E-TENDER FOR PROVIDING AND INSTALLING • INTEL Processor or AMD Processor based COMPUTER SYSTEM • All in one Laser printer

hrs. TECHNICAL BID 16.30 hrs

LAST DATE OF 10/08/2026 up to OPENING

SUBMISSION 16.00 hrs

MUNICIPAL COMMISSIONER

AMDAVAD MUNICIPAL CORPORATION

SARDAR PATEL BHAVAN, DANAPITH,

www.ahmedabadcity.gov.in email: [email protected]

Municipal Commissioner

Amdavad Municipal Corporation

"Sardar Patel Bhavan", Danapith

Ahmedabad - 380

Subject : Tender for providing and installing

• Intel Core i5 or AMD Ryzen 5 processor computer system.

• Intel Core i7 or AMD Ryzen 7 processor computer system

• All in one laser printer

for Amdavad Municipal Corporation.

We hereby offer to supply the items listed in Schedule - A as per specification

attached herewith. Our quotations are shown in the attached Tender Schedule. We will

supply the designated items at the firm prices quoted in electronics format and in full

compliance with the terms and conditions.

A receipt of the tender fee of Rs. 18,000/- (Rs. Eighteen Thousand Only) Non-

Refundable. and earnest money deposit of Rs. 45,00,000/- (Rs. Forty Five Lac only)

paid in the form of D.D. or BG of any bank given in annexure-4 is attached herewith

Bank name and DD no.

Tender Fee Rs. 18,000/- (Rs. Eighteen

EMD Rs.. 45,00,000/- (Rs. Forty

Signature of Bidder

including title and capacity

in which tender is made.

1 AMC-SYS-PRN-2026-27-02

GENERAL CONDITIONS

INVITATION & INSTRUCTION FOR BIDDERS

2 AMC-SYS-PRN-2026-27-02

General Conditions:

Invitation & Instruction for Bidders

1. Invitation :

1.1. E-Tenders are invited by Amdavad Municipal Corporation, in two stage (1)

Technical bid & (2) Commercial bid in the prescribed form for providing and

installing required computer system & all in one LaserJet printers from reputed and

established International/National manufacturers having good nationwide

networking, sales and services. Tender is available on www.nprocure.com and

www.ahmedabadcity.gov.in website. At time of opening tender only technical bid

will open. Commercial bid of short listed Bidders will open after evaluating

technical bid. Date & time of opening of commercial bid will be declared later &

informed to bidders.

2. Purchase of Documents:

2.1 Tender fee for Tender Document is Rs. 18,000/- (Rs. Eighteen Thousand Only)

which shall be in favour of The Municipal Commissioner, Amdavad in a form of

demand draft of any bank listed in Annexure - 4 payable at Ahmedabad. Cheques

will not be accepted in any circumstances. Tender fee is non refundable. Bidder

must submit online information of draft of tender fee like number, date, bank &

3. Whom to Contact :

Name Designation Contact No.

Mr. Piyush Thaker Manager (E-Gov)

Mr. Pruthesh Kayastha System Engineer

Mr. Dhawal Pandya Jr. System Engineer

May be contacted for any further information on the tender.

4. Earnest Money Deposit :

4.1. Tender should be accompanied by Earnest Money Deposit of Rs 45,00,000/- (Rs.

Forty Five Lac only) which shall be in favour of The Municipal Commissioner,

Amdavad in a form of demand draft or

in the form of an unconditional Bank Guarantee (which should be valid for one

year from the last date of bid submission) in the name of Amdavad Municipal

Corporation of any bank listed in Annexure-4 of Ahmedabad only. Cheques will not

be accepted in any circumstance. Bidder must submit online information of draft or

Bank Guarantee of EMD like number, date, bank & value.

4.2. Tender form not accompanied by Earnest Money Deposit and Tender Fee shall

be rejected as non-responsive. No exemption will be given for tender fee &

E.M.D. to any bidder.

4.3. If, during the Tender validity period, the Bidder withdraws his tender, the Earnest

Money Deposit shall be forfeited.

4.4. The Earnest money deposit will be returned to the unsuccessful Bidders only after

the decision taken on this tender item by The Municipal Commissioner. The earnest

money deposit will be returned to the successful Bidder only after the submission of

3 AMC-SYS-PRN-2026-27-02

security deposit as per the prevailing rules and regulations of The Amdavad

Municipal Corporation.

4.6 The Successful Bidder shall complete the assigned work within 45 days, once he is

intimated about the acceptance of his Tender.

4.7 Consortium / Joint Ventures of firms not allowed.

4.8 Amendment of Bidding Documents (Corrigendum)

4.8.1 At any time prior to the deadline for submission of bids, AMC may, for any reason,

whether its own initiative or in response to the clarification request by a prospective

bidder, modify the bidding documents.

4.8.2. The corrigendum will be published on website www.nprocure.com &

www.ahmedabadcity.gov.in.

4.8.3 In order to allow prospective bidders reasonable time to take into consideration the

amendments while preparing their bids AMC, at its discretion, may extend the

deadline for the submission of bids.

5. Tender Validity Period :

5.1. The tender shall be valid for a period of not less than 180 days from the date of

5.2. In exceptional circumstances, AMC may solicit the Bidder’s consent to an extension

of the period of validity. The request and the responses thereto shall be made

in writing. A Bidder may refuse the request without forfeiting its E.M.D. A Bidder

granting the request will not be permitted to modify its bid.

5.3. AMC can give repeat order up to 25 % within 6 month from the date of issue of 1st

work order on same tender price.

6. Submission of Tender :

6.1. Draft of tender fee & EMD, Copy of tender duly signed & stamped on each pages of

tender & technical bid must be submitted in one sealed cover and shall super scribe

“TENDER FOR PROVIDING AND INSTALLING COMPUTER SYSTEM &

PRINTER FOR AMC, TENDER NO.:- AMC-SYS-PRN-2026-27-02 of Amdavad

Municipal Corporation” and Company's name and address, contact nos of office and

6.2. Cover of above said items will be submitted in the office of the Tender Officer,

Central Record Department, Amdavad Municipal Corporation, B Block,

mezzanine Floor, Sardar Patel Bhavan, Danapith, Ahmedabad-380001 before

opening of tender through Hand delivery or Registered Post or speed post shall only

be considered as a valid tender. Telegraphic tenders will not be entertained.

6.3. Tender received late on account of any reason will not be considered.

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6.4 Bidder must quote separated price for each item as commercial bid IN

ELECRONIC FORMAT ONLY as per attached format on the

amc.nprocure.com website.

7. Closing & opening of Tenders:

7.1. Pre Bid meeting will be at 12:00 hrs on Date: 21/07/2026 at Amdavad Municipal

Corporation, E-governance dept, Ground Floor, Command & Control Centre,

Opp. Divan Ballubhai School, Nr. Sanskar Kendra, Pladi, Ahmedabad-380007.

Bidders must raise their query before or on the day of pre bid meeting on e-

mail "[email protected]". After that no query will entertain

by E-Governance department.

7.2 Closing of tender will be at 16:00 hrs on Date: 10/08/2026.

7.3. Only technical bid will be opened online at 16:30 hrs on Date: 10/08/2026.

7.4 Commercial bid of short listed Bidders will be open electronically after evaluating

technical bid. Date & time of opening of commercial bid will be declared later &

informed to bidders.

8. Capability of Bidder:

8.1. Tender must be signed by an authorized person of bidder.

8.2. The certificate from the Firm/Company should be attached with Tender stating

authority to sign such Tender by above person.

8.3. Bidder's Sign, designation, full name, occupation, phone no., mobile no, E-mail

address and addresses shall be stated below their signature on all Schedules,

continuation sheets and all other pages on which he makes entry. Bidder must sign

& stamp of his company on each page of tender.

8.4 Bidder must provide following as technical bid as Eligible Criteria in

8.4.1 (a) The Bidder should have a total sum of turn over of Rs. 30 Crore (Minimum)

in the last three financial (2023-24, 2024-25 & 2025-26). The copies of Audited

Annual Accounts balance sheet for last three years shall be attached along with the

tender & must indicate turnover in it. If audited financial statements are not

available then in such case bidder must submit CA Certificate specifying the

turnover details & documents of turnover justification. The Bidder must fill &

submit on separate sheet in require format as per Annexure-C Form

The Bidder must fill & submit on separate sheet in require format as per Annexure-

C Form 1 & must clearly show on which page turnover reflect for given three years.

(Put a label on page where turnover is shown in balance sheet year wise).

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8.4.1(b) OEM should have a total sum of turn over of Rs. 1000 Crore (Minimum) in the

last three financial (2023-24, 2024-25 & 2025-26). Proof of the same must be

8.4.2 (a) The bidder must have one office in Ahmedabad since last 5 years. Please attach

the copy of any of the following: Property tax bill/Electricity Bill/Telephone Bill of

last five years one per year, PAN Card & GST Registration. (The Bidder must fill &

submit on separate sheet in require format as per Annexure-C Form 2.).

(b) Service Station of the supplied brand must be in Ahmedabad. Bidder must

submit the Service Station details. Please attach the copy of any one of the following

of service station: Property tax bill/Electricity Bill/Telephone Bill of last three years

one per year & GST Registration. The Bidder must fill & submit on separate sheet in

require format as per Annexure-C Form

(c) OEM should have at least 10 years of establishment in India. Registration copy

must be submitted at the time of bidding.

Bidder must ensure that the warranty support & service should be available up to

delivery locations to provide repairing cum replacement services of faulty

equipments within 48 hrs.

8.4.3 The bidder must have at least 3 work orders of each of minimum 400 nos. of

computer system installations & 3 work orders of each of minimum 400 nos. printer

installations in last 3 years (i.e. 2023-24, 2024-25, 2025-26) (Multiple Orders of

Single site/firm can be considered). Notarized Purchase orders must be submitted

along with the bid. The Bidder must fill & submit on separate sheet in require format

as per Annexure-C Form

The bidder must have at least 2 work orders each of minimum 500 computer system

installations & 2 work orders of each of minimum 500 printer installations in last

years. (i.e. 2023-24, 2024-25, 2025-26) (Multiple Orders of Single site/firm can be

considered). Notarized Purchase orders must be submitted along with the bid. The

Bidder must fill & submit on separate sheet in require format as per Annexure-C

The bidder must have at one work order sites each of minimum 800 computer

system installations & one work order of each of minimum 800 printer installations

in last 3 years. (i.e. 2023-24, 2024-25, 2025-26) (Multiple Orders of Single site/firm

can be considered). Notarized Purchase orders must be submitted along with the bid.

The Bidder must fill & submit on separate sheet in require format as per Annexure-

8.4.4 Warranty information of three years of supplied computers & printers by bidder

must show on OEM web site.

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8.4.5. Bidder must submit certificate from OEM that bidder is authorized dealer/reseller of

OEM & OEM will provide support the computer & printer spares for 3 years.

8.4.6 AMC may ask bidder to supply one computer system & printer for evaluation at

AMC. Bidder can take back computer system & printer after final decision taken by

The Municipal Commissioner. The computer system & printer would be thoroughly

checked by AMC or third party.

8.4.7 Office Memorandum No.: F. No.6/18/2019-PPD dated 23.07.2020 & Office

Memorandum No.: F.18/37/2020-PPD dated 08.02.2021 published by Ministry of

Finance, Dept. of Expenditure, Public Procurement division regarding Restrictions

on procurement from a bidder of a country which shares a land border with India,

any bidder from a country which shares a land border with India will be eligible to

bid in this tender only if the bidder is registered with the Competent Authority.

While participating in bid, Bidder has to undertake compliance of this as per

Annexure-5 and any false declaration and non-compliance of this would be a

ground for immediate termination of the contract and further legal action in

accordance with the laws.

8.5. Disqualification:

8.5.1. Even though the Applicants meet the required criteria, they are subject to be

disqualified if Applicant or any of its constituent partner/s, director/s have: ‐ Made

misleading or false representation in the forms, statements, and attachments

submitted; or ‐ Been debarred or terminated or blacklisted by Central Govt.

organization / State Govt. organization / AMC / Any Municipal Corporation / ULB s

8.5.2. If, any of the directors, partners or the proprietor has a criminal history or has been

convicted by any court of law for any of the offenses under any Indian laws.

8.5.3. If, any criminal proceeding is pending in any court of law in India against any of the

directors, partners or a proprietor and if any such proceeding culminates into

8.5.4.. If a bidder has any objection or complaint than he can raise it only after opening of

technical bid and before opening of commercial bid. If any bidder raise objection /

complaint after opening of commercial bid than that bidder will be considered as an

intentionally affecting tender process and creating pressure on authorities and will

be debar for 5 years and his E.M.D. will be forfeited. If any objection/complaint

received which is not raised by bidder taken part in tender than such

objection/complaint will not be considered.

9. Bidder Must Submit:

9.1 The tender form is to be completed by ink or by typewritten without alteration

or modifications. Changes if any must be initialed by the person signing the tender.

Additional pages must be serially numbered.

7 AMC-SYS-PRN-2026-27-02

9.2. The tender will be disqualified if complete information, as called for, in the

technical bid & commercial bid, is not provided.

9.3. Any tender containing vague and indefinite expressions will not be considered.

9.4. Bidders must furnish all technical data, descriptive literature, leaflet and

supplementary description, current specification in English language only. They

may point out any special features and advantages of the equipment offered by

9.5. No modification can be done in tender once it is submitted to tender Officer's

office in Amdavad Municipal Corporation.

9.6. While tenders are under consideration, Bidders and their representatives or other

interested parties shall refrain from contacting by any means or by any persons or

representatives of Amdavad Municipal Corporation on matters relating to the

tenders under study. If necessary, Bidder may raise their query through E-mail

mention in tender ([email protected]) before pre bid meeting or on

day of pre bid meeting. No queries will entertain by E-governance department after

9.7. Drawings, data and descriptive literature as required in the specification must be

submitted with the tenders and shall include sufficient detailed performance

information to allow evaluating the items as to soundness, reliability, serviceability

and efficiency. If drawings, data and / or literature are submitted that would require

modification to meet the specifications, these modifications should be clearly

indicated. Failure of information to show that the item offered confirms to the

specifications may result in rejection of the tender.

9.8. Printed terms and condition of the tender will not be considered as forming part of

tender. In case any terms and condition of the contract or items in drawings, data

and literature are not applicable to this tender, Bidders are warned to intimate

separately on their own letterhead. Cancellation of any term and condition of the

Bidder form will not be entertained in any circumstance.

10. Spare parts :

The Bidder shall submit

10.1. For Computer system & printer, all spare parts (included all hardware & plastics

part, like mother board, hard disk, power supply, switches, cables, sensors in case of

computer & printers & gears, teflon & pressure roller in case of printer (except

toner) considered necessary, for the equipment to be operated and maintained in a

satisfactory manner for a period of 3 years for computers & printers from the

date of invoice for order given by AMC. If computer system or printer or its part

is found not repairable or repeatedly giving problem, Bidder must replace new

computer system or printer or its part within warranty period.

10.2. In case the quoted Item is not available in the market, the bidder will have to supply

Higher Version of that Item in the quoted cost in the same time duration with prior

8 AMC-SYS-PRN-2026-27-02

approval of Amdavad Municipal Corporation. No “End of Life” product should be

quoted to minimize such instances till the bid validity (Make & Model quoted by the

bidder should be available till the bid validity, duly supported for spares/OEM

support for 5 year).

10.4. A guarantee of the availability of all spare parts shall be provided with the tender.

10.5. One set of illustrated spare parts catalogues shall be provided with the tender.

11.1. All tender prices should be on a fixed and firm price basis for delivery at

11.1.1. All tender prices must be filled in the format prescribed in Commercial Bid in

electronic format only. Do not submit commercial bid physically along with

copy of tender & technical bid.

11.2. Prices and other taxes should be inclusive of the following required Computer

system & printer.

11.2.1. Ex-factory price (Including packing and forwarding)

11.2.2. Freight

11.2.3. Insurance in transit up to destination

11.2.4. GST and any other taxes

11.2.5 Other cost up to the point of destination including assembly testing and

agent commission and unloading and stacking at site as directed.

11.2.6. Total cost delivered to destination.

11.3 All columns of commercial bid should be filled correctly online.

11.4 Prices must be stated online separately for each item in commercial bid.

11.5. The prices shall be written in both words and in figures. In case of ambiguity in

price quoted in figures and words, the same quoted in words shall prevail.

12. Successful Tenders:

12.1. Commercial bid of short listed Bidders are open after evaluating technical bid. L1 is

considered on lowest total of computers & printers as per commercial bid. Also the

L1 bidder has to match lowest price of each item among all the bidders. Municipal

Commissioner of Amdavad Municipal Corporation, however, reserves the right to

change above criteria or reject any or all tenders without assigning any reason.

9 AMC-SYS-PRN-2026-27-02

12.2. The award of contract will normally be made within one month after the date of

opening of tenders.

12.3 A.M.C. reserves the right at the time of award of contract to increase or decrease by

25% the quantity specified for any item.

12.4. Any revision and amendments to the tender will be publish on web site

www.nprocure.com & www.ahmedabadcity.gov.in

12.5. Contract shall mean acceptance of tender issued against this tender.

12.6. The successful Bidder will sign an agreement within 15 (fifteen) days period from

the date of acceptance of purchase order as per enclosed format Annexure -1on the

Govt. stamp paper of Rs. 300/-.

12.7. The successful Bidder(s) will pay Performance Bank Guarantee @ 5 % of total

order value within 15 days from the date of acceptance of Purchase order (for

warranty period + extra 3 months) payable at Ahmedabad in favor of Amdavad

Municipal Corporation of any bank as per attached list in annexure-4. The

Performance Bank Guarantee will be returned after the Warranty period + extra

3 months. The Bank Guarantee shall be as per the enclosed format Annexure-2 or in

the format acceptable to the A.M.C on stamp paper of Rs. 300/-.

12.8. In case the awardee i.e the selected Bidder fails to supply goods in time or

specified quantity and quality of the performance of such supply/supplies is/are

not found up to the mark or found of an inferior quality vis-a-vis specifications, the

Earnest Money Deposit and/or Security Deposit will be forfeited at once.

12.9 Bidder must fill detail given in Annexure-3. Submit all documents given in form.

It is compulsory for payment procedure.

12.10. All goods to be supplied should be of specified or higher speed/technology/version

& not older than one year in market.

12.11. Technical details of goods to be supplied should be submitted along with the tender.

12.12. Corrections, erasures made in the tender format(s) and other paper(s) including

pasted slip(s) if any, should be invariably initialed. No negotiations as to rate(s)

quoted will be made unless it is deemed necessary in context of the configurations

and quality of the Computer & printer system required.

12.13. It should be noted that the lowest rate(s)/price(s) will not be the sole criterion for

accepting tender for any of the goods but emphasis will be given to the quality of

the products and ever the readiness to offer innovative technology thereof. Any

offer / tender not meeting the terms and conditions mentioned herein above will

be liable for rejection without assigning any reason thereof.

12.14. In case, the successful Bidder will not supply the ordered items for any reason,

he will be liable to pay the difference amount to the AMC, which AMC has to pay

to the next or other selected Bidder for purchase of said items.

10 AMC-SYS-PRN-2026-27-02

12.15 The selected Bidder must submit excel sheet of calls done by his engineers as given

by AMC officials on 1st week of every month. It is compulsory for bidder engineer

to mention complain date & time & call closing date & time. The call report must

match with above mention excel sheet. If it is matched the call will not consider.

13. Delivery and Payment:

13.1. Time of delivery is important. Complete delivery of each item at the destination

shall be within 30 days from the date of the receipts of the order of accepting the

tender i.e. firm order from A.M.C.

13.2. The Bidder shall deliver the equipment at the destination as specified by the

A.M.C. at different locations where actual computer system & printer requires to be

installed. The Bidder will also require supervising the final assembly of equipment

at the site and give-working test as well as after sales services provided in the

13.3. Payment terms

• 75% against delivery and Subject to submission of the agreement paper, 5%

Performance Bank Guarantee for warranty period (+ 3 months extra) and Performa

invoice in triplicate. (Bank guarantee must only be of any Bank per attached list in

• 25% after successful submission of installation report.

• As decided by AMC

14. Equipment transit:

14.1. It is responsibility of bidder to provide coverage for all items, against transit risks,

incident to acquisition transport and delivery of equipment up to destination. The

coverage shall be as to allow complete replacement of any item lost or damaged.

14.2. In case of damage or loss in transit up to destination it shall be the responsibility of

14.3. The seller shall take immediate steps to replace the damaged equipments in transit.

15. Packing and Marketing:

15.1. All items ordered should be processed and packed suitably safe delivery at

destination as per commercial practice.

15.2. The seller shall insert in each case a packing list fully item-wise to show the case

numbers, contents, gross and net weight and cubic measurements. One copy of the

packing list should accompany the dispatched documents sent to consignee.

11 AMC-SYS-PRN-2026-27-02

16.1. All materials used for the manufacture of the equipment to be furnished, shall

confirm to the relevant International/Indian Standards.

16.2. The design and workmanship shall be of superior quality so as to ensure satisfactory

operation of the equipment in the topic under humid and dust condition.

16.3. The design and production of equipment shall be in accordance with modern

16.4. All similar component parts of similar equipment shall be interchangeable with one

17.1. Both legal and equitable title to the material, equipments and software covered by

the contract shall pass on to the A.M.C.

17.2 In Case of all Software registration (Operating system, Antivirus, printer driver or

any other software required registration) liability will rest only on the sellers.

Registration must be done under the name of The Municipal Commissioner,

Amdavad Municipal Corporation.

18. Penalty Clauses:

Bidder shall complete delivery within 30 days from date of issuing purchase order.

In case of delay in delivery, a penalty will be calculated at the rate of 0.5% per

Delay in excess of 15 days after given 30 days delivery period will be sufficient

cause for termination of the contract and Earnest Money Deposit will be forfeited.

18.2. Warranty :

18.2.1. During warranty period, if the complaint is not attended and successfully repaired

within 48 clock hours, the penalty of Rs 250/- per day per computer system &

printer will be charged. This penalty will be deducted from bank guaranty at the end

of contract period (3 years for computers & 3 year for printers). Same condition will

apply in the annual maintenance contract after warranty period if AMC will take

service contract from bidder.

18.2.2. The amount of Operational/Warranty period Penalty shall be subject to a maximum

limit of 5% of the total contract value.

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19. Supervision During Assembly, Erection at site and after sales services:

19.1. As the rates mentioned in the commercial bid to that the tender are F.O.R.

Ahmedabad, the awardee of contract shall deliver the equipments free at the

specified places.

19.2. The selected bidder shall depute his representative free of all charges to supervise

the unloading and transportation so as to prevent any damages due to mishandling

in these operations, to supervise erection or assembly of equipment at the specified

location & during the inspection of materials.

19.4. This erection supervisor shall be fully responsible for the assembly of the equipment

and give test before handing over the equipment.

19.5. The services of the erection supervisor shall be provided free of all charges.

20.1. The selected bidder may delegate one expert to train the staff of A.M.C. in operation

of Computer system & printer if require.

21. Erection and Maintenance Manual:

21.1 Three set of detailed operation, maintenance and repair manuals prepared in English

language shall be supplied with the each Computer system & printer free of cost.

22. Contract documents and matters to be treated as confidential:

22.1. All documents, correspondence, decision and orders concerning the contract

shall be considered as confidential and/or restricted in nature by the seller and he

shall not divulge or allow to access to them by any unauthorized person.

23. Special Condition:

23.1. The supply will be covered by 3 Years of comprehensive onsite performance

warranty period on all Computer systems (included all hardware & plastics part, like

mother board, hard disk, RAM, power supply, switches, cables, sensors, LED

screen) & 3 Year of comprehensive onsite performance warranty period on all

printers (included all hardware & plastics part, like mother board, power supply,

switches, cables, sensors, gears, teflon & pressure roller in case of printer except

toner) from the date of invoice. Bidder should give the software support like

reinstalling Operating System & other software due to corruption of Operating

System & other software or formatting the hard disk for 3 years after successful

installation. In case of formatting hard disk due to any corruption in Operating

System or software by virus or any reasons, it is responsibility of Bidder to take

important backup of that system on pen drive or USB HDD or on network or in

other partition. Bidder must support for virus problem for 3 year. Bidder must

deploy one Support Engineer at AMC office throughout the Warranty period.

Also Bidder must provide one telephone/mobile no. on which AMC officials can

log complaint. If system & printer or any part of them is not working properly after

13 AMC-SYS-PRN-2026-27-02

repairing/ replacing or repeatedly fail, Bidder must replace same with new one.

Same will be applied after warranty period if AMC will take service contract from

bidder after warranty period.

23.2. The selected Bidder must submit excel sheet of calls done by his engineer as given

by AMC officials which are logged by AMC officials through given

telephone/mobile no. by bidder on 1st week of every month to know the call status.

It is compulsory for bidder engineer prepare call report for each call & to mention

complain date & time & call closing date & time on each call report. The detail of

call report must match with above mention excel sheet. If it is matched the call will

23.3. Supplier shall have adequate experienced and trained personnel for assuring prompt

service facility. Also bidder must deploy one support engineer at AMC office

throughout the warranty period.

23.4. Bidder/OEM shall have their service center at Ahmedabad city.

23.5. Their service engineers shall have to check and service the Computer system &

printer periodically and repair/replace any component which is found defective, free

of cost as part of preventive service maintenance which includes periodical visit of

the service engineers at least 4 times in a year and quick response to the call for

break down within warranty period. He maintain service record of all systems &

printer as per above conditions. If system & printer or any part of them is not

working properly after repairing/ replacing or repeatedly fail, Bidder must replace

same with new one.

23.6. During warranty selected Bidder shall close complaint within 48 clock hours of the

call for the same on each site where will deliver by AMC, otherwise penalty will

charge as per 18.2.1.

23.7. During warranty period, maintenance and support time will be round the clock

round the year on each site where Computer system & printer will deliver by

23.8. Bidder must provide onsite service to solve problem of all hardware, software (OS,

general software, printer driver & virus related problem) for 3 years for computers

& printers & after warranty if AMC take service contract from bidder. These

computer systems & printers will be given to all offices of AMC. So, Service will be

provided all offices for warranty period of 3 years for computers & printers & after

warranty if AMC take service contract from bidder.

23.9. Bidder must make provision of minimum 2 nos. of each Computer system parts like

Hard Disk, RAM, motherboard, power supply & all printer parts at bidder office in

case of failure for immediate replacement.

23.10. If AMC wish to give work order for maintenance of computer system & printer after

3 years warranty than bidder must give support as per conditions of this tender of

computer system & printers. Security deposit as per maintenance cost & period will

deposit by bidder.

14 AMC-SYS-PRN-2026-27-02

23.11. Bidder must kept record of installed antivirus key in each system given by AMC &

must mention in installation report.

24.1 FORCE MAJEURE

The supplier shall not be liable for forfeiture of his performance security, liquidated

damages, or termination for default if and to the extent that his delay in performance

or other failure to perform its obligations under the Contract is the result of an event

of Force Majeure.

For purpose of this clause, “Force Majeure” means an event beyond the control of

the supplier and not involving the supplier’s fault or negligence and not foreseeable.

Such event may include, but are not limited to, acts of the Government in its

sovereign or contractual capacity, war or revolutions, fires, floods, epidemics,

quarantine restrictions and freight embargoes.

If the Force Majeure situation arises, the supplier shall promptly notify AMC in

writing of such conditions and the cause thereof. Unless otherwise directed by AMC

in writing, the supplier shall continue to perform his obligations under the Contract

as far as it is reasonably practical, and shall use reasonable alternative means for

performance not prevented by the Force Majeure

24.2 RESOLUTION OF DISPUTES

AMC and the supplier shall make every effort to resolve dispute amicably by direct

informal negotiation in case of any disagreement or dispute arising between them or

in connection with any of the terms & conditions of the contract or part of the terms

& conditions of the contract or touching to interpretation of any or part of the terms

& conditions of the contract.

24.3 ARBITRATION

If, after thirty (30) days from the commencement of such informal negotiations,

AMC and the supplier have been unable to resolve amicably a contract dispute, the

dispute will be referred for arbitration to an arbitrator to be appointed by mutual

consent whose decision will be final and binding on both the parties. The

proceedings shall be conducted in Ahmedabad and as per Indian Arbitration &

Reconciliation Act, 1996. The language of the proceedings shall be in English only

24.4 GOVERNING LANGUAGE

The contract shall be written in English. All correspondence and other documents

pertaining to the contract that are exchanged by the parties shall be written in

15 AMC-SYS-PRN-2026-27-02

24.5 APPLICABLE LAW

The contract shall be interpreted in accordance with appropriate Indian law.

Any notice given by one party to the other pursuant to this contract shall be sent to

the other party in writing or by fax and confirmed in writing to the party’s address.

A notice shall be effective when delivered or on the notices effective date,

whichever is later.

For the purpose of all notices by the Supplier to AMC, these shall be sent, or on

changed address, if informed in writing by AMC to the supplier, at the following

The Municipal Commissioner

Amdavad Municipal Corporation

Sardar Patel Bhavan, Danapith

Ahmedabad – 380

For the purpose of all notices by AMC to the supplier, these shall be sent on the

following address or on changed address if informed in writing by the supplier to the

Company: (To be filled in at the time of Contract signing)

24.7 BINDING CLAUSE

All decisions taken by the Municipal Commissioner, AMC regarding the processing

of this tender and award of contract shall be final and binding on all parties

AMC, reserves the right: -

o To vary, modify, revise, amend or change any of the terms and conditions

mentioned above; or

o To reject any or all the tender/s without assigning any reason whatsoever

thereof or to annual the bidding process and reject all bids at any time prior

to award of contract, without thereby incurring any liability to the affected

bidder(s) or any obligation to inform the affected bidder(s) of the grounds

for such decision.

16 AMC-SYS-PRN-2026-27-02

24.8 INTERPRETATION OF THE CLAUSES

In case of any ambiguity in the interpretation of any of the clauses in the Bid

document or the Contract Document, the interpretation of Municipal

Commissioner of Amdavad Municipal Corporation of these clauses shall be final

and binding on all parties. Bidders shall carefully examine the Tender Documents

and fully inform themselves as to all the conditions and matters which may in any

way affect the work or the cost thereof. Verbal clarification and/or information

given by the E-Governance Department, AMC shall not be binding on the AMC.

24.9 Stamp Duty and Legal Charges

It shall be incumbent on the successful Bidder to pay stamp duty on the contract

and legal charges for preparation of the contract agreement.

24.10 Bidders not submitting the above mentioned information along with their tenders,

the tender will not be considered for evaluation and the bid will be outright

DECLARATION FORM

(i) I/ We hereby declare that I / We have visited the site and fully acquainted myself /

ourselves with the local situations.

(ii) I / We hereby declare that I / We carefully studied the conditions of contract,

specifications and other documents of this work and agree to execute the same

Declaration Certificate

I / We hereby declare that my / our near relatives are not working in Amdavad

Municipal Corporation in any capacity as on today. (As an Concerned Dy.

Municipal Commissioner, Asst. Managers, E-Governance Department or upto

class I and II officers of AMC department )

I/We have thoroughly read, studied and understood the instructions for the tender

formats as well as the terms and conditions referred to herein-above and same are

acceptable to us.

Signature Of Bidder

Company's Stamp

17 AMC-SYS-PRN-2026-27-02

18 AMC-SYS-PRN-2026-27-02

TECHNICAL SPECIFICATION AND RELATED INFORMATION, APPROXIMATE

REQUIREMENT OF AMDAVAD MUNICIPAL CORPORATION

(A) Intel Core i5 or AMD Ryzen 5 Computer System:- (900 Nos.)

Sr. Feature Detailed Specification Compliance Remarks

1 Form Factor Tower or SFF or Mini tower

2 CPU Latest Intel Core i5 14th Generation

Processor or higher

AMD Ryzen 5 or higher

3 Motherboard Latest Motherboard with Better chipset

& Chipset for above mentioned processor

4 Memory Min 8 GB DDR5 @ 4800 MHz or higher,

1 DIMM slot free, expandable up to

5 Hard Drive 1 TB M.2 PCIe NVME SSD hard disk or

6 Key Board USB Keyboard (Keyboard should be of

same OEM make as Computer) OEM

logo embossed / etched / Printed (No

7 Mouse USB Mouse (Mouse should be of same

OEM make as Computer) OEM logo

embossed / etched / Printed (No Stickers)

8 Ports Min. 4 port USB 3.1/3.2 Gen1/Gen2,

Min. 1 USB Type C Port, 1 x HDMI Port,

1x DP Port, Microphone-Headphone or

Universal Audio Jack, WLAN – Wi-Fi

9 Networking 10/100/1000 Mbps Network Integrated

feature Gigabit Ethernet controller

10 OS Pre-loaded Microsoft Windows

Professional or Latest

11 Display 19.5" or Higher Backlit HD LED display

with HDMI Port (Display should be of

same OEM make as Computer)

12 Graphics Integrated

13 Speaker Internal

19 AMC-SYS-PRN-2026-27-02

14 Power Supply 250W with 85% efficiency or higher

15 Certifications 1) OS Certification - Windows

2) Microsoft MAF

3) TCO 8.0 certification or equivalent

4) RoHs Compliance

5) EPEAT Compliance

6) Energy Star / BEE Qualified

16 Warranty 3 year onsite comprehensive

(B) Intel Core i7 or AMD Ryzen 7 Computer System:- (100 Nos.)

Sr. Feature Detailed Specification Compliance Remarks

1 Form Factor Tower or SFF or Mini tower

2 CPU Latest Intel Core i7 14th Generation

Processor or higher

AMD Ryzen 7 or higher

3 Motherboard Latest Motherboard with Better chipset

& Chipset for above mentioned processor

4 Memory Min. 16 GB DDR5 @ 4800 MHz or

higher, 1 DIMM slot free, expandable up

5 Hard Drive 1 TB M.2 PCIe NVME SSD hard disk or

6 Key Board USB Keyboard (Keyboard should be of

same OEM make as Computer) OEM

logo embossed / etched / Printed (No

7 Mouse USB Mouse (Mouse should be of same

OEM make as Computer) OEM logo

embossed / etched / Printed (No Stickers)

8 Ports Min. 4 port USB 3.1/3.2 Gen1/Gen2,

Min. 1 USB Type C Port, 1 x HDMI Port,

1x DP Port, Microphone-Headphone or

Universal Audio Jack, WLAN – Wi-Fi

9 Networking 10/100/1000 Mbps Network Integrated

feature Gigabit Ethernet controller

10 OS Pre-loaded Microsoft Windows

20 AMC-SYS-PRN-2026-27-02

Professional or Latest

11 Display 23.8" or Higher Backlit HD LED display

with HDMI Port(Display should be of

same OEM make as Computer)

12 Graphics Integrated

13 Speaker Internal

14 Power Supply 250W with 85% efficiency or higher

15 Certifications 7) OS Certification - Windows

8) Microsoft MAF

9) TCO 8.0 certification or equivalent

10) RoHs Compliance

11) EPEAT Compliance

12) Energy Star / BEE Qualified

16 Warranty 3 year onsite comprehensive

(C) PRINTER: - (900 Nos.) All in One Laser Printer: -

Sr. Feature Detailed Specification Comply

1 Speed 29 PPM or higher

2 Technology Mono Laser

3 Functions Print Copy Scan ADF, Flatbed

4 Memory Minimum 64 MB or Higher

5 Tray Capacity 150-sheet input tray or higher

6 Duty cycle Minimum 15,000 pages or higher

7 Resolution 600 x 600 dpi or more

8 Connectivity Hi-Speed USB 2.0, 10/100/1000 Ethernet, WIFI

9 Tray Capacity 150-sheet input tray or higher

10 Toner have capacity to print 1000 Pages or higher in standard

Toner Capacity condition & should be composite.(No separate drum & toner)

11 1) BIS certification for printer.

Certification 2) Malicious Code Certificate from OEM must be provided

12 Warranty 3 Year Onsite comprehensive warranty

Signature Of Bidder

Company's Stamp:

21 AMC-SYS-PRN-2026-27-02

22 AMC-SYS-PRN-2026-27-02

ELIGIBILITY CRITERIA

1) Form no. 1: Financial strength of the bidder

Sr. No. Financial Turnover (Rs.) Audited Account submitted?

Note: Please fill this form the audited Annual Accounts for the last three financial

2) Form no. 2: Office in Ahmedabad

Sr. No. Address Contact Contact nos. Type of supporting

Person document attached

Note:- Attach the copies of any two of the following: Property tax bill/Electricity

Bill/Telephone Bill & GST Registration as a proof of office in Ahmedabad.

3) Form no. 3: Warranty support & repairing cum replacement service up to delivery

Sr. No. Address Contact Contact nos. Type of supporting

Person document attached

4) Form No. 4: Experience Details (Customer References)

Sr. No. Name of Contact Contact Address Date/period of No of

the Person no. implementation. Computer

Organizati system

on Installations

Note: Please fill this form and submit the supporting documents for each customer

reference. Failing the same may lead to the rejection of the bid. You may mention

more details by adding multiple rows.

23 AMC-SYS-PRN-2026-27-02

Tender for Providing and Installing Computer System & Printer.

AMC-SYS-PRN-2026-27-02

Bidder must be submit commercial bid in electronic

format only on www.nprocure.com.

Signature Of Bidder

Company's Stamp:

24 AMC-SYS-PRN-2026-27-02

(TO BE SUBMITTED ONLINE IN ELECTRONIC FORMAT

Price for providing and installing Required Computer system & printer as per specification

shown in schedule-A. Price should be clearly mention inclusive of GST, Other levies and

any other charges. Total price of Computer system & printer will be considered for

(A) Price Bid :-

Sr. Item Qty Rate per unit Total Amount

Sr. Item Qty Rate per unit Total Amount

No. (In Figures) Rs. (In Figures) Rs.

1 Intel Core i5 or AMD Ryzen 5

Computer System with 3 years (Nos.)

2 Intel Core i7 or AMD Ryzen 7

Computer System with 3 years

3 All in One Laser Printer With

3 year comprehensive (Nos.)

4 Total of Computer system &

Printer (1+2+3)

NOTE:- L1 will be decided on the lowest total price as per Sr. no. 4. Also the L1

bidder has to match lowest price of each item among all the bidders.

Signature of Bidder

Company's Stamp:

25 AMC-SYS-PRN-2026-27-02

SPECIMEN OF CONTRACT AGREEMENT

THIS AGREEMENT made on the ___ _day of _____________ , 20 ______Between

______________ (Name of purchaser); of ____________________________ (Address of

Purchaser) hereinafter "the Purchaser" of the one part and ____ _____________

(Name of Supplier) of _________________________________ (Address of

Supplier) hereinafter called "the Supplier" of the other part:

WHEREAS the Purchaser is desirous that certain Goods and ancillary services viz.,

(Brief Description

of Goods and Services) and has accepted a bid by the Supplier for the supply of those

goods and services in the sum of ______________________

_____________________ (Contract Price in Words and Figures) hereinafter called "the

Contract Price in Words and Figures" hereinafter called "the Contract Price."

NOW THIS AGREEMENT WITHNESSETH AS FOLLOWS:

1 In this Agreement words and expressions shall have the same meanings as are

respectively assigned to them in the Conditions of Contract referred to.

2 The following documents shall be deemed to form and be read and construed as

Agreement, viz. :

2.2 Terms and conditions of the bid

2.3 The Purchaser's Notification of Award

3 In consideration of the payments to be made by the Purchaser to the Supplier as

hereinafter mentioned, the Supplier hereby covenants with the Purchaser to

provide the goods and services and to remedy defects therein in conformity in all

respects with the provisions of the Contract.

4 The Purchaser hereby covenants to pay the Supplier in consideration of the

provision of the goods and services and the remedying of defects therein, the

Contract Price or such other sum as may become payable under the provisions of

the Contract at the times and in the manner prescribed by the Contract.

5 Particulars of the goods and services which shall be supplied / provided by the

Supplier are as enlisted in the enclosed annexure :

DELIVERY SCHEDULE:

IN WITNESS whereof the parties hereto have caused this Agreement to be executed in

accordance with their respective laws the day and year first above written.

Signed, Sealed and Delivered by the

Said _______________________(For the Purchaser)

In the presence of _______________

Signed, Sealed and Delivered by the

Said __________________________(For the Supplier)

26 AMC-SYS-PRN-2026-27-02

In the presence of _________________

SPECIMEN OF BANK GUARANTEE /STAMP/(SECURITY DEPOSIT)

1. In consideration of the Municipal Corporation, Ahmedabad (Gujarat) India (here in

after called the Corporation) having agreed to exempt _____________________________

(here in after called the Firm) from the demand under the terms and conditions of the

Tender Notice No. ________________ dated __________ for the supply of _________

_____________________ (here in after called the Tender) of Security Deposit for the

fulfillment by the Firm on the terms and condition contained in Tender No.

___________________ dated of a bank guarantee for Rs. _____________ We, Bank.

_______________________ (here in after referred to as "the Bank") do hereby undertake

to pay to the Corporation an amount not exceeding Rs. ______________ against any loss

or damage caused to or suffered or would be caused to or suffered by the

Corporation by reason of any breach by the said Firm of any of the terms and conditions

contained in said Tender.

2. We ________________________________ Bank do hereby undertake to pay the

amount due and payable under this guarantee, without any demand but merely on a demand

from the Corporation stating that the amount claimed is due by way of loss or damage

caused to or would be caused to or suffered by the Corporation by reason of any

breach by the said Firm of any of terms or conditions contained in said Bidder by reason of

the Firm's failure to fulfill their obligations towards their tenders. Any such demand

made of the Bank shall be conclusive as regards the amount due and payable by the Bank

under this guarantee. However, our liability under this guarantee shall be restricted to

an amount not exceeding Rs.____________________.

3. We, _________________________________ Bank, further agree that the guarantee

herein contained shall remain in full force and effect during the period that would be

taken for the validity of the said dues tender, and that it shall continue to be

enforceable till all the dues of the Corporation, under or by virtue of the said tender

have been fully paid and its claim satisfied or discharged or till the Corporation certifies

that the terms and conditions of the said tender have been fully and properly carried out

by the said Firm and accordingly discharges the guarantee. Unless a demand or claim

under this guarantee is made on us in writing, on or before the __________, we shall be

discharged from all liability under this guarantee thereafter.

4. We, _______________________________ Bank, further agree with the Corporation that

the Corporation shall have the full liberty, without our consent and without affecting in any

manner our obligations hereunder, to vary any of the terms and conditions of the said tender

or to increase or decrease the quantity or to postpone or cancel the said tender and forbear

or enforce any of the terms and conditions relating to the said tender, and we shall not be

relieved from our liability by reason of any such variation or extension being given to

the said Firm or for any forbearance, act or commission on the part of the Corporation or

any indulgence by the Corporation to the said Firm or by any such matter or thing

whatsoever which under the law relating to sureties would, but for this provision, have

effect of so relieving us.

6. We, __________________________________ Bank, lastly undertake not to revoke this

guarantee during its, currency, except with the previous consent of the Corporation in

27 AMC-SYS-PRN-2026-27-02

Amdavad Municipal Corporation

Party / Contractor / Service Provider’s Enrollment Form

(for Office Use Only)

Registration Class

Full name (Owner)

Full Name (Company)

Present Address

Permanent Address

Telephone (O) STD Code Tel. No.

Type of Company Company Individual Partnership

(Tick Wherever Applicable) HUF Firm Others (Pls. Specify)

28 AMC-SYS-PRN-2026-27-02

Bank Name & A/C TYPE Account No. MICR No. IFSC No.

Name & Signature of Applicant with Seal

FOR OFFICE USE ONLY

ENTER BY VERIFY BY AUTHORISED BY

IMPORTANT INSTRUCTION

1 Form to be Filled in BLOCK LETTERS ONLY.

2 ALL DATES SHOULD BE IN "DDMMYY” FORMAT

3 Please provide copy of Bank Account’s Pass Book with sign & seal of company or Cancelled Cheque

4 Please provide copy of PAN No. & GST Registration Form with sign & seal of company

5 Please provide copy of E.S.I. No. & P.F. No. IF APPLICABLE with sign & seal of company. If not applicable

than attached declaration letter on company letterhead that E.S.I. No. & P.F. is not applicable with reason.

6 Please provide Documents Related to type of Company if Pvt. Ltd. submit company memorandum book copy

For more information e-mail us at [email protected] OR contact E-Governance Department

29 AMC-SYS-PRN-2026-27-02

A. Bank Guarantees issued by following banks will be accepted as SD/EMD on

permanent basis.

All nationalized Banks.

B. Bank Guarantees issued by following banks will be accepted as SD/EMD.

The validity cut-off date in the GR is with respect to the date of issue of Bank

Guarantee irrespective of the date of termination of Bank Guarantee.

C. The bank guarantee should be of Ahmedabad city only. If the bank guarantee is

from other cities other than Ahmedabad, than the bank guarantee should be

authorized by the branch of the concerned bank located in Ahmedabad.

1. Commercial Banks :-

2. A U Small Finance Bank

3. Bandhan Bank

4. Barclays Bank

5. City Union Bank

7. DBS Bank India Limited

9. Equitas Small Finance Bank

10. ESAF Small Finance Bank

11. Federal Bank

16. IDFC First Bank

17. Jammu and Kashmir Bank

18. Jana Small Finance Bank

19. Karnataka Bank

20. KarurVysya Bank

21. Kotak Mahindra Bank

22. South Indian Bank

23. Standard Chartered Bank

24. Tamilnadu Mercantile Bank

25. Utkarsh Small Finance Bank

2. Co-operative and Rural Banks Of Gujarat :-

1. The Ahmedabad Mercantile Co-operative Bank Limited

2. NutannagrikSahakari Bank Limited

30 AMC-SYS-PRN-2026-27-02

3. Rajkot NagarikSahakari Bank Limited

4. Saraswat Co-operative Bank

5. SBPP Co-operative Bank

6. SVC Co-operative Bank

7. The Cosmos co-opretive Bank

8. The Gujarat State Co-Operative Bank

9. The Mehsana Urban Co-operative Bank Limited

10. The Surat District Co-operative Bank

11. The Surat Peoples Co-operative Bank

12. The KalupurCommerical Co-operative Bank Limited

13. The Panchmahal District Co-operative Bank

14. The Baroda District Co-operative Bank

15. Baroda Gujarat Gramin Bank

16. SaurashtraGramin Bank

31 AMC-SYS-PRN-2026-27-02

On letterhead of Bidder

Sub : Undertaking as per Office Memorandum No.: F. No.6/18/2019-PPD dated

23.07.2020 & Office Memorandum No.: F.18/37/2020-PPD dated 08.02.2021

published by Ministry of Finance, Dept. of Expenditure, Public Procurement

I have read the clause regarding restriction on procurement from a bidder of a

country which shares a land border with India. I certify that we as a bidder and

quoted product from following OEMs are not from such a country or, if from such a

country, these quoted products OEM has been registered with competent authority.

I hereby certify that these quoted product & its OEM fulfills all requirements in this

regard and is eligible to be considered for procurement for

Item Category Quoted Make & Model

No. Item Category Quoted Make & Model

In case I’m supplying material from a country which shares a land border with India,

I will provide evidence for valid registration by the competent authority, otherwise

Amdavad Municipal Corporation reserves the right to take legal action on us.

Authorized Signatory of M/s <<Name of Company>>

32 AMC-SYS-PRN-2026-27-02

On letterhead of OEM

Sub : Undertaking as per Office Memorandum No.: F. No.6/18/2019-PPD dated

23.07.2020 & Office Memorandum No.: F.18/37/2020-PPD dated 08.02.2021

published by Ministry of Finance, Dept. of Expenditure, Public Procurement

I have read the clause regarding restriction on procurement from a bidder of a

country which shares a land border with India. I certify that our quoted product and

our company are not from such a country, or if from such a country, our quoted

product and our company have been registered with competent authority. I hereby

certify that these quoted product and our company fulfills all requirements in this

regard and is eligible to be considered for procurement for

Item Category Quoted Make & Model

No. Item Category Quoted Make & Model

In case I’m supplying material from a country which shares a land border with India,

I will provide evidence for valid registration by the competent authority; otherwise

Amdavad Municipal Corporation reserves the right to take legal action on us.

Authorized Signatory of M/s <<Name of Company>>

33 AMC-SYS-PRN-2026-27-02