3021_07_E3

Amount

Annual maintenance contract of computer with UPS (19 Nos), Printers(20 Nos) and its peripherals including following services in the office of GE (MES) Pithoragarh:- (a) Installation of Intel antivirus software on all computers. Maint and providing updates for all computers once every 15 days. (b) Rectification of any software related problems.(c) Provision of standby items in event of failure of any component of computer printer & its peripherals amounting not more than Rs. 1000 (Rupees one thousand only). (d) Periodical preventive maintenance of equipment fortnightly. (e) Peripherals (Keyboard & Mouse) found to be faulty during the period of AMC will be replaced in toto. Note : -1. All stores required for cleaning /Servicing of parts / component will be covered by the repairs. 2. All type of oil & greases where required will be provided by the firm. 3. The unserviceable retrieve material including damage sell be of the property of the department and required by the department.4. Payment shall be made on successful completion of repairs when certified so by the inspecting authority after inspection & testing. 5. Pre- stamped bills in triplicate will be submitted to the paying authority after fulfilling condition. 6. Bill alongwith connected documents will be subject to pre audit by associate finance prior to releasing payment. 7. Supply order in original will be attached with the bill. 8. Maintenance period is one year from the date of placing order quarterly payment bill be made after completion report submitted by respective sec in charge Offr. 9. The firm will have to attend the office as and when required to check the system. 10. Chargeable Head - 1/495/03 TERMS & CONDITIONS (a) Breakdown calls shall be attended immediately on the same day. (b) Maintenance contract covers unscheduled calls in addition to periodical schedule fortnightly visit for preventive maintenance. (c) Breakdown intimated on phone if not attended within 24 hrs may be got attended from any other agency without any further notice and cost of repair shall be recovered from your dues with department. (d) The job work will be carried out at office of GE (MES) Pithoragarh. (e) Service Engineer / Rep of your company will visit fortnightly to GE (MES) office for checking / servicing of computer, failing which a penalty of 250/- per day per computer shall be levied and simultaneously contract shall be deemed cancelled. (f) Please note that the rep of firm shall report to BSO of this office periodically in case of emergent complaint. (g) Payment will be made in 12 equal instalments of accepted bid on monthly basis on the last date of the month. (h) AMC will be effective from 15 Feb 2020.

TAMANNA CUSTOMER RELETION CENTER

basant ballabh punetha

M/s Rana Enterprises