Bid for selection of an agency for providing Building engineering &Management services at SVP Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari Hospital, West Zone , Ahmedabad, Gujarat.

DATE OF TECHNICAL BID OPENING 17/04/2026 at 5pm IST

Online opening & Physical opening.

ESTIMATE 9,95,31,289.00 /-INR

TENDER FEE (through Demand Draft only in 12,000.00/-INR

favour of “AMC Medical Education Trust”

payable at Ahmedabad). Without tender Fee,

tender will be strictly rejected

Earnest Money Deposit (E.M.D.) - D.D. or Bank 9,95,315.00/-INR

Guarantee only E.M.D. through Demand Draft or

Bank guarantee in favour “AMC Medical

Education Trust” payable at Ahmedabad.

Without E.M.D, tender will be strictly rejected

Original Tender fee DD and EMD DD should be Ass. Manager Hospital/ AMC- MET,

sent to this address Ground floor, NHL Medical College (SVP

HOSPITAL Campus, Ellis bridge,

Additional information on project – Contact [email protected]

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

SR. NO. DESCRIPTION PAGE NO

VOLUME I - TECHNICAL BID

1. INVITATION TO BID 9 -

1.1 Abbreviations

1.2 Tender – Download, fee and submission

1.3 Additional information on project – Contact persons

1.4 Approved Bank to AMC

1.5 Two Bid System

1.6 Qualification requirements

1.7 Liability to employer/client for expenses incurred by bidder

1.8 Technical Bids Opening

2 FORM OF TENDER 13 –

2.2 Contract Data

3 INSTRUCTION TO BIDDERS 16 –

3.1 Introduction

3.2 Project Implementing Agency

3.3 Bidder Responsibilities On Selection And Contract Award And

3.4 Data / Assistance / Facilities To Be Made Available By AMC-MET

3.5 Information for online participation

3.6 Eligible Bidders

3.7 Steps ensuing bid submission

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.8 Bidder As Sub-Bidder

3.9 Assignment & Sub-Contracting

3.10 Clients Right

3.12 Site Visit

3.13 Cost Of Bidding

3.14 Pre-Bid Meeting

3.15 Amendment Of Bidding Documents

3.16 Language Of Bid

3.17 Documents Comprising The Bid

3.18 Attachments Expected From Bidder

3.19 Bid Validity

3.20 Earnest Money

3.21 Security Deposit

3.22 Format And Signing Of Bid

3.23 Sealing And Marking Of Bids

3.24 Deadline For Submission Of Bids

3.26 Modification And Withdrawal Of Bids

3.27 Opening of the Technical Bids by Employer

3.28 Preliminary Examination

3.29 Technical Evaluation

3.30 Contacting The Employer

3.31 Employer’s Right to Accept Any Bid to Reject Any / All Bids

3.32 Evaluation Of The Technical Bid

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.33 Opening Of Price Proposals/Bids

3.34 Process To Be Confidential

3.35 Clarification Of Price Proposals And Contacting The Employer

3.36 Preliminary Examination Of Priced Proposals And Determination

Of Responsiveness

3.37 Comparison Of Price Proposals

3.38 Award Criteria

3.39 Notification Of Award

3.40 Signing Of Contract

3.41 Corrupt Or Fraudulent Practices

4 GENERAL CONDITIONS OF CONTRACT 32 –

4.1 Definitions

4.2 Contract Agreement

4.3 Award Of License And Signing Of License Agreement

4.4 Employer’s Use Of Bidder’s Documents

4.5 Management Meetings

4.6 Unforeseeable Difficulties

4.7 Bidder's Equipment

4.8 Power, Water And Other Facilities

4.9 Right To Vary

4.10 Arbitration

4.11 Governing Laws

4.12 Constitution

4.13 Settlement Of Disputes

4.14 Addressing Complaints

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

4.15 Force Majeure

4.16 Completion Of The Contract

4.18 Use And Care Of Site

4.19 Documentation To Be Maintained/ Work Done Records

4.20 Conditions Of Work

4.21 Safety & Security

4.23 Taxes, Labour Laws And Other Regulations

4.26 Misconduct And Indemnification

5 SPECIAL CONDITIONS OF CONTRACT 43 –

5.1 Introduction

5.2 Sublet/Transfer

5.3 Transportation Charges

5.4 Binding Instructions

5.5 Safety Measures

5.6 Ambiguity In Tender

5.7 Godown And Storage Space

5.8 Changes And Suggestions

5.9 Registration Under EPF

5.10 Intimation To Bidders

5.11 Period Of Contract

5.12 Vacation Of Premises

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

5.13 Quantum Of Work

5.14 Services For Special Occasion

5.15 Interpretation

6 PAYMENT TERMS 46 -

6.1 Payment Of Bills

6.3 Prices, Taxes, Duties

7 QUALIFICATION CRITERIA AND EVALUATION PROCEDURE 49 -

7.1 Assessment Of Bids

7.2 Preliminary Screening

7.3 Detailed Assessment

7.4 Financial Capacity

VOLUME II–OUTSOURSING OF BUILDING ENGINEERING

MANAGEMNET SERVICES

8 ABOUT SVP HOSPITAL 71 -

8.1 Stacker Diagram Of SVP Hospital

8.2 Area Wise Details For Each Building And Floor

8.3 Architectural Character Of The SVP Hospital

8.4 Functional And Facilities Brief Of SVP Hospital

8.5 Coverage Of Departments

9 ENVISAGED STRUCTURE OF ALL OUTSOURCED NON-

CLINICAL MANAGED SERVICES (NCMS)

VOLUME III–BUILDING ENGINEERING MANAGEMNET

SERVICES RFP DETAILS

10 QUALIFICATION OF THE BIDDER

11 DURATION OF THE CONTRACT

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

12 SCOPE OF THE BIDDER 85 -

12.1 Existing Contracts With Vendors

13 STAFFING REQUIREMENTS 98 -

14 Staffing plan

15 Job Specification

16 INFRASTRUCTURE

17 SHIFT TIMINGS (EXPECTED/INDICATIVE)

18 LIST OF QUALITY RECORDS EXPECTED

19 QUALITY OF SERVICE – MONITORING

20 PRICE BID TEMPLATE 110 -

21 Price Bid Evaluation

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

VOLUME I – TECHNICAL BID

SR. NO. DESCRIPTION REMARKS

1. INVITATION TO BID

2. FORM OF TENDER

3. INSTRUCTION TO BIDDERS

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

1. INVITATION TO BID:

Sub: Bid for selection of an agency for providing Building engineering &Management

services at SVP Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing

College and Hostel, Nagari Hospital, West Zone , Ahmedabad, Gujarat.

Online bids are invited from bidders having experience in managing facilities of corporate broad

and multi-specialty hospitals (offering super-specialties), institutional buildings or convention

 The objective of this contract is for complete up keep of facilities at SVP Hospital, NHL

Medical College and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari

Hospital, West Zone , Ahmedabad, Gujarat to the best possible standards.

 Brief about the scope of work are enclosed in this document.

 The bidder is expected to bid for the services described in the document.

 The selected bidder shall make available staff as required in the scope of the services.

1.1 ABBREVIATIONS:

 EMD – Earnest Money Deposit

 JCI – Joint Commission International

 NABH – National Accreditation Board for Hospitals

 LEED – Leadership in Energy and Environmental Design

 NCMS – Non-Clinical Managed Services

 Employer – Refers to AMC-MET (Ahmedabad Municipal corporation – Medical Education

 SVP – Sardar Vallabhbhai Patel hospital (run by AMC-MET)

 SLA – Service Level Agreement.

 TM – TRANSITION MANAGEMENT CONSULTANT HIRED BY AMC-MET.

1.2 TENDER – DOWNLOAD, FEE AND SUBMISSION:

Tender Document can be downloaded up to 16/04/2026 at 4pm IST from

https://tender.nprocure.com.

TENDER FEE (through Demand Draft 12,000/-INR

only in favourof “AMC Medical

Education Trust” payable at

Ahmedabad). Without tender Fee,

tender will be strictly rejected – This is

Earnest Money Deposit (E.M.D.) - 9,95,315.00/- INR

D.D. or Bank Guarantee only E.M.D.

through Demand Draft or Bank

guarantee in favour “AMC Medical

Education Trust”payable at

Ahmedabad. Without E.M.D, tender will

be strictly rejected

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

Demand draft for EMD and tender fees as per above table shall be submitted by the bidder in

electronic format only through online (by scanning) while up loading the bid for the service. This

submission shall mean that EMD and tender fees are received, accordingly offer of those shall be

opened whose EMD and tender fees received scan copy is by electronically. However, for the

purpose of realization of DD, Bidder shall send the DD in original through Courier only so as to

reach to the Ass. Manager Hospitals, AMC- MET, Ahmedabad, on or before 17/04/2026 at 4 pm

IST (before online Technical Bid submission) along with the physical copy of the bid response

document. Bidder has to submit the entire Technical Bid ONLY in hard copy which includes the

qualification documents mandatory to qualify in separate envelop on or before the online

submission date and time. The location to submit the hard copies is given below:

 AMC-MET Representative, Ground floor, NHL Medical Collage (SVP HOSPITAL Campus), Ellis

bridge, Ahmedabad – 380006, Gujarat, India

1.3 ADDITIONAL INFORMATION ON PROJECT – CONTACT PERSONS:

In case the Bidders need any further information about the project or desire to inspect any other

document related to the project or want to visit the site they are requested to put the details at

the time of pre-bid meeting for its clarification. The email which should be contacted regarding

this is : [email protected]

1.4 APPROVED BANK TO AMC:

LIST OF BANKS FOR TENDER FEE, EARNEST MONEY DEPOSIT (E.M.D.), SECURITY DEPOSIT

AND PERFORMANCE GUARANTEE.

 Tender Fee must be in form of Demand Draft of following banks only

 Earnest Money Deposit / Security Deposit /Performance guarantee shall be in form of

Demand Draft or Bank Guarantee of following banks only as per Annexure- I,

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

(AS PER AMC ACCOUNT DEPT. CIR. NO.6 – નાણા-ખાȱ સરɉ-લરન.:- ૦૬

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

CONDITIONS: In case of bank guarantee, it should be from branch at Ahmedabad of the

above mentioned banks or it should be extendable and en cashable from the Ahmedabad

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

1.5 TWO BID SYSTEM:

Bidders are requested to submit Technical and price/financial bid in two separate forms -

technical bid through hard copy with two Sets One Original and one duplicate as well as online

and financial through online only. Bidder shall be shortlisted on basis of statement of qualification

and experience in handling similar nature and size of work as per qualification requirement

(section 11 of this document).

1.6 QUALIFICATION REQUIREMENTS:

Please refer section 11 of this document in volume III. Qualification requirements specifying

financial capacity, technical, minimum acceptable levels with regards to Bidders experience in

relevant works and other related factors will be evaluated first and only those bidders who

successfully qualify as per the qualification criteria will be considered for further evaluation.

Technical Proposal, which is not considered substantially responsive, will be rejected. Based on

technical evaluation, online price bids shall be opened for further evaluation. The Technical Bid

response/proposal should be uploaded online as well as submitted in hardbound copy (one

original and one duplicate),

1.7 LIABILITY TO EMPLOYER/CLIENT FOR EXPENSES INCURRED BY BIDDER:

The employer shall not be responsible for any costs or expenses incurred by the bidders about

the preparation and delivery of bids, including costs and expenses related to visits to the sites,

preparation or attending pre-bid meeting etc.

1.8 TECHNICAL BIDS OPENING:

Technical Bids will be opened online and evaluation of the technical bid documents will be done

through the hard copy submitted by the bidder.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

2 FORM OF TENDER:

2.1 PHILOSOPHY:

The Tender process is aimed at selecting suitable Bidders only. The work will be awarded to a

responsive bidder whom the Evaluation Committee finds suitable after elaborate screening

2.2 CONTRACT DATA:

Important contract data is summarized as under:

2.2.1 NAME OF WORK Managing Building engineering & Management Services

for SVP Hospital, NHL Medical College and Hostel,

Physiotherapy College, Nursing College and Hostel, Nagari

Hospital, West Zone , Ahmedabad, Gujarat

2.2.2 SOURCE OF FUNDS AMC-MET

2.2.3 SECURITY DEPOSIT Total of 5% of estimated value in the Form of DD Plus the

applicable taxes in favor of ”AMC Medical Education

Trust” payable at Ahmedabad or Bank Guarantee from

banks mentioned in section 1.4 only with requisite

amount contract paper within 3 days from issuance of

work order. The Security Deposit shall be valid up to

days after completion of the contract agreement and will

be released after successful and satisfactory completion

2.2.4 PERFORMANCE Not Applicable

2.2.5 CONTRACT PERIOD The duration of the contract is 3 years. Renewable on

annual basis depending on the performance of the bidder.

2.2.6 ISSUE OF TENDER The tender can be downloaded from organization’s

website http://www.tender.nprocure.com upto

2.2.7 SUBMISSION OF Up to 4:00 PM on 16/04/2026, strictly on

TENDER ONLINE the website https://tender.nprocure.com/

Pl. Note that this is the e-tendering process through

the e-tendering mechanism. Necessary electronic keys

(digital signature certificates) are required for online

submission of the tenders. For more details, please

contact on [email protected] or visit

(n)Code Solutions (A Division of GNFC Ltd.)

301, GNFC Info Tower, Bodakdev,

Ahmedabad - 380054. India

Sales: 079- 4000

Support : 079- 4000

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

2.2.8 SITE VISITS Prospective bidders may visit the site before bidding

for this tender (except already visited) and have to

ask for the certificate of visit from us which is to be

submitted along with the bid documents. Site visits can

happen between 11 am IST and 5pm IST ONLY upto

2.2.9 PRE-BID MEETING NA

2.2.10 OPENING OF Part-1: Technical bid online opening: 17/04/2026, 5pm

Part-2: The Price Bid of the technically qualified bidders

shall be opened at a later stage.

Address for physical opening: At Ass. Manager Office,

G.F, NHL Medical College, Ellis bridge, Ahmedabad -

380006, Gujarat, India

2.2.11 PRESENTATION OF No presentation applicable. If needed, the bidders will be

METHODOLOGY AND informed. Methodology & work plan should be present in

WORK PLAN detail in the technical bid response document of the

2.2.12 BID VALIDITY One Eighty (180) Days from the opening of tender

Document–Price Bid.

2.2.13 Last Date- Time and Place 17/04/2026, 4.00 pm IST At the Ass. Manager Ground

of submission of Technical floor, NHL Medical College (SVP HOSPITAL Campus), Ellis

Bid and blank price bid of bridge, Ahmedabad - 380006, Gujarat, India

Tender in Physical form

2.2.14 In sealed envelope in (One Original + One Xerox copy)

Mode of sending Physical

copies by Registered Post A.D. or Courier only.

tender documents -

Note: Price bid submission will be through online mode

2.2.15 Description Essential to a) Name of Company--------------------

be made on each sealed b) Name of Work/Service bid for -----------------

envelop c) Tender No. -------------

2.2.16 Mode of Quoting Rates in

As per format available in price bid section online

Schedule of Rates/BOQ

2.2.17 As per conditions specified in volume II and individual bid

Liquidated damages /

document of services

2.2.18 Date of Commencement of

10 days From Receiving date of Work Order

2.2.19 Applicable as per section 6.2 for all manpower rates

Price Escalation finalized between employer and selected bidder at the

time of signing the agreement.

2.2.20 Solvency Certificate The bidder must possess solvency certificate of value of

1,99,06,258.00/- INR from Nationalized / Scheduled

Bank only and as per AMC norms. Solvency Certificate

should not be prior to Six Months from last date of

submission of tender and valid on the last date of

2.2.21 Site Conditions/Due The Bidder shall have to make himself acquainted with all

diligence conditions and situations pertaining to site. The rates

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

quoted and with all conditions and situations pertaining

to site. The rates quoted by bidder shall take into account

all site factors and no extra cost shall be payable on any

account especially on the plea that the bidder was not

aware of any particular situation or condition.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3. INSTRUCTION TO BIDDERS:

S.NO DESCRIPTION

B Bidding documents

C Preparation of bids

D Submission of bids

E Technical and financial bid opening and evaluation

F Award of contract

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.1 INTRODUCTION:

The Bid has been structured into 3 parts:

a) FIRST PART OF THE BID (THIS DOCUMENT) –

• Contains details about the bidding process, bidding documents, pre-requisites, evaluation of

bids apart from contact details of important client/customer personnel.

• Contains the different forms that need to be filled up potential bidders during the time of

submission/evaluation/selection.

• Is the base document upon which other documents are to be referred.

a) Contains complete details about the hospitals, its facilities and scope of services that are to be

VOLUME III –DETAILS OUT THE BUILDING ENGINEERING & FACILITIESMANAGEMENT

a) This part of the bid contains detailed RFP for the function that is to be outsourced.

The bidder is expected to understand the first part of the bid in detail (Volume I) before going

through the second part of the bid (Volume II) and the subsequent volume.

3.2 PROJECT IMPLEMENTING AGENCY:

The “AMC – Medical Education Trust” which has been set up as a Medical Education Trust (herein

after known as “Employer” or AMC-MET) shall be the Owner/Employer/Client. AMC-MET shall

appoint their official for monitoring and third-party inspections. The observations and

instructions issued by the official shall be binding to Bidder.

3.3 BIDDER RESPONSIBILITIES ON SELECTION AND CONTRACT AWARD AND EXECUTION:

3.3.1 The bidder shall visit and study the site situation, interact with employer, check-up the

various elements of the works proposed, then make his own judgment regarding his scope

other related conditions, site condition, etc. before finalizing bid.

3.3.2 The employer assures all participants for the contract that adequate financial resources are

available to cover the financial requirements and funds are available to meet the

disbursement needs of the work contracts in accordance with the provisions of tender

3.3.3 The bidder may provide a detailed staffing schedule proposed by him to cover all

categories of staff with their duties & duty places, responsibilities, qualification, experience

and abide with minimum wages fixed by Statutory Bodies for salaries (at various stages)

etc. The indicated staff shall be regularly reviewed and checked at site during execution.

Any new staff introduced into the services will have to be checked and vetted by the

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

employer before their induction into operations. Non-adherence shall not be permitted.

The staffing schedule can be submitted by the selected bidder at the time of signing of

3.3.4 bidders are to be completed and returned to the Employer in accordance with these

Instructions to Bidders with duly stamped and signed on each page including

Addendum/corrigendum.

3.3.5 Throughout these bid documents the term “Bid”, ”RFP” and “Tender” and their derivatives

Bidder/Tenderer, Bid/Tendered, bidding/tendering, etc. are synonymous, the word

“month” means a calendar month and the word “year” means a calendar year.

3.3.6 Obtaining and maintaining all statutory permission required to be obtained from Central,

State or Local statutory authorities for the day-to-day activities, if applicable, related to the

execution of the works shall be the responsibility of the Bidder. The employer shall provide

the required authorization and assistance to obtain approvals. The documentation and

other requirement for obtaining such approvals shall have to be done by the Bidder at his

3.3.7 ONE BID PER BIDDER:

o Even though the Applicants meet the required criteria, they are subject to be disqualified if

Applicant or any of its constituent partner/s, director/s have: - Made misleading or false

representation in the forms, statements, and attachments submitted; or - Been debarred or

terminated or blacklisted by Central Government organization / State Govt. organization /

AMC / Any Municipal Corporation / ULBs etc. (Urban Local Bodies)-

o If, any of the directors, partners or the proprietor has a criminal history or has been

convicted by any court of law for any of the offenses under any Indian laws.

o If, any criminal proceeding is pending in any court of law in India against any of the

Directors, partners or a proprietor and if any such proceeding culminates into conviction.

3.3.8 RESPONSIBILITY OF THE BIDDER:

The bidder shall be fully responsible for site review and works conforming to standards as

per detailed scope of work furnished in this bid document. The bidder shall be responsible

for following over and above for staffing, coordinating and managing all works detailed out

in volume III of this document.

(a) The bidder must bear in mind that if selected for the award of contract he shall

ensure that in any case, no damage is caused to the design value & environment while

executing the work.

(b) To deploy the technical and skilled manpower AS PER BOQ in all technical, legal and

commercial aspects in best interest of Hospital / AMC-MET /AMC.

(c) To execute the repairing works and any new works if required as per original

infrastructure’s design in co-ordination with Principal Architect and AMC-MET.

(d) To maintain all the records of all original engineering infrastructure’s design

RELATED TENDERS submitted or to be submitted by consultant, DLP related all the

clauses & tender completed or running & proposed tender data, preventive and

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

periodically maintenance schedule, manpower deployed by various agency’s data,

diff. kind of registers in hard and soft format as and when required by HOPSITAL

/AMC-MET/AMC, Various items STOCKS, INVENTRY, every agencies performance

data, evaluation of various agency’s performance w.r.t. time decided i.e. max. time

mentioned in tender, preparations & recommendation of various engineering

tenders/ARC, QUOTATIONS, rate justifications, Execution and Billing with Quality

and quantity verifications, Billing certifications, PRE-AUDIT and any other

compliances on billing and works, penalty recommendations, other agencies rate and

extra rate recommendation in case of non-performance of any agencies etc.

(e) To co-ordinate with SVP Hospital, NHL Medical College and Hostel, Physiotherapy

College, Nursing College and Hostel, Nagari Hospital’s Deputed Designated Authority

/ AMC MET / AMC’s various dept. head in case of any ambiguity if required to put up

the same matter in knowledge or approval from Secretary (AMC-MET) / Chairman

(AMC-MET) in the best technical, legal and commercial interest of SVP Hospital /

3.4 DATA / ASSISTANCE / FACILITIES TO BE MADE AVAILABLE BY AMC-MET:

The Employer or its authorized officer shall enter in to agreements with the successful bidder

based on the Contract finalized at the bidding stage. The bidder must quote for all the works

relevant to the Scope of the Works, without any exceptions.

The Employer shall provide access to the successful bidder throughout the period of the

agreement, basic information about the project to assist the successful bidder in the execution

3.5 INFORMATION FOR ONLINE PARTICIPATION:

PROCEDURE TO GET REGISTRATION FOR ONLINE BIDDING and CONTACT NUMBERS OF

(n) Procurement TEAM:

Internet site address for e-Tendering activities will be https://amc.nprocure.com.

Interested bidders can view detailed tender notice and download tender documents from the

above mentioned website.

Bidders who wish to participate in online tender have to register with the website through

the “New User Registration” link provided on the home page. Bidder will create login id &

password on their own in registration process.

Bidders who wish to participate in this tender need to procure Digital Certificate as per

Information Technology Act-2000 using that they can digitally sign their electronic bids.

Bidders can procure the same from any of the CCA approved certifying agencies, or they may

contact (n) code Solution at below mentioned address and they will assist them in procuring

the same. Bidders who already have a valid Digital Certificate need not to procure the same. In

case bidders need any clarification regarding online participation, they can contact:

M/S (n) code Solution301, G.N.F.C. Info Tower,

Near Grand Bhagwati Hotel,

Ahmedabad 380015, India.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

E-Mail:URL: https://amc.nprocure.com.

Bidders who wish to participate in Tender need to fill data in predefined forms of tender fee,

EMD, experience details and Price bid only.

Bidder should upload scan copies of reference documents in support of their eligibility of the bid.

After filling data in predefined forms bidders need to click on final submission link to submit their

encrypted bid. Bidder should also submit Document Fees, EMD, Technical bid document &

Reference Documents in hard copy to the department.

3.6 ELIGIBLE BIDDERS:

3.6.1 After the bids have been received as per terms and conditions, the bids, which do not

contain prescribed amount of EMD, unopened for which no objection shall be entertained.

Those bids, which fulfill the criteria, shall be opened.

3.6.2 All recipients of the bid documents for the purposes of submitting a bid shall treat the

contents of this document as private and confidential.

3.6.3 Employer reserves the right to accept or reject any or all bids without assigning any reason

3.7 STEPS ENSUING BID SUBMISSION:

3.7.1 Bidder’s price bid shall be evaluated, accepted and decided by the Employer for award of

3.7.2 The bidder shall provide a valid and specified Tender Fee & EMD to Employer.

3.7.3 Bidders must submit the documentary proof in support of meeting the qualification criteria

in the beginning of the response document (completely in one section) after the statutory

documentation. Simple undertaking by the bidder for any item of the criteria shall not

suffice the purpose.

3.8 BIDDER AS SUB-BIDDER:

A bidder shall not be a sub-bidder of another bidder at the bidding stage or later.

3.9 ASSIGNMENT & SUB-CONTRACTING:

The selected bidder shall not sub-contract the work (in scope of services). The selected bidder

cannot enter into a partnership with any of the other bidders who have applied for the tender

or with any other firm after the submission of the bid.

3.10 CLIENTS RIGHT:

3.10.1 AMC-MET reserves its right to call for clarifications/original of the supporting document for

verification, as deemed fit and to cross check for any details as furnished by the Bidder(s)

from past-executed projects/clients/consultants etc. Bidder(s) shall have no objection

whatsoever in this regard.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.10.2 All the details/documents submitted along with Bid and which have been considered for

evaluation and the minimum from Bidder shall remain valid and in case of successful Bidder,

such commitments may form part of Contract Document.

The successful bidder shall be required to give satisfactory assurance of its ability and

intention to complete the works pursuant to give the Contract, within the time set forth

therein and per the terms, conditions and specifications of contract.

3.12 SITE VISIT:

3.12.1 Bidder is advised to depute a suitable team to visit the site to fully understand the job and

ascertain the difficulties that may be encountered during execution of works and for

obtaining all information for himself on his own responsibility that may be necessary for

preparing the bid and entering into Contract. The site visits shall be entirely at bidder’s own

3.12.2 For the purpose of the visit, the interested bidder may contact AMC-MET.

3.12.3 The bidders and any of his personnel or agents shall be granted permission by the

Employer to enter upon his premises and lands for the purpose of such visit, additional

surveys and investigation if he proposes to do etc. but only upon the explicit condition that

the bidder, his personnel or agents, shall release and indemnify the Employer and his

Personnel and agents from and against all liability in respect thereof and shall be

responsible for personal injury (whether fatal or otherwise), loss of or damage to property

and any other loss, damage, costs and expenses however caused, which but for the exercise

of such permission would not have arisen.

3.12.4 Selected bidder and Selected bidder’s agents and representatives should have visited,

inspected and should be familiar with the Site and its physical condition and should be

familiar with the local and other conditions which may be material to Selected bidder’s

performance of its obligations.

3.12.5 Bidders must visit the site before bidding and to ask the Employer for the certificate of visit,

which is to be submitted along with bid document. (If already visited and received the

certificate from organization, the same will be considered.)

3.13 COST OF BIDDING:

The bidder shall bear all costs associated with the preparation and submission of his bid

and the Employer will in no case be responsible or liable for those costs, regardless of the

conduct or outcome of the bidding process.

A. THE BIDDING DOCUMENTS:

The details of work, bidding procedure, contract terms are prescribed in the bidding

documents. The Bidding documents include the following volumes, together with any

Amendments/Addenda there to which may be issued in accordance with this Clause.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

1 Invitation to Bid

2 Form of tender & contract data

3 Instruction to bidders

1 General conditions of contract

2 Special conditions of contract

3 Payment terms

2 Qualification criteria and evaluation procedure

3 Qualification datasheets

All the pro forma attached with the document shall be filled in by the bidder.

 The bidder is expected to examine carefully the Bidding Documents, including all instructions,

forms, terms, conditions, Annexure, Appendix etc. as given in Bid document. There shall be a

presumption on the part of the Employer, that the bidder has readout all the documents in the

entirety and the Tender offer has been made and presented accordingly.

 For completing all forms, schedules, etc., the bidders shall use only the forms etc. provided in

the bidding documents.

 It is expected that the qualification criteria related documentation/proof shall be

submitted in a separate section (with proper indexations) at the beginning of the

technical response document.

 Similarly, the filled up forms expected out of the bidder shall be submitted in a separate

section (with proper indexation) after the qualification criteria related documentation (above

 Any data/proofs submitted by the bidder for consideration towards their

performance/technical evaluation should be submitted separately after the above section

(filled up forms/annexure) with clear cut indexation and affidavits (as and if required) dually

signed and stamped.

3.14 PRE-BID MEETING:

A prospective bidder requiring any clarification of the bidding documents may notify the

Employer by Mail at the Employer's email address indicated in the Invitation for Bid. The

Employer will respond to any request for clarification which he receives prior to holding of

Pre-Bid Meeting.

3.14.1 The purpose of the pre-bid meeting shall be to clarify issues and to answer questions on any

matter that may have been raised by the prospective bidders and received by the employer’s

3.14.2 Any modification of the bid document, which may become necessary as a result of the bid

queries, will be made by the Employer exclusively through the issue of an Addendum pursuant

to relevant clause.

3.14.3 Any queries related to technical bids should be sent to [email protected].

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.14.4 No queries shall be entertained nor responded to, if the queries come after 24 hours of the pre-

bid meeting closing time.

3.15 AMENDMENT OF BIDDING DOCUMENTS:

3.15.1 At any time prior to the deadline for submission of bids, the Employer may, for any reason,

whether at its own initiative or in response to a clarification requested by a prospective

bidder, modify the Bidding Documents by amendment/addendum.

3.15.2 The amendment/addendum shall be part of the Bidding Documents pursuant to relevant

Clause and shall be sent by the Employer in writing by mail followed by copies by mail to all

bidders who have received the Bidding Documents and shall be binding on them. (The bidder

must refer any amendment/addendum before 24 hours of tender closing time).

3.15.3 The bidders shall duly sign and return the amendments/addenda along with their Bids,

which shall form part of their Bids and there after shall become an integral part of the

3.15.4 To afford prospective bidders reasonable time in which to take the amendment/addenda

into account in preparing their bids, the Employer may, at its discretion, extend the deadline

for the submission of bids.

B. PREPRATION OF BIDS:

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.16 LANGUAGE OF BID:

The bid prepared by the bidder and all correspondence and documents relating to the bid

exchanged by the bidder and the Employer shall be written in the English language.

Supporting documents and printed literature furnished by the bidder may be written in

passages in English. Failure to comply with this condition may disqualify a bid. For purposes

of interpretation of the bid, the English translation shall govern. Information given by the

bidder in a language other than English can be inadvertently missed by the employer during

the evaluation and this might lead to disqualification of the bidder – hence the bidder is

expected to provide all information in English only.

3.17 DOCUMENTS COMPRISING THE BID:

• The bid prepared by the bidder shall comprise the following documents:

(a) Tender Fee and EMD (Physical as well as scanned copy online).

(b) Technical Bid (Physical Submission of forms only sufficing the requirement and supporting

(c) Price Bid (Online only) – Shall also comprised all annexures/ cost break up, as mentioned.

The Single Envelope containing documents (a) & (b) as mentioned above should reach AMC-

MET office in physical type on or before 17/04/2026 up to 4:00 pm IST.

3.18 ATTACHMENTS EXPECTED FROM BIDDER:

(a) Tender fee and Earnest Money Deposit: Furnished in accordance with relevant clause of

(b) Power of Attorney: a power of Attorney authorized by a Notary Public, indicating that the

person(s) signing the bid has the authority to sign the bid and thus that the bid is binding

upon the bidder during the full period of its validity

(c) Bidder’s Eligibility and Qualifications:

Details of any significant changes in the bidder’s management or financial position since

furnishing information when applying for (Failure to disclose such changes, if revealed later,

may render the Tender liable to be treated as “Non-responsive” at the Bidder’s risk and cost.)

(d) The list of technical documents expected to be submitted by bidders are detailed in “Volume

III” as part of this document.

3.19 BID VALIDITY:

Bid submitted by bidder shall remain valid for a period of 180 days from the date of opening

of offer (price bid). Bidder shall not be entitled during this period (after technical bid

submission) to revoke or vary the content of Bid or any term thereof. In such case of making

any variation subsequent to submission of bid at their own, the offer shall be treated as

“REJECTED” and EMD shall be forfeited without any reference to the Bidder.

3.20 EARNEST MONEY:

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.20.1 Earnest Money Deposit shall be as per section 1.2 of this document. If the EMD is drawn in the

form of a bank guarantee, the bidder can use their own bank guarantee format as long as it is

irrevocable & unconditional.

3.20.2 The bid security shall be in the form of a demand draft as per the clause no

3.20.3 When contract for the work is finalized with a successful bidder, the EMD of the remaining

unsuccessful bidders shall be returned not later than thirty (30) days from the date of issue of

work order to the successful bidder.

3.20.4 The Bid security maybe fortified

• If the bidder withdraws the Bid after its opening during the period of Bid validity

• If the Bidder does not accept the correction of the bid price

• In the case of a successful bidder, if the bidder fails within the specified time limit to Sign

the agreement and submit the required performance securities.

3.21 SECURITY DEPOSIT:

Refer section 2.2.6 of volume I of this document for details.

3.22 FORMAT AND SIGNING OF BID:

3.22.1 The Bidder shall prepare and submit Volume-I, Volume-II and Volume-III(except price bid) in

original hard copy with sign and stamp on each page.

3.22.2 The bid shall be typed or written in indelible ink and shall be signed and dated by the bidder

or a person or persons duly authorized to sign on behalf of the bidder with his valid stamp or

seal. Such authorization shall be indicated by written Power of Attorney accompanying the

bid. The person or persons signing the bid shall initial all pages of the bid where entries or

amendments have been made. The name and position held by each person signing must be

typed or printed below the signature.

3.22.3 The bid shall contain no alterations, interlineations, erasures or overwriting except those as

necessary to correct errors made by the bidder, in case of occurrence such corrections shall

initialed by the person or persons signing the bid.

3.22.4 The bid shall be filled only by the bidders (s) in whose name(s) the Bid documents have been

issued. No bidder shall participate in the bid of another for the contract in any relation

3.22.5 If the bid is made by a limited company or a limited corporation, it shall be signed by a duly

authorized person holding a Power of Attorney for signing the bid in which case a certified

copy of the power of attorney shall accompany the Bid.

3.22.6 All pages of the bid, except for unimpeded printed literature, shall be initiated by the

person(s) signing the bid.

3.22.7 All witnesses and sureties shall be persons of status and probity and their full names,

occupations and addresses shall be stated below their signatures.

3.22.8 All signatures in the Bidding Documents shall be dated.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

C. SUBMISSION OF BIDS:

3.23 SEALING AND MARKING OF BIDS:

The Bid shall be marked and sealed in single envelope with name of work as follows:

Containing Technical Bid, Price Bid and EMD for BID FOR SELECTION OF AN AGENCY FOR

BUILDING ENGINEERING & MANAGEMENT SERVICES AT SVP Hospital, NHL Medical College

and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari Hospital, West Zone,

Ahmedabad, Gujarat, AHMEDABAD, GUJARAT.

3.23.1 There will be 3 envelopes that the bidder will need to submit:

o First envelope – Will contain the EMD and the Tender fee

o Second envelope – Will contain the technical bid (volume I, II and III except price bid)

including the technical response, experience, client references, SOPs, organization

o Third envelope – Will contain the first and the second envelope

3.23.2 Each of the above envelopes shall be sealed.

3.23.3 No bid shall be accepted unless it is properly sealed and marked as instructed above. Bidders

shall not be allowed to fill in or seal their Bids at the Employer’s office.

3.23.4 If the packet and the envelope are not sealed with wax and marked as instructed above, the

Employer shall assume no responsibility for the misplacement or premature opening of the

bid submitted. A Bid opened prematurely due to this cause shall be rejected by the Employer

and returned to the Bidder.

3.23.5 Detailed complete bids in the form indicted in relevant clause above received prior to the

closing time and date of the bids shall be taken as valid.

3.24 DEADLINE FOR SUBMISSION OF BIDS:

3.24.1 The bids must be received by the Employer at the address as specified in relevant clause not

later than the time and date as specified under the Contract data.

3.24.2 The Employer may, at its discretion, extend the deadline for the submission of bids by

amending the Bidding Documents in accordance with relevant clause, in which case all rights

and obligations of the Employer and bidders previously subject to the original deadline shall

thereafter be subject to the deadline as extended.

3.25 LATE BIDS:

3.25.1 Any bid received by the Employer after the deadline of submission of bids prescribed in

clause 2.2.10 will be returned unopened to the bidder.

3.26 MODIFICATION AND WITHDRAWAL OF BIDS:

3.26.1 The bidder may modify or withdraw its bid after the bid submission, provided that written

notice of the modification or withdrawal is received by the Employer prior to the deadline

prescribed for submission of bids.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.26.2 No bid shall be modified subsequent to the deadline for submission of bids.

3.26.3 Withdrawal or Modification of a bid between dead line for submission of bids and the

expiration of the original period of bid validity specified in bid form may result in forfeiture

3.27 OPENING OF THE TECHNICAL BIDS BY EMPLOYER:

3.27.1 First of all, envelope containing Tender Fee & EMD amounts as per section 1.2 of this

document in separate form of DD drawn as per details in Contract Details section in favor

of AMC-Medical Education Trust, Ahmedabad, shall be opened. Technical proposal not

containing the EMD and Tender fee will be out rightly rejected.

3.27.2 If envelope doesn’t contain above DDs, the offer shall not be considered valid and shall

stand rejected and other envelopes shall not be opened and shall be sent back to the

address mentioned in the bid envelope.

3.27.3 The Employer will open Bids online. Bidders are not expected to participate during the

opening of the bids and presence is not required.

3.28 PRELIMINARY EXAMINATION:

3.28.1 The documents pertaining to the bidders which show proof of having passed the

qualification criteria as per section 11 for participating in this bid shall be examined first.

3.28.2 Only those bidders, who have qualified for the bid shall be eligible for further

participation in the bid. Initially, only technical data of such qualified bidders shall be

3.28.3 The Employer shall then examine the bids to determine whether they are complete and

satisfy the requirements of the Instructions to Bidders, whether required sureties have

been furnished, whether the documents have been properly signed, and whether the bids

are generally in order.

3.28.4 Prior to the detailed evaluation, pursuant to relevant clause, the Employer shall determine

the substantial responsiveness of each bid to the Bidding Documents. A substantially

responsive bid is one, which conforms to the terms, conditions, and specifications of the

Bidding Documents without material deviation or reservation. A material deviation or

reservation is one which affects in any substantial way the scope, quality or performance

of the Works, or which limits in any substantial way, inconsistent with the Bidding

Documents, the Employer’s rights or the Bidder’s obligations under the Contract, and the

rectification of which deviation or reservation would affect unfairly the competitive

position of other bidders presenting substantially responsive Bids.

3.28.5 A bid determined as substantially non-responsive shall be rejected by the Employer and

cannot subsequently be made responsive by the bidder by correction of the

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.28.6 The Bidder, whose Technical Bids are received and opened, shall be further short listed

after undertaking detailed technical evaluation exercise.

3.28.7 At the end of technical evaluation and the Bids shall be classified as technically

responsive and technically non-responsive depending on the criteria for evaluation as

given in the document. A Bidder may be qualified /rejected for the services going to be

3.29 TECHNICAL EVALUATION

The Employer will carry out a detailed evaluation of the bids previously determined to be

substantially responsive in order to determine whether the technical aspects are in accordance

with the requirements set forth in the Bid Documents. The data called for the detailed

evaluation is given in relevant clause in order to reach such a determination, the Employer will

examine and compare the technical aspects of the Bids on the basis of the information supplied

by the Bidders, taking into account the following factors;

a. Overall completeness and compliance with the Employer’s requirements; deviations from

the Employer’s Requirements to the Bid and those deviations not so identified; That bid,

which does not meet minimum acceptable standards of completeness; consistency and

detail will be rejected for non-responsiveness.

b. Any other relevant factors, if any, listed in the Bid Data Sheet, or that the Employer deems

necessary or prudent to take into consideration.

3.30 CONTACTING THE EMPLOYER:

3.30.1 Subject to this clause, no bidder shall contact the Employer on any matter relating to its bid,

from the time of the bid opening to the time the Contract is awarded.

3.30.2 Any effort by a bidder to influence the Employer in the Employer’s decisions in respect of bid

evaluation or Contract award shall result in the rejection of that bidder’s bid.

3.31 EMPLOYER’S RIGHT TO ACCEPT ANY BID AND TO REJECT ANY / ALL BIDS:

3.31.1 The Employer reserves the right to accept or reject any bid and to annul the bidding process

and reject all bids at any time prior to award of contract, without thereby incurring any

liability to the affected bidder or bidders or any obligation to inform the affected bidder or

bidders of the grounds for the Employer’s action. Employer also reserves the right to modify

the selection criteria without informing the bidders.

3.31.2 The tender is likely to be rejected if on opening it is found that:

a. The bidder has not strictly followed the procedure laid down for submission of tender.

b. Any page or pasted slips are missing.

c. The bidder has not signed the forms and documents.

d. The bidder has specified any additional condition.

e. The bidders have not attached the addendum to the main tender form as stated in tender

f. The bidder has quoted financial offer anywhere other than specified in Financial Bid.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.32 EVALUATION OF THE TECHNICAL BID:

3.32.1 The initial technical evaluation will be purely based on the technical qualification criterions

3.32.2 Presentation by the bidders is not necessary/nor expected. However, in exceptional

situations where clarity in the technical bid is required by the employer, if required, the

eligible bidders will have to make a presentation at AMC-MET as aforesaid on the

methodology and approach before the Committee constituted by AMC-MET for a final

selection. Eligible bidders will be informed about the date and time by E-mail or by

Telephonic communication. The bidder shall come with his laptop and a CD for presentation

in such exceptional cases.

3.32.3 Following parameters/ attributes can also be provided by the bidder to enhance their

response, though they will not carry any weightage during evaluation:

i. Extent and quality of experience in providing/ managing facilities. For exhaustive services

being considered as part of experience, refer the volume III of this document.

ii. Client list, retention record over last 7 years and size distribution of contracts completed

or under execution.

iii. Number of employees on the role across clients for this particular scope

iv. Machinery/equipment to be stationed at Site at bidder’s cost

v. IT System/application presence and possible induction into operations

vi. Reporting and review system proposed

vii. Complaint redressal system proposed

viii. Commitment of top management of the bidder

3.33 OPENING OF PRICE PROPOSALS/BIDS:

3.33.1 ONLY the qualified bidder based on the technical evaluation (above section) will be eligible

for this exercise. The price proposal of the qualified technical vendor will be opened online.

3.33.2 Assuming that all bidders have agreed with the terms and conditions of the bid and also

agreed to provide the Building engineering management services at the indicated price, the

bidder who quotes the lowest total cost for operating the building engineering management

services will be the preferred/selected bidder.

3.35 CLARIFICATION OF PRICE PROPOSALS AND CONTACTING THE EMPLOYER:

3.35.1 To assist in the examination, evaluation and comparison of price proposals, the Employer

may, at its discretion, ask any bidder for clarification of their bids including break-up of

prices/rates. The request for clarification and the response shall be in writing or by cable, but

no change in the price or substance of the bid shall be sought, offered or permitted except as

required to confirm the correction of arithmetic errors discovered by the Employer in the

evaluation of the bids in accordance with relevant clause.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

3.35.2 However, because of clarifications obtained on their technical data, if the Employer desires to

modify any of the stipulation/condition, he will write to all the bidders with a request to

submit their price tags for such changes in a separate sealed envelope; which shall be opened

and evaluated along with their original financial statements.

3.35.3 Subject to this clause, no bidder shall contact the Employer on any matter relating to its bid

from the time of opening of price proposals to the time the contract is awarded. If the bidder

wishes to bring additional information to the notice of the Employer, it should do so in

3.35.4 Any effort by the bidder to influence the Employer in the employer’s evaluation of technical

&price proposals during bid evaluation comparison or contract award decisions may result

in the rejection of the bidder’s bid.

3.36 PRELIMINARY EXAMINATION OF PRICED PROPOSALS AND DETERMINATION OF

RESPONSIVENESS:

3.36.1 The Employer will examine the bids to determine whether they are complete, whether the

documents have been properly signed, whether the required EMD is included, whether the

bids are substantially responsive to the requirements of the bidding documents; and whether

the bids provide any clarification and/or substantiation that the employer may require

pursuant to relevant clause.

3.36.2 A substantially responsive bid is one which conforms to all the terms, conditions and

requirements of the bidding documents, without material deviation or reservation and

includes the amendments and changes, if any, requested by the employer during the

evaluation of the bidder’s technical proposal.

3.36.3 If a price proposal is not substantially responsive, it will be rejected by Employer, and may

not subsequently be made responsive by correction or withdrawal of the nonconforming

deviation or reservations.

3.37 COMPARISON OF PRICE PROPOSALS:

3.37.1 The Employer will evaluate and compare only the bids determined to be substantially

responsive in accordance with relevant clause.

3.37.2 The Employer reserves the right to accept or reject any variation or deviation and other

factors, which are in excess of the requirements of the bidding documents or otherwise result

in the accrual of unsolicited benefits to the Employer, may not be taken into account in bid

3.38 AWARD CRITERIA:

Following completion of evaluation of technical proposal and Price Proposals, final ranking of

the Proposals will be determined solely based on the bidders who have technically qualified

and also based on the overall lowest quoted cost in the price bid specified in section

3.39 NOTIFICATION OF AWARD:

3.39.1 Prior to the expiry of the period of bid validity, the Employer shall notify the successful

bidder in writing by registered letter, (hereinafter called “Work order”). This letter shall

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

name the sum which the Employer will pay the selected bidder in consideration of execution

and completion of the works by the selected bidder as prescribed by the contract.

3.39.2 The Work Order reaching the selected bidder shall conclude the contract and time of

performance and shall start running from the date of issue of Work Order.

3.39.3 The selected bidder shall mobilize the team 10 days (or within the specified number of days)

after the issuance of work order by the employer to the successful bidder.

3.40 SIGNING OF CONTRACT:

3.40.1 At the time of notification of award, the Employer shall send to the successful bidder, the

Contract Agreement to be provided to successful bidder shall be carried out by both the

3.40.2 Within Two (02) days of receipt of the Contract Agreement, the successful bidder shall sign

and date the Contract Agreement and return it to the Employer. Extension of the time

contained in this clause shall be at the sole discretion of the employer. Failure on the part of

Bidder to sign the contract agreement within the prescribed time shall empower the

employer to cancel the work order and take appropriate action against the contract including

forfeiture of the ‘EMD” and security deposit and black listing of the bidder.

3.40.3 The person to sign the Contract Agreement shall be the person responsible for the contract.

3.40.4 It shall be incumbent upon the successful bidder to pay stamp duty on the Contract and all

other legal charges for preparation of the Contract Agreement, as ruling on the date of

execution of the Contract as specified in the Conditions of Contract.

3.41 CORRUPT OR FRAUDULENT PRACTICES:

The Employer requires that borrowers (including beneficiaries) as well as

bidders/suppliers/bidder s contract observe the highest standard of ethics during

their procurement and execution of such contracts. In pursuance of this policy, the

a) Defines for the purpose of this provision, the terms set forth below as follows:

i. “Corrupt practice” means the offering, giving, receiving or soliciting of anything of value to

influence the action of a public official in the procurement process or in contract execution.

ii. “Fraudulent practice” means a misrepresentation of facts in order to influence procurement

process of the execution of a contract to the detriment of the Borrower, and includes

collusive practice among Bidders [prior to or after bid submission] designed to establish bid

prices at artificial non-competitive levels and to deprive the Borrower of the benefits of free

and open competition.”

b) Will reject a proposal for award if it determines that the Bidder recommend for award has

engaged in corrupt or fraudulent practices in completing for the contract in question.

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RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

c) Will declare the bidder ineligible, either indefinitely or for a stated period of time, to be

awarded a contract if it at any time determines that the bidder has engaged in corrupt or

fraudulent practices in competing for, or in executing a contract.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

SR. NO. DESCRIPTION REMARKS

4. GENERAL CONDITIONS OF CONTRACT

5. SPECIAL CONDITIONS OF CONTRACT

6. PAYMENT TERMS

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

4. GENERAL CONDITIONS OF CONTRACT:

4.1 DEFINITIONS:

Unless repugnant to the subject or context of usage, the following expressions used herein

shall carry the meaning hereunder respectively assigned to them, namely;

4.1.1 "AMC-MET" shall mean Ahmedabad Municipal Corporation-Medical Education Trust., and they

are the owners of facilities in SVP Hospital, NHL Medical College and Hostel, Physiotherapy

College, Nursing College and Hostel, Nagari Hospital mentioned in Volume II. Also called as

4.1.2 The expression “Complex” occurring in the tender document shall mean SVP Hospital, NHL

Medical College and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari

Hospital, Ahmedabad and shall include its successors and assigns.

4.1.3 The expression “Nodal Organization /Owner” occurring in the tender document shall mean

4.1.4 “Contract” means the Contract Agreement including the license agreement, these Conditions

of Contract of the Employer’s Requirements, the Bid, the Bidder’s Proposal, the Schedules, the

Letter of acceptance, the Contract Agreement (if completed) and such further documents as

may be expressly incorporated in the Letter of Acceptance or Contract Agreement (if

4.1.5 The expression "Bidder" shall mean the Tenderer who submits the tender for the work and

shall include the successors and permitted assigns of the Tenderer.

4.1.6 In case bidder required any Equipment shall mean all equipment, instruments, tools,

machinery and other appliances and things of whatsoever nature required for the fulfillment

of the Contract or of the Bidder’s Obligations, but not including those items which form part of

4.1.7 The expression “Selected bidder” shall mean the Tenderer selected by the owner for the

performance of the subject work and shall include the successors and permitted assigns of the

4.1.8 “Officer-in-Charge” shall mean any officer of AMC-MET authorized to act as the Officer-in-

Charge for the work or any specified part thereof.

4.1.9 "Work" and "Scope of work" shall mean the totality of the work / services and materials by

expression or implication envisaged in the contract and shall include all material, equipment

and labor required for commencement, performance, provision or completion thereof.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

4.1.10 "Events" shall mean various programs such as exhibitions/ seminars/ conferences/ meetings/

gathering etc. which will be conducted for a specified duration at SVP Hospital, NHL Medical

College and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari Hospital by the

owner or any other entity that approaches the owner for events at SVP Hospital, NHL Medical

College and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari Hospital from

4.1.11 “Site” shall mean that specific area specified in the Bid Documents and shall include any other

places as may be specifically designated by the Employer from time to time as forming part of

4.2 CONTRACT AGREEMENT:

The successful Bidder shall be required to execute a contract& license Agreement with AMC-MET

on the non-judicial stamp paper of Rs. 300/- (Rupees one hundred only). The cost of stamp paper

shall be borne by successful Bidder.

4.3 AWARD OF LICENSE AND SIGNING OF LICENSE AGREEMENT:

 The employer shall notify the Successful Applicant through a work order.

 Successful bidder shall execute the contract within 10 days of the issue of work order or within

such further time as the employer may agree in its sole discretion.

 Failure of the Successful Applicant to execute the contract agreement, submit Security Deposit

within specified period shall constitute sufficient grounds for the annulment of the work order

issued and forfeiture of the EMD.

4.4 EMPLOYER’S USE OF BIDDER’S DOCUMENTS:

The Bidder’s Documents and other Design Documents made by (or on behalf of) the contract can

be used, copied or communicated to a third party by (or on behalf of) the employer for purposes

no other than those permitted under this sub-clause.

4.5 MANAGEMENT MEETINGS:

Either the Employer’s Representative or the Bidder’s Representative may require the other to

attend a management meeting. The business of each management meeting shall be to review the

anticipated arrangement for work and to resolve any matters raised in accordance with this Sub-

Clause. The Employer’s Representative shall record the business of management meetings and

provide copies of this record to those attending the meeting and to the Employer. The

responsibility of the parties for any actions to be taken shall be included in such record and shall,

if not agreed in accordance with the Contract, be decided by the Employer's Representative.

The Bidder's Representative shall notify the Employer's Representative at the earliest

opportunity of specific likely future events or circumstances, which may adversely affect the

4.6 UNFORESEEABLE DIFFICULTIES:

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

Preliminary data generated by the Employer is available for the guidance of the bidder. However,

the Employer does not take any responsibility of its correctness. The bidder shall carry out

independent additional investigations and surveys to collect the data required to execute.

4.7 BIDDER'S EQUIPMENT:

Bidder's Equipment which is intended for permanent use as a part of works under the contract,

initially owned by the Bidder (either directly or indirectly) shall be deemed to be the property

of the Employer with effect from its time of arrival on the site. The vesting of such property in

the Employer shall not:

(a) Affect the responsibility or liability of the Employer,

(b) Prejudice the right of the Bidder to the sole use of such Bidder's Equipment for the purpose of

(c) Affect the Bidder's responsibility to operate and maintain the same under the provisions of

The property in each of the equipment’s of use during execution shall be deemed to re-vest in the

Bidder with effect from the time he is entitled to remove it from the Site, or when the Employer's

Representative issues the Final Completion Certificate for the Works, whichever occurs first.

4.8 POWER, WATER AND OTHER FACILITIES:

4.8.1 AMC-MET shall provide the selected bidder the facilities, utilities and equipment are

specified below for use in their discharge of duties and services pursuant to the contract,

(i) For Use of administrative staff of the selected vendor – office space, water, electricity will

be provided by the employer office space will be decided by AMC officials.

(ii) Transport, accommodation and food for the deployed personnel of the bidder must be

taken care by the bidder in both the cases.

4.8.2 The selected bidder will arrange, organize, develop other facilities, utilities, equipment’s,

materials, provisions and other necessary inputs required for the services – this will be

however be over and above whatever has been provided by the employer.

4.8.3 The Selected bidder shall be responsible for and shall ensure the proper utilization of the

facilities, equipment, furniture and utilities provided by AMC-MET without any manner of

abuse or excess use. For any loss or damages to the premises caused by the selected

bidder, fittings, fixtures and equipment, recovery at market rates would be affected from

the selected bidder’s bills and the material/item repaired or replaced at his cost.

4.8.4 Notwithstanding anything elsewhere provided herein the contract may be terminated if

the Selected bidder does not within 7 (seven) days of notice in writing in this behalf

rectify any defect in the maintenance, upkeep, hygiene and cleanliness of the premises and

/or equipment to a state satisfactory to the employer.

4.9 RIGHT TO VARY:

The Employer will make any variation of the form, quality or quantity of the works relating to any

item of a component according to site conditions or any part thereof that may, in his opinion, be

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

necessary and for that purpose, or if for any other reason it shall, in his opinion, be appropriate,

he shall have the authority to instruct the Bidder to do and the Bidder shall do any of the

a) Increase or decrease the quantity of any work included in the Contract.

b) Omit any such work, before the end of stipulated time limit of the contract.

c) Change the character or quality or kind of any such work.

No such variation shall in any way vitiate or invalidate the contract, provided that where the issue

of an instruction to vary the works is necessitated by some default of or breach of contract by the

Bidder or for which he is responsible, any additional cost attributable to such default shall be

borne by the Bidder.

The Bidder shall not make any such variation without informing the Employer.

4.10 ARBITRATION:

All disputes regarding quality, specifications and rates shall be tried to be settled mutually by

making references to conditions of contract documents or prevailing local practices etc., but if not

settled mutually, shall be referred to arbitration subject to Arbitration Act of 1940 and its

amendments, modifications to-date. Arbitration cost to be shared equally by the owner and the

selected bidder. (Change or latest year)

4.11 GOVERNING LAWS:

The Contract shall be governed by the laws of India and the courts of Ahmedabad, Gujarat (India),

shall have exclusive jurisdiction.

4.12 CONSTITUTION:

The Selected bidder shall not change the constitution of their Company during the currency of the

Contract or till the extended Period granted, if any.

4.13 SETTLEMENT OF DISPUTES:

4.13.1 Any dispute or difference arising between the parties under this Contract, as to their

respective rights or obligations in terms hereof or connected herewith or incidental

hereto or as to the interpretation of any of the terms hereof, shall unless it is amicably

settled, be settled by arbitration in accordance with the provisions of Arbitration and

Conciliation Act, 1996 as amended from time to time. The venue of the Arbitration shall be

The arbitration expenses shall be borne as per the award of arbitration if same are given in the

award of arbitration else same shall be borne by the losing party.

4.14 ADDRESSING COMPLAINTS:

Persons/agencies/firm/any legal entity, ONLY who has participated in the bid process through

online submission and tender fee, may complain in writing after opening of technical bids and

before opening of price bids only. Any type of complaint received after opening of price bid will

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

be treated as a pressure technique on the authority and fraudulent practice, which attracts

debarment for 5 years or blacklisting (which also includes straight away filing of complaint

without any investigation). If complaint is not made

A) In written with proper address and details

B) by any other entity who has participated in the bid process

the complaint will be straight away filed/discarded without any investigation and explanation.

4.15 FORCE MAJEURE:

4.15.1 Force Majeure is herein defined as any cause which is beyond the control of AMC-MET or

SELECTED BIDDER, as the case may be, which they could not foresee or with a reasonable

amount of diligence could not have foreseen and which substantially affects the

performance of the Contract, such as:

• Natural phenomena, including but not limited to floods, droughts, earthquakes and

• Acts of any Government, domestic or foreign, including but not limited to war, declared or

undeclared, priorities, quarantines, and embargoes.

4.15.2 Provided either party shall within fifteen (15) days from the occurrence of such a cause

notify the other in writing of such causes.

4.15.3 SELECTED BIDDER or AMC-MET shall not be liable for delays in performing their

respective obligations resulting from any Force Majeure cause as referred to/ defined

4.16 COMPLETION OF THE CONTRACT:

On the date of Contract Completion or if the Contract is terminated, all the installations, works

and equipment placed under the Bidder’s responsibility shall be handed over to the Employer, at

no cost, in good working order, except for normal wear and tear. The Employer may perform any

inspections, tests or expert appraisals he shall consider necessary with a view to checking that

the property is in good working order.

4.17.1 In event of failure in execution of services under the scope of the Contract due to the

reasons attributable to the selected bidder, AMC-MET shall have the right to make the

deductions as per following;

i. For Services: Please refer section 19 of volume III of this document for SLA/penalty

related parameters - Whenever and wherever it is found that the quality is not up to

the mark or any non-compliance observed in any task as per this section 19, it will be

brought to the notice of the successful bidder by the employer and prompt action

should be taken by the bidder.

a A warning letter shall be provided by the employer to the selected successful bidder

provided actions are not taken in spite of the issue being brought to the notice of the

bidder. The issues may be items from section (quality monitoring criteria’s) or any

other issue that is significantly impacting the quality of the service provided by the

selected bidder.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

b When the monthly penalty is 5% of the invoiced amount, a warning letter is issued by

c In a year, if more than 3 monthly penalties (each of 5% of the invoiced amount) are

issued to the contractor, the contract with the successful contractor is liable to be

ii. If the deputed workers found are less than qualifications & the minimum required as

per tender stipulations on the day

a For junior level worker (below manager level) - penalty @ 0.5 times of per day’s

agreed CTC (as per rates defined in final agreement) per worker per day will be

deducted from bill. Payment will be done only for the staff who will be on duty.

b For senior level worker (manager and above) - penalty @ 0.5 times of per day’s agreed

CTC (as per rates defined in final agreement) per worker per day will be deducted

from bill. Payment will be done only for the staff who will be on duty.

c The arrangement of reliever for weekly off / Casual Leave/ Medical Leave/ all holidays

/ absents etc. shall be made by the bidder separately, which shall be in addition to

above mentioned persons.

d Agency should be deploy their staff as per time table. If any staff is not present as per

time table then - penalty @ 0.5 times of per day’s agreed CTC (as per rates defined in

final agreement) per worker per day will be deducted from bill.

iii. If situation demands, selected bidder shall depute additional manpower after written

intimation from AMC-MET in order to cater to extra load due to special situations;

however, the rate per day for all categories will be the remain same.

4.18 USE AND CARE OF SITE:

The Selected bidder shall not demolish or remove any structures/equipment/installation or other

facilities on the site without prior approval of the employer.

4.19 DOCUMENTATION TO BE MAINTAINED/ WORK DONE RECORDS:

The selected bidder to maintain following general requirements and documentation for the work

(apart from the records mentioned in detailed scope of work in Volume II):

• Organizational structure and line of authority

• All required manuals and all SOP (Standard Operating Procedures)

• List of equipment and materials, man powers used

• Description of each category for management services

• Maintaining records / details of: complaint book, Duty roster/ deployment sheet of staff,

Inventory of stores, Accident/ Theft register, Logs and checklists

4.20 CONDITIONS OF WORK:

4.20.1 Efficiency, promptness, quality service, good behavior and politeness of the selected

bidder and his staff are the essence of the contract. The selected agency is required to

supervise the services at all working hours and his manager or supervisor shall

personally supervise services in the premises.

4.20.2 The selected agency shall engage fully trained and adequately experienced Staff and

arrange to provide refresher training course for them as and when required and as per

the direction of employer.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

4.20.3 All the staff shall be medically fit. They should be free from all infectious diseases. The

Selected bidder shall get his employees medically examined once in 6 months and obtain

fitness certificates.

4.20.4 The selected agency shall make payment of wages to all its employees under this

contract through A/C payee cheque only or through online bank transfer/transactions.

All such wage payments will have to be recorded with the employer.

4.20.5 Entry into At site by any agency’s personnel will be subject to issue of Gate Passes /

identity card to such personnel for the purpose. Gate Passes shall be for a fixed period

and shall be issued at the joint request of the agency and the personnel of the agency

with respect to whom gate passes are sought, in the format prescribed by AMC-MET in

this behalf to be jointly signed by the selected bidder and the concerned personnel.

4.20.6 Issue of Gate Passes shall be subject to the approval of Officer-in-Charge and such

approval shall be subject to the selected agency furnishing to the Officer-in-Charge, copy

of letter of appointment issued by the agency to each person with respect to whom the

Gate Passes is sought, signed in acceptance by the persons to whom the letter of

appointment is given.

4.20.7 Selected agency shall be provided the photo identity card to all their staff working on site

after getting their antecedent verified from local police.

4.20.8 The company should maintain a database of the identity card issued to its employees

deployed at site.

4.20.9 Identity card must be prominently displayed by staff while on duty.

4.20.10 During issue of the I-Card following steps to be followed:

I. Serial number, Employee number & other details to be mentioned on I-Card, as per

specimen below.

II. Place of duty i.e. Venue Structure to be mentioned in BOLD LETTER.

III. Entry and exit of the staff should be through one designated gate i.e. Gate No.-2 only

during event days.

IV. The photograph on the I-card should be scanned (not pasted) and I-card should be

V. The I-Card will be in consonance with the specifications provided/practiced by the

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

Company address Recent

Phone number Passport size

Specimen copy of I-

Date of Birth ____________________

Place of Duty –

Date of Issue _______ Valid up

Signature of Holder Signature of issuing authority

4.20.11 No legal proceeding(s) and / or Industrial dispute(s) claiming wages or any other

payment from or employment with the Principal employer have been initiated by any

present employee or previous employee of the bidder (if a company or proprietorship

however previously designated) or of any partner of the bidder (if the bidder is a

partnership firm). This will have to be supported by an appropriate declaration in the

form of an Affidavit which if found to be false could not only lead to criminal prosecution

but could be attended by termination of the contract and award of the work to another

selected bidder at the main selected bidder’s risk and cost.

4.20.12 Not with standing anything stated in the tender document, AMC-MET reserves the right

to assess the bidder’s capability and capacity to perform the contract, should the

circumstances warrant such an assessment in the overall interest of SVP Hospital, NHL

Medical College and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari

Hospital and the decision of AMC-MET in this regard shall be final and binding. Technical

evaluation will be as mentioned in the Bid.

4.20.13 The Gate Pass may be withdrawn without assigning any reason.

4.20.14 The Gate Passes issued to the selected bidder’s personnel shall not ordinarily exceed the

number which will be communicated to him by the owner from time to time except to

meet emergent, casual or temporary requirements.

4.20.15 The Selected bidder’s personnel shall not indulge in entertaining their guests/outsiders

in the Site premises and shall not loiter in the Site premises and shall not normally move

out of their specified area of services.

4.21 SAFETY AND SECURITY:

4.21.1 Selected bidder shall abide by the safety code provisions as per safety code framed from

time to time by the government.

4.21.2 AUTHORITY TO WORK:

The Selected bidder’s supervisor is responsible for ensuring that the workers comply with the

safety rules at work.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

4.21.3 ACCIDENTS:

(a) It shall be the sole responsibility of the selected bidder to adopt all the safety measures

& deploy personnel who are adequately trained in safety.

(b) If any accident occurs due to operations or due to negligence on the part of the selected

bidder’s personnel it shall be the full responsibility of the selected bidder.

(c) If any damage occurs to the structures/ material & equipment as well as rolling stock

due to erection operations, the cost of damage will be recovered from the selected

4.22 INSURANCE:

4.22.1 The successful bidder (Bidder) shall take third party insurance during the complete

period of contract to cover any accident or accidents of any nature.

4.22.2 A copy of the Insurance Policy will be handed over by the selected bidder to the officer in

charge designated by Owner or to the Office of the Owner before Starting Date of the work

as specified in the Work Order. In case the selected bidder fails to take the insurance

policy, the owner would arrange for the same at the cost of the selected bidder,

alternatively, the Institute may stop payment of bills to the selected bidder till Insurance

is arranged by the selected bidder or terminate the contract at the risk and cost of the

selected bidder.

4.22.3 Take Insurance Policy For De-silting Machine Hole Labour of 30 Lacs INR

4.22.4 The Insurance cover under this clause shall be as under and policy shall be taken at entire

cost of the Bidder during the period.

• Loss of human life- Minimum of Ten Lacs INR

• Permanent Disability of human beings – Minimum of Two Lac INR

• Human Body Injury not resulting into permanent disability – Minimum of Ten Thousand

Besides this, any damage occurred to AMC-MET/Consultant/Govt. Officers or Bidder’s personnel,

equipment, assets etc. shall be liability of Bidder.

4.22.5 In the event of injury, illness or accidents to any worker, the Employer will not be liable to

pay any compensation. The insurance cover shall include the liability under the workmen

compensation act.

4.23 TAXES, LABOUR LAWS AND OTHER REGULATIONS:

4.23.1 The Selected bidder shall be liable to comply with all the rules and regulations in respect

of all statutory obligations including safety regulations.

4.23.2 The Selected bidder will be exclusively responsible to meet and comply with all legal

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

4.23.3 The Selected bidder shall accept and bear full and exclusive liability for the payment of

any and all existing taxes of the Central or State Government or of any other authority

with respect to the contract or any item sold or supplied pursuant thereto or anything

done or service rendered pursuant thereto.

4.23.4 The Selected bidder shall fully comply with all applicable laws, rules and regulations

relating to P.F. Act, ESI Act, Bonus Act, Minimum Wages Act, Contract Labour Act,

Workmen’s compensation Act, C.L. (R & A) Act, Migrant Labour Act, Essential

Commodities Act and/or such other Acts or Laws, regulations passed by the

Central/States/Municipal/ local governmental agency or authority.

4.23.5 The Selected bidder shall be responsible for proper maintenance of all registers, records

and accounts so far as it relates to compliance of any statutory provisions / obligations.

The Selected bidder shall be responsible for making records pertaining to payment of

wages act and also for depositing the P.F. and ESI contributions, with the authorities

4.23.6 The Selected bidder shall be responsible and liable for all the claims of his employees.

4.23.7 The Selected bidder would be required to maintain all books and registers like

Employment Register, Wages Register, Bonus Register, Overtime Register, First Aid Box,

Display of Notices, etc. as required under CLR&A, 1970 for inspection by visiting Labour

Enforcement officers.

4.23.8 The Selected bidder shall obtain adequate insurance policy in respect of his workmen

engaged by it towards meeting the liability of compensation arising out of

injury/disablement at work and submit a copy to Employer within 30 days.

4.24 INDEMNITY:

The Selected bidder shall indemnify and keep indemnified the owner against all losses

and claims for injuries and or damages to any person or property. The Selected bidder

shall abide by and observe all statutory laws and regulations in matters of Labour Law,

Factory Act, Explosive Act, Workmen Compensation Act, Sales Tax, Royalty, Excise Duty,

Works Contract etc. and shall keep the owner indemnified against all penalties and

liabilities of every kind for breach of any such statute ordinance or law/regulations or By

4.25 MAN POWER:

4.25.1 Any misconduct/ misbehavior on the part of the manpower deployed by the selected

bidder will not be tolerated and such person will have to be replaced by the selected

bidder at his own costs, risks and responsibilities immediately, with written intimation to

4.26 MISCONDUCT AND INDEMNIFICATION:

The Selected bidder shall keep the Owner indemnified from and against all personal and

third party claims whatsoever arising out of any commission or omission by selected

bidder or his employees, or representatives as the case may be.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

5. SPECIAL CONDITIONS OF CONTRACT:

5.1 INTRODUCTION:

The essence of this contract is to provide complete services for managing all building engineering

& management related functions & facilities (mentioned in the scope section) SVP Hospital, NHL

Medical College and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari Hospital

campus. The Complex has adopted highest quality standards for all its activities and the bidder is

required to render services meeting stringent standards.

Before attempting to fill the tender document, the bidder must visit SVP Hospital, NHL Medical

College and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari Hospital to

familiarize himself with the various elements of services that are required to be rendered and to

understand the quality levels of service that are required to be rendered and ascertain the

difficulties that may be encountered during execution of works and for obtaining all information

for himself on his own responsibility that may be necessary for preparing the bid and entering

5.2 SUBLET/TRANSFER:

5.3 TRANSPORTATION CHARGES:

All transportation charges including personnel movement (inter and intra city) shall be borne by

the selected bidder. Any equipment/machines/materials to be placed inside hospital

premises/facilities/wards etc. by the selected bidder shall be done so by the bidder at their own

5.4 BINDING INSTRUCTIONS:

Where specifications are not available for the work, in that case the work shall be executed as per

the instruction of employer/AMC-MET. The instructions shall be binding to the Bidder.

5.5 SAFETY MEASURES:

Bidder shall take necessary safety measures to work where required. Bidder shall maintain first

aid kit for emergency.

5.6 AMBIGUITY IN TENDER:

If there is any ambiguity or contradiction found/observed in the tender document between

technical bid and financial bid, the bidder shall bring it to the notice of the Employer prior to pre-

5.7 GODOWN AND STORAGE SPACE:

Necessary arrangements for godown and storage space for required works/services will be

managed by the bidder at no additional cost within the venue.

5.8 CHANGES AND SUGGESTIONS:

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

Necessary changes/suggestions suggested by the committee members during selection process

or during execution of the works are to be incorporated at no additional/extra cost. Any change of

work/deviation in case of quantity/area increase shall be as per the directions of Committee

members/ AMC-MET.

5.9 REGISTRATION UNDER EPF:

The bidder must have registration No. under the Employees Provident Funds Misc. Provisions

Act, 1952, and Registration No. under Employees State Insurance Act.

5.10 INTIMATION TO BIDDERS:

AMC-MET shall inform the selected bidder of its requirement regarding services during events at

least two days in advance for planned courses and in urgent and exceptional cases 24 hours in

advance. All intimation [written / verbal] will be given to the selected bidder or his

representatives by the Officer in Charge at AMC-MET / HOSPITAL.

5.11 PERIOD OF CONTRACT:

5.11.1 The total initial period of contract will be as per section 13 in the volume III of this bid

document. In the event of non-performance or under-performance w.r.t the contract as

determined by the employer, the employer shall at its own discretion provide a time-

period to the bidder to vacate the premises and effectively end/terminate the contract.

5.11.2 The contract shall be in force for the period stipulated in the contract, and on the expiry

thereof, it will be deemed to have been terminated automatically unless otherwise

intimated in writing. Further, the selected bidder will not have any right either

contractual or equitable to demand any fresh contract for another term or to continue the

same in preference to anyone else.

5.11.3 Upon termination of the contract (except termination due to illegality) the Employer shall

be entitled, at the risk and cost of the Selected bidder, to arrange for the work for the

balance period of the contract as contemplated in the scope of the work through an

independent agency or agencies and to adjust any differential amount thus incurred from

the Selected bidder (in addition to any other amounts, compensation and damage that the

Owner is entitled to in terms of the contract or otherwise) from the security deposit or

any other amounts due or becoming due to the Selected bidder.

5.12 VACATION OF PREMISES:

The Selected bidder shall give vacant possession of the facilities/premises made available to the

Selected bidder by AMC-MET and return all furniture, fixture, equipment and other items made

available by AMC-MET in good condition after the contractual period is over or if the contract is

earlier terminated. Handing over of the vacant possession of the premises and equipment etc.

shall be effected within 7 days of the completion of the period of contract or termination of the

contract. If the Selected bidder fails to do so, the Owner shall be free to take possession of the

premises by opening lock(s), if necessary, and make out an inventory of all furniture material and

equipment and shall be free to deduct from the Selected bidder’s bill(s) or security deposit, any

item found to be missing at the replacement cost of the material/equipment, furniture etc. given

to the Selected bidder by the Owner.

5.13 QUANTUM OF WORK:

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

The work/ areas/ schedule given in this document are indicative and may vary in actual course of

execution. The Selected bidder is therefore, advised to quote very carefully. No claim for

compensation from the selected bidder shall be entertained due to any variation in quantities

(irrespective of the quantum of variation) of the various items or deletion of any item(s).

However, the escalation clause shall be applicable as mentioned in clause no.6.2. after final

recommendation from Hospital / AMC-MET AMC client.

5.14 SERVICES FOR SPECIAL OCCASIONS & ANY EMERGENCY:

5.14.1 If at any time during the existence of the contract the Owner desires to utilize the services

of the Selected bidder for any special occasion or otherwise at SVP Hospital, NHL Medical

College and Hostel, Physiotherapy College, Nursing College and Hostel, Nagari Hospital or

within the municipal limits of the venue, the Selected bidder will arrange the same at the

rates to be mutually agreed upon (provided the items are outside the rates of items

already included in the tender).

5.14.2 Similarly, in case the Owner desires to include any new additional items in the contract

for services, the same will be negotiated with the selected bidder. Note that replacement

items for existing/proposed items in menu will be under the purview of the agreement at

no extra cost to the employer.

5.15 INTERPRETATION:

The Special conditions of Contract shall be read in conjunction all other documents forming of

this contract. Not with standing the sub-divisions of the documents into these separate sections,

every part of each shall be deemed to be supplementary to and complimentary of every part and

shall be read with and into the contract.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

6. PAYMENT TERMS:

6.1 PAYMENT OF BILLS:

6.1.1 Payment shall be made every month on the basis of the following:

 Payments will be made ASAP of submission & certification of monthly bills provided the

bills/data are complete and duly authenticated by the specified Officer(s) of the employer.

The data for the points as well as the certification by the employer should be done before

the 10th day of every month.

6.1.2 This RFP is skilled and experienced man-power based. The selected bidder will have to

maintain the following records and produce to the employer on demand:

• Copy of Register of wages detailing the salary disbursement in respect of the previous

month for employees deputed by the selected bidder to work within the premises of The

Site duly signed by the selected bidder representative.

• Copy of Challan in proof of EPF deposits made in respect of such employees for the previous

month deputed for this work.

• Copy of Challan in proof of ESI deposit made in respect of such employees for the previous

month deputed for this work.

• Such other documents as may be required by the Owner to ensure that the selected bidder

has duly complied with his contractual and statutory obligations.

• All income tax deductions and other statutory provisions will have to be taken care by the

selected bidder while accounting payments to their deputed employees.

• Copy of biometric attendance in proof of manpower.

• Copy of work Satisfactory in proof of complaints/ work done as per SLA.

6.1.3 Goods and Service Tax, TDS, GST(if applicable as per rule) shall be paid on as per the

prevailing norms of AMC/AMC – MET submission of documentary proof.

6.1.4 Payments will be made through bank only.

6.2 ESCALATION:

After completion of 12 months/ a year of contract period and in case the contract is extended by

additional year, an escalation of 3 % on base contract value would be made in the charges for

services provided per additional year.

 1st Year – As per Rates agreed in the contract agreement

 2nd Year – 3 % escalation on 1st Year rates

 3rd Year – 3 % escalation on 2nd Year Rates

The bidders intend this agreement to be a binding contract. No other rate escalation in any

charges will be made to the successful bidder for difference of minimum wages/charges. Decision

of AMC-MET stands final on this matter.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

6.3 PRICES, TAXES, DUTIES

The Bidder should quote firm prices/ rates taking in to account of all Taxes, Duties, Levies,

Personal Tax, Corporate Tax and all other expenditure (Excluding GST) required to be incurred

by him/her for providing required services etc. during the contract period as indicated under

his contract and after wards no variation on any account unless otherwise specifically

mentioned will be allowed. GST will be paid extra by AMC/Authority at prevailing rate to the

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

SR. NO. DESCRIPTION REMARKS

7. QUALIFICATION CRITERIA AND EVALUATION PROCEDURE

8. QUALIFICATION DATA SHEETS

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

7. QUALIFICATION CRITERIA AND EVALUATION PROCEDURE:

The bids received under these two envelopes shall be assessed and evaluated based on the

qualification criteria and evaluation procedure prescribed hereunder:

7.1 ASSESSMENT OF BIDS:

Bid applications should normally be assessed using a three-stage process:

Stage 1 - Preliminary screening

Stage 2 - Detailed assessment of qualification criteria

Stage 3 - Final assessment based on opening of online price bid

The Committee will select the agency by considering only the bidder who has passed the

qualification criteria and who has the highest marks from price bid.

7.2 PRELIMINARY SCREENING:

Stage 1 - Screening Criteria: Preliminary screening should typically establish whether an

application meets the following criteria:

• Is application submitted by the applicant a responsive application?

• Is the applicant commercially acceptable?

Detail screening of those bids will be taken up which satisfies the initial screening criteria.

7.3 DETAILED ASSESSMENT:

Once the bidder is found to have passed preliminary screening, they will be subject to the criteria

checks as mentioned in section 11 of this document. The criteria to be assessed during detailed

assessment comprise establishing whether the applicant has adequate:

• Technical capability including organizational capacity, Years in existence, relevant experience.

• Financial capacity.

7.4 FINANCIAL CAPACITY:

7.4.1.1 DEFINITIONS:

“Financial Statements” consist of profit-and-loss statements, balance sheet, and if available, cash

flow statements (also called “Sources and Applications of funds” statements).

“Annual Turnover”: Average turnover of last three years (in equivalent type of works only) will

be considered for evaluation. Income from “contractual receipts” only will be taken onto

consideration. The income such as Interest income, trading income will not be considered.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

7.4.1.2 DOCUMENTATION TO BE USED AND REFERRED:

All bidders have to submit audited annual reports/financial reports of last three years (If Audited

Annual Report is not available; the bid is liable to be rejected by the employer if unaudited

reports are found faulty/incorrect). A qualified external auditor should certify such statements.

Annual reports shall include the auditor's certification. Cash flow statements shall be submitted

as a part of the post qualification data and technical bid. The ‘Bidder’ shall also submit authorized

or legal copy of the returns of GST for last two year.

7.4.1.3 TECHNICAL DATA:

Technical data should be provided by all the bidders in their response to include all factors

determining an applicant's technical abilities other than experience. This is for the purpose of

understanding by the employer as to how the contract will be executed by the bidder. The bidder

evaluation will however be done only based on qualification criteria mentioned in section

(a) WORK ORGANIZATION AND MANAGEMENT:

The responsibilities for execution, logistics, administration and delegation of authority are

identified in the proposal for proposed works and if the relationship between these activities is

clearly defined and arranged in a logical pattern.

7.4.1.4 EXPERIENCE:

Experience for Services/ Hospital Management or related works -This factor shall be assessed

based on number of contracts of similar nature and magnitude of experience as Main Bidder or

Lead Partner / in a Consortium carried out in last seven years in similar type of work.

7.4.1.5 OTHER FACTORS:

The Quality, Environment and Safety policy of the company shall be used for provided by the

bidder. All details including documentations, policies, testimonials and anything related to

enumerate/highlight the criterions used for technical evaluation should be separately indexed,

grouped and specified in the technical bid response document.

7.4.1.6 INFORMATION TO BE PROVIDED:

(a) Please fill up all the forms attached herewith providing relevant information with supporting

(b) Please file organization chart of your company at Head office as well as at field level where

Personnel proposed for this work, with CV.

7.4.1.7 OVERALL SELECTION:

The department shall decide the most capable Bidder based on the technical evaluation. The

financial bids shall be opened only for the technically qualified bidders. Contract will be

processed with the best-qualified-evaluated bidder. However, the Employer, AMC-MET reserves

the right to vary qualifying requirement without intimation to the bidders.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

7.4.1.8 QUALIFICATION DATA SHEETS TO BE FILLED UP BY THE BIDDER (WHERE AND AS

APPLICABLE TO THE RESPECTIVE BIDDER:

All data should be with reference to current year (last seven years data needed)

• OBLIGATION / COMPLIANCE TO BE INSURED BY SELECTED BIDDER SUBMISSION

COMPANY DETAILS

General Information Form-C1

Overall organization structure Form-C2

Documented quality policy, ISO etc. Form-C3

Documented Safety Policy Form-C4

List of important works done in last Five years and work on hand. Form-C5

Goods & Service tax Form-C6

Audited financial statements Form-C7

History of litigation Form-C8

Other financial data Form-C9

Work specific data

Proposed methodology Form-P1

List of manpower& equipment to be deployed by the bidder Form-P2

List of Assets to be deployed Form-P3

INDEMNITY Form – P4

NOTARIZED UNDERTAKING ON RS 300 STAMP Form – P5

Please provide the above forms in a separate section in the technical response document, clearly

highlighting the important data that needs to be taken into account along with indexation.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

OBLIGATION / COMPLIANCE TO BE INSURED BY BIDDER

COMPLIANCE OF BIDDER

SR. (TO BE FILLED BY BIDDER)

1 Goods &Service Tax registration

EPF registration number. Detailed proof (with name

2 list) of submission of PF in response to deployed staff is

to be submitted by bidder.

Note: In case of non-filling or ‘NO’ by bidder against any of the items above, the tenderer’s offer

will be summarily rejected and financial package will not be opened.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

GENERAL INFORMATION : FORM-C1

All bidders are requested to complete the information in this form. Nationally information should

be provided for all owners or applicants that are partnerships or individually owned firms.

1 Name of firm:

2 Type of firm: Proprietary/ Partnership/ Pvt. Ltd./Public Ltd/NGO

3 Head office address:

Whether Owned or Rented? :

4 Local office address (if any):

Whether Owned or Rented? :

Attach approved plan of the office and ownership/possession deed

5 Mobile: Contact:

6 Landline: Contact:

7 Facsimile: Telex:

9 Place of incorporation / registration: Year of incorporation / registration:

10 Main lines of business:

Non-disclosure or wrong information/non-acceptance any shall result the disqualification of the

Change of the name of company or firm shall be supported by legal resolution as per applicable

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

OVERALL ORGANIZATION STRUCTURE : FORM-C2

Please provide the following:

 Overall organization chart of the company showing position of Managing Directors and HO

 Give list of employees: Managers and Supervisors

 Give list of sister-concerns, if any.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

DOCUMENTED QUALITY POLICY, ISO ETC. : FORM-C3

Please provide here with or attach documented quality policy of the company, any ISO or similar

certifications, awards etc.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

DOCUMENTED SAFETY POLICY : FORM-C4

Please provide here with or attach documented safety policy of the company, any ISO or similar

certifications, awards etc.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

LIST OF IMPORTANT WORKS/PROJECTS DONE IN LAST SEVEN : FORM-C

Please finish information about the relevant works completed over the last Seven years (7

SR. NAME OF MANAGER LOCATION AND VALUE OF CONTRACT &

NO. EMPLOYER RESPONSIBLE DESCRIPTION OF DURATION (MENTION

FOR THE WORKS WORK START YEAR & END YEAR

1) Each of the listed works shall be supported with the copy of Work Order/Agreement.

2) Attested satisfactory completion certificate from the employer indicating the scope of work

and magnitude of work.

3) Copy of certified bill and detail of receipt of payments shall be attached.

4) Non-disclosures of any information in the schedule will result in disqualification of the bidder.

5) In case of private work sufficient authentic proof of work done. Along with evidence of

financial transactions shall have shall have to be furnished.

6) List of works on hand (currently running contracts) shall be attached as under.

SR. NAME OF LOCATION AND VALUE OF DURATION OF

NO. EMPLOYER DESCRIPTION OF CONTRACT WORK/CONTRACT

If the company or firm is divided among partners, the experience of the individual or new firm set

up by the partner/s shall be considered provided past experience is subject to legal consent of

individuals, partner/s or new firm set up by the partner/s.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

GOODS &SERVICE TAX : FORM-C6

Attach true copy of all applicable and available Goods & service tax returns details for the last

years (as applicable).

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

AUDITED FINANCIAL STATEMENTS : FORM-C7

Attach true copy of last 7 years including the current year

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

HISTORY OF LITIGATION : FORM-C8

Name of applicant / or parties:

Applicant should provide information on any History of litigation or arbitration resulting from

contracts executed in last five years or currently under execution:

SR. NAME OF CLINE,

NO. CAUSE OF DISPUTED

AWARD FOR/AGAINST

YEAR LITIGATION AND AMOUNT IN

APPLICANT MATTER OF

[1] The above information shall be supported with necessary documents otherwise the same

shall be treated as null and void.

[2] If the information to be furnished in this schedule will not be given and come to the notice

subsequently will result in disqualification of the bidder

Tenderer’s Seal and signature Date:

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

OTHER FINANCIAL DATA : FORM-C9

NAME OF APPLICANT:

Applicants should provide financial information to demonstrate that they meet the requirements.

A copy each of the audited balance sheet for the last Seven years should be attached. (7 years)

Banker Name of banker:

Address of banker:

Telephone: Contact Name &Title:

Facsimile: TELEX:

Summarize actual assets and liabilities in INR for the previous five years

FINANCIAL PREVIOUS FIVE YEARS

INFORMATION IN INR

YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR

1. Total assets

2. Current assets

3. Total liabilities

4. Current liabilities

5. Profits before taxes

6. Profit after taxes

7. Depreciation

9. Overall Annual turnover

10. Annual turn over from

services in scope only

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

Specify proposed sources of credit line to meet the cash flow demands of the work.

SOURCE OF CREDIT LINE AMOUNT IN ₹

Attach audited financial statements for the last five years (for the individual applicant and / or

each partner of a joint venture). Firms owned by individuals, and partnerships, may submit their

balance sheets certified by a registered accountant, and supported by copies of tax returns.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

PROPOSED METHODOLOGY, : FORM-P1

Given here a detailed note on proposed methodology/plan and attach schedule and BAR charts

for undertaking the proposed work. Indicate Bar charts with Man power/equipment’s

deployment plan with proposed timeline. The plan should also include what are the kinds of

activities that the bidder would do considering the scope of work. It should include the capital

expenditure plan for development, management and operations of the food court/cafeteria. The

more the details are given and the more quantification of data is given, the better it is.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

PROPOSED LIST OF MANPOWER TO BE DEPLOYED : FORM-P2

Give here list of manpower with names, qualification and other details to be deployed on

complex, if available. Identify roles and their duties for completion of said works for entire scope.

NAME OF PERSON WORK DESIGNATION

Please attach CV for all.

At the time of actual execution proposed list of man power shall be deployed for minimum 1 year.

In case if any technical person from proposed list of man power want to relive from this project

he needs to get approval from AMC/AMC-MET, equivalent and qualified staff shall be provided

prior to 1 month before he/she leaving the project.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

PROPOSED LIST OF ASSETS/ TOOLS, EQUIPMENT’S TO BE : FORM-P3

Please provide here the list of all the Tools, Equipment, and Machineries to be deployed at site for

the work (if applicable).

TOOLS/EQUIPMEN MODE OWNED/TO BE

SR. T CAPACITY QUANTIT PURCHASED/T REMARK

NO. / SIZE Y O BE LEASED S

 The information provided above will be binding to the successful bidder.

 Any change has to be authorized by AMC-MET

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

INDEMNITY (TO BE FILLED BY BIDDER) : FORM-P4

I on behalf of M/s …………………………………………………… hereby agree and undertake that I have

understood all the safety rules and procedures and all staff Technical & Non-Technical working

on behalf of M/s ………………………………………………………… will abide by all safety rules and

procedures. I declare that I M/s ………………………………………. will be responsible for any safety

violations/ accident etc. AMC-MET will not be responsible in case of any accident / incident and

will not compensate financially or otherwise. I ensure AMC-MET that enlisted Manpower

deployment will be done at site to Completion of works as per enlisted scope of works.

I hereby declare that I am sole responsible on behalf of M/s. …………………………………………..for

giving such declaration.

Name of Indemnifier Signature of Indemnifier

Stamp/Seal of the Indemnifier /Bidder

Signature of AMC-MET Official

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

FORM OF PERFORMANCE GUARANTEE BOND (BANK GUARANTEE)

M/s____________________________________________________ have been Awarded a contract dated

___________________ for the project/ ____ as specified in the tender by the AMC-MET.

Whereas the said M/s__________________________________________ has approached

Us___________________________________________ Bank to provide a PERFORMANCE GUARANTEES BOND

to the AMC-MET for the work undertaken by M/s. ________________________ and

Whereas. We, the_____________________________ Bank have agreed to provide such a PERFORMANCE

GUARANTEE BOND.

Now therefore, we the_______________________ Bank provided the following performance Bank

Guarantee by way of these Bond to the AMC-MET.

1. THE CONTRACT VALUE OF THE CONTRACT PROVIDED TO

M/s._____________________ by the AMC-MET in Rs.___________. This guarantee in the nature of

PERFORMANCE GUARANTEE is provided so as to ensure and indemnify the AMC-MET for full and

proper performance of the contract by M/s.______________________ the_______________________________

Bank here by indemnify the AMC-MET for all losses and / or damages to the existing

structures/amenities surface which would be laid or resurfaced by M/s.________________________ and

such PERFORMANCE GUARANTEE would include any damage to - the structure, steel structures,

performance of the food court/cafeterias according to the SLAs in the contract and/or quality of

food served to the inpatients, which may be suffered by the AMC-MET as a result of defective

material, because of poor workmanship, or at all, by way of this bond, we

the_________________________________ Bank agree and promises that in the eventuality of the bidders

M/s.__________________________________________ not repairing or remedying the problem, loss or damage

to the employer, we shall indemnify and pay the AMC-MET such expenses, losses and damages

that may be incurred by the AMC-MET, because of the AMC-MET getting the work done itself or

from the other source.

Bank agree and understand that the decision as to whether any losses or damages to the project

have taken place or not and / or whether the work suffers from poor workmanship or not will

be taken by the Advisor of AMC-MET and on the Advisor's decision regarding such losses or

damages or defect whatsoever being so notified by the AMC-MET to us, We shall

immediately take steps and ensure that M/s.__________________________________

Faithfully and diligently carry out the necessary remedial steps to the full satisfaction of the

Advisor of the AMC-MET. The opinion of the Advisor as to whether full and complete remedial

steps, to the full satisfaction the Advisor of the AMC-MET have been taken or not, will be that of

the AMC-MET. For the purpose, of arriving at such decision as a foresaid It will be open to the

Advisor of the AMC-MET in case he so desires, to delegate this power to subordinate like the

Engineer-in-Charge to take appreciate decision and the decisions referred to above will be

deemed to be properly taken and as if taken by the Advisor of the AMC-MET. In the eventually of

M/s.______________ not taking remedial action to the almost satisfaction of the Advisor of AMC-MET

the AMC-MET will be entitled to get the work done itself or from other sources. On the Advisor of

the AMC-MET Notifying to us the total expenses incurred for this purpose. We here by expressly

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

have under taken to pay the AMC-MET the said amount forthwith and in any case not less than

days from taken to pay the AMC-MET the said binding the amount indicated by the Advisor of the

AMC-MET and our obligation to pay such amount will be continuing of the AMC-MET and our

obligation irrespective of any dispute of differences that may arise between us and M/s.

3. The contract value is Rs. __________________________. This PERFORMANCE GURANTEE is limited to

___ the said contract value and accordingly it comes to ₹ _______________________ our liability will

be in all cases be limited to Rs._________________.

4. We agree and undertake that this PERFORMANCE GURANTEE will be valid for a period of

From the date when the contract work is completed by the M/s._____________________________. The

Advisor of the AMC-MET notify such completion that to us. In case, no such completion it is

notified, this performance guarantee will be valid for 30 days from the date of completion of

contract works. The Performance Guarantee will come into effect from such completion date. In

case however, the contract of several parts it will be opened to the Advisor to

indicateseparatecompletiondatesforseparatepartandtosimultaneouslyindicatea breakup of the

contract value equivalent to the separate part. In which case the PERFORMANCE GUARNATEE To

extent of the different completion dates. It is expressly understood that the considering his period

of applicable duration, the date by which the AMC-MET, intimate the Bank about the losses,

damages or problems as the case may be, shall be considered as long as such intimation is within

a period of 30 days from the completion date. We the ___________________ Bank will be liable,

irrespective of whether the remedial actions or lack thereof has taken place after the period of the

Bank agree that the PERFORMANCE GUARANTEE which is continuing guarantee will be binding,

and enforceable against us irrespective of any difference / disputes between the AMC-MET and

M/s. __________________________of between us and M/s._________________________ and irrespective of any

change or variation or execution time or any forbearance or waiver made or grant by the AMC-

6. In case any disputes arise as to the interpretation or implementation of this PERFORMANCE

GUARANTEE, the matter shall be referred to the sole arbitration of Advisor of AMC-MET

whose decision in the matter will be final.

In case any resource to any court of law is necessitated; the appropriate Civil Court in the

Ahmedabad along will have Jurisdiction.

Date: Signature

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

NOTARIZED UNDERTAKING ON RS 300 STAMP

I/We………………………………………… here by declaring that all the information in this tender/bid

provided by us is in best & true knowledge of us & the client who had issued the same. If any

information in this regard proves false during evaluation & during execution in future by any

means we are liable to black listed in your organization (AMC) and our EMD shall be forfeited by

Date with Sign & Stamp With Photo.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

OUTSOURCING OF BUILDING ENGINEERING & MANAGEMENTSERVICES

IN THE 1500 BEDED TEACHING HOSPITAL WITH MEDICAL COLLEGE

ABOUT SVP Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing

College and Hostel, Nagari Hospital – FACILITY DETAILS

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

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Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

8. ABOUT SVP HOSPITAL:

Sardar Vallabh Bhai Patel Institute of Medical Science and Research (SVP HOSPITAL) is an

operational teaching hospital run and manage by AMC-MET.

 Approximately 1500 beds on a footprint of 1 lakh sq.ft

 Single structure – largest and tallest hospital with 16 lakh sq.ft foot print

 22 departments/specialties’ (all except Oncology, Dentistry & Ophthalmology)

 158 ICU category beds

 Emergency & Trauma – 60 beds

 OUT PATIENT DEPARTMENT- All specialty spread at Ground Floor and First Floor

 General wards – 1250Nos

 Paid wards – 128 Nos (scope for additional beds)

 Resident Doctors accommodation – 544 Nos

 Adequate Car parking,

 Provision for 25 lifts plus double ramp

 Provision for paid beds @ exclusive floors

 128 beds in Deluxe & Semi-deluxe rooms, scope to add 100 beds

 HOSPITAL ADMINSTRATION AND SERVICES AT SERVICES BUILDING – WTP, HT Panel, LT

Panel, AC Plant Room, Kitchen, Laundry, Boilers, Medical Record Room,

STP,HTP,MGPS,SOLAR,BOILER,ELV,PTS

 The hospital will be LEED and JCI accredited.

 Operation theatre and intensive care units adjacent to each other, stacked above each other in

the modules of 4 OT per floor and ICUs of 20 beds per floor with mechanized movement of

clean material and dirty material.

 Provision of paid beds – Semi deluxe and single deluxe rooms in block A at top most 4 floors

 Provision of resident doctors’ accommodation in block B and block C at topmost 4 floors.

 Parking facilities in 2 Nos. of basement for 226 cars with a future provision of mechanical car

parking facility for 452 cars.

 Provision of external mechanical car parking facility for 1404 cars as per local bye-laws

 Provision of 25 Nos. of lifts (patient lifts, visitors lift, service lift, dumb waiters and scissor lift)

with 2 Nos. of ramp for easy patient transfer at the time of emergency & fire escape staircase

at the outer periphery of the building as per national building regulations.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

8.1 STACKER DIAGRAM OF SVP HOSPITAL:

The high-level floor layout of all departments (stacker diagram) is given below:

PROPOSED MULTISPECIALITY HOSPITAL BY AMC, AHMEDABAD

Revised Stacking -05.02.2017

Floor No. Block A1 Block A2 Block B1 Block B2 Block C1 Block C2

17TH FLOOR SHELL FLOOR

DOCTOR'S RESIDENCE

(THREE SHARING) DOCTOR'S DOCTOR'S

DOCTOR'S RESIDENCE DOCTOR'S RESIDENCE DOCTOR'S RESIDENCE

15th FLOOR 42 38 38 RESIDENCE (THREE 42 RESIDENCE (THREE

DOCTOR'S (THREE SHARING) (TWIN SHARING) (TWIN SHARING)

4 SHARING) SHARING)

PAID BEDS (DELUX) 6 PAID BEDS (DELUX)

DOCTOR'S DOCTOR'S

DOCTOR'S RESIDENCE DOCTOR'S RESIDENCE

14th FLOOR PAID BEDS (SEMI DELUX) 6 PAID BEDS (SEMI DELUX) 14 38 38 RESIDENCE (THREE 42 RESIDENCE (THREE

(TWIN SHARING) (TWIN SHARING)

SHARING) SHARING)

PAID BEDS (SUITE ROOM)

DOCTOR'S RESIDENCE DOCTOR'S RESIDENCE

PAID BEDS (DELUX) 6 PAID BEDS (DELUX) 6 32 32 DOCTOR'S DOCTOR'S

(TWIN SHARING) (TWIN SHARING)

13th FLOOR RESIDENCE (THREE 42 RESIDENCE (THREE

PAID BEDS PAID BEDS

PAID BEDS (SEMI DELUX) 14 PAID BEDS (SEMI DELUX) 14 3 3 SHARING) SHARING)

(SEMI DELUX) (SEMI DELUX)

PAID BEDS (DELUX) 6 PAID BEDS (DELUX) 6 WARD

DOCTOR'S RESIDENCE DERMATOLOGY

12th FLOOR 38 30 PSYCHIATRY WARD

(TWIN SHARING) WARD ENDOCRINE

PAID BEDS (SEMI DELUX) 14 PAID BEDS (SEMI DELUX) 14 DIALYSIS

GENERAL MEDICINE GENERAL MEDICINE GENERAL MEDICINE GENERAL

11th FLOOR GENERAL MEDICINE WARD 30 GENERAL MEDICINE WARD 30 30 30 30

WARD WARD WARD MEDICINE WARD

DOCTOR OFFICES (DEAN,

MEDICAL SUPERINTENDENT &

10th FLOOR SHELL FLOOR ORTHO WARD 30 ORTHO WARD 30 LAB0RATERIES LAB0RATERIES

SUPERINTENDENT)

GASTRO MEDICINE

DOCTOR OFFICES (GEN 20 GENERAL MEDICINE TB + PULMONARY

9th FLOOR CSSD WARD 30 TB WARD 30

SURGERY/GEN MEDICINE/ENT) WARD WARD

DOCTOR OFFICES OT COMPLEX PEDIATRIC SURGERY PEDIATRIC SURGERY

DERMATOLOGY ENT OT 2 WARD WARD

PEDIATRIC PEDIATRIC

8th FLOOR PEDIATRIC ENDOSCOPY OT 2 30

MEDICINE WARD MEDICINE WARD

PEDIATRIC MEDICINE

TB & RESPIRATORY PRE OP/POST OP 8 ENT WARD 20

DOCTOR OFFICES OT COMPLEX

GI SURGERY WARD

ANESTHESIA GYN OT

GENERAL MEDICINE GYNECOLOGY

7th FLOOR OBS & GYN GI OT 1 OBS + GYN WARD 30 30

ENT URO OT 1 UROLOGY WARD

PEDIATRICS ICU (MED) 6 OT COMPLEX C SECTION ICU

PEDIATRICS ICU (SUR) 3 PEDIATRIC OT 2 LDR & DELIVERY

6th FLOOR OBSTETRICS WARD 30 OBSTETRICS WARD 30 OBSTETRICS WARD

NEO NATOLOGY WARD 30 C SEC OT 2 KMC THERAPY (MALE)

NICU 15 PRE OP/POST OP 8

ORTHOPAEDIC ORTHOPAEDIC

5th FLOOR ORTHOPAEDIC OT 4 ORTHOPAEDIC WARD 30 30

NEURO/SPINE ICU 10 PRE OP/POST OP 8

OT COMPLEX (NEURO

SURGERY /BURNS & 4 PLASTIC WARD 20 GENERAL SURGERY GENERAL SURGERY GENERAL SURGERY

4th FLOOR BURNS ICU /ICU 12 PLASTICS) 30 30

PRE OP/POST OP 8 NEURO MEDICINE

CARDIOLOGY CARDIOLOGY

CTVS( POST OP) 10 CCU 10 CATHLAB 2 5

WARD (FEMALE) WARD (MALE)

3rd FLOOR THORACIC OT

CTVS WARD CTVS WARD

CARDIOLOGY WARD (FEMALE) (MALE)

CTVS (STEP DN) 10 BRONCHOSCOPY OT 1 CCU STEP DOWN 10

GENERAL SURGERY GENERAL SURGERY

PRE OP/POST OP 8 15

OT COMPLEX ( GENERAL

GASTRO ICU/UROLOGY ICU 10

SURGERY) GENERAL SURGERY GENERAL SURGERY / GENERAL SURGERY GENERAL SURGERY

2nd FLOOR 30 30 30

WARD (MALE) SDCU WARD (MALE) WARD(MALE) WARD(MALE)

SURGICAL ICU 10 PRE OP/POST OP

ENDOCRINE OPD 3 DERMATOLOGY OPD

GENERAL SURGERY

6 PEDIATRIC OPD

ENT OPD 3 PULMONARY OPD

1ST FLOOR GENERAL MEDICINE OPD 6 OBS & GYN OPD

UROLOGY OPD 3 BURNS/PLASTIC OPD 3

PSYCHIATRY OPD 4 NEPHROLOGY OPD

GI SURGERY OPD 3

ER WARDS(INCLUDING OPD

EMERGENCY ICU, MICU,

Ground FLOOR 60 OT COMPLEX (ER) 4 TECHNICIANS/DIAGONISTIC ENTRY/ DIAGONISTIC

TRIAGE, RESUSCITATION & NEUROLOGY OPD

OBSERVATION BEDS)

GY OPD ORTHOPAEDICS

BASEMENT-1 PARKING PARKING PARKING PARKING PARKING PARKING

BASEMENT-2 PARKING PARKING PARKING PARKING PARKING PARKING

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RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

AREA WISE DETAILS FOR EACH BUILDING AND FLOOR:

SR. SUB BUILTUP AREA SHELL AREA

NO. STRUCTURES (SQ.MT) (SQ. MT)

Main Building (HOSP)& Utility

1 Built Up Area

Mezzanine Floor

10th Floor 6378.08

17th Floor 2962.14

TOTAL BUILT UP AREA- EXCLUDING SHELL AREA 134608.51

 Outside Parking Area: 14130 Sq.M

 Road Area: 6850 Sq.M

 Garden Area (for Landscaping): 7650 Sq.M

The drawings, areas are all indicative only. They cannot be used for any other purposes.

8.2 ARCHITECTURAL CHARACTER OF THE SVP HOSPITAL:

The Hospital has been equipped with latest medical equipment’s like CT-Scan, MRI Scan, Cardiac

Monitors, etc. A separate geriatric ward for senior citizens is available. A digital blanket

comprising of network elements, ancillary systems, Hospital Information System etc. will be

established through computerization and transmission of various investigation results to the

wards. All the non-clinical services are to be tracked, monitored via the digital blanket elements

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

and it is expected that the bidder will maintain all their data in the systems provided for their

The Administration has some Unique Facilities and extends various welfare programs towards

well-being of the society. The administration has been continuously striving with the intent of

improving the functioning and performance of the health sector and ultimately the health status

of the people in the regions. With this mission, the administration has brought few fundamental

changes in policy and institutional arrangements of the health sector, and one such key reform

initiatives includes involving private players in health care service delivery, improving quality

and efficiency of health care institutions and generating new resources for health care.

8.3 FUNCTIONAL AND FACILITIES BRIEF OF SVP HOSPITAL:

The functional brief (FB) is intended to explain the features of the healthcare facility in sufficient

detail to establish common language and understanding between architects and engineers on one

hand and health administrators and planners on the other.

The facilities brief is essentially the service offerings of the Hospital. It is necessary to capture the

service offerings as comprehensively and accurately as possible. This would ensure that all details

about SVP HOSPITAL is available to the bidder and would help them to quote for the services

accurately knowing the exact need of the teaching hospital.

These two briefs together offer a planning guide with functional level perspective, describing the

scope of services and activities carried out in every department. Traffic, transportation of

patients and materials, communication flow, need for adjacent spaces and critical relationship

with other departments must all be incorporated into the systems and processes to integrate the

healthcare facility. In a healing institution, aesthetic as well as physical and emotional needs are

important to the eventual patient outcomes.

8.4.1 FUNCTIONAL BRIEF:

 Good accessibility & adequate parking space

 Wide ranging healthcare services under one roof

 Healing and friendly environment

 Caring nursing and sensitive to their culture – patient - centric support services

 24*7 basis availability of medical attention and advise

 Capability to handle emergencies like minor accidents, pediatrics problems, breathing

difficulties, chest pain, strokes, poisoning, minor burns

b. ENVIRONMENT:

 Architecture that is Community friendly and with local flavor

 Green building with water saving, spacious landscape with comforting features, use of natural

light and ventilation etc.

 Fulfilling mandatory and local regulations of waste handling, Pollution control, use of solar

c. INFRASTRUCTURE:

 Air-conditioning, hot water, steam to meet with functional stipulation and staff comfort

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Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

 Norms for patient safety and comfort

 Healing interiors and surroundings

 Centralize support services

 Outsourcing of non-clinical functions

 Traffic flow based on OP nos., and separate Emergency and Staff entries

 Adequate parking in basements & open areas around the building

 Practical use of solar heating and in line with statutory requirement of the local approving

authorities, may be considered

 Central Medical gas supply with Oxygen, Compressed air and vacuum lines available all over

the hospital to be considered (with adequate storage space for cylinder banks)

 Communication and data power lines to be made available all through

 Adequate waiting areas (for OPD, Radiology& Imaging), OT and ICU complex, Utility, mother’s

support, Children friendly waiting space.

 Space for stretchers, wheel chairs, portable equipment etc.

 Adequate provision for toilets, Male/Female/Children/Baby change provisions

 The Hospital OPD (including Emergency) should be planned for handling 5000 OPs per day,

with the expected 2 attendant relatives per OP. The OP hours will be from 8 am to 4 pm.

 In the OPD, Diagnostic and Consultants’ floors; Offices for Hospital Administrator, PR/ Guest

Relations, Counseling cum Dietician chamber, Doctors’ Lounge and a meeting room cum

library for senior management & medical professionals.

 Separate sample collection space in two locations and male/Female separation

 Exclusive Immunization and waiting room for VIPs and for Wellness screening.

 All areas of the Hospital are disabled-friendly

 Space for blood storage, cross matching and issue adjacent or along with laboratory location

 2-4 of IP rooms will be designed for keeping Isolation cases, as and when demand

 Exclusive parking lot for the Doctors of the Hospital.

d. TECHNOLOGY (MEDICAL EQUIPMENT):

 High end radiology and Imaging with MRI, CT, digital X-ray system, and whole body bone

 Multipurpose U/S with 3 probes & color imaging

 Semi auto lab. Equipment’s for Biochemistry, Hematology, Microbiology

 Facility to store Blood components, screen and issue

 Portable equipment’s for ICU, OT and wards. Stat lab.

 There will not be any Emergency or Minor OT. A good treatment cum minor procedures room

in the Emergency will double as area to handle non-sterile cases.

 OBG dept. with two labor rooms, Maternity OT, Baby nursery and two Birthing Suites (LDRP).

 Full-fledged Sterilization equipment’s

 Critical equipment’s and areas supported by standby and UPS support

 Equipment range to handle from Pediatric to adult cases.

 FDA approval, sourcing from reputed suppliers; water tight up gradation, warranty and

uptime guarantee.

 Ambulance services provided by government (108 services) and other agencies will be used

by SVP HOSPITAL. No separate ambulance services is planned to be maintained by SVP

 Lean multi-tasking administrative team

 Full time consultants for high focus departments (Internal Medicine, Gastroenterology,

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Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

General Surgery, Obs. & Gyn., Orthopedics & Pediatrics)

 Rotational manning for RMO and Emergency

 Permanent, Visiting and time-share Consultants for all departments.

 Structure Nursing Department for high quality patient care.

 Qualified and experienced multi-tasking paramedical personnel. The investigation equipment

will be arranged in such a manner; these will be handled by least no: of technicians (capable/

trained to handle multiple equipment’s) and for monitoring by respective Doctors.

 Attractive packages, job-satisfaction, skill enlargement through continuous training and job

rotation, multi-tasking, incentive schemes etc. will need to guide HR policies.

 Should be the best and benchmark in the locality.

 Patient – centric support systems for speedy handling & hassle free admission & discharge.

 Registration, Unique Identity No; and EMR to be introduced.

 Consultants and Nurses to be trained in IT usage.

 Round-the -clock and 365 days support of Emergency dept., Ambulance and Pharmacy.

 OPD to operate on 300 days from 8 Am to 4 Pm. Emergency to function full-fledged for

hours. On-call support to use the diagnostic modalities during other period.

 IPD and ICU will be 365 days.

 OTs will be functional from 8AM to 4 PM, except for emergencies.

 Stat Lab. For supporting emergency, OT and ICU.

 Visiting hour’s restriction, visitors by passes permission for one relative to stay with patients

in all categories of rooms and Hospital provided diet for IPs will be enforced.

 Hospital will be indemnified through appropriate and prevailing professional practices.

g. OPERATIONAL POLICIES:

 To build and operate for NABH.

 Transparency and ethical practices will be the corner stone.

 To get empanelled from Insurance companies, TPAs, State and Central Governments and

 Community screening, wellness promotion, education and training orientation will be

integrated with operations.

 Tie ups/networking with all established healthcare facilities, reputed practitioners and

related organizations in the catchment.

 Hospital will seek and establish policies for association of part time and visiting professionals

for medical and surgical specialties.

 An appropriate payment system will be developed for on-call Doctors and technicians for

attending cases outside normal working hours will be.

 The Hospital will not permit any referral payments for referring, in-house and part time

 Service will be made available for the entire cross section of the society in the catchments.

 Evidence based clinical governance practices will be introduced.

8.4.2 FACILITIES BRIEF:

The teaching Hospital is located in Ahmedabad, Gujarat. Hospital shall house around 1500 beds –

with an array of

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 Rehabilitative capabilities

These capabilities shall be rendered through assembly of technologies (Medical equipment)

coupled with the expertise in

The operations of this Hospital shall be managed by a team of management professionals,

assuming responsibilities regarding

 Hospital-Operations

 Accreditations and

 Patient-care & Hospitality

Sections below are divided into:

1. Departments with high focus

2. Clinical & Surgical Departments (OPD & IPD)

3. Diagnostic & Investigative Departments

4. Trauma & Critical Care

5. Rehabilitative Support

6. Other services

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8.4 COVERAGE OF DEPARTMENTS:

SVP HOSPITAL-LIST OF DEPARTMENTS

SL. No. DEPARTMENT FACILITY QTY.

OT - GENERAL SURGERY

PRE OP/ POST OP BEDS

2 GENERAL SURGERY

GENERAL SURGERY WARD

3 GENERAL MEDICINE GENERAL MEDICINE WARD

OT - CARDIAC/CTVS/BRONCHOSCOPY

PRE OP/ POST OP BEDS

PRE ANGIO/ POST ANGIO BEDS

4 CARDIOLOGY/CTVS

CARDIOLOGY WARD MALE & FEMALE

OT - BURNS & PLASTIC

BURN & PLASTIC PRE OP/ POST OP BEDS

SURGERY BURN ICU/ICU

BURNS & PLASTIC

PRE OP/ POST OP BEDS

OT - GI SURGERY

PRE OP/ POST OP BEDS

7 GASTRO SURGERY

8 GASTROLOGY GASTRO MEDICINE WARD

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Nagari Hospital, West Zone , Ahmedabad, Gujarat

PRE OP/ POST OP BEDS

9 NEURO SURGERY

NEURO SURGERY WARD

10 NEUROLOGY NEUROLOGY WARD

11 ENT PRE OP/ POST OP BEDS

12 ENDOCRINE PRE OP/ POST OP BEDS

ENDOCRINOLOGY WARD

PRE OP/ POST OP BEDS

13 GYNECOLOGY NICU

LDR ,DELIVERY & ECLAMPSIA

KANGAROO THERAPY

OBSTETRICS WARD

GYNECOLOGY WARD

PRE OP/ POST OP BEDS

PEDIATRICS ICU MEDICINE

PEDIATRICS ICU SURGERY

PEDIATRICS SURGERY WARD

PEDIATRICS MEDICINE

15 ORTHOPEDIC ORTHOPEDIC ICU

PRE OP/ POST OP BEDS

ORTHOPEDIC WARD

16 NEPHROLOGY NEPHROLOGY WARD

17 PULMONARY PULMONARY WARD

18 DIALYSIS DIALYSIS

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19 DERMATOLOGY DERMATOLOGY WARD

20 PSYCHIATRY PSYCHIATRY WARD

PAID BEDS - SEMI DELUX

21 PRIVATE BEDS PAID BEDS- DELUX

PAID BEDS-SUITE ROOMS

DOCTORS RESIDENCE-3 BEDED

DOCTORS RESIDENCE - 2 BEDED

22 DOCTORS' RESIDENCE OCUPENCY

RMO RESIDENCES ASSISTANCE

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9. ENVISAGED STRUCTURE OF ALL OUTSOURCED NON-CLINICAL MANAGED SERVICES

The AMC-MET shall be the supreme authority for all matters pertaining to SVP HOSPITAL. Add.

CE Hospitals AMC-MET /CEO / The Officer on Special Duty (OSD) for managing these services

shall be appointed by AMC-MET and he/she shall report into the Municipal commissioner/Deputy

Municipal commissioner/C.E.O/ Add. CE Hospitals AMC-MET, who shall in turn report into the

AMC-MET Management board. The vendors/selected bidders shall report into the Add. CE

Hospitals AMC-MET /CEO /OSD for all operational matters.

The OSD shall be the one-point responsible authority from AMC-MET perspective for all matters

pertaining to Non-clinical managed services.

10. NHL Medical College and Hostel

The Building around 60 years old and college construction of 5 floors (Basement + 4 floors). Total

area of Building 18104.34 m2. NHL Medical College boys hostel building of 13 Floors (Basement +

12 Floors) and 550 Beds Capacity. NHL Medical College Girls hostel building of 10 Floors

(Basement + 09 Floors) and 440 Beds Capacity.

11. Physiotherapy College

The Building around 25 years old and college construction of 3 floors. Physiotherapy College has

5- lecture hall, 3- practice hall and 2- multipurpose hall.

12. Nursing College and Hostel

The Building around 15 years old and college construction of 5 floors (Basement + 4 floors). Total

area of Building 13262.06 m2.

13. Nagari Hospital and Nagar school of Optometry.

The Building around 08 years old and building construction of 9 floors (Basement + 8 floors).

Total area of Building 14000.00 m2.

14. All Building Campus Of Hospital, College-Hostel (AMC MET) West Zone, Ahmedabad

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Nagari Hospital, West Zone , Ahmedabad, Gujarat

BUILDING ENGINEERING & MANAGEMENT SERVICES RFP DETAILS

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

RFP DETAILSINTRODUCTION

Building Engineering & Management is the process of managing contract creation, execution

and analysis to maximize operational and financial performance at an organization, all while

reducing financial risk. Organizations encounter an ever-increasing amount of pressure to reduce

costs and improve company. Contract management proves to be a very time-consuming element

of business, which facilitates the need for effective contract management system.

Apart from new contracts and managing existing contracts with vendors, the bidder is expected

to maintain the building - Mechanical, Electrical, Civil and Plumbing, Firefighting (including

carpentry) items in the hospital, College and Hostel (to the extent to which these items are not

covered as part of an already existing contract).

These are very important for SVP Hospital, NHL Medical College and Hostel, Physiotherapy

College, Nursing College and Hostel, Nagari Hospital and doing this properly is an important

prerogative for SVP Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing

College and Hostel, Nagari Hospital.

15. QUALIFICATION OF THE BIDDER:

To be qualified for award of contract, bidders shall have to fulfill following requirements, only

those bidders which meet the following minimum criteria will be considered for technical and

financial evaluation:

 Only registered, reputed and experience firm’s agencies having at least five (5) Years’

experience in past seven (7) years in the field of Facility Management services (Building

Management & Engineering Services) on the date of publication of this tender notice, Proof in

the form of bidder’s letterhead with details should be made available.

 The annual average turnover of services provided by the bidder should not be less than 30%

of the Estimated Value during the last three years as per their audited books of

accounts/Tax Returns with clear evidence that the turnover is derived from provided

services which is the subject matter of the present notice.

 The bidder should have completed similar works satisfactorily in any of the Highrise

commercial building /Hospital of Autonomous/Institutions/Universities/ Public Sector

Undertakings of the Central/ State Government - at least one category in the last seven (7)

Financial years. Statement in the form of signed/stamped letterheads confirming the Work

should be submitted as proof.

 Three similar completed works costing not less than 40% of estimated value each Or two

similar completed works costing not less than 50% of estimated value each. Or one similar

completed work costing not less than 80% of estimated value. Proof in the form of work,

nature, project name as well as turnover of the project over the time period in the bidder’s

letterhead should be given.

 The bidder should not have been currently blacklisted by any government agency/hospital

clients/private companies as well whatever information provided by Bidder in the form of

documents, proof of finances, work done so far and experience must be correct. Vendor has to

provide self-deceleration on INR 300 stamp paper and notarized it.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

16. DURATION OF THE CONTRACT:

The duration of the contracts 3 years (on satisfactory note by client - Year on Year basis).

Renewable on annual basis depending on the performance of the bidder.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

17. SCOPE OF THE BIDDER:

17.1 EXISTING CONTRACTS WITH VENDORS:

The following are existing contracts at SVP Hospital, NHL Medical College and Hostel,

Physiotherapy College, Nursing College and Hostel, Nagari Hospital which needs to be managed as

per define by the bidder’s contract management team. For these services listed below, the

contract management team needs to ensure that the appropriate contractor completes the job on

time and with satisfactory quality per the Service Level Agreements (SLAs) present as part of the

EXISTING SCOPE/ITEMS COVERED (EQUIPMENT LIST ONLY INDICATIVE AND

CONTRACT NOT COMPREHENSIVE)

Civil Finishes All kind of civil work (Internal and external) –repairing works like Masonry

works, Block work, Brick work, Plastering works, Painting Work, wood

work, door work, handles, windows, Steel work, flooring, skirting and dado

work, ceiling work, waterproofing, miscellaneous finishing, structural steel

and metal works etc.

 All the systems have to run as per contractor’s Agreement.

 Carpentry: Check all Door closers, Floor springs, Handles, Hinges, Locks,

Latches, Shutters, and Doors, Windows, Glazing works, Railings and

glass works etc.

 Attend to complaints/requests within 30minutes of lodging of the

complaints for repairing or resolution of complaint

 Minor repairs to be carried out immediate by the bidder. Co-ordinate

for repairing of floor spring/door closer technicians, blinds repairman

 Minor repairs to be carried out immediate by the bidder. Co-ordinate

for repairing of different type of loose and fixed furniture’s and interior

 Preparing Schedule and taking approval of client for Shutdown system

the system for Maintenance.

 Preparing RFP/Tender for hiring O&M Agency.

 Inform to client about validity of O&M agency contract before Two

 Verification/Certification of Agency’s/Contractor Bills and submit to

client with recommendation.

 Verification/Certification of Agency’s/Contractor Bills and submit to

client with recommendation.

Public health Complete kind of PHE System (High and low Side).

engineering Sanitary fixtures, CP Fittings water closet, water supply system of Domestic,

(PHE) services flushing and hot water distribution system, piping, rain water disposal

system. Pump Room, Electrical Panels.

 All the systems have to run as per contractor’s Agreement.

 Time to time Operation as per Requirement of Raw water Demands as

well as Periodical maintenance as per Suggestion by OEM –

Pumps/Motor Suppliers. Operation/Complaint Register to be maintained.

Bore well / Water Arrangements.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

 Check all toilets – W/C, urinals, and clear blockages if any.

 Attend to complaints/requests within 30 minutes of lodging of the

complaints Clear blockages in main line as and when required.

 Co-ordinate with Original Equipment Manufacturer (OEMs).

 Check inventory of spares & consumables.

 General Repairs Co-ordinate for works like painting, polishing, tiling,

ceiling works etc.

 Preparing Schedule and taking approval of client for Shutdown system

the system for Maintenance.

 Preparing RFP/Tender for hiring O&M Agency.

 Inform to client about validity of O&M agency contract before Two

 Verification/Certification of Agency’s/Contractor Bills and submit to

clientwith recommendation.

Electrical Complete HT and LT side System like HT panel, Transformer, LT Kiosk, DG

Sets, LT Panel, Floor distribution Panel, Isolation Panel, UPS System, Helipad

lighting, Floor Db, All type of cabling, Bus ducts, UPS System, External +

Internal Lighting System with all type of fixtures, Lightning System,

Earthling System, MCB, RCCB, MCB DBs, wirings etc.

 All the systems have to run as per contractor’s Agreement.

 FM Service Provider will ensure smooth operation of the electrical switch

gears, cables etc.

 FM Service Provider will be responsible for availability of requisite

power at all utility points.

 Check for tightness of connections, any overheating.

 Regular cleaning of panels on weekly basis. All sockets should be tested

once every six months for the voltage levels and earthling.

 All power cables should be checked for continuity, any broken conductor

or damage to the insulation Cables of portable equipment should be

checked once in three months, while for desktop Computers and other

stationary, all medical and nonmedical equipment it should be once in six

 Earthling should be checked regularly as part of maintenance for

tightness, corrosion etc. and should be rectified in case any deficiency is

 The Resistance of earthling pits should be checked regularly and action to

be taken for correction with approval of Company.

 A log of earthling DG sets, Transformer etc. values should be maintained

 Check all motors across facility against Noise, Temp, Vibration, Imbalance

of Phase current on weekly basis and record them.

 Ensure that the Checklists are adhered with utmost care and regularity

Preventive Maintenance Schedule to be followed with 100% compliance

for all motors and other electrical equipment, Predictive maintenance

techniques to be followed.

 History of maintenance to be maintained for each and every equipment.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

 Co-ordination of all activities with outside agencies for the purpose of

maintenance and upkeep of equipment will be carried out by the FM

Service Provider.

 Maintain proper inventory of all light fixtures, equipment/ spares.

 Ensure all the defected lights, gadgets; equipment are replaced as and

 Log down Electrical Meter readings.

 All alarms to be checked and logged.

 FM needs to procure all the engineering consumables as per employer’s

Procurement policy.

 FM Service provider needs to conduct Electro mechanical equipment

audit for every 6 months. Preparing Schedule and taking approval of

client for Shutdown system the system for Maintenance.

 Preparing RFP/Tender for hiring O&M Agency.

 Inform to client about validity of O&M agency contract before Two

 Verification/Certification of Agency’s/Contractor Bills and submit to

client with recommendation

Lifts All lifts in main building in HOSPITAL/College/Hostel –

passenger/Visitor & Services lifts at main building and 2 lifts at Service

building, 2 dumb waiters, 1 Hydraulic scissor lift, components Machine,

Worm Gear, Thrust Bearings, Drive Sheave, Drive Sheave bearings, Brake

Contact, Linings and Components: Motor, Motor generator, Motor windings,

Rotating Elements, Commutator, Brushes, Brush Holders, Bearings, Coils,

Resistance for Operating and Motor Circuits, Magnet Frames and other

Mechanical Parts

 Preparing RFP/Tender for hiring O&M Agency.

 Inform to client about validity of O&M agency contract before Two

 Verification/Certification of Agency’s/Contractor Bills and submit to

client with recommendation.

 Preparing Schedule and taking approval of client for Shutdown system

the system for Maintenance.

ELV Systems Complete Extra low voltage system like Hub room, Server Room, All control

room, IP video surveillance system CCTV camera, FA & PA system, nurse call

system, IPABX, ACS, Active and Passive data network firewall, fiber optic

Cable, Access switches, Distribution switches, Core switches, data voice

passive structured cabling, cable trays, raceways and conduits, face plates

and box, voice backbone, network racks, Audio & video System, satellite

master antenna television cabling(SMATV/ IPTV System), other ELV

Cabling and If any other services etc.

 All the systems have to run as per contractor’s Agreement.

 Daily Checks Check the power supply position of all the panels.

TENDERER’S SEAL AND SIGNATURE CLIENT’S SEAL AND SIGNATURE

RFP for selection of an agency for managing Building Engineering & Management Services at SVP

Hospital, NHL Medical College and Hostel, Physiotherapy College, Nursing College and Hostel,

Nagari Hospital, West Zone , Ahmedabad, Gujarat

 Check any fault if indicated on fire panels and rectify the same immediate.

Fortnightly checks: Operational readiness of system during main power

 Check the operation of external hooters. Monthly Checks.

 Check the fire circuit of each zone from the panels.

 Check whether signal of fire and fault gets transmitted to main panel.

 Quarterly checks Check fault circuit to each zone by actually deactivating

wire or by removing detection.

 Check fire circuits by actually giving smoke to each detector of each zone.

 Cleaning of all type of detectors with a cloth piece from outside Check the

sensitivity of the detectors.

 Half yearly checks of ELV/ network system/ Fire/ Smoke system

 Properly clean all detectors with vacuum cleaner or a blower.

 Annual Inspection Test.

 All the tests, which are carried out in quarterly inspection.

 Operation of at least 10% of the detectors in an installation should be

checked each month and the selection should be done in such a way that

all the detectors in any installations shall have been checked at least once

in every Half year. Replacement of faulty one’s with new ones in

coordination with AMC service provider.

 To Operate and maintain the complete Access Control system, CCTV

System, System as installed in the said premises.

 The FM Service Provider needs to Manage & co-ordinate (through their

service Providers - OEM’s/others) for day to day operation, monitoring