25/Q of AE-II NESD 2025-26

Annual comprehensive maintenance of Split type Air conditioning machines(High Wall & duct type) as per enclosed Terms & Conditions.

Annual comprehensive maintenance of Duct type Air conditioner machines as per enclosed Terms & Conditions.

All rates should be included GST & LWC also work should be carried out as per NABANNA protocol & guidelines.

SCOPE OF WORK and TERMS & CONDITIONS 1. It includes corrective & preventive Maintenance for Ensuing Uninterrupted & trouble-free performance of the Air-conditioning Machine. 2. Each unit will be provided 12 routine services in a year, which will be done by authorized Technicians in every month during the year. Hence four Jet pump service at indoor unit (One in each Quarter) & twelve (12) Jet pump service at outdoor is mandatory. Routine service shall consist of the following: 3. Checking of motor bushing, electrical connections at machine terminals, clearing of coils, air filters, Oiling the fan motor and testing the unit for performance in terms of grill temperature, room temperature, current drawn, Drain line should be check & clean etc. after the service is carried out. 4. Gas pressure of AC machines should be checked every month and noted at service report.

5. The Contract covers free replacement of the following: Electrical parts consisting of compressor, capacitors, relays, thermostats, fan motors, electrical wiring the unit, indoor PCB, outdoor PCB , contactors , terminals and all others necessary parts which required at AC machine. In case there is a gas leak in the system, Agency shall carry out leak test and rectify the same. Pressure test, vacuums the system, gas charge the same at the site or at the authorized workshop. 6. The scope of this contract includes all plastic parts, remote controls. 7. The contract covers charging of refrigerant gas similar type provided in the original machine, as and when required. 8. A log book will have to be maintained by the contractor in Department supplied format which shows grill Temperature, Voltage, current drain line insulation condition, gas back pressure , PCBs capacitance value & other related parameter of AC machines. In case, any abnormal reading is noticed, then the same should be intimated to concerned Junior Engineer and rectify/set right immediately by taking prompt, appropriate & effective Measures/actions. 9. All the power circuit & control circuit inside the indoor & outdoor unit is required to check.

10. In case of break-down of A.C. machines, the restoration should have to be done within 12 hours from the time of intimation of break down to concern contractor. If the machine is required to be removed / shifted to Workshop for more than 6 hours, then a temporary AC machine of same capacity will have to install to cool the work place & no extra claim will be entertain for this temporary AC machine arrangement & dismantling. 11. Transportation charges for carrying A.C. machine(s) / spares parts from the site to work shop and vice versa as required will not be paid extra. 12. The philosophy of "Public Interest" would be THE MOTTO of this all-inclusive maintenance; any deviation may be viewed otherwise. 13. Any damage of parts due to negligence of technician of agency (if detected), will liable for penalty. Penalty amount is the actual cost of the same parts. 14. The contractor should have their office with Telephone number and Mobile number in Kolkata/Howrah and the same should be intimated to this Department in writing, the telephone call should be responded without delay. 15. The agency should provide photo identity cards to all the maintenance staff employees including substitute’s employee(s). Also provide dress code mentioning the name of the agency.

16. Valid license (if any), identity proof etc. are to be furnished for each Technicians in each time engaged by the agency along with the name & contact mobile no. of the personnel and all these information with supporting document are to be submitted in written to the concerned Junior Engineer/Assistant Engineer. 17. No extra charges will be paid except the rate quoted by the agency as per unit per month basis (incl. LWC) for maintaining the above-described terms & conditions. 18. In case any urgency, Company should send appropriate technician for rectification within 2 hours from the intimation. 19. To maintain one call register for entering complains with time and action taken with time. 20. Agency should provide sufficient Tools and Tackles for smooth maintenance work. 21. In case of any fault in Electrical line of A.C. machine, same to be informed to the floor Electrician and concerned Junior Engineer/Assistant Engineer without any delay. 22. According to the necessity as well as direction of the E.I.C., fault rectification job may be required.

23. An additional Rs. 500/- each machine each day will be deducted from the bill if any deviation from the terms and condition / scope of work is found. 24. Service challan (duly signed by authorized person) should be submitted along with the bill to the J.E. quarterly in quadruplicate copy by the agency. 25. In case of addition or alteration of any unit, the same should be paid or deducted on proportionate rate basis. 26. An earnest money will have to be deposited at the time of agreement. 27. The maintenance agency will be held responsible for any damages of the equipment due to improper maintenance or mishandling or lapses by him or his staff. 28. Power and Water required for servicing or repair work, will be provided free of cost except handling of same items. 29. Monthly Maintenance Report (MMR) should be placed to The Junior Engineer, P.W.D. in every month positively; otherwise payment will be held up. 30. Those machines which are under warranty coverage will not be considered in AMC Bill. After completion of warranty period same machine will be considered in AMC bill.

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