GRC/SER. Note: The GCC for the services 2018 will be followed in any matter related to EMD or PG or any other conditions of the contract.

In case the tenderer withdraws his offer within the validity period of his offer or fails to undertake the contract after accpetance of his tender the full earnest money shall be forfeited. If the tender is accepted the amount of earnest money will be retained and adjusted as security deposit for the due and faithful fulfilment of the contract. The earnest money of the unsuccessful tenderers shall save as here-in-before provided be returned to the unsuccessful tenderers within a reasonable time but the Railway shall not be responsible for any loss or depreciation thay may happen to the security for the due performance of the stipulation to keep the offer open for the period specified in the tender documents or to the earnest money while in their possesion nor be liable to pay in interest there on.

The rates are inclusive of Goods and Service Tax (GST) @ 18%. Any further change in tax structure will be applicable.

Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

This is a outcome based service contract for efficient running of BNR Annapurna Staff Canteen at office premises of DRM/KGP and Accounts Canteen/KGP through outsourced manpower for a period of 02 (two) years.

The tender is governed by General Conditions of Contract for Service 2018 issued by Railway Board with latest amendments and Special Conditions of Contract. If any terms of tender document contradicts the terms of GCC of services, in such case GCC for service 2018 will prevail. However wherever the terms of GCC for services contradicts with the Special conditions of Contract of tender documents, in such case Special Conditions of Contract will prevail. The bidder must go through General Conditions of Contract for services 2018 (available at www.indianrailways.gov.in) and Special Conditions of Contract before quoting the rates.

The bidders are required to observe the website to find out if any correction slips issued subsequent to uploading of the Tender. Railway reserves the right to make any additions/alterations to the tender uploaded and issue corrigendum to the same effect. In case the bidders fails to take note of the above corrigendum, the additions and alterations entered/effected in the corrigendum shall be binding upon the bidders and no claim what so ever will be entertained by Railway.

The bidders before submitting tender, must be agreed by careful examination, satisfied herself as to the nature, scope and location of the services, the type/character of equipment and facilities needed preliminary to, and during the progress of the services, the general and local conditions, the labour conditions prevailing therein and all other matters which can in any way affect the services under the contract.

The intending tenderer is advised to study the tender papers carefully and also acquaint himself with the nature of work and matters pertaining thereto. Submission of tender shall be deemed to have done after careful study and examination of tender papers with full understanding of implications thereof.

Consignee shall mean Senior Divisional Personnel Officer, Kharagpur, South Eastern Railway.

Right of Railway to Deal with Tender: The authority for the acceptance of the tender will rest with the Railway. It shall not be obligatory on the said authority to accept the lowest tender or any other tender and no bidder(s) shall demand any explanation for the cause of rejection of her/their tender not the Railway to assign reasons for declining to consider or reject any particular tender or tenders.

If the tenderer(s) deliberately gives/give wrong information in her/their tender or creates/create circumstances for the acceptance of her/their tender, the Railway reserves the right to reject such tender at any stage.

The tenderer whose tender is accepted shall be required to appear at the office of the Senior Divisional Personnel Officer, Kharagpur, South Eastern Railway in person (or if Firm or Corporation a duly authorized representative) shall so appear and to execute the contract documents within seven days of the call issued by the Officer. Failure to do so shall constitute a breach of the agreement effected by the acceptance of the tender in which case the full value of the Earnest Money (EMD) accompanying the tender shall stand forfeited by the Railway without prejudice to any other rights or remedies.

The railway reserves the right to verify all statements, information and documents submitted by the bidder in his tender offer, and the bidder shall, when so required by the Railway, make available such information, evidence and documents as may be necessary for such verification. Any such verification or lack of such verification by the railway shall not relieve the bidder of its obligations or liabilities here under nor will it affect any rights of the railway there under.

If any information submitted by the tenderer is found to be false, forged or incorrect at any stage, the contract shall be liable for termination. The Performance Guarantee and Security Deposit available with the Railway Administration shall be liable to forfeiture. Further action, including banning of business dealings, may be taken against the contractor as per extant Railway rules and procedures. GCC for Services 2018 shall be followed.

Contract/Bidder has to upload all the required certificates and documents given in Annexure - A (mandatory).

The contractor is required to submit Police Verification certificates for all contractual staff that will be engaged for delivery of service prior to the engagement.

The bidder shall submit an affidavit on a stamp paper to the effect that all the documents submitted by her along with her bid are true.

If any of the document fails to upload by the bidder as asked in the tender document the tender will be summarily rejected.

The Manager on behalf of the Railway shall be entitled by order in writing to enlarge or extend, diminish or reduce the services or make any alterations in their design, character position, site, quantities, dimensions or in the method of their execution or in the combination and use of materials for the execution thereof or to order any additional service to be done or any services not to be done and the contractor will not be entitled, to any compensation for any increase/reduction in the quantities of work but will be paid only for the actual amount of work done and for approved materials supplied against a specific order.