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Tender Value
₹8.3 Cr
EMD Value
₹8.3 L
Closing Date
21 Aug 2026, 6:00 pm
Executive Engineer, P.H.Works Division, JalBhavan, 1st Floor, Dahod-389151
Comprehensive Operation and Maintenance of the project mainly Water Treatment Plant, different class, type and diameter pipes, pump houses, Sumps, RCC ESR, H.G.L.R, Sluice valves, faliya connecting pipe line and civil structure, Flow meters, Non-return valve, Pump, motor, capacitor, L.T. Panels, L.T. cables and transformer installed at Headwork and Sub headwork. Work includes replacement of spares for all equipment and maintenance of all civil structures and all electro mechanical installation etc. complete. Including submission of periodic MIS reports on software. Supply of potable water in accordance, maintaining residual chlorine and all consumables including cost of chlorine, PAC and bleaching powder. All type operations, preventive maintenance, overhauls and repair / break down maintenance for civil / mechanical & electrical works. Providing qualified and experienced staff for overall management of O&M work as per detailed specification & obligatory requirement for 60 months. Excluding electric power, raw water cost under DDSA Pkg-8 Jesawada Gangardi Regional Water Supply Schemes of Tal. Dahod, Garbada, Dhanpur Dist. Dahod.
329004
10/2026-27
Open
Civil - All
Works
Dahod
4 documents required · 4 mandatory
₹12,000
Executive Engineer, P.H. Works Division, GWSSB,Dahod
₹8.3 L
31 Jul 2026
31 Jul 2026
31 Jul 2026
21 Aug 2026
31 Jul 2026
Name Of Work:- Comprehensive Operation and Maintenance of the project mainly Water Treatment
Plant, different class, type and diameter pipes, pump houses, Sumps, RCC ESR, H.G.L.R, Sluice
valves, faliya connecting pipe line and civil structure, Flow meters, Non-return valve, Pump, motor,
capacitor, L.T. Panels, L.T. cables and transformer installed at Headwork and Sub headwork. Work
includes replacement of spares for all equipment and maintenance of all civil structures and all electro
mechanical installation etc. complete. Including submission of periodic MIS reports on software. Supply
of potable water in accordance, maintaining residual chlorine and all consumables including cost of
chlorine, PAC and bleaching powder. All type operations, preventive maintenance, overhauls and
repair / break down maintenance for civil / mechanical & electrical works. Providing qualified and
experienced staff for overall management of O&M work as per detailed specification & obligatory
requirement for 60 months. Excluding electric power, raw water cost under DDSA Pkg-8 Jesawada
Gangardi Regional Water Supply Schemes of Tal. Dahod, Garbada, Dhanpur Dist. Dahod.
Estimated Cost: Rs. ₹
Gujarat Water Supply & Sewerage Board
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
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GWSSB - Gangari Jesawada Pkg 8 RWSS Page
SR. NO. PARTICULARS
Section-1 Instruction to Bidders
1 Notice Inviting Tender
2 Bid Data Sheet
3 Instruction to Bidders
4 Qualification Criteria and Evaluation Procedure
Section-2 Scope of Services
6 Scope of Work
Section-3 Conditions of Contract
8 General Conditions of Contract
9 Definitions & Interpretation
10 Special Conditions of Contract
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
THIS PAGE IS LEFT INTENTIONALLY BLANK.
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
Section I: Instructions to Bidders
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
1. NOTICE INVITING TENDER
GUJARAT WATER SUPPLY & SEWERAGE BOARD
(Govt. of Gujarat Undertaking)
TENDER NOTICE NO. 10 OF 2026-2027
TENDER NOTICE OF Rs. ₹
Executive Engineer, Public Health Works Division, Dahod, Phone No. 9978406640, invites tender
for below mentioned work by E-Tendering System.
1. Name of work : Comprehensive Operation and Maintenance of the project mainly Water
Treatment Plant, different class, type and diameter pipes, pump houses,
Sumps, RCC ESR, H.G.L.R, Sluice valves, faliya connecting pipe line
and civil structure, Flow meters, Non-return valve, Pump, motor,
capacitor, L.T. Panels, L.T. cables and transformer installed at
Headwork and Sub headwork. Work includes replacement of spares for
all equipment and maintenance of all civil structures and all electro
mechanical installation etc. complete. Including submission of periodic
MIS reports on software. Supply of potable water in accordance,
maintaining residual chlorine and all consumables including cost of
chlorine, PAC and bleaching powder. All type operations, preventive
maintenance, overhauls and repair / break down maintenance for civil /
mechanical & electrical works. Providing qualified and experienced staff
for overall management of O&M work as per detailed specification &
obligatory requirement for 60 months. Excluding electric power, raw
water cost under DDSA Pkg-8 Jesawada Gangardi Regional Water
Supply Schemes of Tal. Dahod, Garbada, Dhanpur Dist. Dahod. (Pl see
detailed scope of work)
2. Estimated Cost : Rs. ₹
3. Eligibility of : Any bidder with “AA” class of registration or higher in R&B/WRD of Govt.
contractor of Gujarat. However, the bidder will have to Post Qualify as per Financial
& Technical Criteria given in the bid document.
4. Last date of : DD-MM-YYYY up to 18:00 Hrs
Note: GWSSB reserves the right to reject any or all tenders without assigning any reason. For
detailed information regarding tender & conditions, one may contact office mentioned above
during office hours and is binding to all.
Executive Engineer
Public health Work Division
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
2. BID DATA SHEET
1 Department Name Gujarat Water Supply & Sewage Board
2 Circle/Division P.H.W. Division, GWSSB / P.H. Circle, GWSSB, Godhra
3 Tender Notice No
4 Name of Project & DDSA Pkg-8 Jesawada Gangardi RWSS
5 Name of Work: Comprehensive Operation and Maintenance of the project mainly Water
Treatment Plant, different class, type and diameter pipes, pump houses,
Sumps, RCC ESR, H.G.L.R, Sluice valves, faliya connecting pipe line and
civil structure, Flow meters, Non-return valve, Pump, motor, capacitor, L.T.
Panels, L.T. cables and transformer installed at Headwork and Sub
headwork. Work includes replacement of spares for all equipment and
maintenance of all civil structures and all electro mechanical installation
etc. complete. Including submission of periodic MIS reports on software.
Supply of potable water in accordance, maintaining residual chlorine and
all consumables including cost of chlorine, PAC and bleaching powder. All
type operations, preventive maintenance, overhauls and repair / break
down maintenance for civil / mechanical & electrical works. Providing
qualified and experienced staff for overall management of O&M work as
per detailed specification & obligatory requirement for 60 months.
Excluding electric power, raw water cost under DDSA Pkg-8 jesawada
Gangardi Regional Water Supply Schemes of Tal. Dahod, Garbada,
Dhanpur Dist. Dahod.
(Pl see detailed scope of work)
6 Estimated Contract Value Rs. 8,33,74,643.45 (5 years O & M Civil + Mech. Cost)
7 Period of O & M of 60 Months
scheme (in Months)
8 Bidding Type Two Bid System
9 Bid Call (Nos)
10 Tender Currency Type Single
11 Tender Currency Settings Indian Rupee (INR)
12 Rebate Applicable
13 Amount Details
14 Bid Document Fee / Bid Rs. 12,000/-
Processing Fees /
15 Bid Document Fee Executive Engineer, Public Health Works Division, Dahod
16 Bid Security/ EMD/ Rs. 8,33,750/-
Proposal Security (INR): Rupees Eight Lakh Thirty Three Thousand Seven hundred Fifty Only.
17 Bid Security / EMD In Executive Engineer, Public Health Works Division, Dahod
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
18 Tender Dates
All Dates are in dd/mm/yyyy, hr: min as per Indian Standard Time (IST)
19 Bid Document ...................10:00 onwards
Downloading Start Date
20 Bid Document ................. 18:00:00 hrs
Downloading End Date
21 Last Date & Time for .................18:00:00 hrs
Online submission of
Pre-Bid Meeting Date
and Time Address:
22 Physical Submission of ..................18:00:00 hrs
documents last Date &
23 Bid Opening Date ................. 12:00:00 hrs (If possible)
24 Bid Validity Period 180 Days from the last date of submission of bid.
25 Physical submission of Instrument of tender fee & EMD shall be submitted in electronic format
Tender Fee, Earnest only through online (By scanning while uploading the bid). This submission
Money Deposit and PQ shall mean that Tender Fee and EMD are received for purpose of opening
supporting document. the bid. Accordingly offer of only those shall be opened whose tender fee
and EMD is received electronically. However, for the purpose of realization
of instrument of tender fee & EMD, bidder shall send the same in original
through RPAD/SPEED POST/HAND DELIVERY so as to reach
"Executive Engineer, P.H. Works Division, Dahod” within next seven
day of last date of bidding within office hours. For not submitting
DD/FDR/BG in original, bidder shall be banned to participate in any tender
of the Board for period of 3 years as a penal action.
Any document in supporting to tender bid shall be submitted in electronic
format only through online (by scanning etc.) and submission only in hard
copy will not be accepted separately.
26 Payments details 1. Document submission of Tender fee, Earnest money deposit, PAN
Card shall be uploaded online only.
2. Tender Fee (Document fee) amounting to
Rs. 12,000/- in favour of “Executive Engineer, P.H. Works Division,
Dahod, Dist.: Dahod." in form of Demand Draft shall be issued by any
nationalized bank or as per list mentioned in GR of. Finance
Department, GR. No.:FD/MSM/e-file/4/2025/2712/D.M.O. Date
01/04/2026 (Enclosed)
Earnest Money Deposit
Rs. 8,33,750/- in form of FDR or Bank Guarantee in favour of “Executive
Engineer, P.H. Works Division, Dahod, Dist :Dahod” valid up to 28 days
from the date of closure of the bid validity period of 180 days i.e. (Total of
180+28=208 days), shall be issued by any nationalized bank or as per list
mentioned in GR. No.:FD/MSM/e-file/4/2025/2712/D.M.O. Date
01/04/2026 (Enclosed)
27 Officer Inviting Bids: Executive Engineer, Public Health Works Division, Dahod,
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28 Bid Opening Authority: Superintending Engineer, P.H. Circle, Godhra, Dist. Panchmahal
29 Address: Public Health Circle, GWSSB, First Floor, Mangal Murti Complex, Station
30 Contact Details of Officer Phone :9978406616 (S.E.) Phone:.9978406640 (E.E),
31 Submission of tender The following documents shall be uploaded while submitting the BID
• Scanned copy of Demand Draft as tender fee
• Scanned copy of FDR / BG as EMD
• Scanned copy of Valid Registration as ‘AA’ Class or above as Civil
or Electrical Contractor in R & B/ Water Resource Department,
Government of Gujarat
• Electrical contractor’s license issued by Electric Licensing Board,
• Scanned copy of PAN card
• Scanned Copy Of Solvancy Certificate (Minimum 300 Lacs)
• Scanned copy of GST registration
• Income tax return certificate
• Scan copies of Financial documents, Scan copies of Experience
Certificates of O&M of project and other documents as per
evaluation criteria.
In addition to the documents mentioned above, the documents required
as per attached Forms & Annexure are also to be uploaded. Bidder shall
submit their offer i.e. Technical bid as well as price bid in Electronic
format on stipulated website & date as mentioned in the tender
document. No offer in physical form will be accepted.
32 General Terms &
As Per Tender Document
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
3. INSTRUCTION TO BIDDERS
3.1.1. General terms & instructions
No Bidder shall submit more than 1 (one) Bid for the Project.
1) The Bid Document Fee will not be refunded under any circumstances.
2) EMD in the form specified in tender document only shall be accepted.
3) The offer shall be valid for 180 days from the last date of submission of bid.
4) Tenders without Bid Document Fee, Earnest Money Deposit (EMD), Valid Registration
Certificate and which do not fulfil all or any of the conditions or those submitted incomplete, in
any respect shall not be considered for evaluation.
5) Not more than one tender shall be submitted by a Bidder.
6) Conditional tender shall not be accepted.
7) GWSSB reserves the right to accept the lowest responsive offer, based on evaluation of the
schemeand reject any or all tenders without assigning any reason.
8) Tendernotice shall form a part of contract document.
9) The bidders are advised to read carefully the “Instruction” and “Eligibility Criteria” contained in
the tender documents.
10) The internet site address for E-Tender is http://www.nprocure.com and that of corporate
website is watersupply.gujarat.gov.in
Details to be furnished along with application:
Interested Bidders can view these tender documents online. The bidders who are interested in bidding
in these tenders can download tender documents as mentioned above.
Tender Documents are available only in electronic form. Bidders shall upload the tender documents as
per timeline specified as above, Tender fee and Bid Security (EMD) shall have to be furnished as
specified in Tender Notice. The intending bidders have to submit the following documents also. The
bidder should submit all the forms electronically only.
Stamp Duty Charges
Stamp Duty charges, wherever necessary shall be borne by the Contractor. The contract agreement
will be executed on non-judicial stamp paper of the value of Rs. 300/- (Rupees Hundred Only).
3.1.2. Corrupt or Fraudulent Practices
GWSSB requires that bidders/suppliers /contractors to follow the highest standard of ethics during the
procurement and execution of such contracts. In pursuance of this policy. Defines for the purposes of
this provision, the terms set forth below as follows:
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i. “Corrupt Practices” means behavior on the part of officials in the public or private sectors by
which they improperly and unlawfully enrich themselves and/or those close to them, or induce
others to do so, by misusing the position in which they are placed, and it includes the offering,
giving, receiving or soliciting of anything of value to influence the Action of any such official in
the procurement process or in contract execution; and
ii. “Fraudulent practice” means a misrepresentation of facts in order to influence a procurement
process or the execution of a contract to the determination of the Borrower and includes
collusive practice among bidders (prior to or after bid submission) designed to establish bid
prices at artificial non-competitive levels and to deprive the borrower of the benefits of free and
open competition.
iii. Will reject a proposal for award if it determines that the bidder recommended for award has
engaged in corrupt or fraudulent practices in competing for the contract in question.
iv. Will declare a firm ineligible, either indefinitely or for a stated period of time, to be awarded a
contract if it at any time determines that the firm has engaged in corrupt and fraudulent
practices in competing for, or in executing an contract.
3.1.3. Work Schedule
All Bidders are cautioned that tenders containing any deviation from the contractual terms and
conditions, specifications or other requirements may be rejected as non-responsive.
Price bid of bidders qualified in primary bid shall be opened for evaluation of price and further decision
of accepting the tender will be taken.
All bidders are requested to discuss and obtain clarifications or additional information as may be
required by them.
3.1.4. Eligible bidders
A Bidder shall not have a conflict of interest. All Bidders found to have a conflict of interest shall be
disqualified. A Bidder may be considered to be in a conflict of interest with one or more parties in this
bidding process if any of, including but not limited to, the following apply:
1) they receive or have received any direct or indirect subsidy from any of them; or
2) they have a relationship with each other, directly or through common third parties, that puts
them in a position to have access to material information about or improperly influence the bid
of another Bidder, or influence the decisions of the Employer regarding this bidding process; or
3) a Bidder was affiliated with a firm or entity that has been hired (or is proposed to be hired) by
the Employer or Borrower as Employer’s Representative for the Contract
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A Bidder shall not be under suspension from Bidding by the Employer as the result of the execution of
a Bid–Securing Declaration.
Bidders shall provide such evidence of their continued eligibility satisfactory to the Employer, as the
Employer shall reasonably request.
3.1.5. Contents of this document
The Bidding Document consists of two volumes, which include all the sections indicated below, and
should be read in conjunction with any Addendum issued by GWSSB.
1) Volume-1: Instructions to Bidder, Scope of Work and General Conditions
(a) Section1 Instructions to Bidders (ITB)
(b) Section 2 Scope of Work
(c) Section 3 Conditions of Contract
2) Volume-2: Price Bid
3.1.6. Agenda & Corrigendum
Agenda and corrigenda will form, a part of the contract documents, and full consideration shall be given
to all addenda and corrigendum in the part of tender documents.
Tenderers shall verify the number of agenda and corrigendum issued. if any and acknowledge the
receipt of all agenda and corrigendum to the Engineer and failure to do so may cause the tender to be
All agenda, corrigendum issued by GWSSB and sent to the contractor shall be a part of the contract.
3.1.7. Download of Tender
The tender document for this work are available only in Electronic format, which bidders can download
free of cost from the internet site www.gwssb.nprocure.com
B. PREPARATION OF BIDS
Bidders shall be aware of the provision of conditions of particular application.
1) The intending Tenderer should visit the site, examine the site details, including geological and
geo-hydrological conditions and verify the technical details given in the tender, collect additional
or supplementary data as may be required and formulate their offer accordingly.
2) Intending tenderers shall have the liberty to send technical query relating to the work
and the Tender Document in hard copy to the office before Prebid meeting or 7 days of
last date of bid submission in case if no prebid meeting is proposed.
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3) All Tenderers are cautioned that tenders containing any deviation from the contractual terms
and conditions, specifications or other requirements will be treated as non-responsive and
rejected outright.
4) Conditional tenders shall be treated as non-responsive and rejected outright.
5) Contractors will have to quote for the entire work and all items mentioned in the schedules
containing bill of quantities and scope of work. Alternative offer is not acceptable and such
offers will be considered non-responsive and out rightly rejected.
6) Contractors should invariably give elaborate and correct information in Schedules enclosed with
this Post qualification Bid. They should also give whatever additional information in support of
their claim for qualifying them as technically competent and financially sound agency to carry
out the work under this contract and for evaluation of Post- qualification Bid and selection of
contractors for opening of the Price Bid.
7) After opening the Post-qualification and Technical Bids, the procedure of Post- qualification will
be adopted and Price Bid of only such Post- qualified contractors will be opened.
3.1.9. Language of Bid
Tender shall be submitted in the prescribed form in English. All literature and correspondence in
connection with tender shall be. in English.
3.1.10. Cost of Bidding
The Bidder shall bear all costs associated with the preparation and submission of its Bid, and the
Employer shall in no case be responsible or liable for those costs, regardless of the conduct or
outcome of the bidding process.
3.1.11. Contact Authority
The following officers may be contacted for any further information on the tender.
Sr. Contact Nos.
Name of Officer Designation & Address
No. Office Mobile
1. Smt.S.D.Vasava Superintending Engineer, P.H. P.H. Circle, Godhra 9978406616 (SE)
2. Shree D.M.Bumbadia Executive Engineer, Public P.H.W.D Dahod 9978406640 (EE)
Health Works Division, Dahod
3. Shree P.R.Panchal Deputy Executive Engineer. P.H.S.S.Division 9099977103 (DEE)
P.H.S.S.Division Dahod Dahod
3.1.12. Documents comprising the bid
Tenderer must submit:
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1) Tender shall be considered only if accompanied by full information as required under this
2) The Tenderer must digitally sign the tender.
3) Any tender containing vague and indefinite expressions, which are against the terms and
conditions laid down by GWSSB, will be considered as non-responsive.
4) Tenderers are requested to furnish all the technical data, description literature, leaflet and
supplementary description and relevant specification, in English Wherever required the
tenderers, to supplement may furnish additional information and data, amplify or clarify the
information required in the specification online only.
5) The tenders shall indicate in a summary form:
a) Accessories/fitments which are standard with the equipment which though not
specifiedinthe tender are included in the scope of supply and are included in tender price.
b) Accessories/fitments which may occasionally or frequently be required but have been
specifically excluded by the tenderers from the scope of supply and which are not included
in tender price.
3.1.13. Letter of bid & schedules
The Letters of Technical Bid and Price Bid, and the Schedules, and all documents listed under ITB
2.1.9, shall be prepared using the relevant forms furnished in Sub section 5 (Bidding Forms). The
forms must be completed without any alterations to the text, and no substitutes shall be accepted. All
blank spaces shall be filled in with the information requested, and as required in the BDS.
3.1.14. Alternative Bids
Alternative Bids are not allowed.
3.1.15. Currency
The Rates and Prices shall be quoted in the Indian Rupees.
3.1.16. Validity of Bids
The bid proposal shall remain valid for 180 days from the last date of submission of Technical Bid.
Tender valid for a shorter period may be rejected by the GWSSB as non-responsive.
The Bidder is expected to examine all instructions, forms, terms, and requirements in the Bidding
Document. Failure to furnish all information or documentation required by the Bidding Document may
result in the rejection of the Bid. Bidders should visit and inspect site and submit bids online
accordingly. GWSSB shall presume that the Bidder who submits his bids online has properly
understood the tender and is fully aware of the site conditions.
3.1.17. Bid Security/ Earnest Money Deposit
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The Tenderer shall furnish, as part of its Tender, Earnest Money Deposit for the amount as indicated in
the invitation for tender.
1) Any Tender without EMD will be rejected by the GWSSB as non- responsive.
2) Unsuccessful Tenderer’s Earnest Money will be discharged / returned as Early as possible.
3) The successful Tenderer’s Earnest Money will be discharged upon the Tenderer signing the
Contract and furnishing the performance/security Deposit.
4) No interest will be paid on Earnest Money Deposit.
3.1.18. Format and signing of tender
Tenders signed by the Tenderer or a person or persons duly authorised to sign the Tender. The power
of Attorney in favour of the person authorised to sign the Tender shall accompany the Tender.
C. SUBMISSION & OPENING OF BIDS
3.1.19. Submission of tender
1) The Bidder must submit online duly filled in the entire tender document i.e. technical bid and
price-bid available on website the rate and the along with other details in Schedule B of tender
2) The bidder shall fill the required details/ data/ information in the prescribed form of tender
3) Tender in offline mode will not be accepted.
4) The tender i.e. Technical bid and Price bid, dully filled in shall be uploaded on
www.gwssb.nprocure.com up to the date and time mentioned in the Tender Notice.
5) The employer at his discretion can extend the last date for submission of tender by amending
the bidding document in which case all rights and obligations of the employer and bidder will
thereafter be subject to the last date as extended. The bidder shall be responsible for extending
the validity of tender, accordingly, failing which his bid shall be rejected as non-responsive.
6) Bidders will have to submit F.D.R. or Bank Guarantee for Earnest Money Deposit and Demand
Draft of tender fee in a separate sealed envelope and other technical documents in another
sealed envelope. The documents shall be submitted by RPAD/Speed Post/ Hand Delivery only
to the designated officer, as mentioned in the Tender Notice. Each cover must clearly be
marked with the contents i.e. “TENDER FEE & EMD” and “TECHNICAL BID DOCUMENT”
3.1.20. Method of tendering
1) If the tender is uploaded by an individual, it shall be digitally signed by the individual.
2) If the tender is uploaded by a proprietary firm, it shall be digitally signed by the proprietor.
3) If the tender is uploaded by a limited company or a corporation, it shall be digitally signed by a
duly authorized person holding the powers of attorney for signing the tender. Such limited
company or corporation may be required to furnish satisfactory evidence of its existence before
the contract is awarded. They should also furnish Articles of Memorandum of Association.
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
4) Each bidder shall submit only one bid for the particular work. A bidder who submits more than
one bid in the particular work will be disqualified.
5) All witnesses and sureties shall be person of status and probity their full name, occupation and
addresses when they fill the vendor registration form provided in the website.
www.gwssb.nprocure.com
6) In case at time of tender uploading, if any of the above information has changed then the Bidder
shall correct the same by making the modification in his personal profile.
3.1.21. Deadline for submission of bid
Bids must be received by the Employer at the address specified above not later than mentioned in the
The Employer may, at its discretion, extend the deadline for submission of bids by issuing an
addendum, in which case all rights and obligations of the Employer and the bidders previously subject
to the original deadline will thereafter be subject to the deadline as extended.
3.1.22. Late Bid
Any bid received by the Employer after the deadline for submission of bids will be rejected and
returned unopened to the bidder.
3.1.23. Modification & withdrawal of bids
The bidder may modify or withdraw its bid after bid submission, provided that written notice of the
modification or withdrawal is received by the Employer prior to the deadline for submission of bids.
However, no modification or withdrawal shall be permitted and accepted after the deadline for
submission of bids.
No bid may be modified by the bidder after the deadline for submission of bids.
Withdrawal of a bid during the interval between the deadline for submission of bids and the expiration
of the period of bid validity shall result in the forfeiture of the bid security.
3.1.24. Opening of Technical proposal
The Employer will open the technical proposals, including modifications made in the presence of
bidders' representatives’ online website who choose to attend at:
Venue: Office of Superintending Engineer, P.H.Circle, Godhara
Date & Time: / /2026 @ 12.00 Hrs.
The bidder’s representatives who are present shall sign a register evidencing their attendance.
The price proposals will remain unopened until the time of bid opening of the price proposals. The time
and date and location of the bid opening of the price proposals will be given through mail online by the
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
Employer and will follow the receipt of approval by the GWSSB of the evaluation of the technical
The bidder’s name, bid modifications and withdrawals, such other details, as the Employer may
consider appropriate, will be announced and recorded by the Employer at the opening. The bidders'
representatives will be required to sign this record.
The Employer shall prepare minutes of the bid opening, including the information disclosed to those
Information relating to the examination, clarification, evaluation and comparison of bids and
recommendations for the award of a contract shall not be disclosed to bidders or any other persons not
officially concerned with such process. Any effort by a bidder to influence the Employer's processing of
bids or award decisions by any way may result in the rejection of the bidder's bid.
D. EVALUATION & COMPARISON
3.1.26. Preliminary examination of technical proposal
The Employer will examine the bids to determine whether they are complete, whether the documents
have been properly signed, whether-the required security is included, and whether the bids are
generally in order. Any bids found to be non-responsive for any reason or not meeting the minimum
levels of the performance or other criteria specified in the bidding documents will be rejected by the
Employer and not included for further consideration.
3.1.27. Examination of bids and determination of responsiveness
1) Prior to the detailed evaluation of bids, the Employer will determine whether each bid (a) meets
the eligibility criteria (b) has been properly signed (c) is accompanied by the required securities
(d) is substantially responsive to the requirements of the bidding documents and (e) provides
any clarification and/or substantiation that the Employer may require to determine
responsiveness pursuant.
2) A substantially responsive bid is one that conforms to all the terms, conditions, and
specifications of the bidding documents without material deviation or reservation. A material
deviation or reservation is one (a) which affects in any substantial way the scope, quality, or
performance of the Works (b) Which limits in any substantial way, inconsistent with the bidding
documents, the Employer’s rights or the bidder’s obligations under the contract or (c) whose
rectification would affect unfairly the competitive position of other bidders presenting
substantially responsive bids.
3) If a bid is not substantially responsive, it will be rejected by the Employer, and cannot
subsequently be made responsive by correction or withdrawal of the non-conforming deviation
or reservation.
3.1.28. Evaluation and comparison of technical proposal
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The Employer will carry out a detailed evaluation of the bids in order to determine whether the bidders
are qualified and whether the technical aspects are substantially responsive to the requirements set
forth in the bidding documents. In order to reach such a determination, the Employer will examine the
information supplied by the Bidders and other requirements in the bidding documents, taking into
account the following factors:
1) The determination will take into account the Bidder's financial, technical and production
capabilities and past performance; it will be based upon an examination of the documentary
evidence of the Bidder's qualifications submitted by the Bidder, as well as such other
information as the Employer deems necessary and appropriate; and
2) An affirmative determination will be a prerequisite for the Employer to continue with the
evaluation of the technical proposal; a negative determination will result in rejection of the
1) Overall completeness and compliance with the Employer's Requirements; the technical merits
of plant and equipment offered and deviations from the Employer's Requirements; suitability of
the facilities offered in relation to the environmental and climatic conditions prevailing at the site;
quality, function and operation of any process control concept included in the bid;
2) Achievement of specified performance criteria by the facilities;
3) Compliance with the time schedule called for in Technical proposal and any alternative time
schedules offered by Bidders, as evidenced by a milestone schedule provided in the bid;
4) Any deviations to the commercial and contractual provisions stipulated in the bidding
3.1.29. Clarification of technical proposals
The Employer may conduct clarification meetings with any Bidder to discuss any matters, technical or
otherwise, where the Employer requires amendments or changes to be made to the Technical
Any effort by the bidder to influence the employer in the Employer’s evaluation of technical proposals,
bid comparison or the Employer’s decisions on acceptance or rejection of bids may result in the
rejection of the bidder’s bid.
3.1.30. Invitation to attend opening of price proposals
At the end of the evaluation of the technical proposals the Employer will invite bidders who have
submitted substantially responsive technical proposals and who have been determined as being
qualified for award to attend the bid opening of the price proposals. Bidders shall be given reasonable
notice of the price proposal bid opening.
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The Employer will notify Bidders that have been rejected on the grounds of being substantially non-
responsive to the requirements of the bidding documents in writing
3.1.31. Opening of price proposals
The Employer will open the price proposals of all bidders who submitted substantially responsive
technical proposals at the time and date at the location advised to the bidders. The bidder's
representatives who are present shall sign a register evidencing their attendance.
The bidder's names, the Bid Prices, the total amount of each bid, any discounts, and such other details
The bidder's names, the Bid Prices, the total amount of each bid, any discounts, and such other details
as the Employer may consider appropriate, will be announced and recorded by the Employer at the
opening. The bidder's representatives will be required to sign this record.
The Employer shall prepare minutes of the bid opening, including the information disclosed to those
present in accordance with Sub-Clause.
3.1.32. Clarification of price proposals and contacting the employer
To assist in the examination, evaluation and comparison of price proposals, the Employer may, at its
discretion, ask any bidder for clarification of its bid. The request for clarification and the response shall
be in writing or by cable.
No bidder shall contact the employer on any matter relating to its bid from the time of opening of price
proposals to the time the contract is awarded. If the bidder wishes to bring additional information to the
notice of the Employer, it should do so in writing.
Any effort by the bidder to influence the Employer in the Employer’s evaluation of price proposals, bid
comparison or contract award decisions may result in the rejection of the bidder’s bid.
3.1.33. Preliminary examination of price proposals and determination of responsiveness
The Employer will examine the bids to determine whether they are complete, whether the documents
have been properly signed, whether the required security is included, whether the bids are substantially
responsive to the requirements of the bidding documents; and whether the bids provide any
clarification and/or substantiation that the Employer may require.
A substantially responsive bid is one which conforms to all the terms, conditions and requirements of
the bidding documents, without material deviation or reservation and includes the amendments and
changes, if any, requested by the Employer during the evaluation of the bidder's technical proposal.
If a price proposal is not substantially responsive, it will be rejected by the Employer, and may not
subsequently be made responsive by correction or withdrawal of the nonconforming deviation or
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
3.1.34. Correction of errors
Price Proposals determined to be substantially responsive will be checked by the Employer for any
arithmetic errors. Arithmetic errors will be rectified on the following basis. If there is a discrepancy
between the unit rate and the total cost that is obtained by multiplying the unit rate and quantity, the
unit rate shall prevail and the total cost will be corrected unless in the opinion of the Employer there is
an obvious misplacement of the decimal point in the unit rate, in which case the total cost as quoted
will govern and the unit rate corrected. If there is a discrepancy between the total bid amount and the
sum of total costs, the sum of the total costs shall prevail and the total bid amount will be corrected.
The amount stated in the Form of Bid for Price Proposal will be adjusted by the Employer in
accordance with the above procedure for the correction of errors and, shall be considered as binding
upon the bidder. If the bidder does not accept the corrected amount of bid, its bid will be rejected, and
the bid security may be forfeited.
3.1.35. Evaluation and comparison of price proposal
The Employer will evaluate and compare only the bids determined to be substantially responsive.
The Employer's evaluation of a bid will take into account, in addition to the bid prices indicated in the
Schedule of Prices, the following costs and factors that will be added to each Bidder's bid price in the
evaluation using pricing information available to the Employer, in the manner and to the' extent and in
the Employer's Requirements.
1) The additional price, if any, reflected in the price proposal. If the price stated is not realistic the
bid is liable to be rejected,
2) Compliance with the time schedule called for in the Appendix to Price Proposal and evidenced
as needed in a milestone schedule provided in the bid;
3) The projected operating costs during the initial period of operation of the facilities,
4) The functional guarantees of the facilities offered against the specified performance criteria of
the plant and equipment; and
5) The extra cost of work, services, facilities etc. required to be provided by the Employer or third
6) The Employer reserves the right to accept or reject any variation or deviation. Variations,
deviations, and other factors which are in excess of the requirements of the bidding
documents or otherwise result in the accrual of unsolicited benefits to the Employer shall not be
taken into account in bid evaluation.
7) The estimated effect of the price adjustment provisions of the Conditions of Particular
Application, applied over the period of execution of the Contract, shall not be taken into account
in bid evaluation.
8) If the bid of the successful bidder is substantially below the Employer's estimate for the
contract, the Employer may require the bidder to produce detailed price analyses to
demonstrate the internal consistency of those prices. After evaluation of the price analysis, the
Employer may require that the amount of the performance security be increased at the expense
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
of the successful bidder to a level sufficient to protect the Employer against financial loss in the
event of default of the successful bidder under the Contract
9) If any dispute or contradiction, interpretation in tender document the decision of Superintending
Engineer, P.H. Circle, Godhra will be final & shall be binding to the agency.
3.1.36. Employer’s right to accept any bid or to reject any or all bids
The employer reserves the right to accept or reject any bid, and to annual the bidding process and
reject all bids, at any time prior to award of Contract, without thereby incurring any liability to the
affected bidder or bidders or any obligation to inform the affected bidder or bidders of the grounds for
the employer’s action.
The Employer will award the Contract to the bidder whose bid has been determined to be responsive to
the bidding documents and who have offered the workable Evaluated Bid Price, provided that such
bidder has been determined to be eligible & qualified.
3.1.37. Notification of award
Prior to expiration of the period of bid validity prescribed by the Employer, the employer will notify the
successful bidder by fax, confirmed by registered letter, that its bid has been accepted. This letter
(herein after and in the Conditions of Contract called the “Letter of Acceptance”) shall name the sum,
which the Employer will pay the Contractor in consideration of the supply, execution and completion of
the Works buy the Contractor as prescribed by the Contract (hereinafter and in the conditions of
contract called “the Contract Price”).The notification of award will constitute the formation of the
Upon the furnishing by the successful bidder of a performance security (and domestic preference
security where required), the Employer will promptly return the other bidders that their bid security.
3.1.38. Signing of contract
At the same time thatthe employer notifies the successful bidder about the acceptance of bid, the
Employer will send the bidder the Form of Contract Agreement provided in the bidding documents,
incorporating all agreements between the parties.
Within 15 days of receipt of the Form of Agreement, the successful bidder shall sign the Form and
return it to the Employer.
3.1.39. Performance Security
Within 15 days of receipt of the notification of award from the Employer, the successful bidder shall
furnish to the Employer a performance security in accordance with the General conditions of contract,
Clause 1. The form of performance security provided in the bidding documents may be used or some
other form acceptable to the Employer.
Failure of the successful bidder to comply with the requirements shall constitute sufficient grounds for
the annulment of the award and forfeiture of the bid security.
Security Deposit shall be released in accordance with the general conditions of contract (clause-1)
3.1.40. Declaration form: (form-h)
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In conjunction to Sub Clause 'C' under “29. Evaluation to Technical bids" the bidder should submit
undertaking as per Form-H on non-judicial stamp paper of Rs. 300/- dully attested by notary public
regarding document submitted, are true. GWSSB would have the right to forfeit the EMD and blacklist
the bidder if any of the information given by the bidder is found faulty or incorrect or misleading.
3.1.41. Other Requirements
The applicant in the same name and style shall be a well-established Civil/Mechanical/Electrical (as
per type of the tender) Engineering Contractor, shall have Registration in the required class for the
work and should be in category as per operations and maintenance performance evaluation system.
THIS PAGE IS LEFT INTENTIONALLY BLANK.
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GUJARAT WATERSUPPLY & SEWERAGE BOARD
(A WHOLLY OWNED GOVERNMENT OF GUJARAT UNDERTAKING)
QUALIFICATION CRITERIA & EVALUATION PROCEDURE
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4. QUALIFICATION CRITERIA & EVALUATION PROCEDURE
All information requested for in the downloaded forms should be furnished against the respective columns
in the forms in electronic formats. If information is nil it should also be mentioned as nil or no such case. If
any particular query is not applicable in case of the applicant, it should be stated as not applicable
However, the tender/ Bidders are cautioned that not giving complete information called for in the tender
Documents in the form required or not giving it in clear terms or making any change in the prescribed forms
may result in the Bidder being summarily disqualified.
1) The tender’s/Bidder’s name shall appear on each page of the prescribed Proforma.
2) Reference, Information and certificates from the respective clients certifying suitability, technical
know-how or capability of the Bidder shall be signed by that client, in full with his name underneath
in block letter and designation in that organization.
3) No further information will be entertained after submission of Tender Document unless it is called
for by the GWSSB.
4) Any effort by a Bidder/Bidder to influence the GWSSB in the process of examination. Clarification,
evaluation of Tender and in decision concerning qualification, may result in disqualifying the Bidder.
5) The successful per-qualification made in the case of any Bidder for any other work of GWSSB will
not be considered valid for the present work.
1.1. Minimum qualifying criteria
To qualify, each bidder in the same name and style should have achieved the following performances:
1.1.1. General eligibility criteria
1) The bidder should be a company registered under Companies Registration act 1956/2013 or
Limited Liability Partnership Act, 2008, or a Proprietorship registered in India as on bid submission
2) The bidder must have a valid registration as “AA” Class or above as Civil or Electrical Contractor in
R & B /Water Resources Department, Government of Gujarat
3) Electrical contractor’s license issued by Electric Licensing Board, Gandhinagar
4) Bidder should not be under the effect of blacklisting/ debarment by any Ministry of Government of
India or by any State Government of any other State in India or byGovernment of Gujarat or any of
the Government PSUs on the last of bidding.
1.1.2. Financial Capacity & Experience
The bidder must satisfy any one of the following two scenarios to be eligible to bid for the services in the
Scenario-1: A bidder, under this scenario shall satisfy below financial capacity and experience
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
a) Turnover: Bidder must have achieved minimum annual financial turnover (at current price level)
from contract receipt of works (in all classes of civil engineering construction works or O&M
services only) of Rs. 4 Crores in any one Financial years out of last Five (5) financial years i.e. from
b) Experience: The bidder shall have successfullycompleted operation and maintenance for minimum
1 years for any water supply system or part of its civil or electromechanical components such as
water supply network, WTP, pumping machineries, intake/ offtake structure, storage structures,
municipal STP or municipal sewage network etc. Last Five (5) financial years i.e. from 2021-2022 to
a) Turnover: Bidder must have achieved minimum annual financial turnover (at current price level)
from contract receipt of works (in all classes of civil engineering construction works or O&M
services only) of Rs. 10 Crores in any one financial years out of last Five (5) financial years i.e.
Note to Turnover requirement:
The details pertaining to turnover for the year 2021-2022 to 2025-2026 shall be certified by Chartered
Accountant on his own letter head and duly attested. Turnover of financial year 2025-26 shall be
considered subject to submission of provisional/audited certificate from chartered accountant by the
Bidder. Turnover of previous year shall be given additional weightage of ten percent per year to bring them
tocurrent price level toaccount for price escalation as illustrated below:
Year Financial Year Turnover Turnover at current price
Base Year of inviting 2026-2027 A 1.00 x A
Financial year means period beginning from the 1st April to 31st March of the next year.
The details pertaining to Turnover for the year 2021-2022 to 2025-2026 shall be certified by
Chartered Accountant on his own letter head and duly attested. Turnover for financial 2025-26 shall
be considered subject to submission of provisional/audited certificate from chartered accountant by
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
1) The cost of material supplied by the Government/ Client shall not be taken into account for
experience against Turnover & Similar nature of work.
Note to Experience requirement:
1) The O & M works for which bidder have not entered in to contract agreement will not be considered
2) The above experience shall be within last Five (5) financial years i.e. from 2021-22 to 2025-26 and
upto one month prior to last date of submission of the bid for which Form-3A/11 must be submitted.
3) Experience as sub-contractor shall not be considered.
4) The experience of O & M works executed in Government (State/Central), Board, Corporation, and
Government Undertaking /Organisations of state & central government shall only be considered for
evaluation. The experience certificate from the client equivalent to not below the rank of Executive
Engineer shall be considered. The experience of sublet works shall not be considered. Incase of
Nagarpalika, the experience certificate of duly Sign by Chief Officer shall only be considered.
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TO BE FILLED UP BY THE BIDDER
The qualification questionnaire contains the following forms:
FORM NO. DESCRIPTION OF PROFORMA
Form – 1 Letter for submission of tender
Form – 2 Form-H (Declaration)
Form – 3 Bank Guarantee (EMD)
Form – 4 Performance bond/ Performance guarantee Proforma for bid security
Form – 5 Details of organization structure of the bidder
Form – 6 Litigation History / Debarment / Blacklisting
Form – 7 Financial data
Form – 8 Details of experience of completed work (similar nature)
Form – 9 Details of works on hand with Bidder
Form - 10 Information for tenders submitted but not awarded
1. If necessary, additional sheets may be added to the forms. Each page of each form should be
clearly marked in the right top corner as follows: Form-1, page 1; Form 2, page 2, etc.
2. Some of the forms will require attachments. Such attachments should be clearly marked as follows:
Attachment 1 to Form 1, Attachment 2 to Form 2, etc.
3. All submittals shall be numbered chronologically, and reference of page nos shall be mentioned.
The same is to be uploaded online and submitted in physical form as well
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
LETTER FOR SUBMISSION OF TENDER
Executive Engineer,
Public Health Work Division,
Sub: Comprehensive Operation and Maintenance of the project mainly Water Treatment Plant, different
class, type and diameter pipes, pump houses, Sumps, RCC ESR, H.G.L.R, Sluice valves, faliya
connecting pipe line and civil structure, Flow meters, Non-return valve, Pump, motor, capacitor, L.T.
Panels, L.T. cables and transformer installed at Headwork and Sub headwork. Work includes
replacement of spares for all equipment and maintenance of all civil structures and all electro
mechanical installation etc. complete. Including submission of periodic MIS reports on software. Supply
of potable water in accordance, maintaining residual chlorine and all consumables including cost of
chlorine, PAC and bleaching powder. All type operations, preventive maintenance, overhauls and repair
/ break down maintenance for civil / mechanical & electrical works. Providing qualified and experienced
staff for overall management of O&M work as per detailed specification & obligatory requirement for
months. Excluding electric power, raw water cost under DDSA Pkg-8 Jesawada Gangardi Regional
Water Supply Schemes of Tal. Dahod, Garbada, Dhanpur Dist. Dahod.
1) Having examined the details given in the invitation to Bidder for qualification and brief note, the
condition of contract and Specification of O&M to DDSA Bulk Pipeline based Package-8
Jesawada Gangardi RWSS for the execution of Operation & Maintenance work, we the
undersigned, offer to execute and complete such works and remedy any defects therein in
conformity with the conditions of contract, Specifications, and quoted amount in accordance with
the said conditions.
2) We hereby certify that all the statements made and information supplied in the enclosed forms
and accompanying statements are true and correct.
3) We have furnished all information and details necessary for qualification and have no further
pertinent information to supply.
4) We hereby apply for qualification for (Name of work).
5) We undertake, if our Tender is accepted, to commence the Operation & Maintenance work
immediately after the receipt of the Engineer’s notice to commence.
6) We agree to abide by this Tender for the period of 180 days from the last date fixed for receiving
the same and it shall remain binding upon us and may be accepted at any time before the
expiration of that period.
We enclose here with fixed Deposit receipt / Deposit at call receipt / cross demand draft / Bank
Guarantee amounting to Rs.8,33,750 Towards Earnest Money Deposit which is to be absolutely forfeited
by Board should we not Deposit the amount of Security Deposit specified in the Clause 1, General
Conditions of Contract, Volume-IB
7) We enclose................. DD in favour of Executive Engineer, Public Health Work Division, Dahod
(as applicable) amounting to Rs.12,000 towards tender fees.
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
8) Unless and until a formal Agreement is prepared and executed this Tender, together with your
written acceptance thereof, shall constitute a binding contract between us.
9) We submit the following certificates in support of our suitability, technical know-how and
capability for having successfully completed the following works
Sr. No. Works Client / owner
10) We hereby confirm that there are no deviations to the terms & conditions of the contract and we
are liable for execution of this contract in accordance with the stipulated conditions of the
11) We understand that you are not bound to accept the lowest or any tender you may Receive.
Dated this ______________ day of_________________(Year) Signature
_____________________in the capacity of ___________________ Duly authorized to sign
tender for and on behalf of______________________________
12) We are enclosing herewith ‘‘Form H’
13) Irrespective of whatsoever has been stated to the contrary anywhere else in our offer no
technical deviations have been taken and the entire work shall be performed as per your
specifications and Tender documents.
Signature of Applicant.
(NAME IN BLOCK CAPITALS)
Seal of Applicant
Date of submission
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
PROFORMA FOR LETTER OF UNDERTAKING (FORM-H)
(TO BE EXECUTED ON NON-JUDICIAL E-STAMP PAPER OF Rs. 300/- AND SUBMITTED BYTHE
TENDERER ALONGWITH HIS TENDER IN A SEPARATE COVER)
Gujarat Water Supply and Sewerage Board,
Jal Bhawan, Sector-10A,
Infront of Air Force Office,
i. I/We hereby declare that I/We have visited the site and fully acquainted myself / ourselves with local
situations pertaining to the work before submitting this tender.
ii. I/We hereby declare that I/We have read the Tender Documents published on website
www.gwssb.nprocure.com and accordingly submitted online price Bid for the work of --------------------
iii. I/We hereby declare that I/We have carefully studied the conditions of contract and specifications
and other documents of this work and agree to execute the same accordingly.
iv. I/We hereby declare that my/our near relatives are not working in this division or in its sub-divisions
as an Engineer of any category, Divisional Accountant, Storekeeper, and in the Circle Office as a
Superintending Engineer as on today.
v. I/we hereby declare that I/we are not declared ineligibility for corrupt or fraudulent practices issued
by the central/state govt. or not in the list of blacklisted contractors announced by GWSSB/ GWIL /
Govt of Gujarat or its Public Sector Undertakings, Government of India, Other states Government or
Public Sector Units.
vi. I/ We hereby submit our tender and undertake to keep our tender valid for a period of 180 days from
the date of opening of tenders i.e. up-to ----------------. I/We shall not vary/ alter or revoke my/ our
tender during the validity period of tender. This undertaking is in consideration of Gujarat Water
Supply and Sewerage Board, Gandhinagar agreeing to open my/ our tender, consider and
evaluate the same for the purpose of award in terms of provisions of tender documents. Should this
tender be accepted, I/ We also agree to abide by fulfill and comply with all the terms and conditions
and provisions of the above mentioned tender documents.
vii. I/We also declare that the bid duly filled in online and digitally singed and the required Earnest
Money Deposit, Tender Fee and other required documents (scanned copy submitted online) will be
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
handed over in physical form to the ....................................by RPAD/Speed Post/ Hand Delivery
If this declaration is found to be incorrect then without prejudice to any other action that may be taken
I/weshall be debarred from bidding in GWSSB/GWIL tender for three years and my/our security deposit
may be forfeited by GWSSB in full & the tender, if any, to the extent accepted, may be cancelled.
Signature along with seal of the Company
(Duly authorised to sign the tender on
behalf of the Bidder)
Name of Company (BLOCK LETTERS)
Signature : Date :
Date : Postal Address :
Name &Address : Telephone/Fax No.
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
FORM OF BANK GUARANTEE
(Earnest Money Deposit)
Whereas M/s ........................................................................ (herein after called the Bidder) is desirous
and prepared to tender for work in accordance with Terms & Conditions of Tender Notice of (financial
...................................................... [Name of Country] having our registered office at
...................................................... (hereinafter called "the Bank); agree to give the Tenderer a guarantee
for the Earnest Money Deposit.
1) Therefore, we hereby affirm that we are Guarantors on behalf of the Bidder upto a total of
undertake to pay the Executive Engineer, ................................................ upon his first written
demand and without demur, without delay and without necessity of previous notice of individual
or administrative procedure and without necessity to prove the bank the defects or shortcomings
or debit of the contractor any sum within the limit of Rupees....................................................
2) We further agree that the guarantee here in contained shall remain in full force and effective
during the period that would be taken for the acceptance of the tender. However, unless a
demand or claim under this guarantee is made only in writing on or before the
............................................................... We shall be discharged from all liabilities under the
guarantee thereafter.
3) We undertake not to revoke the guarantee during its currency except with the previous consent
of the Executive Engineer, ................................................. in writing.
4) We lastly undertake not to remove the guarantee for any change in constitution of the Tenderer
Signature and Seal of the Guarantor
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
PERFORMANCE BANK GUARANTEE
(The date of this bond must not be prior to the date of the instrument in connection with which it is
Surety (Scheduled or Nationalized Bank) ________________________________
Sum of bond (express in space and figures) ______________________________
Contract No. and date of contract ______________________________________
KNOW ALL MEN BYTHESE PRESENTS THAT WE, THE PRINCIPALS AND SURETY above named
are held and firmly bound upto the__________________ hereinafter called the Employer in the amount
stated for payment of which’ sum, well and truly to be made, we bind ourselves, our heirs, executors,
administrators and successors jointly and severally, firmly by these presents subject to the provisions of
which the aforesaid Contractor on demand and without demand on a claim being made by the Employer.
THE CONDITION OF THIS OBLIGATION IS SUCH that whereas the principals have entered in to a
contract with the Employer numbered and ‘dates as shown above and hereto attached for the execution
NOWTHEREFORE, if the Principal shall well and truly perform and fulfil all the undertakings, covenants,
terms, conditions and agreements of said contact during the original terms of the said Contract and any
extensions thereof that may be granted by the Employer with or without notice to the surety and during
the life or any guarantee required under the contract and shall also well and truly perform and fulfil all the
Undertakings, covenants, terms, conditions and agreements of any all duty and unduly authorized
modifications of said Contract that may hereafter be made, notice of which modifications to the surety
being hereby waived or shall pay over, make good and reimburse to the Employer all loss and damages
which the employer may sustain by reason of failure or default on the part of said Principal so to do.
We_____________________________________________ further agree that the guarantee herein
Contained shall remain in full force and effect during the period that would be taken for the validity of the
said Contract, and that it shall continue to be enforceable till all the dues of the employer under or by
virtue of the Contract have been fully paid and its claims satisfied or discharged or till the Employer
certifies that the terms and conditions of the Contract have been fully and properly carried out by the
said Contractor and accordingly discharges the guarantee. Unless a demand or claim under this
guarantee is made on us in writing on or before the __________________________________________
we shall be discharged from all liability under this guarantee thereafter.
IN WITNESS WHERE OF, the above bounded parties have executed this instrument under their several
seals on the date indicated above the name and corporate seal, of each corporate partly being hereto
affixed and these presents duly signed by is undersigned representatives, pursuant to authority of its
governing body.
In the presence of witness individual
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By _____________________ affix Corporate Seal
Attested Corporate Surety
Business address
Affix by ______________________________ Corporate Seal
For and on behalf of the Employer
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DETAILS OF ORGANIZATION OF THE BIDDER
1. Name of Bidder
2. Nationality of Bidder
3. Office address
Telegraphic Address
Telephone Number
E-mail address.
4. Year of Establishment
5. Location of Establishment
6 Bid is submitted as
a) An individual/ proprietary firm
b) A partnershipfirm
c) A limited Company or Corporation
7. Attach the Organization chart showing the structure
of the organization including the names of the
Directors and Position of officers
8. Number of years of experience
a) as a prime contractor (Contractor shouldering main
responsibility)
i) in own country
ii) other countries (Specify countries)
9. For how many years has your organization been in
business of Operation & Maintenance of works of
similar nature under its present name? What were
your fields when your organization was established?
Whether any new fields have been added in your
organization? and if so, when?
10 Whether you were required to suspend Operation &
Maintenance work for a period of more than six
months continuously after the work was started? If
so, give the name of project and reasons thereof.
11 Have you ever left the work awarded to you
incomplete? (If so, give name of project and reasons
for not completing work)
12 In how many of your projects penalties were imposed
for delays? (Please give details)
13 Give details of testing laboratory, if any.
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LITIGATION HISTORY/ DEBARMENT/ BLACKLISTING
Name of Applicant:
1. PLEASE DESCRIBE:
Company’s history of litigation or arbitration / Debarment / Blacklisting from contract executed in
the last ten years or currently under execution. Please indicate for each case the year, name of
employer, cause, matter in dispute, disputed amount, and whether the award was for or against
2. Please add any further information that you consider to be relevant to the evaluation of your
application. If you wish to attach other documents, please list below:
SIGNATURE OF BIDDER
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FORM -7FINANCIAL DATA
All individual firms are requested to complete the information in this form. The information supplied should
be the annual turnover of the Applicant, in terms of the amounts billed to clients for each year for work in
progress or completed.
Applicants should not enclose testimonials, certificates and publicity material with their applications; they will not
be taken into account in the evaluation of qualifications.
2) NameofPartner/Director
(b) Issuedandpaidup
Sr. Turnover ReferencepageNo.tobalancesheet
No. (RsinCrores) Orotherdocuments
4) Furnish Balance sheet and profit and
loss statement with Auditor’s Reports
and Income Tax assessment orders for
last Five (5) financial years. It should,
interlaid include the following information
TurnoverfortheLastFive (5)
financialyear,the contract receipts of
work in all classes of civil engineering
construction works. (Furnish
referencepagenumbertobalancesheetatta
GROSSINCOMEINTHELASTFive (5)FINANCIALYEAR
Sr. Year GrossIncome ReferencepageNo.tobalancesheet
No. (RsinCrores) Orotherdocuments
WhatisthemaximumcostoftheprojectthatHa
sbeenhandled?(Pleasegivedetails)
6. Listyoursourcesoffinance
Have you ever been denied tendering
7. facilities by any Government/ Government
Undertaking Organisations/ Public sector
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
undertaking etc.?
GWSSB - Gangari Jesawada Pkg 8 RWSS Page
(IfYes, Pleasegivedetails)
Amountoffinancialsoundnesscertifiedby
Bank.(Attachcopyofcertificate)
NameandaddressofBankfromwhom
Referencecanbeobtained
Haveyoueverbeendeclaredbankrupt?(If
Yes,pleasegivedetails)
Note:Firms owned byindividuals, and partnerships, maysubmit their balancesheets certified by
aregisteredaccountant,andsupportedbycopiesoft
axreturns.AttachCertificate(s)issued by any Bank or Financial Institution for available credit to the firm.
SIGNATUREOFBIDDER
DETAILS OF EXPERIENCE OF COMPLETED WORKS
List of O & M works of similar nature already completed by the bidder during last 05(Five)
financial years i.e. From ................. to .................& up to one month prior to last date of
submission of the bid
Sr. Place/ Cost of O & M work Date of
the Date of completion Remarks
No. Dist./ State (Rs in Lac) starting
Give details in the following Proforma. (Separate form for each work)
1) Name of the Project
2) Agreement No. & Date
3) Country and location
4) Client’s Name and Address
5) Cost of O & M work (Rs. in Lac)
7) Brief description of O & M work(scope
showing intake structure details, WTP/STP,
villages and/or towns covered, pipeline
network (rising, gravity) etc)
8) Period of completion
9) Name of applicant’s Engineer - in -charge of
the work and his educational qualification
10) Were there any Penalties/ Fines / Stop notice
/ Compensation / Liquidated Damage
imposed? (Yes or No. If yes, give case wise
11) Attach Client’s certificate (Not below the rank
of Executive Engineer or equivalent)
SIGNATURE OF BIDDER
(*) If the information is hidden or misleading by the bidder, he shall be disqualified for
the Tender and debarred for three financial years.
GWSSB Gangari Jesawada Pkg 8 RWSS Page
FORM -9BIDDER’S WORK IN HAND
DETAILS OF WORKS ON HAND WITH BIDDER
Work performance and Value of the existing commitments (Work on Hand) as on the date
of bid submission for works (complete or partial) to be completed in the next ............years
(Project Duration in Years) (In separate form for each work)
1) Name of the Project
2) Agreement No. & Date
3) Country and location
4) Client’s Name and Address
5) Cost of O & M work (Rs. in Lac)
Brief description of O & M work (scope
7) showing intake structure details, WTP/STP,
villages and/or towns covered, pipeline
network (rising, gravity) etc)
8) Period of completion
Name of applicant’s Engineer - in -charge of
9) the work and his educational qualification
Were there any Penalties/ Fines / Stop notice
10) / Compensation / Liquidated Damage
imposed? (Yes or No. If yes, give case wise
Attach Client’s certificate (Not below the rank
11) of Executive Engineer or equivalent)
SIGNATURE OF BIDDER
Note: Necessary certificates showing the year wise breakup of amount of work done from the
officer concerned shall be attached with the tender.
GWSSB Gangari Jesawada Pkg 8 RWSS Page
INFORMATION FOR TENDERS SUBMITTED BUT NOT AWARDED
Not required. Omitted
GWSSB Gangari Jesawada Pkg 8 RWSS Page
Section II: Scope of Services
GWSSB Gangari Jesawada Pkg 8 RWSS Page
6. SCOPE OF WORK
GWSSB is a statutory body set up by the State Government for Development, Regulation and
Control of the Drinking water sector in the State. The jurisdiction of the GWSSB (Board) extends to
the whole state. The Board largely works for putting in place rural water supply system as well as
operational management of Rural Regional water supply schemes covering cluster of villages. In
this area the main function of the Board is to prepare, execute, promote and finance the schemes
for supply of water for drinking purposes. The Rural water supply systems include Installation of
hand pumps, mini water supply system, etc. in small hamlets and piped water supply system for
individual villages including large water supply system covering several villages.
Gujarat Water Supply and Sewerage Board intends to carry out the operations and maintenance of
its facilities through contractor selected in this bidding process. The selected contractor (hereafter
called as “contractor”) shall perform the operations to fulfil the deliverables as set out in the terms
and conditions laid out in this bid. He shall also be responsible for the maintenance of all the assets
under the scope of this bid. At the end of the contract period, he shall handover the assets in good
working condition so that the system’s reliability is sustained and cost of maintaining the water
system does not increase.
Operations and maintenance of the water supply scheme involves two steps;
The contractor shall carry out the operation of water supply system i.e. timely and daily operation of
the components of a water supply system such as headwork’s, treatment plant, machinery and
equipment, transmission mains, service reservoirs and distribution system etc. efficiently and
economically to attain the objective of supplying safe and potable water equitably to the
The contractor shall maintain the water supply system by keeping the structures, plants, machinery
and equipment and other facilities in an optimum working order and proper functioning without any
interruption. Maintenance shall include both Preventive Maintenance and Corrective Maintenance.
He shall undertake preventive maintenance which shall constitute routine works and precautions to
be taken periodically and ensure that the different components of the water supply system perform
correctly over their service life (their expected lifetime). This in turn shall avoid the occurrence of a
major fault or breakdown in the water supply system that calls for corrective maintenance that is
many times more expensive.
Contractor shall undertake corrective maintenance which shall involve carrying out works related to
break down, which has actually occurred by replacements, correction of defects etc.
GWSSB Gangari Jesawada Pkg 8 RWSS Page
SCOPE OF CONTRACTOR
The board intends to hire contractor for comprehensive O&M through e-tendering system for a
duration of 60 (sixty) months for the said scheme covering 37 Villages and 213 habitations &
provide treated water from Bulk Pipeline spread across Dahod & Chhotaudepur district based on
Narmada River Basin at Hafeshwar Intake well.
About the schemes in this package:
Sl. Scheme Commissioning Cost Total Technical Voluntary
No. Name Year commissioned issue villages as
habitations villages as on date
(village, towns and on date
1 DDSA 2021 56,63,41,752.71 37 Villages and 0
2 213 Habitations
Note: Total commissioned habitations- technical issue habitations - voluntary habitations= operational
Habitation means all villages, towns, and census hamlets directly connected with the RWSS. In
cases where the RWSS delivers water directly to the census hamlets, such hamlets shall be
treated as habitation for monitoring and evaluation of SLAs.
List of habitations and their operational status is provided in Annexure I. Various civil structures,
machineries and other electrical components have been constructed under the said regional water
supply scheme as per Annexure I & IX.
Brief scope of work:
Under this contract, it is expected that the contractor will supply safe and potable water on daily
basis to all habitations connected to the water supply scheme:
Sl. No. Category Description No. of habitations
1 Operational Habitationswhere water supply is operational currently
2 Technical Water is currently not being supplied to the village/ ULB/
issue hamlet due to technical reasons
2a Carry out activities detailed in Part C of Schedule B of
Volume II Price Bid to restore water supply
2b Where contractor may take up restoration work to
successfully operationalize such habitations. The
contractor will be eligible to receive incentive as per the
provisions of this contract
3 Voluntary Some Town use their local sources during wet period.
forgoing During summers or shortfall period, they seek water from
RWSS. Supply of water when demanded by the GP as
well as every 15 days to maintain the systems.
The contractor shall maintain all assets in as-is (as handed over)conditionduring the contract period
so that the scheme/s remains functional throughout its design life. The contractor also has to
ensure smooth handing over to new contractor/GWSSB during transition phase/ after contract
Detailed scope of work
The scope of work for the O&M will include the following;
1) The works shall include Comprehensive Operation&Maintenance of Civil &
Electromechanical assets such as <elevated service reservoirs (E.S.R), sump, water
GWSSB Gangari Jesawada Pkg 8 RWSS Page
treatment plant, chemical house, staff quarters, intake wells/structures, pump house, all bulk
transmission and distribution pipelines, valves, pumping machinery & electrical equipment
etc. located at different headworks and sub headworks including 47.00 MLD supply of
potable water to all villages/hamlets/towns.
2) Operation and Maintenance of the water supply schemes involve the following scope of
a. Operation to ensure prescribed quantity of water supply to the beneficiaries. The scope
of operations involves;
i. Regular supplying of treated water to 37 villages and 213 Habitations spread
across Dhanpur, Dahod & Garbada talukas of Dahod district on a daily basis as
per Annexure I.
ii. Quality compliance, testing and reporting on daily basis for the frequency and
parameters as per Annexure II. Agency shall ensure safe and potable water
supply up to the delivery point with adequate residual chlorine (last ESR/ sump
iii. Provide trained, competent manpower for efficient operation of the water supply
scheme in accordance with Annexure III. All the manpower should attend the site
in uniform and carry identification cards.
iv. Conduct planning and review meetings on daily, weekly, monthly and quarterly
basis and document as per the guidelines in Annexure IV.
v. Daily, monthly or periodic reporting in the ERP/reporting system of the
employer/authority/GWSSB as specified by authority’s in charge or engineer and
as per formats in Annexure V.
vi. Water supply infrastructure is critical from safety & security point of view.
Therefore, the authority desires to have a biometric attendance system at all its
HW locations. Wherever it is installed, the contractor must ensure recording of
attendance by its deployed personnel so that the authority is aware of the identity
of individuals working at asset locations.
vii. Redressal of grievances attributable and assigned to the O&M contractor within
stipulated time as per Annexure VI.
viii. Conduct training sessions for its staff as per Annexure XVI.
ix. Procure and maintain adequate stock of consumables at all times. Usage of
consumables shall be based on desired output quality parameters.Raise chemical
consumables demand to the authority 3-months prior to requirement.
x. The contractor during the contract period shall ensure that the power factor does
not fall below 0.90.
b. Preventive & Curative maintenance of the assets to ensure efficient operations
The bidder shall be responsible for maintenance of equipment and assets under this RFP;
i. Preventive Maintenance:
▪ The bidder will carry out such maintenance activities as per schedule given in
Annexure VII. The bidder shall carry out all monitored/non-monitored or
paid/unpaid maintenance activities periodically as per the schedule and submit
completion reports as per formats in annexure.
▪ The activities for which separate payments will be made by the authority includes;
painting, cleaning of reservoirs/ tanks/sumps on actual basis. Unpaid activities
shall include but not limited to routine maintenance, housekeeping, oiling of
machineries etc. It shall be bidder’s responsibility to account the costs for such
unpaid preventive maintenance activities in the price quote.
GWSSB Gangari Jesawada Pkg 8 RWSS Page
▪ The bidder will carry out minor repairs and replacements within one month of
scheme handover for components which were found to require such works during
joint inspection and handover survey. The bidder shall ensure that the assets are
restored to optimum working condition by such minor repairs and replacements.
ii. Curative Maintenance:
Curative maintenance activities are the activities for troubleshooting and are to be
carried out as and when fault, breakdown, breakage etc. are reported. It is
bidder’s responsibility to attend and resolve such issues within the time frame
stipulated in Annexure VI. In case of failure to comply with these timelines, the
authority shall impose penalties as per the said annexure. Troubleshooting
procedures may be referred from Annexure XV or CPHEEO O&M Manual.
c. General Maintenance and activities
The bidder has to carry out the following activities during the contract tenure;
i. trimming of grass, trees and bushes at least once in a month. This shall also
include landscaping and gardening for beautification of the premise
ii. Sweeping of the premises on daily basis for the built-up area mentioned in
Annexure IX. Sweeping shall be carried out twice a day (at beginning of the day
iii. Record keeping of all the important data on daily basis as prescribed in
Annexure VIII viz;
a. Filter plant operation records
b. Pumping station operation records
c. Chemical stock and dosing
g. Preventive and curative maintenance activities (in the formats and printed
booklets provided by GWSSB)
h. Water supply to villages/cities/ hamlets
i. Leakage records
3) Electricity Bill should be submitted to GWSSB office for payment as soon as received from
concerned Electricity authority. If charges for delay in payment, levied on account of late
submission of bills to GWSSB office by the contractor, then the same will have to be borne
4) Maintain IT hardware necessary for reporting in software and printing reports at main
headworks. The data operator deployed for the scheme shall have computer/ laptop with
internet connection to facilitate reporting. This computer and internet modem/data card will
be owned by the contractor.
5) Authority’s equipment and assets other than water supply assets: Contractor shall preserve
authority’s equipment such as biometric attendance device, CCTV etc and if lost or
damaged, it should be replaced and repaired by the contractor.
6) The contractor shall immediately notify the authority of any illegal connections found in the
distribution system. The contractor shall take needful action for removal of such illegal
GWSSB Gangari Jesawada Pkg 8 RWSS Page
7) The contractor will be responsible for all statutory & regulatory requirements related to
handling of hazardous chemicals, health, safety & environment (HSE) compliances and due
care shall be taken to abide the law. Any implication due to non-compliance or violation
shall be borne by the contractor.
8) O&M of pumping machinery must be scheduled as per CE (M & P), GWSSB circular No-
Circular/ PM/125/Dt. 12/05/2022 and Annexure VII.
9) All deployed staff shall be in uniform issued by the contractor as per the specifications
provided in Annexure XIII. The uniform must have ‘O&M Agency’s name’ and its logo so
that during interaction with officials and beneficiaries they can be identified as personnel
associated with water supply system.
10) Provide utility vehicle (inspection vehicle) for pipeline inspection and repair activities.
Quantity as per Annexure III. This utility vehicle shall be a 4-seater pickup truck (utility
vehicle) (mandatory).Theprovided vehicle shall not be used for any purpose other than
inspection/ repair of pipeline infrastructure. The vehicle must feature a “On Duty for Water
Supply System” & a logo of GWSSB (blue colour), complying to the logo usage
guidelines.The agency shall arrange sufficient twowheeler and four wheel utility vehicle to
ensure proper inspection activities. The number mentioned in this document is minimum
and the agency must arrange additional vehicles as required.
11) All manpower working on GWSSB’s asset locations shall at all times, carry valid ID cards
issued by the contractor. The contractor must have a fool-proof mechanism for issuance of
ID cards which will ensure that no fraud happens. Agency will be responsible in case of any
fraudulent activity. Format provided on Annexure XIV.
SCOPE OF EMPLOYER
1) Handing over of water supply infrastructure as specified in this contract document for
operation and maintenance by the contractor.
2) Carry out Inspection & asset survey 2 months’ prior to contract end date as defined in Exit
3) Employer shall conduct and facilitate a joint inspection for “Handing over and taking over”
with both relieving agencies and new agency.
4) Carry out an inspection on completion of one month from handover date to ensure minor
repairs and replacement has been completed by the new agency
5) Deciding target quantity of water and target villages/ town/ hamlets.
6) Transfer of grievance to the contractor through grievance management system/software
7) Payment of Electricity bills for operations
8) Take up major repair or replacement in the assets, which have been damaged due to
floods, earthquake, cyclone or any natural calamities.
9) Payment of raw water charges to Water Resources Department/ SSNNL/ GWIL
10) Supply chemical consumables such as chlorine, PAC and bleaching powder as per
Schedule A of Vol-II. Agency shall raise demand for the requirement of such consumables
at least three (3) months prior.
EXIT MANAGEMENT
1) The authority will conduct inventory and asset survey at least 2 months prior to the end date
of contract. Authority expects O&M as per the contract conditions such that all assets
remain in good condition to deliver the intended objective throughout its design life.
However, during the asset survey specified above, if it is found that any asset
(electromechanical or civil) has not been maintained properly and degradation is due to
poor maintenance & upkeep beyond expected due to ageing, then it will be contractor’s
responsibility to restore the asset in healthy and usable condition for efficient operation.
GWSSB Gangari Jesawada Pkg 8 RWSS Page
Defects found attributable to lack of maintenance & upkeep, shall have to be mandatorily
rectified before handing over of assets upon completion of contract.
2) The contractor will have to carry out repairs and replacements as per the remarks of Deputy
Executive Engineer in the DEE’s asset survey report attributed to the contractor for
corrective actions.
3) The handing over and taking over will be done in presence of a) Both contractors’
representatives (relieving & taking over agency) and b) Deputy Executive Engineer or
Executive Engineer. The report shall be countersigned by Executive Engineer.
1) As per the terms of the tender, the mobile application of the board will have to be used
regularly by all the people employed by the agency.
2) Contractor Has to Paint Letters On all structures mentioned in schedule-B as Below
During Contract Period:
GWSSB Gangari Jesawada Pkg 8 RWSS Page
ANNEXURE-I SCHEME DETAILS & BENEFICIARY LIST
Scheme Salient Features & Operational Data
Particulars Description
1 Scheme Name DDSA Pkg-8 Jesawada Gangardi RWSS
2 Commissioning Year 2021-22
3 Actual cost of scheme
Augmentation history (year and Year Cost
Existing Components with
5 Refer the sub points below (a to f)
a Water source Hafeshwar Intake Well( Narmada River Basin)
Filter Plants (nos., location,
b 47.00 MLD Sanghasar WTP at Sanghasar Village
Name of P/S HP Nos Stand
c Pumping Machinery By
Village level 7.50 to 30
Total- 39 No. Sump
1 CWS 235 LL Capacity
5 Nos BPT Sump 8.00 LL to 19.40 LL Capacity
d Storage sumps/ tanks
33 Nos 1.4 LL to 17.60 LL Capacity
42 Nos. 0.30 LL to 2.20 LL capacity ESR
2 Nos. 2.20 LL & 6.10 capacity HGLR
Control Room-Jal Bhavan, Dahod Data Collected by
e Scada System DDSA Package 8 Daily Report Submitted as per
GWSSB Requirement.
From To Make, Class & Dia Length (Km)
As Per Attached 450mm DI K-7
Pipeline Network
Pipe network (length, make, class 400 mm DI K-7
90 mm uPVC Pipe
110 mm uPVC Pipe
GWSSB Gangari Jesawada Pkg 8 RWSS Page
140 mm uPVC Pipe
160 mm uPVC Pipe
180 mm uPVC Pipe
200 mm uPVC Pipe
225 mm uPVC Pipe
250 mm uPVC Pipe
280 mm uPVC Pipe
315 mm uPVC Pipe
f Distribution ESRs/ sumps
Category Nos of Villages/ Population Demand
Village 37 243846
6 Total Beneficiary Demand Towns 00 00
Hamlets 213 243846
Industries 00 00
Institutional 0 00
7 Operational Hours
Headwork/ Sub headwork
Name of Headworks/Sub headworks Water requirement (MLD)
Add a high-resolution flow diagram/ layout of all schemes with asset locations and flow details in a
GWSSB Gangari Jesawada Pkg 8 RWSS Page
Supply to Villages, ULBs&Hamlets :- DDSA package-8 gangardijesawadaRWSS
Sr Village Taluka Population Target Target Average Village/ Status of
No (year of LPCD Supply Water Habitation Water
tendering) (in Supply of Category Supply ((O)
MLD) past 12 Initial (I), Operational,
months Intermedi (T)Technical
(MLD) ate (IN), issue,
Tail End (V)Voluntary
(T) not taking)
1 Jesawada Dhanpur, Garbada & 100 17.39 17.39 Initial Operational
2 gangardi Garbada 69884 100 6.98 6.98 Initial Operational
3 Mandor Dhanpur rurban & 100 12.31 12.30 Initial Operational
4 Chilakota Limkheda, Garbada & 106816 100 10.68 10.68 Initial Operational
Note (remove before publishing): While preparing the baseline for operational status of the
habitations including villages& towns also include census Hamlets (where the RWSS delivers water
directly under Faliya connectivity)
▪ Supply to industries
Status of Water Supply
Average Water Supply
Sanctioned Peak Water ((O) Operational, (T)Technical
Sr No Industry Name& location of past 12 months
water quantity drawn (MLD) Error, (V)Voluntary not
▪ Supply to institutions
Sanctioned Average Water Status of Water Supply
Sr No Institute Name water Supply of past 12 ((O) Operational, (T)Technical Error,
quantity months (MLD) (V)Voluntary not taking)
GWSSB Gangari Jesawada Pkg 8 RWSS Page
ANNEXURE-II QUALITY TESTING & FREQUENCY
Quality standards:
Parameter Unit Permissible
Turbidity NTU ≤1
Total Dissolved Solids (TDS) mg/L ≤500
Residual (Free) Chlorine mg/L ≥0.20 at service point (but not more
Coli form Organisms MPN <2.00
Testing frequency and location of sampling:
Parameter Location for sampling Frequency
1 Raw water turbidity At inlet/ aerator Per Shift
2 Raw water pH At inlet/ aerator Per Shift
Output parameters (to be monitored)
3 Treated water turbidity Clear water Sump Per Shift
4 Treated water pH Clear water Sump Per Shift
At Inlet/sump of next headworks by agency Per Shift
5 Residual chlorine &at village level sumps, and other delivery
points by GP/ VWSC in presence of agency
Total Dissolved Solids Per shift
6 Outlet of filter plant
7 Coli form organisms Outlet of filter plant Per shift
Historical raw water quality data
Parameter Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
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ANNEXURE-III SCHEDULE FOR ESTABLISHMENT
The contractor shall employ the competent staff for O&M of the Water Supply Scheme as under
with qualification and experience stated below, Contractor may deploy additional staff over and
above those prescribed as per his requirement in order to run the system efficiently.
Designation Minimum Education Role and office No.
Business Role: O&M
Management coordinator / District
and coordinator
O&M Minimum 5 years of
1 - Bachelor’s degree Location: Agency’s
Manager experience
in Civil/ Mechanical/ office within 10 km
Electrical/ radius from GWSSB’s
Environmental/ Public division
Health engineering
- Bachelor’s degree
Role: O&M Overseer
Maintenance in Civil/ Mechanical/
(supervisor) Minimum 5 years of
2 Engineer Electrical/
Location: At Main experience
(Supervisor) Environmental/ Public
Health engineering
Role: Assistance to
Asst. - Bachelor’s degree
Engineer Location:
Maintenance in Civil/ Mechanical/
Agency’s office within Minimum 3 years of
3 Engineer Electrical/
10 km radius from experience
Cum Environmental/ Public
each of GWSSB’s sub
Manager Health engineering
ITI (mech/ electrical/
instrumentation/
water supply Role: For operating
operator) Filter plant/ pumping
or machinery/ Minimum 1 year of
Diploma (Mechanical/ chlorination plant experience
Electrical/ Location: Respective
Instrumentation) or plant/ pumping station
B. Sc. Environmental
Role: Supervise
SCADA SCADA, generate MIS Minimum 1 year of
5 Instrumentation/
Operator reports periodically experience
Electrical/ Electronics
Role: Maintenance
ITI certificate in and troubleshooting of
Electrical/ Wireman electrical components Minimum 3 years of
trade experience
Location: Pumping
B.Sc. Chemistry or
Role: Carry out quality
Lab in Environmental
sampling and analysis Minimum 1 year of
7 charge/ Science / Diploma in
Location: Laboratory experience
Chemist environmental
GWSSB Gangari Jesawada Pkg 8 RWSS Page
Role: Inspection and 6 months of
repair of network experience in
8 ITI (Fitter / Plumber) Location: Section maintenance and
offices/ sub repairing work of
headworks pipeline network
Data Entry Role: Data entry in the
Understanding of
Operator MIS/ ERP software
9 Any Graduate. MS office and MIS
with internet Location: With the
reporting is must
& PC/Laptop Maintenance Engineer
Role: Assistance to
Helpers for fitter, electrician,
fitter/ operators, water
operator/ quality sampling etc.
laboratory Location: With
respective group
cleanliness and
11 Sweeper housekeeping
Location: at different
Role: Landscape
Location: At all
premises having area
2500 sqm or more
Utility Vehicle: 01 nos. to be maintained for inspection and repair of pipe network by the agency&
Utility Vehicle to be provided from first month with Handing over with log book at Dahod
office with driver &fuel.
[#] – These numbers will be calculated based on the size of the scheme, the calculations for
manpower requirement is shown in the following pages.
a) Any personnel deployed in the scheme must be on contractor’s payroll and should be above
years of age and below 60 years of age with reference to the date of submission of the tender.
b) Agency must arrange and maintain adequate two-wheel and four-wheel utility vehicles for line
inspection, repairs, and distribution of water. The provision of Two-wheel vehicle to ensure that
work is not hindered when all utility vehicles are engaged or the location is in-accessible by four-
c) All office staff, engineer & manager shall be available on call 24x7 i.e. all days. They shall be
present at appropriate/ defined location for at least 8 hours per day for 6 days a week except
d) Field staff, operators, helpers etc. shall be present on site 24x7 on shift-based rotation system.
GWSSB Gangari Jesawada Pkg 8 RWSS Page
ANNEXURE-IV GUIDELINES AND STRUCTURE FOR SITE MEETINGS
1. Daily Planning Meeting (DPM): This shall be conducted on daily basis on each asset
location prior to start of day’s work. These meetings shall include discussion on operational
and maintenance parameters including target for the day, activities for the day, inventories,
safety, critical issues faced by field staff.
Attendees Operator’s Maintenance Engineer
Operator’s skilled and unskilled staff
Conducted by Operator’s Maintenance Engineer
Time & Venue Daily morning prior to start at all asset locations
Topic/ Agenda Target supply quantity, quality
Target supply hours
Potential issues in achieving the targets
Routine maintenance activities
Fast moving spares- Inventory levels
Leaks repaired and machinery requirement
Safety while working with chlorine, while working on heights, fire safety etc.
Major maintenance and overhaul activities (such as replacement of spares)
Documentary Attendance sheet & discussion points
2. Weekly Planning Meeting (WPM): This shall be conducted on weekly basis on each asset
location at the start of the working week. These meetings shall include discussion on
operational and maintenance parameters including target for the week, activities for the
week, inventories, safety, critical issues faced by field staff.
Attendees GWSSB AAE & JE
Operator’s Maintenance Engineer
Operator’s skilled and unskilled staff
Conducted by GWSSB AE/ AAE/ JE
Time & Venue Monday morning
Topic/ Agenda Target supply quantity, quality
Target supply hours
Potential issues in achieving the targets
Routine maintenance activities
Fast moving spares- Inventory levels
Safety while working with chlorine, while working on heights, fire safety etc.
Major maintenance and overhaul activities (such as replacement of spares)
Documentary Attendance sheet & discussion points
record Observation sheet: assets not working properly to be recorded by AAE/ JE
3. Monthly Review Meeting (MRM): This shall be conducted on a monthly basis preferably
on the last day of the month or the first day of the following month.
Attendees GWSSB Deputy Executive Engineer
GWSSB AAE & JE
Operator’s O&M Manager
Operator’s Maintenance Engineer
Conducted by GWSSB DEE
Time & Venue 11:00 AM on 1st Wednesday of each month
Topic/ Agenda Detailed review of operational performance for the month
Critical issues faced, downtime, cause analysis
Review of overall inventory and preparedness for the following month
Documentary Attendance sheet & discussion points
record Monthly inspection report to be prepared and submitted by DEE
4. Quarterly Review Meeting (QRM): This meeting will be chaired by the Executive
Engineer. It shall be held every quarter to review the performance of the agency and
Attendees GWSSB EE
GWSSB Deputy Executive Engineer, AAE & JE
GWSSB AAE & JE
Operator’s O&M Manager
Operator’s Maintenance Engineer
Conducted by GWSSB EE
Time & Venue Last Tuesdayof Jan, Apr, Jul and Oct of the year
Topic/ Agenda Detailed review of operational performance
Critical issues faced, downtime, cause analysis
Demand & supply dynamics
Asset condition
Documentary Attendance sheet & discussion points
ANNEXURE-V REPORTING FORMATS
Daily Reporting Format (MIS Portal/ ERP Operations O& M Module)
Coverage and quantity
Supplied village & cities _____ Out of total ____ villages & cities
Supplied quantity ____MLD Out of total _____MLD
Sr Capacity Hours case of Breakdown
Type Supply Condition
No. (HP) supplied failure (if since
1 Working O Working O Breakdown
2 Working O Working O Breakdown
3 Standby O Working O Breakdown
Sr Capacity Hours case of Breakdown
Type Supply Condition
No. (HP) supplied failure (if since
1 Working O Working O Breakdown
2 Working O Working O Breakdown
3 Standby O Working O Breakdown
Grievance Redressal (Scheme Related)
complaints carried Total complaints Total complaints Total complaints yet to be
forward from received today redressed today redressed
Raw water turbidity NTU
Treated water pH
PAC/Alum dose mg/L
Residual chlorine Headwork 1 PPM
Sub headwork 1 PPM
Sub headwork 2 PPM
Add new rows if required PPM
Reason for issue in
water quality (if any)
Issue Reported Date Cause <text> Resolution Remark
O&M System failure
Add more rows as required
Monthly Reporting Format (MIS Portal/ ERP Operations O & M Module)
Electricity consumed Location (HW/SHW)
Meter reading at start of the month
Meter reading at end of the month
Units consumed in the month
Bill amount for the month (in INR)
Power outage (if any)
Sr No. Date Number of hours
Add more rows as required
Power factor Location-1 Location-2
Grievance Redressal
Total complaints
complaints Total complaints Total complaints Total complaints
redressed within
carried forward received in a redressed in a yet to be
stipulated time
from previous month month redressed
Grievance Redressal Time
Average of Monthly Grievance resolution time (Autofill by ERP)
Preventive Maintenance activities (payable)
Inside-Outside Painting Yes/ No
Cleaning of Storage reservoir and head works premises
Replace Filter Media
Add more rows as required
Monthly usage of PAC/Alum Kg
Monthly usage of Chlorine Kg
Monthly usage of Bleaching Powder Kg
Annual Reporting Format (MIS Portal/ ERP Operations O & M Module)
Particulars Details
1 Name of RWSS:
Name of Agency:
2 Details of Customers:
Population being serviced
Nos. of Connections of Type Metered Unmetered Total
Category Residential
3 Details of Water Sources List of water sources
(Please indicate all water sources from which piped water
supply is drawn)
Source Drawn water quantity during last one year
Piped/ Max. Min Total Avg. Total Avg.
Ground drawn drawn in a in a in in a
Water in a in a month month year year
day day (ML) in (ML) (MLD)
(KL or (KL or MLD
Cost of water as charged by another authority providing
water source________________
4 Cost of Water
For the year = Applicable Rate X Total water drawn in a
Consumer Annual Annual Outstanding
Type Billing Receipt Dues
Distribution Charges Domestic
5 recovered by the Authority in Institutional
Rs. Lakhs* Commercial
*To be obtained from Division/ Sub division offices
capita Frequency of Supply
water (Once/Twice in a day or once
A. Per capita distribution in➢ Zone
supply every ________days.)
your authority area ➢ (Minutes)
➢ =Total Water supplied in (LPCD)
the year in litres/ Population
6 B. Frequency of water supply ➢ Zone 2 ➢ ➢
at Household level
Once/Twice in a day or once
C. Period for which water
supplied on the day of
supply, measured at
household level
Nos. of applications received during the year
Disposed Pending since
Sr. Customer Total
Water Distribution Grievance Within 1 1-2 2-4
7 No type Complaints Positive Negative
Analysis (from 1916 helpline)
Difference of Quantity of
water pumped from sources
8 and quantity of water billed
(Annualized Distribution Loss
Proposed course of action to II. _______________
prevent water loss, improve III. _______________
spatial distribution IV. _______________
asymmetry, improve service
level& address quality
10 a) Unauthorized drawl (Please report nos. of cases)
Regulatory action taken I. Excess drawl
under Gujarat Domestic II. Unauthorized drawl
Water Supply (Protection) III. Change of use for water connection
Act or the law for concerned b) Penalty/Assessment orders levied for unauthorized
authority connection/drawl
I. Nos. of case in which assessment/penalty
II. Amount in assessment order made
III. Amount collected
IV. Amount yet to be collected
Recovery pending from the consumer in reference to penalty
imposed under the act
Current Year Previous Year Years prior to last year Total
ANNEXURE-VIPAYMENT, RESOLUTION TIME & PENALTIES
PAYMENT & INCENTIVES
1) The contractor or O&M agency shall raise monthly invoice to the authority within 5 th to 10th
date of any billing month. This will include amount payable according to Part A, B and C
subject to execution of the items described in this tender document.
2) The invoices submitted will be subject to incentives and/or penalties which the authority
has laid down through this contract.
3) Billing for Part B and Part C will be as per actuals, as measured and approved by the
concerned officer.
Aspect Activity Type Description
100% payment of Part A, per
a) 100% operational RWSS/Town
month, if a) and b) has been
b)Voluntary Town, which have
Any deductions, penalties will be
demanded water supply, arecovered
Regular as per the Operational Penalties
(As per the baseline assessment signed
Billing mentioned in this annexure.
by DEE and provided in this tender)
No deduction for habitations not
c) TechnicalTown which are
receiving water due to any
operationalized and sustained during
technical issue (as identified
contract period
through the baseline in this tender)
No prorate payment or billing.
Making a non-operational Town (i.e. A one-time incentive will be paid to
Technical Town per baseline in the agency for each such
Annexure-1)to an operational Town by operationalized Town as below:
rectification of a technical issue in the • Resolved in 1styear: 50% of
Billing for annual rate per habitation
i. Only for those Town which has • Resolved in 2ndyear: 40% of
technical issue as per the baseline annual rate per habitation
established in Annexure-1 • Resolved in 3rdyear: 30% of
ii. If the agency restores water supply annual rate per habitation
in a technical issue Town, such • Resolved in 4thyear: 20% of
Town will be added in the baseline annual rate per habitation
and form a new baseline. • Resolved in first six months of
iii. No incentive for restoring water 5thyear: 10% annual rate per
supply to a Town which habitation
encountered technical issue during • Resolved in the last six
the contract period months of 5th year: No
iv. No incentive if the technical issue incentive
has been resolved owing to the A trial period of 3 months will be
improvements/ execution of Part C observed for such Town. Incentive
of schedule B (Price Bid) will be paid after completion of trial
For calculation of One-time incentive, Annual rate per RWSS/Town shall be calculated as:
Annual rate per RWSS/Town= Total of Part A (for the year)
Total no. of RWSS/Towns * (operational+ voluntary+ technical)
*Hamlets is defined as Census Hamlets. Only include those census Hamlets where the hamlet is
covered under Faliya Connectivity project and the RWSS delivers water directly to that hamlet.
DEDUCTIONS & PENALTIES
Every RWSS & Town should receive adequate and safe water on a daily basis as per the target
quantity decided by GWSSB. In case of any fault, the shortfall shall be provided on the next day
along with that day’s regular supply quantity. i.e. The shortfall in quantity shall be compensated on
the following day. For the purpose of establishing service level agreement, a 2-day block period is
Aspect Activity Description
Less RWSS/Town served (from Penalties will be as per the three cases (a, b
baseline: Operational) or less and c) as shown below. For non-compliance,
quantity water is served to the applicable case will be identified, and such
habitations against the target penalty will be levied.
a) Within the 2-day block period, Total quantity of water supplied to a
less quantity of water supply to RWSS/Town within the 2-day block period:
i. 0% or up to 50% of 2-day requirement:
(One instance= 1 non-compliant No payment
block of 2-days)
ii. >50% to ≤90%: Payment at 70% per day
rate per RWSS/Town
iii. If total supplied water is ≥ 90%: 100%
payable to contractor
b) No supply for three consecutive No payment and a penalty of 50% per day per
2-day blocks i.e. 6 days habitation.
(For understanding, total deduction will be
days’ payment + 3 days’ of payment as penalty)
c) Non supply of water for 20 days No payment for the billing month and a penalty
or more continuous in a month. of 100% of monthly rate per RWSS/Town
Such RWSS/Town will be
considered as RWSS/Town with
technical issue. • Three consecutive months of non-supply
for 20 or more days/month will be a
cause for termination.
• If penalty c is applied for a month, then a
or b will not apply during that month.
• If penalty b or c is applicable, then
during the same period/ days, penalties
under ‘a’ will not be applicable
(concurrent period of 6 days or 20 days.
Special notes for a, b, and c.
• Separate instances of a & b or any
combinations thereof will be levied
during a billing period (except for
concurrent period)
• In case of technical issue habitations
which are operationalized, penalties will
be applicable after trial period i.e. after
Aspect Activity Description
months of resolution
• For exceptional circumstances such as
damage to the assets due to flood or
other natural calamities, power supply
issue from DISCOM, or that beyond the
control of O&M agency, the EE shall
issue a certificate to the agency for
waiver of penalties.
O&M Manager Rs 5000/day
Absence of Maintenance Engineer Cum
manpower Manager
Other operating staff Rs 1500/day
Treated Water Turbidity, pH or Rs 5000 per failed sample. 10 or more failed
chlorine at H/W and Sub H/W sample in a month will be a cause for
not compliant termination of the contract.
Reporting in ERP or/ other MIS Rs 5000/day
software such as quantity, Late reporting will be considered non-compliant.
quality, grievances, operational Daily reports have to be submitted before
KPIs etc PM on the following day.
Staff not in uniform compliant to
Conduct of the contract condition or staff
₹ 100/day per person
employees doesn’t have ID card issued by
If the contractor’s personnel are
found to be working without
required personal protective Rs 1000/- shall be deducted for every such
equipment (PPE) while handling instance. After three such deductions/
chlorine gas, working with instances, issue a notice to the contractor. No
electrical components or during improvement, i.e. the fourth instance will be a
working at heights more than cause for termination.
1.5m or in violation of provisions
of Annexure XII.
For calculation of penalties, monthly rate per habitation shall be calculated as:
= Total of Part A (for 12 months)
12months x Total no. of Operational villages, towns, hamlets, rwss*
For calculation of penalties, daily rate per habitation shall be calculated as:
= Total of Part A (for the year)
365days x Total no. of Operational villages, towns, hamlets*
*Hamlets is defined as Census Hamlets. Only include those census Hamlets where hamlet is
covered under Faliya Connectivity project and the RWSS delivers water directly to that hamlet.
The Base Supply Level shall be the average Monthly Quantity of water supplied during the
preceding contract year, calculate on the basis of below verified monthly water supplied
Record.The Base Supply level for the current contract period is fix as per below table.The
Contractor Acknowledges and agrees that this base supply level shall serve as the minimum
performance standard for water supply under this contract.
Months Avg.Water Supplied for Month in ML
Note :Average water supply for the month of November-2025 to June-2026 shall be provided to
the contractor before Start of Work. Also, preceding contract year water supply data for the month
of April XXXX. to March XXXX. shall be provided to the contractor till 31st March XXXX.This should
also reflect during running bill preparations.
The Contractor shall ensure that the actual monthly average water supply during the contract
period does not fall below 95% from the last year monthly average water, except in cases of force
majeure or planned shut downs of approved in writing by the employer.If average supply quantity
falls below 90% Penalty will be levied as shown below.
In the event that the (a) actual water daily supply is 95% of last year monthly average water supply
no penalty will be levied. (b) between 5 % to 15 % less water supplied Rs.1000 per ML penalty
shall be deducted on daily basis. (c) between 15% to 20 % less water supplied Rs.1500 per ML
penalty shall be deducted on daily basis. (d) more than 20 % less water suppliedRs.5000 per ML
penalty shall be deducted on daily basis.
Also, The total wastage of water due to leakage & all other reason should not be more than 5%, if
it is more than prescribed quantity, recovery at the rate of Rs. 5/‐ per 1000 litres (Or as revised
from time to time) shall be made from the running bill of contractor. Quantity wasted will be
decided by GWSSB and final quantity shall be calculated on monthly basis.
However, no liquidated damages shall be recoverable, if there is no supply from the source of
water as well as from the upstream reaches.
Aspect Activity Description
For Power Factor below 0.9 Total deduction: Penalty levied by DISCOM+
Power Factor INR 10,000 per incidence (as per electricity
Preventive Daily maintenance activities not Rs 2,000/day
Maintenance carried out as per daily checklist
Aspect Activity Description
(stipulated Monthly maintenance activities Rs 50,000 in the billing month
time is as per not carried out within
Annexure VII, stipulatedtime
framework for Quarterly maintenance activities Rs 2,00,000 in the billing month
preventive not carried out within
maintenance) stipulatedtime
Any of the Annual maintenance Rs 10,00,000 in the billing month
activities, Overhaul, Calibration
& Servicing, Performance
Testing, Payable Maintenance
Activities (Part B)not carried out
within stipulatedtime
C. Curative Maintenance & Repairs
Aspect Activity Description
Carryout repairs within 24 hours First day: ₹ 1,000/day
to restore water supply.
Second day & onwards: ₹ 10,000/day
Penalty will be levied for delay
after first 24 hours. (for all components incl WTP, pumping
machinery, pipe network, intake structures,
storage tanks, valves, transformer*, panels,
Repair, For calculation of penalties:
starters, breakers, lifting devices, dosing
Breakdown First day = From 24 hours to
Note: If due to such breakdown, water supply
is affected, then operational penalties will also
*Except where DISCOM is responsible for
repair of transformer under major breakdown
D. Other penalties:
• Any implication, due to chemical leak hazard shall be borne by the agency
• The agency has to submit the documentary proof of GPF/ESI registration along with the bid
documents. Further, as per the Employees Provident Fund and Miscellaneous Provisions Act,
1952, the contractor shall comply with all provisions of the said act if his/ her total
establishment has 20 or more persons employed. Agency shall submit proof of PF contribution
with every invoice. Entire bill payment will be put on hold if the same is not provided.
• The agency has to submit the license as per contract Labour Act within one month from the
date of work order otherwise, a penalty of Rs.50,000/- per month will be imposed for two
months, or otherwise contract will be terminated, and all the liabilities shall be borne by the
• Billing: Agencies (O&M contractor) shall submit monthly bill to GWSSB as agreed in the T&C
on timely basis i.e. 5th to 10th date of the following month,beyond which penalties will be levied:
Invoice (Monthly bill) submission Penalty
Late submission of monthly bill 5% of monthly billed amount for each month of delay. E.g.
for two months’ delay, 5%+5%= 10% penalty will be levied.
Note Such penalties will be separately calculated for each
• If any illegal connection or water theft found between Air Valve and Consumer’s flow meter
will be responsibility of Agency. Agency has to remove such connection at their risk and
cost and detailed report to be submitted to concern Deputy Executive Engineer.
• If any Consumer connection is required to be removed as a part of panel action as decided
by GWSSB, It shall be removed by agency without any extra cost.
• Contractor shall have to do leak detection survey along the pipeline regularly such as Pipes
joint leakage, pipe bursting etc. and leakage observations and repairing work record should
be maintained section wise by contractor. Agency also have to check valves fixed on it
such as sluice valves scour valves, air valves, air cushion valves, butterfly valves, zero
velocity valves, flow meters, water meters, Surge device and valve chambers should be
maintained by contractor. Quantity of water entered in Pipeline shall have reach to last
Point. For any unauthorized connection taken or given by anybody the Contractor will be
held responsible for it. Prevention and removal of unauthorized connection will be carried
out by contractor and intimated to department. The necessary police case or FIR shall be
lodge by the contractor by his signature and authentication for any unauthorized
connection. For unauthorized consumption of water or misuse of water recovery at the
Rs.10 per m3of cost of water will be made from contractor. All type of valves including air
valve and scour valve should be inspected regularly by contractor, a programmed for
inspection for air valves & scour valve should be prepared by contractor and will strictly
follow it. Special care should be taken by contractor for all air valves as per the list.
Termination due to SLA non-compliance: In addition to the provisions of this tender document, and
not in contrary to any clause of this contract, the agency may be terminated under the following
a) If applicable penalties for each month exceed 25% of billing amount per month, for a block
of 4 consecutive months, then contract shall be liable for termination.
b) Cumulative penalties levied against non-performance in any of the SLA (viz. operational,
preventive or curative maintenance) exceeds 10% of the total contract value.
c) Non-performance from the contractor w.r.t. repetitive non-adherence to safety requirements
or quality requirements of water as mentioned in this annexure’s Deductions & Penalties.
In such cases of violation, a termination notice shall be served to the O&M contractor by the
competent officer of GWSSB.Termination as per Clause 18 will be applicable.
Special Terms and Conditions
1. Agency has to raise billing on Bi-monthly or Quarterly basis as agreed upon between the
bidder and Engineer -in Charge.
2. Following Items (Sr no 3 to 5 ) to be Supplied by Agency/ Bidder at FREE OF COST
Within three month of Work Order or Penalty will be made at the rate of 5% of
Monthly Bill amount from Fourth Month onwards.
3. Agency Has to Provide 2 (Two) Nos All-in-One Desktop Computer set with Printer and
Internet + Wi-fi Facility at each WTP for smooth operation and documentation, ERP Entries
etc of following Specification/ Configuration and 2 noAll-in-One Desktop Computer set with
2 nos Printer for Sub Division Office of following Specification/ Configuration.
Processor: Intel Core i5 12th Gen (6 Cores, up to 4.4GHz) – Smooth multitasking and fast
Motherboard: Compatible Intel Chipset Motherboard with high-speed connectivity.
RAM: 8GB DDR4– Ensures lag-free operation for heavy applications.
Storage: 512GB NVMe SSD – Ultra-fast boot and load times, plus ample space for files.
Graphics: Integrated Intel UHD Graphics – Crisp visuals for everyday use and light gaming.
Monitor: 21.5-inch Full HD LED Display – Sharp, vibrant colors with wide viewing angles.
Keyboard & Mouse: Ergonomic USB Keyboard and Optical Mouse combo.
Cabinet & PSU: Mid-tower cabinet with 500W power supply – Efficient cooling and durability.
Operating System: Windows 11 Home (Genuine, Pre-installed).
Extras: Built-in Wi-Fi, Bluetooth, and multiple USB 3.0 ports for easy connectivity, Web Cam,
Type: Monochrome Laser Printer
Print Speed: Up to 38 ppm (A4)
Resolution: 1200 × 1200 dpi
Paper Handling: 250-sheet input tray, 100-sheet output tray, automatic duplex printing
Connectivity: USB 2.0, Gigabit Ethernet, Wi-Fi Direct
Compatibility: Windows 10/11, macOS, Linux
Duty Cycle: Up to 80,000 pages per month; recommended 750–4,000 pages
Consumables: Suitable toner cartridge (yield ~3,000 pages)
Features: 2-line LCD display, secure print
4. Agency Has to Provide Closed Circuit Television Surveillance Camera (CCTV) with
Internet+Wifi and Recording facility for minimum 1 Month footage at all the WTP and
Source structures etcas approved by engineer in charge.
a. Minimum 5 Nos Camera at each WTP and Minimum 1 Nos at Source Structure
5. Following Furniture Shall be supplied without any extra cost at various HW/ Sub HW and
has to made available during the entire Contract period.
Sr No Location Furniture Items to be provided
1 Source/ Offtake - 2 Nos Good Quality PVC Chair
1 Nos Good Quality Office Table with Storage
Main HW/ WTP Filter Bed 2 Nos Good Quality PVC Chair
1 Nos Good Quality Office Table with Storage
Chemical 2 Nos Good Quality PVC Chair
1 Nos Good Quality Office Table with Storage
Panel 2 Nos Good Quality PVC Chair
1 Nos Good Quality Office Table with Storage
Pump 2 Nos Good Quality PVC Chair
1 Nos Good Quality Office Table with Storage
Laboratory 2 Nos Good Quality PVC Chair
1 Nos Good Quality Office Table with Storage
All Sub HW/BPT 2 Nos Good Quality PVC Chair
1 Nos Good Quality Office Table with Storage
6. All CCTV/ Computer Set shall be brought and installed within 90 Days of issue of Work
order and shall remain in working condition till the end of Agreement period. No additional
Payment shall be given for these.
7. All CCTV/ Computer Set shall be the property of GWSSB from the day of installation, but
shall be maintained and operated by agency, and must be handed over to succeeding
agency/ Department in working condition at the end of the agreement period.
8. Repairing of pipeline in case of leakage/damage during development/ widening/ Repairing
of road, Road Crossing, Culverts, Canal Crossing, storm Water Drain etc is also included in
the scope of Agency without any extra cost.
9. Bidder has to plan all storage cleaning activities so that the water supply of the villages is
not disturbed. If required and the water supply is stopped for longer duration and
complaints are raised by villages than bidder has to arrange tanker for water supply as an
alternative without any extra cost to the department till the regular water supply is started
10. Maintenance and Repair of any new work/ development in the Project Components may it
be Civil/ Mechanical whatsoever during the agreement period shall be in the scope of the
bidder. No additional payment/ escalation/ rate difference shall be entertained for
maintenance and repair of such additional/ new components.
11. Damages to the project components like all types of pipelines, valves, chambers, etc due to
development activities by other Governmental departments like Road, Canal, MGVCL shall
be restored by the agency as a part of maintenance and repair activity without additional
cost to ensure uninterrupted water supply to the villages. For this purpose existing Pipe
Material may be utilised or if required the same and of same specification has to be
purchased and supplied by the agency without any extra cost.
12. Handing Over and Taking Over Procedure from preceding agency to the succeeding
agency shall be completed within 45 Days of date of issue of Work order otherwise penalty
shall be levied on pro-rata basis of per day cost of the approved tender.
13. Any minor repairing required/ assessed during handing over-taking over procedure which
may cost up to 15 % of the original cost of the equipment/ machinery/ other component
shall be repaired by the agency without any extra cost so as to make the same in working
14. Village/ Habitations that are merged in the Nearby Rural Authority like Nagarpalika/
Municipality Area are considered in the scope of work, but after approval from the Head
Office when these areas are removed from the RWSS, payment for the same shall be
deducted on prorata basis.
15. Safety and security of each and every civil/ electro-mechanical component shall be the
responsibility of the bidder. In case of theft of any items under the project the same shall be
replaced by the agency without any extra cost.
16. Salary of all duty the employees deputed on the project shall be done in the bank account
only and the evidence of the same shall be submitted every month.
17. Labours payment shall be as per minimum wages act and the evidence of the same shall
be submitted every month.
18. Agency have to produce delivery challan of Chlorine gas, Bleaching powder, Alum/PAC
solutionas per theoretical consumption / register entry during the month with the bill.
19. Non-submission of delivery challan will attract penalty @ double the rate of material (SOR /
GACL as applicable) quantity required.
20. Duty chart to be displayed at all Head Works / Sub Head works.
21. Letter for voluntary villages from Gram Panchayat to be collected and submitted to office
22. If any component of the project is stolen, an FIR will have to be filed at the police station by
the agency and a copy of the FIR will have to be submitted to this office. Also, the stolen
component will have to be repaired or replaced by agency For which no separate payment
Agency may note that above list of term and conditions is not exhaustive. Implementation of any
improvement/ development in the project or project components or introduction of new policy
guideline for Operation and maintenance shall also be considered in the tender scope without any
ANNEXURE-VII PREVENTIVE MAINTENANCE SCHEDULE
Framework for carrying out maintenance activities
Periodicity of activities Time frame to complete Recording mechanism
Daily preventive Daily morning in the first hour as part Daily checklists pasted near
maintenance activities of the start-up activities the asset
Monthly preventive
1stor 2ndof every month Monthly maintenance checklist
maintenance activities
Quarterly preventive 8thto 14thof January, April, July and Quarterly maintenance
maintenance activities October of every year checklist
Half yearly preventive Between 8thto 14th of January and Half-yearly maintenance
maintenance activities July of every year checklist
Yearly preventive Between 15th and 30th of January of
Annual maintenance checklist
maintenance activities every year
Along with the yearly preventive
Calibration & servicing Calibration and servicing log
maintenance activities
15th to 30th of January every year
Clariflocculator: every year
Overhaul activities Civil and plant: every 2 years Overhaul checklist
Pumping machinery: every 1 year
(submersible) or 2 years (VT, centrifugal)
Transformer: every 5 years
Between 1st to 30thof October of the
Painting works Record log
year (after monsoon)
Schedule for Weather specific preparation
Periodicity of activitiesTime frame to complete Recording mechanism
Testing from 15 to 30 of January of
Pre-Summer: Yearly
Systems should be ready for summer Performance testing log
performance testing
by 28th February with all corrective
15th June to 30th June of every year.
Preparedness for
Systems should be ready by 1st July Record log
with all corrective actions
i. Daily Operations Checklists
Daily Checklist: Pumps & Motors (Asset ID)
Bearing Coupling bushed and rubber Check stuffing Signature of Pump
Date Noise Vibration Temperature Visible Leaks Lubrication
temperature spider integrity (in MPR) box, gland, etc Operator
Daily Checklist: Panels, Circuit Breakers, Starters
Phase indicator Voltage, Energy meter Temperature Clean external Any loose Sign
Current, readings surface connections / ature
Frequency insulation of
Daily Checklist: Transformer & Substation
Winding Oil Leaks in CT/PT Silica gel colour (if Oil level in of
Date connections
temperature temperature unit pink not ok) tank Electrician/
Daily Checklist: Headworks (Filter Plant)
Leakages in Raw Cleanliness in Sludge on surfaces Leaks in Cylinder/ toner in Water loss in Functioning of key
Date Signature of Operator
water conveyance inlet channel (Clariflocculator) Chlorine room filter gallery components
Daily Checklist: Valves & Gates
Date Bolts & nuts Packing (gland, gasket, etc) Leaks Condition of valve Lubrication (for sluice, butterfly) Vibration or noise Signature of Operator
Calibration& Service Log for: ______________________ (name of equipment& Asset ID)
Calibration & Service Log
Signature of calibration Signature of Maintenance
Sl No. Date of Calibration Validity (next calibration date) Calibration Agency Name
agency’s personnel Engineer
Agency shall hang/ paste/ stick this log near the equipment. Applicable for:
Pressure gauges
Flow measuring devices
Chemical dosing devices such as chlorinators
Laboratory equipment
Quality analysers
Frequency meter
Protection relay
Others where applicable
ii. Periodic Maintenance activities
PUMP & MOTOR SET
Tighten the gland stuffing box and check gland packing
Apply oil to the gland bolts
Inspect mechanical seal for wear
Tighten Foundation bolts
Check condition of bearing
Tighten electrical connections including earthing
Realignment of pump and drive (both shall be decoupled) (pump and motor shafts
should be pushed to either side)
Replenish clean oil or grease to lubricate bearings (Anti friction bearing should
have one third to half of its housing as void space to avoid overheating)
Replace oil or grease in the bearing housing
Check condition of gland packing and replace
Tighten cable gland, lugs and connecting bolts
Tighten foundation bolts
Inspect for leaks
Greasing, Lubrication and Replenish Oil
Clean flow indicators and other instruments/ appurtenances
Note: Monthly activities shall be undertaken during quarterly maintenance also.
Overhauling, if due
Performance test before Summer
Clean bearing and lubricate, replace
Clean bearing housing examine for flaws, e.g. wear, grooving etc.
Examine shaft sleeves for wear or scour and necessary rectification. If shaft
sleeves are not used, shaft at gland packing’s should be examined for wear.
Calibration of all vital instruments i.e. pressure gauge, vacuum gauge, ammeter,
voltmeter, Wattmeter, frequency meter, tachometer, flow meter, etc.
Conduct performance test of the pump for discharge, head efficiency, pressures
Examine earth connections and motor leads
Restore running clearances through original specifications (adjust ring clearances
or install new wear rings)
Replace the impeller in case of corrosion or excessive wear
Clean winding, bake and varnish
Note: Quarterly activities shall be undertaken during annual maintenance also.
Overhauling of the pumpset
Restoring clearances (incl. clearance between impeller-casing rings, impeller-
Replacing worn-out/ damaged parts such as impeller, wear rings/ plates, o-rings
and packings, drive shaft.
Cleaning and lubricating bearings
Replacing corroded parts
Removal of scaling and leaks
Recalibration of gauges and instruments
Testing of reassembled pumps
PANELS, CIRCUIT BREAKERS, STARTERS
Blow the dust and clean internal components in the panel, breaker
Tighten all connections of cable, wires, jumpers and busbars. All carbon deposits
shall be cleaned.
Adjust relay setting.
Test spring charging mechanism and manual cranking arrangement.
Clean all exposed insulators.
Test functioning of trip circuit and alarm circuit.
Conduct test for opening & closing timing of breaker.
Check contact resistance between male & female contacts
Clean with smooth polish paper all the fixed and moving contacts
Replace the oil in oil tank
Check insulation resistances.
Check conditions of insulators and replace if necessary
Tighten all connections in marshalling boxes of breakers and transformer.
Oil top up in MOCB/LOCB/HT OCB.
Measure contact resistance and check male & female contacts for any pitting
Check dielectric strength of oil and replace (HT)
Note: Monthly activities shall be undertaken during quarterly maintenance also.
Carry out servicing of all components, thoroughly clean and reassemble.
Calibrate voltmeter, ammeter, frequency meter etc.
Replace oil in breaker. (HT)
Testing of protection relay with D.C. injection.
Servicing of HT breaker and contactor
Note: Quarterly activities shall be undertaken during annual maintenance also.
TRANSFORMER & SUBSTATION
Repair leakages through CT/PT unit, transformer tank and HT/LT bushings.
Change the silica gel (if pink in colour)
Top up oil level in transformer tank
Tighten all connections (relay contacts, cable termination) in marshalling box etc.
Test AB switch and DO fuse assembly.
Clean radiators free from dust and scales.
Pour 3-4 buckets (6 to 8 buckets in summer) of water in earth pit
Inspect lightning arrestor and HT/LT bushing for cracks and dirt.
Change or filter transformer oil in case of dielectric strength is not as desired.
Check insulation resistance of all equipment’s in sub-station, continuity of
earthlings and earth leads.
Test tap changing switch.
Change or filter oil in CT/PT if dielectric strength is not in desired.
Tighten contact faces of AB switch and DO/HG fuse; apply petroleum jelly or
grease to moving components of AB switch.
Note: Monthly activities shall be undertaken during quarterly maintenance also.
Replace Oil after monsoon
Measure resistance of earth pit. Resistance shall not exceed 1 ohm.
Tighten bus bar connections, clean contact faces, change rusted nut bolts.
Calibrate the protection relay for functioning. Correct relay setting if necessary.
Earth filling and metal spreading to remove water logging
Test transformer oil for acidity test.
Check drainage arrangement to prevent water logging
Note: Quarterly activities shall be undertaken during annual maintenance also.
Activity Frequency
Painting transformer & steel structure 2 years
Overhaul of Transformer:
Replace gaskets and rubber items: between tap changer flange
and transformer tank, Gaskets for valve flanges, Gaskets for
radiator valve flanges, Gaskets for turret and bushings flanges,
Gasket between PRD and transformer tank cover, etc.
The core of transformer and winding replacement after 5 years for
transformer up to 3000 kVA and after 7–10 years for transformers
of higher capacity.
FILTER PLANT & HEADWORK
Activity Component
Calibrate optimum dosage of coagulant (based on laboratory
Lubricating & oiling all motors & gearbox Alum dosing
Clean all electric connections All units
Repairing leaks (pressure grouting in civil structures) All units
Greasing/ Lubrication/ Oil top up of all moving parts of bridge
Clariflocculator
(trolley, gearbox)
Repairing leaks in chemical feeder, dosing plumbing, air blower
Activity Component
Lubrication and oiling of motors All units
Lubricate bearing and gear trains Alum dosing
Cleaning all electromechanical components All units
Valve/Gate Lubrication and servicing All units
Lubrication, oiling, greasing and servicing of backwash pump Filter gallery
Cleaning of alum, PAC, chlorine storage rooms
Calibrate all dosing equipment
Replace all corroded parts all water level indicators,bolts, nuts,
washers, ladders, rungs, metal railings, insert plates
All signages (repairs, replacement if damaged) All units
Replenish safety kits
Mock drill Filter plant
Note: Monthly activities shall be undertaken during quarterly maintenance also.
Activity Component
Replace lost filter media (as per schedule B) All units
Servicing chlorine lifting device Alum dosing
Cleaning of reservoirs All units
Activity Component
Calibration of flow measuring devices, weighing machine, gauges All units
Servicing and checking of the valves/ gates Alum dosing
Cleaning, plastering and coating of mixing tanks Flash mixer
Repairing leaks in all pipes, channels, laterals All units
Painting all metallic components (valves, handrails, pipes, ladders
Overhaul of clarriflocculator bridge Clariflocculator
i. Realign traction wheels
ii. Replace rubber wheels
iii. M.S Scrapper condition check and replace if necessary
iv. Adjust clearances and alignments
v. Motor servicing
Note: Quarterly activities shall be undertaken during annual maintenance also.
Activity Frequency
Painting civil structures (external & internal), fixtures (window, doors
VALVES (sluice, butterfly, NRV, kinetic air, zero velocity)
Tighten bolts, nuts, packing
Disc and seat ring lapping in sluice valves
Lubrication of sluice and butterfly valve
Plug leakages (gaskets, packing etc)
Clean small orifice nipple in Kinetic air valves
Valve/Gate Lubrication and servicing
Servicing of isolating valve (kinetic air valve)
Replace damaged balls or seats of orifices(kinetic air valve)
Check seal ring and tight shut-off (Butterfly valve)
Note: Monthly activities shall be undertaken during quarterly maintenance also.
Painting all valves with oil paint
Oil/ grease change in gearing arrangement (Butterfly valve)
Calibration and servicing of all valves and gates
Note: Quarterly activities shall be undertaken during annual maintenance also.
Activity Frequency
Replacement of spindle or spindle nut (sluice valve) 2 years
WATER METERS/ FLOW METERS
Cleaning chamber, casing, box
Check and plug leakages
Calibrate & validate readings and range
Disconnect and service (ultrasonic)
Note: Monthly activities shall be undertaken during annual maintenance also.
OVERHAUL SCHEDULE
Frequency Tentative
Activity – Included in quoted price
(months) schedule
Replace Gland packings, mechanical seal
Replace balls & seats in Kinetic air valves
Oil topup in panels/ starters/ circuit breakers
Check conditions of insulators and replace (panels/ starters/ Jan, Apr, Jul,
Replace lost filter media – Effective size of filter sand 0.45 to
mm, uniformity coefficient not more than 1.7 nor less than 1.3, depth
of filter 0.75 M, free board 50 cm, gravel 0.45 M in depth, sand and
gravel conforming to IS: 8491 (i) –
Replace all corroded parts all water level indicators,bolts, nuts,
washers, ladders, rungs, metal railings, insert plates (Note: Corrosion
should not occur if preventive measures like painting, etc are done. 12 Jan
As such, the replacement is supposed to be done immediately post
identification)
Overhaul of clariflocculator bridge (realignment, servicing, rubber
wheels, motor, gearbox)
Calibration & Servicing of gauges, flow meters, valves 12 Jan
Servicing (Starters, Breakers and Panels) 12 Jan
Leak repairs, plastering in all civil components
- Pressure grouting to arrest leaks from structures and additional
coating of cement mortar plastering to plug the leakage from structure
of SR and through the pipes and valves
Pump Overhaul (activities as per checklist)- submersible set 12 Jan
Pump Overhaul (activities as per checklist)- VT/ centrifugal
Replacement of spindle or spindle nut (sluice valve)
Transformer overhaul: Core and winding replacement, gaskets etc 60 Jan 20XX
Painting of metallic blades and shafts (Flash mixer) 12 Oct
Painting MS pipes within headwork premise 12 Oct
Painting Handrails 12 Oct
Painting and marking level indicators, instruments, charts 12 Oct
Painting ladders 12 Oct
Painting of Alum and lime solution tanks with anti-corrosive paint. 12 Oct
(Chemical feed unit)
Painting air valve, sluice valve, riser pipe of air valve, zero velocity 12 Oct
valve, butterfly valve (outdoor), bypass arrangement
Frequency Check (Tick
Activity – Paid separately
(months) if complete)
Cleaning water storage structures 6 Jan and Jul
Painting civil structures (external & internal) 24 Oct 20XX
Painting transformer & steel structure 24 Oct20XX and
Food grade epoxy painting in the internal of all water retaining 24 Oct20XX and
structures (sumps, ESRs etc) to avoid corrosion due to chlorine 20XX
Painting doors, windows, ventilation, shutter, pump, motor,equipment 24 Oct20XX and
inside pump house, transformer yard, D.P. structure 20XX
iii. Specifications for painting:
Exterior paint: shall be acrylic emulsion paint colour (like APEX): pump house, treatment plants,
treated water pumping stations, GSRs, ESRs, sump, store
Oil paint colour: All type of doors, windows, ventilation, shutter, pump, motor, all valves &
equipment inside pump house, transformer yard, D.P. structure, transformer etc
Black japan colour: air valve, sluice valve, riser pipe of air valve, zero velocity valve, butterfly
valve (outdoor), bypass arrangement etc.
iv. Activities in general housekeeping and maintenance:
Desilting of channels, wells, tanks
Remove debris from the premises
Remove aquatic weed from channels, storage structures and premises
Removal of algae from surfaces
Sorting, Stacking and Marking of inventory (Tools, pipes, fittings, Spares etc.)
Sweeping the entire premises
Maintaining signages
Pre-summer site cleaning and Pre-monsoon cleaning of storm water drains
Gardening and maintaining the landscapes in the premise
Maintenance of safety kits, fire extinguishers
Safety Signs: To warn workers and visitors of potential hazards, such as hazardous chemical,
low ceilings, or hazardous materials.
Directional Signs: To guide visitors and employees through the plant, indicating where various
work areas and equipment are located.
Identification Signs: Label equipment, rooms, or areas with specific names or numbers
Informational Signs: Instructions for using equipment, procedures for handling hazardous
materials, or emergency evacuation routes.
Instructional Signs: Step-by-step instructions on how to perform specific tasks or use the
machinery correctly and safely.
Regulatory Signs: Mandated by OSHA and other regulatory entities to notify employees of laws
and regulations that apply to the plant.
Layout/ flow diagram of the RWSS:Shall be printed on A2 size paper and mounted on the wall of
HW office for information of the visitors.
Assets: All assets must have signages to indicate design capacity, OEM, type etc. (e.g. in case of
pump set- the section catered by the pump, maker of the pump and designed flow of the pump)
vi. Weather specific activities
a) Pre-summer: Yearly performance testing
Performance test shall be conducted for full capacity in the month of January or
February, and all rectifications shall be completed before 28 February. All equipment and
assets shall be ready for summer by the end of February.
Period/ Time 15thJanuary to 30th January of each year
Head achieved
Parameters to be Discharge achieved
observed and Power Input to motor & Speed of pump
recorded Water distribution to tail end
Test codes BIS 9137, 10981 and
i. All pump- motor set (including working & standby) shall be
tested one at a time.
Performance tests
ii. All working pump-motor set to be tested (30-60 minutes)
iii. All standby pump-motor set to be tested (30-60 minutes)
iv. Filter plant to be operational for entire test duration (i, ii, iii)
Preparedness activities before summer
Stocking of critical spares and consumables
Clear the site of all materials susceptible to fires such as oil papers, jute cloths, dry
• All firefighting systems shall be in working condition
• All electrical connections shall be tightened and insulated properly
• Cleaning, testing and replacement of silica gel in breathers etc. of transformers
• Owing to power demand surges, voltage fluctuations occur more frequently, causing
damage to critical equipment. It is crucial to monitor the input voltage or take
precautions by installing components such as on-load tap changer (OLTC) for
b) Preparedness for monsoon
Preparedness activities before monsoon: In monsoon, raw water turbidity is high.
Chlorine and PAC consumption is higher in monsoon. Contractor shall maintain adequate
stock of these important consumables and spares necessary for ensuring functioning of
• Stock review of Consumables such as Chlorine and PAC
• Performance testing of dosing devices & calibration
• Leak and seepage rectification work to avoid ingress of water
• Insulation of electrical panels, water seals to be checked
• Cleaning, testing and replacement of silica gel in breathers etc. of transformers
• Clearing drainages choked with dust, leaves and other materials
• Dewatering pumps to be serviced and kept in working condition
• Cover all open excavations and drains.
ANNEXURE-VIII RECORDS
1) Filter Plant Register
Name of Project:
Filter Plant Type
Condition Daily
of filter treated Raw Treated Pre Post Clear
Date plant water water water chlorination chlorination water
the electricity
(working/ quantity turbidity turbidity (ppm) (ppm) pH
breakdown) (MLD)
Signature of Contractor
1.1 Filter bed Head loss & Backwash register
Name of Project:
Time & Date Hours Operated Head Loss Backwash Notes on
Filter No. Start Stop Today Previous Total Start (m) Stop (m) Minutes Quantity of filters &
(m3) problem in
Signature of Contractor
2) Pumping Station Report
Name of Project:
Daily Pumping Report
Pum Pumpin Power Reading(m³ Water
No Startin Stoppin Level(M)
p No. g Hours Consume ) Pumpe
. g Time g Time
d (KWh) d (MLD)
Initia Fina Initia Fina
Signature of Contractor
3) Chemical Stock & Dosing
Name of Project:
S. Date Income/ Opening Usage Balance Remarks
Alum PAC Chlorine Alum PAC Chlorine Alum PAC Chlorine
(In (30%) tonner (In (In (30%) tonner (In (In (30%) tonner (In
Signature of Contractor
4.1 Material Entry Register
Name of Project:
Date Name of Material Received Invoice Quantity Receiver’s Name &
material Code from Number Received Signature
4.1 Material Issue Register
Name of Project:
Date Name of Material Issued Invoice Quantity Issuer’s Name & Receiver’s Name
material Code from Number Issued Signature & Signature
4.1 Material Stock Register
• Agency has to maintain ledger for all materials including opening balance, issued in the
month, closing balance
5) Grievance Register
Name of Project:
Registration Date of Detail of Description Complaint Action Resolution
Number Complaint Complainant of Complaint location taken Date
(Name, Mobile (Village/ town/
number,) hamlet)
Signature of Contractor
6) Visitor’s Register
Name of Project:
Visitor's Visitor's Action Agency representative's
Date Suggestions during
Name sign taken sign
7) Preventive & Curative Maintenance register
Name of Project:
Report of maintenance work – Preventive & Curative Maintenance (separate registers to be
Sr. No. Date Nature of work attended Remarks
Signature of Contractor
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