Procurement of Maintenance Service-Help desk Operation-Handholding Engineers- System software's and other items for Post Implementation Support of TDMS Project for DFCCIL for 3 years.

Qualification Criteria: Bidder Self Information : The bidder shall submit Self Information as per Annexure 1 of CRIS Standard Bid Document Part-1 (SBD- 1).

Qualification Criteria: Bidder Self Information: Power of Attorney : The bidder shall submit the Power of Attorney / Board resolution issued by the bidding entity in the name of the person so authorized to submit the bid. The bid should be submitted online by such authorized person only.

Qualification Criteria: Existence of Bidding Entity: Registration Certificate : The Bidder must be a Private or Public Company or a Proprietorship, Partnership firm, LLP, Society/ Trust, or HUF etc. Based on the nature of entity the bidder to submit the requisite documents, as listed below: For Companies: Certificate of Incorporation under the Companies Act For Partnership Firms / Limited Liability Partnership (LLP): Partnership Deed or Certificate of registration under the Indian Partnership Act / LLP Act For Societies / Trust: Certificate of Registration with Registrar of Societies For Proprietorship Firms and HUFs: i. Attested certificate from Bank(s) clearly indicating the date on which the Bank account was opened in the name of the Proprietorship firm / HUF (as applicable) which establishes the existence of the firm for the required period. ii. For Proprietorship Firm: A copy of the notarized affidavit on Stamp Paper declaring that the concern is a proprietary concern, and he is the sole proprietor of the Concern Or For HUF: A copy of notarized affidavit on a Stamp Paper by the Karta of the HUF (Hindu Undivided Family) declaring that the bidder is a HUF and he is the Karta of the HUF. JV/Consortium not allowed.

Qualification Criteria: Existence of Bidding Entity: GST Certificate : Bidder must have a current / valid GST Certificate. Bidder shall upload the GST certificate. Bidder shall upload GST certificate along with the bid.

Eligibility Criteria : The Bidder's average annual turnover over the last three Financial Years (herein referred to as 'Eligible Period') preceding the Financial Year in which the tender has been published must be a minimum of Rs. 4.87 Crore. The bidder shall submit Certificate from a Chartered Accountant for Turnover of the Bidder for the stipulated financial years, based on audited balance sheets, as per 'Annexure 2: Financial Turnover of Bidder' of Standard Bid Document Part-I. Notes:- i. If the balance sheet for the immediately preceding financial year has not yet been audited, the same shall be certified by the CA in the above certificate, and in such a case the Financial Turnover for the fourth preceding year shall be mentioned in the CA certificate, and the same shall be considered for the eligibility criteria. ii. Unless otherwise stipulated in Bidding Document Part-II, if a bidder has been in existence for less than three years, the requirement of average annual turnover as per audited balance sheet shall be calculated by dividing the total turnover of the bidder during the eligible period by three. iii. For the purpose of Annual Turnover, only the revenue from operations shall be considered. Other incomes such as interest, dividend etc. are excluded from the annual turnover. iv. Credentials of affiliated companies like Parent / Holding Company, Strategic Business Unit, Group Company, Subsidiary / Associate Company, Sister Company etc. will not be taken into consideration.

Eligibility Criteria : The Bidder should have successfully completed / executed Similar Work (s) in last five Financial Years preceding the Financial Year in which the tender has been published, and current financial year (up to and including the date of publishing of this tender), hereinafter referred to as the relevant period, having value as under- a) At least one contract costing not less than Rs. 1.95 Cr. Or b) At least two contracts each costing not less than Rs. 1.22 Cr. Or c) At least three contracts each costing not less than Rs. 0.98 Cr.. Similar Work is defined as under: - "The bidder should furnish documentary evidence of similar work and successfully completed work report. Similar nature of project i.e. Supply of Software licenses (Perpetual/Subscription/ATS) & ITFMS (IT- Facility Management Services) / Supply of Software licenses (Perpetual/Subscription/ATS) / Supply of ITFMS (IT-Facility Management Services)" Conti......SNo. 7....

Eligibility Criteria : Continued from

S.No. 6... 1. The Bidder shall submit CA certificate as per 'Annexure 3: Past Performance Details of Bidder' of Standard Bid Document Part-I, detailing projects that meet the relevant Project Experience criteria. 2. Only those Contracts / Purchase orders / Work Orders etc. (hereinafter collectively referred to as Contract) shall be considered towards Project / Work Experience which have been issued by: - a. Any entity (Department / Organization / Autonomous body / PSU/ Local Body/ Authority etc.) wholly or partially owned by State / Central Government Or b. A Private sector organization which is listed in the National Stock Exchange (NSE) or Bombay Stock Exchange (BSE) in India < and> has an average annual Turnover of INR 500 Crore (revenue from operations) & above during last three (03) financial years preceding the year of publishing of tender. (Listing / Turnover of affiliated companies like Parent / Holding Company, Strategic Business Unit, Group Company, Subsidiary / Associate Company, Sister Company etc. will not be taken into consideration) 3. Only those Contract (s) shall be accepted as Project / Work experience wherein the contract (s) have been placed on the bidder directly by an entity belonging to one of the above categories. 4. In case the contract being presented is a composite contract (i.e. it contains items other than the ones defined in the qualification criteria as similar work), only such line items shall be considered which qualify as per the definition of similar work mentioned in the contract. In such cases the value of such line items shall be indicated by the bidder in the relevant Attachment to Annexure 3 of Standard Bid Document Part-I. If the value of contract / line items qualifying as per the definition of similar work is not mentioned separately in such composite contracts/ line items, such contracts / line items shall not be considered towards fulfilment of project / work experience. 5. In case the bid is submitted on behalf of a Joint Venture / Consortium, the project experience requirements are to be met by any one of the members of the Joint Venture / Consortium. For clarity, it is stated that the project experience requirement cannot be fulfilled by summation of project credentials of the individual members of the JV/ Consortium. 6. If the purchaser seeks any clarification related to relevant project / Work experience certificates submitted by the bidder, the bidder shall not be permitted to submit any new Contract / Purchase order/ Work order, whose details are not already provided in the original bid. Any such new Contract / Purchase order/ Work order shall not be considered. 7. In case the bidder submits credentials flowing out of a Rate / Running Contract/ Master Service Agreement etc., each supply order / purchase order shall be treated as a distinct contract. For clarity, it is stated that no two or more supply / purchase orders against the same rate / running contract / Master Service Agreement shall be clubbed for the purpose of fulfilment of this eligibility criteria.

8. Completed / Ongoing Works a. Completed Works: In case work is completed / executed during the relevant period, whether it started prior to the relevant period or within the relevant period, the contract value (original / amended) shall be considered for fulfillment of credentials. b. Ongoing Works: Ongoing works, i.e. the works which have not been completed before the end date of the relevant period shall not be considered towards fulfilment of this qualification criteria. Qualification Criteria: Relevant Project / Work Experience: Copies of Contracts : The Bidder shall submit Copies of Purchase Order (s) / Contract (s) / Work Order (s) (including all associated documents / Annexures) for all the projects/ works mentioned in the CA certificate. Bidders may please note that in case of non-submission of the copy of Purchase Order (s) / Contract (s) / Work Order (s), such contract may not be considered towards evaluation of the bidder w.r.t Project Experience criteria.

Qualification Criteria: Relevant Project / Work Experience: Copies of Completion Certificates : The Bidder shall submit copies of Satisfactory Completion Certificate(s)/ Performance Certificate (s) issued by the Purchaser / Consignee for all the projects mentioned in the CA certificate submitted. Bidders may please note that in case of non-submission of the copy of Completion Certificate(s)/ Performance Certificate (s), such contract may not be considered towards evaluation of the bidder w.r.t Project Experience criteria.

Qualification Criteria: Non- Blacklisting Declaration by Bidder : The Bidder shall submit a self- declaration of non-blacklisting as per 'Annexure 5: Declaration of Non-Blacklisting by Bidder' of Standard Bid Document Part-I. Note: - In case the bid is being submitted on behalf of a Joint Venture / Consortium, the lead member of the Joint Venture / Consortium has to fulfil this eligibility criteria.

Qualification Criteria: Non- Blacklisting Declaration by all OEMs : The Bidder shall submit a self- declaration of non-blacklisting of all the OEMs as per 'Annexure 10: Declaration of Non- Blacklisting for OEM' of Standard Bid Document Part-I.

Qualification Criteria: Land Border with India Compliance : The Bidder shall submit a self- declaration of compliance to Land Border clause of Standard Bid Document Part-I as per 'Annexure 7: Certificate from Bidder for Compliance to Govt. of India Order for Countries sharing Land Border with India' of Standard Bid Document Part-I.

Qualification Criteria: Make in India : The Bidder shall submit a self- certification of compliance to Make in India Policy as per 'Annexure 6: Self Certification by Bidder for Make in India' of Standard Bid Document Part-I.

Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

Scope of Work : The scope of work includes Procurement for the products and services listed in the Schedule of Requirement of Bid Document Part-II.